What steps will reproduce the problem? 1. when press "disconnect" and press home button, the screen freeze. 2. press the power button to close the screen, then open it again. iPad is back to normal. 3. Sometime it needs to shutdown the iPad and restart.
What version of the product are you using? On what operating system? I'm using btstack mouse 1.6.4, iOS 5.1.1.
Please attach a package log, as described here: http://btstack.uservoice.com/knowledgebase/articles/69548-how-to-get- btstack-communication-log
and provide any additional information below.
Comment #1
Posted on Jun 27, 2012 by Swift Oxdoes it only freeze after you press the Home button?
does it always freeze?
do you mean with "freeze" that you cannot control your device with your fingers anymore and also the HOME button doesn't work anymore?
Comment #2
Posted on Jun 27, 2012 by Happy CamelYes, freeze means I cannot control the device with my fingers.
I test it in 2 ways: 1. Go into the app, press disconnect and then press the "home" button, freeze. 2. Turn off the bluetooth of the mouse, DON NOT go into the app(btstack mouse), the iPad keeps in normal whatever I do. Once I go into the app, and then "home", freeze.
Solution: press the power button to turn off the screen, turn it on again.
Big problem: I need to RESTART the iPad if I use btstack mouse with roqyBT "Automatic pairing" on.
Actually, there is no problem when I use btstack mouse, the problem happens when I try to quit it(press "home" button).
Comment #3
Posted on Jun 29, 2012 by Swift Oxhi. as you've mentioned roqyBT, could you please try BTstack Mouse again after removing roqyBT to see if the problem comes from using both.
Also, can you explain what "roqyBT automatic pairing" does?
Comment #4
Posted on Jun 29, 2012 by Happy CamelOK. I'll test it later.
BTW, "Automatic pairing" is one of the configurations in roqyBT. If enabled, roqyBT will be turned on automatically by an app that needs bluetooth, such as an GPS navigation app.
Comment #5
Posted on Jun 29, 2012 by Happy CamelroyqBT uninstalled, problem still exists.
Comment #6
Posted on Jul 1, 2012 by Swift Oxno good idea really. let's try fishing in the dark. could you delete /Library/MobileSubstrate/DynamicLibraries/MouseSupport.dylib ? this will remove the actual mouse but I'm curious to see if the freezing on disconnect & home still happens.
Comment #7
Posted on Aug 4, 2012 by Quick DogComment deleted
Comment #8
Posted on Aug 4, 2012 by Quick DogHi, Matthias, thanks for your job. Today I've just downloaded your app from Cydia for the first time and experienced a freeze. I haven't connected a mouse yet, but allowed the app to search for available gadgets. When I tried to stop the process by closing the app (that gripping gesture, you know), I got a freeze. And a deep one, I should say, as only reboot so far could return me control over my iPad. Note: I am currently using iPad 3G 64Gb (under iOS 5.1.1). It would be really cool if you could look into that issue, as I was going to run iDos on my device with mouse support from your wonderful app.
Comment #9
Posted on Aug 4, 2012 by Quick DogUPD: Interesting enough... After several experiments I've noticed that the app freezes iPad only after that "gripping", but NOT after pressing Home button or switching apps with four-fingers left-right swipe. However, BTStack Mouse crashes on my device when I perform a bottom-up swipe with four fingers.
Regards, Alexander.
Comment #10
Posted on Aug 6, 2012 by Swift Oxthanks for explaining how you got it to crash. I've never used the multitasking gestures (and since we have a daughter I even disabled them as she was constantly using it with all her little fingers). I get a total UI lock-up when doing the pinch, too. that's very weird/irritating btw.
Comment #11
Posted on Aug 7, 2012 by Quick DogGlad I could help a bit. I've tested your app with iDos - it does work, though it is a bit weird to manipulate two cursors - yours and emulated by iDos. Therefore arises a bit silly question - is there a way to hide black system cursor? ) P.S. Sorry for a bit of off-topic ^^
Comment #12
Posted on Oct 18, 2012 by Happy LionHi,
same problem here. Did you find any solution?
Thanks!
Comment #13
Posted on Oct 18, 2012 by Happy LionI am doing some tests. I get a black screen and my ipad is freeze when I use multi-gesture options on BTStack apps. If I try to minimize or change the app with four fingers, I get a black-screen and I need to restart the iPad. If I minimize the app's with the home button, it works well.
Is this a normal behaviour?
Thanks!
Regards.
Comment #14
Posted on Oct 18, 2012 by Swift OxThat's pretty weird. I've got a solution for you guys. I've release BTC Mouse & Trackpad about two weeks ago.
Check it out: http://ringwald.ch/cydia/mouse
It's a new, better mouse driver and multitasking gestures work as expected.
Status: WontFix
Labels:
Type-Defect
Priority-Medium