What steps will reproduce the problem? 1.problem continuous when opening application, and, when selecting BTstack from Settings. Appears that application attempting to open. 2.have also installed other recommended packages (Bluetooth keyboard helper) 3. Have rebooted device and reinstalled applications. Problem continues.

What is the expected output? What do you see instead? Expect application to open as it appears in Cydia. Application does not open to point of "Keyboard Selector" search for keyboards. The message is only: "Activating BTstack . . .", and; "Please make your Bluetooth HID keyboard discoverable & select it from the list"
Just want the software purchased to work

What version of the product are you using? On what operating system? Purchased version 1.5. Using on iPhone 3. iOS 4.2.1, jailbroken

Please attach a package log, as described here: BTstack in Settings advises to add: /tmp/hci_dump.pklg

and provide any additional information below. Could not find an existing issue, only reports about the GPS application.

Hoping that a quick and easy fix is workable. Thank you

Hello Again,

Additional information to hopefully assist diagnosis of the issue. Bluetooth options in BTstack at the bottom of iOS "Settings" options will not allow iOS Bluetooth to be reestablished. iOS Bluetooth attempting to be reestablished (spinning wheel) but not working, or able to be turned on in "General" under "Settings" Thank you

If you reboot your device, can you enable the regular Bluetooth? If not, then your Bluetooth is most likely be broken. (de-install BTstack to make sure). if not, start BTstack Keyboard without enabling BTstack in the settings first.

Thank you for the reply and support Matthias,

I followed your instructions but no change to BTstack. Description follows

• Regular Bluetooth: enabled on Reboot ("now discoverable". Good to know that, so thank you.
• Started BTstack keyboard from "Keyboard" icon (not from Settings [and I rebooted again, first, just to be sure]) Same result, as reported - BTstack Keyboard 1.5; Devices; Activating BTstack… (+ 'working' wheel) "Please make your Bluetooth HID Keyboard discoverable & select it in the list."
• I have not deinstalled the software. I do not know if I can reinstall it after deleting it, or whether I would have to buy it again.

It is a pretty standard "Kensington" brand keyboard that works well with a newer (not jailbroken) 3GS iPhone, as well as a MacBook. The keyboard frequencies are 2.402GHz - 2.480 GHz. It crossed my mind that the keyboard might not be compatible with the phone.

I am most appreciative of your getting back to me. I am not knowledgeable about code. I am user of software, so this is unlikely to be the correct forum for me to be contacting you through. After posting here, I noticed I could report through the app and did that there too.

Any additional suggestions and support will be most appreciated.