Infeasible
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ai...@gmail.com <ai...@gmail.com> #2
Also, all other devices are working just fine on Wireless networks that are impacted. It doesn't seem to be all networks either.
an...@gmail.com <an...@gmail.com> #3
Same problem on my Nexus 4, also from switching between WLAN and 3G there very often the connection will be lost until the flight modus will be set off and on again.
2r...@gmail.com <2r...@gmail.com> #4
My Nexus 7 will not connect to wifi any more. Just stopped working suddenly this evening. Last system update at 18.01 on 20/11/2012. Have tried using static IP on two different wireless networks. I get a connection on both but only grey status bars (at full strength)and no internet connectivity (blue status bars). I updated DNS to setting in the router but still no connection. Every other wifi device I have connects fine to both networks and to internet,including my Gingerbread Phone.
ry...@gmail.com <ry...@gmail.com> #5
Nexus 7 here. WiFi is set to be on all the time, but after screen goes off, I have to manually toggle WiFi to get data flowing again.
[Deleted User] <[Deleted User]> #6
Same problem on my Nexus 7, but not only when the wifi bars are showing up grey ... even when the wifi bars show connectivity in blue, the actual wifi connectivity is sometimes hit and mostly miss.
mt...@gmail.com <mt...@gmail.com> #7
I have the same issue on the nexus 7/4. Both drop wifi when sleeping, with the connection icon turning gray. I have to turn off wifi and reconnect to get it back. Haven't noticed this on the N10 yet though.
ru...@gmail.com <ru...@gmail.com> #8
Same problem constantly losing connection all other devices in home are working fine. Have to toggle between airplane mode to get it to reconnect. Annoying
al...@gmail.com <al...@gmail.com> #9
Same for me on my Nexus 7. After a reboot it seems to be stable for a few hours but then disconnects the Wifi every few minutes and won´t reconnect before I switch Wifi off and on again.
mi...@gmail.com <mi...@gmail.com> #10
Wi-Fi drops out on nexus 7 every few minutes and only reconnects for a minute at a time. Very frustrating. All other devices on network stay connected fine. seems to happen more in chrome, but also occurs in other apps too.
ai...@gmail.com <ai...@gmail.com> #11
Seems completely random still,
Happens on my work network which is open/unsecured
In laws network w/ wpa2 does it. However my home network which is also wpa2 is fine.
Happens on my work network which is open/unsecured
In laws network w/ wpa2 does it. However my home network which is also wpa2 is fine.
te...@gmail.com <te...@gmail.com> #12
I have similar problem on Nexus 4 but NOT Nexus 7. Both running 4.2 and on same router so doesn't appear to be router related. Settings are identical between two devices. This is a problem because my Nexus 4 won't receive emails or alerts while sleeping but my Nexus 7 does. Seems to be some weird issue for me related to Nexus 4. It's like the Google connection times out or doesn't stay alive.
Also I don't have to do anything once I turn on Nexus 4 screen it reconnects to Google and I get all my missed alerts etc. Very odd
Also I don't have to do anything once I turn on Nexus 4 screen it reconnects to Google and I get all my missed alerts etc. Very odd
ga...@gmail.com <ga...@gmail.com> #13
Seeing this same issue on my Nexus 10. I have quite a few other wireless devices that are on throughout the day and none of them are showing any issues. My only other Android devices is a HTC EVO 4G LTE running 4.1 and it has had no issues.
ju...@gmail.com <ju...@gmail.com> #14
Having the same intermittent connectivity on my Nexus 4 on wifi as well. Phone connected fine on 4 different networks, but after sitting idle w/ screen off for several minutes the wifi connection would go dead. It showed connected, but not synced w/ Google (grey icon instead of blue), and did not pass data.
Required cycling wifi off/on to re-establish active connection. Phone is set to keep wifi alive always, but still dropped , even when phone was plugged in and charging.
Required cycling wifi off/on to re-establish active connection. Phone is set to keep wifi alive always, but still dropped , even when phone was plugged in and charging.
w....@gmail.com <w....@gmail.com> #15
[Comment deleted]
ra...@gmail.com <ra...@gmail.com> #16
Same problem here with nexus 4. Wifi issues with some routers and serious problems connecting my laptop to the phone via wifi.
oo...@gmail.com <oo...@gmail.com> #17
Same conectivity issues here with nexus 4 and nexus 7.
y0...@gmail.com <y0...@gmail.com> #18
Having problems with my new 16GB Nexus 4. Seems like tons of packets are getting dropped somewhere. The frustrating part is that it seems to be fine for some things like downloading files through Chrome, doing speed tests, and syncing with Google, but the Play Store takes 2-3 minutes to download a single app. A logcat didn't reveal much useful info. I can provide one if needed.
Phone: Nexus 4 (4.2 build JOP40C)
Router: Buffalo WZR-HP-G300NH2 (DD-WRT build 18000)
Wireless Settings: NG-Mixed, AES, 2.4GHz, 20/40MHz width, channel 11.
Changing the channel and channel width did not work. Changing to N-Only and G-Only did not help.
What is going on? So many driver incompatibilities with DD-WRT... does anyone else have this problem? :(
Phone: Nexus 4 (4.2 build JOP40C)
Router: Buffalo WZR-HP-G300NH2 (DD-WRT build 18000)
Wireless Settings: NG-Mixed, AES, 2.4GHz, 20/40MHz width, channel 11.
Changing the channel and channel width did not work. Changing to N-Only and G-Only did not help.
What is going on? So many driver incompatibilities with DD-WRT... does anyone else have this problem? :(
xi...@gmail.com <xi...@gmail.com> #19
Same issue here. After I used it for couple of minutes, it dropped connection and it was still showing full signal bars. Others devices are good. Really annoying.
da...@gmail.com <da...@gmail.com> #20
Same for me with Nexus 4. Switching between wireless networks doesnt always happen automatically, eg between office and home. Usually 'thinks' it is still connected to office wifi even when I reach home. Turn off/on wireless and its fine again.
ck...@gmail.com <ck...@gmail.com> #21
Seems like connection will get lost randomly. Youtube videos would pause to load. Gmail would say it needs to reconnect. Browser would randomly take a while to load a webpage
ri...@gmail.com <ri...@gmail.com> #22
same
te...@gmail.com <te...@gmail.com> #23
Anybody find a work around? Been trying all kinds of things and can't get rid of issue
ai...@gmail.com <ai...@gmail.com> #24
Nothing has worked for me. Wife's nexus 7 on 4.1.2 is fine again.
wh...@gmail.com <wh...@gmail.com> #25
Same here (holland)
Cannot connect with wifi standing next to router
This is useless. What a worthless product.
Is it possible to rollback to Android 4.1.2 (How??)
Cannot connect with wifi standing next to router
This is useless. What a worthless product.
Is it possible to rollback to Android 4.1.2 (How??)
re...@gmail.com <re...@gmail.com> #26
Google please fix that! Rollback to 4.1.2 is not possible without rooting the device.
s....@gmail.com <s....@gmail.com> #27
same situation here. My nexus 7 is practically useless with a stable WiFi connection.
ma...@gmail.com <ma...@gmail.com> #28
same issue here
mh...@gmail.com <mh...@gmail.com> #29
Same here with my Nexus 7 32GB. But for me it is not (only) an issue of 4.2, already had those problems with 4.1.2
Seems like Google has no interest in fixing this problem...
Seems like Google has no interest in fixing this problem...
te...@gmail.com <te...@gmail.com> #30
We need to get more people to star this issue so it gets noticed. It's extremely annoying. I can't tell if it's the phone or the router since other devices including a Galaxy S3, Nexus 7 work fine for me. Just my Nexus 4 can't. My Nexus 7 is running the same exact build of 4.2 so not sure why the N7 works and N4 doesn't.
rh...@googlemail.com <rh...@googlemail.com> #31
Same here guys, nexus 4 running 4.2 not going to root so I will have to suffer, :/
ck...@gmail.com <ck...@gmail.com> #32
It's weird because the wifi connection is good but it will slow down big time for brief moment. Just enough to cause a reload in YouTube or hang up the browser. Wi-Fi bars are still good. My s3 would not have any pauses in YouTube but my nexus would. Only happens on Wi-Fi. Falls in line with the dropped packets that the other guy mentioned.
rn...@gmail.com <rn...@gmail.com> #33
Ditto...
I have two Nexus 7's one 8GB WiFi and a brand new 32GB with HSPA+ and both of them have this insane WiFi issue.
The 8GB Nexus worked perfectly for months until two days ago and now I have a very nice and very expensive paperweight that I gave my girlfriend as an early Christmas gift, needless to say neither of us are happy about this situation forced on us...she is using her 1+ year old pathetic Kindle Fire while this very nice Nexus 7 sits there absolutely useless.
The 32GB HSPA+ Nexus worked fine for the first few days I had it then it started up with the WiFi issues (same as everyone else is having on this thread do not really need to go into sordid details) the WiFi dropping is a REAL PAIN IN THE ASS GOOGLE.
Do the right thing and fix this asap or you will be losing MANY customers who will always question ANY product they get from Google.
I have two Nexus 7's one 8GB WiFi and a brand new 32GB with HSPA+ and both of them have this insane WiFi issue.
The 8GB Nexus worked perfectly for months until two days ago and now I have a very nice and very expensive paperweight that I gave my girlfriend as an early Christmas gift, needless to say neither of us are happy about this situation forced on us...she is using her 1+ year old pathetic Kindle Fire while this very nice Nexus 7 sits there absolutely useless.
The 32GB HSPA+ Nexus worked fine for the first few days I had it then it started up with the WiFi issues (same as everyone else is having on this thread do not really need to go into sordid details) the WiFi dropping is a REAL PAIN IN THE ASS GOOGLE.
Do the right thing and fix this asap or you will be losing MANY customers who will always question ANY product they get from Google.
be...@gmail.com <be...@gmail.com> #34
Same problems here.
Nexus 4 says its connected to Wi-Fi, but nothing seems to come down. Market is slow, cant sync Play Music.
Any joy on fixing this issue? Or word on an update to fix it?
Nexus 4 says its connected to Wi-Fi, but nothing seems to come down. Market is slow, cant sync Play Music.
Any joy on fixing this issue? Or word on an update to fix it?
jw...@gmail.com <jw...@gmail.com> #35
I'm seeing this as well. One of the side effects is that I don't receive incoming calls on either Sipdroid or GrooveIP when the Wifi goes to sleep. I also don't receive emails until I turn on the phone. No issues on my HTC Incredible.
jw...@gmail.com <jw...@gmail.com> #36
To clarify, I'm running a Nexus 4 with the latest JOP40C ROM.
kp...@gmail.com <kp...@gmail.com> #37
Same here. Nexus 10 32gb. The connection is dropped, sometimes it is coming back on its own, sometimes I need to push it manually. Routers are dlink 615, and virgin superhub.
sc...@gmail.com <sc...@gmail.com> #38
Same with my Nexus 4, wifi dropping out
fj...@gmail.com <fj...@gmail.com> #39
Same with my nexus7. I don't receive e-mail notifications when it's in standby.
mr...@gmail.com <mr...@gmail.com> #40
Same here.. nexus 7 will connect occasionally, and after some time (sometimes 30 second, sometimes much longer) the blue bars will turn grey, and internet is lost. All other devices work fine (Mac, nexus s 4.1.2, iPod).
Toggling wifi sometimes gets internet again, and usually only for a short period before graying out.
This issue has only appeared after 4.2 update!
Toggling wifi sometimes gets internet again, and usually only for a short period before graying out.
This issue has only appeared after 4.2 update!
fe...@gmail.com <fe...@gmail.com> #41
I've also noticed this since upgrading to 4.2 on my Galaxy Nexus (yakju).
Exactly as described the cell and wifi icons are present but grey.
I have to periodically enable/disable wifi manually, and just like that a flood of notices/emails, etc. come through afterwards.
Exactly as described the cell and wifi icons are present but grey.
I have to periodically enable/disable wifi manually, and just like that a flood of notices/emails, etc. come through afterwards.
ts...@gmail.com <ts...@gmail.com> #42
My nexus 10 drops WiFi randomly as well. Since day 1 (yesterday...). I've been using Google hangout and it just drops, I notice the WiFi icon will go grey and then it will reconnect to WiFi but the hangout drops. I lose all internet from the device. Internet does not drop for other devices. I am using a Linksys router, wrt400n.
fj...@gmail.com <fj...@gmail.com> #43
Hi All
Give this a try. It seems to work for me on Nexus 7.
Go to: Settings/Wi-Fi/.../advanced and then Uncheck "Wi-Fi optimization"
Give this a try. It seems to work for me on Nexus 7.
Go to: Settings/Wi-Fi/.../advanced and then Uncheck "Wi-Fi optimization"
y0...@gmail.com <y0...@gmail.com> #44
Already tried that, made no difference.
lg...@gmail.com <lg...@gmail.com> #45
I have the Nexus 7and 10, but am having the same problem as above with my 7 not my 10. I'm using my wifi and all of a sudden the bars go black and I go to settings and it shows my network as a saved network, but it says fails to connect to network. I toggle the wifi off and on and it reconnects for a little while then again it drops out. I hope google fixes this soon, I really like both my devices, but dislike this inconvenience.
jw...@gmail.com <jw...@gmail.com> #46
I tried the suggestion from Comment #42 to disable "Wi-Fi Optimization" and it has resolved my issues with Sipdroid. I can now receive incoming calls when after the phone has been idle for 10-20 minutes. With the option enabled, incoming calls don't ring.
ai...@gmail.com <ai...@gmail.com> #47
Let us know how your battery fairs w/ that setting off
s....@gmail.com <s....@gmail.com> #48
***ATTENTION*** ***Possible Temp Solution***
Turn off "sync" and "GPS"
worked on my Nexus 7
Turn off "sync" and "GPS"
worked on my Nexus 7
da...@gmail.com <da...@gmail.com> #49
I have 4.2 flashed to my Galaxy Nexus (GSM) and constantly drop WiFi, even when the phone is sitting within feet of the router.
Playing with the various settings under "WiFi > Advanced" makes no difference.
Playing with the various settings under "WiFi > Advanced" makes no difference.
ag...@gmail.com <ag...@gmail.com> #50
I contacted Google play support and they seem completely unaware of the issue.
cu...@gmail.com <cu...@gmail.com> #51
Same problem on nexus 7
ck...@gmail.com <ck...@gmail.com> #52
What is the return policy on these types of things
jw...@gmail.com <jw...@gmail.com> #53
The US return policy is 15 days from delivery.
du...@gmail.com <du...@gmail.com> #54
Same issue with my Nexus 7
sh...@gmail.com <sh...@gmail.com> #55
same issue with my Nexus 4
lo...@gmail.com <lo...@gmail.com> #56
Same issue here Nexus 4 - turned device on then off and seems to fix for a few hours then its back to this
ck...@gmail.com <ck...@gmail.com> #57
do you guys think this is a hardware or software issue?
y0...@gmail.com <y0...@gmail.com> #58
Software, because they worked fine before. But it might be half software, half slightly-faulty hardware? I don't know.
fe...@gmail.com <fe...@gmail.com> #59
I would say software too, since the phone was working just fine until right after the 4.2 update.
Would be great to get an official acknowledgement/statement on this.
Would be great to get an official acknowledgement/statement on this.
fj...@gmail.com <fj...@gmail.com> #60
[Comment deleted]
fj...@gmail.com <fj...@gmail.com> #61
After I changed the "Wi-Fi optimization" setting, the Wi-Fi has been stable. Haven't been able to detect a difference in battery consumption.
Nexus 7
Nexus 7
ma...@gmail.com <ma...@gmail.com> #62
Wi-fi optimization does not affect the low signal issue.
fj...@gmail.com <fj...@gmail.com> #63
[Comment deleted]
ck...@gmail.com <ck...@gmail.com> #64
Has anyone tried WEP versus WAP? Seems like WEP works fine. This is still annoying if it doesn't work on WAP
rh...@googlemail.com <rh...@googlemail.com> #65
If the issue is WEP vs WAP then I'm sure Google can make a update to fix the issue, its quite annoying because my nexus 7 requires a Wi-Fi connection top function correctly
wh...@gmail.com <wh...@gmail.com> #66
Nexus 7 16gb version. updated to 4.2
constant wi-fi problems.. device unusable..
4.2 = wi-fi issues and increased battery drain.
how about roll us back to 4.1.2 google untill you fix this..
4.1.2 worked flawlessly.. wish i hadn't updated..
constant wi-fi problems.. device unusable..
4.2 = wi-fi issues and increased battery drain.
how about roll us back to 4.1.2 google untill you fix this..
4.1.2 worked flawlessly.. wish i hadn't updated..
le...@gmail.com <le...@gmail.com> #67
I´ve read somewhere that a custom firmware is known to solve this issues, perhaps we should attempt to fix the apparent software issue while google delivers a proper solution
ai...@gmail.com <ai...@gmail.com> #68
Franco kernel doesnt , let us know if you try any others.
ck...@gmail.com <ck...@gmail.com> #69
I'm about to return my n4...
ma...@gmail.com <ma...@gmail.com> #70
WEP is not an acceptable security method, neither is a MAC filter and/or hiding your SSID. All can be cracked in a few seconds.
WPA2 is the lowest grade possible encryption recommended today.
WPA2 is the lowest grade possible encryption recommended today.
cl...@gmail.com <cl...@gmail.com> #71
Same problem here. Started with 4.2. Nexus 16GB. Fix it Google, please!
sc...@gmail.com <sc...@gmail.com> #72
Well my Nexus4 is going back, the touchscreen isn't responding at all.
It will interesting to see if the replacement still has the wifi drop out.
It will interesting to see if the replacement still has the wifi drop out.
ma...@gmail.com <ma...@gmail.com> #73
I was having similar issues with random WiFi disconnects and battery drainage on both my Nexus 7 and Nexus 4. Yesterday I disabled background sync in Currents and uninstalled the HD Widgets app and now everything seems to be back to normal.
ai...@gmail.com <ai...@gmail.com> #74
I have currents disabled all together. Anyone have issue with beautiful widgets app?
s....@gmail.com <s....@gmail.com> #75
Just turn off synchronize option and the problem is solved
ck...@gmail.com <ck...@gmail.com> #76
Synchronization option for all accounts?
ck...@gmail.com <ck...@gmail.com> #77
I tuned off all auto sync and it does seem to improve the performance (I still get random slow down/refresh when playing youtube in HD, but at least it doesn't shut down my entire wifi. My old Sony Tablet S and gs3 plays them flawlessly with autosync ON). It makes no sense to have this phone if you can't even autosync email.
ai...@gmail.com <ai...@gmail.com> #78
ya thats the most worthless fix I have ever heard. Might as well not even have the phone.
ck...@gmail.com <ck...@gmail.com> #79
has anyone had solid playback on HD youtube videos on this phone?
te...@gmail.com <te...@gmail.com> #80
its definitely related to wifi settings on the router. My N4 has issues at home but works fine on work wifi and others. cant figure out what the magic sauce is yet.
ag...@gmail.com <ag...@gmail.com> #81
I tried turning off sync for currents, but still having Wi-Fi dropping issues. Google yet to acknowledge that this is a known problem.
n8...@gmail.com <n8...@gmail.com> #82
Nexus 7, WiFi bars gray most of the time, blue sporadically, and lag for days.
ed...@gmail.com <ed...@gmail.com> #83
I have the same Wifi drop problems on my Nexus 7 on different Wifi Networks. Changing Battery optimization seems to make some difference but it has not disappeared. Very annoying bug.
rh...@googlemail.com <rh...@googlemail.com> #84
A Google/Android employee needs to see this problem
st...@gmail.com <st...@gmail.com> #85
This problem seems to be cropping up in the nexus 10 as well, which of course comes with android 4.2. It's a really nice piece of kit, which makes this little bug even more galling!
Do Google usually read these forums? If I had just released something as big as the nexus 10, I'd want to make sure that there's not too much publicity on it and try to get the message out there that Google are aware of the issues and are working on it!
Do Google usually read these forums? If I had just released something as big as the nexus 10, I'd want to make sure that there's not too much publicity on it and try to get the message out there that Google are aware of the issues and are working on it!
te...@gmail.com <te...@gmail.com> #86
4.2.1 was just released and some people are getting the OTA. Once you have it please test and post back if it fixes this issue.
ai...@gmail.com <ai...@gmail.com> #87
Probably isnt the fix most are looking for but I installed AOKP november 26th build and for the first 3 hours at work I have not dropped WIFI or SYNC. I will let everyone know how the rest of the day goes but thats the first time it hasnt dropped.
ar...@louielighting.com <ar...@louielighting.com> #88
I have returned two brand new Nexus 10 devices to Google Play as both would not connect to Wifi or would briefly connect and then drop connection all together. The interesting part is that Google Tech seems to be "Surprised" by this while so many users have issues.
I'll wait a month or two until they get their act together.
I'll wait a month or two until they get their act together.
rh...@googlemail.com <rh...@googlemail.com> #89
How do I download 4.2.1?
rh...@googlemail.com <rh...@googlemail.com> #91
Ok then how do I put it on my Nexus 4?
ro...@gmail.com <ro...@gmail.com> #92
same problem here WiFi drops for no reason. Seems to happen more often with radius server at my job. At home with time capsule and 5ghz network it seems a lot more stable but it did drop without reason.
le...@gmail.com <le...@gmail.com> #93
Has someone tried 4.2.1? I tried to update my device, but under the system updates page my N7 says: "Last checked for update on 12/31/1961" and my date is configured properly. Google really messed this one up.
ry...@gmail.com <ry...@gmail.com> #94
I have unchecked the battery optimization tab and have device (Nexus 7) to always have wifi on. Seems to have solved it for me.
ai...@gmail.com <ai...@gmail.com> #95
Was short lived,
AOKP still has issue. Took a while to happen today but has occurred 3 times this afternoon on my works unsecured network.
Battery optimization unchecked also still causes it.
Got me at this point. Thank you google.
AOKP still has issue. Took a while to happen today but has occurred 3 times this afternoon on my works unsecured network.
Battery optimization unchecked also still causes it.
Got me at this point. Thank you google.
le...@gmail.com <le...@gmail.com> #96
I´ve been trying to downgrade to 4.1 but I haven´t been able to downgrade the bootloader to 3.41 thus I´m unable to install the factory image.
I´m about to throw the towel and wait for google to accept this error and release a fix.
I´m about to throw the towel and wait for google to accept this error and release a fix.
te...@gmail.com <te...@gmail.com> #97
I've confirmed on my Nexus 4 this is definitely somehow related to the Wifi driver on the device not being compatible with certain WiFi settings. Without changing a thing on the phone, when I use other WiFi networks apart from my home wifi it performs much better and I don't miss notifications. This is at 2 different locations - one was corporate at work and one was in a public arena. The corporate work was WPA2/AES and the arena was unsecured.
I've tried changing my home wifi from WPA2 to unsecured but haven't changed anything. At this time the only possible solution is to find a way to use the Wifi module from an earlier version say 4.1.2? If someone can find the wifi driver we might be able to just overwrite the one in 4.2 and see if it works??
I've tried changing my home wifi from WPA2 to unsecured but haven't changed anything. At this time the only possible solution is to find a way to use the Wifi module from an earlier version say 4.1.2? If someone can find the wifi driver we might be able to just overwrite the one in 4.2 and see if it works??
sh...@gmail.com <sh...@gmail.com> #98
4.21 doesn't help- -
But I think it is a little bit better.
But I think it is a little bit better.
se...@gmail.com <se...@gmail.com> #99
I have this problem on the Nexus 4. It drops connection to my router, and then claims it's out of range. I have to turn off WiFi and turn it back on to fix. Happened once overnight, then once whilst coming into range of the router (it just didn't connect in that instance).
n1...@gmail.com <n1...@gmail.com> #100
I have the same problem, Nexus 4 and 4.2.1
At home WiFi works perfectly and no issues. At work is where I get constant drops. I only manage about 1min of good connection. I end up having to turn off WiFi and then stuck on GPRS :(
Previous phone Galaxy SII running 4.0 had no issues at work and other people on other phones have no issue.
I am unsure of the router type, I'm not Admin here, but I believe it is D-Link (assumption)
Please fix...GPRS is worse than Dial Up!
At home WiFi works perfectly and no issues. At work is where I get constant drops. I only manage about 1min of good connection. I end up having to turn off WiFi and then stuck on GPRS :(
Previous phone Galaxy SII running 4.0 had no issues at work and other people on other phones have no issue.
I am unsure of the router type, I'm not Admin here, but I believe it is D-Link (assumption)
Please fix...GPRS is worse than Dial Up!
rh...@googlemail.com <rh...@googlemail.com> #101
Cant figure out if its router or phone, works fine on seemingly EVERY wifi network apart from my homes but my old 3GS and Samsung Galaxy I worked fine on every wifi
ca...@gmail.com <ca...@gmail.com> #102
4.2.1 is unlikely to fix it, changes don't seem to be wifi related.
ca...@gmail.com <ca...@gmail.com> #103
From me experience, it seems to be that in my case a reboot of the *router* 'fixes' the problem. It is possible that some (perhaps entirely reasonable and standard-compliant) change in the Android code is causing some routers to break, because of a bug with their firmware.
ms...@mshade.org <ms...@mshade.org> #104
What is weird is that even if Sync breaks, the phone still has basic connectivity. For example, even while Wifi and Cell network indicators are grey, I can open a local ConnectBot session and ping remote servers, ssh around, resolve DNS, etc. The browser will timeout, though, and other apps seem to have difficulty making connections. Sync is of course, broken.
Wifi works fine at home (WPA2, AES), but not at work (WPA/WPA2/AES).
Wifi works fine at home (WPA2, AES), but not at work (WPA/WPA2/AES).
aa...@gmail.com <aa...@gmail.com> #105
I have this issue both at home and and work. Home is WPA+TKIP and work is WP2+AES, so there's nothing in common in that respect. Disabling Wifi Optimization does not seem to have helped any. I wonder if there is a pm_fast/pm_max type setting for this wifi driver?
It seems like there may be two different problems people are reporting. I have never had to toggle wifi off/on in order to get connected again. When I wake my device, it connects after a few seconds and the icons turn blue again.
I can reproduce this problem easily by putting the device to sleep and sending texts via MightyText. MightyText tries to send them to the phone, but they don't go through because the device isn't actually connected to wifi.
It seems like there may be two different problems people are reporting. I have never had to toggle wifi off/on in order to get connected again. When I wake my device, it connects after a few seconds and the icons turn blue again.
I can reproduce this problem easily by putting the device to sleep and sending texts via MightyText. MightyText tries to send them to the phone, but they don't go through because the device isn't actually connected to wifi.
te...@gmail.com <te...@gmail.com> #106
Hey everyone, I'm not saying this will fix things but it seems to have helped me out with my home Linksys/Cisco E4200 router.
Find your advanced wireless setttings and TURN OFF CTS Protection. Mine was set to Auto and after I turned it Off things have improved. I can't for sure it's fixed but I haven't seen grey bars for a while and overall signal strength/wifi performance on the phone has improved.
If you google it when this is on it is supposed to significantly reduce performance and it's meant to help avoid collissions but it does that by stopping clients from sending packets.
Please turn it off and test and post here what your results are. Even if this doesn't fix your issue it shouldn't hurt improving things.
Find your advanced wireless setttings and TURN OFF CTS Protection. Mine was set to Auto and after I turned it Off things have improved. I can't for sure it's fixed but I haven't seen grey bars for a while and overall signal strength/wifi performance on the phone has improved.
If you google it when this is on it is supposed to significantly reduce performance and it's meant to help avoid collissions but it does that by stopping clients from sending packets.
Please turn it off and test and post here what your results are. Even if this doesn't fix your issue it shouldn't hurt improving things.
gl...@gmail.com <gl...@gmail.com> #107
I tried the suggestion listed in Comment 105 and it fired right up. All day I have been unable to acquire any signal. Your suggestion seemed to work instantly. In fact, since I have had the phone, I have been unable to keep wi-fi signal on any wi-fi network and have a replacement phone being sent because tech support assumed it was a wi-fi antenna issue after we did some troubleshooting today. Worth the try.
aa...@gmail.com <aa...@gmail.com> #108
Thanks for the CTS tip but it turns out it was already disabled on my router. I'm not sure what else to try at this point. I am extremely disappointed with Google's regression testing on Android 4.2 at this point.
ai...@gmail.com <ai...@gmail.com> #109
Yep , doesnt help for open networks that you cannot administer. Google needs to just fix this.
si...@gmail.com <si...@gmail.com> #110
I received a fix yesterday. Via air
ai...@gmail.com <ai...@gmail.com> #111
If you are talking about 4.2.1 , unfortunately that ota doesnt fix this issue.
n1...@gmail.com <n1...@gmail.com> #112
Can not change my works router settings, so please fix it Google!
th...@gmail.com <th...@gmail.com> #113
same problem, after installed Android 4.2.1. Google should fix this. it was working fine with 4.2, but now it is terrible. it doesn't sync my email. so bad...fix this issue please
te...@gmail.com <te...@gmail.com> #114
Turning off CTS did improve my performance while on WiFi but it still has the issue with grey bars and disconnects when sleeping. I also tried reducing beacon interval to 50ms which is supposed to help sometimes but that hasn't helped either.
The only thing I can think of is if someone has root to try replacing the 4.2 WiFi driver with the one from 4.1.2?
The only thing I can think of is if someone has root to try replacing the 4.2 WiFi driver with the one from 4.1.2?
aa...@gmail.com <aa...@gmail.com> #115
I think I remember my Nexus 4 coming with 4.1.2 out of the box, but I'm not sure. Either way, I can't find a N4 4.1.2 image out there anywhere to pull the wifi driver out of. If anyone can get their hands on it, please post it here and I'll be happy to be the guinea pig.
ai...@gmail.com <ai...@gmail.com> #116
I thought the same thing however it turns out it didnt. It was actually labeled 4.2 and the ota after the release date was the same.
aa...@gmail.com <aa...@gmail.com> #117
I just got the idea of pulling the wifi driver from the LG Optimus G 4.1.2 system dump. Now I just need to find the right file(s).
st...@gmail.com <st...@gmail.com> #118
Same issue with my Nexus 4 with Andriod 4.2
aa...@gmail.com <aa...@gmail.com> #119
I compared WCNSS_qcom_wlan_nv.bin and WCNSS_qcom_cfg.ini between what was on my 4.2 N4 and a 4.1.2 LG Optimus G system dump. Definitely a different binary as the size is different between the two, and there are also major differences in the ini file as well. I am going to try making some changes to my N4 ini to match the settings on the OG, but I'm not sure which to try yet.
do...@gmail.com <do...@gmail.com> #120
I also have wifi inconsistent connection issue on Nexus 4. Dependig on a router, it drops the connection, or i am not able to access any web-based services while the phone is associated with a router. And even though the connection is made, it does not last long. Moreover, the association time is too long.
x4...@gmail.com <x4...@gmail.com> #121
I'm having the same problem with my nexus 10 as well. 4.2, and seems to have trouble connecting after being asleep. Linksys e2500 router and connecting via n
th...@gmail.com <th...@gmail.com> #122
Guys, ... My last comment was number 112, but i found the answer. Just reset your nexus 7 device (please backup your all apps, etc..). now my device is working, like it was. Just do the factory reset. boooom...
>>>>How to reset the nexus 7<<<<
http://support.google.com/nexus/bin/answer.py?hl=en&answer=2668187
>>>>How to reset the nexus 7<<<<
se...@gmail.com <se...@gmail.com> #123
There does appear to be two issues:
WiFi remaining connected, but not allowing syncing.
WiFi disconnecting/failing to connect with routers
I was suffering from the second problem, but (touch wood) that seems to be fine after the 4.2.1 update. Not sure if this is the same for anyone else?
WiFi remaining connected, but not allowing syncing.
WiFi disconnecting/failing to connect with routers
I was suffering from the second problem, but (touch wood) that seems to be fine after the 4.2.1 update. Not sure if this is the same for anyone else?
ma...@gmail.com <ma...@gmail.com> #124
not two, but THREE issues, there's also low signal strength issue: the signal is high only within few feet from the access point. 20 ft means one bar or less with video streaming cutting out and stopping completely.
te...@gmail.com <te...@gmail.com> #125
To comment 121, other people have tried a full reset but that hasn't fixed the issue. It may have worked for you but it doesn't explain why it would work on some wifi and not others. A factory reset wouldn't fix this. anybody with a N4 can test a factory reset? Pretty sure it won't work
gl...@gmail.com <gl...@gmail.com> #126
124.... I tried the factory reset several times and it was a no go. Only thing that had worked is the router setting change. Works on networks I control not on any others.
tk...@gmail.com <tk...@gmail.com> #127
I have a DLink DIR-615 (Rev. E1), and my Nexus 4 cannot see or connect to it. Other networks come up in the wifi network scan, but not that one. My other devices have no problem connecting to it.
te...@gmail.com <te...@gmail.com> #128
Anybody try forcing one band either 2.4 or 5ghz and not auto? Does that help?
be...@gmail.com <be...@gmail.com> #129
Just to confirm. This was occurring on my Nexus 10 running 4.2 and also on my phone running a 4.1.2 mod of CM10. I changed the setting on my home router to turn off CTS and haven't seen it happen again.
rh...@googlemail.com <rh...@googlemail.com> #130
Guys would changing my DLink 2780 router for a tp-link wr1043nd make any difference between the two it looks like the tp-link comes out on top but I'm not wasting £50 on a router that does not fix the issue
te...@gmail.com <te...@gmail.com> #131
Turning off CTS Protection has helped but for me not eliminated the issue completely
ny...@gmail.com <ny...@gmail.com> #132
I have the same problem. My router is a dsl-2780. I was gonna try the CTS fix suggested in 106 above. I couldn't do it because I don't know how to do it on my router.
To describe my problem in detail. When I found out that my Wi-Fi is not working I took my phone to a local carphone warehouse. The guy from geek squad tested it on his Wi-Fi it worked. I went and tried it a friend's place it worked.
To describe my problem in detail. When I found out that my Wi-Fi is not working I took my phone to a local carphone warehouse. The guy from geek squad tested it on his Wi-Fi it worked. I went and tried it a friend's place it worked.
rh...@googlemail.com <rh...@googlemail.com> #133
Comment 131, DUDE SAME HERE DID IT TODAY so I changed my router, its coming from amazon at 1PM tomorrow
kr...@gmail.com <kr...@gmail.com> #134
Same problem here on my Nexus 7. Have tried router stuff, optimizing/removing optimization on Nexus 7. SO FRUSTRATED. Who do we contact??
va...@gmail.com <va...@gmail.com> #135
same issue i connect to campus networks ... pissed off !!
st...@fenwickpaul.com <st...@fenwickpaul.com> #136
I've started getting this problem with 4.2.1 (not with 4.2) on Nexus 7.
I'm using Juice Defender. I set "force reconnect" on WiFi in it and things are fine again.
I'm using Juice Defender. I set "force reconnect" on WiFi in it and things are fine again.
st...@fenwickpaul.com <st...@fenwickpaul.com> #137
spoke too soon. helps but not a cure
tk...@gmail.com <tk...@gmail.com> #138
Had the problem on a DIR-615. Installed DD-WRT and the Nexus 4 connected without a problem. For those of you able to do this, it should fix your problem.
[Deleted User] <[Deleted User]> #139
This issue is occurring reliably with our WPA2/EAP-PEAP secured SSIDs on Aruba Wireless gear. I've yet to figure out what magic option is causing the Nexus 4 wireless driver to shoot itself in the head so bad it starts refusing to see other unrelated wireless networks without toggling wifi on and off.
There is no "fix" we the end-user can do. The best we can do is maybe find a local workaround until Google fixes the driver.
kr...@gmail.com <kr...@gmail.com> #140
This has to be a first priority!
ai...@gmail.com <ai...@gmail.com> #141
At this point ,12 days later , i have yet to hear anything from google. quite pathetic.
to...@gmail.com <to...@gmail.com> #142
This bug's thread of comments is why end users shouldn't buy Nexus devices. People: This does appear to be a bug, yes.... however this is not a support channel or forum, this is the bug tracking system. As you can see by looking in the upper left, the status is still "New" and not verified or assigned.
@#140: if you want response in 12 days for a bug that needs to be reproduced and fixed and patched in the OS I think you need to leave technology all together and go back to a Nokia 3210. Your life will be much happier and stress free.
@#140: if you want response in 12 days for a bug that needs to be reproduced and fixed and patched in the OS I think you need to leave technology all together and go back to a Nokia 3210. Your life will be much happier and stress free.
ai...@gmail.com <ai...@gmail.com> #143
I know more about tech / software then you ever would tool.
And stop saying its not an "end user" device, this stage of the game it is , so stop kidding your self. This is not any old bug. It seriously hinders the phone from accomplishing 100% of the tasks its meant to run.
It never should have been in production to begin with. Now go away.
And stop saying its not an "end user" device, this stage of the game it is , so stop kidding your self. This is not any old bug. It seriously hinders the phone from accomplishing 100% of the tasks its meant to run.
It never should have been in production to begin with. Now go away.
od...@gmail.com <od...@gmail.com> #144
@#141: People paid hundreds of dollars for a top-of-the-line device and are getting pissed on. If Nexus devices weren't meant for end-users, why the fuck is Google selling and advertising them to end-users on their website? The fact that this bug is still classified as 'new' just verifies Google's poor responsiveness to major issues that affect a lot of users. Stop insulting people and, to agree with 142, go away.
ry...@gmail.com <ry...@gmail.com> #145
Nexus 7: Connects fine to my home SSID but constantly drops signal and does not reconnect without turning wifi on the the device off and on again.
Nexus 4: Connects to home SSID but is laughably slow to the point that when I was on the phone with a Google Tech Rep he decided it was best I get a new device. However I tried wifi at a relatives house who lives 40 miles away and it worked fine??
Both devices are running the latest software
I have a DSL-2780 router. Does anybody know where I can turn off CTS protection in the settings? Thank you in advance
Nexus 4: Connects to home SSID but is laughably slow to the point that when I was on the phone with a Google Tech Rep he decided it was best I get a new device. However I tried wifi at a relatives house who lives 40 miles away and it worked fine??
Both devices are running the latest software
I have a DSL-2780 router. Does anybody know where I can turn off CTS protection in the settings? Thank you in advance
sh...@gmail.com <sh...@gmail.com> #146
My Nexus 4 worked just fine, until just now. All of a sudden, bam, no wifi. Can't get it to connect to any Wifi. Tried restarting the phone, turning on and off the wifi, disconnecting and reconnecting, still nothing.
My nexus 7 still works... for now at least.
Please address this issue fast Google, we've paid a lot of money for these devices to work, fix them!
My nexus 7 still works... for now at least.
Please address this issue fast Google, we've paid a lot of money for these devices to work, fix them!
aa...@gmail.com <aa...@gmail.com> #147
At this point I've tried just about everything I can think of. Multiple routers, changing router settings, 2.5 GHz only, wifi keep alive apps, multiple ROMs, wifi driver settings from Optimus G. I don't know what else to do. When the N4 was first announced everyone said it's fatal flaw was a lack of LTE. I disagree. Its fatal flaw is that it is incapable of staying connected to wifi while sleeping. Come on Google, at least acknowledge this issue!
la...@gmail.com <la...@gmail.com> #148
Same problem, keeps droping wifi on my new Nexus 4 16gb.
lo...@gmail.com <lo...@gmail.com> #149
It's not just android, it's the Apple product as well. My rezound has the same issue and afraid when I connect my 2 children's nexus 7 up to my router, they won't work. Google Android crashes router or I phone crashes router and you'll see what I'm talking about.
br...@gmail.com <br...@gmail.com> #150
Exactly the same behaviour as #145.. Nothing change in my configuration and
it starting refusing connecting to my home network... And my n7 keeps
working.
I hope this issue will be shown to the world by the media..
it starting refusing connecting to my home network... And my n7 keeps
working.
I hope this issue will be shown to the world by the media..
ro...@gmail.com <ro...@gmail.com> #151
I don't know if this is related to this issue:
http://code.google.com/p/android/issues/detail?id=40306
But turning off GPS has fixed my Wi-Fi speed issues so it might be worth a try.
But turning off GPS has fixed my Wi-Fi speed issues so it might be worth a try.
sh...@gmail.com <sh...@gmail.com> #152
Update to my 145 post,
After installing the 1.1 MB Android 4.2 update to my Nexus 7, it has stopped working as well. DO NOT INSTALL THAT UPDATE until Google has fixed this issue. This is extremely frustrating, as both my phone and tablet have now been rendered useless.
After installing the 1.1 MB Android 4.2 update to my Nexus 7, it has stopped working as well. DO NOT INSTALL THAT UPDATE until Google has fixed this issue. This is extremely frustrating, as both my phone and tablet have now been rendered useless.
ke...@googlemail.com <ke...@googlemail.com> #153
My nexus 4 has major problems with my dd-wrt whereas is fine with a friends stock sky router, but my nexus 7 seems to be fine with anything.
rg...@gmail.com <rg...@gmail.com> #154
New Nexus 7 32gb would only connecto to wifi within 2 feet from routers (tried 3 different places). Useless device..sent back...3w still waiting for reimbursement....
ny...@gmail.com <ny...@gmail.com> #155
How do i turn off CTS on DSL-2780? This is the only thing that I have not tried. I've been to friend's houses who use a different wi-fi and my nexus 4 worked fine over there. Help.
ra...@gmail.com <ra...@gmail.com> #156
Same here. Wifi connection issues on N4.
it connects when Wifi is in range. When not in range does not connect back to the wireless data connection until I turn off Wifi.
Sometimes even after turning wifi off on the phone, the network data does not connect back until I reboot the phone. Google, pls analyze and fix.
it connects when Wifi is in range. When not in range does not connect back to the wireless data connection until I turn off Wifi.
Sometimes even after turning wifi off on the phone, the network data does not connect back until I reboot the phone. Google, pls analyze and fix.
ch...@gmail.com <ch...@gmail.com> #157
So this is one of the problems right?
For example, my Nexus 4 is connected to WiFi and has been sleeping for a couple of minutes. After I wake the device to go into my twitter app or Browser, it does not establish connection until about 10 seconds. However, the Wifi signal indicator is still showing up glowing blue indicating that it's connected to Google's servers.
For example, my Nexus 4 is connected to WiFi and has been sleeping for a couple of minutes. After I wake the device to go into my twitter app or Browser, it does not establish connection until about 10 seconds. However, the Wifi signal indicator is still showing up glowing blue indicating that it's connected to Google's servers.
se...@gmail.com <se...@gmail.com> #158
Nexus 7 always worked great on home WiFi network until 4.2, and started dropping WiFi connection during streaming. However 4.2.1 made it worse and now when I wake it up after a few hours it has no connection to the Internet even though it says it has an excellent connection. The only tipoff is that the WiFi icon is grey instead of blue. I have to cycle WiFi off and on, sometimes twice, to get it to work. It seems to drop less in the middle of activity since the 4.2.1 update but it drops more during inactivity. As others indicated, the problem is not in the network, as other devices are connected (and remain so) while the Nexus 7 drops its connection. This is driving me nuts.
vl...@didenko.com <vl...@didenko.com> #159
Tested for 3 days throughout the house - MBP 15" OSX 10.8+, MBP Air 13" OSX 10.8+, two Nexus S phones (both Android 4.1), Nexus 10 tablet (Android 4.2.1). Apple WiFi infrastructure - Airport Extreme, normal, and Express. In all cases MBPs *and* Nexus S *phones* are rock solid and did non drop connection ONCE. The Android 4.2.1 Nexus 10 does not last more than 10 minutes. It dropped a few times as I was typing this on it. It is absolutely horrible.
Tried all combinations in the settings - optimization, power, frequency - now back to defaults. Awful. Just now it dropped as I exited the settings panel.
Google, this is NONSENSE!
Tried all combinations in the settings - optimization, power, frequency - now back to defaults. Awful. Just now it dropped as I exited the settings panel.
Google, this is NONSENSE!
ny...@gmail.com <ny...@gmail.com> #160
Come Google and android. Do something. But I have to say the phone works all the time with sky routers in the UK. For me it's mainly talk talk DSL-2780 which is not working with my phone.
jo...@gmail.com <jo...@gmail.com> #161
I noticed something interesting... maybe google or someone here can confirm. I have a DSL-2780 modem which is a dual N-band modem (i.e., 802.11 b/g/n). Nexus 4 picks up the signal but internet connectivity is lost in less than 1min but still shows 'excellent' signal strength. So I switched to a very old modem which is 802.11 b/g & nexus 4 works fine on this one. It seems that nexus 4 drivers do not like dual band modems. I tried it on another modem in a different location which is also only b/g & it still works. So looks like a driver (or maybe hardware) problem on nexus 4. I have no problems with Nexus 7 on either modems though... only Nexus 4. I have not tried the user suggestion of turning off CTS protection on my dual n-band modem yet since i got it working on my b/g modem. Come on google fix it or atleast acknowledge the problem.
te...@gmail.com <te...@gmail.com> #162
[Comment deleted]
ab...@gmail.com <ab...@gmail.com> #163
Comment 160 - helped me too ! John - Thanks a lot
[Deleted User] <[Deleted User]> #164
I disabled 802.1K on our Aruba enterprise gear with WPA2/EAP-PEAP SSIDs at work and both the Nexus 7 and the 4 running 4.2.1 are behaving much better today. After disabling 802.1K I've been unable to reproduce the wifi "crash" during sleep where a quick toggle into airplane mode was required to get wireless to even see other unrelated SSIDs. This is most likely not applicable to home environments.
I do see that even with wifi sleep policy set to "always" while it does stay connected it seems to love bouncing between channels and between 2.4GHz and 5GHz when the screen is turned back on in a campus environment with multiple APs visible. This seems to be why the wifi indicator flashes gray and the number of bars bounces around for a second or two after turning the screen on after a long period of time. Data history shows wifi IS being used even when the screen is off so it's more of a visual annoyance and potentially unneeded associations/reauthentications going on.
I have zero issues with my devices using the ActionTec FIOS AP/router at home. I even enabled CTS protection just to try to verify if it was a potential issue and it made no difference one way or the other. It worked fine with the router no matter if CTS protection was on or off.
Good luck everyone.
ts...@gmail.com <ts...@gmail.com> #165
Same problem here. Constant drops on N7. VERY disappointing to spend $200 for total worthlessness.
te...@gmail.com <te...@gmail.com> #166
#163 - I have the same Actiontec FiOS router but wasn't using it. I just started and am still having problems with my N4. Can you please post what your wireless settings are on your Actiontec?
am...@gmail.com <am...@gmail.com> #167
Got my N10 today and it won't stay connected at all. When I first turned the Tablet on, it connected... for about 10 minutes max, then dropped out. It refuses to re connect, despite turning the tablet on and off and switching between flight mode. The wifi works fine on my android phone (gingerbread) and any other wireless device.
an...@gmail.com <an...@gmail.com> #168
My Galaxy Nexus with update 4.2.1 also show wifi connected to Office network but i am unable to access internet.
While on my home network , i easily connected to wifi and can access internet with excellent strength.
Google , Kindly fix the bug.... Please....
Doubt , is it affecting Cellular network also?
While on my home network , i easily connected to wifi and can access internet with excellent strength.
Google , Kindly fix the bug.... Please....
Doubt , is it affecting Cellular network also?
st...@fenwickpaul.com <st...@fenwickpaul.com> #169
restarting my modem has appeared to fix the problem, at least for the last few hours. it not really a solution though. can't expect others to reset their modem when i turn up to by a coffee.
se...@gmail.com <se...@gmail.com> #170
I received my N10 this morning and have the same problems described above. Wifi connected when I first logged into the phone, then dropped for after 10 minutes of use. The one way to get the connection back was to forget the connection & re-connect which gives no more than 5 minutes of connection time before dropping again.
Many other devices using this same wifi network, including laptops, a Galaxy Nexus (4.0.4) & Motorola Xoom (4.1.2)
The N10 is completely unusable in it's current state!
Many other devices using this same wifi network, including laptops, a Galaxy Nexus (4.0.4) & Motorola Xoom (4.1.2)
The N10 is completely unusable in it's current state!
se...@gmail.com <se...@gmail.com> #171
Responding to my own comment #169 - had to run through 2x System Updates but now the tablet works great on wifi and hasn't dropped out since.
I can easily see how non-techies would be inclined to just return it as "broken" so Google would do itself a favour if it applied the update before shipping IMHO.
I can easily see how non-techies would be inclined to just return it as "broken" so Google would do itself a favour if it applied the update before shipping IMHO.
de...@gmail.com <de...@gmail.com> #172
Nexus 7 on 4.2.1 having the same issue. AP is wpa2. Shows connected and programs works for a little while then everything fails. A scan using fing shows only the nexus 7. HTC One X works just fine. Pls fix. Soon.
to...@gmail.com <to...@gmail.com> #173
I read somewhere that turning OFF GPS and location stops the temporary network connection and so far for me it has solved it. A patch must be coming soon...
te...@gmail.com <te...@gmail.com> #174
172 - This did nothing for me. I am beginning to think this is an issue when multiple access points exist like in a residential area or building. No matter what I've tried I have issues at home but it works perfectly at work because there are tons of access points but they're all one network so phone can connect to any of them. At home I feel like it tries to connect to other networks and fails while on standby. When you wake phone it then reconnects with the proper access point. Is anyone having this issue and when you scan yours is the only network? I bet most people having this problem are in a place where multiple networks show up.
mk...@gmail.com <mk...@gmail.com> #175
I do not have a sim card in my Nexus 4 as I only use it for development so it's connected to wifi only. Anytime the phone goes to sleep for more than a few minutes, it drops its wifi connection and will not connect to any networks until the Wifi switch is toggled off then back on.
It does not matter where I am or what kind of network it's on. I've tried it on wpa2, unsecured, and wpa2-enterprise wifi, with the same results.
Very, very frustrating. I'm an Android/iOS app developer and I bought this device with the hopes of eventually replacing my iPhone 5 with the Nexus 4 as my main phone, but that's not going to happen until the Nexus 4 isn't a pain in the ass to reliably connect to wifi.
It does not matter where I am or what kind of network it's on. I've tried it on wpa2, unsecured, and wpa2-enterprise wifi, with the same results.
Very, very frustrating. I'm an Android/iOS app developer and I bought this device with the hopes of eventually replacing my iPhone 5 with the Nexus 4 as my main phone, but that's not going to happen until the Nexus 4 isn't a pain in the ass to reliably connect to wifi.
da...@gmail.com <da...@gmail.com> #176
Purchased Nexus 7 16GB from Sams Club on 15 December 2012. Out of the box it upgraded to 4.2. Worked great for the first couple of hours then noticed wifi drop out on Netgear WNDR3800 router. Same problems everyone else in this thread is having. Really disappointed in google for no response. I am taking the Nexus 7 back to Sams Club and getting an iPad. Would like to keep the nexus 7, but no official acknowledgement from Google about this issue clearly shows how they feel about their customers.
te...@gmail.com <te...@gmail.com> #177
[Comment deleted]
te...@gmail.com <te...@gmail.com> #178
POSSIBLE SOLUTION! - Found a similar older thread http://code.google.com/p/android/issues/detail?id=35352
One solution that worked there was to TURN OFF WMM. In most Cisco/Linksys and other routers it will be under QoS. Try this out and report back. For me it does appear to have so far fixed the issue. Many people on those other threads reported having good results with Galaxy Nexus and Nexus 7 after turning off WMM. Good luck!
One solution that worked there was to TURN OFF WMM. In most Cisco/Linksys and other routers it will be under QoS. Try this out and report back. For me it does appear to have so far fixed the issue. Many people on those other threads reported having good results with Galaxy Nexus and Nexus 7 after turning off WMM. Good luck!
fe...@gmail.com <fe...@gmail.com> #179
Cisco DPC3825 Router here, experiencing the issue with Galaxy Nexus (yakju).
I never seemed to have this problem on 4.1, but I can check the router settings and see if it makes a difference.
I never seemed to have this problem on 4.1, but I can check the router settings and see if it makes a difference.
te...@gmail.com <te...@gmail.com> #180
It appears WMM is needed for most devices to operate at N. If you turn off WMM please make sure you run at G. When I had WMM off and was running at N my Nexus 4 would constantly disconnect and my Nexus 7 wouldn't connect at all. Running now at G only with WMM off is looking good for me. Will report back on more results.
ma...@gmail.com <ma...@gmail.com> #181
[Comment deleted]
ma...@gmail.com <ma...@gmail.com> #182
Sometimes the connection is totally down. Sometimes it seems ok in the upper right corner, but no data at all. And it takes too long to show the routers when I turn on wifi.
go...@gmail.com <go...@gmail.com> #183
[Comment deleted]
go...@gmail.com <go...@gmail.com> #184
[Comment deleted]
go...@gmail.com <go...@gmail.com> #185
Same situation here with Nexus 4 8GB. With Android version 4.2 everything worked fine, but after the update to 4.2.1 it showed the connection problems after the phone enters deep sleep. It remains connected to the already stablished wifi connection, but with no access to internet whatsoever. Also after the same update the wifi signal strenght went way down.
va...@gmail.com <va...@gmail.com> #186
I have Nexus 7. I never had this problem with my home wifi (WPA/WPA2-PSK). It occurred with my office wifi network (WPA2-PSK). It was frustrating because the connection dropped (went from blue to grey) after a while of usage even if I was running some programs which constantly used internet like radio/downloading etc. This occurred even when the device was not in sleep mode. I came to this forum looking for solutions. One mentioned here solved it. "I disabled automatic synchronization." Now that problem is no more. The wifi indicator remains blue. There is no need to replace the device. It is awesome. Google has to accept and release a proper update to this issue. Small overlooked issues like this could cost them a lot of enthusiastic users. Thanks to the one/ones for giving me a solution.
da...@telecetera.co.uk <da...@telecetera.co.uk> #187
N7 32GB + GPRS/3G 4.2.1. Works great at home, same looping problem with WiFi in the office (Draytek 2820). Tried everything I can find (DHCP server not containing gateway address, select only one radio version (N), all the Advanced WiFi settings on the device). Just tried recommended WMM switch-off. This last one works now, don't expect it to work for long. Hasn't fixed the N4 4.2.1 for one of the guys in the office though.
ma...@gmail.com <ma...@gmail.com> #188
I am experiencing random WiFi hangs on my nexus 10 too.
The symptom is that every network request would just stall (not drop, as you would expect from a dropped connection).
Turning WiFi off and on again does not work.
In fact, I turned WiFi off, which made the WiFi icon disappear, but in the settings it would just say "Turning WiFi off..." and the switch for turning WiFi back on would not work anymore.
The symptom is that every network request would just stall (not drop, as you would expect from a dropped connection).
Turning WiFi off and on again does not work.
In fact, I turned WiFi off, which made the WiFi icon disappear, but in the settings it would just say "Turning WiFi off..." and the switch for turning WiFi back on would not work anymore.
mg...@gmail.com <mg...@gmail.com> #189
I too have very slow WiFi in my home. I have an Motorola Surfboard G router and right next to the unit I am getting horrible speeds. All other devices are fine.
an...@gmail.com <an...@gmail.com> #190
My nexus 4 didn't connect to my wifi, it showed it was connected but it would time out on everything. I signed into google and got update 4.2.1. It works for approx 1 minute or less and cuts out again. My router is: D-Link DSL-2780 with the latest firmware update.
ny...@gmail.com <ny...@gmail.com> #191
I found that the D-Link DSL-2780 was the offending bit. I took it off and connected an old netgear router from sky and boom it worked straight away. So it might be worth pointing to these routers instead. Google you rock.
sh...@gmail.com <sh...@gmail.com> #192
Having the same problem on my nexus 4. WiFi is very slow to the point of not worse having it in the first place. Also on my nexus 10, my WiFi dropes from time to time. Are these problems software issues or hardware? Will they be resolved soon? Or do I just take the phone and tablet back.
to...@gmail.com <to...@gmail.com> #193
[Comment deleted]
to...@gmail.com <to...@gmail.com> #194
Update: posted a few days ago about training gps of to fix the wifi issue but now a few days later the wifi issue I have is back my wifi shows that it is connected but the I have no access to the Internet whatsoever but if I turn the wifi off and back on again reconnect fine for a further 5 to 10 minutes. I have tried WiFi optimisation, static or dhcp IP address, can't disable WMM as box is greyed out but what else can I try?
to...@gmail.com <to...@gmail.com> #195
Just to confirm, is anyone else getting this problem on nexus 10 also?
to...@gmail.com <to...@gmail.com> #196
Same issue here I think. Will connect to the router and show's full signal but doesn't work at all. Works perfectly at my work. Dlink router at home.
to...@gmail.com <to...@gmail.com> #197
Using Nexus 4 btw
ny...@gmail.com <ny...@gmail.com> #198
Get rid of d-link 2780.
ai...@gmail.com <ai...@gmail.com> #199
Mine has actually been worse lately.
Not only is it losing connection now but unlike before when my status bar items would turn grey, they stay blue and looks like its still connected. Thus its horribly draining my battery until I toggle it off and on.
Getting old
Not only is it losing connection now but unlike before when my status bar items would turn grey, they stay blue and looks like its still connected. Thus its horribly draining my battery until I toggle it off and on.
Getting old
st...@fenwickpaul.com <st...@fenwickpaul.com> #200
another observation that someone might make sense of. google maps app kill WiFi immediately. is it the same for any one else?
al...@gmail.com <al...@gmail.com> #201
Do you know where/how Google would tell users they've reproduced the problem and what a fix is (if any)?
I want to know whether it's a hardware problem (in which case I think I'd return my phone), or it's a software or firmware problem they promise to fix. I don't want to miss the return deadline.
My Nexus 4 disconnects from my corporate WiFi, while my other phone (a Samsung Captivate, in my other pocket) remains connected.
I want to know whether it's a hardware problem (in which case I think I'd return my phone), or it's a software or firmware problem they promise to fix. I don't want to miss the return deadline.
My Nexus 4 disconnects from my corporate WiFi, while my other phone (a Samsung Captivate, in my other pocket) remains connected.
ch...@gmail.com <ch...@gmail.com> #202
@ #199
When I use the Google Maps App, my WiFi isn't being killed.
My Problems are:
- N4 goes to Standby (WiFi off while in standby, only 2.4 Ghz) - I wake it up - won't connect to my routers until I manually turn off an on WiFi on the N4.
- I have two routers (second one is a repeater/accesspoint). N4 connects to the first one - I manually choose, in the list of all available WiFis, my accesspoint - won't connect. Furthermore, the N4 then can't find any of my two routers (yes, I'm standing right next to one of the routers)until I manually turn off an on WiFi on the N4!!
Is it just me? Could anybody else test this please?
Connect the N4 to your main router and then manually connect it to your second one.
Thanks in advance.
When I use the Google Maps App, my WiFi isn't being killed.
My Problems are:
- N4 goes to Standby (WiFi off while in standby, only 2.4 Ghz) - I wake it up - won't connect to my routers until I manually turn off an on WiFi on the N4.
- I have two routers (second one is a repeater/accesspoint). N4 connects to the first one - I manually choose, in the list of all available WiFis, my accesspoint - won't connect. Furthermore, the N4 then can't find any of my two routers (yes, I'm standing right next to one of the routers)until I manually turn off an on WiFi on the N4!!
Is it just me? Could anybody else test this please?
Connect the N4 to your main router and then manually connect it to your second one.
Thanks in advance.
a....@gmail.com <a....@gmail.com> #203
Hi guys! Just try RESTARTING YOUR ROUTER. I also had very frequent dropped connections on my Nexus 7 (especially in the evening - don't know why??). It was very frustrating. I read many many threads, and the solution turned out to be that simple: just RESTART YOUR ROUTER. Don't disable the wifi on your tablet, keep it on. Just turn off the router for about 20-30 seconds, and then turn it on, and let the tablet connect again. I didn't have a single dropped connection since then, I swear. I don't know if it's gonna work for everyone, but for me it really did the trick. Just to let you know, I have a Nexus 7 3G upgraded to Android 4.2.1, and a Cisco router (maybe it also depends on the router?). The connection is very fast now, and I didn't have to tweak with any settings. Good luck to everyone! Cheers.
te...@gmail.com <te...@gmail.com> #204
So this is funny - I've tried everything I can think of on my home wifi and network to no avail. Today for the hell of it, I took my iPad 3 LTE on verizon and turned on Personal Hotspot. Connected my Nexus 4 to it. BOOM works perfectly. So this at least confirms it's a problem with my home network for some reason that the Nexus 4 does not like. Maybe if I can figure out what settings Apple uses for Personal Hotspot it will give me a clue of what it likes. Very interesting though! At least I have a backup now :)
jo...@gmail.com <jo...@gmail.com> #205
I think it was after update to V4.2 that I first noticed this issue on my Nexus 7, and restarting my router (Netgear WNDR3400) fixed the issue. But it comes back about a week later, in which case I reset the router and I am good for another week.
ko...@weismans.org <ko...@weismans.org> #206
I am running 4.2.1 on my 32GB Nexus 7. Two updates ago my Nexus 7 would drop the internet connection while sleeping. Upon waking it would connect to my wifi access point for about 30 seconds and then the connection would be dropped. Attempting to connect to the wifi via the settings menu would result in an error message "Could not connect to network." No other wireless devices are having a problem connecting. Turning off the Nexus 7's wifi adapter and then turning it on would have the same result. Toggling airplane mode would also fail to work. The only thing that would allow me to reconnect would be to turn the Nexus 7 off and restarting it.
ch...@gmail.com <ch...@gmail.com> #207
@ 201, commenting on my own post:
It's definately a router problem!
At work we have 2 WiFi routers, too, and I don't have any problems to randomly connect to one of those 2!
My routers at home are an "AVM Fritz!Box 3270" (stock), and a "TP-Link WRT741ND" (runs DD-WRT).
It's definately a router problem!
At work we have 2 WiFi routers, too, and I don't have any problems to randomly connect to one of those 2!
My routers at home are an "AVM Fritz!Box 3270" (stock), and a "TP-Link WRT741ND" (runs DD-WRT).
rs...@gmail.com <rs...@gmail.com> #208
You guys are cracking me up.
This is definately NOT a router problem. It is a Nexus problem with proper communication protocols to the routers.
Yes, it may seem that older (simple) routers work beter because they do not utilize newer enhancements.
If the router were truely the issue more than a single product would surely be affected and holy hell would be raised on the router manufacturer forums... not here.
This is definately NOT a router problem. It is a Nexus problem with proper communication protocols to the routers.
Yes, it may seem that older (simple) routers work beter because they do not utilize newer enhancements.
If the router were truely the issue more than a single product would surely be affected and holy hell would be raised on the router manufacturer forums... not here.
fr...@gmail.com <fr...@gmail.com> #209
Put an Apple device on these same "problematic" routers and I guarantee you you will not have problems.
this is an interoperability problem between the Nexus device and the router. I suspect the driver gets corrupted after time.
my Nexus 4 is connecting to my work router with no problems. I have the same issue as everyone else on my home router. The work and home routers are identical models and are running identical firmware. no other device on my home network is having WiFi issues, including a Nexus One.
I'm downgrading the firmware on my home router hoping that will help.
this is an interoperability problem between the Nexus device and the router. I suspect the driver gets corrupted after time.
my Nexus 4 is connecting to my work router with no problems. I have the same issue as everyone else on my home router. The work and home routers are identical models and are running identical firmware. no other device on my home network is having WiFi issues, including a Nexus One.
I'm downgrading the firmware on my home router hoping that will help.
mf...@googlemail.com <mf...@googlemail.com> #210
Hello guys,
I called both Google and LG as having same issue with 2 Nexus 4 phones and they told me that they are not aware of this issue and have no troubleshooting info for me. I think I will end up having to return my phone for a refund as it usuless without wifi...I got the impression that this isnt going to get resolved any time soon.
I called both Google and LG as having same issue with 2 Nexus 4 phones and they told me that they are not aware of this issue and have no troubleshooting info for me. I think I will end up having to return my phone for a refund as it usuless without wifi...I got the impression that this isnt going to get resolved any time soon.
mk...@gmail.com <mk...@gmail.com> #211
Yes, I agree with freshw...@gmail.com...that lots of you think this is a router issue is laughable. If it's a router issue, then why aren't all your other wifi devices having issues connecting?
freshw...@gmail.com is also right in saying that Apple devices have no issues with the same router. I can confirm this as I have an iPhone 5, iPhone 4, and iPad with me in addition to a Nexus 4 and Nexus 7 at (almost) all times, connected to the same access point in multiple different places (work, home, public wifi, etc). The only ones that have trouble connecting are the Nexus devices.
Google needs to step up and acknowledge there is a problem with the wifi drivers for Nexus devices on 4.2.
freshw...@gmail.com is also right in saying that Apple devices have no issues with the same router. I can confirm this as I have an iPhone 5, iPhone 4, and iPad with me in addition to a Nexus 4 and Nexus 7 at (almost) all times, connected to the same access point in multiple different places (work, home, public wifi, etc). The only ones that have trouble connecting are the Nexus devices.
Google needs to step up and acknowledge there is a problem with the wifi drivers for Nexus devices on 4.2.
mi...@gmail.com <mi...@gmail.com> #212
common google...i'm loosing my faith in you here...dam it !
mi...@gmail.com <mi...@gmail.com> #213
p.s. my nexus 7 is unusable...literally I've tried everything...i just want to smash the thing :((
mk...@gmail.com <mk...@gmail.com> #214
Maybe found a work-around?
In the advanced Wifi settings on my Nexus 4 I changed "Keep Wi-Fi on during sleep" to "Never (increases data usage)". Counter-intuitively, this seems to have caused it to be able to automatically connect to a remembered network when it wakes up from sleep without having to toggle Wifi Off then On.
I may be in a unique situation since I have no SIM in my device and therefore do not have to worry about using cellular data while the device is in sleep, but if you're desperate or have unlimited data plan, this might work for you too.
In the advanced Wifi settings on my Nexus 4 I changed "Keep Wi-Fi on during sleep" to "Never (increases data usage)". Counter-intuitively, this seems to have caused it to be able to automatically connect to a remembered network when it wakes up from sleep without having to toggle Wifi Off then On.
I may be in a unique situation since I have no SIM in my device and therefore do not have to worry about using cellular data while the device is in sleep, but if you're desperate or have unlimited data plan, this might work for you too.
te...@gmail.com <te...@gmail.com> #215
Its definitely a problem with the Nexus 4 but it may have to do more with a core app than wifi. When wmm is turned off and wifi optimization is off my Nexus 4 is pretty reliable on my home wifi but not perfect like Nexus 7. I think there is something specific to the N4 network stack that is causing this issue in certain environments. The fact that my phone works perfectly at work on wifi means its not JUST the phone but some combination.
mo...@google.com <mo...@google.com> #216
Hi,
Several unique factors may be causing the behavior you're experiencing, but we'd like to collect more information from those who are willing to help us see if there are any patterns.
If you're experiencing reduced Wi-Fi stability after updating to 4.2 or 4.2.1:
1. Follow the instructions below:
http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=7679593
(Note that this link is only valid for reports about reduced Wi-Fi stability after the 4.2 or 4.2.1 update)
2. In the Description field, please include your exact router details (manufacturer and model, security settings, firmware versions, advanced settings, etc.)
We appreciate this information as we look into your reports,
Ethan
Several unique factors may be causing the behavior you're experiencing, but we'd like to collect more information from those who are willing to help us see if there are any patterns.
If you're experiencing reduced Wi-Fi stability after updating to 4.2 or 4.2.1:
1. Follow the instructions below:
(Note that this link is only valid for reports about reduced Wi-Fi stability after the 4.2 or 4.2.1 update)
2. In the Description field, please include your exact router details (manufacturer and model, security settings, firmware versions, advanced settings, etc.)
We appreciate this information as we look into your reports,
Ethan
rs...@gmail.com <rs...@gmail.com> #217
[Comment deleted]
te...@gmail.com <te...@gmail.com> #218
[Comment deleted]
y0...@gmail.com <y0...@gmail.com> #219
Submitted my report with as many details as I have. Thank you for responding, Mr. Google man!!!
in...@gmail.com <in...@gmail.com> #220
Just received phone from tmo w/ 4.2 already installed. During initial sync of all backup data phone is continuously dropping wifi forcing reboot to reconnect. During data sync, phone downloaded 4.2.1. Turned Wifi off, installed and restarted. Phone still dropping wifi. Will provide specifics as requested. Thank you.
td...@gmail.com <td...@gmail.com> #221
I'm having this issue too. I just tried disabling WMM to see if that helps - I'll report back, and submit a bug report using the link in 215 if that doesn't help.
ni...@gmail.com <ni...@gmail.com> #222
Same issue here.
In addition to the Nexus 4, I have a Nexus 7 (4.2.1) and a Galaxy Nexus (4.1.1) and those seem to be unaffected. Anyone else here using a Asus RT-N56U? It seems to occur within seconds after starting a YouTube video on my N4.
Just submitted a bug report per post #215.
In addition to the Nexus 4, I have a Nexus 7 (4.2.1) and a Galaxy Nexus (4.1.1) and those seem to be unaffected. Anyone else here using a Asus RT-N56U? It seems to occur within seconds after starting a YouTube video on my N4.
Just submitted a bug report per post #215.
ga...@gmail.com <ga...@gmail.com> #223
Same on my nexus 4 and 7 is this 4.2.1 related?
st...@fenwickpaul.com <st...@fenwickpaul.com> #224
i was fine until 4.2.1. currently enjoying n7 is the most reliable method for using WiFi.
ga...@gmail.com <ga...@gmail.com> #225
Samsung Galaxy Nexus: it says it's connected to the Wifi, but cannot connect to any IP address. Even the signal indicators keep grey, not blue.
Experienced with:
Linksys with DD-WRT: Firmware: DD-WRT v24-sp1 (07/27/08) std
Fonera 2.0n:http://corp.fon.com/en/products/fonera2n/
I also got a Nexus 7 with 4.2.1, it seems is not affected
Experienced with:
Linksys with DD-WRT: Firmware: DD-WRT v24-sp1 (07/27/08) std
Fonera 2.0n:
I also got a Nexus 7 with 4.2.1, it seems is not affected
ga...@gmail.com <ga...@gmail.com> #226
More info for #224 https://code.google.com/p/android/issues/detail?id=40065#c224 (sorry, I forgot to explain it):
It happens when a come back to my home, i.e. when there is a transition from 3G to Wifi. The way to fix it is to disable the wifi and enable it again.
It happens when a come back to my home, i.e. when there is a transition from 3G to Wifi. The way to fix it is to disable the wifi and enable it again.
va...@gmail.com <va...@gmail.com> #227
Hi, In comment no. 185, I had reported that turning automatic synchronisation off has solved the wifi graying issue in my Nexus 7. I want to update that "it did not solve it". The graying took place again. But it got solved when I also turned Location services off. I have kept the device connected to my office wifi for some hours with 1. auto-sync of and 2. location services off. The wifi indicator is blue and didnt turn gray. So the issue, I suppose is with both auto-sync and location services. Will update soon if there would be something new.
rs...@gmail.com <rs...@gmail.com> #228
[Comment deleted]
rs...@gmail.com <rs...@gmail.com> #229
Comment 215 by mobilegu...@google.com
Hi,
Several unique factors may be causing the behavior you're experiencing, but we'd like to collect more information from those who are willing to help us see if there are any patterns.
If you're experiencing reduced Wi-Fi stability after updating to 4.2 or 4.2.1:
1. Follow the instructions below:
http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=7679593
(Note that this link is only valid for reports about reduced Wi-Fi stability after the 4.2 or 4.2.1 update)
2. In the Description field, please include your exact router details (manufacturer and model, security settings, firmware versions, advanced settings, etc.)
We appreciate this information as we look into your reports,
Ethan
Send your bugreports.
Hi,
Several unique factors may be causing the behavior you're experiencing, but we'd like to collect more information from those who are willing to help us see if there are any patterns.
If you're experiencing reduced Wi-Fi stability after updating to 4.2 or 4.2.1:
1. Follow the instructions below:
(Note that this link is only valid for reports about reduced Wi-Fi stability after the 4.2 or 4.2.1 update)
2. In the Description field, please include your exact router details (manufacturer and model, security settings, firmware versions, advanced settings, etc.)
We appreciate this information as we look into your reports,
Ethan
Send your bugreports.
w....@gmail.com <w....@gmail.com> #230
Is this issue being investigated by google or not? It has been there for several weeks!
Wifi lost, and subsequent battery drain because phone tries to reconnect but never succeed!
Wifi lost, and subsequent battery drain because phone tries to reconnect but never succeed!
mf...@googlemail.com <mf...@googlemail.com> #231
Hello again guys,
Just returned my 2nd nexus 4 for refund and was lucky enough to catch the LG rep in the phone shop. She told me that Google and LG are aware if the issue and are working to resolve it apperantly there will be an update release soon. I still returned the phone though as I need something which works out of the box.
Good luck to eveyone here hope this gets resolved for you soon.
Just returned my 2nd nexus 4 for refund and was lucky enough to catch the LG rep in the phone shop. She told me that Google and LG are aware if the issue and are working to resolve it apperantly there will be an update release soon. I still returned the phone though as I need something which works out of the box.
Good luck to eveyone here hope this gets resolved for you soon.
te...@gmail.com <te...@gmail.com> #232
What's interesting to me is I'll be connected Wifi and ping the phone from my laptop...I'll get consistent ping responses and when I turn the screen off, more responses for a while. Then a few mins later if I ping again I get no response and then no route to host like it is no longer connected to the network. This is with Always, Never and When Plugged In in the settings. It appears in my case the phone is dropping the WiFi connection when it goes to sleep. Many times as soon as I wake up the phone (within 1/2 second) all my notifications come streaming in - the WiFi icon never goes gray - stays blue. It's like the phone enters a low power state that is not supported by my router so the connection is just lost!!
te...@gmail.com <te...@gmail.com> #233
I did a logcat and this appears every time my WiFi bars go grey seems like a socket is being closed with an error and then GTalk reconnects and starts listening for c2d which is why push notifications come rushing in.
/Smack/Packet(21424): notify conn break (IOEx), close connection
D/overlay ( 170): FROM_STATE = OV_CLOSED TO_STATE = OV_BYPASS_3_LAYER
I/qtaguid (21424): Failed write_ctrl(u 47) res=-1 errno=22
I/qtaguid (21424): Untagging socket 47 failed errno=-22
W/NetworkManagementSocketTagger(21424): untagSocket(47) failed with errno -22
D/overlay ( 170): FROM_STATE = OV_BYPASS_3_LAYER TO_STATE = OV_CLOSED
D/ConnectivityService( 550): handleInetConditionHoldEnd: net=1, condition=0, published condition=100
I/GTalkService/c(21424): [AndroidEndpoint@1094099040] connect: acct=1000000, state=CONNECTING
I/GTalkService/c(21424): [GTalkConnection@1094336104] connect: acct=1, state=CONNECTING
V/GCMBroadcastReceiver(21424): onReceive: com.google.android.c2dm.intent.RECEIVE
V/GCMBroadcastReceiver(21424): GCM IntentService class: com.google.android.gsf.subscribedfeeds.GCMIntentService
V/GCMBaseIntentService(21424): Intent service name: GCMIntentService-923555098971-69
I/SubscribedFeeds(21424): Received message
/Smack/Packet(21424): notify conn break (IOEx), close connection
D/overlay ( 170): FROM_STATE = OV_CLOSED TO_STATE = OV_BYPASS_3_LAYER
I/qtaguid (21424): Failed write_ctrl(u 47) res=-1 errno=22
I/qtaguid (21424): Untagging socket 47 failed errno=-22
W/NetworkManagementSocketTagger(21424): untagSocket(47) failed with errno -22
D/overlay ( 170): FROM_STATE = OV_BYPASS_3_LAYER TO_STATE = OV_CLOSED
D/ConnectivityService( 550): handleInetConditionHoldEnd: net=1, condition=0, published condition=100
I/GTalkService/c(21424): [AndroidEndpoint@1094099040] connect: acct=1000000, state=CONNECTING
I/GTalkService/c(21424): [GTalkConnection@1094336104] connect: acct=1, state=CONNECTING
V/GCMBroadcastReceiver(21424): onReceive: com.google.android.c2dm.intent.RECEIVE
V/GCMBroadcastReceiver(21424): GCM IntentService class: com.google.android.gsf.subscribedfeeds.GCMIntentService
V/GCMBaseIntentService(21424): Intent service name: GCMIntentService-923555098971-69
I/SubscribedFeeds(21424): Received message
br...@gmail.com <br...@gmail.com> #234
Just submitted my bug report to google. Hopefully this is resolved! Thanks guys!
ma...@gmail.com <ma...@gmail.com> #235
Also happens to my Galaxy Nexus and Nexus 7. Both are on 4.2.1. I can connect to the WiFi but not to the internet. The bars stay grayed out. Only happens with the campus network up to now.
Submitted a bug report.
Submitted a bug report.
ly...@gmail.com <ly...@gmail.com> #236
Works okay on my Nexus 7 but grays out constantly on my Nexus 4 (both on 4.2.1). If I go into network settings on my N4, I can watch it disconnect from my wireless network, authenticate, and reconnect every few minutes.
de...@gmail.com <de...@gmail.com> #237
[Comment deleted]
de...@gmail.com <de...@gmail.com> #238
[Comment deleted]
sh...@gmail.com <sh...@gmail.com> #239
I see this on my Nexus 4 as well.
sh...@gmail.com <sh...@gmail.com> #240
Related issues: (Main: http://code.google.com/p/android/issues/detail?id=40065 )
-http://code.google.com/p/android/issues/detail?id=40831
-http://code.google.com/p/android/issues/detail?id=40792
-http://code.google.com/p/android/issues/detail?id=40380
-http://code.google.com/p/android/issues/detail?id=40275
-http://code.google.com/p/android/issues/detail?id=40262
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br...@gmail.com <br...@gmail.com> #241
So in Android 4.2.1
When WiFi option is even set to "Keep Wi-Fi on during sleep" to Always. When the screen is off it seems that the Wi-Fi go to sleep. To test this
First find out your android IP address on your home network
-Go to setting -> About Phone -> Status scroll all the way down to IP address and also note your Wi-Fi Mac address as well
Go to one of your computer on the same wifi network as the phone
-open Command Prompt (For windows 7 - Hit the start button and type in "cmd" and start it) - Basically it is the DOS window
-Type in the command "Ping ipadress" . so if your IP is 192.168.1.105 then your cmd is "Ping 192.168.1.105" without quote then hit enter
With the phone screen on you will get successful ping, now have the screen off for like a minute then type in the cmd it should fail. Anyone seeing this?
When WiFi option is even set to "Keep Wi-Fi on during sleep" to Always. When the screen is off it seems that the Wi-Fi go to sleep. To test this
First find out your android IP address on your home network
-Go to setting -> About Phone -> Status scroll all the way down to IP address and also note your Wi-Fi Mac address as well
Go to one of your computer on the same wifi network as the phone
-open Command Prompt (For windows 7 - Hit the start button and type in "cmd" and start it) - Basically it is the DOS window
-Type in the command "Ping ipadress" . so if your IP is 192.168.1.105 then your cmd is "Ping 192.168.1.105" without quote then hit enter
With the phone screen on you will get successful ping, now have the screen off for like a minute then type in the cmd it should fail. Anyone seeing this?
ly...@gmail.com <ly...@gmail.com> #242
Is there any update to the status of this? Has Google verified the issue? Is there an ETA on a fix?
There are also many similar complaints over at the XDA Developer site so Google may not be seeing the full breadth of the problem.
There are also many similar complaints over at the XDA Developer site so Google may not be seeing the full breadth of the problem.
ba...@gmail.com <ba...@gmail.com> #243
My Issues
I had intermittent issues streaming music and video to my Nexus 7. I use Bluetooth headphones as I work out, and sometimes the sound would be perfect, and other times the breaks were intolerable. After much trial and error, I determined that I had two issues, one with wifi and the other around my Bluetooth connection.
My Solution
Based on feedback in this forum and others, here is what I eventually did:
• Turn Sync Off
• Turn GPS Off
• Deactivate the phone portion of my Bluetooth device (in Android)
• Turn on my Bluetooth device before I take my Nexus 7 off Airplane mode
The Results
Having done this for a week now, my playback has been nearly flawless on both music and video. The results have not been perfect, but they have been more than acceptable, to the point where I consider my issues to be resolved.
I had intermittent issues streaming music and video to my Nexus 7. I use Bluetooth headphones as I work out, and sometimes the sound would be perfect, and other times the breaks were intolerable. After much trial and error, I determined that I had two issues, one with wifi and the other around my Bluetooth connection.
My Solution
Based on feedback in this forum and others, here is what I eventually did:
• Turn Sync Off
• Turn GPS Off
• Deactivate the phone portion of my Bluetooth device (in Android)
• Turn on my Bluetooth device before I take my Nexus 7 off Airplane mode
The Results
Having done this for a week now, my playback has been nearly flawless on both music and video. The results have not been perfect, but they have been more than acceptable, to the point where I consider my issues to be resolved.
ly...@gmail.com <ly...@gmail.com> #244
To Comment 242. Nice that you have yours working however you should not have to do any of this. The device should just work without having to experiment to find work-arounds. I personally would not consider the problem resolved as there's definitely an issue with the Android update.
gc...@gmail.com <gc...@gmail.com> #245
I received my N10 2 days ago and also have the WiFi disconnection problem.
I know it's not the routers. I have 3 in the house with the same SSID and many other devices that have no problems maintaining a connection.
My signal starts of strong, fluctuates afer a few minutes then begins this non stop cycle of Authenticating-Connected-Obtaining an ip address.
I can turn WiFi off/on to fix it but after a few minutes it starts up again.
I purchased mine at Staples and have 14 days to return it. If this crap isn't fixed by day 13 then it's going back.
I really like this tablet but until this is fixed, it's unusable.
I advise anyone who owns a Nexus device, and has the ability to return it, to go ahead and return it.
When all the stores and distributors start getting them back, I'm sure that'll send a clear message to Google!
I know it's not the routers. I have 3 in the house with the same SSID and many other devices that have no problems maintaining a connection.
My signal starts of strong, fluctuates afer a few minutes then begins this non stop cycle of Authenticating-Connected-Obtaining an ip address.
I can turn WiFi off/on to fix it but after a few minutes it starts up again.
I purchased mine at Staples and have 14 days to return it. If this crap isn't fixed by day 13 then it's going back.
I really like this tablet but until this is fixed, it's unusable.
I advise anyone who owns a Nexus device, and has the ability to return it, to go ahead and return it.
When all the stores and distributors start getting them back, I'm sure that'll send a clear message to Google!
mi...@gmail.com <mi...@gmail.com> #246
I'm having some issues with my Nexus 4 and my Galaxy Nexus in regards to WiFi and a carrier data connection. Since the update to Android 4.2.1 I have noticed an issue in regards to the way the network connection stay on. When WiFi is turned on and set "Keep WiFi on during sleep" to "Always" and turn the screen of the connection will be disabled. This is happens on both my Galaxy Nexus and Nexus 4.
On my Nexus 4 on data the device will not send and receive packets. I stay connected to Google's sync servers but the device does not show an active uplink and downlink connection in the reception bars.
This is starting to become a serious issue.
On my Nexus 4 on data the device will not send and receive packets. I stay connected to Google's sync servers but the device does not show an active uplink and downlink connection in the reception bars.
This is starting to become a serious issue.
ti...@gmail.com <ti...@gmail.com> #247
This is horrible, my N4 wont sync to my router. My old HTC G2 work just fine so does every single device at home.
A few more days and im returning this device. This is by far the worst purchase in both purchasing experiences and now device.
A few more days and im returning this device. This is by far the worst purchase in both purchasing experiences and now device.
fa...@gmail.com <fa...@gmail.com> #248
N10 with DLink DSL-2780 running v2.02t firmware. Android 4.2.1 and experiencing constant loss of wireless connection (just sits trying to get an IP address). Rebooting N10 has no effect but rebooting router results in a temporary fix (generally for less than a day). No other wireless devices (and I have many) are affected in each case - just the N10.
There are quite a few other glitches with the N10 software but this is a crippling issue for a wireless only device!
There are quite a few other glitches with the N10 software but this is a crippling issue for a wireless only device!
ja...@gmail.com <ja...@gmail.com> #249
Been watching this for weeks now, FINALLY Google acknowledged it (post 215)! Waiting for it to happen again so I can send the bug report in.
My issue: Wifi disconnects, grey icons, no connectivity until wake -> Icons turn blue eventually, mass batch of txts, e-mails etc. and can use Internet again.
Router Status:
Hardware Version WNR1000v2-VC
Firmware Version V1.0.0.12NA
GUI Language Version V1.0.0.29
Send your bug reports per post #215 people!!
My issue: Wifi disconnects, grey icons, no connectivity until wake -> Icons turn blue eventually, mass batch of txts, e-mails etc. and can use Internet again.
Router Status:
Hardware Version WNR1000v2-VC
Firmware Version V1.0.0.12NA
GUI Language Version V1.0.0.29
Send your bug reports per post #215 people!!
ra...@gmail.com <ra...@gmail.com> #250
My having some issue but it working fine with att motorola router ,when i got home it will not connect to my Trend router either linksys router try it both but it working fine on virgin mobile hotpot device or moible tether
ka...@gmail.com <ka...@gmail.com> #251
Just to report same issue with my Nexus 4 (Android 4.2.1) connecting to my home router DSL-2780 (from TalkTalk), firmware v2.02t. Phone seems to be registered with the router (WiFi icon is blue, full strength), but most Wifi connections from N4 either timeout or are very slow to the point of uselessness. Re-booting phone/router does not really solve the issue. I've tried all the relevant suggestions in the earlier posts, but none of them (or their combinations) have worked. However, Nexus 4 works fine with other routers (at work or public WiFi access points) than my home router.
I've submitted a bug report as per post #215 ! Thanks
I've submitted a bug report as per post #215 ! Thanks
[Deleted User] <[Deleted User]> #252
[Deleted User] <[Deleted User]> #253
ma...@gmail.com <ma...@gmail.com> #254
I too am having the same issues with a Nexus 4 and a DSL 2780 router. Every other device I have tried (Android or otherwise) works perfectly well with this model router and has done for months. I've just moved from a Nexus S and it also worked perfectly. Device does actually get connected to Wifi and can intermittently break out to the internet if you're patient enough, but there is a lot of packet loss.
ra...@gmail.com <ra...@gmail.com> #255
I have this problem on both Nexus 4 and Nexus 10. I have to go to settings, turn wifi off and on again and then it will start working.
al...@m.marywood.edu <al...@m.marywood.edu> #256
See issue 36949180
Also update router firmware. Worked for me = )
Also update router firmware. Worked for me = )
ai...@gmail.com <ai...@gmail.com> #257
Still no change for myself.
ha...@gmail.com <ha...@gmail.com> #258
i was using the talktalk d-link dsl-2780 and my nexus 4 wouldnt work onit i changed the rouer to old one and nexus 4 is working fine on it not one drop in 3days
ha...@gmail.com <ha...@gmail.com> #259
router i changed to is d-link DSL-2640R works fine with my nexus 4
f....@gmail.com <f....@gmail.com> #260
Haven't had any success keeping my Nexus 4 responsive with an Engenius ESR9850 after I let her screen turn off. Although, I'm not experiencing this problem at work. I've tried all the suggestions in this thread pertaining to the issue in the original bug report. My Nexus 7 doesn't experience this issue.
I've tried different settings in /etc/wifi/WCNSS_qcom_cfg.ini to no avail.
Specifically trying different values for gStaKeepAlive period as it's referenced in this commit,https://android.googlesource.com/device/lge/mako/+/ca73d4af136b1b6a3180ec3f8eef27e035bd4789 , and I my router sports a Ralink chip. No luck going as low as 1 or as high as 35. The phone is respecting this setting. I can watch the idle time in my router's UI refresh at whatever interval it is set at continuously (even when it's not responding to email or gtalk notifications).
Enabling gEnableIdleScan and increasing gImpsModSleepTime didn't yield success either.
Nor did WmmIsEnabled=1.
Not sure where to go from here...
I've tried different settings in /etc/wifi/WCNSS_qcom_cfg.ini to no avail.
Specifically trying different values for gStaKeepAlive period as it's referenced in this commit,
Enabling gEnableIdleScan and increasing gImpsModSleepTime didn't yield success either.
Nor did WmmIsEnabled=1.
Not sure where to go from here...
rs...@gmail.com <rs...@gmail.com> #261
[Comment deleted]
rs...@gmail.com <rs...@gmail.com> #262
Nexus 4 is crippling my entire network (D-Link DIR-825 both 2.4Ghz and 5Ghz bands). There appears to be no work-around, Google seriously needs to sack up and get this resolved.
Please do you part in reporting as outlined:
Comment 215 by mobilegu...@google.com
Hi,
Several unique factors may be causing the behavior you're experiencing, but we'd like to collect more information from those who are willing to help us see if there are any patterns.
If you're experiencing reduced Wi-Fi stability after updating to 4.2 or 4.2.1:
1. Follow the instructions below:
http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=7679593
(Note that this link is only valid for reports about reduced Wi-Fi stability after the 4.2 or 4.2.1 update)
2. In the Description field, please include your exact router details (manufacturer and model, security settings, firmware versions, advanced settings, etc.)
We appreciate this information as we look into your reports,
Ethan
Send your bugreports.
Please do you part in reporting as outlined:
Comment 215 by mobilegu...@google.com
Hi,
Several unique factors may be causing the behavior you're experiencing, but we'd like to collect more information from those who are willing to help us see if there are any patterns.
If you're experiencing reduced Wi-Fi stability after updating to 4.2 or 4.2.1:
1. Follow the instructions below:
(Note that this link is only valid for reports about reduced Wi-Fi stability after the 4.2 or 4.2.1 update)
2. In the Description field, please include your exact router details (manufacturer and model, security settings, firmware versions, advanced settings, etc.)
We appreciate this information as we look into your reports,
Ethan
Send your bugreports.
ka...@gmail.com <ka...@gmail.com> #263
I experience the same issue. My new nexus 7 keeps dropping the WiFi connection. Google please fix this !!!
cr...@gmail.com <cr...@gmail.com> #264
Wifi issues here on my N4 im using a linksys ea4500 dual band my nexus is connected on the 5Ghz band i have full bars and phone says excellent connection but it is really slow at times to the point where i can't watch a video on youtube without it pausing to buffer all my other devices in my network work perfectly fine and if i turn off my wifi and use mobile data to open apps or youtube i have no problems it is actually much faster than my wifi pls fix this google
br...@gmail.com <br...@gmail.com> #265
WiFi issues with *new* Nexus 10 here too.
I'm browsing on Google Play, or I open a link somewhere and it will suddenly drop and then reconnect. No other device in the household (home network using Netgear rangemax router) has this problem. When it disconnects I have to hit return and then re-enter where I wanted to go to the first plays, or hit retry when the option appears and then voila, it works... But extremely annoying, I'm thinking of returning the device...
I'm browsing on Google Play, or I open a link somewhere and it will suddenly drop and then reconnect. No other device in the household (home network using Netgear rangemax router) has this problem. When it disconnects I have to hit return and then re-enter where I wanted to go to the first plays, or hit retry when the option appears and then voila, it works... But extremely annoying, I'm thinking of returning the device...
br...@gmail.com <br...@gmail.com> #266
Very poor performance on WiFi. This is pathetic. I can't even watch a you tube video without it stopping constantly. Internet pages take forever to load. You've got to be shitting Google. You most popular devices are being crippled by this and nothing is being done to fix it.
ly...@gmail.com <ly...@gmail.com> #267
I'm giving a Nexus 7 to my daughter for Christmas and I feel like I'm giving someone a gift that I know is broken. GOOGLE, please get this fixed or at the very least, give us an update on the status. I think there's enough evidence just in this thread to indicate there's a problem, not to mention other threads on other sites complaining about the same thing.
I'm not sure how you can even continue to sell devices knowing you are selling bad equipment, ruining your reputation in a tough competitive tablet/phone market.
I'm not sure how you can even continue to sell devices knowing you are selling bad equipment, ruining your reputation in a tough competitive tablet/phone market.
ae...@gmail.com <ae...@gmail.com> #268
ty google for useless method in obtaining bugreport when the device constantly have connection dropout and reboots itself.
f....@gmail.com <f....@gmail.com> #269
#267 you can try using adb to generate a bugreport directly to your computer if your wifi doesn't stay connected long enough. Though, this report was specifically for wifi that dies after an amount of time or after the device has entered sleep.
ai...@gmail.com <ai...@gmail.com> #270
The problem with post 215 is that half the time on unsecured networks (such as work / restaurants etc) we cannot get the network specifics.
This is clearly a big issue and needs to be addressed asap.
This is clearly a big issue and needs to be addressed asap.
f....@gmail.com <f....@gmail.com> #271
#269 -- use netinfo II from the play store to gather information about access points. From the MAC address google should be able to figure out the make and possibly the model of routers you're having issues with.
an...@gmail.com <an...@gmail.com> #272
Dear Google
Please Respond soon with a update or patch for fixing the issues .
We have eagerly waiting for the same.
Please Respond soon with a update or patch for fixing the issues .
We have eagerly waiting for the same.
le...@gmail.com <le...@gmail.com> #273
Having the same problem, please make haste, supposed to be a gift :(.
jo...@jonread.com <jo...@jonread.com> #274
D-Link DSL-2780 here too. Nexus 4 will connect but NOT send/receive data.
All other devices are fine, other routers seem ok too.
All other devices are fine, other routers seem ok too.
ne...@gmail.com <ne...@gmail.com> #275
I'm having the same problem. This is really annoying given my Galaxy Tab running gingerbread had no issues.
fo...@gmail.com <fo...@gmail.com> #276
Same issue with Nexus 10. The signal gets lost from time to time or loose completely connection even if it is standing in the same room with the router. All other devices in the wireless network work normally without any problems (laptops,smatrphones,PS3...)
bo...@gmail.com <bo...@gmail.com> #277
I am on a D-Link DIR-655 router and my non-T-Mobile Nexus 4 just started this problem last night but my Nexus 7 3G still works great.
bo...@gmail.com <bo...@gmail.com> #278
I also get a Settings error when I go into WiFi now
bo...@gmail.com <bo...@gmail.com> #279
I just gave my nexus 4 a static IP on my home network and it seems to be working
ka...@googlemail.com <ka...@googlemail.com> #280
I have Problems with my nexus 4 nad my Wlan. I have connection but i can`t up- and download... i have tried with static ip its work better but i have many connection errors.....
ja...@gmail.com <ja...@gmail.com> #281
It's beyond discomforting that while Google has acknowledged this problem in #215, they haven't even changed the status of this issue from 'New', or assigned it to anyone.
OP, can you change the Priority from 'Medium' to 'High'? This IS a high priority issue that is affecting hundreds of thousands of people. They just haven't reported/starred it here. I submit that anyone on Android 4.2.1 is affected, now factor that across multiple devices (Galaxy Nexus, Nexus 7, Nexus 7 3G, Nexus 4, and possibly Nexus 10?). Millions of devices maybe? FIX IT.
OP, can you change the Priority from 'Medium' to 'High'? This IS a high priority issue that is affecting hundreds of thousands of people. They just haven't reported/starred it here. I submit that anyone on Android 4.2.1 is affected, now factor that across multiple devices (Galaxy Nexus, Nexus 7, Nexus 7 3G, Nexus 4, and possibly Nexus 10?). Millions of devices maybe? FIX IT.
hi...@gmail.com <hi...@gmail.com> #282
As many have mentioned in previous posts, I am having difficulties with wifi. On my school's network, the connection connects, drops, reconnects, drops and will also seek out another SSID. We are using Cisco APs AirLap1142N-A-K9 running WPA2 AES. At home, I am running using Actiontec Verizon Wireless Router and I have no issues and it is running WEP. Using my HTC Incredible 2 hotspot, I have no issues using WEP or WPA2. Using my Clearspot Hotspot using WEP, I have no issues. The other interesting bit is that I am not able quite pin down the issue is loading movies on NetFlix. The app loads, I select a movie, and then I get the loading screen and it hangs there. If I run the Clearspot once again with WEP not only do I have no issues w/ wifi but Netflix works. If I run my Incredible 2 hotspot with WEP or no security, Netflix works. WPA2 causes Netflix to freeze on loading on the Incredible 2. The Actiontec router running WEP has no wifi issues but Netflix freezes on loading. At school wifi issues and netflix fails to load.
I am having a tough time isolating the variables because it is so inconsistent across devices, APs, and security protocols.
I am having a tough time isolating the variables because it is so inconsistent across devices, APs, and security protocols.
ti...@gmail.com <ti...@gmail.com> #283
[Comment deleted]
f....@gmail.com <f....@gmail.com> #284
In the spirit of trying to add actual information to this issue, rather than demands or statistics with no basis (looking at you #280)...
I aquired a router with a different chipset to experiment with-- broadcom based rather than ralink. Initially setting it up in AP mode with dhcp and firewall disabled so to let my Engenius handle the dhcp and gateway. With this setup I was in the same situation: wifi dying moments after the screen on the nexus 4 shuts off (had my screenoff/sleep set for 2minutes). It wasn't responsive to pings, gtalk notifications, email, whatever... this was connecting to the new router, 2.4 or 5ghz didnt matter.
Then I put the new router's internal interface on a different subnet and it's outward facing interface DMZ'd on the gateway, enabled dhcp and the firewall on the new router.
With this configuration I had success. I was able to throw emails and im's at my accounts and get notifications at random intervals consistently for about an hour and a half on my nexus4. There are no issues, as far as I can tell, with this asus rt-ac66u and the nexus 4.
Curiously, I decided to disable dhcp on my old router and throw it behind the new one and let the new serve IPs. Connecting to the old router the nexus 4 became non-responsive after going into sleep once again.
I'm not very well versed in networking, so I'm only assuming the engenius is doing something the nexus doesn't like to the nat table. I could very well be way off base here, especially considering it only occurs when the phone goes into sleep. Any networking gents care to step in?
I aquired a router with a different chipset to experiment with-- broadcom based rather than ralink. Initially setting it up in AP mode with dhcp and firewall disabled so to let my Engenius handle the dhcp and gateway. With this setup I was in the same situation: wifi dying moments after the screen on the nexus 4 shuts off (had my screenoff/sleep set for 2minutes). It wasn't responsive to pings, gtalk notifications, email, whatever... this was connecting to the new router, 2.4 or 5ghz didnt matter.
Then I put the new router's internal interface on a different subnet and it's outward facing interface DMZ'd on the gateway, enabled dhcp and the firewall on the new router.
With this configuration I had success. I was able to throw emails and im's at my accounts and get notifications at random intervals consistently for about an hour and a half on my nexus4. There are no issues, as far as I can tell, with this asus rt-ac66u and the nexus 4.
Curiously, I decided to disable dhcp on my old router and throw it behind the new one and let the new serve IPs. Connecting to the old router the nexus 4 became non-responsive after going into sleep once again.
I'm not very well versed in networking, so I'm only assuming the engenius is doing something the nexus doesn't like to the nat table. I could very well be way off base here, especially considering it only occurs when the phone goes into sleep. Any networking gents care to step in?
su...@gmail.com <su...@gmail.com> #285
My Nexus 7 has this issue, noticed this after I got it... still has it after several software update. I have to turn WiFi off and back on to manually solve this issue. Quite a hassle. My iPad never has similar issue.
Would love to hear solution.
Would love to hear solution.
si...@gmail.com <si...@gmail.com> #286
following the suggestions from post 177 I enable and disable wmm and with wmm enabled it didn't work and with wmm disabled and my 5 gigahertz disabled it worked. with 5 gigahertz enabled with wireless n enabled with wmm disabled it didn't work
I use Linksys E4200 firmware "1.0.05 build 7 Aug 23 2012"
my assumption is the bug is something to do with 5 gigahertz wireless n and wmm
I use Linksys E4200 firmware "1.0.05 build 7 Aug 23 2012"
my assumption is the bug is something to do with 5 gigahertz wireless n and wmm
fu...@gmail.com <fu...@gmail.com> #287
Hi. Read all through the comments. tried every possible solution mentioned with no avail. I had problems connecting wifi to my d-link dsl-2780, which I noticed others has issues with. Called my ISP (talktalk)and they sent me a new router. Now all is well. Definitely an incompatibility issue. Now I can finally enjoy the the most righteous nexus4. Hope this helps and Good luck to all you guys.
bd...@outlook.com <bd...@outlook.com> #288
same happens for my new Nexus 4
bd...@outlook.com <bd...@outlook.com> #289
For those that said they fixed it with change in routers...What routers do you now use that are compatible and working?
ly...@gmail.com <ly...@gmail.com> #290
For those of you changing and modifying router settings in an attempt to get it working, YOU SHOULDN'T HAVE TO DO THIS. This is putting a band-aid over the problem, not solving the real issue. Fixing it for your home router is great but what about people who travel or use wireless networks they have no control over such as at work?
Google has a problem and Google needs to fix it.
Google has a problem and Google needs to fix it.
na...@gmail.com <na...@gmail.com> #291
For a while back i wanted to change my D-Link Router to a better one. I normaly have 30 Mbt up and down but the damn thing just gave me 12 Mbt wireless. This issue that my LG N4 did not want to work with it was just the last drop.
I bought a new TP-Link 3G/3,75G router today and now i have no problem at all but still the fact remains that Google made an misstake and needs to fix it ASAP !!!
I works now but we go to my wife´s parent´s house, same thing again.
WKAE UP GOOGLE AND FIX THE ISSSUE, YOU OWE THIS TO ALL OF THE N4 OWNERS!!!
I bought a new TP-Link 3G/3,75G router today and now i have no problem at all but still the fact remains that Google made an misstake and needs to fix it ASAP !!!
I works now but we go to my wife´s parent´s house, same thing again.
WKAE UP GOOGLE AND FIX THE ISSSUE, YOU OWE THIS TO ALL OF THE N4 OWNERS!!!
an...@gmail.com <an...@gmail.com> #292
[Comment deleted]
f....@gmail.com <f....@gmail.com> #293
288, I've had success with an Asus RT-ac66u as well as a Linksys Wrt54g v5
289, This is a bugtracker for the android project, not a consumer chat or complaint forum. There's a google group setup to chitchat or give opinions about things that aren't directly related to identifying the issue being reported here.
289, This is a bugtracker for the android project, not a consumer chat or complaint forum. There's a google group setup to chitchat or give opinions about things that aren't directly related to identifying the issue being reported here.
ly...@gmail.com <ly...@gmail.com> #294
292 sorry for expressing my frustration. I've been complaining about this issues since the day I received my N4. I've been requesting an update on the status but there has been no reply, feeding my near anger.
Every time someone reports "I got it working by..." minimizes the impact of the problem by possibly indicating to Google that the issue is not really too severe because people can get it to work.
If this is a bugtracker, where's the status update? How can we tell if Google is even working on a solution other than by collecting data... is there any progress to report or are they just appeasing a few "whiners"? Are we supposed to idly sit by and "hope" they're working on a fix?
I think if you read through many of the posts, you'll find the frustration level is rising. I'll attempt to keep my posts in more of a "bugtracker" context but there really needs to be some sort of acknowledgement that this issue is being addressed.
Every time someone reports "I got it working by..." minimizes the impact of the problem by possibly indicating to Google that the issue is not really too severe because people can get it to work.
If this is a bugtracker, where's the status update? How can we tell if Google is even working on a solution other than by collecting data... is there any progress to report or are they just appeasing a few "whiners"? Are we supposed to idly sit by and "hope" they're working on a fix?
I think if you read through many of the posts, you'll find the frustration level is rising. I'll attempt to keep my posts in more of a "bugtracker" context but there really needs to be some sort of acknowledgement that this issue is being addressed.
ma...@gmail.com <ma...@gmail.com> #295
same issue here i tried to contact google play and lg but neither are responding.
should i return my nexus 4 or should i wait for a update?
should i return my nexus 4 or should i wait for a update?
ri...@gmail.com <ri...@gmail.com> #296
I called at McDonalds today and used there WiFi just to see if it’s my phone that’s faulty. It linked up to their WiFi straight away and web browsing was a pleasure with fast download speed and downloading apps was good.
So when at home linked to my D-Link dsl2780 it’s a nightmare. The blue WiFi symbol comes on but trying to download a web page just times out or the thin blue loading bar takes an age to move across. I have tried the settings on the router and the best improvement I could do was when I did the mac address filtering, but things are still not perfect.
There is something within the software which is not compatible with some router setups and Google need to sort this out. I have sent a bug report to Google from my phone. If all Nexus 4 owners did this then it might get sorted sooner.
So when at home linked to my D-Link dsl2780 it’s a nightmare. The blue WiFi symbol comes on but trying to download a web page just times out or the thin blue loading bar takes an age to move across. I have tried the settings on the router and the best improvement I could do was when I did the mac address filtering, but things are still not perfect.
There is something within the software which is not compatible with some router setups and Google need to sort this out. I have sent a bug report to Google from my phone. If all Nexus 4 owners did this then it might get sorted sooner.
mu...@gmail.com <mu...@gmail.com> #297
Looking through the comments it appears to be the N4 with the main issue, I can assure you my Nexus 7 running Jelly is bloody awful.
My one month old Nexus 7 is absolutely shocking with wifi connection. Tried static address guess what bingo it drops. GRRR Its sitting opposite me now I don't have a problem, its switched off, I don't use it any more, its that shocking.
Its going in the garbage pretty soon. I may even offer it as a Ubuntu OS Trial machine.
I've been telling folk not to buy one due to the Wifi issue and Googles apparent reluctance to acknowledge it has a problem. The sales rep in local store admitted they are constantly receiving complaints.
I've gone out and bought a £83 Storage Options Scroll Excel, guess what its absolutely rock solid on Wifi, albeit a lower spec m/c as compared with the Nexus 7, its winning !!
My one month old Nexus 7 is absolutely shocking with wifi connection. Tried static address guess what bingo it drops. GRRR Its sitting opposite me now I don't have a problem, its switched off, I don't use it any more, its that shocking.
Its going in the garbage pretty soon. I may even offer it as a Ubuntu OS Trial machine.
I've been telling folk not to buy one due to the Wifi issue and Googles apparent reluctance to acknowledge it has a problem. The sales rep in local store admitted they are constantly receiving complaints.
I've gone out and bought a £83 Storage Options Scroll Excel, guess what its absolutely rock solid on Wifi, albeit a lower spec m/c as compared with the Nexus 7, its winning !!
te...@gmail.com <te...@gmail.com> #298
[Comment deleted]
wi...@gmail.com <wi...@gmail.com> #299
Same issue here... but when I direct wifi to my Nexus 7 then wifi works fine... O.o
oa...@gmail.com <oa...@gmail.com> #300
I'm getting the issue with my Nexus 4. Blue Wi-Fi but no internet. Mines was updated as soon as I got it so not sure if it existed pre-update.
My router is a TalkTalk D-Link
Has anyone figured out the router configuration that is causing this issue?
My router is a TalkTalk D-Link
Has anyone figured out the router configuration that is causing this issue?
za...@gmail.com <za...@gmail.com> #301
Same issue here.
ri...@gmail.com <ri...@gmail.com> #302
As I said in comment 295 I’ve got the D-Link dsl2780 which is also through TalkTalk which is having problems, but like I said if you go into the advanced settings, input your Nexus4 mac address, change it to only to allow mac address devices. The downside to this if you have a lot of wireless devices you have to input these too but it worked for me.
I noticed the comment above and I also have a Nexus 7 that is working ok on wifi but there are some issues as it does get knocked off sometimes. It could be that it is a Jelly Bean problem for some routers but not all. Just hope Google fix the problem soon.
I noticed the comment above and I also have a Nexus 7 that is working ok on wifi but there are some issues as it does get knocked off sometimes. It could be that it is a Jelly Bean problem for some routers but not all. Just hope Google fix the problem soon.
oa...@gmail.com <oa...@gmail.com> #303
I've just replaced my D-Link router with a TP-Link router and its working perfectly fine first time.
ri...@gmail.com <ri...@gmail.com> #304
Same issue.exceptionally poor WiFi connectivity at any distance from home router.
Dlink 655
Dlink 655
ny...@gmail.com <ny...@gmail.com> #305
Nexus 7 plus freebox v6. It seems to be fixed by disabling Wi-Fi power optimizations.
ru...@gmail.com <ru...@gmail.com> #306
I am having this issue with my new N4. I cannot use WiFi on my home network. I am very disappointed that a phone would ship with such an issue.
ti...@gmail.com <ti...@gmail.com> #307
Same issue on Nexus 10. Called Google and was told there was no problem but did replace unit but new one does the same thing
te...@gmail.com <te...@gmail.com> #308
#283, based on your experience I took out an old NetGear WNDR3400 I had running DD-WRT (although not sure that matters). I hooked it up to my home network as a router and enabled DHCP so the Netgear was essentially acting as a segregated subnet serving DHCP/QOS/etc.
I then connected my Nexus 4 to the Netgear wireless and amazingly it SEEMS to be working now. The N4 remains pingable when asleep and push works. This is odd because if I setup the Netgear as an AP and disable DHCP so my main router serves it stops working again even though I'm connecting to the SAME WIFI chipset/hardware/router.
I'm going to monitor this further because not sure it's completely fixed. Also those people having issues, are you connecting WiFi to an Access Point or a router? i.e. Is the deivce that provides WiFi to your N4 also the router or does it hang off an existing router/modem and work as an access point?
I then connected my Nexus 4 to the Netgear wireless and amazingly it SEEMS to be working now. The N4 remains pingable when asleep and push works. This is odd because if I setup the Netgear as an AP and disable DHCP so my main router serves it stops working again even though I'm connecting to the SAME WIFI chipset/hardware/router.
I'm going to monitor this further because not sure it's completely fixed. Also those people having issues, are you connecting WiFi to an Access Point or a router? i.e. Is the deivce that provides WiFi to your N4 also the router or does it hang off an existing router/modem and work as an access point?
ya...@gmail.com <ya...@gmail.com> #309
For those with D-link DIR-655 router, I found the problem which is related to the router firmware.
My N7 and sensation started to refuse to connect to DIR-655 since I upgrade it to the latest 2.10NA firmware. After trying all the possible solutions that I've found from the internet. I decided to downgrade the router firmware to 2.05 and guess what? Everything works just fine now.
I think it must be a compatibility problem between android and some routers. If you're facing this, try up/downgrade your firmware to find one compatible.
My N7 and sensation started to refuse to connect to DIR-655 since I upgrade it to the latest 2.10NA firmware. After trying all the possible solutions that I've found from the internet. I decided to downgrade the router firmware to 2.05 and guess what? Everything works just fine now.
I think it must be a compatibility problem between android and some routers. If you're facing this, try up/downgrade your firmware to find one compatible.
ti...@gmail.com <ti...@gmail.com> #310
I had the same problem, so I connected to my phone using a portable hot spot. That worked then after the wifi worked. Very strange, almost as if the network card is stuck in sleep and needs waking up by choosing another connection. Google, fix this now!
pi...@gmail.com <pi...@gmail.com> #311
Since this is clearly a Nexus 7-router compatibility issue, why doesn't Google publish a provisional list of routers who are 100% compatible with the device and the latest Android build? This would not be the definitive solution, but would at least help people (probably there are many of them) who are willing to move to a newer router, after trying in vain all combinations of parameters to get a reliable internet connection.
cl...@gmail.com <cl...@gmail.com> #312
Same issues here with my Nexus 4, however my parents Nexus 7's are fine.
Seems to be an issue with the JOP40D build, might be worth it if you guys found out what one you're on (I assume everyone's should be the same).
Seems to be an issue with the JOP40D build, might be worth it if you guys found out what one you're on (I assume everyone's should be the same).
t....@gmail.com <t....@gmail.com> #313
Every morning when i take a look on my Nexus 4 i´ve got NO mails, NOTHING!!!! After some minutes all of my new unreaded mails if received at night will synct to my nexus 4 and the new message sound appears. But Why???
WLAN config "Keep WLAN in sleepmode Active" is on EVER!!!!
Why??? Whats the Problem? This issue wasn´t on my Galaxy Nexus. Why on Nexus 4?
WLAN config "Keep WLAN in sleepmode Active" is on EVER!!!!
Why??? Whats the Problem? This issue wasn´t on my Galaxy Nexus. Why on Nexus 4?
lu...@gmail.com <lu...@gmail.com> #314
Same issue here.
sh...@gmail.com <sh...@gmail.com> #315
I have the same problem with all 3 Google Nexus 7s I bought. The WiFi drops off randomly. I've tried the quick fixes listed above (that didn't involve downloading and installing software). Non of it seems to work. Fix this please Google.
tl...@gmail.com <tl...@gmail.com> #316
My WiFi works great when I reset my router but after my nexus 7 sleeps for awhile it will not reconnect to my WiFi.I have to reset my router again to get back on it. It seems my phone does the same which is a galaxy s2.
an...@gmail.com <an...@gmail.com> #317
I was having issue with Nexus 10 dropping wifi even though it showed it was connected. Tried all the suggestions know to no avail. Have a DIOS 3 Motorola modem/router.
I went into settings under wifi on tablet and changed from "auto" to just 2.4ghz and since then over a week have had a flawless connection. Not sure if this would work with just 5ghz or not, honestly im not sure if my wifi capability supports 5ghz or not or whats the advantages of 5ghz (im sure there is some).
My nexus 7 had no problem with wifi before or after update but i noticed it doesnt have this wifi setting in the wifi settings.
worth a try if you have a nexus 10 and wifi issues???
I went into settings under wifi on tablet and changed from "auto" to just 2.4ghz and since then over a week have had a flawless connection. Not sure if this would work with just 5ghz or not, honestly im not sure if my wifi capability supports 5ghz or not or whats the advantages of 5ghz (im sure there is some).
My nexus 7 had no problem with wifi before or after update but i noticed it doesnt have this wifi setting in the wifi settings.
worth a try if you have a nexus 10 and wifi issues???
te...@gmail.com <te...@gmail.com> #318
Follow up to my comment 307. Since I did this setup my N4 has been flawless. This is obviously not something everyone can do easily but at least I have a workaround. Makes waiting for a fix from Google much easier.
ja...@gmail.com <ja...@gmail.com> #319
Same problem with our Nexus 4 and Dlink router dsl 2780, wifi will connect icon goes blue for a minute but then greys out. 2 Nexus 7's, iphone 4s and htc onex connect fine with no problems. while away for xmas the N4 had no problems connecting to other wifi, could this be a specific router N4 problem. Think i'll try a firmware update/rollback on my router as suggested earlier.
jo...@gmail.com <jo...@gmail.com> #320
To re-iterate, solution in comment #42 worked for me on my Nexus 7 (Android version 4.2.1).
It sounds like there are multiple issues (router setup?) at play so this will probably not work for everyone...
My Wifi connection would drop shortly after display went off.
Was very annoying when trying to listen to streaming radio with Winamp.
Sorted now :-)
It sounds like there are multiple issues (router setup?) at play so this will probably not work for everyone...
My Wifi connection would drop shortly after display went off.
Was very annoying when trying to listen to streaming radio with Winamp.
Sorted now :-)
ne...@gmail.com <ne...@gmail.com> #321
It works fine at home on a custom firmware dd-wrt router but not when im at a friends place, their router has the same security settings
jo...@gmail.com <jo...@gmail.com> #322
Just got nexus 4 i also have this problem.
ch...@gmail.com <ch...@gmail.com> #323
I have the same issue with my Nexus 7 but it gets even stranger. I have a router and a repeater in two different floors of the building. When I'm near the repeater, the signal strength is low but somewhat more reliable with occasional dropouts and the need to turn the WiFi on the Nexus on and off to get a few more minutes of WiFi time. When I'm near the router, the signal strength alternates between very high and very low and most of the time it's completely off.
sa...@gmail.com <sa...@gmail.com> #324
Fix . I had this issue for a day but it was good before that so I was thinking what I did. Actually its the Bluetooth. Try turning your Bluetooth off
[Deleted User] <[Deleted User]> #325
Same here, Nexus 4, 4.2.1. My Nexus 7, 4.2.1 does not have this problem. I have already returned two Nexus 4's before finding this thread. Google pretended that they had not heard of this issue the two times I called to RMA my phones, so today I sent them the link this this thread. I suspect it is hardware, since my Nexus 7 does not exhibit the WiFi sleeping behavior when the screen is blanked.
Installing the "Wi-Fi Keep Alive" app, and giving my Nexus 4 a static address on my home network seems to have helped, but it is too soon to tell if it is a completely effective work-around.
Installing the "Wi-Fi Keep Alive" app, and giving my Nexus 4 a static address on my home network seems to have helped, but it is too soon to tell if it is a completely effective work-around.
wg...@gmail.com <wg...@gmail.com> #326
I have a Nexus 4 running 4.2.1 with this issue. Shortly after turning the screen off, the Nexus 4 stops responding to all network requests even though the AP shows the phone is still connected. This is easily tested by trying to ping the phone from a device on the same subnet a couple of minutes after the screen turns off. RTO every time. I tried most of the suggestions above without any change in behavior (disable wifi optimization, bluetooth, WMM, CTS, auto sync, etc).
After doing some network troubleshooting, I found what's causing the problems I am having. When the Nexus goes to sleep, it stops responding to ARP requests. To verify this, I added a static ARP entry for the phone to my router. Now everything works great. I get notified of new emails right away instead of 15 minutes later and I can ping the phone from the router no matter how long the screen has been off.
Hopefully this helps others with this problem until the Goog gets a patch out.
After doing some network troubleshooting, I found what's causing the problems I am having. When the Nexus goes to sleep, it stops responding to ARP requests. To verify this, I added a static ARP entry for the phone to my router. Now everything works great. I get notified of new emails right away instead of 15 minutes later and I can ping the phone from the router no matter how long the screen has been off.
Hopefully this helps others with this problem until the Goog gets a patch out.
[Deleted User] <[Deleted User]> #327
OK, a few hours later, FWIW, the work-around I describe above in comment 324 seems to be working on my home network. WiFi is finally staying awake on the Nexus 4.
ji...@gmail.com <ji...@gmail.com> #328
WiFi issues with nexus 7 32gb. Connection stays blue but . I have to disconnect and reconnect every few minutes. Some DNS ERROR IS shown.
ji...@gmail.com <ji...@gmail.com> #329
It pulsates while blue but no data comes through
[Deleted User] <[Deleted User]> #330
OK, so there is a downside to running "WiFi Keep Alive".
da...@gmail.com <da...@gmail.com> #331
@325 Can you please desscribe how you added a static ARP entry? Would like tot test if it helps.
rt...@gmail.com <rt...@gmail.com> #332
As poster 325 said, I've setup a static IP for the phones MAC address in the router, it is working much better. Before the Max Payne game wouldn't download any files, now I've done this it started downloading straightaway. Webpages aren't timing out either.
I'll monitor it and see if it stays working or starts dropping access again.
I'll monitor it and see if it stays working or starts dropping access again.
tr...@eris23.com <tr...@eris23.com> #333
Same issue, static IP did not help at all :(
ha...@gmail.com <ha...@gmail.com> #334
No problems here with nexus 7. Always connecting to my Linksys e1000 with wrt firmware. Also other devices properly connected from time to time. Using wpa2, dhcp
and ssid is broadcasted.
Now with nexus 4 completely different story on same router. I have both 3g and Wi-Fi on all the time. I rarely get a Wi-Fi connection. the overview shows the network the way I stored it and our shows up as available. But doesn't connect automatically. Of I select the network and choose connect I never get to verifying. Always turns back to stored without connection.
I tried removing and adding the Wi-Fi connection. Resetting both devices and rocking Wi-Fi on/off to no avail. Putting network on after disabling takes very long
I did have some luck by putting the advanced settings to 2.4G only and deactivating the optimalisation and then restarting the Wi-Fi. Connects right away. Can't say which of the two options did it.
Thanks for looking into this.
and ssid is broadcasted.
Now with nexus 4 completely different story on same router. I have both 3g and Wi-Fi on all the time. I rarely get a Wi-Fi connection. the overview shows the network the way I stored it and our shows up as available. But doesn't connect automatically. Of I select the network and choose connect I never get to verifying. Always turns back to stored without connection.
I tried removing and adding the Wi-Fi connection. Resetting both devices and rocking Wi-Fi on/off to no avail. Putting network on after disabling takes very long
I did have some luck by putting the advanced settings to 2.4G only and deactivating the optimalisation and then restarting the Wi-Fi. Connects right away. Can't say which of the two options did it.
Thanks for looking into this.
[Deleted User] <[Deleted User]> #335
[Comment deleted]
[Deleted User] <[Deleted User]> #336
Commentor 324 & 326 here again. While the N4 will now (mostly) stay connected on my home wifi network with a static IP address and "WiFi Keep Alive" running to keep wifi from going to sleep, packet loss makes the network connection unusable. The GrooveIP voip app cannot be used, streaming movies lock up, yada yada.
Fix this Google, please.
On a related note, Google just shipped my second replacement Nexus 4 to me.
Fix this Google, please.
On a related note, Google just shipped my second replacement Nexus 4 to me.
wg...@gmail.com <wg...@gmail.com> #337
#330 - it really depends on what router you are using. You could try to google for your router's model and "static arp". My router is running a version of Tomato USB firmware which allows me to telnet in to a linux shell. From there I just added a static ARP entry using the standard linux command "arp -s ip-address mac-address". This command would need to be re-entered every time the router is restarted.
A couple of things to note if anyone else is planning on trying this. First, make sure the static ARP entry is added only on the router which is the default gateway for the phone. If you have multiple network segments, adding an ARP entry isn't going to help if it is entered on the wrong device. Second, it would be a good idea to also give your phone a static IP address when doing this. Otherwise, if your phone gets a new IP address from DHCP you may have bigger problems on your hand.
This is just a temporary band-aid until Google fixes the issue.
If anyone wants to verify this and doesn't have the ability to set a static ARP entry on their router, the easiest way is to use a sniffer like Wireshark from a pc connected to the same subnet as the phone. Turn the phone's screen off, wait a few minutes, and try to ping the phone. You'll see the pc sending ARP requests and not getting an ARP response from the phone. Turn the screen on and re-test. The phone will immediately respond to the ARP request and you will be able to ping the phone.
From reading this thread, it seems there are multiple wifi issues being discussed here. This ARP issue is definitely a bug with the phone and could be causing a lot of the problems here. But it likely isn't related to some of the issues here. For example, I've never had a problem connecting to wifi from my phone. I've also never had to toggle wifi on and off. I've also not had wifi performance issues. My issue is the phone losing network connectivity while the screen is off. This causes things like incoming gmail notifications taking 15 minutes to show up. Also, I should note that I have a Galaxy Nexus and a Nexus 7 running 4.2.1 without this problem. Only the Nexus 4 has this issue for me.
Anyways, hopefully Google takes note and gets this patched.
A couple of things to note if anyone else is planning on trying this. First, make sure the static ARP entry is added only on the router which is the default gateway for the phone. If you have multiple network segments, adding an ARP entry isn't going to help if it is entered on the wrong device. Second, it would be a good idea to also give your phone a static IP address when doing this. Otherwise, if your phone gets a new IP address from DHCP you may have bigger problems on your hand.
This is just a temporary band-aid until Google fixes the issue.
If anyone wants to verify this and doesn't have the ability to set a static ARP entry on their router, the easiest way is to use a sniffer like Wireshark from a pc connected to the same subnet as the phone. Turn the phone's screen off, wait a few minutes, and try to ping the phone. You'll see the pc sending ARP requests and not getting an ARP response from the phone. Turn the screen on and re-test. The phone will immediately respond to the ARP request and you will be able to ping the phone.
From reading this thread, it seems there are multiple wifi issues being discussed here. This ARP issue is definitely a bug with the phone and could be causing a lot of the problems here. But it likely isn't related to some of the issues here. For example, I've never had a problem connecting to wifi from my phone. I've also never had to toggle wifi on and off. I've also not had wifi performance issues. My issue is the phone losing network connectivity while the screen is off. This causes things like incoming gmail notifications taking 15 minutes to show up. Also, I should note that I have a Galaxy Nexus and a Nexus 7 running 4.2.1 without this problem. Only the Nexus 4 has this issue for me.
Anyways, hopefully Google takes note and gets this patched.
wg...@gmail.com <wg...@gmail.com> #338
Also, just wanted to make sure everyone understands that a static ARP entry is not the same thing as a static IP address.
[Deleted User] <[Deleted User]> #339
337, it doesn't matter, the tcp stack is broken on the Nexus 4. You should not have to try to fix it from the router side.
sa...@gmail.com <sa...@gmail.com> #340
[Comment deleted]
mo...@gmail.com <mo...@gmail.com> #341
got my nexus 7 two weeks ago, got the same fcuking issues..i shouldve bought an ipad mini..i wont ever ever recommend this piece of trash to anybody.
ka...@gmail.com <ka...@gmail.com> #343
Having huge problems keeps dropping internet and also just turns itself off and won't let me log in again not technical in lay mens terms is it worth resetting to factory mode
ci...@gmail.com <ci...@gmail.com> #344
Regretting giving up my old HTC Desire HD for this Google nexus 4. WiFi in UK with sky broadband.....too slow. Google Chrome...not impressive. Keyboard...limited. Nexus4 over HTC
.
Bad Choice
.
Bad Choice
ci...@gmail.com <ci...@gmail.com> #345
Strangely.....not a single word of official advice from Google
th...@gmail.com <th...@gmail.com> #346
Just got a nexus 7, 32gb, data enabled tablet. Was an iPad, iPhone user previously. Love the device but WiFi is broken. More than one wall in between you and the router then it is unusable. All my Apple products have at least 3 times the range, no problem with signal strength anywhere in my house. Google really needs to get this fixed (if that is possible). An otherwise excellent product is now rendered not fit for purpose. This stinks...
hy...@gmail.com <hy...@gmail.com> #348
Hi guys, I got this problem on the nexus 7's girlfriend. I resolved the issue removing password from router using only the mac address filtering.
[Deleted User] <[Deleted User]> #349
My nexus 7 disconnects whilst surfing now, about every 1 to 2 mins only, ever mind sleeps. Worked flawlessly before 4.2 upgrade. This is at home and also on public wifi I've used.
I can't ping the router from the device in this state even though netcfg still shows the wlan up - and the icon shows 4 bars / connected.
Had logcat running during a disconnect and nothing out of the ordinary was logged.
Submitted an issue using that link above. Hopefully this will add the weight of complaints and someone will take notice.
I can't ping the router from the device in this state even though netcfg still shows the wlan up - and the icon shows 4 bars / connected.
Had logcat running during a disconnect and nothing out of the ordinary was logged.
Submitted an issue using that link above. Hopefully this will add the weight of complaints and someone will take notice.
kh...@gmail.com <kh...@gmail.com> #350
I thought my nexus 4 had hardware issues as it wouldn't connect to my home router as it would take 2-3 minutes before even finding it.
What I found out is that there appears to be a bug in jellybean 4.2, ,because i downloaded an app called wifi manager:https://play.google.com/store/apps/details?id=org.kman.WifiManager
This app is amazing as it sets a widget on your homescreen, you click it, it turns on and your automatically connected to wifi and it never drops for me (yet).
What I found out is that there appears to be a bug in jellybean 4.2, ,because i downloaded an app called wifi manager:
This app is amazing as it sets a widget on your homescreen, you click it, it turns on and your automatically connected to wifi and it never drops for me (yet).
ra...@gmail.com <ra...@gmail.com> #351
I experience the same problem on my nexus 4
ga...@gmail.com <ga...@gmail.com> #352
[Comment deleted]
ga...@gmail.com <ga...@gmail.com> #353
nexus 7 [16gb, 4.2.1 stock running fiasco kernel and rooted ], same issue here. been working fine wifi for the past month or so since i've got it and 2 days ago like everyone else gray bars, yes i've tried all the possible answers, did constantly on, static ip, resetting router.. hell even factory reset and nothing [ Huawei HG523a - isp talktalk]. such a shame this bug exists it really has turned my lovely tablet into a paper weight ... really hope someone gomes out with a fix soon !!
[Deleted User] <[Deleted User]> #354
Ok, been playing with this since my last post. Factory resets and various other settings on the device recommended by others made no difference.
So far however I have had success changing the channel on the router. Used WiFi analyzer to find a less congested channel and it's been OK for the last hour or so, which is a big improvement. I couldn't even run thespeedtest.net app before without a drop and that's still running, and I've managed the 1.7gb Nova 3 download which used to cut out after a couple of hundred megs.
So far however I have had success changing the channel on the router. Used WiFi analyzer to find a less congested channel and it's been OK for the last hour or so, which is a big improvement. I couldn't even run the
[Deleted User] <[Deleted User]> #355
(Continued from last)
My guess is that the latest version of the driver or wifi chipset firmware isn't as robust. There must after all be hundreds of thousands of people using the device without problems.
I have experienced this on one particular public WiFi network though (virgin trains) although that's perhaps something I'm going to have to live with.
My guess is that the latest version of the driver or wifi chipset firmware isn't as robust. There must after all be hundreds of thousands of people using the device without problems.
I have experienced this on one particular public WiFi network though (virgin trains) although that's perhaps something I'm going to have to live with.
fe...@gmail.com <fe...@gmail.com> #356
I downloaded the Wifi Fixer app mentioned in #341 and so far today my Nexus 10 and Galaxy Nexus have been running fine on 4.2 (though I imagine there would be a small change to battery by using this)
I never had to use this app for 4.0 to 4.1, so what has really changed? If this is not fixed and 4.2 rolls out to more than just the nexus line, you can expect a LOT more complaints and angry customers.
I never had to use this app for 4.0 to 4.1, so what has really changed? If this is not fixed and 4.2 rolls out to more than just the nexus line, you can expect a LOT more complaints and angry customers.
fe...@gmail.com <fe...@gmail.com> #357
If it helps, I could try turning on the logging in Wifi Fixer and see if it details anything about the events that it is fixing.
wa...@gmail.com <wa...@gmail.com> #358
Nexus 7 constantly dropping with fi connection I have 4 other mobile devices that are stable on same wi fi connection ,very frustrating
in...@gmail.com <in...@gmail.com> #359
Same issue with my Nexus 10 running Android 4.2.1. No issues with my Galaxy Siii or my wife's ipad4.
fe...@gmail.com <fe...@gmail.com> #360
se...@gmail.com <se...@gmail.com> #361
My wifi issue (randomly disconnecting from my router, then not connecting because it's apparently out of range, or not connecting for the same reason when coming off mobile network) still happens regularly.
As per Google's request, here are my router details:
Make and model: Thompson G587nv2
Security setting: WPA+WPA2
Firmware version: 8.4.3.K.BL
Interop: 802.11b/g/n
Connection: ADSL2plus
I'll do a bug report when it next happens
As per Google's request, here are my router details:
Make and model: Thompson G587nv2
Security setting: WPA+WPA2
Firmware version: 8.4.3.K.BL
Interop: 802.11b/g/n
Connection: ADSL2plus
I'll do a bug report when it next happens
fo...@gmail.com <fo...@gmail.com> #362
[Comment deleted]
fo...@gmail.com <fo...@gmail.com> #363
Nothing helps. Router firmware upgrade, Nexus reset, various WiFi apps, changes on the router... Need urgently solution. Otherwise we will ship our Nexus 10 devices back and cancel the purchase. We have several devices in our company and al with the same problem. This makes absolutely no sense. Such good tablet but no support at all. We are here in Austria and do not have even a phone number where to call or email address where to comlain. Why should we write several comments and hoping that Google will take a note of it? They should care and ask us if we are happy with the devices specially if we spent moore than EUR 3.000 on the last purchase. The comment 359 shows the problem exactly.
na...@gmail.com <na...@gmail.com> #364
I am also having this issue since day 1 (purchased my Nexus 4 on 17th Nov). It is ridiculous to see that Nexus 4 somehow doesn't like the Router D-Link DSL-2780 from TalkTalk. I have seen and read almost every comment above and can figure out the culprit combination is Nexus 4 + D-Link DSL-2780.
Immediately after noticing this issue, I went to the shop where I purchased my N4, and told about the problem. To my surprise my N4 worked absolutely great in the store's WiFi and I had to shut my mouth then and there itself.
However after numerous tries and various combinations of Router + phone settings at my home, sadly the issue still persists. I get the Blue icons and greys out and turns blue again.. but performance is really horrible, can't simply load a single page or can't do anything else.
I have tested my N4 with other Routers and it worked very well. There is no point in contacting TalkTalk for replacement Router, since my other WiFi devices work perfect with that Router.
I am just about to submit a bugreport to Google and hopefully People sitting at Googles' offices notice the high volumes of such reports and actually DO SOMETHING.
Last month I frantically searched for this issue and could not find it anywhere, now I am very glad to see that this is the most popular issue of N4.
GOOGLE, IF YOU ARE LISTENING/READING THIS, PLEASE DO SOMETHING ABOUT IT AND RELEASE A NEW PATCH/UPDATE OR BETTER RETURN OUR MONEY AND WE WILL NOT BUY THESE BAD NEXUS DEVICES IN THE FUTURE. AFTERALL WHAT'S THE USE OF SUCH PHONE IF I CAN'T USE MY OWN HOME WIFI ON IT. I AM NOT A RICH PERSON WHO WOULD LIKE TO SPEND THE HUGE MONEY ON ANY UNLIMITED DATA-PLANS.
Immediately after noticing this issue, I went to the shop where I purchased my N4, and told about the problem. To my surprise my N4 worked absolutely great in the store's WiFi and I had to shut my mouth then and there itself.
However after numerous tries and various combinations of Router + phone settings at my home, sadly the issue still persists. I get the Blue icons and greys out and turns blue again.. but performance is really horrible, can't simply load a single page or can't do anything else.
I have tested my N4 with other Routers and it worked very well. There is no point in contacting TalkTalk for replacement Router, since my other WiFi devices work perfect with that Router.
I am just about to submit a bugreport to Google and hopefully People sitting at Googles' offices notice the high volumes of such reports and actually DO SOMETHING.
Last month I frantically searched for this issue and could not find it anywhere, now I am very glad to see that this is the most popular issue of N4.
GOOGLE, IF YOU ARE LISTENING/READING THIS, PLEASE DO SOMETHING ABOUT IT AND RELEASE A NEW PATCH/UPDATE OR BETTER RETURN OUR MONEY AND WE WILL NOT BUY THESE BAD NEXUS DEVICES IN THE FUTURE. AFTERALL WHAT'S THE USE OF SUCH PHONE IF I CAN'T USE MY OWN HOME WIFI ON IT. I AM NOT A RICH PERSON WHO WOULD LIKE TO SPEND THE HUGE MONEY ON ANY UNLIMITED DATA-PLANS.
na...@gmail.com <na...@gmail.com> #365
############### TEMPORARY WORKAROUND WHICH WORKS 100% ########################
Just to add one more thing to my own comment above (Comment 363),
I have figured out a solid temporary workaround to this problem. On my laptop I have downloaded and installed VIRTUAL ROUTER (Free software, can be downloaded from here -http://virtualrouter.codeplex.com/ ) and then simple configuration and it creates a Virtual Router (with WPA2 security of course) and then My NEXUS 4 can easily connect to this Virtual Router instead of connecting to my actual physical router and then N4 rocks... I get good speed and never ever get a dropping connections. Works absolutely fine. I have been doing this since last month and very happy to report that N4 never faced any internet issues.
Only downside is:
1. To enjoy the Virtual WiFi at home, you have to keep your laptop running all the time (I keep it ON for 24 * 7),
and
2. If you ever use VPN (to work from home for example), the VPN doesn't work if the Virtual Router is already running. You have to temporarily disable the Virtual Router to work with VPN.
If you can keep up with these two things, you will enjoy this solution very much.
Just to add one more thing to my own comment above (Comment 363),
I have figured out a solid temporary workaround to this problem. On my laptop I have downloaded and installed VIRTUAL ROUTER (Free software, can be downloaded from here -
Only downside is:
1. To enjoy the Virtual WiFi at home, you have to keep your laptop running all the time (I keep it ON for 24 * 7),
and
2. If you ever use VPN (to work from home for example), the VPN doesn't work if the Virtual Router is already running. You have to temporarily disable the Virtual Router to work with VPN.
If you can keep up with these two things, you will enjoy this solution very much.
kh...@gmail.com <kh...@gmail.com> #366
to comment 363, 364, try my guide in 349
What I found out is that there appears to be a bug in jellybean 4.2, ,because i downloaded an app called wifi manager:
https://play.google.com/store/apps/details?id=org.kman.WifiManager
this is a fix that i have found working with my dlink router.
What I found out is that there appears to be a bug in jellybean 4.2, ,because i downloaded an app called wifi manager:
this is a fix that i have found working with my dlink router.
na...@gmail.com <na...@gmail.com> #367
Having issues with N4. I have N7, IPAD, and about 12 other devices connected with out problem. Only N4 is having issues. For the record, I am running ASUS N13U with DD-WRT firmware. None of the setting changes helped me. My 3g and HSPA+ works flawlessly but it really sucks for not able to connect to my internal network to stream, Control other devices etc..
na...@gmail.com <na...@gmail.com> #368
[Comment deleted]
st...@gmail.com <st...@gmail.com> #369
I'm having the same issue with my brand new Nexus 4 that arrived yesterday. Wifi worked for most of the day and then in the evening stopped, but remained connected with an excellent signal. I have rebooted the router too many times today, changed nearly every wifi setting on the Nexus and still not working bar a few minutes when it connected earlier today. The wifi bars stay grey, when it was connected they turned blue.
After waiting 5 weeks for delivery, I'm not particularly impressed. All my other devices are working on the same router ie. laptop, iphone, ipad
Google please fix fast!
After waiting 5 weeks for delivery, I'm not particularly impressed. All my other devices are working on the same router ie. laptop, iphone, ipad
Google please fix fast!
te...@gmail.com <te...@gmail.com> #370
I CAN CONFIRM THIS FIXES THE ISSUE WHERE THE PHONE WON'T RESPOND ON WIFI WHEN SLEEPING.
http://forum.xda-developers.com/showthread.php?t=2072930
If you have a custom recovery, there are now ZIP files of the config file change needed to fix the issue.
GOOGLE -> PLEASE READ THIS LINKED THREAD!
If you have a custom recovery, there are now ZIP files of the config file change needed to fix the issue.
GOOGLE -> PLEASE READ THIS LINKED THREAD!
[Deleted User] <[Deleted User]> #371
[Comment deleted]
[Deleted User] <[Deleted User]> #372
I can confirm that the steps in the xda thread work on the Nexus 4.
It requires root, unsure if this was an oversight by Qualcomm or Google disabling multicast/broadcast with the latter stopping the phone from responding to arp requests.
It requires root, unsure if this was an oversight by Qualcomm or Google disabling multicast/broadcast with the latter stopping the phone from responding to arp requests.
jo...@gmail.com <jo...@gmail.com> #373
Hey, i use the Nexus 4 for 2 weeks, bought from google play, and having serious wifi dropouts with it, while other devices such iphone or galaxy doesnt have this issue,
i found this very irritetaing
when it occurs i usually have to turn off my device and turn it back(restart) and only then the problem is fixed, works in 80% of the cases.
it's so annoying, i know the phone cost relativly low to other devices, but why does it happen so frequently
i found this very irritetaing
when it occurs i usually have to turn off my device and turn it back(restart) and only then the problem is fixed, works in 80% of the cases.
it's so annoying, i know the phone cost relativly low to other devices, but why does it happen so frequently
ly...@gmail.com <ly...@gmail.com> #374
Can anyone please, please, please confirm this is being worked on by Google? So far I cannot see a confirmation that Google is addressing this or even aware of this.
ai...@gmail.com <ai...@gmail.com> #375
who knows
[Deleted User] <[Deleted User]> #376
I've returned two Nexus 4 phones to Google; my third phone arrives this afternoon. Each time you return a phone, google sends you an email with a UPS shipping label and an RMA form. They encourage you to reply to the message with any follow-on questions you might have. I have replied several times asking for confirmation of the bug, and for progress reports on fixing it. I even sent them a link to this forum in case they needed more info. They have not responded with any information about either this, or the possibly-related bluetooth bug.
I will keep RMA'ing defective Nexus 4 phones to google for as long as they keep sending them to me. But it would be nice to at least know if this is a hardware problem, or something that can be fixed with a firmware update, but I can't even get that much info from them.
I will keep RMA'ing defective Nexus 4 phones to google for as long as they keep sending them to me. But it would be nice to at least know if this is a hardware problem, or something that can be fixed with a firmware update, but I can't even get that much info from them.
pa...@gmail.com <pa...@gmail.com> #377
[Comment deleted]
pa...@gmail.com <pa...@gmail.com> #378
Same problem with my brand new Nexus 4 here,
router model is TP-Link TL-WR1043ND with latest firmware (sept.2012)
router model is TP-Link TL-WR1043ND with latest firmware (sept.2012)
sc...@gmail.com <sc...@gmail.com> #379
I have a Galaxy Nexus and am experiencing seemingly random Wifi disconnects. As others have noted, I am connected to the wireless network and the cell network, but the icons are grey, and I can't do anything Internet-based. I'm on Android 4.2.1, Kernel version 3.0.31-gd5a18e0, Build number JOP40D.
wh...@gmail.com <wh...@gmail.com> #380
Same issue most are having. My wireless would disconnect. Disappear reappear not able to reconnect. It usually happened while using large data or streaming. Tried a couple of the suggestions above. Did not help. My latest attempt is setting my router to only run 802.11g so far 30 minutes on the WiFi with no disconnect. It feels like Christmas again. Stay tuned.
[Deleted User] <[Deleted User]> #381
ke...@gmail.com <ke...@gmail.com> #382
with my nexus 4 no matter what I try...if I am connected to wifi the connection turns grey (disconnect from google servers?) then it completely disconnects, then it reconnects, if it doesn't then it says it's connected but will not receive any data...after turning wifi off and on again it works. also sometimes when the wifi fails like this...it cause all the other devices on the network to have their connection speeds seriously reduced...happens very constantly but ESPECIALLY when trying to download a large file on the device >10MB
ra...@gmail.com <ra...@gmail.com> #383
Nexus 4 random wifi disconnects (when screen is off) consistently occurring. Just as others have reported, gray icon is displayed as the device unsuccessfully attempts to connect (persistent gray icon). Three different routers (Asus, DLink, TPLink) - same behavior.
[Deleted User] <[Deleted User]> #384
This is no doubt due to packet loss when connected via wifi. I did a number of ping tests that show ~16% packet loss under a variety of conditions when my Nexus 4 is connected to my wifi.
wh...@gmail.com <wh...@gmail.com> #385
Well my attempt to fix didn't work. My nexus 4 and 10 disrupt my whole network. I watch netflix on roku and if I don't shut the power off on both nexus 10 and 4 then the roku will lose connection. Never had to put up with that y Motorola Xoom. Junk without reliable WiFi. Let's see that in all these reviews of these nexus bricks.
mj...@gmail.com <mj...@gmail.com> #386
My wireless on my Nexus 4 also loose connection all the time. The icon is gray and nothing works. I am on different wireless networks all the time, and what I noticed is that it seems to be a problem when you are roaming between two APs.
I have a Galaxy Nexus and has no issues with the wireless, and it is running the same android version 4.2.1.
It is very irritating, so hope Goolge and LG find a solution soon.
I have a Galaxy Nexus and has no issues with the wireless, and it is running the same android version 4.2.1.
It is very irritating, so hope Goolge and LG find a solution soon.
ch...@gmail.com <ch...@gmail.com> #387
Adding a static ARP entry (arp -s a.b.c.d ee:ff:gg:hh:ii:jj) to my router (as in comment 325) solved this issue for me after nothing else worked. To reiterate previous posts, if you do this make sure your phone's IP address doesn't change, either by setting a static IP on the phone or by using a static DHCP assignment on the router (in addition to the static ARP entry).
[Deleted User] <[Deleted User]> #388
386, This may fix the wifi sleeping problem at your home, but it does not fix the problem anywhere else you connect to wifi. It is at best a partial work-around.
st...@gmail.com <st...@gmail.com> #389
I just bought a nexus 7 32gb yesterday and have had the 'wifi not in range' issue when i'm sitting right next to my router and have no such issue with my macbook or iphone 4.
It seems I have solved the problem by changing my router to a static channel rather than letting it automatically pick the best channel available.
Hopefully this fix works for others.
It seems I have solved the problem by changing my router to a static channel rather than letting it automatically pick the best channel available.
Hopefully this fix works for others.
[Deleted User] <[Deleted User]> #390
[Comment deleted]
[Deleted User] <[Deleted User]> #391
And so it goes. I just sent the following message to Google's device support team. We'll see how they respond.
_____________________
Hi.
I received my second replacement Nexus 4 yesterday, and it has the same defective WiFi behavior as the previous two phones. I wrote up the findings here:
http://things-linux.blogspot.com/2013/01/do-not-write-on-board.html
I really would like to know if this is an issue that can be fixed by an upcoming firmware update, or conversely, is this an unfixable hardware problem that requires yet another RMA? If this is a known problem (inside Google, that is: believe me, out here we know about the problem) for which a fix is planned, could you please let me know when I can expect a firmware update?
Likewise, if this is a known unfixable hardware problem, can you please let me know when I can receive a non-defective Nexus 4 in exchange for this one?
Thanks,
--Doug
_____________________
Hi.
I received my second replacement Nexus 4 yesterday, and it has the same defective WiFi behavior as the previous two phones. I wrote up the findings here:
I really would like to know if this is an issue that can be fixed by an upcoming firmware update, or conversely, is this an unfixable hardware problem that requires yet another RMA? If this is a known problem (inside Google, that is: believe me, out here we know about the problem) for which a fix is planned, could you please let me know when I can expect a firmware update?
Likewise, if this is a known unfixable hardware problem, can you please let me know when I can receive a non-defective Nexus 4 in exchange for this one?
Thanks,
--Doug
ch...@gmail.com <ch...@gmail.com> #392
387/390, I wholeheartedly agree that it is a workaround and not acceptable as the final solution. Hopefully us frustrated customers attacking this from different angles will eventually lead to a positive outcome. One angle being to post observations and workarounds that might help lead Google to the root of the problem and thus a solution, and another angle being to harass them enough that they respond with a fix or at least an announcement.
[Deleted User] <[Deleted User]> #393
Agree, 391. As a side note, as far as I can tell it is not possible to set up a static arp table entry for a client with my router: D-link DL-4100.
ch...@gmail.com <ch...@gmail.com> #394
Yes my limited searching also seems to indicate you cannot set up static arp in the interface or even by running a shell command. That router might not have a well-known OS such as Linux under its covers.
rt...@gmail.com <rt...@gmail.com> #395
I thought a static ARP entry had fixed it on my router, but unfortunately it hasn't. Still stalls trying to download any files from the play store.
ly...@gmail.com <ly...@gmail.com> #396
I contacted LG, the manufacturer of the N4, to let them know of this issue. I stressed that this is a Google issue but LG's reputation is being dragged down with Google's. I also provided a link to this page to LG. Hopefully LG will have more success notifying Google about the problem. Fingers crossed.
[Deleted User] <[Deleted User]> #397
Good job, 395!
ha...@gmail.com <ha...@gmail.com> #398
[Comment deleted]
ha...@gmail.com <ha...@gmail.com> #399
This probably was a personal solution for the issue, but I fixed it (Nexus7) by installing the WiFi Fixer app https://play.google.com/store/apps/details?id=org.wahtod.wififixer
Hope this works for you too.
Hope this works for you too.
sr...@gmail.com <sr...@gmail.com> #400
I am experiencing the exact same issue as the original post with my new 32GB Nexus 10. Was contemplating returning it for a replacement, but after finding this thread, it appears that this is an issue with all Nexus devices. Hopefully Google will take note of this thread and issue a statement followed shortly with a fix. I love my tablet, but having the WiFi drop its connection while in deep sleep is a real pain in the butt!
[Deleted User] <[Deleted User]> #401
I called Google device support today on this issue, and told them that my third Nexus 4 phone had the same defective wifi behavior as the previous two. Then I asked to escalate the issue so that I could talk to a level 2 support rep.
The rep was quite helpful and put me on hold to talk to some of the software developers. She said that the developers told her that this "deep sleep" turning wifi off behavior was actually a feature. I told her that it really acted a whole lot more like a bug, in that it breaks the Advanced WiFi Setting for keeping WiFi on "Always" and asked her to feed that back to the developers. I also referred her to this forum.
So, those of you experiencing the same problems should call Google support and provide feedback to them. The number is 1-855-836-3987.
The rep was quite helpful and put me on hold to talk to some of the software developers. She said that the developers told her that this "deep sleep" turning wifi off behavior was actually a feature. I told her that it really acted a whole lot more like a bug, in that it breaks the Advanced WiFi Setting for keeping WiFi on "Always" and asked her to feed that back to the developers. I also referred her to this forum.
So, those of you experiencing the same problems should call Google support and provide feedback to them. The number is 1-855-836-3987.
wh...@gmail.com <wh...@gmail.com> #402
Mine is not just an issue of deep sleep. My nexus 4 and ten will randomly lose WiFi and disable WiFi for my roku and Xoom. I have to power both my nexus off at the home to get uninterupted WiFi. It sucks because the nexus 10 was a gift for my girl. She likes her stupid kindle fire a whole lot better because the WiFi works. I don't blame her. No WiFi means these are bricks.
sk...@gmail.com <sk...@gmail.com> #403
I am having this wifi connection problem. I just received the phone yesterday and it worked fine until just now. The wifi just greyed out on me. Regardless of what I do.
ka...@gmail.com <ka...@gmail.com> #404
I also had internet issues and returned my first nexus on my second one I haven't loaded any apps except avg free virus scanner and internet issues completely gone don't intend to load any more until Google inform us that the issues have been rectified which really isn't the answer but my internet access is more important.
hm...@gmail.com <hm...@gmail.com> #405
Comment 398: This WORKED for me!!! Halleujah!!!
[Deleted User] <[Deleted User]> #406
Summary of my conversation with a level 2 Google device support rep yesterday regarding the WiFi sleeping behavior:
http://things-linux.blogspot.com/2013/01/its-feature.html
ai...@gmail.com <ai...@gmail.com> #407
I find it quite amazing that they would call deep sleep wifi off a feature. not only does it brick the device but causes insane amount of google services / sync wake locks , thus destroying battery life. Thats one heck of a feature.
ly...@gmail.com <ly...@gmail.com> #408
Mine is not a "deep sleep" problem. If I go into network settings on my N4, I can watch it disconnect from my wireless network, authenticate, and reconnect every few minutes. This is definitely a bug and not a feature.
jo...@gmail.com <jo...@gmail.com> #409
Nexus 7 owner here, experiencing the gray signal bars bug on occasion. I've pored through this thread and tried pretty much every single fix I've seen. I've submitted a bug report as per comment 215.
So, unless three different manufacturers - LG, Samsung, and Asus - conformed, across three different form factors, to the same faulty hardware convention, this is absolutely a software problem. The only thing in common between the N4, N7, N10, and apparently also the GNex, is Android 4.2.1. As such, there's no reason to RMA the newer devices. Just keep making noise until Google fixes it.
So, unless three different manufacturers - LG, Samsung, and Asus - conformed, across three different form factors, to the same faulty hardware convention, this is absolutely a software problem. The only thing in common between the N4, N7, N10, and apparently also the GNex, is Android 4.2.1. As such, there's no reason to RMA the newer devices. Just keep making noise until Google fixes it.
ad...@gmail.com <ad...@gmail.com> #410
[Comment deleted]
ad...@gmail.com <ad...@gmail.com> #411
Nexus 7. Just had wifi going in and out (going grey). Constantly reloading pages. Finally followed above suggestion of re-booting router (Netgear 600 dual band). Issue resolved.
st...@gmail.com <st...@gmail.com> #412
Same issue here on both ASUS tablet running 4.1.1 and Nexus 4 running 4.2.1. Only fix for this problem is restarting my phone/tablet. Comment 398 fix didn't work for me :( . I'm 99.9% sure it's jelly bean issue.
br...@gmail.com <br...@gmail.com> #413
Have a nexus 10. Trying to watch a movie no more than a few feet from my router, still has horribly slow connection and buffers about every 10 minutes. Using Bluetooth also but dont think its related. My iPhone works fine over my wi-fi! This is quite concerning!!
to...@gmail.com <to...@gmail.com> #414
Same problem with a new Nexus 7 and a TP-link router. Wi-Fi works for a minute or two, and then drops out for 20-30 seconds. A couple of days ago I noticed that if I turn bluetooth off, the Wi-Fi stays connected 100%.
es...@gmail.com <es...@gmail.com> #415
Terrible with WIFI.... Nexus 7...
Get it sorted ass munchers...
Get it sorted ass munchers...
ch...@gmail.com <ch...@gmail.com> #416
After building a new Sophos UTM gateway for home this weekend, my wifi bars turned gray permanently on both my Nexus 4 and Nexus 7. This seemes like a different issue than the Nexus 4 wifi sleep issue, but it is a problem some people may be having. Most home routers block the bad guys trying to get in, but typically allow traffic initiated ON your network to establish a connection to anything anywhere on any port. However upon watching the live logs, I saw that my new gateway was blocking my Nexus 4 and 7 (Nexii?) when trying to connect to ports 1227 and 5228 on some google servers. Adding a firewall rule to allow these 2 ports turned the icon blue and made notifications work again. In summary, if your problem is that your wifi icon NEVER turns blue, open or ask your network admin to open TCP 1227 and TCP 5228 for OUTbound connections. (Note: this is not the port-forwarding feature common in routers, which is for INbound connections)
wi...@gmail.com <wi...@gmail.com> #417
Nexus 7 Android 4.2.1 drops WiFi connection completely. Frequently, every few minutes usually when new web pages are loading in Chrome browser. Streaming - happens but very rarely. Open WiFi in settings then connection reestablishes.
Seriously impairs usefulness of the device. Suggest not buying Nexus 7 until this is resolved.
Seriously impairs usefulness of the device. Suggest not buying Nexus 7 until this is resolved.
en...@google.com <en...@google.com>
ai...@gmail.com <ai...@gmail.com> #419
^^ that's promising
ai...@gmail.com <ai...@gmail.com> #420
If you need any detail/assistance feel free to email me.
vl...@didenko.com <vl...@didenko.com> #421
After having all the issues mentioned in my comment #158 http://code.google.com/p/android/issues/detail?id=40065#c158 , Another phone Google Nexus with 4.2.1 which cam on my network showed exactly the same issues. After some poking around I have enabled 2.4 band on my access points. Bang! It works, no drops anymore on either of the two 4.2.1 devices. I can not keep it on 2.4 (other interference), but it looks like my version of this issue is frequency-specific.
ra...@gmail.com <ra...@gmail.com> #422
Wifi constantly connects and reconnects (even when its not on sleep mode).
This is my 4th replacement Nexus 4 (the earlier replacements were for different issues).
It looks like its a firmware fix and not a hardware problem, so I am intended to not return this. Anyone feel otherwise?
I also noticed recently that turning off bluetooth, stopped the constant wifi reconnects. Not sure if it helps some, that worth a try.
My bluetooth is also horrible because it breaks horribly with any of my BT headset devices, so no use with BT anyway.
Hopefully this gets fixed soon and its all related.
This is my 4th replacement Nexus 4 (the earlier replacements were for different issues).
It looks like its a firmware fix and not a hardware problem, so I am intended to not return this. Anyone feel otherwise?
I also noticed recently that turning off bluetooth, stopped the constant wifi reconnects. Not sure if it helps some, that worth a try.
My bluetooth is also horrible because it breaks horribly with any of my BT headset devices, so no use with BT anyway.
Hopefully this gets fixed soon and its all related.
dm...@gmail.com <dm...@gmail.com> #423
I'm experiencing these issues on the VZW Galaxy Nexus. This is clearly a 4.2.1 problem. Google will need to address the wifi issues; hardware is not the problem.
st...@gmail.com <st...@gmail.com> #424
Day 1:
I'm having the same issue with my brand new Nexus 4 that arrived last week. Wifi worked for most of the first day and then in the evening stopped, but remained connected with an excellent signal (showing grey bars). I have rebooted my TP-Link TL-WA801N router (running latest official firmware) too many times, changed nearly every wifi setting on the Nexus 4 and it's still not working bar a few minutes every now and then. The wifi bars stay grey, when it does connect they turned blue.
After waiting 5 weeks for delivery, I'm not particularly impressed. All my other devices are working on the same router ie. laptop, iphone, ipad
I have taken things one step further and tried installing Wifi Manager, Wifi Fixer, Network Analysing apps - all of them see the strong signal (100%) but still doesn't help the N4 to actually hold a connecting to wifi.
I notice than when wifi does briefly connect, my phone signal drops at the same time and when the wifi drops out after a few seconds, the phone signal comes back?!?
BT has always been switched off.
Google please fix fast!
Day 4:
I'm now exhausted with trying to get a stable (or for that matter any) wifi connection to last over a minute on my Nexus 4.
I've tried numerous apps including wifi finder and wifi manager which claim to fix the Nexus wifi sleep connectivity issue but they are not proving fruitful.
I've changed my security on my router from WPA2 to WEP to Open.
I've changed router wifi channels from Auto to static, 20MHz to 40MHz to Auto MHz, I've assigned static IP to N4 then DHCP,
I've rebooted my router too many times to count since Monday 31st Dec (arrival of my N4).
I've rebooted my N4 too many times that I'm over the Google start-up logo!
I've changed all the settings available in the Settings-Wifi options to every combination possible ('Avoid Poor Connections', 'Wifi Frequency Band', 'Wifi Optimisation','Keep wifi on during sleep'), it normally results in a brief connection doing this but again unreliable ie. enough time to download emails from the server but not enough connection time to read let alone reply to them.
Day 6:
I even popped down to McDonalds yesterday to try on their network and although it connected and worked, it didn't last long enough to send an email.
The Nexus 4 has serious issues and I've decided to give it until Day 10 and then exercise the money back return (16 days period I believe).
I'm even resorted back to my iPad to type out this reply as my N4 phone is useless in this day and age.....who would have thought that our lives rely on wifi so much?!?
I love the design and speed of the N4 but if usability is no good then the phone isn't!
I'm on 4.2.1 and wondered whether I should have stayed on 4.2.0 (out of the box) as it worked initially.
I'm having the same issue with my brand new Nexus 4 that arrived last week. Wifi worked for most of the first day and then in the evening stopped, but remained connected with an excellent signal (showing grey bars). I have rebooted my TP-Link TL-WA801N router (running latest official firmware) too many times, changed nearly every wifi setting on the Nexus 4 and it's still not working bar a few minutes every now and then. The wifi bars stay grey, when it does connect they turned blue.
After waiting 5 weeks for delivery, I'm not particularly impressed. All my other devices are working on the same router ie. laptop, iphone, ipad
I have taken things one step further and tried installing Wifi Manager, Wifi Fixer, Network Analysing apps - all of them see the strong signal (100%) but still doesn't help the N4 to actually hold a connecting to wifi.
I notice than when wifi does briefly connect, my phone signal drops at the same time and when the wifi drops out after a few seconds, the phone signal comes back?!?
BT has always been switched off.
Google please fix fast!
Day 4:
I'm now exhausted with trying to get a stable (or for that matter any) wifi connection to last over a minute on my Nexus 4.
I've tried numerous apps including wifi finder and wifi manager which claim to fix the Nexus wifi sleep connectivity issue but they are not proving fruitful.
I've changed my security on my router from WPA2 to WEP to Open.
I've changed router wifi channels from Auto to static, 20MHz to 40MHz to Auto MHz, I've assigned static IP to N4 then DHCP,
I've rebooted my router too many times to count since Monday 31st Dec (arrival of my N4).
I've rebooted my N4 too many times that I'm over the Google start-up logo!
I've changed all the settings available in the Settings-Wifi options to every combination possible ('Avoid Poor Connections', 'Wifi Frequency Band', 'Wifi Optimisation','Keep wifi on during sleep'), it normally results in a brief connection doing this but again unreliable ie. enough time to download emails from the server but not enough connection time to read let alone reply to them.
Day 6:
I even popped down to McDonalds yesterday to try on their network and although it connected and worked, it didn't last long enough to send an email.
The Nexus 4 has serious issues and I've decided to give it until Day 10 and then exercise the money back return (16 days period I believe).
I'm even resorted back to my iPad to type out this reply as my N4 phone is useless in this day and age.....who would have thought that our lives rely on wifi so much?!?
I love the design and speed of the N4 but if usability is no good then the phone isn't!
I'm on 4.2.1 and wondered whether I should have stayed on 4.2.0 (out of the box) as it worked initially.
[Deleted User] <[Deleted User]> #425
I've had my share of complaints about the Nexus 4: the WiFi problems, and broken bluetooth. However, a few positives: http://things-linux.blogspot.com/2013/01/the-good.html
kn...@gmail.com <kn...@gmail.com> #426
On my side, switching my router (Speedport W921V / OEM Arcadyan) from 802.11b/g/n to 802.11b/g only) seems to help, too.
Might be a bug with either n standard or 40Mhz bandwidth channels - I'll test 802.11b/g/n with 20Mhz channels later this week.
Might be a bug with either n standard or 40Mhz bandwidth channels - I'll test 802.11b/g/n with 20Mhz channels later this week.
cr...@gmail.com <cr...@gmail.com> #427
[Comment deleted]
kn...@gmail.com <kn...@gmail.com> #428
Ok, after some time issue on nexus 4 reappeared, but Nexus 7 is still working fine. So it's not caused by 802.11n
me...@gmail.com <me...@gmail.com> #429
well Im returning my phone, Im not going to try to fix something on my phone that should not have to have happen in the first place.
Get your act together Google, you've had a month (if not more)and still no fix? No thanks.
Get your act together Google, you've had a month (if not more)and still no fix? No thanks.
mj...@gmail.com <mj...@gmail.com> #430
My Nexus 4 keeps turning off the mobile data connection. Very annoying! I will be listening to streaming music and after a song finishes, no song will download. And it is because I have lost my data connection. Its not because I am in a "bad spot", its because my mobile connection is turned off somehow. This keeps happening all day every day. I don't understand how. Is there a fix for this? And yes, my WiFi goes out all the time too, this also happens on my WiFi connection on my Nexus 10. Please tell me there is something I can do to resolve this BIG issue.
tr...@eris23.com <tr...@eris23.com> #431
Nexus 4, Android 4.2.1
5GHz: transfer rates of 2kb/sec and constand drops.
2.3GHz: no problems at all
5GHz: transfer rates of 2kb/sec and constand drops.
2.3GHz: no problems at all
ta...@gmail.com <ta...@gmail.com> #432
Nexus 7.
My internet connection will just randomly stop working. Web pages and apps will just spin and not load. If I turn off then on wifi on my Nexus 7 it will temporarily fix itself, then do it all over again. It is incredibly infuriating!
My internet connection will just randomly stop working. Web pages and apps will just spin and not load. If I turn off then on wifi on my Nexus 7 it will temporarily fix itself, then do it all over again. It is incredibly infuriating!
ki...@gmail.com <ki...@gmail.com> #433
Nexus 4 4.2.1
WiFi issue since early Dec. I've tried most suggestions on here and none work for me.
What DOES work (I have no idea why) is when I pair phone to a bluetooth receiver. I can stream music for hours and hours without 1 second of dropped music. It works everytime for as long as I want. As soon as I unpair audio I go back to choppy dropped wifi. I feel like I'm on a 9600 baud modem again.
WiFi issue since early Dec. I've tried most suggestions on here and none work for me.
What DOES work (I have no idea why) is when I pair phone to a bluetooth receiver. I can stream music for hours and hours without 1 second of dropped music. It works everytime for as long as I want. As soon as I unpair audio I go back to choppy dropped wifi. I feel like I'm on a 9600 baud modem again.
jo...@gmail.com <jo...@gmail.com> #434
Same issue on Nexus 4.
When leaving my house, sometimes the WiFi icon will stay on (but turn grey) forever.
The phone has no data connectivity at all as it doesn't try using HSPA.
Recovery can be done by: Reboot, Airplane mode On/Off, Wifi Off.
Conversely, when at home the same thing will happen ... only now I'm actually in range of the wifi network.
Recovery can be done by: Reboot, Airplane mode On/Off, Wifi Off/On.
When leaving my house, sometimes the WiFi icon will stay on (but turn grey) forever.
The phone has no data connectivity at all as it doesn't try using HSPA.
Recovery can be done by: Reboot, Airplane mode On/Off, Wifi Off.
Conversely, when at home the same thing will happen ... only now I'm actually in range of the wifi network.
Recovery can be done by: Reboot, Airplane mode On/Off, Wifi Off/On.
kn...@gmail.com <kn...@gmail.com> #435
Interesting:
On my Nexus 7, disabling 300mbit mode (setting 20Mhz channel bandwidth) seems to help against losing connection permanently. Even when arp cache on the router timed out and connection is broken, it returns a couple of minutes later.
With 40Mhz bandwidth, I have a huge battery drain because the connection will never return and Google Services keep the device awake.
It does not seem to fix temporary notification delays, though.
What I have done the last two days:
- installed a brand new router, used wifi with default settings (the old router did not show any battery drain issues)
- at work I started a remote app update via market (N7 was at home)
- at home (couple of hours later) I noticed that the app was not updated, shortly after switching on the display, update started automatically
- I also noticed massive battery drain on my N7 (about 4x) caused by Google Services keeping the device awake
- I then disabled 802.11n (which also disables 40Mhz bandwidth) - battery drain went back to normal
- On the next day, I have reset my router to factory defaults - back to default wifi settings (802.11b/g/n) - battery drain increased to 4x again
- A couple of hours later I disabled the 40Mhz bandwidth - batter drain back to normal
I'm not 100% sure if this is really the cause for the permanent loss as I restarted the router and the devices several times, but it really seems to depend on the 20/40MHz setting.
On my Nexus 7, disabling 300mbit mode (setting 20Mhz channel bandwidth) seems to help against losing connection permanently. Even when arp cache on the router timed out and connection is broken, it returns a couple of minutes later.
With 40Mhz bandwidth, I have a huge battery drain because the connection will never return and Google Services keep the device awake.
It does not seem to fix temporary notification delays, though.
What I have done the last two days:
- installed a brand new router, used wifi with default settings (the old router did not show any battery drain issues)
- at work I started a remote app update via market (N7 was at home)
- at home (couple of hours later) I noticed that the app was not updated, shortly after switching on the display, update started automatically
- I also noticed massive battery drain on my N7 (about 4x) caused by Google Services keeping the device awake
- I then disabled 802.11n (which also disables 40Mhz bandwidth) - battery drain went back to normal
- On the next day, I have reset my router to factory defaults - back to default wifi settings (802.11b/g/n) - battery drain increased to 4x again
- A couple of hours later I disabled the 40Mhz bandwidth - batter drain back to normal
I'm not 100% sure if this is really the cause for the permanent loss as I restarted the router and the devices several times, but it really seems to depend on the 20/40MHz setting.
sh...@gmail.com <sh...@gmail.com> #436
I have the same issue on my Nexus 4 as well. The WiFi and 3G symbols gray out randomly even when other devices stay connected. After going to sleep WiFi is unable to connect to the network and will show it as not available - but shutting WiFi off and then back on results in the Nexus 4 immediatly connecting to the system.
kn...@gmail.com <kn...@gmail.com> #437
Commenting on my own comment #435 :
I was wrong - the battery drain reappeared some time after switching my router to 20Mhz bandwidth.
What definitely works is disabling 802.11n on my router - with this setting it was stable for many hours - no battery dran, no google services keeping the device awake, no grey bars after standby.
I have now found a second solution: Disabling the wifi optimization option also resolves the battery drain and grey bars.
So it is definitely the optimization which does not work well with my 802.11n Wifi.
Strangely this only applies for Nexus 7 - I do not have this issue with my Nexus 4 (no permanent connection loss, only delayed notifications when the arp cache of my router timed out, but the arp entry reappears when gtalk sends its keepalive packet.
I was wrong - the battery drain reappeared some time after switching my router to 20Mhz bandwidth.
What definitely works is disabling 802.11n on my router - with this setting it was stable for many hours - no battery dran, no google services keeping the device awake, no grey bars after standby.
I have now found a second solution: Disabling the wifi optimization option also resolves the battery drain and grey bars.
So it is definitely the optimization which does not work well with my 802.11n Wifi.
Strangely this only applies for Nexus 7 - I do not have this issue with my Nexus 4 (no permanent connection loss, only delayed notifications when the arp cache of my router timed out, but the arp entry reappears when gtalk sends its keepalive packet.
sr...@gmail.com <sr...@gmail.com> #438
So... Is Google ever going to get around to fixing this? Or are we just supposed to accept it as a "feature". If it is the latter, then I'm never buying a Nexus device ever again. This is a GLARING issue for many, many of us that heavily rely on WiFi usage. This thread was started on November 20th. Today is January 9th. This is getting ridiculous. At least issue a statement, Google, or better yet a fix! We have been exceptionally patient in waiting for this to be remedied but are growing increasingly frustrated at the lack of an official solution.
mh...@gmail.com <mh...@gmail.com> #439
My nexus 4 didn't automatically switch my WiFi connection when I travel from home to work. Can't called this as smart phone.
lu...@gmail.com <lu...@gmail.com> #440
I also have this issue on my Nexus 4. After some time connected, the icons go grey, the connection doesn't work: play store, chrome, chat, nothing. But the phone says it's still connected. The phone reports the Link Speed as 0Mbps.
Disabling wifi optimization does NOT fix it for me.
Are we ever gonna have a fix or this or should we just live with half-functional devices?
Such a shame...
Disabling wifi optimization does NOT fix it for me.
Are we ever gonna have a fix or this or should we just live with half-functional devices?
Such a shame...
am...@gmail.com <am...@gmail.com> #441
on my nexus 4
1. First day sim did not work only worked by power recylce
2. pin code got disabled automatically after couple of days of use
3. Battery got drained by noon I had only google maps app running in back ground.
3. wifi stopped working several times now, it shows all the wifi from previous wifi location. Only works again by turning wifi off/on.
Loosing my euphoria for nexus.
1. First day sim did not work only worked by power recylce
2. pin code got disabled automatically after couple of days of use
3. Battery got drained by noon I had only google maps app running in back ground.
3. wifi stopped working several times now, it shows all the wifi from previous wifi location. Only works again by turning wifi off/on.
Loosing my euphoria for nexus.
di...@gmail.com <di...@gmail.com> #442
I have a new Nexus 7 32gb wifi and same issues, wifi drop outs..and its not dlink or tp as i have BT home hub 3. we have 2 androids 1 laptop and a kindle fire hd all work fine yet the nexus running latest firmware drops out.
got wifi fixer and its working...good idea setting router to a set wireless channel though. Major Major bug though in latest jellybean!!
got wifi fixer and its working...good idea setting router to a set wireless channel though. Major Major bug though in latest jellybean!!
kr...@gmail.com <kr...@gmail.com> #443
I'm also having this issues. Connection drops after only a few minutes. Listening to music on Google Music suddenly stops and keeps buffering. Youtube videos and web browsing do the same. I really can't believe this is happening. I have two laptops, 3 tablets (ipad 2, Nook tablet, nexus 7), two android phones (HTC Glacier and HTC Sensation), Vita, 3DS XL, 360, and a PS3 and none of them have ever had an issues connecting to my Clear Hotspot.
kr...@gmail.com <kr...@gmail.com> #444
I'm also having this issues. Connection drops after only a few minutes. Listening to music on Google Music suddenly stops and keeps buffering. Youtube videos and web browsing do the same. I really can't believe this is happening. I have two laptops, 3 tablets (ipad 2, Nook tablet, nexus 7), two android phones (HTC Glacier and HTC Sensation), Vita, 3DS XL, 360, and a PS3 and none of them have ever had an issues connecting to my Clear Hotspot.
ra...@gmail.com <ra...@gmail.com> #445
Following up on #422, I can confirm that turning off the bluetooth on the phone, fixes the wifi connection issues. Wifi does not keep trying to connect very often and the connection is pretty stable.
Once Bluetooth is turned on, wifi keeps reconnecting. Also, when I attend a call over bluetooth with wifi on, the breaks in voice is intolerable.
I again hope that this is fixable via firmware update and not hardware related.
Once Bluetooth is turned on, wifi keeps reconnecting. Also, when I attend a call over bluetooth with wifi on, the breaks in voice is intolerable.
I again hope that this is fixable via firmware update and not hardware related.
ri...@gmail.com <ri...@gmail.com> #446
Tried everything. Only way I could connect was to use the wifi direct through my Nexus 7, which linked up to my router ok.
I have been using the D-Link 2780 through TalkTalk and I couldn’t even get my Nexus 4 to to a speed test as it just kept saying ‘trying to connect’.
Luckily someone has given me a Belkin N150 Router and my Nexus 4 is now working great. This shows that it is not compatible with some routers, especially the D-Link 2780.
I have been using the D-Link 2780 through TalkTalk and I couldn’t even get my Nexus 4 to to a speed test as it just kept saying ‘trying to connect’.
Luckily someone has given me a Belkin N150 Router and my Nexus 4 is now working great. This shows that it is not compatible with some routers, especially the D-Link 2780.
me...@deepak-sharma.in <me...@deepak-sharma.in> #447
My brand new nexus 7 drops the wi-fi connection intermittently. I cant believe i waited a full month for this.
na...@gmail.com <na...@gmail.com> #448
To comment #446 above, please read my comments #363 & #364.
I have also noticed and confirmed that somehow Nexus 4 + D-Link 2780 Router combination does not work.
Luckily I had my older Plusnet router, I kicked out the D-Link 2780 router and connected the older Plusnet router, and things started working fine for me. After replacement of router I noticed a slight reduction in the overall speed (approx 1 Mbps), but I guess my decision was a worth try because now I can at least connect to my home wi-fi and enjoy internet without interruption.
SHAME ON GOOGLE, this issue status is still 'New' after two months and no official acknowledgement of this issue.
For those who are still experiencing this issue (and are using D-Link 2780 Router at home/office), try to replace the Router, that is THE ONLY temporary solution at the moment.
I have also noticed and confirmed that somehow Nexus 4 + D-Link 2780 Router combination does not work.
Luckily I had my older Plusnet router, I kicked out the D-Link 2780 router and connected the older Plusnet router, and things started working fine for me. After replacement of router I noticed a slight reduction in the overall speed (approx 1 Mbps), but I guess my decision was a worth try because now I can at least connect to my home wi-fi and enjoy internet without interruption.
SHAME ON GOOGLE, this issue status is still 'New' after two months and no official acknowledgement of this issue.
For those who are still experiencing this issue (and are using D-Link 2780 Router at home/office), try to replace the Router, that is THE ONLY temporary solution at the moment.
na...@gmail.com <na...@gmail.com> #449
Update to my own comments earlier #448,
I have contacted LG directly about this problem, to my surprise they told me that there is NOT a single known issue with the Nexus 4, to which I literally started laughing and shared few links of Nexus 4 issues with them,
However after my repeatedly convincing LG that there might be some Wi-Fi driver issues with Nexus 4, LG was so reluctant to acknowledge any fact and simply told me to refer to my Internet provider for this issue.(Obviously I did that prior to contact to LG and they simple rejected any problem with Router since all my other Wi-Fi devices are working well with the same router). I can understand the trapped and frustrated situation of many people here.
The Nexus 4 manufacturer LG definitely not accepting this as an issue and it is such a shame to see that.
I would like to make an appeal to all the people who are experiencing this issue, can you please all contact LG/GOOGLE and LET THEM KNOW about the problem, The more number of people will contact them (over phone/live chat etc), the better they will know and understand that there is DEFINITELY a problem somewhere.
Personally I have resolved this problem by switching to my old router, but I think there might be large number of users where this option will not be a choice.
I have contacted LG directly about this problem, to my surprise they told me that there is NOT a single known issue with the Nexus 4, to which I literally started laughing and shared few links of Nexus 4 issues with them,
However after my repeatedly convincing LG that there might be some Wi-Fi driver issues with Nexus 4, LG was so reluctant to acknowledge any fact and simply told me to refer to my Internet provider for this issue.(Obviously I did that prior to contact to LG and they simple rejected any problem with Router since all my other Wi-Fi devices are working well with the same router). I can understand the trapped and frustrated situation of many people here.
The Nexus 4 manufacturer LG definitely not accepting this as an issue and it is such a shame to see that.
I would like to make an appeal to all the people who are experiencing this issue, can you please all contact LG/GOOGLE and LET THEM KNOW about the problem, The more number of people will contact them (over phone/live chat etc), the better they will know and understand that there is DEFINITELY a problem somewhere.
Personally I have resolved this problem by switching to my old router, but I think there might be large number of users where this option will not be a choice.
ke...@gmail.com <ke...@gmail.com> #450
like a few of the above comments i to have resolved this issue by changing my router,after getting annoyed waiting for a fix for the wifi problems i phoned talk talk and asked them to send me a new router (HUAWEI HG523a)2 days later new router has arrived and now my nexus 4 wifi problems are thing of the past.
[Deleted User] <[Deleted User]> #451
449: It really isn't LG's responsibility to fix a phone which has problems that in all likelihood are caused by running bad driver code from Google.
Google has been remarkably slack, on the other hand, in responding to the WiFi issues reported here, and to other issues like the known bluetooth bug where BT kills WiFi on the Nexus 4.
I RMA'd two phones before getting Google to finally admit that the WiFi greying out and losing connection even with the Advanced WiFi setting for leaving WiFi on is set to "Always" was a software "Feature".
So, last night I collected up a handful of representative WiFi bug report complaints from this list and sent them on to Google Device support. Here was their response:
"Hi again Doug,
Thanks for staying in touch with Google.
I really appreciate the additional info and suggestions. I'll be sure to get all of this feedback sent up to our development team. I hope to see that all these little kinks get ironed out, and we get these devices working perfectly.
Thanks for your interest in the Nexus 4.
If there's anything else I can help you out with, let me know. Have a great day!"
[Deleted User] <[Deleted User]> #452
In a perverse sort of way, there is some sense of satisfaction to be derived from pestering a behemoth for having produced faulty product.
http://things-linux.blogspot.com/2013/01/have-nice-day.html
da...@gmail.com <da...@gmail.com> #453
I just bought my Nexus 10 device, and the only issue i have is the same as you, wifi drops connection every few minutes, i think this is a software issue, so google can fix this, don't know when but google needs to do something. Maybe release a OTA update to fix only this issue.
dh...@gmail.com <dh...@gmail.com> #454
Submitted bug report as stated in #261. Hope this gets sorted as am close to sending it back and getting another device.
ti...@gmail.com <ti...@gmail.com> #455
at a large university. as a result I cannot just change the router. the date and time are fine, and putting it in airplane mode/turning wifi off does not restore my connection at all. any thoughts?
je...@ivany.org <je...@ivany.org> #456
This may have something to do with DHCP leases.
Same issue for me - Nexus 4 worked fine at home for 18+ hours after unboxing, went to work and it worked fine there also (on a typically very flaky wifi network at that), came home and it never reconnected to home wireless. Tried a bunch of toggling of Wifi, etc as suggested in other posts but nothing worked. Then I tried setting the IP manually (to the same as what my DHCP server was giving) and bam, connection.
Reset the DHCP server to clear out all of the leases, set Nexus 4 to forget the home wifi and then re-added it with (default) DHCP and it connected instantly.
Same issue for me - Nexus 4 worked fine at home for 18+ hours after unboxing, went to work and it worked fine there also (on a typically very flaky wifi network at that), came home and it never reconnected to home wireless. Tried a bunch of toggling of Wifi, etc as suggested in other posts but nothing worked. Then I tried setting the IP manually (to the same as what my DHCP server was giving) and bam, connection.
Reset the DHCP server to clear out all of the leases, set Nexus 4 to forget the home wifi and then re-added it with (default) DHCP and it connected instantly.
[Deleted User] <[Deleted User]> #457
What an absolute disgrace!!!! Anyone starting a class action lawsuit that I can join!
ti...@gmail.com <ti...@gmail.com> #458
I have a Nexus 7, so I can't clear out all of the leases, or at least I haven't found where to do that yet...
zi...@gmail.com <zi...@gmail.com> #459
I'm having the exact same issue with both my nexus 4 and nexus 7. Each device are rooted with the bootloader unlocked, running 4.2.1. I have tried several apps that are suppose to keep the wifi 'alive' while my device is in sleep mode. No luck. I have even tried a different kernel (the faux kernel http://forum.xda-developers.com/showthread.php?t=2008222 ) but I'm still having this issue. This is very annoying because I have an ssh server on my phone and I would like to access my phone while it is idle... I waited a month for a phone which I recently discovered doesn't support OTG... has poor battery life and now this issue.. lame!
zi...@gmail.com <zi...@gmail.com> #460
This has resolved my issue partly. I can ping my phone indefinitely with no problems while it is idle. However, connecting to my ssh server on my nexus 4 while it is idle is flaky at best. I can connect to my ssh server but there are huge delays. (Also I must note that while the phone is idle and with the mentioned xda hack, ICMP response times are 100 to 300 ms on a good wifi connection).
jg...@gmail.com <jg...@gmail.com> #461
Shocking that this problem has been going on for so long, and that #346 describes the exact cause and yet still google have not even acknowledged the problem let alone given an ETA for a fix.
[Deleted User] <[Deleted User]> #462
[Comment deleted]
[Deleted User] <[Deleted User]> #463
Google is aware that people think there is a problem. Whether or not they believe there is a problem, or instead think the "deep sleep" WiFi behavior is a "feature" as they have previously claimed is another issue.
Yesterday I submitted a bug report from my Nexus 4 using the process described here:http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=40065
In the comments section of the bug report in included this, references to several or my blog posts about the N4 WiFi problems: The buggy behavior is described here:http://things-linux.blogspot.com/2012/12/issues-with-google-nexus-4-phone.html
and here:http://things-linux.blogspot.com/2013/01/do-not-write-on-board.html
and here:http://things-linux.blogspot.com/2013/01/its-feature.html
A few minutes later I saw via Statcounter Google reading those posts, from a Mac, no less:
Page Views: 3
Entry Page Time:
10 Jan 2013 16:02:44
Visit Length:1 second
Browser: Chrome 23.0
OS: MacOSX
Resolution: 1440x900
Total Visits: 1
Location: Mountain View, California, United States
IP Address: Google (216.239.45.78) [Label IP Address]
Referring URL: (No referring link)
Entry Page:things-linux.blogspot.com/2013/01/its-feature.html
Exit Page:things-linux.blogspot.com/2012/12/issues-with-google-nexus-4-phone.html
It's not as good as having Google acknowledge that there is a problem with the Nexus 4, but at least we know for sure that at least one Google developer is aware that people are saying there is problem.
Yesterday I submitted a bug report from my Nexus 4 using the process described here:
In the comments section of the bug report in included this, references to several or my blog posts about the N4 WiFi problems: The buggy behavior is described here:
and here:
and here:
A few minutes later I saw via Statcounter Google reading those posts, from a Mac, no less:
Page Views: 3
Entry Page Time:
10 Jan 2013 16:02:44
Visit Length:1 second
Browser: Chrome 23.0
OS: MacOSX
Resolution: 1440x900
Total Visits: 1
Location: Mountain View, California, United States
IP Address: Google (216.239.45.78) [Label IP Address]
Referring URL: (No referring link)
Entry Page:
Exit Page:
It's not as good as having Google acknowledge that there is a problem with the Nexus 4, but at least we know for sure that at least one Google developer is aware that people are saying there is problem.
ch...@gmail.com <ch...@gmail.com> #464
My Nexus 4 will not connect correctly to my work's wifi. I've had 2 Nexus 4's, one original and one warranty replacement, and neither will connect. It sees the network, I enter the password, and it looks like it connects. After a bit the blue bars go grey (lost connection to Google), and then it just sits there with 1 bar of wifi when in reality it's not connected at all because I can't get data to work. Often if I go into wifi settings at this point, the Settings app crashes constantly until I disable wifi on the Settings main screen without going into the actual Wifi part.
I have two other coworkers with a Nexus 4 and none of them can connect to our work's wifi. They have the same issue as me. One of my coworkers says that she can't connect to her home network either.
I had a GSM Galaxy Nexus before that, and one of my coworkers had a Nexus S. They all connected just fine.
I have two other coworkers with a Nexus 4 and none of them can connect to our work's wifi. They have the same issue as me. One of my coworkers says that she can't connect to her home network either.
I had a GSM Galaxy Nexus before that, and one of my coworkers had a Nexus S. They all connected just fine.
is...@google.com <is...@google.com> #465
Folks, we continue to look at this bug to extract details on which routers have problems for both nexus 4 and nexus 7.
- Please post router model & firmware version details when posting issues
- If it is a connection drop out or failure to connect, a bugreport is helpful. seehttp://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=40065 on help for collecting bugreport
- If it is a data flow issue while being connected, the router details are sufficient
- Please post router model & firmware version details when posting issues
- If it is a connection drop out or failure to connect, a bugreport is helpful. see
- If it is a data flow issue while being connected, the router details are sufficient
vo...@gmail.com <vo...@gmail.com> #466
Asus RT-N16 firmware 7.0.2.34 and Galaxy Nexus.
The phone looses connection in sleep mode.
The phone looses connection in sleep mode.
aa...@gmail.com <aa...@gmail.com> #467
Linksys WRT54G v1.1
firmware: 13491M (DD-WRT v24-sp2 (12/18/09) std)
2x Netgear WNDR3400
firmware: V1.0.0.50_20.0.59
My wifes Nexus 7 (pre-purchased) 8GB model is sporadic at connecting. I have mitigated it right now with two settings. Turning off "Wi-Fi optimization" and setting "Keep Wi-Fi on during sleep" to "Only when plugged in" seems to have helped tremendously.
firmware: 13491M (DD-WRT v24-sp2 (12/18/09) std)
2x Netgear WNDR3400
firmware: V1.0.0.50_20.0.59
My wifes Nexus 7 (pre-purchased) 8GB model is sporadic at connecting. I have mitigated it right now with two settings. Turning off "Wi-Fi optimization" and setting "Keep Wi-Fi on during sleep" to "Only when plugged in" seems to have helped tremendously.
[Deleted User] <[Deleted User]> #468
[Comment deleted]
mh...@gmail.com <mh...@gmail.com> #469
Alright, so here is a log-file of my Netgear WNDR 3800 router after updating to the latest firmware 1.0.0.44 (which should have fixed some Android issues):
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:11:06
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:10:54
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:10:40
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:09:52
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:09:51
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:09:09
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:09:07
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:07:22
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:07:08
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:02:49
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:02:31
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Thursday, January 10,2013 23:55:13
[admin login] from source 192.168.1.2, Thursday, January 10,2013 23:55:02
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Thursday, January 10,2013 23:54:42
[DHCP IP: 192.168.1.6] to MAC address 50:46:5d:16:22:67, Thursday, January 10,2013 23:53:52
[Time synchronized with NTP server] Thursday, January 10,2013 23:46:18
[Initialized, firmware version: V1.0.0.44] Thursday, January 10,2013 23:46:16
Device is Nexus 7 32GB wifi only with latest Android 4.2.1 Version
This clearly shows the dis- and reconnects every few minutes. All other devices - including my Galaxy S2 with Android 4.0.3 - work fine with this router.
Hope Google will fix this with the next release because this bug is really annoying.
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:11:06
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:10:54
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:10:40
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:09:52
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:09:51
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:09:09
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:09:07
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:07:22
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:07:08
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Friday, January 11,2013 00:02:49
[WLAN access rejected: incorrect security] from MAC address 50:46:5d:16:22:67, Friday, January 11,2013 00:02:31
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Thursday, January 10,2013 23:55:13
[admin login] from source 192.168.1.2, Thursday, January 10,2013 23:55:02
[WLAN access allowed] from MAC: 50:46:5d:16:22:67, Thursday, January 10,2013 23:54:42
[DHCP IP: 192.168.1.6] to MAC address 50:46:5d:16:22:67, Thursday, January 10,2013 23:53:52
[Time synchronized with NTP server] Thursday, January 10,2013 23:46:18
[Initialized, firmware version: V1.0.0.44] Thursday, January 10,2013 23:46:16
Device is Nexus 7 32GB wifi only with latest Android 4.2.1 Version
This clearly shows the dis- and reconnects every few minutes. All other devices - including my Galaxy S2 with Android 4.0.3 - work fine with this router.
Hope Google will fix this with the next release because this bug is really annoying.
[Deleted User] <[Deleted User]> #470
Yay! Thanks for speaking up, Chad. I'm having the connection dropout problem, and submitted a bug report yesterday.
I've got a D-Link 4100 Gamerlounge router running Firmware Version : 1.7 , 2006/09/1, which is the latest available for this router. The 4100 feeds two TrendNet TEW-638APB wireless access points running firmware version 1.2.7, 1-Apr-2010.
--Doug
I've got a D-Link 4100 Gamerlounge router running Firmware Version : 1.7 , 2006/09/1, which is the latest available for this router. The 4100 feeds two TrendNet TEW-638APB wireless access points running firmware version 1.2.7, 1-Apr-2010.
--Doug
is...@google.com <is...@google.com> #471
@MHensoldt, what security type are using on your phone and what is your router security configured as ? Can you change the security type on your router to see if this happens with different security settings
ca...@gmail.com <ca...@gmail.com> #472
Linksys WRT54GL v1.1
I *think* it's running 4.30.15 (not at home right now)
On my router the Nexus 10 runs in a loop saying that it's connecting, obtaining IP address, connecting, obtaining IP address, etc. It does this until I shut off the Wifi for 10 seconds or so then turn it back on. Then it connects fine.
I *think* it's running 4.30.15 (not at home right now)
On my router the Nexus 10 runs in a loop saying that it's connecting, obtaining IP address, connecting, obtaining IP address, etc. It does this until I shut off the Wifi for 10 seconds or so then turn it back on. Then it connects fine.
dm...@gmail.com <dm...@gmail.com> #473
Same problem on 4.2 with VZW Galaxy Nexus
mi...@gmail.com <mi...@gmail.com> #474
I just want it to be known that this isn't a WiFi only problem. I have the problem happen on WiFi and data!
mi...@gmail.com <mi...@gmail.com> #475
[Comment deleted]
mi...@gmail.com <mi...@gmail.com> #476
[Comment deleted]
mi...@gmail.com <mi...@gmail.com> #477
[Comment deleted]
mi...@gmail.com <mi...@gmail.com> #478
[Comment deleted]
mh...@gmail.com <mh...@gmail.com> #479
@isher...@google.com
Security is WPA2 (AES). I do not want to use WEP because it only supports 54mbit and its not secure. But I will try it and report here.
Btw, I just submitted a bug report, here is a short excerpt of it showing the same events as in the router log:
ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:09:40.240 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:09:40.240 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:09:40.250 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:09:40.290 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:09:40.290 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:09:40.290 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:09:40.290 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:09:40.410 441 529 D ConnectivityService: handleInetConditionChange: no active default network - ignore
01-11 00:09:44.840 441 529 D ConnectivityService: Captive portal check NetworkInfo: type: WIFI[], state: CONNECTING/CAPTIVE_PORTAL_CHECK, reason: (unspecified), extra: "linksys", roaming: false, failover: false, isAvailable: true
01-11 00:09:44.840 441 529 D ConnectivityService: Captive portal check NetworkInfo: type: WIFI[], state: CONNECTING/CAPTIVE_PORTAL_CHECK, reason: (unspecified), extra: "linksys", roaming: false, failover: false, isAvailable: true
01-11 00:09:44.850 441 529 D ConnectivityService: ConnectivityChange for WIFI: CONNECTED/CONNECTED
01-11 00:09:44.860 441 529 D ConnectivityService: ConnectivityChange for WIFI: CONNECTED/CONNECTED
01-11 00:09:44.870 441 529 D ConnectivityService: handleConnectivityChange: address are the same reset per doReset linkProperty[1]: resetMask=0
01-11 00:09:45.850 441 529 D ConnectivityService: NetTransition Wakelock for WifiStateMachine released by timeout
01-11 00:09:50.920 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:09:50.920 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:09:50.920 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:09:50.930 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:09:50.980 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:09:50.980 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:09:50.980 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:09:50.980 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:09:52.940 441 529 D ConnectivityService: handleInetConditionChange: no active default network - ignore
01-11 00:09:55.310 441 529 D ConnectivityService: Captive portal check NetworkInfo: type: WIFI[], state: CONNECTING/CAPTIVE_PORTAL_CHECK, reason: (unspecified), extra: "linksys", roaming: false, failover: false, isAvailable: true
01-11 00:09:55.310 441 529 D ConnectivityService: Captive portal check NetworkInfo: type: WIFI[], state: CONNECTING/CAPTIVE_PORTAL_CHECK, reason: (unspecified), extra: "linksys", roaming: false, failover: false, isAvailable: true
01-11 00:09:55.320 441 529 D ConnectivityService: ConnectivityChange for WIFI: CONNECTED/CONNECTED
01-11 00:09:55.340 441 529 D ConnectivityService: ConnectivityChange for WIFI: CONNECTED/CONNECTED
01-11 00:09:55.340 441 529 D ConnectivityService: handleConnectivityChange: address are the same reset per doReset linkProperty[1]: resetMask=0
01-11 00:09:55.950 441 457 W ProcessStats: Skipping unknown process pid 5736
01-11 00:09:55.950 441 457 W ProcessStats: Skipping unknown process pid 5739
01-11 00:09:55.950 441 457 W ProcessStats: Skipping unknown process pid 5746
01-11 00:09:56.320 441 529 D ConnectivityService: NetTransition Wakelock for WifiStateMachine released by timeout
01-11 00:09:59.420 441 529 D ConnectivityService: handleInetConditionHoldEnd: net=1, condition=100, published condition=0
01-11 00:10:14.350 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:10:14.350 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:10:14.350 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:10:14.360 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:10:14.420 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:10:14.420 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:10:14.420 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:10:14.420 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:10:14.530 441 529 D ConnectivityService: handleInetConditionChange: no active default network - ignore
01-11 00:11:14.370 441 529 D ConnectivityService: NetTransition Wakelock for WifiStateMachine released by timeout
01-11 00:17:10.250 441 503 I
Security is WPA2 (AES). I do not want to use WEP because it only supports 54mbit and its not secure. But I will try it and report here.
Btw, I just submitted a bug report, here is a short excerpt of it showing the same events as in the router log:
ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:09:40.240 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:09:40.240 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:09:40.250 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:09:40.290 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:09:40.290 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:09:40.290 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:09:40.290 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:09:40.410 441 529 D ConnectivityService: handleInetConditionChange: no active default network - ignore
01-11 00:09:44.840 441 529 D ConnectivityService: Captive portal check NetworkInfo: type: WIFI[], state: CONNECTING/CAPTIVE_PORTAL_CHECK, reason: (unspecified), extra: "linksys", roaming: false, failover: false, isAvailable: true
01-11 00:09:44.840 441 529 D ConnectivityService: Captive portal check NetworkInfo: type: WIFI[], state: CONNECTING/CAPTIVE_PORTAL_CHECK, reason: (unspecified), extra: "linksys", roaming: false, failover: false, isAvailable: true
01-11 00:09:44.850 441 529 D ConnectivityService: ConnectivityChange for WIFI: CONNECTED/CONNECTED
01-11 00:09:44.860 441 529 D ConnectivityService: ConnectivityChange for WIFI: CONNECTED/CONNECTED
01-11 00:09:44.870 441 529 D ConnectivityService: handleConnectivityChange: address are the same reset per doReset linkProperty[1]: resetMask=0
01-11 00:09:45.850 441 529 D ConnectivityService: NetTransition Wakelock for WifiStateMachine released by timeout
01-11 00:09:50.920 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:09:50.920 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:09:50.920 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:09:50.930 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:09:50.980 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:09:50.980 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:09:50.980 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:09:50.980 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:09:52.940 441 529 D ConnectivityService: handleInetConditionChange: no active default network - ignore
01-11 00:09:55.310 441 529 D ConnectivityService: Captive portal check NetworkInfo: type: WIFI[], state: CONNECTING/CAPTIVE_PORTAL_CHECK, reason: (unspecified), extra: "linksys", roaming: false, failover: false, isAvailable: true
01-11 00:09:55.310 441 529 D ConnectivityService: Captive portal check NetworkInfo: type: WIFI[], state: CONNECTING/CAPTIVE_PORTAL_CHECK, reason: (unspecified), extra: "linksys", roaming: false, failover: false, isAvailable: true
01-11 00:09:55.320 441 529 D ConnectivityService: ConnectivityChange for WIFI: CONNECTED/CONNECTED
01-11 00:09:55.340 441 529 D ConnectivityService: ConnectivityChange for WIFI: CONNECTED/CONNECTED
01-11 00:09:55.340 441 529 D ConnectivityService: handleConnectivityChange: address are the same reset per doReset linkProperty[1]: resetMask=0
01-11 00:09:55.950 441 457 W ProcessStats: Skipping unknown process pid 5736
01-11 00:09:55.950 441 457 W ProcessStats: Skipping unknown process pid 5739
01-11 00:09:55.950 441 457 W ProcessStats: Skipping unknown process pid 5746
01-11 00:09:56.320 441 529 D ConnectivityService: NetTransition Wakelock for WifiStateMachine released by timeout
01-11 00:09:59.420 441 529 D ConnectivityService: handleInetConditionHoldEnd: net=1, condition=100, published condition=0
01-11 00:10:14.350 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:10:14.350 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:10:14.350 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:10:14.360 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:10:14.420 441 529 D ConnectivityService: ConnectivityChange for WIFI: DISCONNECTED/DISCONNECTED
01-11 00:10:14.420 441 529 D ConnectivityService: Attempting to switch to BLUETOOTH_TETHER
01-11 00:10:14.420 441 529 D ConnectivityService: Attempting to switch to ETHERNET
01-11 00:10:14.420 441 529 D ConnectivityService: resetConnections(wlan0, 3)
01-11 00:10:14.530 441 529 D ConnectivityService: handleInetConditionChange: no active default network - ignore
01-11 00:11:14.370 441 529 D ConnectivityService: NetTransition Wakelock for WifiStateMachine released by timeout
01-11 00:17:10.250 441 503 I
mo...@gmail.com <mo...@gmail.com> #480
[Comment deleted]
na...@gmail.com <na...@gmail.com> #481
THANK GOD, someone is taking a look at this issue.
@isher...@google.com,
My Router is D-Link 2780 and Firmware version is v2.02.
I do not have connectivity issues, and no drop-outs, its just that once connected I can't use a simple thing which requires internet connectivity.
@isher...@google.com,
My Router is D-Link 2780 and Firmware version is v2.02.
I do not have connectivity issues, and no drop-outs, its just that once connected I can't use a simple thing which requires internet connectivity.
ob...@gmail.com <ob...@gmail.com> #482
[Comment deleted]
rt...@gmail.com <rt...@gmail.com> #483
For what it's worth I posted a bug report as well, even though it's for a no data throughput issue while saying it's connected. Bit ironic trying to email a bug report when wifi doesn't work :/
Buffalo WHR-G300N, with a Ralink chipset, running DD-WRT v24-sp2 (08/07/10) std - build 14896.
Buffalo WHR-G300N, with a Ralink chipset, running DD-WRT v24-sp2 (08/07/10) std - build 14896.
jo...@gmail.com <jo...@gmail.com> #484
Actiontec MI424WR-GEN3 on 802.11 a/g/n.
Tried all of the below cases on WEP, WPA, and WPA 2... no change. Tried with WMM QoS off, no change. Tried with 802.11 a/g only, no change.
Test Case using Gtalk communicating with an AIM account over the WAN:
Case 1: Screen on (not in deep sleep), IM from AIM to Gtalk, notification appears instantkly.
Case 2: Screen off (in deep sleep), IM from AIM to Gtalk, no notification. Wake device by turning screen on, notification instantly appears (hence the delay).
Case 3: Pinging the device from a local computer on the same subnet. Screen off, Destination unreachable. Screen on, Ping begins to work. Leave pinging on, go back to AIM and IM Gtalk. Notification appears instantly with screen off (I can hear it vibrate). Try spamming IMs, sort of works, but intermittent. You can see the pings slow WAY down. Stop pinging. Try IMing again, no instant notification. Try to Ping again, destination unreachable.
Tried all of the below cases on WEP, WPA, and WPA 2... no change. Tried with WMM QoS off, no change. Tried with 802.11 a/g only, no change.
Test Case using Gtalk communicating with an AIM account over the WAN:
Case 1: Screen on (not in deep sleep), IM from AIM to Gtalk, notification appears instantkly.
Case 2: Screen off (in deep sleep), IM from AIM to Gtalk, no notification. Wake device by turning screen on, notification instantly appears (hence the delay).
Case 3: Pinging the device from a local computer on the same subnet. Screen off, Destination unreachable. Screen on, Ping begins to work. Leave pinging on, go back to AIM and IM Gtalk. Notification appears instantly with screen off (I can hear it vibrate). Try spamming IMs, sort of works, but intermittent. You can see the pings slow WAY down. Stop pinging. Try IMing again, no instant notification. Try to Ping again, destination unreachable.
pa...@gmail.com <pa...@gmail.com> #485
I have 3 of these phones and another friend with 1 and we all have this
problem at different times in different places. Out of a possible 20
Android phones I've never NEVER had this problem before ALL using the same
router so why is this a problem with the N4 and why is it taking so long to
fix? Poor work
problem at different times in different places. Out of a possible 20
Android phones I've never NEVER had this problem before ALL using the same
router so why is this a problem with the N4 and why is it taking so long to
fix? Poor work
[Deleted User] <[Deleted User]> #486
@485, This is the *identical* behavior of my Nexus 4. The only difference is that I was testing with GrooveIP instead of Gtalk. I have found that Installing REGPON (https://play.google.com/store/apps/details?id=jp.miraidou.regpon.wifi ) and then rebooting the phone helped sometimes with preventing the deep sleep disconnect, but only inconsistently. Sometimes WiFi stays alive during screen blank, sometimes it does not.
sh...@gmail.com <sh...@gmail.com> #487
I have same issue using dlink dsl 2780. N4 shows as connected but will not exchange data with router. I have 4 other Android and 3 Win 7 devices plus an iPhone. None of these devices have a connection issue.
sh...@gmail.com <sh...@gmail.com> #488
I have same issue using dlink dsl 2780. N4 shows as connected but will not exchange data with router. I have 4 other Android and 3 Win 7 devices plus an iPhone. None of these devices have a connection issue.
sh...@gmail.com <sh...@gmail.com> #489
Forgot to add issue only on DSL 2780. Works fine with other routers elsewhere. Seemed to be compatibility glitch between N4 and 2780
jo...@gmail.com <jo...@gmail.com> #490
@487 I believe the KeepAlive app probably does exactly what I was doing with the continuous pinging except from the phone's end. I had inconsistency when the phone went into deep sleep as well. I think it is a software issue - possibly a driver issue. My Motorola Atrix with Gingerbread never had this issue with the SAME EXACT ROUTER. To the other commenters having wifi issues....It is not an incompatibility with routers! It is a phone issue with deep sleep! I don't have the issue with Data. That is a completely separate issue. When I have data on and wifi off, I get notifications instantly during deep sleep.
jo...@gmail.com <jo...@gmail.com> #491
[Comment deleted]
[Deleted User] <[Deleted User]> #492
@491, I think you're probably correct that it's a driver issue. What I find annoying is that it took two RMAs, and escalation to a level 2 rep with the third phone, only to be told that this wifi behavior was a "feature". Then constant pestering of Google via this forum and others, and sending bug reports directly to Google developers with embedded links to my blog posts detailing the problem in the comments section to finally get Google's attention. What!? Is Google doing their Microsoft impression here?
[Deleted User] <[Deleted User]> #493
Let's hear it for Pester Power! http://things-linux.blogspot.com/2013/01/pester-power.html
Now, that we've finally gotten their attention, perhaps they could fix the Nexus 4 wifi problems. Quickly.
Now, that we've finally gotten their attention, perhaps they could fix the Nexus 4 wifi problems. Quickly.
[Deleted User] <[Deleted User]> #494
Of course, if Google *is* patterning their device support infrastructure after Microsoft's, then the one Google developer who has responded to our bug reports on this list will be fired for not having followed procedure (i.e. ignoring customer complaints). Then, Google will hire a new, completely inexperienced developer who will carefully study the problem and declare that the wifi "deep sleep" behavior is a "Feature". And then Google will close the ticket on it.
Maybe the Nexus 4 is destined to be Google's version of the M$ Zune.
Maybe the Nexus 4 is destined to be Google's version of the M$ Zune.
jm...@me.com <jm...@me.com> #495
well... 4.2.2 been spotted now, i wonder will this fix the problems.. :/
[Deleted User] <[Deleted User]> #496
@496: I sorta doubt 4.2.2 will help, since Google is just now getting around to acknowledging the Nexus 4 wifi issues.
fe...@gmail.com <fe...@gmail.com> #497
Great to finally see some kind of official response on this!
Connection dropout issue here, using:
Router: Cisco DPC3825 DOCSIS 3.0 (with Rogers in Canada)
Firmware: dpc3825-v302r125533-111108a-ROG
Connection dropout issue here, using:
Router: Cisco DPC3825 DOCSIS 3.0 (with Rogers in Canada)
Firmware: dpc3825-v302r125533-111108a-ROG
fe...@gmail.com <fe...@gmail.com> #498
Also using WPA2-Personal Wireless (AES)
is...@google.com <is...@google.com> #499
since this bug is mixed up with nexus 4 & nexus 7 which are two separate wi-fi chipsets, please include device details besides router model & firmware version.
jo...@gmail.com <jo...@gmail.com> #500
I have the problem both at home and at work (On a Nexus 4 - 4.2.1).
At home I have:
2 * Ubiquiti UniFi AP LR 2.3.9.
WPA/WPA2 PSK AES/TKIP
At work its some corporate AP/controller solution.
At home I have:
2 * Ubiquiti UniFi AP LR 2.3.9.
WPA/WPA2 PSK AES/TKIP
At work its some corporate AP/controller solution.
ra...@gmail.com <ra...@gmail.com> #501
@usher - Could you confirm whether Wi-Fi constant reconnects when Bluetooth is ON will also be looked at and fixed? Is the issue related?
Thanks
Thanks
fe...@gmail.com <fe...@gmail.com> #502
As per #500
Connection dropout issue here, using:
Phone: Galaxy Nexus (4.2.1 yakju)
Router: Cisco DPC3825 DOCSIS 3.0 (with Rogers in Canada)
Firmware: dpc3825-v302r125533-111108a-ROG
WPA2-Personal Wireless (AES)
Connection dropout issue here, using:
Phone: Galaxy Nexus (4.2.1 yakju)
Router: Cisco DPC3825 DOCSIS 3.0 (with Rogers in Canada)
Firmware: dpc3825-v302r125533-111108a-ROG
WPA2-Personal Wireless (AES)
fe...@gmail.com <fe...@gmail.com> #503
Also same issue with Nexus 10
jm...@me.com <jm...@me.com> #504
Yep nexus 10 also, please can you acknowledge this ?
[Deleted User] <[Deleted User]> #505
Nexus 4, wifi dropout when screen is blanked. D-Link 4100 Gamerlounge router running Firmware Version :1.7 ,2006/09/1, which is the latest available for this router. The 4100 feeds two TrendNet TEW-638APB wireless access points running firmware version 1.2.7, 1-Apr-2010.
ca...@gmail.com <ca...@gmail.com> #506
Nexus 10 also (4.2.1)
pa...@gmail.com <pa...@gmail.com> #507
There are all nexus 4s. BT voyager 2200
ke...@gmail.com <ke...@gmail.com> #508
Router Asus RTN12 C1. Firmware Tomato. WPA-WPA2/TKIP/AES. Dropping connection on high load, for ex. Google picture search. Picture at the butom not loaded. Wifi icon blue, but there is no data transfer anymore until wifi reconnect. Other computers with windows and linux, and mobiles with android 2.3 working without problem.
ob...@gmail.com <ob...@gmail.com> #509
The problem I have is mainly with the network at my work place:
Security: 802.1x EAP
EAP Method: PEAP
No Certificates
Authenticates using kerberos username and password
I notice it disconnects when I move from one part of the building to another, so the WiFi basically fails when trying to switch to another AP
Nexus 4 (OS 4.2.1)
Security: 802.1x EAP
EAP Method: PEAP
No Certificates
Authenticates using kerberos username and password
I notice it disconnects when I move from one part of the building to another, so the WiFi basically fails when trying to switch to another AP
Nexus 4 (OS 4.2.1)
jo...@gmail.com <jo...@gmail.com> #510
My original comment was 485. I have a Nexus 4. Problem with making a statement regarding different chip sets pertaining to an issue that is happening on a lot of 4.2.1 devices is that it doesn't make sense from a troubleshooting standpoint when digging into the software. Galaxy Nexus even has the issue. Google knows it is happening on multiple devices with different chip sets so why does it matter what device it is? Same goes for the router pertaining to the issue. All data points toward the software. Reproducing the issue shouldn't be that difficult. I bet if it gets fixed on one device it gets fixed on all.
ai...@gmail.com <ai...@gmail.com> #511
Yes. Considering my galaxy nexus had 0 issues when my n4 does I would agree
dt...@gmail.com <dt...@gmail.com> #512
I have a Nexus 7 and am having the same data drop issue that everyone else has reported ever since upgrading to 4.2. Every few minutes the Wifi completely loses connection, then reestablished the connection ~5 seconds later. Changing routers setting is not an option for me. This is ridiculous, it makes the nexus 7 unusable. This is 100% a software issue, 4.1 had no wifi problems.
fe...@gmail.com <fe...@gmail.com> #513
I also had zero problems from 4.0 through 4.1 on the Galaxy Nexus.
As soon as I got home after the 4.2 update, I started seeing this issue.
As soon as I got home after the 4.2 update, I started seeing this issue.
mo...@gmail.com <mo...@gmail.com> #514
Device:
N4
Router:
D-Link 2650U
Board ID: 96358VW2
Software Version: BZ_1.16
Bootloader (CFE) Version: 1.0.37-10.1
Release Date: Aug. 06, 2010
Wireless Driver Version: 4.150.10.26.cpe1.2
N4
Router:
D-Link 2650U
Board ID: 96358VW2
Software Version: BZ_1.16
Bootloader (CFE) Version: 1.0.37-10.1
Release Date: Aug. 06, 2010
Wireless Driver Version: 4.150.10.26.cpe1.2
cr...@gmail.com <cr...@gmail.com> #515
Same problem for me. Nexus 7 paperweight after 4.2 upgrade. PISSED
ol...@gmail.com <ol...@gmail.com> #516
Device: N7
Router: Asus RT-N66U
Security: WPA2-AES
Driver: Most updated version
Problem: Can only connect to unsecured open wifi sometimes with drops. Will not connect to WPA2, WPA, WEP. Tired various options for 2 weeks including different channels, using static IP address, disabling bluetooth, wifi optimization, etc. Installed Wifi Fixer, rebooting router uncountable times, resetting router to factory, etc and nothing helps with connection. 13 other devices connects to router with no problems.
Router: Asus RT-N66U
Security: WPA2-AES
Driver: Most updated version
Problem: Can only connect to unsecured open wifi sometimes with drops. Will not connect to WPA2, WPA, WEP. Tired various options for 2 weeks including different channels, using static IP address, disabling bluetooth, wifi optimization, etc. Installed Wifi Fixer, rebooting router uncountable times, resetting router to factory, etc and nothing helps with connection. 13 other devices connects to router with no problems.
ji...@gmail.com <ji...@gmail.com> #517
Device: Nexus 7 (purchased Nov 2012, 16 GB, no 3G)
System: Android 4.2.1
Security: WPA-PSK/PSK2
Problems marked after update to Android 4.2. Frequently loosing WiFi connection, maybe related to conflict in traffic with other device (Acer Aspire notebook on same WiFi). But sometimes it works beside of notebook well. Signal by WiFi meter is ok. I have to fully switch on/off or remove the wifi network and define it again. Eg the problem is random-like, this is strange.
System: Android 4.2.1
Security: WPA-PSK/PSK2
Problems marked after update to Android 4.2. Frequently loosing WiFi connection, maybe related to conflict in traffic with other device (Acer Aspire notebook on same WiFi). But sometimes it works beside of notebook well. Signal by WiFi meter is ok. I have to fully switch on/off or remove the wifi network and define it again. Eg the problem is random-like, this is strange.
da...@gmail.com <da...@gmail.com> #518
Device: N4 (N7 works fine on my router)
Router: Netgear WNDR3700v2
Firmware: V1.0.0.12
Security: WPA2-PSK (AES)
Problem: Connection (and notifications) time out when device is in deep sleep. When I turn on the screen, the wifi icon turns grey and then blue again, and I'm getting al my notifications. What's resolved the problem for me (with sometimes a delay of a few minutes with a notification) is this methoded:http://forum.xda-developers.com/showthread.php?t=2072930
Router: Netgear WNDR3700v2
Firmware: V1.0.0.12
Security: WPA2-PSK (AES)
Problem: Connection (and notifications) time out when device is in deep sleep. When I turn on the screen, the wifi icon turns grey and then blue again, and I'm getting al my notifications. What's resolved the problem for me (with sometimes a delay of a few minutes with a notification) is this methoded:
cr...@gmail.com <cr...@gmail.com> #519
Good news fellas. If any of you have custom firmware on your router (maybe even people with stock F/W) like DD-WRT goto Wireless -> Basic Settings -> Change your physical interface to 'Mixed' mine was set to 'N-Only' which is still on a 2.4GHz frequency, and all my other devices don't mind it, except the Nexus 7. I attached a picture.
jo...@gmail.com <jo...@gmail.com> #520
Its not related to the frequency or the band. Been over this already with testing. Its phone ROM related. Some routers handle devices differently and that is why there are pop up reports of people remedying the issue with router changes which I'm doubtful is actually fixing the real issue which is receiving notifications during deep sleep since none of the test cases are consistent. We'll see what the assigned dev comes up with.
ng...@gmail.com <ng...@gmail.com> #521
Same issues here....we have 2 - Nexus 7 32gb that drop internet all the time.
Router: D-Link DIR-615
Hardware Version: B2
Firmware: 2.25
Using WPA2 AES
Router: D-Link DIR-615
Hardware Version: B2
Firmware: 2.25
Using WPA2 AES
va...@gmail.com <va...@gmail.com> #522
Experiencing this with both the Nexus 4 and Nexus 7 on my home wifi router, ASUS RT-N66U. All other wifi devices on my network have rock solid connections, only the N4 and N7 are problematic. While awake and actively used, the devices lose connectivity about every minute or so. The wifi status icon mostly stays blue, somtimes turns grey, but either way the connection to anything on the net is lost.
Unlike most here, I experienced this with the Nexus 7 even before the 4.2 update.
Like others here, I have normal behaviour from the devices on some other networks, such as tethered to another Android phone, so I too believe it's an issue of the devices being incompatible with certain wifi routers.
Router firmware is the latest, but this was also an issue on an earlier firmware.
Unlike most here, I experienced this with the Nexus 7 even before the 4.2 update.
Like others here, I have normal behaviour from the devices on some other networks, such as tethered to another Android phone, so I too believe it's an issue of the devices being incompatible with certain wifi routers.
Router firmware is the latest, but this was also an issue on an earlier firmware.
mh...@gmail.com <mh...@gmail.com> #523
@vaks...@gmail.com:
Exactly, this is not an issue of WLAN staying on when in sleep, it is about loosing the connection when the device is active.
And I also had this problem already before upgrading to 4.2.
Exactly, this is not an issue of WLAN staying on when in sleep, it is about loosing the connection when the device is active.
And I also had this problem already before upgrading to 4.2.
dt...@gmail.com <dt...@gmail.com> #524
[Comment deleted]
dt...@gmail.com <dt...@gmail.com> #525
Update to my comment (513) - this is definitely a software issue. I flashed my nexus 7 back to 4.1.2 and am no longer experiencing any drops in the WiFi connection.
jo...@gmail.com <jo...@gmail.com> #526
I had a severe wifi problem with the Nexus 10 also. Could not use the internet rendering it useless. It's on 4.2.1.
It would connect to the router via wifi fine, excellent strength, but then would not connect to the internet for apps and the web browser. Very rarely it did, but very very very slowly and then I'd lose signal again and be back to square one.
Looked it up and found this forum so knew I wasn't alone.
Also my laptop and S2 connected to the router perfectly and the Nexus 10 connected to the S2 3mobile wireless tethering just fine, so the Nexus 10 could definitely connect to both the router and the internet.
This led me to suspect my router, or a setting on the Nexus 10 that affected something particular to my router. Connection to Network fine but no internet, start with the router Firewall settings if it has them.
Mine did. Went in to browser on connected laptop and typed 192.168.1.1 into the address bar and hit enter (your router may be 192.168.0.1 if that doesn't work). The router admin log in page appears. Put in 'admin' 'admin' for username and password (standard with Talk Talk - check with your provider if this doesn't work).
Once in, and this is just with my talk talk router, went to Advanced - Advanced - Firewall setting and switched the value from 'TalkTalk' to 'Disable'.
Then to 'Maintenence - Device - Reboot', turned of the Nexus 10 wifi, waited for the router to boot up again, then reconnected to Nexus 10 wifi. Internet and Nexus 10 was lightening fast.
Went back in and set the Firewall values to High, Medium, Low, Standard - the original connection problem occured again. The ONLY resolution for me came from disabling my routers Firewall in full.
Didn't need to change any settings on the Nexus 10 itself and it now works a treat but question has to be asked why do the S2, S3 and my Windows 7 laptop work with the router firewall on as it should be and the Nexus 10 needs it switched off???
Hope this helps at least one person on here and that mine doesn't proceed down the pan from this point on!!
It would connect to the router via wifi fine, excellent strength, but then would not connect to the internet for apps and the web browser. Very rarely it did, but very very very slowly and then I'd lose signal again and be back to square one.
Looked it up and found this forum so knew I wasn't alone.
Also my laptop and S2 connected to the router perfectly and the Nexus 10 connected to the S2 3mobile wireless tethering just fine, so the Nexus 10 could definitely connect to both the router and the internet.
This led me to suspect my router, or a setting on the Nexus 10 that affected something particular to my router. Connection to Network fine but no internet, start with the router Firewall settings if it has them.
Mine did. Went in to browser on connected laptop and typed 192.168.1.1 into the address bar and hit enter (your router may be 192.168.0.1 if that doesn't work). The router admin log in page appears. Put in 'admin' 'admin' for username and password (standard with Talk Talk - check with your provider if this doesn't work).
Once in, and this is just with my talk talk router, went to Advanced - Advanced - Firewall setting and switched the value from 'TalkTalk' to 'Disable'.
Then to 'Maintenence - Device - Reboot', turned of the Nexus 10 wifi, waited for the router to boot up again, then reconnected to Nexus 10 wifi. Internet and Nexus 10 was lightening fast.
Went back in and set the Firewall values to High, Medium, Low, Standard - the original connection problem occured again. The ONLY resolution for me came from disabling my routers Firewall in full.
Didn't need to change any settings on the Nexus 10 itself and it now works a treat but question has to be asked why do the S2, S3 and my Windows 7 laptop work with the router firewall on as it should be and the Nexus 10 needs it switched off???
Hope this helps at least one person on here and that mine doesn't proceed down the pan from this point on!!
ra...@gmail.com <ra...@gmail.com> #527
My internet connection on nexus 4 is stable I think. I do not get grey wifi icon ever , or I haven't noticed it. But the facebook app and a few other games do show network error occassionally for a couple of seconds. The real reason I got mad at google was because I thought this phone had some packet drop issue and I had another android before (Atrix 2) that would get grey wifi ..( severe wifi connection problems) - and hence I came to the conclusion that all androids have this problem. But now I realize the youtube video getting stuck problem is actualy because my phone doesn't have sufficient bandwidth to play hd videos. The same problem is there on a computer too. But still android wifi is definately not bug free. I do not want to talk about google wallet not working in this thread.
da...@gmail.com <da...@gmail.com> #528
Router Netgear WGR614
Hardware Version WGR614V9
Firmware Version V1.2.30_41.0.44
Channel AUTO
Mode g Only
Security WPA2-PSK [AES]
Nexus 4 stay connected but when in standby it can't receive notifications etc.
It needs some seconds to reconnect for real after wake up; a classic example is Whatsapp.
Nexus 7 wifi icon randomly goes grey and I have to flight mode on/off to reconnect.
Both Android 4.2.1
Hardware Version WGR614V9
Firmware Version V1.2.30_41.0.44
Channel AUTO
Mode g Only
Security WPA2-PSK [AES]
Nexus 4 stay connected but when in standby it can't receive notifications etc.
It needs some seconds to reconnect for real after wake up; a classic example is Whatsapp.
Nexus 7 wifi icon randomly goes grey and I have to flight mode on/off to reconnect.
Both Android 4.2.1
gd...@gmail.com <gd...@gmail.com> #529
Is this same problem as http://code.google.com/p/android/issues/detail?id=35337 ?
I added a comment there, add it here as well:
Had the same problem on my DLink DIR-615. By trial and error I found changing Cipher Type from "AES" to "Auto (TKIP/AES)" helped. The Nexus 7 is surely doing something strange. I have a Dlink DIR-652 at another location, it crashes when I bring the Nexus 7. Crash always happens when Nexus 7 is in, or is getting out of sleep. Sure, this is a bug in the router (have reported bug to DLink), but no other device than Nexus 7 has ever caused this. Nexus 7, the perfect DOS attack device?
BTW: I have 4.2.1. Have not tried any older versions.
I added a comment there, add it here as well:
Had the same problem on my DLink DIR-615. By trial and error I found changing Cipher Type from "AES" to "Auto (TKIP/AES)" helped. The Nexus 7 is surely doing something strange. I have a Dlink DIR-652 at another location, it crashes when I bring the Nexus 7. Crash always happens when Nexus 7 is in, or is getting out of sleep. Sure, this is a bug in the router (have reported bug to DLink), but no other device than Nexus 7 has ever caused this. Nexus 7, the perfect DOS attack device?
BTW: I have 4.2.1. Have not tried any older versions.
ta...@satosan.com <ta...@satosan.com> #531
Annoying wi-fi connection drops on a 32GB Nexus 7.
This one is "CAOK" build Nexus 7 w/4.2.1. I don't know if the build matters as it may be software(?). FWIW, w/previous Nexus 7 I used ("C8OK" build w/4.1) I *never* experienced wi-fi connection drop issues like this.
I have tried to AP - one is a 2WIRE from the provider which is 802.11b/g while the other is the 802.11b/g/n; same symptom.
The exact symptom is that it drops connection & the "retry" box shows up in the middle of the screen - even when the "radar" icon shows good signal strength.
This one is "CAOK" build Nexus 7 w/
I have tried to AP - one is a 2WIRE from the provider which is 802.11b/g while the other is the 802.11b/g/n; same symptom.
The exact symptom is that it drops connection & the "retry" box shows up in the middle of the screen - even when the "radar" icon shows good signal strength.
jm...@me.com <jm...@me.com> #532
also with nexus 10 as soon as you turn on blutooth the wireless drops.....
dm...@gmail.com <dm...@gmail.com> #533
@491 you hit the nail on the head. This is a problem with coming out of sleep or deep sleep not sure. That's the only time I notice issues. This is specific to 4.2... Doesn't matter which device or router you're using, all 4.2 device are susceptible. I'm using the VZW Galaxy Nexus. No other devices on my network have issues, it's only my Galaxy Nexus. When I'm running 4.1 I NEVER have this problem. Something in the wifi has changed in 4.2... Also if anyone is wondering I have Wifi Optimizations disabled.
is...@google.com <is...@google.com> #534
@dtclark523, your router model & firmware version on it ?
Folks who have seen consistent issues on nexus 7 after upgrading to 4.2.1 from a previous version, please provide router model number & firmware version on it.
Regarding nexus 4: Qualcomm driver on nexus 4 has a known issue of not supporting ARP offload while filtering out broadcast packets. This causes issue with connectivity when device is in suspend. Fix planned for next update.
Folks who have seen consistent issues on nexus 7 after upgrading to 4.2.1 from a previous version, please provide router model number & firmware version on it.
Regarding nexus 4: Qualcomm driver on nexus 4 has a known issue of not supporting ARP offload while filtering out broadcast packets. This causes issue with connectivity when device is in suspend. Fix planned for next update.
ai...@gmail.com <ai...@gmail.com> #535
Thanks for the news. Look forward to the update.
dm...@gmail.com <dm...@gmail.com> #536
This is not a problem with user's routers...... -_-
jo...@gmail.com <jo...@gmail.com> #537
I already submitted a bug report including copious details regarding the Belkin router I was using. I have since switched to a really old Cisco Linksys WRT110, running firmware version 1.0.07. It works better, but the same problem will occur eventually.
Over the past couple weeks, I've been trying to monitor when disruptions occur. Two things stick out for me: one, it tends to happen more when signal strength goes below 3 bars. It still happens occasionally at full strength, just far less often. Two, running WiFi Fixer in the background, I'll occasionally get an "Authentication Error" popup, accompanied by a full disconnection/reconnection cycle. I'm using WPA-PSK authentication with AES encryption.
Over the past couple weeks, I've been trying to monitor when disruptions occur. Two things stick out for me: one, it tends to happen more when signal strength goes below 3 bars. It still happens occasionally at full strength, just far less often. Two, running WiFi Fixer in the background, I'll occasionally get an "Authentication Error" popup, accompanied by a full disconnection/reconnection cycle. I'm using WPA-PSK authentication with AES encryption.
na...@gmail.com <na...@gmail.com> #538
Thanks for the News.
Affected Device: Nexus 4 (16GB) Running Android version 4.2.1
Router: D-Link 2780
Firmware: 2.02
Hope to see the fix in next update.
Affected Device: Nexus 4 (16GB) Running Android version 4.2.1
Router: D-Link 2780
Firmware: 2.02
Hope to see the fix in next update.
[Deleted User] <[Deleted User]> #539
Seriously?! It was a "Nexus 4 known issue" with the Qualcomm wifi device driver THE WHOLE TIME?
And the Google Device Support Team either didn't know about this, or chose not to share this information?
http://things-linux.blogspot.com/2013/01/it-was-known-issue.html
And the Google Device Support Team either didn't know about this, or chose not to share this information?
lo...@gmail.com <lo...@gmail.com> #540
I bought a Nexus 10 just after launch and have had WiFi issues since then. However, due to the busyness of the holidays, I didn't have time to start investigating until just recently, when I found this forum.
I've read through most of the thread and it seems there are several different issues being discussed. My issue (which I submitted a bug report for) is as follows.
Frequently while using the Nexus 10, my WiFi icon drops from 2-3 bars to zero bars and I lose all connectivity. Frequently can be from every minute to every 15 minutes. Some days are worse than others. After it happens, it usually takes anywhere from 15 seconds to a couple minutes to get signal back then everything is OK. It took me a while to be able to grab a whole bug report dump before the connection re-established (and I didn't know if that matter or not).
My details:
Device: Nexus 10 w/4.2.1
Router: D-Link DIR-655
Firmware: 2.10NA 17 Oct, 2012
Mode: 802.11bgn (I've also tried 802.11gn)
Security: WPA2-PSK
I've tried many of the suggestions in the thread to no avail.
I've read through most of the thread and it seems there are several different issues being discussed. My issue (which I submitted a bug report for) is as follows.
Frequently while using the Nexus 10, my WiFi icon drops from 2-3 bars to zero bars and I lose all connectivity. Frequently can be from every minute to every 15 minutes. Some days are worse than others. After it happens, it usually takes anywhere from 15 seconds to a couple minutes to get signal back then everything is OK. It took me a while to be able to grab a whole bug report dump before the connection re-established (and I didn't know if that matter or not).
My details:
Device: Nexus 10 w/4.2.1
Router: D-Link DIR-655
Firmware: 2.10NA 17 Oct, 2012
Mode: 802.11bgn (I've also tried 802.11gn)
Security: WPA2-PSK
I've tried many of the suggestions in the thread to no avail.
dh...@gmail.com <dh...@gmail.com> #541
Device: Nexus 7 (4.2.1)
Router: Belkin F5D8633-4 v1
Firmware: 1.01.06 (Jul 29 2008)
Security: WPA2-PSK
As the previous comment the device frequently drops from 2-3 bars to zero or greys out then loses all connectivity and has to re-connect. I couldn't say if it was more frequent during video streaming or general web browsing as the problem seems to occur at anytime.
Router: Belkin F5D8633-4 v1
Firmware: 1.01.06 (Jul 29 2008)
Security: WPA2-PSK
As the previous comment the device frequently drops from 2-3 bars to zero or greys out then loses all connectivity and has to re-connect. I couldn't say if it was more frequent during video streaming or general web browsing as the problem seems to occur at anytime.
ca...@gmail.com <ca...@gmail.com> #542
[Comment deleted]
ca...@gmail.com <ca...@gmail.com> #543
Device: Nexus 7 (4.2.1)
Router: Asus RT-N12
Firmware: DD-WRT v24-sp2 (08/12/10) mini
Security: WPA2-PSK
Wireless connection dropping intermittently, even with 'excellent' signal strength.
Tried all the various 'fixes' to no avail. There are 6 other wireless devices on same network and none of them are disconnecting.
This morning I reverted to 4.1.2 and have had NO dropouts, even when I went to the other end of the house and signal was shown as 'fair'.
Router: Asus RT-N12
Firmware: DD-WRT v24-sp2 (08/12/10) mini
Security: WPA2-PSK
Wireless connection dropping intermittently, even with 'excellent' signal strength.
Tried all the various 'fixes' to no avail. There are 6 other wireless devices on same network and none of them are disconnecting.
This morning I reverted to 4.1.2 and have had NO dropouts, even when I went to the other end of the house and signal was shown as 'fair'.
zd...@gmail.com <zd...@gmail.com> #544
[Comment deleted]
zd...@gmail.com <zd...@gmail.com> #545
Thanks for news, cause this ARP wifi issue on Nexus4 is very frustrated for me..
Wifi as basic function on Google phone.. Simply a Big Shame for Google..
I greatly enjoyed the Nexus4, but im because of this wifi issue disappointed, it issue kills this phone.
Google must to fix in next update! THEN it will be a great phone.
Wifi as basic function on Google phone.. Simply a Big Shame for Google..
I greatly enjoyed the Nexus4, but im because of this wifi issue disappointed, it issue kills this phone.
Google must to fix in next update! THEN it will be a great phone.
ta...@satosan.com <ta...@satosan.com> #546
Sorry about that - below are my router h/w & s/w versions (for comment #532 ). Again, connecting to either router shows the same symptom. I haven't tried yet but I also have a Cisco RV180W if need be tested.
Manufacturer: 2Wire, Inc.
Model: 3800HGV-B
Hardware Version: 2700-100531-006
Software Version:6.3.7.50-plus.tm
Manufacturer: Encore
Model: ENHWI-3GN3
Hardware Version: 1.1.0
Software Version: 1.0.5
Thank you!
Manufacturer: 2Wire, Inc.
Model: 3800HGV-B
Hardware Version: 2700-100531-006
Software Version:
Manufacturer: Encore
Model: ENHWI-3GN3
Hardware Version: 1.1.0
Software Version: 1.0.5
Thank you!
ca...@gmail.com <ca...@gmail.com> #547
Re: 544
Short-lived success - dropouts have started again :-(
Short-lived success - dropouts have started again :-(
mo...@gmail.com <mo...@gmail.com> #548
I have had the wifi drop issue on multiple access points on my Nex7. I don't have this issue with my iphone 4S. What I see is in the middle of watching a movie or something, I'll see the wifi go to gray and then back to blue. This happens not just watching movies, but browsing the web or simply looking at the desktop.
It seems to happen more when I am on a Wireless N only access point. I suspect the majority of users think they are able to connect using N without any issues only because their router supports N but I suspect it's connecting at G speeds not N. Anytime I connect to my N network my link speed doesn't go 54 Mbps and I have a Cisco E4200 with the latest update.
I just called google support and after telling me to restart and confirm I have the latest update for my system, they said to return the device.
I really hope I don't have this issue again after getting it replaced.
It seems to happen more when I am on a Wireless N only access point. I suspect the majority of users think they are able to connect using N without any issues only because their router supports N but I suspect it's connecting at G speeds not N. Anytime I connect to my N network my link speed doesn't go 54 Mbps and I have a Cisco E4200 with the latest update.
I just called google support and after telling me to restart and confirm I have the latest update for my system, they said to return the device.
I really hope I don't have this issue again after getting it replaced.
[Deleted User] <[Deleted User]> #549
[Comment deleted]
[Deleted User] <[Deleted User]> #550
I don't suppose, now that we know that a buggy Qualcomm driver is what is causing the Nexus 4 wifi dropout, that we could get some kind of hint as to how much longer we will have to wait for a fix?
jo...@gmail.com <jo...@gmail.com> #551
Submitted my bug report over a week ago.
Device: Nexus 7 (4.2.1)
Router: Netgear WNDR3400
Firmware: V1.0.0.50_20.0.59
Security: WPA2-PSK [AES]
Starts acting up (disconnect / reconnect every few minutes) about every couple of weeks or so. Cycle power on the router and I am good for a couple more weeks. Since other devices are not having the same issue, the router appears to be a symptom not the root cause.
Device: Nexus 7 (4.2.1)
Router: Netgear WNDR3400
Firmware: V1.0.0.50_20.0.59
Security: WPA2-PSK [AES]
Starts acting up (disconnect / reconnect every few minutes) about every couple of weeks or so. Cycle power on the router and I am good for a couple more weeks. Since other devices are not having the same issue, the router appears to be a symptom not the root cause.
bi...@gmail.com <bi...@gmail.com> #552
I had the drop issue untill i turned off NFC. Solid and fast now.
ti...@gmail.com <ti...@gmail.com> #553
Same problem here, after deep sleep the WLAN icon turns grey and no push notification will arrive the phone.
Device: Nexus 4 (4.2.1)
Router: AVM Fritz!Box 7270 (74.05.22)
Security: WPA2
Device: Nexus 4 (4.2.1)
Router: AVM Fritz!Box 7270 (74.05.22)
Security: WPA2
st...@gmail.com <st...@gmail.com> #554
Same issue here for Nexus 4 and 7.
dm...@gmail.com <dm...@gmail.com> #555
Same symptoms as others on 4.2... no issues at all on 4.1
Device: VZW Galaxy Nexus (Toro)
Router: WRT54GL (TomatoUSB Firmware)
Security WPA2 AES
No other wifi clients are experiencing problems. Again this is a 4.2 wifi issues specific to ALL devices running 4.2
Please help us resolve this for the Galaxy Nexus too and not just the Nexus 4. Thank you!
Also on a separate note, bluetooth misbehaves and does not allow the service to turn off. Again this is 4.2 specific.
Device: VZW Galaxy Nexus (Toro)
Router: WRT54GL (TomatoUSB Firmware)
Security WPA2 AES
No other wifi clients are experiencing problems. Again this is a 4.2 wifi issues specific to ALL devices running 4.2
Please help us resolve this for the Galaxy Nexus too and not just the Nexus 4. Thank you!
Also on a separate note, bluetooth misbehaves and does not allow the service to turn off. Again this is 4.2 specific.
is...@google.com <is...@google.com> #556
@DMIllerZX,
can you eloborate your issues please ? Are you seeing data stall issues when device goes to sleep with your WRT54GL ? This happens even after you turn off wifi optimizations ? How easy is to repro - happens every time or happens more infrequently ?
can you eloborate your issues please ? Are you seeing data stall issues when device goes to sleep with your WRT54GL ? This happens even after you turn off wifi optimizations ? How easy is to repro - happens every time or happens more infrequently ?
[Deleted User] <[Deleted User]> #557
I'd love to collect some data but I am in a large enterprise and do not know the device router info, can you provide some methods to collect data for you to give you more info?
I definitely have the same problem and it is very repeatable....
I definitely have the same problem and it is very repeatable....
dm...@gmail.com <dm...@gmail.com> #558
Thanks for responding.
This issue is extremely easy to reproduce. The problem only occurs when the phone is either sleeping or in deep sleep (I'm not sure which state causes it) I believe it's a deep sleep state though as it doesn't happen 100% of the time when sleeping for shorter amounts of time. I currently have wifi optimizations turned off. The problem presents its self with the option enabled or disabled.
Basically the data stall begins while sleeping, when I wake my phone I'll find my wifi and data signal bars are completely grey. Usually within 1 minute the connection refreshes and I'm able to connect back up to google's servers and all is good. The real problem is that all data communications are down during sleep as the data stall is blocking cellular data as well due to the wifi problem. I have noticed on a few occasions that wifi is unable to repair the connection on its own at all and I either have to manually toggle wifi or even reboot.
I have wifi fixer installed and can see it restarting the wifi numerous times while the phone is sleeping.
If I can provide any logs or feedback please let me know. I'm trying to help all I can to get this resolved.
This issue is extremely easy to reproduce. The problem only occurs when the phone is either sleeping or in deep sleep (I'm not sure which state causes it) I believe it's a deep sleep state though as it doesn't happen 100% of the time when sleeping for shorter amounts of time. I currently have wifi optimizations turned off. The problem presents its self with the option enabled or disabled.
Basically the data stall begins while sleeping, when I wake my phone I'll find my wifi and data signal bars are completely grey. Usually within 1 minute the connection refreshes and I'm able to connect back up to google's servers and all is good. The real problem is that all data communications are down during sleep as the data stall is blocking cellular data as well due to the wifi problem. I have noticed on a few occasions that wifi is unable to repair the connection on its own at all and I either have to manually toggle wifi or even reboot.
I have wifi fixer installed and can see it restarting the wifi numerous times while the phone is sleeping.
If I can provide any logs or feedback please let me know. I'm trying to help all I can to get this resolved.
dm...@gmail.com <dm...@gmail.com> #559
I'm keeping an eye on this with a continuous ping test from a client on the same subnet.
I have removed the wifi fixer app... Wifi optimizations are disabled.
Upon rebooting for a clean start; my Galaxy Nexus went into sleep for the first time since boot.
Wifi immediately stopped working. Other clients pings could no longer get through.
After I pressed the power button to wake up and unlocked the screen I saw the bars were all grey. Wifi then reconnected and the IP address refreshed as I watched the bars transitions from gray to blue (the phone did this automatically after waking, no toggle was required) The ping test began running as it should again.
I have removed the wifi fixer app... Wifi optimizations are disabled.
Upon rebooting for a clean start; my Galaxy Nexus went into sleep for the first time since boot.
Wifi immediately stopped working. Other clients pings could no longer get through.
After I pressed the power button to wake up and unlocked the screen I saw the bars were all grey. Wifi then reconnected and the IP address refreshed as I watched the bars transitions from gray to blue (the phone did this automatically after waking, no toggle was required) The ping test began running as it should again.
pl...@gmail.com <pl...@gmail.com> #560
Same here! After the upgrade of android to 4.2.1 on my N 7, the wifi icon always turn grey even if sitting close to the router! The device could connect to the router but no data transfer was allowed. How come?! Google should fix it as we raise this problem for long time!
aa...@gmail.com <aa...@gmail.com> #561
I have done some troubleshooting on this for my wife's Nexus 7. I recently moved from our tried and true Linksys WRT54G's to Netgear WNDR3400's, because we wanted N for the rest of our computers. Her Nexus would randomly drop, but nothing that a reboot wouldn't fix. After the 4.2 updates this became a huge problem; her Nexus was unusable. I applied the Wi-Fi optimization "fix" which worked for a while. I tried the static IP "fix" which worked for a while. I have made changes to the WNDR3400's, like changing the channels, moved it to B/G/N mixed mode (I usually just use G/N mixed). I changed the bandwidth from 300 to 145 to 54. The problems still existed.
I connected one of my old WRT54G's v2.2 w/ Tomato 1.2.8 on it. She has been connected for over a week without a single drop. So (for now) I have designated this as her AP. I have turned on Wi-Fi optimizations, and it has no effect when connected to the WRT54G.
All routers have been tested with WPA2 Personal (AES) encryption.
I connected one of my old WRT54G's v2.2 w/ Tomato 1.2.8 on it. She has been connected for over a week without a single drop. So (for now) I have designated this as her AP. I have turned on Wi-Fi optimizations, and it has no effect when connected to the WRT54G.
All routers have been tested with WPA2 Personal (AES) encryption.
cr...@gmail.com <cr...@gmail.com> #562
[Comment deleted]
cr...@gmail.com <cr...@gmail.com> #563
Aside from this bug, there is a major problem that google devs should improve related to the wifi.
I'm talking about the push framework behaviour under certain circumstances.
My router (a lot in the world i guess) have a "tcp idle disconnect time out" of 300 seconds (I can't change those settings on the operator router).
So after 300 seconds, every unused tcp connection get closed, push connection also. I know some people around the web getting crazy for this problem, even app developers.
From gtalk service monitor, I can see that it sends an hearbeat/reconnect every 15 minutes, thats to much in my case, because all the push notifications get delayed untill the push connection is restored. Android should have some way to check much often the push connection state. The only things that work is to deactivate/reactivate the wifi on the phone or wait around 10 minutes. On 3g everything is ok, in my case. This make the push notification framework not reliable.
I know this is a bit off topic and I'm sorry, but I hope this will have a fix in the future.
I'm talking about the push framework behaviour under certain circumstances.
My router (a lot in the world i guess) have a "tcp idle disconnect time out" of 300 seconds (I can't change those settings on the operator router).
So after 300 seconds, every unused tcp connection get closed, push connection also. I know some people around the web getting crazy for this problem, even app developers.
From gtalk service monitor, I can see that it sends an hearbeat/reconnect every 15 minutes, thats to much in my case, because all the push notifications get delayed untill the push connection is restored. Android should have some way to check much often the push connection state. The only things that work is to deactivate/reactivate the wifi on the phone or wait around 10 minutes. On 3g everything is ok, in my case. This make the push notification framework not reliable.
I know this is a bit off topic and I'm sorry, but I hope this will have a fix in the future.
[Deleted User] <[Deleted User]> #564
I don't suppose, now that we know that a buggy Qualcomm driver is what is causing the Nexus 4 wifi dropout, that we could get some kind of hint as to how much longer we will have to wait for a fix?
is...@google.com <is...@google.com> #565
@DMillerZX, can you get the tomatousb firmware version and a dump of the various config details on the access point ?
@aaron.mais, can you get same details for your Netgear WNDR3400 router - firmware and a full dump of the configuration on the router ?
For nexus 4, update time frame is not known at this point
@aaron.mais, can you get same details for your Netgear WNDR3400 router - firmware and a full dump of the configuration on the router ?
For nexus 4, update time frame is not known at this point
[Deleted User] <[Deleted User]> #566
Tnx, Isher.
mo...@gmail.com <mo...@gmail.com> #567
[Comment deleted]
mo...@gmail.com <mo...@gmail.com> #568
Is there at least a workaround for Nexus 4?
Something we can do to receive those notifications in a timely manner?
Something we can do to receive those notifications in a timely manner?
[Deleted User] <[Deleted User]> #569
@Isher: any chance that you'd let some of us test a beta release prior to the next update?
dm...@gmail.com <dm...@gmail.com> #570
@isher
Tomato version I'm using is tomato-NDUSB-1.28.8754-vpn3.6 (latest stable) I'll send you more thorough config parameters once I return home as it's my home's wireless router. I'm currently trying to troubleshoot the same behavior on my work's access point which I am the administrator for. This is a different router with stock firmware; it is displaying the same symptoms although less frequent.
My work router which causes the same issues is:
Linksys WAP4400N
Firmware Version: 1.2.1
B/G/N-Mixed Mode
WPA2-Personal
AES
Key Renewal Timeout: 3600 Seconds
Channel Bandwidth: 200mhz
Guard Interval: Auto
Tx Rate (B,G,N) Auto
CTS Protection: Auto
WMM: Enabled
Beacon Interval: 100
DTM Interval: 1
RTS Threshold: 2347
Tomato version I'm using is tomato-NDUSB-1.28.8754-vpn3.6 (latest stable) I'll send you more thorough config parameters once I return home as it's my home's wireless router. I'm currently trying to troubleshoot the same behavior on my work's access point which I am the administrator for. This is a different router with stock firmware; it is displaying the same symptoms although less frequent.
My work router which causes the same issues is:
Linksys WAP4400N
Firmware Version: 1.2.1
B/G/N-Mixed Mode
WPA2-Personal
AES
Key Renewal Timeout: 3600 Seconds
Channel Bandwidth: 200mhz
Guard Interval: Auto
Tx Rate (B,G,N) Auto
CTS Protection: Auto
WMM: Enabled
Beacon Interval: 100
DTM Interval: 1
RTS Threshold: 2347
si...@iver.us <si...@iver.us> #571
This is also an issue with the Nexus 10. It seems like Google is only asking about the Nexus 4/7 so thought I'd bring it up. For me it randomly will drop wifi connection and reconnect. Also sometimes it will have a very weak signal and slow speed where other devices are fine. It seems to happen more often when Bluetooth is enabled/connected and both wifi bands are enabled.
[Deleted User] <[Deleted User]> #572
I was was going to wait until after we had an update for the Nexus 4 before reporting there is an additional wifi network problem with the N4, which is most likely related to the buggy Qualcomm driver issue that is being blamed for the "deep sleep wifi disconnect" problem. However, it's beginning to look like the update for the N4 will not be upcoming any time soon.
This other problem is that there are severe packet drop issues with the N4 even when the phone is awake and the display is on. This makes the phone completely unusable for voip calls using Google Voice or GrooveIP. Which, as it turns out, is why I bought the Nexus 4.
I have a Nexus 7 which has not experienced either the deep-sleep disconnect problem, nor the active packet loss problem. These behaviors are specific to the Nexus 4.
Question for Isher: have others reported on packet loss problems with the N4 similar to what I just described, and if so will a patched Qualcomm driver fix it?
This other problem is that there are severe packet drop issues with the N4 even when the phone is awake and the display is on. This makes the phone completely unusable for voip calls using Google Voice or GrooveIP. Which, as it turns out, is why I bought the Nexus 4.
I have a Nexus 7 which has not experienced either the deep-sleep disconnect problem, nor the active packet loss problem. These behaviors are specific to the Nexus 4.
Question for Isher: have others reported on packet loss problems with the N4 similar to what I just described, and if so will a patched Qualcomm driver fix it?
[Deleted User] <[Deleted User]> #573
BTW, guys: there are lots of eyes on this issue now, perhaps because of the visibility that this recent Linux Today article has given it: http://www.linuxtoday.com/upload/has-google-become-institution-bound-130113152507.html
One recent visitor to read the article:
Page Views: 3 (2 this visit)
Entry Page Time: 15 Jan 2013 12:04:55
Visit Length: 2 mins 15 secs
Browser: Chrome 23.0
OS: Win7
Resolution: 1680x1050
Total Visits: 2
Location: Washington, District of Columbia, United States
IP Address: Executive Office Of The President (198.137.241.197) [Label IP Address]
Referring URL:www.linuxtoday.com/upload/has-google-become-institution-bound-130113152507.html
Entry Page:things-linux.blogspot.com/2013/01/has-google-become-institution-bound.html
Exit Page:
things-linux.blogspot.com/2013/01/it-was-known-issue.html
http://198.137.241.197/
198.137.241.197
One recent visitor to read the article:
Page Views: 3 (2 this visit)
Entry Page Time: 15 Jan 2013 12:04:55
Visit Length: 2 mins 15 secs
Browser: Chrome 23.0
OS: Win7
Resolution: 1680x1050
Total Visits: 2
Location: Washington, District of Columbia, United States
IP Address: Executive Office Of The President (198.137.241.197) [Label IP Address]
Referring URL:
Entry Page:
Exit Page:
198.137.241.197
dm...@gmail.com <dm...@gmail.com> #574
More eyes the better, maybe some of the devs from rootz or xda can come up with a solution until Google get around to pushing out an update.
This topic needs to be marked as HIGH priority.
This topic needs to be marked as HIGH priority.
[Deleted User] <[Deleted User]> #575
That's what I've been trying to convey, 575. My Nexus 4 is a pretty Gorilla Glass brick when on wifi.
ke...@gmail.com <ke...@gmail.com> #576
My Nexus 7 drops all the time ever since the 4.2.1 update. Google needs to fix this please.
ja...@gmail.com <ja...@gmail.com> #577
My NEXUS 4 not able to connect to wifi router at my home.
my iPhone is able to connect.
my current android version is 4.2.1.
As per other posts, it is a known issue & google is already know it.
I request Google Inc. to fix this as soon as possible.
my iPhone is able to connect.
my current android version is 4.2.1.
As per other posts, it is a known issue & google is already know it.
I request Google Inc. to fix this as soon as possible.
is...@google.com <is...@google.com> #578
@jaikumar123, your device is completely unable to connect ?
If so, please provide details of router with firmware version and a dump of your access point configuration. If possible, can you get a bugreport from device (You can get a bugreport by pressing vol up + vol down + power button at same time)
If so, please provide details of router with firmware version and a dump of your access point configuration. If possible, can you get a bugreport from device (You can get a bugreport by pressing vol up + vol down + power button at same time)
dm...@gmail.com <dm...@gmail.com> #579
It's still too soon to call for sure; however, I believe that enabling WMM on my WRT54GL (TomatoUSB Firmware) appears to have resolved the issues... I'll know for sure when I wake up in the morning. Note that I have wifi optimizations still disabled, and previously under 4.1 my phone functioned fine on this network without the WMM option.
hu...@gmail.com <hu...@gmail.com> #580
I had the same issue with N10 and now it is gone. I don"t know how. I tried all but nothing worked then I turned off the device put on for charging and turned it back on. It is working fine.
da...@gmail.com <da...@gmail.com> #581
Same problem here. Nexus 4 connects to home router but is unable to receive any data.
Changing the router's channel or updating its firmware has not solved the problem.
On other wifi environments N4 works fine.
Android version: 4.2.1
Router: D-Link DSL-2780
Hardware Version: A2
Firmware Version: v2.02t
Security Type: WPA-PSK+WPA2-PSK
Many Thanks. Hope someone is able to solve this absurd problem!
Changing the router's channel or updating its firmware has not solved the problem.
On other wifi environments N4 works fine.
Android version: 4.2.1
Router: D-Link DSL-2780
Hardware Version: A2
Firmware Version: v2.02t
Security Type: WPA-PSK+WPA2-PSK
Many Thanks. Hope someone is able to solve this absurd problem!
st...@gmail.com <st...@gmail.com> #582
I'm having more success with my wifi connection since I switched OFF
NFC
Avoid Poor Connections
Wifi Optimisation
I also switched my router to 2.4GHz only (not 5GHz) although I've left the N4 set to Wifi Frequency Band set to Auto.
I also set a wifi channel number in the router rather than the auto setting.
When it connects, after rebooting router and N4, it tends to stay connected until I leave the house.
Far far from ideal, but can actually get some usage from it......now I only need to use my iPhone for 50% of the time!!!
NFC
Avoid Poor Connections
Wifi Optimisation
I also switched my router to 2.4GHz only (not 5GHz) although I've left the N4 set to Wifi Frequency Band set to Auto.
I also set a wifi channel number in the router rather than the auto setting.
When it connects, after rebooting router and N4, it tends to stay connected until I leave the house.
Far far from ideal, but can actually get some usage from it......now I only need to use my iPhone for 50% of the time!!!
sh...@gmail.com <sh...@gmail.com> #583
I spoke to my ISP (Talk Talk) who were very helpful - they talked me through a wide variety of fixes none of which worked. In the end they changed my router from the D link DSL 2780 to a Huwai router -and I now have no more issues; however, the guy I spoke to at TALK TALK's call centre was initially reluctant to swop the router (which worked perfectly with the 11 other devices in our house) as he said it was a known problem that had recently raised its head and only affected the NEXUS 4 - so it would seem there is a compatibility issue between the D-link 2780 and the N 4. However, as my contract was due for renewal he sent me the replacement router. It still begs the question why have Google not resolved the software glitch rather than letting the ISPs pick up the tab for their shorfalls????
Other than that the N 4 is brilliant and the best phone that I have owned - leaves my previous iPhone 4s and HTC desire S in the dust in every respect and Android 4.2 is simply brilliant and so easy to use. Hopefully Android 4.2.2 will resolve the N4s wi-fi narcolepsy issue.
Steve
Other than that the N 4 is brilliant and the best phone that I have owned - leaves my previous iPhone 4s and HTC desire S in the dust in every respect and Android 4.2 is simply brilliant and so easy to use. Hopefully Android 4.2.2 will resolve the N4s wi-fi narcolepsy issue.
Steve
ch...@gmail.com <ch...@gmail.com> #584
My Nexus 4, as well as two other coworkers' Nexus 4s, cannot connect to our work network. One says hers won't connect to her home network either.
It's really hard to tell what exactly causes my phone to not work while on wifi. Sometimes it connects and works for a bit, sometimes it won't connect at all, sometimes things get so bad the wifi page in Settings crashes and I have to use the wifi toggle on the main Settings page to turn it off. What's certain is that my wifi at work only works for a few minutes at most before crashing.
Router nearest me at work: Cisco AirLap 1131-A6-A-K9
Security: WPA
My Nexus seems to work fine on my Airport Extreme at home, as well as my friend's routers.
I have a bugreport, but I am not quite sure how to 'submit' it. Do I just post here?
It's really hard to tell what exactly causes my phone to not work while on wifi. Sometimes it connects and works for a bit, sometimes it won't connect at all, sometimes things get so bad the wifi page in Settings crashes and I have to use the wifi toggle on the main Settings page to turn it off. What's certain is that my wifi at work only works for a few minutes at most before crashing.
Router nearest me at work: Cisco AirLap 1131-A6-A-K9
Security: WPA
My Nexus seems to work fine on my Airport Extreme at home, as well as my friend's routers.
I have a bugreport, but I am not quite sure how to 'submit' it. Do I just post here?
is...@google.com <is...@google.com> #586
@chad.estes, will send you an email about bugreport
@sharpe.steve & dario.lolli, do you guys have more details about the D-link 2780 configuration setup
@sharpe.steve & dario.lolli, do you guys have more details about the D-link 2780 configuration setup
ol...@gmail.com <ol...@gmail.com> #587
My N7 is running version 4.1.2 and have the same problem connecting (#517) like everyone else running 4.2.1. It is definitely not a 4.2.1 only case. And I repeat that my N7 can connect flawlessly without any interruptions to an unsecured open channel because there happens to be one in our neighborhood. This is very definitely a firmware issue not liking secured wifi channels.
da...@gmail.com <da...@gmail.com> #588
@Isher:
Hi, not sure if this is what you are looking for:
VPI: 0
VCI: 38
MTU: 1432
DNS settings: Set to obtain automatically (or equivalent)
Encapsulation: PPP over ATM (PPPoA) using VC-MUX
Modulation Type: Auto
This is what I have found on my ISP's webpage (Talk Talk). Hope it can be of help.
Hi, not sure if this is what you are looking for:
VPI: 0
VCI: 38
MTU: 1432
DNS settings: Set to obtain automatically (or equivalent)
Encapsulation: PPP over ATM (PPPoA) using VC-MUX
Modulation Type: Auto
This is what I have found on my ISP's webpage (Talk Talk). Hope it can be of help.
[Deleted User] <[Deleted User]> #589
Don't want to seem unduly critical, Google Devs, but seriously: what is the deal with the Nexus 4? It really did take about 2 months to get your attention regarding the crippling wifi disconnect problems with the phone. And all the while the Google Device Support folks were still calling it a hardware problem and RMA'ing phones any time a person would call to complain about it.
Then, the Device Support folks called the deep sleep wifi disconnect behavior a "feature".
Then one of the devs said that the behavior was due to a buggy Qualcomm wifi driver.
Yet the devs are still asking everybody who is experiencing wifi problems with the N4 and the N7 to provide their router model and firmware rev. info.
Is it really asking too much to get a straight answer? Two straight answers, actually:
1) WTF is the problem with the Nexus 4, and
2) How long is it going to take before you fix it?
If there are separate wifi problems that affect the N4 and the N7, perhaps you could share that with us as well.
Seriously. That's all we want to know.
Thanks in advance.
is...@google.com <is...@google.com> #590
@DMillerZX, did the WMM setting help ? Can you provide the exact version on the WRT54GL router and the config dump ?
@dario.lolli, a config dump that includes following is useful:
Mode: Mixed or g only
Security:
Channel Bandwidth:
WMM setting:
Beacon Interval:
DTM Interval:
ARP filtering causes data stalls during suspend, but the rest of the connectivity issues are unrelated to this.
@dario.lolli, a config dump that includes following is useful:
Mode: Mixed or g only
Security:
Channel Bandwidth:
WMM setting:
Beacon Interval:
DTM Interval:
ARP filtering causes data stalls during suspend, but the rest of the connectivity issues are unrelated to this.
dm...@gmail.com <dm...@gmail.com> #591
The WRT54GL I'm using is v 1.1. Enabling WMM has definitely helped! The difference was immediate! Typically I believe this setting is enabled by default if a router supports it; however, this was not the case on Tomato and I had to manually enable it. I will post the rest of the config when I get home.
[Deleted User] <[Deleted User]> #592
@Isher: If the buggy Qualcomm driver used by the Nexus 4 is what is causing the ARP filtering which is what is causing the wifi "deep sleep" dropout behavior (and probably other data stalls as well), perhaps it would be a good idea to release a patch (you know, like NOW) for the N4 that contained a fixed version of the Qualcomm driver, don't you think?
ja...@gmail.com <ja...@gmail.com> #593
@590: I completely agree with everything you said. Some straight answers would be nice. After no straight answers during the botched launch, you'd think Google would have a fire under their butts. Now we actually have the devices and there are legitimate problems, it doesn't seem anything has changed. Very frustrating.
@Google Devs: I submitted my bug report weeks ago and my details in #248 above, but I would also like to add that this problem happens to me on my T-Mobile HSPA+ data connection as well; it is NOT limited to Wifi. So I'm not sure I am buying the "buggy Qualcomm wifi driver" on it's own. It seems like a possible OS/Radio issue as well. If it was just a buggy Wifi driver, HSPA+ connections wouldn't be affected, but they are. Maybe a new radio is needed? Hopefully being worked on...
@Google Devs: I submitted my bug report weeks ago and my details in #248 above, but I would also like to add that this problem happens to me on my T-Mobile HSPA+ data connection as well; it is NOT limited to Wifi. So I'm not sure I am buying the "buggy Qualcomm wifi driver" on it's own. It seems like a possible OS/Radio issue as well. If it was just a buggy Wifi driver, HSPA+ connections wouldn't be affected, but they are. Maybe a new radio is needed? Hopefully being worked on...
sk...@gmail.com <sk...@gmail.com> #594
I´m very frustrated for this ARP Qualcomm driver wifi "deep sleep" issue, and..I am very disappointed from @Google Devs.. I didnt expect it from the company like Google.. Yesterday was too late to fix this wifi issue!
[Deleted User] <[Deleted User]> #595
@594: Interesting that you have experienced data dropout with HSPA+. I have experienced this as well when making voip calls using Google Voice and GrooveIP over an HSPA+ connection. Initially, I suspected that my provider, T-Mobile was being flaky, but now I'm not so sure. On the three occasions that I experienced voip call packet loss, I was being served by separate towers in the Santa Fe, NM area.
[Deleted User] <[Deleted User]> #596
@Isher: Now would be a good time to ask: what will it take to escalate this issue to give it greater priority inside Google?
[Deleted User] <[Deleted User]> #597
@Ischer Seriously, would like an answer to this.
For the rest of you, there appears to be more here than meets the eye. According to this article:
http://www.electronista.com/articles/13/01/14/lg.said.to.prep.new.nexus.devices.for.mwc/
LG has already stopped manufacturing the Nexus 4, of which only ~400,000 units have been sold.
We suspect that buggy Qualcomm wifi drivers are in all 400,000 of them, based on the content of this thread. Additionally, there have been a couple of reports of HSPA+ data dropouts as well.
It begins to sound like Google sold 400,000 lemons and then stopped having them manufactured.
I will probably be asking for my money back, since no detectable progress has been seen fixing the one I already have.
For the rest of you, there appears to be more here than meets the eye. According to this article:
LG has already stopped manufacturing the Nexus 4, of which only ~400,000 units have been sold.
We suspect that buggy Qualcomm wifi drivers are in all 400,000 of them, based on the content of this thread. Additionally, there have been a couple of reports of HSPA+ data dropouts as well.
It begins to sound like Google sold 400,000 lemons and then stopped having them manufactured.
I will probably be asking for my money back, since no detectable progress has been seen fixing the one I already have.
ja...@gmail.com <ja...@gmail.com> #598
@596: I also thought it was T-mobile being flaky, more specifically the tower near my house, but it doesn't matter. It happens everywhere. Grey bars and can't get any packets out until I toggle Airplane mode or sometimes, reboot. I also use Google Voice and it's a huge PITA when I can't get texts in a timely fashion.
We're not alone either.. There are multiple threads on XDA detailing data drops, and it's not limited to any carrier or country:
http://forum.xda-developers.com/showthread.php?t=2084706
In the past few days I found a radio thread here:
http://forum.xda-developers.com/showthread.php?t=2087227
Yesterday I tested with the .27 radio and today with the .24 radio. In both cases, data drops on HSPA+ still occur, albeit a bit less frequently. Signal strength is stronger and data speeds are better when I'm at home, but the battery drain is much higher with both radios than the latest .33 radio.
Having fewer HSPA+ data drops with the older radios also makes me inclined to believe that the radio is A culprit in this equation. Now whether the radio includes the "buggy wifi driver", Google Devs will have to chime in, but I would think that it does. It might also correlate with the timing of the 4.2.1 update (assuming it included the .33 radio).
We're not alone either.. There are multiple threads on XDA detailing data drops, and it's not limited to any carrier or country:
In the past few days I found a radio thread here:
Yesterday I tested with the .27 radio and today with the .24 radio. In both cases, data drops on HSPA+ still occur, albeit a bit less frequently. Signal strength is stronger and data speeds are better when I'm at home, but the battery drain is much higher with both radios than the latest .33 radio.
Having fewer HSPA+ data drops with the older radios also makes me inclined to believe that the radio is A culprit in this equation. Now whether the radio includes the "buggy wifi driver", Google Devs will have to chime in, but I would think that it does. It might also correlate with the timing of the 4.2.1 update (assuming it included the .33 radio).
ja...@gmail.com <ja...@gmail.com> #599
Just to add to to my last post.. The "buggy Qualcomm driver" may be AN issue with the Nexus 4 (not the only issue though), but that doesn't explain people experiencing these issues on multiple devices. Nexus 7 has a Tegra 3 chipset, Nexus 10 has a Exynos chipset, and I've seen some Galaxy Nexus reports in here (TI Omap chipset IIRC). The only common theme here is Android 4.2.1.
@598: I've seen that report on just about every tech blog, and while it's hard to believe, I wouldn't put it past them at this point.
I got trolled after my post #280 about this being a High Priority issue and the amount of devices potentially affected. Good to know others are just as mad as I am.
@598: I've seen that report on just about every tech blog, and while it's hard to believe, I wouldn't put it past them at this point.
I got trolled after my post #280 about this being a High Priority issue and the amount of devices potentially affected. Good to know others are just as mad as I am.
ph...@gmail.com <ph...@gmail.com> #601
Both of my N4s can't connect at all to two of my three wireless routers since 4.2.1 update. I got them with 4.2 and am pretty sure I was able to connect to at least one of the now failing routers. All other devices (Desire HD, iPad, Windows laptops) have no problems at all with any of these routers.
The two routers that don't work:
Buffalo WHR-HP-G54 running DD-WRT v24-sp2
Mode: G-Only
Security: WPA2 Personal - AES
Channel Bandwidth: ?
WMM setting: Enabled
Beacon Interval: 100
DTM Interval: 1
Netgear WNR3500L running DD-WRT v24-sp2
Mode: NG-Mixed
Security: WPA2 Personal - AES
Channel Bandwidth: ?
WMM setting: Enabled
Beacon Interval: 100
DTM Interval: 1
With WMM disabled both my N4s connect to the above routers without problems!
The router that connects fine is a Netgear WNDR3700v2 with up-to-date default firmware.
The two routers that don't work:
Buffalo WHR-HP-G54 running DD-WRT v24-sp2
Mode: G-Only
Security: WPA2 Personal - AES
Channel Bandwidth: ?
WMM setting: Enabled
Beacon Interval: 100
DTM Interval: 1
Netgear WNR3500L running DD-WRT v24-sp2
Mode: NG-Mixed
Security: WPA2 Personal - AES
Channel Bandwidth: ?
WMM setting: Enabled
Beacon Interval: 100
DTM Interval: 1
With WMM disabled both my N4s connect to the above routers without problems!
The router that connects fine is a Netgear WNDR3700v2 with up-to-date default firmware.
[Deleted User] <[Deleted User]> #602
@600: Don't worry, you're not the only who is angry about the Nexus 4, and the lackluster support we are getting.
@Ischer: Seriously, how do we escalate this?
@Ischer: Seriously, how do we escalate this?
is...@google.com <is...@google.com> #603
Thanks @phitsc. At this time, ETA for update is not clear.
aa...@gmail.com <aa...@gmail.com> #604
Netgear WNDR3400 v1
Firmware: 1.0.0.50_20.0.59
Wireless Settings (2.4GHz b/g/n)
Region North America
Channel 1
Mode Up to 300 Mbps
Wireless AP On
Broadcast Name On
Wireless isolation Off
Wi-Fi Protected Setup Configured
Wireless Settings (5GHz a/n)
Region North America
Channel 149(P)+153(S)
Mode Up to 300 Mbps
Wireless AP On
Broadcast Name On
Wireless isolation Off
Wi-Fi Protected Setup Configured
@phitsc I was running DD-WRT on one of my WRT54G's and couldn't get the Nexus 7 to connect. I switched to Tomato 1.2.8 and its been rock solid.
Firmware: 1.0.0.50_20.0.59
Wireless Settings (2.4GHz b/g/n)
Region North America
Channel 1
Mode Up to 300 Mbps
Wireless AP On
Broadcast Name On
Wireless isolation Off
Wi-Fi Protected Setup Configured
Wireless Settings (5GHz a/n)
Region North America
Channel 149(P)+153(S)
Mode Up to 300 Mbps
Wireless AP On
Broadcast Name On
Wireless isolation Off
Wi-Fi Protected Setup Configured
@phitsc I was running DD-WRT on one of my WRT54G's and couldn't get the Nexus 7 to connect. I switched to Tomato 1.2.8 and its been rock solid.
dm...@gmail.com <dm...@gmail.com> #605
Back to square one now, apparently enabling WMM was not the fix. I'm now in a compete data stall... and waiting to see if it will come back without a wifi toggle or reboot. Unlikely... I'm going on 10 minutes now... All this time data is completely down, all gray bars. Google needs to acknowledge that this IS a 4.2 issue. I am on the VZW Galaxy Nexus (toro) having this exact problem. I wont' stay enabling WMM didn't help to have this happen less frequently; however, it's NOT a fix.
@isher wifi configs are doing you guys no good. It's something in 4.2, what code changed to include the wifi optimizations? Something has clearly been hosed.
In the attached pictures you will see how often the wifi is disconnecting and reconnecting because of smart wifi while the phone is sleeping. The other screen is of the constant gray bars. I actually wasn't able to recover by toggling wifi either , I had to toggle air plane mode in order to recover from the data stall. Essentially can't use 4.2 on wifi..... Ugh I don't want to go back to 4.1 :(
@isher wifi configs are doing you guys no good. It's something in 4.2, what code changed to include the wifi optimizations? Something has clearly been hosed.
In the attached pictures you will see how often the wifi is disconnecting and reconnecting because of smart wifi while the phone is sleeping. The other screen is of the constant gray bars. I actually wasn't able to recover by toggling wifi either , I had to toggle air plane mode in order to recover from the data stall. Essentially can't use 4.2 on wifi..... Ugh I don't want to go back to 4.1 :(
[Deleted User] <[Deleted User]> #606
@606: Welcome to our world.
da...@gmail.com <da...@gmail.com> #607
Original Issue 36949180 merged into 40065:
Problem: Each device that runs Jelly Bean 4.x has poor or no WiFi connectivity. Downloads and streaming hang,freeze,or stop completely. The issue is intermittent, but increases in frequency as time goes on. WiFi resets & reconnects, device resets, airplane mode, mobile data only, none of these have helped our fixed the issue. No other WiFi device we currently own displays these issues, this includes a Verizon Wireless iPad 3rd gen w/4G LTE, Apple TV, Roku, Verizon Wireless Samsung Galaxy Tab 10.1 with 4.0.4 (SCH-I905), Verizon Wireless Samsung Galaxy Tab 7.0 with 2.3.5 (SCH-I800), iPhone 4, and lastly a Samsung Stellar smartphone.
I originally purchased a 16GB Nexus 7 which came installed with Jelly Bean. Wi-Fi issues began within a few days. I am also using a Motorola RAZR M which never displayed WiFi connectivity issues until it received the Jelly Bean update. It took a few weeks for the issue to be consistent. My wife is using a Verizon Samsung Galaxy S3 to which her experience matches that of my RAZR M. She had no WiFi connection issues until she received the Jelly Bean update.
Nexus 7 16 GB WiFi only with 4.2.1
Verizon Wireless Motorola Droid RAZR M with 4.1.1
Verizon Wireless Samsung Galaxy S3 with 4.1.1
Update: Razr M has been replaced with a Verizon Galaxy Note 2 with 4.1.1 - same issues remain
Router: Linksys E4200
Firmware: 1.0.04 build 11
Wireless Security: WPA2 Personal (5 and 2.4 GHz)
WPS: configured
Problem: Each device that runs Jelly Bean 4.x has poor or no WiFi connectivity. Downloads and streaming hang,freeze,or stop completely. The issue is intermittent, but increases in frequency as time goes on. WiFi resets & reconnects, device resets, airplane mode, mobile data only, none of these have helped our fixed the issue. No other WiFi device we currently own displays these issues, this includes a Verizon Wireless iPad 3rd gen w/4G LTE, Apple TV, Roku, Verizon Wireless Samsung Galaxy Tab 10.1 with 4.0.4 (SCH-I905), Verizon Wireless Samsung Galaxy Tab 7.0 with 2.3.5 (SCH-I800), iPhone 4, and lastly a Samsung Stellar smartphone.
I originally purchased a 16GB Nexus 7 which came installed with Jelly Bean. Wi-Fi issues began within a few days. I am also using a Motorola RAZR M which never displayed WiFi connectivity issues until it received the Jelly Bean update. It took a few weeks for the issue to be consistent. My wife is using a Verizon Samsung Galaxy S3 to which her experience matches that of my RAZR M. She had no WiFi connection issues until she received the Jelly Bean update.
Nexus 7 16 GB WiFi only with 4.2.1
Verizon Wireless Motorola Droid RAZR M with 4.1.1
Verizon Wireless Samsung Galaxy S3 with 4.1.1
Update: Razr M has been replaced with a Verizon Galaxy Note 2 with 4.1.1 - same issues remain
Router: Linksys E4200
Firmware: 1.0.04 build 11
Wireless Security: WPA2 Personal (5 and 2.4 GHz)
WPS: configured
is...@google.com <is...@google.com> #608
@databryan, are you willing to provide bugreports from your nexus 7 ? If so, I can email you separately to fetch these. Thanks.
da...@gmail.com <da...@gmail.com> #609
Re:609
Sure
Sure
ol...@gmail.com <ol...@gmail.com> #610
Has anyone from Google acknowledged that the issue affects the N10 as well yet?
jo...@gmail.com <jo...@gmail.com> #611
Hi guys - has anyone else noticed that the problem (in my case it's wifi disconnecting on the Nexus 7 3G) seems to resolve itself temporarily when you use the Dropbox app to attempt to retrieve a file that's online?
In my case, when the wifi disconnects (grey wifi icon), it will reconnect to my home network if I attempt to retrieve a file from the Dropbox cloud storage using the Dropbox app. It will then disconnect after a short time (about 1/2mins) until I attempt to retrieve an offline file from the Dropbox app again.
I thought maybe it's allowing connections on demand for any cloud storage, but I can't reproduce the temporary solution with anything but the Dropbox app so far (I've tried the Drive app after a disconnect but to no avail).
In my case, when the wifi disconnects (grey wifi icon), it will reconnect to my home network if I attempt to retrieve a file from the Dropbox cloud storage using the Dropbox app. It will then disconnect after a short time (about 1/2mins) until I attempt to retrieve an offline file from the Dropbox app again.
I thought maybe it's allowing connections on demand for any cloud storage, but I can't reproduce the temporary solution with anything but the Dropbox app so far (I've tried the Drive app after a disconnect but to no avail).
[Deleted User] <[Deleted User]> #612
[Comment deleted]
[Deleted User] <[Deleted User]> #613
fe...@gmail.com <fe...@gmail.com> #614
Would a bug report from a Galaxy Nexus help at all?
If so, I can look into triggering the behaviour and emailing one.
If so, I can look into triggering the behaviour and emailing one.
na...@gmail.com <na...@gmail.com> #615
bug from nexus 7 with android 4.2.1 /kernel 3.1.10 .
this bug is really annoying i can't use my nexus at home .just with the wifi at work .
waiting for fix .
thanks for all who's reporting the bug and who's looking for a fix.
this bug is really annoying i can't use my nexus at home .just with the wifi at work .
waiting for fix .
thanks for all who's reporting the bug and who's looking for a fix.
sb...@gmail.com <sb...@gmail.com> #616
I have the wifi disabled on my Nexus 4 - it's driving me nuts. I love the phone but WiFi is a must. Can someone from Google give us a idea on when update will be released or is it time to get another phone.
[Deleted User] <[Deleted User]> #617
@617: The Google as repeatedly answered, "NO!" to that question. But don't trust me, ask around.
is...@google.com <is...@google.com> #618
Folks with D-Link DSL-2780 (which seems to only available from TalkTalk in UK and not available for purchase here to repro), can anybody pull a 802.11 wireshark capture when data stall occurs ? (see http://wiki.wireshark.org/CaptureSetup/WLAN ) ?
rt...@gmail.com <rt...@gmail.com> #619
Just checking and reports say the D-link DSL-2780 is running the Ralink RT3052 chipset to control the wifi & ethernet part of it. Coincidentally this is the same chipset as the one in my Buffalo WHR-G300N v1.0, where I have the same issue on my Nexus 4 of not being able to download data.
Is issue something to do with the ralink chipset or is it just happenstance that both these routers are having issues?
Is issue something to do with the ralink chipset or is it just happenstance that both these routers are having issues?
sb...@gmail.com <sb...@gmail.com> #620
From my testing it doesn't matter what brand wireless router you have. I'm in the computer business and we've tried linksys, dlink, engenius, open mesh, and a ampedwireless router. My nexus 4 is consistent across all devices.
May have to send google a bill for my data :) since I'm only running on that.
May have to send google a bill for my data :) since I'm only running on that.
dm...@gmail.com <dm...@gmail.com> #621
When is Google going to realize this isn't an issue related to routers? It's 4.2.1........ We expect more Google
dm...@gmail.com <dm...@gmail.com> #622
[Comment deleted]
ja...@tomlinsonfox.me.uk <ja...@tomlinsonfox.me.uk> #623
I had this issue with my D-Link DSL-2780 but the nexus 4 was fine when used around family and friends wifi. My router was quite old and a firmware update didn't fix this and it seemed quite flaky after the update. As a result I decided to buy a new router TP-LINK 300Mbps Wireless N ADSL2+ Modem Router which works fine with the nexus 4. Does anyone in google testing this bug want to borrow my old D-Link DSL-2780 router to help fix this bug? I am based in the UK so it may be impracticable but if someone in google is willing to pay postage (both ways) I'll send it to you to help?
cr...@gmail.com <cr...@gmail.com> #624
@622 they need to reproduce the bug, to see what happens..
jm...@me.com <jm...@me.com> #626
[Comment deleted]
ma...@gmail.com <ma...@gmail.com> #627
I'm having the same WiFi connectivity issues on my N7 after upgrading to 4.2.1
However, I noticed that whenever I'm plugged to power my WiFi connection stays on.
However, I noticed that whenever I'm plugged to power my WiFi connection stays on.
ru...@gmail.com <ru...@gmail.com> #628
has anyone modded the config in this location?
/system/etc/wifi/WCNSS_qcom_cfg.ini
# This file allows user to override the factory
# defaults for the WLAN Driver
# Enable/Disable Idle Scan
gEnableIdleScan=0
# Increase sleep duration (seconds) during IMPS
# 0 implies no periodic wake up from IMPS. Periodic wakeup is
# unnecessary if Idle Scan is disabled.
gImpsModSleepTime=0
Enable suspend or not
# 1: Enable standby, 2: Enable Deep sleep, 3: Enable Mcast/Bcast Filter
gEnableSuspend=3
/system/etc/wifi/WCNSS_qcom_cfg.ini
# This file allows user to override the factory
# defaults for the WLAN Driver
# Enable/Disable Idle Scan
gEnableIdleScan=0
# Increase sleep duration (seconds) during IMPS
# 0 implies no periodic wake up from IMPS. Periodic wakeup is
# unnecessary if Idle Scan is disabled.
gImpsModSleepTime=0
Enable suspend or not
# 1: Enable standby, 2: Enable Deep sleep, 3: Enable Mcast/Bcast Filter
gEnableSuspend=3
ch...@gmail.com <ch...@gmail.com> #629
Assuming that most here don't use 5ghz N signal. Has anyone tried to disable it from broadcast or isolate it? both of my N7s were connecting strangely(intermittent signal drop). I tried all the N7 network settings and even found it happening on my phone (HTC one s), just never noticed it as my 4g data connection is is quite reliable.
Turned to my router settings and switched of 5ghz broadcast now everything works fine on all devices. Not sure why that is but I'm pretty sure it worked.. Didn't have this prob on other devices but connection is noticeably better.
Hope this helps. I know how frustrating that is if it cuts out elsewhere from admin network. :-\
Turned to my router settings and switched of 5ghz broadcast now everything works fine on all devices. Not sure why that is but I'm pretty sure it worked.. Didn't have this prob on other devices but connection is noticeably better.
Hope this helps. I know how frustrating that is if it cuts out elsewhere from admin network. :-\
[Deleted User] <[Deleted User]> #630
[Comment deleted]
[Deleted User] <[Deleted User]> #631
Are these Nexus wifi connectivity bugs really that difficult to track down? Is the Android 4.2.1 code base really that badly written? Or are the developers working on this issue just not the right people for the job?
We know that part of the problem is that Google's device support system is badly broken. After all, it took 47 days and 416 people complaining in this Android bug forum to even get Google to acknowledge that there was a problem. Not to mention the parallel counter-productive track of Google's Device Support Team RMA'ing Nexus 4's for anyone who called to report a problem. But that was two weeks ago, and we still have not been given any indication of when we might expect a fix for our defective devices.
And as a reminder, there are approximately 400,000 Nexus 4's that have been sold. All of them were sold with a buggy Qualcomm wifi driver. All of them running 4.2.1 have the wifi router connect bug. Who knows how many Nexus 7's and 10's have been sold.
Why is this taking so long?
We know that part of the problem is that Google's device support system is badly broken. After all, it took 47 days and 416 people complaining in this Android bug forum to even get Google to acknowledge that there was a problem. Not to mention the parallel counter-productive track of Google's Device Support Team RMA'ing Nexus 4's for anyone who called to report a problem. But that was two weeks ago, and we still have not been given any indication of when we might expect a fix for our defective devices.
And as a reminder, there are approximately 400,000 Nexus 4's that have been sold. All of them were sold with a buggy Qualcomm wifi driver. All of them running 4.2.1 have the wifi router connect bug. Who knows how many Nexus 7's and 10's have been sold.
Why is this taking so long?
no...@gmail.com <no...@gmail.com> #632
[Comment deleted]
no...@gmail.com <no...@gmail.com> #633
Issue of dropping WiFi signal and gray indicator on some networks on N7 with 4.2.1.
ja...@gmail.com <ja...@gmail.com> #634
I have only recently had this issue. I have a nexus 4 from the second round of ordering the device. The only thing that I have changed in the last day or so was I turned on developer options and then USB debugging and then the add the tracker option to the notification screen. I turned everything back off but I can't undo the developer settings now appearing.
[Deleted User] <[Deleted User]> #635
I just got off the phone with Google Device Support. No one there knows when, or even if the wifi & bluetooth problems with the N4 will get fixed. Screw it: I'm sending my third Nexus 4 back and getting a refund. http://things-linux.blogspot.com/2013/01/screw-it.html
jm...@me.com <jm...@me.com> #636
please don't make me return my nexus 10 and get another iPad Google...............
[Deleted User] <[Deleted User]> #637
@637: It does not take a rocket scientist to notice that Google has demonstrated a huge indifference towards their Android device customer base. It has to be that, I mean, as compared to being hugely incompetent. After all: Google owns Android. And they own the Nexus device line. Think about it: they own the OS, and they own the hardware, which they contracted out to hardware vendors to build for them. What else would explain their inability to sell and support a product that works, if it's not indifference?
I guess it could be incompetence, though. Or maybe arrogance. Which would lead to indifference. Which would appear as incompetence.
In other words, I'm guessing that Google could not care less even if they tried whether or not you send back your Nexus 10 and purchased another iPad instead.
I guess it could be incompetence, though. Or maybe arrogance. Which would lead to indifference. Which would appear as incompetence.
In other words, I'm guessing that Google could not care less even if they tried whether or not you send back your Nexus 10 and purchased another iPad instead.
[Deleted User] <[Deleted User]> #638
we...@gmail.com <we...@gmail.com> #639
Hello everyone,
I've been having this issue for a while now and I have noticed something.
If I activate my Wi-Fi using the Quick Settings toggle, this issue happens all the time.
However if I go into the actual settings app and turn my Wi-Fi on from there, I no longer get this issue!
Anyone else experience this? I'm on a Galaxy Nexus with CM 10.1.
I've been having this issue for a while now and I have noticed something.
If I activate my Wi-Fi using the Quick Settings toggle, this issue happens all the time.
However if I go into the actual settings app and turn my Wi-Fi on from there, I no longer get this issue!
Anyone else experience this? I'm on a Galaxy Nexus with CM 10.1.
dm...@gmail.com <dm...@gmail.com> #640
Really starting to re-evaluate my loyalty to Google with this kinda of customer service. This needs to be fixed immedietly, an ETA for a fix is NOT unreasonable. Google still refuses to acknowlege that this is affecting all 4.2.1 devices including the Galaxy Nexus.,
I think our next step is to open a complaint with the Better Business Bureau. Devices are essentially useless / unreliable when using wifi. Google has managed to drop the ball with every Nexus they release! Get your act together!
I'm giving this one more week for a fix before I send out letters to the BBB, I suggest other customers frustrated with Google's incompetence do the same!
If you guys wanted to you could issues a fix tomorrow! REMOVE WHATEVER CHANGED WITH REGARDS TO WIFI WHEN GOING TO 4.2.1 from 4.1. IT'S THAT SIMPLE!
I think our next step is to open a complaint with the Better Business Bureau. Devices are essentially useless / unreliable when using wifi. Google has managed to drop the ball with every Nexus they release! Get your act together!
I'm giving this one more week for a fix before I send out letters to the BBB, I suggest other customers frustrated with Google's incompetence do the same!
If you guys wanted to you could issues a fix tomorrow! REMOVE WHATEVER CHANGED WITH REGARDS TO WIFI WHEN GOING TO 4.2.1 from 4.1. IT'S THAT SIMPLE!
dm...@gmail.com <dm...@gmail.com> #641
Please change the title of this bug report to say "Wifi Drops connection in Android 4.2"
THANKS
THANKS
dm...@gmail.com <dm...@gmail.com> #642
[Comment deleted]
dm...@gmail.com <dm...@gmail.com> #643
@629 I do not have the file you're mentioning.
WCNSS_qcom_cfg.ini.....
WCNSS_qcom_cfg.ini.....
dh...@gmail.com <dh...@gmail.com> #644
I totally agree with #641. My Nexus 7 is basically unusable. Netflix or any other streaming service like iPlayer you can forget about. Even general internet browsing is pretty much impossible.
I WAS excited about getting a Nexus 4 but i'm considering other options and asking for a refund for my Nexus 7.
I WAS excited about getting a Nexus 4 but i'm considering other options and asking for a refund for my Nexus 7.
dm...@gmail.com <dm...@gmail.com> #645
Can someone from Google please tell me why within an hour my Smart Wifi (auto wifi) app has see wifi disconnect and reconnect more than 25 times on my VZW Galaxy Nexus?!?!?!?!? Oh that's right, Google completely hosed WiFi in 4.2!!!
Since I don't have unlimited data and cannot use Wifi, who at Google plans on compensating me for my data plan and overages I've incurred since moving to 4.2?
Fellow sufferers like us need to start voicing their anger over this! d...@parrot-farm.net is doing a great job and service to us!
Since I don't have unlimited data and cannot use Wifi, who at Google plans on compensating me for my data plan and overages I've incurred since moving to 4.2?
Fellow sufferers like us need to start voicing their anger over this! d...@parrot-farm.net is doing a great job and service to us!
[Deleted User] <[Deleted User]> #646
[Comment deleted]
dm...@gmail.com <dm...@gmail.com> #648
For what's it's worth buckmarvle of Project Elite @DroidForums found somewhat of a work-a-round.
"I have read through that link before. I was trying something at the kernel level to see if I could find a solution but it was a dead end. I have discovered a 'work around' that does fix it but has to be done every time WiFi is toggled. It seems related to the sleep policy not being saved or reinstated every time WiFi is toggled on and off. What you need to do is change the sleep policy to something different, reboot, change it back, and reboot again and WiFi will stay on during deep sleep."
I can confirm wifi will function correctly until it's toggled on/off (or your device reboots).
"I have read through that link before. I was trying something at the kernel level to see if I could find a solution but it was a dead end. I have discovered a 'work around' that does fix it but has to be done every time WiFi is toggled. It seems related to the sleep policy not being saved or reinstated every time WiFi is toggled on and off. What you need to do is change the sleep policy to something different, reboot, change it back, and reboot again and WiFi will stay on during deep sleep."
I can confirm wifi will function correctly until it's toggled on/off (or your device reboots).
[Deleted User] <[Deleted User]> #649
You know, at some point we should also start asking ourselves why we are doing Google's job for them in troubleshooting this problem and trying to develop work-arounds.
wh...@gmail.com <wh...@gmail.com> #650
Update for my nexus 4 and 10. I set my router to default settings. Picked wpa2 security set a password and saved. I connected with every device in the house( nexus 4,10 Xoom and roku 2) I haven't lost signal from WiFi since, about 18 hours so far. Router is lynksys wcg200 with latest firmware. Good luck all. Hope this helps some of u.
ri...@gmail.com <ri...@gmail.com> #651
Just want to say that I am experiencing the same problem with my Nexus 4 at work, I can connect properly when I arrive to work. But normally during lunch (far away from any WiFi access point) I notice that the WiFi icon is greyed out (but still connected even though I am at lunch in a restaurant).
This means that it doesn't even try to connect trough 3G because it is locked to a non functional WiFi connection, and I have to manually disable the WiFi, which results in my emails syncing immediately via 3G.
I have no problem syncing everything via 3G, it is just very annoying when it stops syncing completely!
This means that it doesn't even try to connect trough 3G because it is locked to a non functional WiFi connection, and I have to manually disable the WiFi, which results in my emails syncing immediately via 3G.
I have no problem syncing everything via 3G, it is just very annoying when it stops syncing completely!
dm...@gmail.com <dm...@gmail.com> #652
@652 we're seeing the same thing. Only way to avoid these dreaded data stalls is to stop using Wifi on 4.2
tz...@gmail.com <tz...@gmail.com> #653
Hi,
Seeing similar problems with my Nexus 7 with Android 4.2.1
Sometimes after being idle all night I see in the morning that it shows good reception but the bars are gray rather than blue. Network connectivity is dead (browsers and other tools fail to connect).
I use at home a stock Cisos (Linksys) E4500 with firmware 2.0.37.131047 (using WPA2 Personal with pre-shared key, with channel width set to auto, channel to auto, network mode to mixed, using only the 2.4ghz channel - with the 5ghz disabled)
Disabling and re-enabling WiFi in the tablet (in the Settings>WiFi menu) reconnects easily however this connection-loss (or however you choose to call it that doesn't try to immediately re-connect) is both exhausting and infuriating.
Consider the length of this issue, this is something that affects many many people but still with no obvious understanding for the cause or how to solve it (will 4.2.2 fix this?) the PR these products are getting is certainly not good not to mention the number of returned products (according to what I read on this list).
If I were Google I'd push this issue as a top priority since a tablet (and to some extent, phone) without functioning and reliable network is significantly crippled and to many people useless.
Please tell me that you have nailed the problem and a new release is imminent any day now.
Thanks,
-- TR
Seeing similar problems with my Nexus 7 with Android 4.2.1
Sometimes after being idle all night I see in the morning that it shows good reception but the bars are gray rather than blue. Network connectivity is dead (browsers and other tools fail to connect).
I use at home a stock Cisos (Linksys) E4500 with firmware 2.0.37.131047 (using WPA2 Personal with pre-shared key, with channel width set to auto, channel to auto, network mode to mixed, using only the 2.4ghz channel - with the 5ghz disabled)
Disabling and re-enabling WiFi in the tablet (in the Settings>WiFi menu) reconnects easily however this connection-loss (or however you choose to call it that doesn't try to immediately re-connect) is both exhausting and infuriating.
Consider the length of this issue, this is something that affects many many people but still with no obvious understanding for the cause or how to solve it (will 4.2.2 fix this?) the PR these products are getting is certainly not good not to mention the number of returned products (according to what I read on this list).
If I were Google I'd push this issue as a top priority since a tablet (and to some extent, phone) without functioning and reliable network is significantly crippled and to many people useless.
Please tell me that you have nailed the problem and a new release is imminent any day now.
Thanks,
-- TR
is...@google.com <is...@google.com> #654
@riander73, did you verify it is still showing being connected to your work access point (from settings > wifi) even though it is out of range. If so, can you grab a bugreport when the phone is in this state ? I will email you separately in case you can get it.
is...@google.com <is...@google.com> #655
@tzvi, how often do you see the greyed out wi-fi state per week with your E4500 ? Unfortunately, there is no single fix for some of the router inter-op issues. Note that there are different drivers for nexus 7 & nexus 4.
dm...@gmail.com <dm...@gmail.com> #656
@tzvi, this is exactly what's happening!
@isher, can you guys please stop evaluating access points / routers. The issue is that the "Keep Wifi On During Sleep Option" it's busted.
"It seems related to the sleep policy not being saved or reinstated every time WiFi is toggled on and off. What you need to do is change the sleep policy to something different, reboot, change it back, and reboot again and WiFi will stay on during deep sleep."
I can confirm that this is the exact cause of the problem. Following the steps above will resolve the issue until either wifi is toggled on or off or your device is rebooted. You have everything you need to fix this now Google!
Can you please acknowledge this and forward this post to the correct people?
@isher, can you guys please stop evaluating access points / routers. The issue is that the "Keep Wifi On During Sleep Option" it's busted.
"It seems related to the sleep policy not being saved or reinstated every time WiFi is toggled on and off. What you need to do is change the sleep policy to something different, reboot, change it back, and reboot again and WiFi will stay on during deep sleep."
I can confirm that this is the exact cause of the problem. Following the steps above will resolve the issue until either wifi is toggled on or off or your device is rebooted. You have everything you need to fix this now Google!
Can you please acknowledge this and forward this post to the correct people?
dm...@gmail.com <dm...@gmail.com> #657
@isher, as I've stated many times this is exactly what's happening to me. This is happening multiple times an hour (on my VZW Galaxy Nexus - toro)! Seeing the same behavior on two difference access points where 100% of all non Android 4.2 client function fine! Please stop wasting time looking at AP / wireless router settings.
ol...@gmail.com <ol...@gmail.com> #658
I personally think Google's sheer arrogance on this issue, and their seemingly absolute refusal to look beyond specific routers rather than acknowledging this is a 4.2.1 issue is ensuring that the Nexus 10 will be the last android product I own. Pathetic.
dm...@gmail.com <dm...@gmail.com> #659
The answer is two comments back, it's up to Google now to fix the broken "Keep Wifi On During Sleep Option"
is...@google.com <is...@google.com> #660
@DMillerZX, can you eloborate on your previous and current sleep policy settings ?
It is likely that sleep policy is just hiding your problem. If you have wi-fi to shutdown in sleep, it will basically restart the driver when device goes into sleep.
It is likely that sleep policy is just hiding your problem. If you have wi-fi to shutdown in sleep, it will basically restart the driver when device goes into sleep.
[Deleted User] <[Deleted User]> #661
@DMille...@gmail.com : I'm fairly certain the problem goes a bit deeper than the wifi sleep policy not being properly saved and reinstated. That might be part of the problem, but I consistently noticed significant packet loss over wifi *while connected*, with the screen alive. Always. WiFi is more deeply broken on the Nexus 4 than just suffering from an Android sleep policy bug. That's why I sent my third N4 back yesterday. The phone is broken. If Google ever gets its act together and fixes it I might consider taking another look at it. If LG is still manufacturing it. Which would surprise me, given Google's apparent inability to produce a working software stack for it.
dm...@gmail.com <dm...@gmail.com> #662
@Isher, that's obvious and not what's going on, the setting has always been set to 'Always' from day once since experiencing this problem.
In order for wifi to function temporarily in deep sleep you need to toggle the "Keep Wifi On During Sleep" option under settings=>WiFI=>Advanced to something different from what it's set to by default, I changed mine to 'Never' while doing this work-around.
After this, reboot the phone and then set the same option back to 'Always' and reboot again. If done correctly, WiFi will always remain on during sleep/deep sleep... as it should and is designed to. The caveat is that it will only last until the device is rebooted again or the WiFi radio is toggled off, then back on.
Then the work around that I've quote has to be implemented again.
Buckmarvle of Project Elite first made me aware of this and I believe it's the culprit 100%.
"It seems related to the sleep policy (Keep Wifi On During Sleep) not being saved or reinstated every time WiFi is toggled on and off. What you need to do is change the sleep policy to something different, reboot, change it back, and reboot again and WiFi will stay on during deep sleep."
For those of you experiencing this behavior please try the work around. It will prove that the Keep Wifi On During Sleep option is the cause and is essentially hosed.
In order for wifi to function temporarily in deep sleep you need to toggle the "Keep Wifi On During Sleep" option under settings=>WiFI=>Advanced to something different from what it's set to by default, I changed mine to 'Never' while doing this work-around.
After this, reboot the phone and then set the same option back to 'Always' and reboot again. If done correctly, WiFi will always remain on during sleep/deep sleep... as it should and is designed to. The caveat is that it will only last until the device is rebooted again or the WiFi radio is toggled off, then back on.
Then the work around that I've quote has to be implemented again.
Buckmarvle of Project Elite first made me aware of this and I believe it's the culprit 100%.
"It seems related to the sleep policy (Keep Wifi On During Sleep) not being saved or reinstated every time WiFi is toggled on and off. What you need to do is change the sleep policy to something different, reboot, change it back, and reboot again and WiFi will stay on during deep sleep."
For those of you experiencing this behavior please try the work around. It will prove that the Keep Wifi On During Sleep option is the cause and is essentially hosed.
dm...@gmail.com <dm...@gmail.com> #663
@d...@parrot-farm.net there appears to be more than one problem on the N4 with regards to wifi.
The data stall issue that is being seen on all devices running 4.2 is due to the broken "Keep Wifi On During Sleep"
Perhaps the packet loss you're seeing is what Google was alluding to with the botched WiFi driver on the N4 under 4.2
The data stall issue that is being seen on all devices running 4.2 is due to the broken "Keep Wifi On During Sleep"
Perhaps the packet loss you're seeing is what Google was alluding to with the botched WiFi driver on the N4 under 4.2
[Deleted User] <[Deleted User]> #664
@DMille...@gmail.com : I agree, it could be the Qualcomm driver that was causing the packet loss I was seeing on the N4. It made the phone useless for voip.
[Deleted User] <[Deleted User]> #665
Did I mention that Google's indifference to the problems with the Nexus 4 is astonishing? http://things-linux.blogspot.com/2013/01/indifference.html
At the first whiff of a problem with my company's new Premier phone product I'd have put the A Team on it, 24x7 until they'd fixed. I would not have waited 47 days before even acknowledging the problem. And I would not have pissed around for another 2 1/2 weeks after that.
Google and the Nexus 4 fiasco will become the poster child for how not to bring a new product to market.
At the first whiff of a problem with my company's new Premier phone product I'd have put the A Team on it, 24x7 until they'd fixed. I would not have waited 47 days before even acknowledging the problem. And I would not have pissed around for another 2 1/2 weeks after that.
Google and the Nexus 4 fiasco will become the poster child for how not to bring a new product to market.
[Deleted User] <[Deleted User]> #666
[Comment deleted]
[Deleted User] <[Deleted User]> #667
You know, this story only gets better. Now LG says that they are going increase production of the Nexus 4 starting next month. http://www.pcadvisor.co.uk/news/mobile-phone/3421534/lg-up-nexus-4-production-in-february/
Any bets on whether Google can have the software fixed by then? Or whether the device support team will still be telling folks that the buggy wifi behavior is a "feature"?
Any bets on whether Google can have the software fixed by then? Or whether the device support team will still be telling folks that the buggy wifi behavior is a "feature"?
ja...@gmail.com <ja...@gmail.com> #668
The conspiracy theorist in me wonders if it's not just a production problem that's caused the delay, but if Google is stalling to get this fixed before releasing more devices out into the wild? I question everything at point.
It can't be that difficult to fix. Figure out what changed between 4.1.2 and 4.2/4.2.1 with sleep option code, and get Qualcomm to fix the WiFi driver in the N4. Either way stop trying to pin it on routers, diff the codebases, and fix it.
I'm going to ping all the tech blogs about this. Google deserves all the bad press it should get about this and the way they've handled this. My data usage is through the roof because I can't use WiFi. Not to mention my N7 is barely usable since it's Wi-Fi-only.
We didn't pay hundreds of dollars for bricks, but that's basically what we have at this point.
It can't be that difficult to fix. Figure out what changed between 4.1.2 and 4.2/4.2.1 with sleep option code, and get Qualcomm to fix the WiFi driver in the N4. Either way stop trying to pin it on routers, diff the codebases, and fix it.
I'm going to ping all the tech blogs about this. Google deserves all the bad press it should get about this and the way they've handled this. My data usage is through the roof because I can't use WiFi. Not to mention my N7 is barely usable since it's Wi-Fi-only.
We didn't pay hundreds of dollars for bricks, but that's basically what we have at this point.
te...@gmail.com <te...@gmail.com> #669
My nexus 4 4.2.1 can not connect to my talk talk d-link 2780 router
[Deleted User] <[Deleted User]> #670
I agree, 669. I have to wonder if indifference and incompetence are sufficient to explain the inordinate amount of time Google has taken on this. As you say, tracking the changes between 4.1.2 and the subsequent problematic releases should have led a competent sw team to the causes of the wifi problems within days, not months.
I find it difficult to imagine how any company - even Google - could be that incompetent. Or indifferent. It does seem like they are willfully stalling.
I find it difficult to imagine how any company - even Google - could be that incompetent. Or indifferent. It does seem like they are willfully stalling.
jb...@gmail.com <jb...@gmail.com> #671
Someone on XDA has found a possible fix http://forum.xda-developers.com/showthread.php?t=2072930
They think it's caused by the phone not replying to ARP requests when it's asleep.
They think it's caused by the phone not replying to ARP requests when it's asleep.
sa...@gmail.com <sa...@gmail.com> #672
Add my name to the list - wi-fi drops out on N7/4.2.1 with regulous monotony - and has done so since I got the device in early Dec/12.
N7 clearly not fit for purpose - Google has no credibility as a h/w vendor and even less as a s/w vendor.
Google has succeeded where others have failed and achieved the goal of making Microsoft and IBM look like paragons of virtue when it comes to customer service.
Suffice it so say I won't be buying an N4 or N10 and will be seeking money back for the N7.
Regards
Colin Mitchell
N7 clearly not fit for purpose - Google has no credibility as a h/w vendor and even less as a s/w vendor.
Google has succeeded where others have failed and achieved the goal of making Microsoft and IBM look like paragons of virtue when it comes to customer service.
Suffice it so say I won't be buying an N4 or N10 and will be seeking money back for the N7.
Regards
Colin Mitchell
ly...@gmail.com <ly...@gmail.com> #674
Anyone know a good lawyer? Maybe it's time for a class action lawsuit.
[Deleted User] <[Deleted User]> #675
If it turns out to be a production problem, how do you suppose Google plans to handle the 400,000 N4's already out there?
vo...@gmail.com <vo...@gmail.com> #676
Asus RT-N16 and Galaxy nexus. There were disconnects in sleep mode.
I've solved the problem by switching off WMM APSD in router settings.
I've solved the problem by switching off WMM APSD in router settings.
dm...@gmail.com <dm...@gmail.com> #677
@675 The BBB would be a better route as we'll likely see some sort of response if they're roped in.
dm...@gmail.com <dm...@gmail.com> #678
@677 Can you try disabling APSD and enabling WMM? Do your results vary if you do this? I have the problem with or without WMM enabled. The problem here is that Google doesn't apparently understand that users SHOULD NOT be changing settings on their wireless networks in hopes of resolving this......
ja...@gmail.com <ja...@gmail.com> #679
My new Nexus 7 16G also has the connectivity problem. Connects great at home but will absolutely not connect at work.
Come on, Mr. Google, at least acknowledge that there is a problem and tell us you are working on it.
Come on, Mr. Google, at least acknowledge that there is a problem and tell us you are working on it.
vo...@gmail.com <vo...@gmail.com> #680
> Asus RT-N16 and Galaxy nexus. There were disconnects in sleep mode.
> I've solved the problem by switching off WMM APSD in router settings.
Well, seems like not fully solved. Disconnects now appear rarer.
> I've solved the problem by switching off WMM APSD in router settings.
Well, seems like not fully solved. Disconnects now appear rarer.
gi...@gmail.com <gi...@gmail.com> #681
I guess bugs happen, and I think people would be understanding about it - if Google made the slightest effort to communicate with us.
I can understand that they wouldn't want to give a specific date for when a fix will be available, but the fact that this issue isn't even acknowledged is particularly insulting.
I can understand that they wouldn't want to give a specific date for when a fix will be available, but the fact that this issue isn't even acknowledged is particularly insulting.
ol...@gmail.com <ol...@gmail.com> #682
Folks, it's not only a 4.2.x problem. I have been holding off updating to 4.2. I'm still on 4.1.2 and I have the same connection problems. It is a Jellybean issue. I'm so regretting this N7 purchase.
is...@google.com <is...@google.com> #683
We have internal issues being tracked from reports here.
If people are seeing persistent problems and have not reported full details, please see post #591 for providing details that will help, thanks.
If people are seeing persistent problems and have not reported full details, please see post #591 for providing details that will help, thanks.
ya...@gmail.com <ya...@gmail.com> #684
I have the same problem.Some online background music player will stop
playing next music,if my phone sleep.
Here is the pc ping phone: hope this will help.
Reply from192.168.1.64 : bytes=32 time=37ms TTL=64
Reply from192.168.1.64 : bytes=32 time=131ms TTL=64
Request timed out.
Reply from192.168.1.64 : bytes=32 time=80ms TTL=64
Reply from192.168.1.64 : bytes=32 time=320ms TTL=64
Reply from192.168.1.64 : bytes=32 time=240ms TTL=64
Reply from192.168.1.64 : bytes=32 time=154ms TTL=64
Reply from192.168.1.64 : bytes=32 time=88ms TTL=64
Reply from192.168.1.64 : bytes=32 time=25ms TTL=64
Request timed out.
Reply from192.168.1.64 : bytes=32 time=271ms TTL=64
Reply from192.168.1.64 : bytes=32 time=116ms TTL=64
Reply from192.168.1.64 : bytes=32 time=411ms TTL=64
Reply from192.168.1.64 : bytes=32 time=58ms TTL=64
Reply from192.168.1.64 : bytes=32 time=517ms TTL=64
Reply from192.168.1.64 : bytes=32 time=583ms TTL=64
Reply from192.168.1.64 : bytes=32 time=128ms TTL=64
Reply from192.168.1.64 : bytes=32 time=92ms TTL=64
Request timed out.
Reply from192.168.1.64 : bytes=32 time=300ms TTL=64
Reply from192.168.1.64 : bytes=32 time=198ms TTL=64
Reply from192.168.1.64 : bytes=32 time=111ms TTL=64
Reply from192.168.1.64 : bytes=32 time=41ms TTL=64
Reply from192.168.1.64 : bytes=32 time=311ms TTL=64
Reply from192.168.1.64 : bytes=32 time=178ms TTL=64
Reply from192.168.1.64 : bytes=32 time=107ms TTL=64
Reply from192.168.1.64 : bytes=32 time=158ms TTL=64
Reply from192.168.1.64 : bytes=32 time=255ms TTL=64
Reply from192.168.1.64 : bytes=32 time=149ms TTL=64
Reply from192.168.1.64 : bytes=32 time=396ms TTL=64
Reply from192.168.1.64 : bytes=32 time=317ms TTL=64
Reply from192.168.1.64 : bytes=32 time=19ms TTL=64
playing next music,if my phone sleep.
Here is the pc ping phone: hope this will help.
Reply from
Reply from
Request timed out.
Reply from
Reply from
Reply from
Reply from
Reply from
Reply from
Request timed out.
Reply from
Reply from
Reply from
Reply from
Reply from
Reply from
Reply from
Reply from
Request timed out.
Reply from
Reply from
Reply from
Reply from
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Reply from
Reply from
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Reply from
he...@gmail.com <he...@gmail.com> #685
I have the same problem when connection to my TalkTalk wifi at home. Other cisco AP working fine with no drops.
da...@gmail.com <da...@gmail.com> #686
@Isher, sorry for this late reply. I have tried to find the info you asked in my router's set up (D-link 2780). I hope this is what you needed.
Hide SSID: Disable
WMM setting: Enable
Security: WPA/WPA2
Cipher Type: Both
Group Key Interval: 3600 Seconds
WPA TYPE: PSK string
Channel Bandwidth: Up to 300Mbps
Channel: AutoChannel [As I said, changing the channel didn't solve the problem]
Signal-Interval: 100 msec. [Range:1-1000, Standard: 100]
DTIM Interval: 1 [1-25, Standard: 1]
Hide SSID: Disable
WMM setting: Enable
Security: WPA/WPA2
Cipher Type: Both
Group Key Interval: 3600 Seconds
WPA TYPE: PSK string
Channel Bandwidth: Up to 300Mbps
Channel: AutoChannel [As I said, changing the channel didn't solve the problem]
Signal-Interval: 100 msec. [Range:1-1000, Standard: 100]
DTIM Interval: 1 [1-25, Standard: 1]
na...@gmail.com <na...@gmail.com> #687
Sadly, we are not going anywhere with this issue. People are getting only angry with this because they paid a lot to buy this device with high hopes which in fact is a completely useless brick without Wi-Fi.
Google's earlier ignorance, no ETA for fix, blaming other Routers, their customer support don't know anything.. all these things are just driving people crazy.
For me, finally I had to take unlimited data plan by paying extra ££ but at least I am now relieved. I don't connect to my home wi-fi anymore because it just doesn't make any sense.
I was thinking to buy another Nexus 4 for my partner but now I have changed my decision.
Its a BIG shame on Google who is not at all cooperative, responsible with this issue. The investigations + fix can not take forever, look at the date when this issue was initially reported.
Bye bye Google, I will never ever buy a google device in future.
Google's earlier ignorance, no ETA for fix, blaming other Routers, their customer support don't know anything.. all these things are just driving people crazy.
For me, finally I had to take unlimited data plan by paying extra ££ but at least I am now relieved. I don't connect to my home wi-fi anymore because it just doesn't make any sense.
I was thinking to buy another Nexus 4 for my partner but now I have changed my decision.
Its a BIG shame on Google who is not at all cooperative, responsible with this issue. The investigations + fix can not take forever, look at the date when this issue was initially reported.
Bye bye Google, I will never ever buy a google device in future.
dm...@gmail.com <dm...@gmail.com> #688
@isher Why hasn't priority been changed to 'High'?!?!?!?!?!?!?!?
gi...@gmail.com <gi...@gmail.com> #689
Sorry, complained about Google lack of acknowledgeable before seeing that they are participating here.
Nexus 7 with 4.2.1
Linksys E3200 router with default settings - no problem.
Linksys EA3500 router - the problem is intermittent and is resolved by rebooting.
Firmware Version: 1.1.39.145204
2 changes from default config:
- 20MHz channels instead of 40.
- WMM is on.
(WMM is part of package called 'media prioritization' on these newer linksys routers.)
2.4 GHz Wireless Network
Mode: 802.11bgn
Channel: Auto mode (usually 10)
Security: WPA2 Personal (WPS enabled)
The only strange thing I've seen - the router's DHCP table (as viewed thru web page, not real DHCP table) always lists the N7 as 'offline' even when it is working normally. Other client devices, including N4, do not show as 'offline'.
Nexus 4 with 4.2.1 - haven't seen the problem though connected to same router, but it has signal problems - sig strength varies wildly so it connects and disconnects frequently. Presumably this is unrelated.
Nexus 7 with 4.2.1
Linksys E3200 router with default settings - no problem.
Linksys EA3500 router - the problem is intermittent and is resolved by rebooting.
Firmware Version: 1.1.39.145204
2 changes from default config:
- 20MHz channels instead of 40.
- WMM is on.
(WMM is part of package called 'media prioritization' on these newer linksys routers.)
2.4 GHz Wireless Network
Mode: 802.11bgn
Channel: Auto mode (usually 10)
Security: WPA2 Personal (WPS enabled)
The only strange thing I've seen - the router's DHCP table (as viewed thru web page, not real DHCP table) always lists the N7 as 'offline' even when it is working normally. Other client devices, including N4, do not show as 'offline'.
Nexus 4 with 4.2.1 - haven't seen the problem though connected to same router, but it has signal problems - sig strength varies wildly so it connects and disconnects frequently. Presumably this is unrelated.
da...@gmail.com <da...@gmail.com> #690
Adding to the 690 other complaints,
LG Google Nexus 4 on a TalkTalk D-Link DSL-2780 Firmware Version : v2.02t Hardware version : A2.
Connects fine, but greys out and losses internet access, like everyone else. Getting sick and tired of this.
LG Google Nexus 4 on a TalkTalk D-Link DSL-2780 Firmware Version : v2.02t Hardware version : A2.
Connects fine, but greys out and losses internet access, like everyone else. Getting sick and tired of this.
al...@gmail.com <al...@gmail.com> #691
I just picked up the Nexus 7 32, and I'm having the same issues that everyone else is reporting. It connects to my wifi, but drops intermittently. If I am streaming a YouTube video, for example, it will stay connected. But if I'm scrolling through my Tumblr app, it will load some posts, drop as I'm scrolling, disconnected for a few seconds, then reconnects, and will start loading images again.
This is only on my brand new Nexus 7, and it makes the device more or less unusable for anything requiring internet connectivity. Which is most things. Tried all of the 'fixes' that others have suggested and no luck. And this is the only device of mine that has this issue. Google - please fix this asap, as the form factor of this device is excellent. Thanks!
This is only on my brand new Nexus 7, and it makes the device more or less unusable for anything requiring internet connectivity. Which is most things. Tried all of the 'fixes' that others have suggested and no luck. And this is the only device of mine that has this issue. Google - please fix this asap, as the form factor of this device is excellent. Thanks!
is...@google.com <is...@google.com> #692
Folks with DSL-2780, please see my comment #619 to see if you can help with a packet capture.
@giovinella, how often do you see issue with EA3500 router and what do you see ? Data stalls or device disconnects from router ?
@giovinella, how often do you see issue with EA3500 router and what do you see ? Data stalls or device disconnects from router ?
gi...@gmail.com <gi...@gmail.com> #693
Responding to #693...
Not disconnect - the tablet still thinks it is connected, but apps have no connection.
When I return to use the tablet there is a ~1/4 chance that I will have to reboot it.
I haven't had the problem for long as the EA3500 is new, but I believe that the problem has only occurred after periods of inactivity. It does not happen spontaneously during use.
Not disconnect - the tablet still thinks it is connected, but apps have no connection.
When I return to use the tablet there is a ~1/4 chance that I will have to reboot it.
I haven't had the problem for long as the EA3500 is new, but I believe that the problem has only occurred after periods of inactivity. It does not happen spontaneously during use.
so...@gmail.com <so...@gmail.com> #694
Same thing here, I have had the nexus 4 for a few weeks. After a while both the wifi icon and the bars turn gray and I have no Internet connection. If I go and turn off the wifi then the bars will turn blue and I have Internet through tmobile cell towers. If I Immediately go and turn on the wifi then both the wifi and bars turn and stay gray and I have no Internet, but if I keep the wifi off for 10 or 15 minutes and then turn on the wifi both the wifi icon and bars will go from blue to grey for a second and then back to blue and the wifi will stay on for a while. I bought 2 Nexus 4 phones for my wife and me and they both have the problem. I also switched out my access points. I started with a D-Link DAP-2553 and I switched to a TP-LINK TL-WA901ND to see if it would resolve the problem and it happens with both
dm...@gmail.com <dm...@gmail.com> #695
It's happening on both because these are not issues with your router. Anyone buy new routers in hope of resolving this is wasting their money. It doesn't help that isher continues to ask users for their network settings -_-......
no...@gmail.com <no...@gmail.com> #696
I had the same problem but after I did something the problem seems to go away for the past 3 days. May be you guys can try out and report the results here. This was what I did:
1. Go to Settings > WiFi > Advanced
2. Set Keep WiFi On During Sleep = Always
3. Disable WiFi Optimization
4. Reboot
5. Follow this guide (http://www.werockyourweb.com/your-wireless-connection-dropping ) to troubleshoot your router side settings
I use an app called 2X Battery to disable my WiFi after my Nexus 7 goes to sleep, and wake up every 15 min to connect to the Internet.
1. Go to Settings > WiFi > Advanced
2. Set Keep WiFi On During Sleep = Always
3. Disable WiFi Optimization
4. Reboot
5. Follow this guide (
I use an app called 2X Battery to disable my WiFi after my Nexus 7 goes to sleep, and wake up every 15 min to connect to the Internet.
ta...@gmail.com <ta...@gmail.com> #698
I have similar issue as others, am on third nexus 4, t-mobile, router info below, complaint boils down to go to bed at night and turn phone screen off, when I wake up no new emails, only thing that seems to work is always turn wifi off at home, which has its downsides, i do have weak cell signal in house it might go in and out if that is any clue:
Asus RT-N13U
DD-WRT build 14896
Wireless Mode: AP
Wireless Network Mode: G Only
Security: WPA Personal - TKIP
Am I missing any information? Thanks for help and thoughts.
Asus RT-N13U
DD-WRT build 14896
Wireless Mode: AP
Wireless Network Mode: G Only
Security: WPA Personal - TKIP
Am I missing any information? Thanks for help and thoughts.
kn...@gmail.com <kn...@gmail.com> #699
I have both a Nexus 7 and a Nexus 4.
I do not see this issue on Nexus 4, but only on Nexus 7.
After a while in deep sleep, the Wifi bars are grey - if I leave it in standby for some time, Google Services start draining my battery.
Router: Telekom Speedport W921V, Firmware 1.20 (this is an OEM product by Arcadyan)
Channel: tried different fixed channels
Mode: 802.11b/g/n Mixed
Bandwidth: 20/40 (tried both)
Security: WPA2-PSK AES
No idea about intervals or WMM settings, the router is very limited :-/
I found two fixes so far:
*either* disable 802.11n (set mode to 802.11b/g)
*or* disable WLAN Optimization on the Nexus 7
both help, but I need 802.11n and I like to use WLAN Optimizations.
Strangely, Nexus 4 does not have any issues (besides sometimes delaying notifications due to the known arp filter issue.)
I do not see this issue on Nexus 4, but only on Nexus 7.
After a while in deep sleep, the Wifi bars are grey - if I leave it in standby for some time, Google Services start draining my battery.
Router: Telekom Speedport W921V, Firmware 1.20 (this is an OEM product by Arcadyan)
Channel: tried different fixed channels
Mode: 802.11b/g/n Mixed
Bandwidth: 20/40 (tried both)
Security: WPA2-PSK AES
No idea about intervals or WMM settings, the router is very limited :-/
I found two fixes so far:
*either* disable 802.11n (set mode to 802.11b/g)
*or* disable WLAN Optimization on the Nexus 7
both help, but I need 802.11n and I like to use WLAN Optimizations.
Strangely, Nexus 4 does not have any issues (besides sometimes delaying notifications due to the known arp filter issue.)
is...@google.com <is...@google.com> #700
@knapp.robin, That is helpful info. Nexus 4 uses a different driver from Nexus 7
@tantdyalf, you are likely hittinghttps://code.google.com/p/android/issues/detail?id=42272
@tantdyalf, you are likely hitting
he...@gmail.com <he...@gmail.com> #701
#693 how detailed report you need fromthe taalktalk rooter communication? There are for a couple of different option on wireshark what you Mentioned. Do you need dump from monitor mode?
[Deleted User] <[Deleted User]> #702
You know, I don't believe anybody has yet discussed the buggy bluetooth/wifi interaction on the Nexus 4. This is the bug in which pairing a bluetooth device, like a headset, and then attempting to use it crashes wifi on the phone and sometimes causes the phone to lock up requiring a reboot. Is this related to a 4.2.1 bug? Is it related to the Qualcomm wifi driver bug? Is it a hardware problem?
It is mentioned in this thread:http://code.google.com/p/android/issues/detail?id=41625 , but there has been no official response from Google there.
It is mentioned in this thread:
[Deleted User] <[Deleted User]> #703
Very interesting, Isher: 10 minutes after leaving my previous comment about the wifi/bluetooth bug, an owner was assigned to issue 36949180 . That is one hell of a coincidence.
And why the sudden flurry of activity after such a long dry spell?
BTW: on a related note, I dropped my 3rd Nexus 4 off at the UPS center an hour ago to be sent back to y'all. Thanks for the RMA approval & shipping label, much appreciated. One of these days if you ever get the bugs wrung out of it, I might consider buying one again. So that might be sometime after the second week in February, right?
And why the sudden flurry of activity after such a long dry spell?
BTW: on a related note, I dropped my 3rd Nexus 4 off at the UPS center an hour ago to be sent back to y'all. Thanks for the RMA approval & shipping label, much appreciated. One of these days if you ever get the bugs wrung out of it, I might consider buying one again. So that might be sometime after the second week in February, right?
kn...@gmail.com <kn...@gmail.com> #704
follow up on my comment #700 :
After leaving that comment, I enabled *both* 802.11n and Wifi Optimizations - and for about 3 hours, Wifi has been stable so far.
A couple of days ago I was able to reproduce the error within seconds or minutes at most.
I had been running with Wifi Sleep Policy set to "never" for a couple of days to save battery and performed the procedure in #663 today, with the policy being set to "always" now.
Maybe this helped... Maybe its caused by something else... no idea.
Even after switching Wifi off and an and also after a reboot my connection seems to be stable now.
I also had switched around some Wifi settings over the past couple of days but I've set it today exactly like is was when I had connection drops (there are only very few options on this router).
This is really odd and may explain why it is so hard to fix. It might even be caused by other wifi devices used by a neighbor who is currently absent or whatever. Could be anything...
After leaving that comment, I enabled *both* 802.11n and Wifi Optimizations - and for about 3 hours, Wifi has been stable so far.
A couple of days ago I was able to reproduce the error within seconds or minutes at most.
I had been running with Wifi Sleep Policy set to "never" for a couple of days to save battery and performed the procedure in #663 today, with the policy being set to "always" now.
Maybe this helped... Maybe its caused by something else... no idea.
Even after switching Wifi off and an and also after a reboot my connection seems to be stable now.
I also had switched around some Wifi settings over the past couple of days but I've set it today exactly like is was when I had connection drops (there are only very few options on this router).
This is really odd and may explain why it is so hard to fix. It might even be caused by other wifi devices used by a neighbor who is currently absent or whatever. Could be anything...
sk...@gmail.com <sk...@gmail.com> #705
I own a nexus 4 and I found a workaround. I set it to WEP on my router(WR2041N). It works. And sometimes when i come back from outside it will show me the grey wifi icon(connected but no real connection) I just gotta manually toggle the wifi security mode to WPA then back to WEP for it to work. No explanation to why it would work this way... but at least my wifi on nexus 4 is always guaranteed to work now.
eu...@gmail.com <eu...@gmail.com> #706
I have two Nexus 7s, both of which I bought soon after they were first released. I've kept them up to date with the most recent OS upgrades, so I've been on 4.2.1 for awhile now. I don't think I'm having any problem with the newer of the two devices, but that one gets used less, so I'm not sure it's not an issue there, too. WiFi had worked flawlessly until a few weeks ago when I bought a Mobile Hotspot. Since then, the older device drops its WiFi connection erratically, but often. This began as soon as I started using the hotspot. Whether this is coincidental or not, I don't know. 4.2.1 was installed well before this.
At first, I thought it was because of an issue with the hotspot, but the problem continues with my regular router. I haven't even used the hotspot for more than a week. It's not clear that it's related to sleep, though, because sometimes the connection drops when I'm actively using it. First, the WiFi icon grays, then it becomes hollow. I try to manually reconnect, but I get the "Failed to connect to network" message, regardless of what network I try to connect to. Rarely, turning WiFi off and on again helps, but, again, that's rare, like 1 out of 25 tries. Otherwise, I have to reboot. I've turned the device off and on again, "forgotten" my router and hotspot and reestablished the router only, changed router settings to lesser security levels, to no avail.
At first, I thought it was because of an issue with the hotspot, but the problem continues with my regular router. I haven't even used the hotspot for more than a week. It's not clear that it's related to sleep, though, because sometimes the connection drops when I'm actively using it. First, the WiFi icon grays, then it becomes hollow. I try to manually reconnect, but I get the "Failed to connect to network" message, regardless of what network I try to connect to. Rarely, turning WiFi off and on again helps, but, again, that's rare, like 1 out of 25 tries. Otherwise, I have to reboot. I've turned the device off and on again, "forgotten" my router and hotspot and reestablished the router only, changed router settings to lesser security levels, to no avail.
wo...@gmail.com <wo...@gmail.com> #707
I've just purchased a new Nexus 4 and I'm experiencing different issues.
It won't connect to my Siemens SL2-141-I wireless router at all when the connection is secured by any encryption standard (wep up to wpa2-psk, tkip, aes different passwords with and without special characters -> all imaginable combinations). It keeps authenticating, dropping connection, authenticating forever.
So when I disable encryption it will connect to the wireless lan regardless using dhcp or static ip. After connection the speed will increase slowly from nearly 0MBps to 36/48/54 MBps over some time.
It won't connect to my Siemens SL2-141-I wireless router at all when the connection is secured by any encryption standard (wep up to wpa2-psk, tkip, aes different passwords with and without special characters -> all imaginable combinations). It keeps authenticating, dropping connection, authenticating forever.
So when I disable encryption it will connect to the wireless lan regardless using dhcp or static ip. After connection the speed will increase slowly from nearly 0MBps to 36/48/54 MBps over some time.
[Deleted User] <[Deleted User]> #708
Doing a factory reset of the Nexus 7 (open the Settings screen, tap Backup & reset, and tap Factory data reset), not the router, worked for me!
eu...@gmail.com <eu...@gmail.com> #709
vglavtc, I've been keeping that one in my back pocket, but will consider trying it. It's not that big a hassle to start over again, but it's not that small of one, either. :)
kn...@gmail.com <kn...@gmail.com> #710
@#706
WEP is very insecure and can be hacked within seconds.
The difference between WEP and WAP is that WAP uses dynamic keys which change in an interval.
In theory, it might be that these key changes get missed in some situations, for example due to other wireless networks or devices using the same channel.
That might also explain why I have no issues anymore since yesterday (see #700 and #705).
WEP is very insecure and can be hacked within seconds.
The difference between WEP and WAP is that WAP uses dynamic keys which change in an interval.
In theory, it might be that these key changes get missed in some situations, for example due to other wireless networks or devices using the same channel.
That might also explain why I have no issues anymore since yesterday (see #700 and #705).
se...@gmail.com <se...@gmail.com> #711
My problem, as detailed before, is not that I lose data connection (my bars are constantly blue when connected to WiFi), but that the Nexus 4 seems to disconnect from the router when in sleep mode, and fails to reconnect unless I turn WiFi off and back on again. The router is just not recognised unless I restart.
It does seem to only be my home router that causes this, but then I'm not connected to other networks long enough to reproduce it. I have filed a bug report about this.
I just wanted to make sure that this is either related to the ARP issue with the Qualcomm driver, as it doesn't seem the same problem as most people here are having.
Basically, I want to know whether I've just got a fauly handset, or it's a widespread issue. Are people here having a similar issue?
It does seem to only be my home router that causes this, but then I'm not connected to other networks long enough to reproduce it. I have filed a bug report about this.
I just wanted to make sure that this is either related to the ARP issue with the Qualcomm driver, as it doesn't seem the same problem as most people here are having.
Basically, I want to know whether I've just got a fauly handset, or it's a widespread issue. Are people here having a similar issue?
is...@google.com <is...@google.com> #712
@eusi, can you get a bugreport from device when it is in this state where it wont connect at all ?
@seaempty, bugreport from you would also be useful. I can email you folks for it.
@seaempty, bugreport from you would also be useful. I can email you folks for it.
er...@gmail.com <er...@gmail.com> #713
I am seeing the issue where my WIFI connection gets dropped and it won't reconnect to any WIFI access point unless I either shut the phone or go in and out of airplane mode.
I have had 2 Nexus 4s now and had the same issue on both so it seems to be an issue not limited to one bad phone.
This issue will happen on my home WIFI, work WIFI and/or public WIFI spots.
The issue just recently happened this morning at work and captured the attached bug report
I have had 2 Nexus 4s now and had the same issue on both so it seems to be an issue not limited to one bad phone.
This issue will happen on my home WIFI, work WIFI and/or public WIFI spots.
The issue just recently happened this morning at work and captured the attached bug report
is...@google.com <is...@google.com> #714
Thanks @Eric, the supplicant logs have scrolled off on this one. Can you pull in another bugreport as soon as you see it again in future ?
ji...@gmail.com <ji...@gmail.com> #715
I have a N7 32G and an ASUS RT-66U and noticed lack of reliable connectivity a few days ago. I have two APs in the house and the non-ASUS one (phone company supplied) works just albeit with a weaker signal. The ASUS has a LOT of parameters and I've pretty much tried everything suggested here with no love. What DID seemingly fix the problem was to switch to WPA-TKIP from WPA2-AES. This really annoying and sure with the Google guys would give us an update.
Thanks
Thanks
si...@si-net.org <si...@si-net.org> #716
Hi Guys, I am having wifi issues on my nexus 7 and nexus 4. I am using a Draytek 2830n, firmware 3.6.3_sb_232201 with build date Sep 17 2012 16:18:48.
I sometimes get a boost by changing wifi channels. It doesn't seem to matter what channel. I have other devices that are working perfectly with the router on any channel.
Cheers guys.
I sometimes get a boost by changing wifi channels. It doesn't seem to matter what channel. I have other devices that are working perfectly with the router on any channel.
Cheers guys.
[Deleted User] <[Deleted User]> #717
I don't believe it! This guy over on the bluetooth bug report list said that he called Google Device Support, and they told him that there were no known bluetooth issues with the Nexus 4: http://code.google.com/p/android/issues/detail?id=41625#c30
Somebody wouldn't be fibbing now, would they?
Somebody wouldn't be fibbing now, would they?
mi...@gmail.com <mi...@gmail.com> #718
I've submitted a bug report from my Nexus 4. This Youtube video shows the exact slowdown bug in action (Start at the 1:20 min mark).
https://www.youtube.com/watch?v=RC2CqTq-kho&feature=youtube_gdata_player
Google has a lot riding on whether this bug is fixed soon or not.
Google has a lot riding on whether this bug is fixed soon or not.
[Deleted User] <[Deleted User]> #719
Actually, 719, they probably don't, they're The Google. Who is mainstream media going to believe: us, or The Google? They'll be able to continue this stalling engagement until LG is able to manufacture hardware bug-free Nexus 4's, and then poof! The problem never happened.
For the newcomers:http://things-linux.blogspot.com/2013/01/cover-up.html
For the newcomers:
ve...@gmail.com <ve...@gmail.com> #720
I have 2 Nexus 7 32g that wont connect to home wifi since the 4.2.1 update. Tried every wifi option available to make it work. ( static ip, checking date, toggling airplane mode, etc.) Nothing has worked. Leaning towards a factory reset and resisting an update until some further news has been provided. As of yet, no searching on the web has given me any help. I highly dislike a 250$ paper weight that I can no longer return.
wo...@gmail.com <wo...@gmail.com> #721
wo...@gmail.com <wo...@gmail.com> #722
gi...@gmail.com <gi...@gmail.com> #723
An update on the problem I"m experiencing with Nexus 7 with 4.2.1 and Linksys E3200 router.
When data is lost, the router thinks the tablet is no longer connected (I say this based on router's DHCP table), but the tablet thinks wifi is still connected.
Turning wifi off and back on again fixes the problem.
When data is lost, the router thinks the tablet is no longer connected (I say this based on router's DHCP table), but the tablet thinks wifi is still connected.
Turning wifi off and back on again fixes the problem.
is...@google.com <is...@google.com> #724
@giovinella, what is your DHCP lease time ? You previously said the issue was with EA3500 router and not E3200 ?
If you can repro, can you experiment a bit more to see when the router loses the client ? Can you try adding static IP to see if it helps
If you can repro, can you experiment a bit more to see when the router loses the client ? Can you try adding static IP to see if it helps
gi...@gmail.com <gi...@gmail.com> #725
Yes, did not experience this problem until I upgraded my router from E3200 to EA3500.
The problem does not occur with other client devices (though I'm not sure about the Nexus 4).
Looking at DHCP info on another client it appears that lease lasts > 5 days.
I haven't been paying much attention to the problem so far - will start documenting it now. After it happens a couple more times I will try the static ip.
The problem does not occur with other client devices (though I'm not sure about the Nexus 4).
Looking at DHCP info on another client it appears that lease lasts > 5 days.
I haven't been paying much attention to the problem so far - will start documenting it now. After it happens a couple more times I will try the static ip.
fs...@gmail.com <fs...@gmail.com> #726
I can never get an internet or WiFi connection to work on my nexus 7 tablet. Even the navigation drops off when I leave my home area. I also have a kindle and it gets a WiFi signal everywhere I go. I have tried everything to get my tablet's WiFi to work but it won't. Sometimes the icon on the upper right of the tablet will show a connection but I still can't use the internet. How can I fix this?
kr...@gmail.com <kr...@gmail.com> #727
Managed fix the WiFi dropping issues on my nexus 7 by buying a Netgear WiFi repeater. Don't know if I can actually call it a fix since I had to buy another device to fix this ridiculous issue.
I'm using a Clear Apollo Hotspot as my main internet connection /router.
Software 01.02.25.9999
Channel 11
WPA2 encryption
Hardware version 2
Netgear WN1000RP WI-FI Booster (fixed the problem, for now)
So now I've spent $250 plus text on the nexus and another $40 on the repeater. Go me.
I'm using a Clear Apollo Hotspot as my main internet connection /router.
Software 01.02.25.9999
Channel 11
WPA2 encryption
Hardware version 2
Netgear WN1000RP WI-FI Booster (fixed the problem, for now)
So now I've spent $250 plus text on the nexus and another $40 on the repeater. Go me.
[Deleted User] <[Deleted User]> #728
@728: :)
At least you didn't buy a Nexus 4, and then return it and its two replacements due to unfix(ed/able) wifi and bluetooth issues. Go us.
At least you didn't buy a Nexus 4, and then return it and its two replacements due to unfix(ed/able) wifi and bluetooth issues. Go us.
st...@gmail.com <st...@gmail.com> #729
[Comment deleted]
st...@gmail.com <st...@gmail.com> #730
I received my Nexus 4 last week.
Wifi always have a problem in reconnecting to the router. Sometimes it shows it's connected but actually it's not. I'm sure the signal is fine because my laptop uses same channel. Now turn the Wifi off/on can fix this issue, but I think that's a really serious bug.
I take a sceenshot to show this problemhttps://docs.google.com/file/d/0B1UvBBOFWBuOcUtpdU00bzZDVGs/edit
Wifi always have a problem in reconnecting to the router. Sometimes it shows it's connected but actually it's not. I'm sure the signal is fine because my laptop uses same channel. Now turn the Wifi off/on can fix this issue, but I think that's a really serious bug.
I take a sceenshot to show this problem
[Deleted User] <[Deleted User]> #731
I sent all three of my N4's back. I'll wait until LG fires up their production facility again in a couple of weeks. Then I'll wait a couple of more weeks to see what kind of trouble reports start to trickle in. Then I'll wait until the next version of Android is rolled out to fix the generic wifi & bluetooth problems that are currently extant in 4.2.1.
Then I'll maybe consider purchasing another Google Nexus phone.
But certainly not before.
Then I'll maybe consider purchasing another Google Nexus phone.
But certainly not before.
[Deleted User] <[Deleted User]> #732
Actually, I'd be surprised if Google didn't roll out a new version of Android within the next two weeks, *before* LG fires up their next production run.
Hopefully this time they can run out some hardware bug-free product.
Hopefully this time they can run out some hardware bug-free product.
sa...@gmail.com <sa...@gmail.com> #733
I am having the same problem with my Nexus 10.
Every so often will lost wifi connection. Have to turn on and off wifi to reconnect.
Every so often will lost wifi connection. Have to turn on and off wifi to reconnect.
in...@gmail.com <in...@gmail.com> #734
It's not a problem with the router. I have issues with my nexus 10 with an Asus, Linksys, and the Verizon fios routers. Every other wireless device I own works perfectly fine.
ol...@gmail.com <ol...@gmail.com> #735
Re: #735. Exactly. I have a Galaxy S2, iPad 2 and Nexus S in the house; none of which have issues. Oh, and every report (I can't verify this as I got my Nexus 10 for Christmas) seems to state that the issues only started with the last update. So sick of the lack of positive action from Google on this; execrable customer service.
za...@gmail.com <za...@gmail.com> #736
I have a N7 32G and an ASUS RT-N66U and had been having disconnection of my Wifi during use. Sometimes, turning on and off Wifi works but at spots in my house that's a bit further from the router, it will not connect. A few weeks back, rebooting my router helped for a few days and same problem occurred again. Then I tried static IP, and that helped for a few days. The latest test I did was to increase the "Network Key Rotation Interval" on the N66U from the default of 3600 to 7200. Crossing my fingers and hoping that this will finally solve my disconnection problem. My Wifi is set to 2.4GHz band, Wpa2-personal AES.
ji...@gmail.com <ji...@gmail.com> #737
I have EXACTLY the same setup and problem. Try changing from WPA2-AES to WPA-TKIP since this completely fixed my problem. Both WMM APSD and EIM are enabled and I'm using the latest SW 3.0.0.4.266 - hope this helps
is...@google.com <is...@google.com> #738
@zard2004 and @jim, can you guys please elaborate on the router & firmware version on it. Is it this http://www.asus.com/Networking/RTN66U/ ?
mi...@gmail.com <mi...@gmail.com> #739
Mine is the RTAC66U (see above link) which is the AC version of the N66U. They are nearly identical looking. Hope this issues days are numbered...
mi...@gmail.com <mi...@gmail.com> #740
Firmware Version 3.0.0.4.266 Asus Rt-ac66u (latest firmware)
ly...@gmail.com <ly...@gmail.com> #741
@isher... Please stop STALLING by looking at router problems. It's a 4.2 firmware problem. What's your plan??? Update every router on earth? Or tell us we can't use wireless networks that don't fall on your approved list?
You've wasted enough time... maybe it's time for you to get someone involved who knows what they're doing because you obviously seem lost. Good thing you do not work for me because you'd be looking for employment by now. This whole mess is one big Google flop with your inability to even understand the problem adding to the misery.
Understandably, users are now beyond frustrated and are now ANGRY!
You've wasted enough time... maybe it's time for you to get someone involved who knows what they're doing because you obviously seem lost. Good thing you do not work for me because you'd be looking for employment by now. This whole mess is one big Google flop with your inability to even understand the problem adding to the misery.
Understandably, users are now beyond frustrated and are now ANGRY!
za...@gmail.com <za...@gmail.com> #742
@isher Yes that's the model and firmware is 3.0.0.4.260 which is the latest.
By posting my findings, my hope is that it helps the frustrated to have a temporary workaround until Google search solves it. Maybe this will help point Google to understand the issue so they can give us a permanent fix.
By posting my findings, my hope is that it helps the frustrated to have a temporary workaround until Google search solves it. Maybe this will help point Google to understand the issue so they can give us a permanent fix.
za...@gmail.com <za...@gmail.com> #743
[Comment deleted]
[Deleted User] <[Deleted User]> #744
@742: Here's my take on why this Nexus 4 issue has not been taken care of yet: http://things-linux.blogspot.com/2013/01/cover-up.html
The good news, I guess, is that Google is a shoe-in to win the "Worst Customer Support, Ever!" prize this year. Microsoft, step aside...
The good news, I guess, is that Google is a shoe-in to win the "Worst Customer Support, Ever!" prize this year. Microsoft, step aside...
rf...@gmail.com <rf...@gmail.com> #745
Nexus 7 Same problem. WiFi drops and only comes one after turn it off and on again.
rf...@gmail.com <rf...@gmail.com> #746
[Comment deleted]
j....@gmail.com <j....@gmail.com> #747
Problem of Wifi drop only occurs on my Nexus 10, Galaxy Nexus is not affected.
fd...@gmail.com <fd...@gmail.com> #748
Same problem here: nexus 7, linksys e3500, 3 ipad and 1 ipod touch all work fine except the n7 that drops wifi when waking up from sleep.
Google please fix this issue ASAP or this is the last product I buy from your cie.
Google please fix this issue ASAP or this is the last product I buy from your cie.
mi...@gmail.com <mi...@gmail.com> #749
We have two Nexus7s for our kids. Both bricked on Christmas requiring return and no gifts. Now, one will not connect to wifi. 'Authentication problem' despite laptop, Squeezebox and other Nexus7 connection with no problems.
Netgear WGT624v3, Firmware V2.0.10_1.0.1NA
Big android fan starting to look the other way. This sucks.
Netgear WGT624v3, Firmware V2.0.10_1.0.1NA
Big android fan starting to look the other way. This sucks.
ja...@gmail.com <ja...@gmail.com> #750
I think Google should reimburse me for the cost of my data usage this month because I can't use Wi-Fi on either of my two Nexus devices.
jm...@me.com <jm...@me.com> #751
pretty much had it with dropping wifi on my nexus 10, had it about 3 weeks and it just gets worse and worse. can't look at youtube etc... time for me to go back to ipad :(
gi...@gmail.com <gi...@gmail.com> #752
Static configuration did not solve the problem with Linksys EA3500 - I think DHCP is not the problem.
tz...@gmail.com <tz...@gmail.com> #753
Hi Isher,
Using the Linksys EA4500 it happens to me about once or twice a week - after being idle all night, in the morning it would show *it's connected* but the reception bars are gray (rather than blue) and I cannot reach the internet. I've tried multiple browsers, google play, internet radio, Waze and more - all fail to connect.
Needless to say I have many wireless devices at home and none of them exhibited such a behavior.
It actually happened to me today so I photographed the tablet and I'm attaching it here - notice that it claims I'm *connected* to a router Raistlin and there are two bars of reception (both gray) every now and then I see the small triangles that indicate ongoing traffic flicker on it - but no connection.
Turning off the WiFi and on again seems to always reconnect just fine. I don't know if it's related to another issue I've been seeing. The battery indicator seems unreliable. Sometimes I'd watch videos for hours and it'll claim the battery is still fully charged - and sometimes while the battery is still 30-40% full it'll flash a quick warning and turn itself off.
What additional data from my tablet would help in solving it?
Thanks,
Tzvi.
Using the Linksys EA4500 it happens to me about once or twice a week - after being idle all night, in the morning it would show *it's connected* but the reception bars are gray (rather than blue) and I cannot reach the internet. I've tried multiple browsers, google play, internet radio, Waze and more - all fail to connect.
Needless to say I have many wireless devices at home and none of them exhibited such a behavior.
It actually happened to me today so I photographed the tablet and I'm attaching it here - notice that it claims I'm *connected* to a router Raistlin and there are two bars of reception (both gray) every now and then I see the small triangles that indicate ongoing traffic flicker on it - but no connection.
Turning off the WiFi and on again seems to always reconnect just fine. I don't know if it's related to another issue I've been seeing. The battery indicator seems unreliable. Sometimes I'd watch videos for hours and it'll claim the battery is still fully charged - and sometimes while the battery is still 30-40% full it'll flash a quick warning and turn itself off.
What additional data from my tablet would help in solving it?
Thanks,
Tzvi.
dm...@gmail.com <dm...@gmail.com> #754
I see there hasn't been any progress made on this, not surprising since Google is still trying to troubleshoot access points LMAO.
Spend 100 bucks on a new router Linksys E3200 SAME EXACT ISSUE on VZW Galaxy Nexus
More money down the drain!
Spend 100 bucks on a new router Linksys E3200 SAME EXACT ISSUE on VZW Galaxy Nexus
More money down the drain!
ly...@gmail.com <ly...@gmail.com> #755
Do you think any of these people have a GMail address so we can start bombarding them with complaints?
http://www.google.com/about/company/facts/management
ly...@gmail.com <ly...@gmail.com> #757
Excerpt from the Google "Code of Conduct"
Preface
“Don’t be evil.” Googlers generally apply those words to how we serve our users. But “Don’t be evil” is much more than that. Yes, it’s about providing our users unbiased access to information, focusing on their needs and giving them the best products and services that we can. But it’s also about doing the right thing more generally – following the law, acting honorably and treating each other with respect.
The Google Code of Conduct is one of the ways we put “Don’t be evil” into practice. It’s built around the recognition that everything we do in connection with our work at Google will be, and should be, measured against the highest possible standards of ethical business conduct. We set the bar that high for practical as well as aspirational reasons: Our commitment to the highest standards helps us hire great people, build great products, and attract loyal users. Trust and mutual respect among employees and users are the foundation of our success, and they are something we need to earn every day.
Google Board of Directors -- Directors@google.com
Anyone care to tell the Board how "evil" they've become?
Preface
“Don’t be evil.” Googlers generally apply those words to how we serve our users. But “Don’t be evil” is much more than that. Yes, it’s about providing our users unbiased access to information, focusing on their needs and giving them the best products and services that we can. But it’s also about doing the right thing more generally – following the law, acting honorably and treating each other with respect.
The Google Code of Conduct is one of the ways we put “Don’t be evil” into practice. It’s built around the recognition that everything we do in connection with our work at Google will be, and should be, measured against the highest possible standards of ethical business conduct. We set the bar that high for practical as well as aspirational reasons: Our commitment to the highest standards helps us hire great people, build great products, and attract loyal users. Trust and mutual respect among employees and users are the foundation of our success, and they are something we need to earn every day.
Google Board of Directors -- Directors@google.com
Anyone care to tell the Board how "evil" they've become?
cd...@gmail.com <cd...@gmail.com> #758
Same issue here with N7. Wifi goes into deep sleep and won't wake until wifi is turned of and then back on. Not happy with device and had I known about this before I bought it I would have bought another ipad mini.
Wonder if @isher could give timescale on fix ather than keep asking for router details.
Think it's about time this issue became well publicised.
Wonder if @isher could give timescale on fix ather than keep asking for router details.
Think it's about time this issue became well publicised.
[Deleted User] <[Deleted User]> #759
[Comment deleted]
ly...@gmail.com <ly...@gmail.com> #760
My email to the Board of Directors.
I must first apologize for detracting from your normal business with the following but there seems to be no other course of action.
I am certain the details of the business do not make it to the Board of Directors level of the company but sometimes the details are important enough to be elevated.
There is a growing dissatisfaction regarding the support surrounding the latest version of the Jelly Bean operating system and the Nexus 10, Nexus 7 and Nexus 4 products where the WIFI connection drops making the devices unusable or unreliable. Support thus far has denied the problem with one support person even calling it a "feature". Please refer to the Android Issue site here where you will note many complaints:
http://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=40065
Although it is a long read, you'll find your users have been transformed from concerned to frustrated to angry with the lack of proper support and resolution.
I mention this because as an owner of two Nexus 7 devices plus a Nexus 4, I would have hoped that Google supported its users as much as its users support Google. I am also concerned that the Google Code of Conduct is not adhered to where it states;
"Our commitment to the highest standards helps us hire great people, build great products, and attract loyal users. Trust and mutual respect among employees and users are the foundation of our success, and they are something we need to earn every day."
Any insight that you can share regarding this matter is appreciated.
Thank you.
I must first apologize for detracting from your normal business with the following but there seems to be no other course of action.
I am certain the details of the business do not make it to the Board of Directors level of the company but sometimes the details are important enough to be elevated.
There is a growing dissatisfaction regarding the support surrounding the latest version of the Jelly Bean operating system and the Nexus 10, Nexus 7 and Nexus 4 products where the WIFI connection drops making the devices unusable or unreliable. Support thus far has denied the problem with one support person even calling it a "feature". Please refer to the Android Issue site here where you will note many complaints:
Although it is a long read, you'll find your users have been transformed from concerned to frustrated to angry with the lack of proper support and resolution.
I mention this because as an owner of two Nexus 7 devices plus a Nexus 4, I would have hoped that Google supported its users as much as its users support Google. I am also concerned that the Google Code of Conduct is not adhered to where it states;
"Our commitment to the highest standards helps us hire great people, build great products, and attract loyal users. Trust and mutual respect among employees and users are the foundation of our success, and they are something we need to earn every day."
Any insight that you can share regarding this matter is appreciated.
Thank you.
[Deleted User] <[Deleted User]> #761
@759: I'm not sure that insensitivity to customer complaints, inefficiency, tone-deaf support operations, providing conflicting feedback regarding faulty merchandise, and taking *forever* to fix broken product really comprises "evil" behavior.
On the other hand, providing the directors of the company with unfiltered customer feedback is probably a good idea, especially if it is done politely. However, be aware that corporate attitude percolates down from the top, not the other way. I fully expect any feedback along these lines to be met with the same level of bland indifference that we have noted regarding fixing the problems with Android 4.2.1 in general, and with the Nexus 4 in particular.
However, here's what I sent:
__________________
Dear Google Board of Directors,
Just in case you were not aware, the Google Nexus 4 launch last November was a bit of a clown chase. But the launch of the phone was positively smooth sailing compared to the Google support operations which have been, essentially, in non-effect since trouble reports about the phone's wifi and bluetooth issues started trickling shortly after the launch. That would be what: about three months ago?
Your press office was just sent this award nomination relating to the aforementioned Google Nexus device support operations, it might be worth a glance:
http://things-linux.blogspot.com/2013/01/letter-sent-to-google-press-offices.html
Best, and don't be evil.
--Doug
On the other hand, providing the directors of the company with unfiltered customer feedback is probably a good idea, especially if it is done politely. However, be aware that corporate attitude percolates down from the top, not the other way. I fully expect any feedback along these lines to be met with the same level of bland indifference that we have noted regarding fixing the problems with Android 4.2.1 in general, and with the Nexus 4 in particular.
However, here's what I sent:
__________________
Dear Google Board of Directors,
Just in case you were not aware, the Google Nexus 4 launch last November was a bit of a clown chase. But the launch of the phone was positively smooth sailing compared to the Google support operations which have been, essentially, in non-effect since trouble reports about the phone's wifi and bluetooth issues started trickling shortly after the launch. That would be what: about three months ago?
Your press office was just sent this award nomination relating to the aforementioned Google Nexus device support operations, it might be worth a glance:
Best, and don't be evil.
--Doug
rf...@gmail.com <rf...@gmail.com> #762
Nexus 7. After loosing connection (WiFi symbol becomes an empty triangle) when I go settings WiFi there aren't any WiFi networks available. When I try to refresh them there is the message no WPS available please try in a few minutes. When I turn off and on again it works for a few more minutes. (It turned itself off 3 times while I was writing this)
rg...@google.com <rg...@google.com> #763
The symbol in the lower left that looks like a refresh icon is actually the
standard WPS icon:
http://blogs.appriver.com/Portals/53864/images/wps.jpg
Why your list is empty I couldn't say, just wanted to clear up the
confusion about that icon.
standard WPS icon:
Why your list is empty I couldn't say, just wanted to clear up the
confusion about that icon.
rf...@gmail.com <rf...@gmail.com> #764
You're right about the symbol, my bad, noob mistake. I'm pretty sure the problem must be caused by software. I've uninstalled the Adw.Launcher that was the last app installed before the problem started and the WiFi is holding for a while now. I hope that was the cause. I will come back to tell if the situation stays like this or at least to curse Google ;-)
[Deleted User] <[Deleted User]> #765
[Comment deleted]
[Deleted User] <[Deleted User]> #766
You know, there's been all this talk about "What's your router model, what's your firmware rev.?", and I've been wondering how long could it have taken Google to have purchased one of the supposed problematic routers, set it up, and done a debugging run? One day to overnight a router to Mountain View? One day to do a stack trace?
Ok, two days to do a stack trace.
I simply cannot believe how long the devs are taking to track the Android 4.2.1 wifi "can't connect to the router" problem down and fix it. It has been nearly three months since reports of this problem started to trickle in.
Likewise, I cannot understand why a new Qualcomm wifi driver has not been pushed out to the Nexus 4's.
Any of you devs care to share your insights with us about this?
Ok, two days to do a stack trace.
I simply cannot believe how long the devs are taking to track the Android 4.2.1 wifi "can't connect to the router" problem down and fix it. It has been nearly three months since reports of this problem started to trickle in.
Likewise, I cannot understand why a new Qualcomm wifi driver has not been pushed out to the Nexus 4's.
Any of you devs care to share your insights with us about this?
[Deleted User] <[Deleted User]> #767
[Comment deleted]
[Deleted User] <[Deleted User]> #768
Oh, and a word of advice: if you go all silent on us here, somebody will undoubtedly just ask Larry. After which the question will tumble downhill picking up momentum and visibility at every management level, to the point that when it reaches your level, it will be one hot potato.
Just saying'.
Just saying'.
pt...@gmail.com <pt...@gmail.com> #769
Another nexus 7 user reporting dropping and reconnecting when the Bluetooth is on. In my case, it seems that Bluetooth failing to connect to a paired device resets both the Bluetooth AND Wi-Fi antennas.
Nexus 7, 4.2.1
G2x with stock gingerbread
Dlink dir 615 rev I1, dd-wrt with default settings.
Nexus 7, 4.2.1
G2x with stock gingerbread
Dlink dir 615 rev I1, dd-wrt with default settings.
cw...@googlemail.com <cw...@googlemail.com> #770
The same here. The N7 loose sporadic the WIFI connection, so I must disable WFIF an then enable it.
tw...@gmail.com <tw...@gmail.com> #771
I also have the same issue with all of my android 4.2.1 devices, they will all connect and then drop the connection after about 5/10 minuets. I have tried resetting the device, my routers going to my neighbors wireless but nothing is helping. This strangely only started to happen a week ago. If there is anyway to go back to the previous version until 4.2.1 is fixed I would love to know how to do that.
[Deleted User] <[Deleted User]> #772
Hello, knock knock. Feedback please on why this is taking so long.
[Deleted User] <[Deleted User]> #773
Not talking, I see. Figures.
Well let's see what Larry says, I sent him a politely-worded request for an update.
Well let's see what Larry says, I sent him a politely-worded request for an update.
em...@gmail.com <em...@gmail.com> #774
Wifi Problems on my Nexus 7 (4.2.1) the connexion can bug, if I disconnect then connect it works again? I try to reset to factory defaults but It doesnt resolve the problem. I just try to change the channel from auto to 10 on the router will it works ? I'll inform you about...
lo...@gmail.com <lo...@gmail.com> #775
My details:
Device: Nexus 7 w/4.2.1
Router: Fritz!Box 3790
Firmware: 84.05.22 (22 April 2012)
Mode: 802.11gn
Security: WPA2-PSK
My Nexus will either drop off the network , or will drop to a connection of less than 1 Mbit/s every couple of minutes or so. It will do this despite telling me that my connection is excellent. (i.e I am standing right next to my router.)
It happens when using pretty much any app, and when the screen is on or off.
Turning wifi on and off also temporarily speeds things up again.
Please fix quickly, as i love my Nexus devices, but am beginning to think of looking elsewhere for my android fix
Device: Nexus 7 w/4.2.1
Router: Fritz!Box 3790
Firmware: 84.05.22 (22 April 2012)
Mode: 802.11gn
Security: WPA2-PSK
My Nexus will either drop off the network , or will drop to a connection of less than 1 Mbit/s every couple of minutes or so. It will do this despite telling me that my connection is excellent. (i.e I am standing right next to my router.)
It happens when using pretty much any app, and when the screen is on or off.
Turning wifi on and off also temporarily speeds things up again.
Please fix quickly, as i love my Nexus devices, but am beginning to think of looking elsewhere for my android fix
sa...@gmail.com <sa...@gmail.com> #776
I get a similar problem: WiFi OK for a while, then no data will flow although the device is still connected to the network. Have to turn WiFi off/on to get data flowing. Happens more frequently when watching video using YouTube and BBC iPlayer apps.
Nexus 7
Android 4.2.1
Nexus 7
Android 4.2.1
is...@google.com <is...@google.com> #777
@Longfield, can you grab a bugreport when you see really low throughput ? I will email you for it.
ol...@gmail.com <ol...@gmail.com> #778
As has been said countless times by countless people, can Google not afford to buy some routers and test themselves if you are so sure that this is a router issue? You release a substandard product and then have the audacity to expect your customers to help you fix it!
dm...@gmail.com <dm...@gmail.com> #779
THIS IS NOT A PROBLEM WITH ROUTERS.
rf...@gmail.com <rf...@gmail.com> #780
I've been using the Wifi for some days and it's working ok. The problem was the Adw.Launcher app, after uninstalling it everything went normal again. I wish good luck to all others that still are having problems.
ol...@gmail.com <ol...@gmail.com> #781
Re:781 Yep, I know. I just meant that it's a double slap in the face to the customers that not only are they failing to listen, they want us to do their work for them. It's truly shameful. This story needs to be heard by a wider public, people should know what an arrogant, incompetent company Google are.
[Deleted User] <[Deleted User]> #782
Well, we know that the general discontent about the length of time it has taken Google to even consider providing an estimate of when these wifi bugs bug will fixed has been passed on to the appropriate channels: The Google Press Office, The Google Board of Directors, and via personal g+ message to Larry Page.
All we can do now is wait:http://things-linux.blogspot.com/2013/01/waiting.html
All we can do now is wait:
pp...@gmail.com <pp...@gmail.com> #784
+1 user To report the same issue with German N7...
Tried my N7 (4.2.1) with 4 different routers (Vodafone Easybox, Belkin N600, 2 different generations of TP-Link) with the same result. Playing around with the WiFi settings made no change as well... WiFi performance is OK for a couple of minutes when switching on but then speed drops dramatically and some apps report no connectivity at all despite a 4-bar signal and blue icon. No trouble at all with my other devices (PCs, Windows Phone, S3, Asus tf300).
This goes on for an felt eternity now... And is very frustrating for someone who went for a Nexus series device to experience first hand support compared to the other "OEM-brands" selling Android devices.
Tried my N7 (4.2.1) with 4 different routers (Vodafone Easybox, Belkin N600, 2 different generations of TP-Link) with the same result. Playing around with the WiFi settings made no change as well... WiFi performance is OK for a couple of minutes when switching on but then speed drops dramatically and some apps report no connectivity at all despite a 4-bar signal and blue icon. No trouble at all with my other devices (PCs, Windows Phone, S3, Asus tf300).
This goes on for an felt eternity now... And is very frustrating for someone who went for a Nexus series device to experience first hand support compared to the other "OEM-brands" selling Android devices.
[Deleted User] <[Deleted User]> #785
Well, 786, you've now experienced "first-hand" support. Impressed?
pp...@gmail.com <pp...@gmail.com> #786
@787: Obviously not... I am just another guy who paid 200 Euros to be a beta tester...
[Deleted User] <[Deleted User]> #787
It would be sort of, almost ok if we were real beta testers. You know, trying out patches, new versions of hopefully no longer buggy Qualcomm wifi drivers. But we're not. We're people who purchased defective merchandise from a vendor who won't even tell us *if* he is capable of fixing it much less when he might be bothered to get around to doing it.
ke...@gmail.com <ke...@gmail.com> #788
I got same problem: WiFi seems fine for a while, then no data will flow although Nexus 4 is still connected to the network. I have to turn WiFi off/on to make it working again.
It Happens two to three times a day if I turn off the screen but leave WiFi on.
Nexus 4 with Android 4.2.1
It Happens two to three times a day if I turn off the screen but leave WiFi on.
Nexus 4 with Android 4.2.1
ep...@gmail.com <ep...@gmail.com> #789
Google, I generally love your company, but right now I'm not a happy bunny.
After waiting 3 months for my Nexus 4, it's now got the same problem my Nexus 7 has: wifi dropping a every 5/10 minutes and generally abysmal speeds.
Please stop asking us for firmware versions and router models, this is an issue with Android 4.2!
After waiting 3 months for my Nexus 4, it's now got the same problem my Nexus 7 has: wifi dropping a every 5/10 minutes and generally abysmal speeds.
Please stop asking us for firmware versions and router models, this is an issue with Android 4.2!
[Deleted User] <[Deleted User]> #790
It's not going to be that much longer before we switch from wondering whether Google has the capabilities and infrastructure to maintain Android running on their very own devices, much less all the other ones, to realizing that they don't.
sj...@gmail.com <sj...@gmail.com> #791
Having the same problem with our Nexus 7. Very disappointed. Have a Linksys wireless running WPA2 that I have no problem with 2 different laptops and 2 Apple Itouch but the Nexus says my wireless is not in range ... nor, my neighbor's wireless that my laptops can "see". I can take it to work and it does "see" the wireless there.
We also were on a recent vacation and I found the Nexus was very user UNFRIENDLY when trying to add a hotel, or other location, to the wireless connection. We thought that we would purchase another Nexus for the 2 of us, but after the problems we are having I will not purchase or recommend it to anyone.
We also were on a recent vacation and I found the Nexus was very user UNFRIENDLY when trying to add a hotel, or other location, to the wireless connection. We thought that we would purchase another Nexus for the 2 of us, but after the problems we are having I will not purchase or recommend it to anyone.
rg...@gmail.com <rg...@gmail.com> #793
I have been having problems with phones and tablets and my Google TV, but I really don't think this is a router situation. For me everything was fine until my Time Warner service was upgraded. They sent me a new modem. A DOCSIS 3.0 Modem with a built in router. I first noticed an issue with my Google TV (Logitech Revue) when trying to run Slacker, it would tell me I have a bad connection and asked if I still want to run it. The music would start and then it would time out eventually after 10 or so minutes. Here's the kicker, it was while wired via ethernet, but other computers had no issues.
Then I noticed my DROID DNA would appear to be connected, but it would drop at random times just like everyone else in this thread. Also my Nexus 7. I have tried fixed IP's and everything. I have even switched my Google TV to WiFi and I don't get the bad connection error, but it still times out after 10 to 30 minutes.
I like everyone else assumed it was the router so I bridged my new modem/router and attached my old router and the Google TV responded the same way. Even the wired ethernet still came back with the bad connection error. At the time I did not test my DNA or Nexus 7 because I didn't know this was going on with those devices. A lot people might not notice they are having this issue.
Somehow these newer upgraded ISP services are not jiving with Android. It could be the DOCSIS 3.0 type modem or the way these cables companies have upgraded their service, but I am convinced that's what is going on. Why else would I all of a sudden have problems and when I went back to the old router (using the same modem) I still had them? The only thing left to do to prove this is to get an older style modem and try that, which I might do.
Like you guys, I am seriously frustrated and at my wits end. I just wish there was a setting or something around this. I even tried opening all ports and tried DMZ hosting and nothing fixes it.
Then I noticed my DROID DNA would appear to be connected, but it would drop at random times just like everyone else in this thread. Also my Nexus 7. I have tried fixed IP's and everything. I have even switched my Google TV to WiFi and I don't get the bad connection error, but it still times out after 10 to 30 minutes.
I like everyone else assumed it was the router so I bridged my new modem/router and attached my old router and the Google TV responded the same way. Even the wired ethernet still came back with the bad connection error. At the time I did not test my DNA or Nexus 7 because I didn't know this was going on with those devices. A lot people might not notice they are having this issue.
Somehow these newer upgraded ISP services are not jiving with Android. It could be the DOCSIS 3.0 type modem or the way these cables companies have upgraded their service, but I am convinced that's what is going on. Why else would I all of a sudden have problems and when I went back to the old router (using the same modem) I still had them? The only thing left to do to prove this is to get an older style modem and try that, which I might do.
Like you guys, I am seriously frustrated and at my wits end. I just wish there was a setting or something around this. I even tried opening all ports and tried DMZ hosting and nothing fixes it.
[Deleted User] <[Deleted User]> #794
It's pretty simple. It's so simple people are having trouble believing it. I had trouble believing it.
Google hosed WiFi and Bluetooth with their 4.2 release. And they don't seem to be able, or capable of fixing it.
Google hosed WiFi and Bluetooth with their 4.2 release. And they don't seem to be able, or capable of fixing it.
[Deleted User] <[Deleted User]> #795
Or willing, I should have added.
dh...@gmail.com <dh...@gmail.com> #796
I would have bought a Nexus 4 when they became available again on the Play store here in the UK the other day but not now. Not after this. What a joke.
ly...@gmail.com <ly...@gmail.com> #797
Well, I have an old Ginger Bread phone laying around working off of the same wireless network. This phone never drops the wifi connection but my Nexus 4 on the latest version of JellyBean using the same wifi drops the connection(devices are side-by-side). How could this possibly be a router issue?
ly...@gmail.com <ly...@gmail.com> #798
So let me break this down succinctly so maybe you can grasp this.
1. Users are reporting wifi dropping on devices but they are also reporting that wifi does not drop for computers, iPads, and other similar devices on the same wireless network.
2. Older versions of the Android operating system do not drop wifi.
3. If this were a hardware issue with the Nexus products then 3 manufacturers have issues (the manufactures of the Nexus 10, the nexus 7, and the Nexus 4). Possible but very unlikely.
So, if it's not the routers (other devices work), and it's not the manufacturers (unlikely) then it must be the current Android operating system (older versions work).
What gets me is:
1. Your arrogance where you do not trust what your users are reporting and your arrogance that it can't possibly be a Google problem...it has to be a problem with dozens of router manufacturers.
2. Your belief that your users must be stupid where they can't possibly be seeing what they're reporting.
You know, it's perfectly okay to say "we messed up and a fix will be out in the next release". I think everyone here would have appreciated the truth more than the run-around you've been dishing out.
1. Users are reporting wifi dropping on devices but they are also reporting that wifi does not drop for computers, iPads, and other similar devices on the same wireless network.
2. Older versions of the Android operating system do not drop wifi.
3. If this were a hardware issue with the Nexus products then 3 manufacturers have issues (the manufactures of the Nexus 10, the nexus 7, and the Nexus 4). Possible but very unlikely.
So, if it's not the routers (other devices work), and it's not the manufacturers (unlikely) then it must be the current Android operating system (older versions work).
What gets me is:
1. Your arrogance where you do not trust what your users are reporting and your arrogance that it can't possibly be a Google problem...it has to be a problem with dozens of router manufacturers.
2. Your belief that your users must be stupid where they can't possibly be seeing what they're reporting.
You know, it's perfectly okay to say "we messed up and a fix will be out in the next release". I think everyone here would have appreciated the truth more than the run-around you've been dishing out.
ol...@gmail.com <ol...@gmail.com> #799
Re: 800 - Absolutely spot on.
ai...@gmail.com <ai...@gmail.com> #800
This has become quite pathetic.
Google used to be held under standards as being great at pushing timely updates and software fixes. Thats what separated them from the rest of the manufactures.
At this point I will take my changes with possibly the m7 coming out. I almost regret getting rid of my one x at this point. Sure it had sense and was a bit locked down , but at least the thing worked.
Google used to be held under standards as being great at pushing timely updates and software fixes. Thats what separated them from the rest of the manufactures.
At this point I will take my changes with possibly the m7 coming out. I almost regret getting rid of my one x at this point. Sure it had sense and was a bit locked down , but at least the thing worked.
is...@google.com <is...@google.com> #801
Thanks to folks who provided details. Some issues have been identified:
* Scan failures with certain routers
* Channel selection for non US regulatory domain
* ARP filtering
Other interop issues continue to be investigated. For new folks reporting issues, please include router model/firmware version alongside the symptoms to help with repro.
Not clear when fixes will go out at this point - some will go earlier than others
* Scan failures with certain routers
* Channel selection for non US regulatory domain
* ARP filtering
Other interop issues continue to be investigated. For new folks reporting issues, please include router model/firmware version alongside the symptoms to help with repro.
Not clear when fixes will go out at this point - some will go earlier than others
in...@gmail.com <in...@gmail.com> #802
What about the Nexus 10? It also has the same issue. I need a fix for that NOW. I've "put up" with it for a couple months now. I have no problem returning it and getting an iPad. I want to LOVE my Nexus 10.
dm...@gmail.com <dm...@gmail.com> #803
@isher have you guys confirmed that a lot of these WiFi issues on 4.2 are non device specific and are affecting all devices running 4.2.1? I have been confirming the data stalls during sleep / deep sleep with a VZW Galaxy Nexus (Toro) running 4.2.1
I have experienced this problem, on a WRT54GL (Tomato & Stock Firmware), E3200 (Tomato & Stock Firmware), and E4200 v2. Where WiFi will constantly disconnect and then reconnect while sleeping with WiFi. Sometimes this results in a data stall with all data services down.
All of my access points are WPA2 Personal security, this happens on both 2.4GHz, and 5GHz bands. Again no other clients of any type experience trouble, and my VZW Galaxy Nexus worked on these same APs flawlessly before upgrading to 4.2. This is a problem with the 4.2 software. I can understand why you're asking for router details; however, it is irreverent. Please continue looking for bugs in changes between WiFi between 4.1 and 4.2....
Also please be aware that I have WiFi Optimizations in advanced WiFi settings disabled.
Let's get some fixes pushed to AOSP as soon as possible, we're begging you. This issue has been being reported for over 3 months. It's not fair to ALL of your customers using Android 4.2.1
I have experienced this problem, on a WRT54GL (Tomato & Stock Firmware), E3200 (Tomato & Stock Firmware), and E4200 v2. Where WiFi will constantly disconnect and then reconnect while sleeping with WiFi. Sometimes this results in a data stall with all data services down.
All of my access points are WPA2 Personal security, this happens on both 2.4GHz, and 5GHz bands. Again no other clients of any type experience trouble, and my VZW Galaxy Nexus worked on these same APs flawlessly before upgrading to 4.2. This is a problem with the 4.2 software. I can understand why you're asking for router details; however, it is irreverent. Please continue looking for bugs in changes between WiFi between 4.1 and 4.2....
Also please be aware that I have WiFi Optimizations in advanced WiFi settings disabled.
Let's get some fixes pushed to AOSP as soon as possible, we're begging you. This issue has been being reported for over 3 months. It's not fair to ALL of your customers using Android 4.2.1
[Deleted User] <[Deleted User]> #805
Although I must confess: I find it difficult to accept that even the Real Smart People at Google could be this indifferent to their customer base. It's either indifference on a truly epic scale, or it's something else.
In the back of my mind is the nagging thought that no company could truly be this indifferent. Incompetence alone, both on the part of the developers, and on the part of the Google Device Support staff who, as far as I can tell, are still telling folks who call in to complain about their Nexus 4's that there are no known issues with the phone just can't explain this.
Managerial incompetence, coupled with managerial arrogance maybe could explain how 4.2 was allowed to be released and then remain unfixed for so long.
Something just does not make sense here, unless Google's top management is as completely disengaged from the Nexus device business unit as they appear to be. I guess that's possible. You've got to wonder how long that business model is sustainable.
It certainly is puzzling, in any event.
In the back of my mind is the nagging thought that no company could truly be this indifferent. Incompetence alone, both on the part of the developers, and on the part of the Google Device Support staff who, as far as I can tell, are still telling folks who call in to complain about their Nexus 4's that there are no known issues with the phone just can't explain this.
Managerial incompetence, coupled with managerial arrogance maybe could explain how 4.2 was allowed to be released and then remain unfixed for so long.
Something just does not make sense here, unless Google's top management is as completely disengaged from the Nexus device business unit as they appear to be. I guess that's possible. You've got to wonder how long that business model is sustainable.
It certainly is puzzling, in any event.
sj...@gmail.com <sj...@gmail.com> #806
So is Google expecting me to change router settings on every device I try connecting to while traveling???
Why would solution to the problem not be to fix the obvious fault in the 4.2 OS , that renders the device inoperable instead of blaming routers!?!?
Why would solution to the problem not be to fix the obvious fault in the 4.2 OS , that renders the device inoperable instead of blaming routers!?!?
mh...@gmail.com <mh...@gmail.com> #807
Just to make this clear: I already had these wifi-issues with my Nexus 7 before upgrading to 4.2.
[Deleted User] <[Deleted User]> #808
@808: Apparently the Google devs have decided not to compare the Android code base from 4.1, where wifi and bluetooth were working, to the code base in 4.2.1 where they are not working.
This is the approach any of my software teams would have taken. There are numerous tools that can do diffs on code modules maintained in code repositories which can be used to identify differences between subsequent versions, and allow buggy sections to be reverted.
In a well-maintained code repository, replacing the buggy wifi and bluetooth code and reverting it to earlier working versions should have been accomplished in days, rather than the months that Google has taken so far. Why they are taking the approach instead of trying to track down why their broken 4.2.1 code does not work with certain routers rather than simply reverting it to an earlier working version is a mystery to me.
As an earlier poster commented, one can easily demonstrate old 2.3 Gingerbread devices maintaining flawless wifi connections, side by side with 4.2 devices that either can't connect, or can't stay connected.
If it were me, I'd have replaced the devs working on this task with ones who could demonstrate professional software development, testing, and maintenance skills. But then, *my* management cares about customer satisfaction. Obviously, Google management does not.
Also, btw, I'd have fired each and every one of the Google Device Support staff who told customers calling in to complain about their Nexus 4 devices that there were no known issues with the phone. I'd have fired their manager as well. And maybe his/her manager too. Then I'd have put a professional device support team in place that coordinated with the developer team to ensure that they were in possession of the facts when dealing with customer complaints.
There is lots of good information about the deficiencies of the internal workings of Google's product development and support operations that have become apparent through this Nexus/Android saga, which the competition should be taking note of.
This is the approach any of my software teams would have taken. There are numerous tools that can do diffs on code modules maintained in code repositories which can be used to identify differences between subsequent versions, and allow buggy sections to be reverted.
In a well-maintained code repository, replacing the buggy wifi and bluetooth code and reverting it to earlier working versions should have been accomplished in days, rather than the months that Google has taken so far. Why they are taking the approach instead of trying to track down why their broken 4.2.1 code does not work with certain routers rather than simply reverting it to an earlier working version is a mystery to me.
As an earlier poster commented, one can easily demonstrate old 2.3 Gingerbread devices maintaining flawless wifi connections, side by side with 4.2 devices that either can't connect, or can't stay connected.
If it were me, I'd have replaced the devs working on this task with ones who could demonstrate professional software development, testing, and maintenance skills. But then, *my* management cares about customer satisfaction. Obviously, Google management does not.
Also, btw, I'd have fired each and every one of the Google Device Support staff who told customers calling in to complain about their Nexus 4 devices that there were no known issues with the phone. I'd have fired their manager as well. And maybe his/her manager too. Then I'd have put a professional device support team in place that coordinated with the developer team to ensure that they were in possession of the facts when dealing with customer complaints.
There is lots of good information about the deficiencies of the internal workings of Google's product development and support operations that have become apparent through this Nexus/Android saga, which the competition should be taking note of.
[Deleted User] <[Deleted User]> #809
@809: I suspect you mean that you already had these problems with your Nexus 7 before upgrading from 4.2 to 4.2.1, fight? As far as I've heard, 4.1.2, which I believe is the earliest rev that ran on the Nexus 7 did not have wifi connect and data drop issues. Those started with 4.2.
mh...@gmail.com <mh...@gmail.com> #810
@811:
My Nexus 7 32GB came with 4.1.2 preinstalled and I already had these wifi-issues with this version (before upgrading to 4.2)
Galaxy S2 with 4.0.3 is working flawless along with 5 other wifi-devices attached to my router. It is only my Nexus 7 making this trouble ever since I bought it.
My Nexus 7 32GB came with 4.1.2 preinstalled and I already had these wifi-issues with this version (before upgrading to 4.2)
Galaxy S2 with 4.0.3 is working flawless along with 5 other wifi-devices attached to my router. It is only my Nexus 7 making this trouble ever since I bought it.
mh...@gmail.com <mh...@gmail.com> #811
@isher / #803:
Were all those identified issues first introduced with 4.2 or did these already exist in 4.1.2?
Were all those identified issues first introduced with 4.2 or did these already exist in 4.1.2?
[Deleted User] <[Deleted User]> #812
Well, another week comes to a close, and we're still three months down the road with no fix in sight. I'm pretty sure that by now this classifies as an epic fail.
http://things-linux.blogspot.com/2013/02/epic-fail.html
ep...@gmail.com <ep...@gmail.com> #813
This should be top priority now, not medium!
On a slightly positive note(I.e. workaround) the issue seems to be resolved(ish) when telling the phone not to switch the screen off when charging, which due to the fact that I'm mainly using it as a wifi hotspot for my other devices, is ok.
For the love of God Google, sort this bug out. As a top contributor on your help forums, I've done a lot for you guys by providing free technical support to YOUR users. Now it's time to help ME out and fix this problem. I've resorted to flashing ICS on my N7! Which I really shouldn't have to do.
On a slightly positive note(I.e. workaround) the issue seems to be resolved(ish) when telling the phone not to switch the screen off when charging, which due to the fact that I'm mainly using it as a wifi hotspot for my other devices, is ok.
For the love of God Google, sort this bug out. As a top contributor on your help forums, I've done a lot for you guys by providing free technical support to YOUR users. Now it's time to help ME out and fix this problem. I've resorted to flashing ICS on my N7! Which I really shouldn't have to do.
ka...@gmail.com <ka...@gmail.com> #814
D-link dsl-2780
Firmware 1.13
Nexus 4 connection issues like above posters
Nexus 7 no issues
Oh dear oh dear, I was not expecting to be reading this forum on the day my new phone arrived. After having sold my last phone in October fully expecting to purchase nexus 4 in November, this really is bitterly disappointing from Google. Looks like I will be sending it straight back. I feel the pain of those that have had this issue since being lucky enough to get phone at the start, not as lucky as I thought they were it seems. I've posted router/firmware but as others have said its got nothing to do with that, I've got loads connected to mine at home and not one single phone has ever failed to connect or iPad, ps3, Wii, TV, bluray etc, all my friends phones connect no problems either. I'm totally gutted about this as I was so looking forward to using my new toy :-(
Jason.
Firmware 1.13
Nexus 4 connection issues like above posters
Nexus 7 no issues
Oh dear oh dear, I was not expecting to be reading this forum on the day my new phone arrived. After having sold my last phone in October fully expecting to purchase nexus 4 in November, this really is bitterly disappointing from Google. Looks like I will be sending it straight back. I feel the pain of those that have had this issue since being lucky enough to get phone at the start, not as lucky as I thought they were it seems. I've posted router/firmware but as others have said its got nothing to do with that, I've got loads connected to mine at home and not one single phone has ever failed to connect or iPad, ps3, Wii, TV, bluray etc, all my friends phones connect no problems either. I'm totally gutted about this as I was so looking forward to using my new toy :-(
Jason.
rg...@gmail.com <rg...@gmail.com> #815
This problem is way before 4.2. Plenty of people are complaining about this from Ice Cream Sandwich and many phones. Already stated above, I have issues with my Droid DNA and throw in a Galaxy Note 10.1 as well as a Logitech Revue. I still say things lean towards the modem and service over the router as not jiving with something that is in the Android code and not the router. I already proved that when I bridged by new UBEE DDW3611 modem/router and used it with my old router (Linksys E2500). By Monday I should have a new standalone modem and I will use that one with my old router and see what happens, but unfortunately they are going to send another DOCSIS 3.0 modem.
[Deleted User] <[Deleted User]> #816
[Comment deleted]
[Deleted User] <[Deleted User]> #817
Oh, dear, oh dear indeed, 816. I've had three of the N4's due in no small part to the crack "it sounds like you have a hardware problem" Google Device Support team. Ain't touching another until Android gets fixed. And tested on the Nexus 4. By other people.
zd...@gmail.com <zd...@gmail.com> #818
WiFi works fine for about 10 secs on Nexus 4, then WiFi icon turns gray. Apps say there is no connection to the Internet, incl. Google Play. All other devices work just fine! My router is D-Link DIR-300.
Managed to resolve gray icon with these:
* Edit the file /system/etc/wifi/WCNSS_qcom_cfg.ini
* Change the line "McastBcastFilter=3" to "McastBcastFilter=0"
Not the connection is better, and WiFi icon stays blue, but not all connections work, you have to retry, and retry...
This is a serious issue and need to be managed a.s.a.p !!!
Managed to resolve gray icon with these:
* Edit the file /system/etc/wifi/WCNSS_qcom_cfg.ini
* Change the line "McastBcastFilter=3" to "McastBcastFilter=0"
Not the connection is better, and WiFi icon stays blue, but not all connections work, you have to retry, and retry...
This is a serious issue and need to be managed a.s.a.p !!!
ly...@gmail.com <ly...@gmail.com> #819
Okay... if you look at the status of this bug (upper left on the web page) it says it is CLOSED as of yesterday. So either I received a fix on my Nexus 4 and I didn't realize it or Google just closes issues they don't want to deal with.
go...@gmail.com <go...@gmail.com> #820
Same problem! I unboxed two different Nexus 4 yesterday... unable to use internet in any of them trying two different routers. This trouble is not acceptable!!
ai...@gmail.com <ai...@gmail.com> #821
Perhaps one of the google guys can answer this question.
What does it take to get an issue marked as high priority? I would think this would constitute as such?
This is a big deal for everyone that has this phone.
What does it take to get an issue marked as high priority? I would think this would constitute as such?
This is a big deal for everyone that has this phone.
ly...@gmail.com <ly...@gmail.com> #822
THIS ISSUE HAS BEEN MARKED AS CLOSED. I don't think they're going to raise the priority level now :-(
[Deleted User] <[Deleted User]> #823
Reading between the lines of isher's somewhat cryptic 803 message, it sounds like they sorta kinda might have fixed a few of the wifi issues, but they can't say which ones, and maybe some day they will push a fix out. Can't say which devices will be affected. But, they might get around to it, however they have no idea when that would be. If ever.
zd...@gmail.com <zd...@gmail.com> #824
Closed!? We have to open a new one!
ha...@gmail.com <ha...@gmail.com> #825
A month later since my previous comment (#398), only to say that I had not suffered any wifi drop since I installed https://play.google.com/store/apps/details?id=org.wahtod.wififixer
It's worth a try, I mean.
It's worth a try, I mean.
fe...@gmail.com <fe...@gmail.com> #826
This is pathetic, the issue has been closed and marked for some undetermined future release.
At this point what's our best plan of action, create a new issue or find an existing one that also describes this issue and take our test cases and complaints there?
At this point what's our best plan of action, create a new issue or find an existing one that also describes this issue and take our test cases and complaints there?
su...@gmail.com <su...@gmail.com> #827
#827 Hablador...@gmail.com
A month later since my previous comment (#398), only to say that I had not suffered any wifi drop since I installedhttps://play.google.com/store/apps/details?id=org.wahtod.wififixer
It's worth a try, I mean.
do u have the 2780 d link?
A month later since my previous comment (#398), only to say that I had not suffered any wifi drop since I installed
It's worth a try, I mean.
do u have the 2780 d link?
[Deleted User] <[Deleted User]> #828
[Comment deleted]
[Deleted User] <[Deleted User]> #829
@828: I thought Google had made it pretty much clear what our options are. Here's a picture that spells it out even more clearly: http://photos1.blogger.com/blogger/1429/1322/1600/homer%20kiss%20my%20ass.jpg
yw...@gmail.com <yw...@gmail.com> #830
I got N4 two days before and found the same issue which makes it impossible to use skype with a bluetooth headset. Looks like it's been a while. Wondering how long they still need to fix this annoying problem... Or maybe I should just think about return the device?
dd...@gmail.com <dd...@gmail.com> #831
Same problem here. When going out from wifi coverage, and going back, i need to switch wifi off and on to make it work again.
[Deleted User] <[Deleted User]> #832
[Comment deleted]
[Deleted User] <[Deleted User]> #833
I am getting the same issue - here is a post I made about this bug recently on a tech blog:
-------
A bug I am getting that was not mentioned is my Nexus S will simply drop network connection at random (any network, my wireless router, my wireless carrier, etc) and not reconnect UNLESS I reboot the device. Sometimes in the middle of the night I hear the phone reconnect as it starts to download my messages and I get the audible alerts. Annoying due to the number of message alerts that all go off at once!
I have OS V 4.2
-------
A bug I am getting that was not mentioned is my Nexus S will simply drop network connection at random (any network, my wireless router, my wireless carrier, etc) and not reconnect UNLESS I reboot the device. Sometimes in the middle of the night I hear the phone reconnect as it starts to download my messages and I get the audible alerts. Annoying due to the number of message alerts that all go off at once!
I have OS V 4.2
dh...@gmail.com <dh...@gmail.com> #834
Since there is no word on when it will be fixed i've downgraded to 4.1.2 which has resolved the issue for now.
fe...@gmail.com <fe...@gmail.com> #835
I can also vouch for the Wififixer app, I've been using it since I found out about it earlier in this thread, but it's not the long-term solution that we need.
ha...@gmail.com <ha...@gmail.com> #836
> #829 superja...@gmail.com
> do u have the 2780 d link?
Nope, mine is a Thomson TWG870 router. BTW although the use of apps like WiFi Fixer can temporally get rid of the problem, Google of course MUST fix this issues ASAP
> do u have the 2780 d link?
Nope, mine is a Thomson TWG870 router. BTW although the use of apps like WiFi Fixer can temporally get rid of the problem, Google of course MUST fix this issues ASAP
[Deleted User] <[Deleted User]> #837
I tried WiFi Fixer on my Nexus 4, but it did not keep WiFi from eventually going into a non-responsive state after a few minutes. It also did not fix WiFi packet loss when the phone was active; my voip calls sounded like crap to the to the person on the other end: distortion, dropouts. The phone was unusable when connected via WiFi.
su...@gmail.com <su...@gmail.com> #838
I have the dlink 2780, the winfix helps, in tht you lose and gain wifi repeatedly, which means u can download apps after ordering them on pc, but still no luck with webpages an accessing apps that use internet.
ja...@gmail.com <ja...@gmail.com> #839
similar connection issues for the nexus 7 with Net gear wndr3400 router.
I was able to resolve the connectivity issue (for now) by changing the ssid where it is just one word and all lower caps. Using wpa2 pak security with only no spaces and no special characters.
I was able to resolve the connectivity issue (for now) by changing the ssid where it is just one word and all lower caps. Using wpa2 pak security with only no spaces and no special characters.
cg...@gmail.com <cg...@gmail.com> #840
hey guys, just got my N4. waited 8 weeks. I have this problem as well. I thought it was my isp at first, then i found this page. I changed my router authentication from WPA2 to WPA and it fixed the issue for me as far as i can tell. ill report back tomorrow.
[Deleted User] <[Deleted User]> #841
[Comment deleted]
[Deleted User] <[Deleted User]> #842
Apparently, Google is perfectly happy selling expensive defective product. It is fascinating how little concern they have shown about this.
fe...@gmail.com <fe...@gmail.com> #843
You'd think a little something like constantly dropping wifi on ALL phones/tablets running 4.2.1 (Nexus 4, 7, 10 and Galaxy Nexus) would be a bigger priority to fix. Especially since they probably want to roll that version out to many more phones (and their soon to be screaming customers).
Guess not huh?
Guess not huh?
[Deleted User] <[Deleted User]> #844
Guess not.
an...@gmail.com <an...@gmail.com> #845
> Wifi will drop connection after a period of time (looks to be while in deep sleep. Shows normal signal strength but google sync has been lost (grey status bar icons) and no connection
I have just got my Nexus 10 and it has the very same problem. Should I return it and get a replacement or hope it is a software issue which soon will be fixed?
I have just got my Nexus 10 and it has the very same problem. Should I return it and get a replacement or hope it is a software issue which soon will be fixed?
ya...@gmail.com <ya...@gmail.com> #846
I have a Nexus 10 and the problems are funny surfing (slow, stuck)in chrome and "Connection timed out" after trying to download applicatins. I have a TP-LINK router with the following hardware/firmware details.
Firmware Version: 4.2.1 Build 090224 Rel.37400n
Hardware Version: WR541G/542G v7 08118989
The router works fine for other computers at home, and Nexus 10 works fine with a public WiFi net.
Firmware Version: 4.2.1 Build 090224 Rel.37400n
Hardware Version: WR541G/542G v7 08118989
The router works fine for other computers at home, and Nexus 10 works fine with a public WiFi net.
[Deleted User] <[Deleted User]> #847
[Comment deleted]
[Deleted User] <[Deleted User]> #848
[Comment deleted]
[Deleted User] <[Deleted User]> #850
@847: It depends on how long you are willing to wait for Google to fix your broken Nexus 10. We have already been waiting since November 20 (that's when this bug thread was started). We still have no guidance from Google on when the WiFi problems affecting the Nexus devices will be fixed.
If you're willing to hang on to your broken purchase, that's your business. I personally did not find that option to be acceptable, and I returned my original Nexus 4 and the two replacements that Google subsequently sent me which were also defective. That was when it became clear that the Nexus 4 was unusable with Android 4.2.1.
You can read that particular story here, if you're interested:http://things-linux.blogspot.com/2013/01/time-frame-of-nexus-4-wifi-bug-issues.html
Here's my summary assessment of Google's performance on this issue:http://things-linux.blogspot.com/2013/02/epic-fail.html
If you're willing to hang on to your broken purchase, that's your business. I personally did not find that option to be acceptable, and I returned my original Nexus 4 and the two replacements that Google subsequently sent me which were also defective. That was when it became clear that the Nexus 4 was unusable with Android 4.2.1.
You can read that particular story here, if you're interested:
Here's my summary assessment of Google's performance on this issue:
be...@gmail.com <be...@gmail.com> #851
I have the same issue on a N4 and I'd like to add that its is not only WiFi but also 3G and other connections that drop. I am incredibly frustrated. I would be willing to wait, but since this bug has been reported three month ago and there isn't even a date for a fix, I think I will send it back and give up. I also wounder how such a major bug has not been in the press, but only in forums. This is a major screw-up of software giant; usually, those get more attention...
dm...@gmail.com <dm...@gmail.com> #852
Can issue or anyone form Google shed some light as to whether or not 4.2.1_r1.2 includes some of the WiFi fixes that you mentioned a few days ago?
[Deleted User] <[Deleted User]> #853
[Comment deleted]
da...@gmail.com <da...@gmail.com> #856
Same prob. Nexus 7, wifi router is linksys e4200 with 2.0.37 firmware. Laptop, galaxy note etc. stay connected in the same location. nexus drops out and will no longer see the wifi network in question at all. signal strength is full until this occurs. turning off/on wifi fixes it.
mi...@gmail.com <mi...@gmail.com> #857
I have this problem with both a Nexus 7 32GB (out of the box Nov12 and after upgrade) and a Nexus 4 (out of the box Jan13 and after upgrade).
The N4 at least has a sim-card so that the telephone part work. My N7 does not, so that unit is just a shiny glass tile to be used for other things than what it was intended for. Without wifi, what good is it?
The lack of communication from Google on the issue only show to me all the signs of a company starting to decline. It has been seen before in this industry.
Maybe the issue will be corrected sooner rather than later, but I have no illusions on the matter. Google is more focused on the next mobile and seems to lack the interested to stand up and do the right thing.
It will be a long way back for them to restore any semblance of trust again. I am frankly disappointed and feel cheated by a company that started out so great and now have fallen back to the practice of selling faulty equipment. The testing must have been close to non-existing on these products.
The N4 at least has a sim-card so that the telephone part work. My N7 does not, so that unit is just a shiny glass tile to be used for other things than what it was intended for. Without wifi, what good is it?
The lack of communication from Google on the issue only show to me all the signs of a company starting to decline. It has been seen before in this industry.
Maybe the issue will be corrected sooner rather than later, but I have no illusions on the matter. Google is more focused on the next mobile and seems to lack the interested to stand up and do the right thing.
It will be a long way back for them to restore any semblance of trust again. I am frankly disappointed and feel cheated by a company that started out so great and now have fallen back to the practice of selling faulty equipment. The testing must have been close to non-existing on these products.
ya...@gmail.com <ya...@gmail.com> #858
My nexus 10 problem was solved. My IP connection is L2TP and my TP-LINK router firmware original version has problems with it.
I upgraded the router to the last firmware version and all the Nexus 10 problems disappeared.
I upgraded the router to the last firmware version and all the Nexus 10 problems disappeared.
ch...@gmail.com <ch...@gmail.com> #859
I shouldn't have to write on this website. My phone should function properly. I'm gutted I received my Nexus 4 today. And because of these WIFI connectivity issues I'm going to have to send it back.
What a waste of my time and effort to get the WIFI to function. I give up.
Google and LG shame on you! Looking at this page I don't think I'll be buying a Nexus product again.
Nexus 4 16gb - WIFI connectivity issues. Unusable connection. Happens on 4.2 and 4.2.1 same issue.
What a waste of my time and effort to get the WIFI to function. I give up.
Google and LG shame on you! Looking at this page I don't think I'll be buying a Nexus product again.
Nexus 4 16gb - WIFI connectivity issues. Unusable connection. Happens on 4.2 and 4.2.1 same issue.
ni...@gmail.com <ni...@gmail.com> #860
New Nexus 4 arrived yesterday. I had immediate problems with the wifi connection (TalkTalk D-link router) - the connection to Play kept dropping and the app downloads kept failing. The connection is there, the signal strength is excellent, but the phone behaves as though the connection is very weak. I can't run a speed test, it just fails on the initial ping or times out. Web pages occasionally load but usually time out. Sometimes the wifi won't connect at all; scanning sometimes shows no connections when half a dozen are in range; other times it will connect but behaves as though there is no signal. Often it cycles through the "obtaining IP address" process endlessly and never connects. I've tried changing the frequency band, no effect. If I select the "avoid poor connections" option, it classifies the "excellent" wifi connection as poor and drops it. I can't use any apps that require a connection.
Connection via 3G is also unusably slow. I can't play Ingress. I can't even download Tweets.
It looks like it might not be worth the hassle of returning it unless the issue is going to be fixed, so I guess my best option is to return within the 15-day limit and get a refund! Very, very disappointed.
Connection via 3G is also unusably slow. I can't play Ingress. I can't even download Tweets.
It looks like it might not be worth the hassle of returning it unless the issue is going to be fixed, so I guess my best option is to return within the 15-day limit and get a refund! Very, very disappointed.
ja...@googlemail.com <ja...@googlemail.com> #861
I'm getting a similar issue to everybody else on my brand new Nexus 4.
If I restart it, the wifi won't connect at all for several hours at home.
Come to work and it works fine no matter how many times I restart the phone.
Google sending me a replacement device so will try it out and if this has the same issues with wifi, I'll be getting a full refund and going for the iPhone 5.
What a rubbish company when it comes to consumer electronics!
If I restart it, the wifi won't connect at all for several hours at home.
Come to work and it works fine no matter how many times I restart the phone.
Google sending me a replacement device so will try it out and if this has the same issues with wifi, I'll be getting a full refund and going for the iPhone 5.
What a rubbish company when it comes to consumer electronics!
[Deleted User] <[Deleted User]> #862
[Comment deleted]
su...@gmail.com <su...@gmail.com> #863
Yay! PS parrot, ur link doesn't take you directly to the link. This is great news, although doesn't mention if the 2780 router compatibility will be fixed or the date we will get it.
st...@gmail.com <st...@gmail.com> #864
I have a brand new Nexus 4, updated to 4.2.1 and not rooted. I have a problem with wifi. I can connect to whatever wifi rooter. But the moment I go out of the wifi signal range and the phone switch to 3G connection for a period like 15-20 mins or more, than it isn't able to reconnect to known wifi router nor they are visible in available listed wifi. To make it connected once again, I have to switch off/on wifi. Otherwise it won't connect. Also the quick setting icon appear to be swithched off.
Any solution? Is it a known issue?
THX!
Any solution? Is it a known issue?
THX!
[Deleted User] <[Deleted User]> #865
We now have the answer as to when the WiFi and bluetooth problems with the Nexus 4 will be fixed, and we didn't get the information from Google. Thanks, Android Police! So, is it evil to sell a product for months, knowing that it is defective? http://things-linux.blogspot.com/2013/02/what-is-evil.html
[Deleted User] <[Deleted User]> #866
Brand new Nexus 4 no changes cause it's my first such device and I know little about it. I use Connectify hooked to an Ralink RT61 Turbo card running in AP mode. Comcast XFinity steadily gives me 26Mbps down - 5Mbps up. Wireless to my wife's newer HP laptop is consistently 23Mbps down - 4.5Mbps up. Another older laptop with a pretty lame wireless chip gets 15Mbps down - 3 Mbps up.
Testing the Nexus 4 on Speedtest in Airplane Mode, no Bluetooth, NFC off, I can get very choppy test results at 12 Mbps down - 2.3 Mbps up but, with apps, I get nothing like that. Just did a Google Play download that maxed out at 13kbps down. Obviously streaming anything is out of the question. 3G works fine, much better than wireless, even though speedtest only says 9Mbps down, but I live really close to a tower.
Only my 4th day with it so I'll keep it for now and try it with a real wireless router on Friday but, looks like the thing is broken, was knowingly sold broken, and with only a 'promise' of a fix, it needs to go back. I don't generally do business under those conditions. Sorry.
Testing the Nexus 4 on Speedtest in Airplane Mode, no Bluetooth, NFC off, I can get very choppy test results at 12 Mbps down - 2.3 Mbps up but, with apps, I get nothing like that. Just did a Google Play download that maxed out at 13kbps down. Obviously streaming anything is out of the question. 3G works fine, much better than wireless, even though speedtest only says 9Mbps down, but I live really close to a tower.
Only my 4th day with it so I'll keep it for now and try it with a real wireless router on Friday but, looks like the thing is broken, was knowingly sold broken, and with only a 'promise' of a fix, it needs to go back. I don't generally do business under those conditions. Sorry.
[Deleted User] <[Deleted User]> #867
If I were you, 868, I'd send it back. I sent all three of mine back, one after another. Google never did acknowledge that they had sold me defective product.
jo...@googlemail.com <jo...@googlemail.com> #868
So thats it, a defective device.
How do you contact Google to return this paper weight?
Same problem here got the phone yesterday to find WiFi is not working, WIFI Fixer sort of works but getting online in opera and speed test don't work and Skype is useless. so the phone is crap.
LG Google Nexus 4 on a TalkTalk D-Link DSL-2780 with the latest firmware. there are 16 other wifi devices n it in this house with no problems.
How do you contact Google to return this paper weight?
Same problem here got the phone yesterday to find WiFi is not working, WIFI Fixer sort of works but getting online in opera and speed test don't work and Skype is useless. so the phone is crap.
LG Google Nexus 4 on a TalkTalk D-Link DSL-2780 with the latest firmware. there are 16 other wifi devices n it in this house with no problems.
dt...@gmail.com <dt...@gmail.com> #869
[Comment deleted]
sk...@gmail.com <sk...@gmail.com> #870
My Nexus4 was just sent out today, I should receive it in about a week or so. My friend encountered a similar problem to what I've read so far and the easy fix he found was to uncheck the NFC option and "always keep wifi on during sleep" If you go to settings, find NFC and turn it off. This solved his problems with maintaining a wifi connection.
[Deleted User] <[Deleted User]> #871
@872, turning NFC off and "always keep wifi on during sleep" does *not* prevent the wifi from turning off when the screen is blanked. This is caused by a buggy Qualcomm wifi driver. The only fix will be to receive an update with a working driver. This has not happened yet.
jo...@googlemail.com <jo...@googlemail.com> #872
Tried a speedtest.net over wifi with the wifi symbols all blue and guess what nothing happened, I called Google today on the free phone number 080031286081 and got my money back minus £9.99 for shipping which is unfair considering I don't have the device.
I have never been so deflated, the phone I was waiting for since Christmas, I was so looking forward to it. now I cant wait to send it back to Spoogle. I could wait until 4.2.2 comes out but there is no guarantee and My 15 days would be up and I would be stuck with a expensive paper weight, they American dude Rob, said he had a few calls today complaining of the wi-Fi.
back to my ZTE Crescent, Old reliable never lets me down. I can safely say I will be staying clear from google.
I have never been so deflated, the phone I was waiting for since Christmas, I was so looking forward to it. now I cant wait to send it back to Spoogle. I could wait until 4.2.2 comes out but there is no guarantee and My 15 days would be up and I would be stuck with a expensive paper weight, they American dude Rob, said he had a few calls today complaining of the wi-Fi.
back to my ZTE Crescent, Old reliable never lets me down. I can safely say I will be staying clear from google.
[Deleted User] <[Deleted User]> #873
Again, you have to wonder about Google's Corporate motto, "Don't Be Evil".
http://things-linux.blogspot.com/2013/02/what-is-evil.html
Is selling a product that is known to be defective without telling the customer that it is defective evil?
Is selling a product that is known to be defective without telling the customer that it is defective evil?
rf...@gmail.com <rf...@gmail.com> #874
[Comment deleted]
rf...@gmail.com <rf...@gmail.com> #875
Well it seems the problem is not solved. It's showing again.
Since I'm not able to return the Nexus anymore here goes:
Nexus 7
Android 4.2.1
Router: Linksys
Model: WRTG54G
Firmware v8.00.0
Channel 6-2.437GHz
Wep
Since I'm not able to return the Nexus anymore here goes:
Nexus 7
Android 4.2.1
Router: Linksys
Model: WRTG54G
Firmware v8.00.0
Channel 6-2.437GHz
Wep
[Deleted User] <[Deleted User]> #876
#868 back again. At least with my Nexus 4, it's the WPA2 encryption. Took the thing to the library, connected to the UNSECURED network there, got 18Mbps down, was able to stream everything I'm interested in, downloaded an 8MB app in about 10 seconds. Not great performance but perfectly acceptable. Unfortunately with my present home setup, I have no option of running unsecured so I'm out of luck there until they fix the software which undoubtedly is the problem. Watched a Wireshark output of the poor thing trying to work and noticed tons of TLSv1 packets retransmitted as well as TCP packets. Odd though that Google can't get boilerplate security code that's been around for years correct. Even odder that they never noticed it before release; don't they beta test stuff?
sp...@gmail.com <sp...@gmail.com> #877
Same as all the above mentioned.
Telus supplied actiontec v1000h has issues no matter what settings. No issues at work on an old school wrt54g using dd-wrt.
Telus supplied actiontec v1000h has issues no matter what settings. No issues at work on an old school wrt54g using dd-wrt.
ha...@gmail.com <ha...@gmail.com> #878
My nexus 4 arrived today (Germany). I'm also experiencing heavy wifi problems. If the problem won't be fixed in the next 10 days, I'll have to send it back...
pu...@gmail.com <pu...@gmail.com> #879
Same old story here, already reported several times:
On my new Nexus 4, any audio streaming app (TuneIn, XiiaLive, ...) will have regular sound drop off, when the screen is off.
Initially I though it was due to the now aknowledged ARP issue (see #42272) because the symptoms I observed corresponded exactly to that issue. But after applying the fix for this ARP issue (editing /system/etc/wifi/WCNSS_qcom_cfg.ini to not ignore ARP broadcast), I still had drop outs while streaming (screen off).
I must mention that I do not have this issue at all with my Nexus7 connected to the same WiFi AP.
The likely cause is not the router but an issue in the Qualcomm WiFi driver.
One things very suspect is packet loss when a Nexus4 (screen off) is pinged from a PC (I've never observed PL with the Nexus7):
Reply from192.168.1.6 : bytes=32 time=22ms TTL=64
Reply from192.168.1.6 : bytes=32 time=206ms TTL=64
Reply from192.168.1.6 : bytes=32 time=94ms TTL=64
Reply from192.168.1.6 : bytes=32 time=11ms TTL=64
Reply from192.168.1.6 : bytes=32 time=158ms TTL=64
Reply from192.168.1.6 : bytes=32 time=328ms TTL=64
Reply from192.168.1.6 : bytes=32 time=19ms TTL=64
Request timed out.
Reply from192.168.1.6 : bytes=32 time=456ms TTL=64
Reply from192.168.1.6 : bytes=32 time=57ms TTL=64
Request timed out.
Reply from192.168.1.6 : bytes=32 time=16ms TTL=64
Reply from192.168.1.6 : bytes=32 time=100ms TTL=64
Reply from192.168.1.6 : bytes=32 time=275ms TTL=64
Reply from192.168.1.6 : bytes=32 time=458ms TTL=64
Request timed out.
Reply from192.168.1.6 : bytes=32 time=359ms TTL=64
Reply from192.168.1.6 : bytes=32 time=4ms TTL=64
Reply from192.168.1.6 : bytes=32 time=121ms TTL=64
I tried to change various settings on my WiFi router to no avail, which really points at an issue with the WiFi driver (let alone that all my other devices have no problem). I doesn't matter if WiFi optimization is enabled or not.
As a side note, it seems that the Nexus4 ignore performance WiFi locks ( WIFI_MODE_FULL_HIGH_PERF) that are set by streaming apps (and VoIP apps) and that is necessary for these apps to work properly without drop outs). On a device that handle WIFI_MODE_FULL_HIGH_PERF, pings become very low (typically < 10ms, verified on Nexus7). That doesn't happen on the N4.
This issue is really worrying. I really need audio streaming to work properly when the screen is off. I really hope the Qualcomm driver is fixed in 4.2.2.
I think that finding the cause of packet loss when being pinged (and spiky high ping) is the root to understanding this problem. And I will insist mentionning that my Nexus7 running 4.2.1 doesn't exhibit packet loss at all.
On my new Nexus 4, any audio streaming app (TuneIn, XiiaLive, ...) will have regular sound drop off, when the screen is off.
Initially I though it was due to the now aknowledged ARP issue (see #42272) because the symptoms I observed corresponded exactly to that issue. But after applying the fix for this ARP issue (editing /system/etc/wifi/WCNSS_qcom_cfg.ini to not ignore ARP broadcast), I still had drop outs while streaming (screen off).
I must mention that I do not have this issue at all with my Nexus7 connected to the same WiFi AP.
The likely cause is not the router but an issue in the Qualcomm WiFi driver.
One things very suspect is packet loss when a Nexus4 (screen off) is pinged from a PC (I've never observed PL with the Nexus7):
Reply from
Reply from
Reply from
Reply from
Reply from
Reply from
Reply from
Request timed out.
Reply from
Reply from
Request timed out.
Reply from
Reply from
Reply from
Reply from
Request timed out.
Reply from
Reply from
Reply from
I tried to change various settings on my WiFi router to no avail, which really points at an issue with the WiFi driver (let alone that all my other devices have no problem). I doesn't matter if WiFi optimization is enabled or not.
As a side note, it seems that the Nexus4 ignore performance WiFi locks ( WIFI_MODE_FULL_HIGH_PERF) that are set by streaming apps (and VoIP apps) and that is necessary for these apps to work properly without drop outs). On a device that handle WIFI_MODE_FULL_HIGH_PERF, pings become very low (typically < 10ms, verified on Nexus7). That doesn't happen on the N4.
This issue is really worrying. I really need audio streaming to work properly when the screen is off. I really hope the Qualcomm driver is fixed in 4.2.2.
I think that finding the cause of packet loss when being pinged (and spiky high ping) is the root to understanding this problem. And I will insist mentionning that my Nexus7 running 4.2.1 doesn't exhibit packet loss at all.
jm...@me.com <jm...@me.com> #880
This has gone on way too long google :(
I have been waiting weeks for a fix for my beautiful (now sold) nexus 10, I really did want to keep it as it's a great device and i thought "no problem, good old google will fix this in days!"
but the reality is it's been months now and still no fix, finally gave in and sold my nexus 10 and have a new ipad 4 arriving tomorrow.
Such a shame as this device has great potential.
The thing is i will probably never buy another nexus/google device again, this experience has left a bad taste in my mouth and i know i'm not the only one.
Good luck waiting on a fix everyone (you will need it i'm afraid to say )
Thanks
I have been waiting weeks for a fix for my beautiful (now sold) nexus 10, I really did want to keep it as it's a great device and i thought "no problem, good old google will fix this in days!"
but the reality is it's been months now and still no fix, finally gave in and sold my nexus 10 and have a new ipad 4 arriving tomorrow.
Such a shame as this device has great potential.
The thing is i will probably never buy another nexus/google device again, this experience has left a bad taste in my mouth and i know i'm not the only one.
Good luck waiting on a fix everyone (you will need it i'm afraid to say )
Thanks
[Deleted User] <[Deleted User]> #881
The Google does not care about the loss of your brand loyalty, 882. Customer satisfaction is not even on their radar. http://things-linux.blogspot.com/2013/01/indifference.html
cg...@gmail.com <cg...@gmail.com> #882
ok so its been about a week since Ive changed my router authentication from WPA2 to WPA and i haven't dropped my signal once.
vi...@gmail.com <vi...@gmail.com> #883
This is not a perfect solution but work-able. I turn off all the WiFi security but MAC to filter off some unwelcome surfer. Then there is no dropping problem.
ba...@gmail.com <ba...@gmail.com> #884
Those affected by throughput/speed issues on the Nexus 4 may benefit from looking at comment #136 in this bug report:
http://code.google.com/p/android/issues/detail?id=40306#c136
In short, it appears that there is a problem with the Qualcomm Wifi chip's Beacon Mode Power Saving feature. Disabling this (which requires root, is difficult to do, and potentially dangerous) solves this problem.
There are many different issues however, and so this solution may not help you. It did for me.
My Nexus 4 would perform reliably when connected to my Cisco Linksys E4200v2 router on the 2.4Ghz band, but on the same router when connected over the 5Ghz band, the connection would be limited to double-digit kbps throughput. Having disabled BMPS, I can now reliably saturate my cable connection at 30Mbps.
A further word of advice: the nature of the issues I and others have been having is that it performs correctly for a few minutes and then problems emerge. So please try any "solution" for at least a few hours before declaring that it was successful.
In short, it appears that there is a problem with the Qualcomm Wifi chip's Beacon Mode Power Saving feature. Disabling this (which requires root, is difficult to do, and potentially dangerous) solves this problem.
There are many different issues however, and so this solution may not help you. It did for me.
My Nexus 4 would perform reliably when connected to my Cisco Linksys E4200v2 router on the 2.4Ghz band, but on the same router when connected over the 5Ghz band, the connection would be limited to double-digit kbps throughput. Having disabled BMPS, I can now reliably saturate my cable connection at 30Mbps.
A further word of advice: the nature of the issues I and others have been having is that it performs correctly for a few minutes and then problems emerge. So please try any "solution" for at least a few hours before declaring that it was successful.
jo...@googlemail.com <jo...@googlemail.com> #885
Sold my phone to my colleague, he’s very happy with it as he does not rely on Wi-Fi, I may buy another if they sort this problem out, such a great phone apart from this.
Common Google get the finger out, I have the money ready to buy another and I want one if it’s working.
I will be honest I loved it until I logged onto Wi-Fi and then I hated it.
Common Google get the finger out, I have the money ready to buy another and I want one if it’s working.
I will be honest I loved it until I logged onto Wi-Fi and then I hated it.
an...@gmail.com <an...@gmail.com> #886
[Comment deleted]
ze...@gmail.com <ze...@gmail.com> #887
I got the same problem on my Galaxy Nexus
Sometime the Wi-Fi turn off from it self
Sometime the Wi-Fi turn off from it self
jl...@gmail.com <jl...@gmail.com> #888
Same issue. Nexus 4 not picking up email when in sleep. Please fix!
ba...@gmail.com <ba...@gmail.com> #889
I have a nexus 7 which works perfectly at home and work on wifi. I have just bought a N4, which works on wifi at work only. At home I have a Router D-Link DSL-2780 from TalkTalk. The N4 will connect but trying to download seems to be impossible. I rang the Google helpline who seemed unaware of this problem and were unable to help. They offered to send a replacement phone, which after reading about the issue didn't seem to me would sort it. I have now tried replacing my home router with an older Talk talk router (Huwaei) and now everything works!
I don't know anything about software updates for phones - can anyone tell me if this is likely to be fixed and an update released by Google?
I don't know anything about software updates for phones - can anyone tell me if this is likely to be fixed and an update released by Google?
ch...@gmail.com <ch...@gmail.com> #890
Same problem here with Android 4.2. Sending back all devices now until this is fixed ;(
ao...@gmail.com <ao...@gmail.com> #891
New device just received. Will connect to wifi but unable to install any apps thru play store.... Just shows data transferring but none actually happens. I'm unable to install none of the gapps updates. Left it alone for 2 days did not help. removing password from router and making it an open router did not help. Now trying to decide I should return the device as it is only usable as a phone not a multimedia device which this N4 should be?
There are a lot of people having the same kind of issue on this phone. A little search brings up lots and lots of complaints.
There are a lot of people having the same kind of issue on this phone. A little search brings up lots and lots of complaints.
mi...@gmail.com <mi...@gmail.com> #892
I have this problem too
Galaxy Nexus
Android 4.2.1
Router: Zyxel keenetic lite rev. B
Firmware 1.00(AABL.1.4)D0
WPA2-PSK
Channel: auto
Galaxy Nexus
Android 4.2.1
Router: Zyxel keenetic lite rev. B
Firmware 1.00(AABL.1.4)D0
WPA2-PSK
Channel: auto
ao...@gmail.com <ao...@gmail.com> #893
Addition to post # 893 above:
Still unable to connect to my router encore model 2AN3.
Tried to connect to open wifi router at McD and Star!@#$ - still no go. It will connect think about it and stops. The icon at the top turns green and gray and keeps doing it.
How ever I was able to connect to the open wifi router on another Nexus S (my older phone) and was able to download updates and install said applications from play store.
This tells me that hardware is good. Software coded so badly that it is unable to keep a connection to routers.
So if you need to use this phone on a wifi router - wait until google fix this or get another phone.
As for me - it is a shame I will have to return this phone to google as it is useless media device. Just a phone which I can get a cheap phone for 10 bucks not $400 piece of sh!@#$%T.
Sorry for the RANT.
Still unable to connect to my router encore model 2AN3.
Tried to connect to open wifi router at McD and Star!@#$ - still no go. It will connect think about it and stops. The icon at the top turns green and gray and keeps doing it.
How ever I was able to connect to the open wifi router on another Nexus S (my older phone) and was able to download updates and install said applications from play store.
This tells me that hardware is good. Software coded so badly that it is unable to keep a connection to routers.
So if you need to use this phone on a wifi router - wait until google fix this or get another phone.
As for me - it is a shame I will have to return this phone to google as it is useless media device. Just a phone which I can get a cheap phone for 10 bucks not $400 piece of sh!@#$%T.
Sorry for the RANT.
ig...@gmail.com <ig...@gmail.com> #894
I have this problem too:
Nexus 10
Router Huawei
WPA
Channel 7
Nexus 10
Router Huawei
WPA
Channel 7
ma...@gmail.com <ma...@gmail.com> #895
My problem may be related. I have a stock Nexus 4, I'm having issues with streaming WMA over HSPA+ from tunein radio, buffering and stopping, another person from Google+ reported the same problem. I can stream HD youtube fine on hspa+ and I can stream AAC from tunein radio on higher bitrates, WMA fails. It works fine on wifi though.
I did see the nexus 7 disscounnect and reconnect multiple times from my BT HomeHub v.3. Also last week the connection speed seemed to really lag horribly, like worse than dial-up speeds. Speedtest app failed, websites just hung on loading etc. but laptops were working fine.
I did see the nexus 7 disscounnect and reconnect multiple times from my BT HomeHub v.3. Also last week the connection speed seemed to really lag horribly, like worse than dial-up speeds. Speedtest app failed, websites just hung on loading etc. but laptops were working fine.
jo...@smiths-medical.com <jo...@smiths-medical.com> #896
[Comment deleted]
ao...@gmail.com <ao...@gmail.com> #897
Same issue on my Nexus 4, wifi drops intermittently, can last hours on end or drop after a minute or two.
No issue with other devices.
No issue with other devices.
rt...@gmail.com <rt...@gmail.com> #898
@bastos
Thanks for that link, I'd stopped researching and had given up actively trying to fix it. Tried as suggested here,http://code.google.com/p/android/issues/detail?id=40306#c136 and WiFi has been working for 2 days. Its worth noting that when you edit the file, make sure you check the permissions of it. Es file explorer altered the permissions to only user access, this stopped the WiFi from enabling. Changed the permissions back to r-r-r and rebooted, all working OK.
Thanks again for that.
Thanks for that link, I'd stopped researching and had given up actively trying to fix it. Tried as suggested here,
Thanks again for that.
ha...@gmail.com <ha...@gmail.com> #899
[Comment deleted]
jc...@gmail.com <jc...@gmail.com> #901
Hi, first of all sorry my english (not good)
I have updated android version from Gingerbread to Jelly Bean (4.1.2). Since this update, I have problems with connection wifi in my router. I think the next:
My neighbor has other router with the same name (ESSID). So in some places of my home my smartphone try connect in the router of my neighbor because of the same name (ESSID) but the password is different.
I hadn´t this problem in Ginberbread version. My smartphone is samsung galaxy s2, maybe is a problem of jelly bean?
This is a assumption.
Regards
I have updated android version from Gingerbread to Jelly Bean (4.1.2). Since this update, I have problems with connection wifi in my router. I think the next:
My neighbor has other router with the same name (ESSID). So in some places of my home my smartphone try connect in the router of my neighbor because of the same name (ESSID) but the password is different.
I hadn´t this problem in Ginberbread version. My smartphone is samsung galaxy s2, maybe is a problem of jelly bean?
This is a assumption.
Regards
su...@gmail.com <su...@gmail.com> #902
Currently left out of the Android 4.2.2 club is the Nexus 4, Google's LG-manufactured flagship smartphone. With the Nexus 4 not thought to suffer from A2DP drop-outs, it may or may not receive the update, with Google possibly skipping it straight to the next version as and when that appears.
jo...@googlemail.com <jo...@googlemail.com> #903
Can anyone confirm whether or not the WiFi problem is repaired in 4.2.2??
many thanks
many thanks
ma...@gmail.com <ma...@gmail.com> #904
Definitely a jellybean problem. My nexus7 has always dropped out yet my wife's tab2 only dropped out after going from ICS to jellybean- its not good enough!
mr...@gmail.com <mr...@gmail.com> #905
I've been using the Juice defender free app to control all the sleep, wake settings for resource hogging features and I don't get issues with my N4.
sh...@gmail.com <sh...@gmail.com> #906
Closed??
Ever since first upgrade; not even during sleep touch the market icon and get 'no connection's and/or 'retry'. After several 'retry's, will connect.
Seems to be App dependent, or is it length of timeout / number of internal re-tries.
Nexus 7/32Gb, since new, various WiFi hot-spots.
Ever since first upgrade; not even during sleep touch the market icon and get 'no connection's and/or 'retry'. After several 'retry's, will connect.
Seems to be App dependent, or is it length of timeout / number of internal re-tries.
Nexus 7/32Gb, since new, various WiFi hot-spots.
im...@gmail.com <im...@gmail.com> #907
I try to turn on my WiFi and it turns off its self ... Why do we have to go thru all these problems with 3G internet the phone its self changes the bars from 3G to EDGE And the net starts to move slow... I just can't even get to use my WiFi wtf need help now
jo...@googlemail.com <jo...@googlemail.com> #908
im affraid 910 comments need help with this and now it looks like the N4 wont even get 4.2.2 i think they are going straight to 5.0. I sold mine and have the money put away for when the N4 gets 5.0
ca...@gmail.com <ca...@gmail.com> #909
This issue still occurs on wifi Nexus 7 with 4.2.2. After the device has been asleep for ~6 hours it will not reconnect to WiFi unless WiFi is disabled and reenabled.
[Deleted User] <[Deleted User]> #910
I just got the 4.2.2 update for my Nexus 7, which was not having any wifi problems, but not for my Nexus 4, which has the wifi dropout problem when the screen is blanked. Has anyone gotten the 4.2.2 update for the Nexus 4?
ai...@gmail.com <ai...@gmail.com> #911
If 4.2.2 doesn't come out or doesn't fix the WiFi its bye bye n4
ji...@gmail.com <ji...@gmail.com> #912
I just got 4.2.2 on my N7 and it helped with the WPA2 problem. It still will not connect if you set the channel bandwidth to 20/40 but works fine - so far - fixed at 20Mhz. It also doesn't connect set at 40Mhz. So it is 20Mhz or nothin - no biggie as far as I'm concerned but a shame that they missed an opportunity to fix this damned thing.
fe...@gmail.com <fe...@gmail.com> #913
Just got 4.2.2 on my Galaxy Nexus (Yakju) and I STILL have the problem.
Waiting for the issue to re-appear on my Nexus 10.
So what do we do now?
Waiting for the issue to re-appear on my Nexus 10.
So what do we do now?
st...@hotmail.com <st...@hotmail.com> #914
Possible Reason / Solution
I was having the same issue with my Nexus 7 (dropping WiFi connectivity).
Symptoms:
It would show that I have wireless connection, but Internet access would not work or was sporadic.. The only way to get it back was to turn off WiFi and then re-enable, or sometime it would just come back after a while.
Troubleshooting:
I looked at my connected devices on my router and noticed that 2 devices (Nexus 7 and an older Roku device) were "fighting" over the same IP address (the router would assign the IP to the Nexus 7, drop it, then assign to the Roku)..
Solution:
I unplugged the Roku, and now the nexus 7 takes the IP address and holds on to it and works with no problems.
Possible reason:
I have quite a few different types of devices connected to my NetGear N600 router ((2) Rokus, (1) Nexus 7, (1) Kindle, (1) Wii, (2) laptops, (1) wireless printer).
I guess my router is getting confused with the Roku or something like that.
I have been testing this for the last 2 hours and it is working fine.
I was having the same issue with my Nexus 7 (dropping WiFi connectivity).
Symptoms:
It would show that I have wireless connection, but Internet access would not work or was sporadic.. The only way to get it back was to turn off WiFi and then re-enable, or sometime it would just come back after a while.
Troubleshooting:
I looked at my connected devices on my router and noticed that 2 devices (Nexus 7 and an older Roku device) were "fighting" over the same IP address (the router would assign the IP to the Nexus 7, drop it, then assign to the Roku)..
Solution:
I unplugged the Roku, and now the nexus 7 takes the IP address and holds on to it and works with no problems.
Possible reason:
I have quite a few different types of devices connected to my NetGear N600 router ((2) Rokus, (1) Nexus 7, (1) Kindle, (1) Wii, (2) laptops, (1) wireless printer).
I guess my router is getting confused with the Roku or something like that.
I have been testing this for the last 2 hours and it is working fine.
[Deleted User] <[Deleted User]> #915
[Comment deleted]
[Deleted User] <[Deleted User]> #916
[Comment deleted]
[Deleted User] <[Deleted User]> #917
sj...@gmail.com <sj...@gmail.com> #918
Well the update wasn't designed to fix the wifi BT issues on the nexus 4 it seems like...
The only changes I can see online is that it disables the LTE capabilities.
The only changes I can see online is that it disables the LTE capabilities.
su...@gmail.com <su...@gmail.com> #919
My Nexus 7 has continually had this problem. The new update hasn't done anything.All of my phones have been Android phones for years.
Next upgrade, I'm getting an iPhone.
Next upgrade, I'm getting an iPhone.
sj...@gmail.com <sj...@gmail.com> #920
Good job taking away LTE capabilities google!!!
You actually managed to DOWNGRADE the Nexus 4 device w/ this update!!!
Wish someone could get the ball rolling on a class action law suit against these clowns.
You actually managed to DOWNGRADE the Nexus 4 device w/ this update!!!
Wish someone could get the ball rolling on a class action law suit against these clowns.
ko...@gmail.com <ko...@gmail.com> #921
I've never been so disappointed :( One of the main features needed for such a device (Nexus 4) just does not work! On the 10th of February decided to make me a present for my birthday - AND GOT IT. I should have bought iPhone5, as my brother did! And now he has no problems and uses my home wifi (shared from my oooold notebook Samsung R60+)! And I'm furious cause can't use my phone! Without wifi this device is useless!
zd...@gmail.com <zd...@gmail.com> #922
4.2.2 doesn't fix the asleep WiFi issue.
A big disappointment and a big shame for Google.
A big disappointment and a big shame for Google.
dm...@gmail.com <dm...@gmail.com> #923
@924
Would also like to report that 4.2.2 DID NOTHING TO RESOLVE ANY OF THE MULTIPLE WIFI ISSUES on my VZW Galaxy Nexus (toro).
This is a huge failure and let down from Google. Wifi still consistently disconnects during sleep. this was first reported back in November! Yet nothing is being done! If this is the kind of support Google is going to offer I'll gladly take my business elsewhere. A damn shame!
Would also like to report that 4.2.2 DID NOTHING TO RESOLVE ANY OF THE MULTIPLE WIFI ISSUES on my VZW Galaxy Nexus (toro).
This is a huge failure and let down from Google. Wifi still consistently disconnects during sleep. this was first reported back in November! Yet nothing is being done! If this is the kind of support Google is going to offer I'll gladly take my business elsewhere. A damn shame!
th...@gmail.com <th...@gmail.com> #924
This WiFi incompatibility with some routers is frustrating.
At home i can connect normally to any of my 2 routers. But in the office it doesn't work. WiFi stays connected but greyed out.
Router model: Zyxel P660hw-D1
Is Google going to pay my 8 hours a day of mobile data bill?
Does anybody know if installing a custom ROM like cyanogen 10.1 would solve the issue? (It would be quite sad anyway, as this is supposed to be the "flag and guide" of all android devices)
Wake up Google!
At home i can connect normally to any of my 2 routers. But in the office it doesn't work. WiFi stays connected but greyed out.
Router model: Zyxel P660hw-D1
Is Google going to pay my 8 hours a day of mobile data bill?
Does anybody know if installing a custom ROM like cyanogen 10.1 would solve the issue? (It would be quite sad anyway, as this is supposed to be the "flag and guide" of all android devices)
Wake up Google!
[Deleted User] <[Deleted User]> #925
ai...@gmail.com <ai...@gmail.com> #926
#926
Sorry no ROM will fix this.
I've tried AOKP cm PA the works. Nothing fixes this. At this point this is completely pathetic on googles end. Its about time to send this pos back and look else where. Absolutely pathetic.
M7 / HTC one looks nice
Sorry no ROM will fix this.
I've tried AOKP cm PA the works. Nothing fixes this. At this point this is completely pathetic on googles end. Its about time to send this pos back and look else where. Absolutely pathetic.
M7 / HTC one looks nice
y0...@gmail.com <y0...@gmail.com> #927
Mine's still broken as well. I'm so glad this is closed.
Not.
Not.
[Deleted User] <[Deleted User]> #928
More material re: Google, Google's development infrastructure, Nexus 4 bugs, and well, stealth: http://things-linux.blogspot.com/2013/02/stealthy.html
ma...@gmail.com <ma...@gmail.com> #929
foogle is not doing anything to fix this ...
ja...@gmail.com <ja...@gmail.com> #930
Can we re-open this issue?
4.2.2 fixed a lot of the issues but it's not completely solid. For example, I no longer have disconnection problems with WiFi but now I always get an authentication error when I try to connect to my 802.1X network. The credentials are correct and it worked before the update. It used to freeze my WiFi driver randomly which was annoying but now it just won't connect at all.
4.2.2 fixed a lot of the issues but it's not completely solid. For example, I no longer have disconnection problems with WiFi but now I always get an authentication error when I try to connect to my 802.1X network. The credentials are correct and it worked before the update. It used to freeze my WiFi driver randomly which was annoying but now it just won't connect at all.
ol...@gmail.com <ol...@gmail.com> #931
Hasn't fixed it for me either (nexus 10, talk talk router). Utterly and truly disgusted with the whole thing.
jo...@googlemail.com <jo...@googlemail.com> #932
I will be keeping my money! sold my N4 last week to somebody with a different router and he has no problems, i coudnt be bothered with it anymore.
wh...@gmail.com <wh...@gmail.com> #933
Confirmed. Still broken WiFi after update. So glad I bought a nexus 4 and 10. They are junk!
ko...@gmail.com <ko...@gmail.com> #934
Is it not stupid to allow system update only via WiFi if WiFi does not work?!
ma...@gmail.com <ma...@gmail.com> #935
Closed?
Do Google think 4.2.2 has fixed the issue or something?
I mean, no offence, they have a lot of work to do of course, but receiving notifications only when I log into an app, is ridiculous and defeats the point.
I've had to resort to having a battery management app (Green Power Premium for anyone interested)and using the WiFi System Override option it has to force the wifi to stay awake no matter what! We shouldn't need to be using 3rd party apps to have basic functions work.
Do Google think 4.2.2 has fixed the issue or something?
I mean, no offence, they have a lot of work to do of course, but receiving notifications only when I log into an app, is ridiculous and defeats the point.
I've had to resort to having a battery management app (Green Power Premium for anyone interested)and using the WiFi System Override option it has to force the wifi to stay awake no matter what! We shouldn't need to be using 3rd party apps to have basic functions work.
fd...@gmail.com <fd...@gmail.com> #936
nexus 7 here: 4.2.2 did not fix the wifi issue. I just can't believe that a multi billion corporation like Google can't fix that thing. I'm mesmerized...
ba...@gmail.com <ba...@gmail.com> #937
I have 2 Nexus 7's and I can confirm the WIFI issue is not resolved with 4.2.2. I have also always had the issue on my original Galaxy Nexus.
The only thing that works is to set the WIFI to power off in Sleep mode, this takes some of the frustration away but is not ideal for getting messages and other notifications. On my phone I just leave WIFI off.
The only thing that works is to set the WIFI to power off in Sleep mode, this takes some of the frustration away but is not ideal for getting messages and other notifications. On my phone I just leave WIFI off.
ko...@gmail.com <ko...@gmail.com> #938
UPDATE 4.2.2 DIT NOT FIX WIFI ISSUE. My Nexus 4 wifi is still broken! Do you, google devs, plan to repair than piece of ... (sorry for three dots) and make those devices finally work as it was supposed? I payed money for working device, but not for useless piece of plastic!
di...@gmail.com <di...@gmail.com> #939
4.2.2 still a problem, wifi drops very frequently, multiple other devices work fine, can debug with logs if it would help.
Nexus 7 32gb
Netgear wnr3500
Hardware Version V1
Firmware Version V1.0.36_8.0.36NA
WPA2-PSK [AES]
WMM on
channel auto
Nexus 7 32gb
Netgear wnr3500
Hardware Version V1
Firmware Version V1.0.36_8.0.36NA
WPA2-PSK [AES]
WMM on
channel auto
er...@gmail.com <er...@gmail.com> #940
... update to JB 4.2.2, keep wifi on during deep sleep set as always, install wifi fixer https://play.google.com/store/apps/details?id=org.wahtod.wififixer and disable/uninstall Juice Defender ... it works for me ...
these are one of many workarounds ... so mr foogle ... please fix the issue ...
these are one of many workarounds ... so mr foogle ... please fix the issue ...
an...@gmail.com <an...@gmail.com> #941
I had the problem while in 4.2.1 and my wifi would drop after sleep mode and I would have to restart wifi/nexus 10 for reconnection
also received poor connectivity compared to other devices (ipad, desktop)
Just updated to 4.2.2 yesterday and wow now my wifi doesn't even work anymore.
I've been lurking around this thread for awhile in hopes of a fix or some sort of update (well I was expecting 4.2.2 to fix this!)
Now I'm just disappointed in Google. Will be contacting them directly as well. Even more disappointed that this issue was not high priority and is now closed.
I don't really know if this would be a hardware issue because some users have experienced 0 problems. My nexus 10 was one of the first ones ordered in US/Canada.
also received poor connectivity compared to other devices (ipad, desktop)
Just updated to 4.2.2 yesterday and wow now my wifi doesn't even work anymore.
I've been lurking around this thread for awhile in hopes of a fix or some sort of update (well I was expecting 4.2.2 to fix this!)
Now I'm just disappointed in Google. Will be contacting them directly as well. Even more disappointed that this issue was not high priority and is now closed.
I don't really know if this would be a hardware issue because some users have experienced 0 problems. My nexus 10 was one of the first ones ordered in US/Canada.
le...@gmail.com <le...@gmail.com> #942
Ladies and Gents, I am experiencing this issue with my Galaxy Nexus S. I have had this phone since it was released and seldom had any issues.
However, the past couple of weeks, my phone appears to be connected to the internet (lots of blue bars on the wifi) but I cannot access webpages. They just appear to be loading but time out. If I turn off my wifi and turn it back on, I'm reconnected to the internet temporarily(couple of minutes max).
Things I have tried:
1. Restarting my router.
2. Restarting the phone.
3. Setting my phone to static IP.
4. Wifi fixer
5. Setting my phone to 2.4gz
6. Setting my phone to always keep wifi on during sleep.
I have read lots on this tread and it appears my issue a kin to a lot of peoples problem.
Details of my phone:
Model Number: Galaxy Nexus
Droid Version: 4.2.2
Baseband version: I9250XXLJ1
Kernel: 3.0.31-g9f818de
Build Number: JDQ39
My Router Details:
Router: Ubee
Model: EVW3200B
Security: WPA2-PSK TKIP and AES
I am at a loss on what to do next, please help.
However, the past couple of weeks, my phone appears to be connected to the internet (lots of blue bars on the wifi) but I cannot access webpages. They just appear to be loading but time out. If I turn off my wifi and turn it back on, I'm reconnected to the internet temporarily(couple of minutes max).
Things I have tried:
1. Restarting my router.
2. Restarting the phone.
3. Setting my phone to static IP.
4. Wifi fixer
5. Setting my phone to 2.4gz
6. Setting my phone to always keep wifi on during sleep.
I have read lots on this tread and it appears my issue a kin to a lot of peoples problem.
Details of my phone:
Model Number: Galaxy Nexus
Droid Version: 4.2.2
Baseband version: I9250XXLJ1
Kernel: 3.0.31-g9f818de
Build Number: JDQ39
My Router Details:
Router: Ubee
Model: EVW3200B
Security: WPA2-PSK TKIP and AES
I am at a loss on what to do next, please help.
en...@gmail.com <en...@gmail.com> #943
Just got 4.2.2 and did not fix the issue...
da...@gmail.com <da...@gmail.com> #944
I never had issues with wifi before on nexus 7. Got the 4.2.2 update and now the wifi randomly turns off when I am using the tablet! It doesn't just drop the connection, it actually turns the wifi OFF! I have to go into settings, turn wifi on and then it connects right away. Never had this issue before the update. Ugh. What's up with that??
za...@gmail.com <za...@gmail.com> #945
[Comment deleted]
za...@gmail.com <za...@gmail.com> #946
Before updating to 4.2.2, I had reported Nexus 7 32G Wifi dropping connection and my workaround was to increase the "Network Key Rotation Interval" from the default of 3600 to 7200 on my Asus RT-N66U router. Since updating to 4.2.2, I returned the value back to 3600 and have no problem as before. Looks like I'm one of the fortunate guys.
ac...@gmail.com <ac...@gmail.com> #947
Yeah 4.2.2 doesn't fix the problem. Even I've done factory reset twice. The problem still persists, when there is a SIM on my Nexus 7. :(
an...@gmail.com <an...@gmail.com> #948
Got 4.2.2. update 2 days back and updated Galaxy Nexus Jelly bean 4.1.1 to 4.2.2 and was excited for Wifi issue to be solved by update .But again same problem .Google , Kindly fix the issue asap. We all are waiting for the issue to be fixed.
ai...@gmail.com <ai...@gmail.com> #949
Quite amazed at this point. I decided to update to 4.2.2 regardless if it fixes this issue or not and to my amazement it actually makes it worse.
Not only is it timing out when phone goes to sleep more frequently , but it actually drops wifi while im using the phone now.
Absolutely pathetic.
Not only is it timing out when phone goes to sleep more frequently , but it actually drops wifi while im using the phone now.
Absolutely pathetic.
mi...@gmail.com <mi...@gmail.com> #950
I have been struggling for the last few days with home wifi connectibity to my Nexus 7 since I downloaded the latest android update. And I seem to have stumbled on a solution which I just wanted to share in the hope that it might help some of you.
When connecting to my wifi router I selected "advance options" and then selected Static IP setting (not DHCP)
I then went to my iphone (which was connected to the wifi) and checked the wifi settings of the network I was connected to (the screen that gives you all the details of IP adress, router etc).
Back on my Nexus 7 i then inputted the IP address that was on display in the iphone and on the line below that, inputted the router number (also displayed on iphone). (NB you will overwrite the numbers which are already in these fields on the Nexus)
Finally on my Nexus 7 I inputted the password and clicked on connect. And hey presto! Connection to wi-fi!!
Hope this helps some of you out there.
Good luck from a first time contributor on one for these message boards...
When connecting to my wifi router I selected "advance options" and then selected Static IP setting (not DHCP)
I then went to my iphone (which was connected to the wifi) and checked the wifi settings of the network I was connected to (the screen that gives you all the details of IP adress, router etc).
Back on my Nexus 7 i then inputted the IP address that was on display in the iphone and on the line below that, inputted the router number (also displayed on iphone). (NB you will overwrite the numbers which are already in these fields on the Nexus)
Finally on my Nexus 7 I inputted the password and clicked on connect. And hey presto! Connection to wi-fi!!
Hope this helps some of you out there.
Good luck from a first time contributor on one for these message boards...
ro...@gmail.com <ro...@gmail.com> #951
WiFi drops here also, like the op describes.
Running 4.2.2
Running 4.2.2
mi...@gmail.com <mi...@gmail.com> #952
Since 4.2.2 the wifi dropouts have significantly increased on my Nexus 4, 7 and 10 both at home and at work. My home router is the latest one from Sky Broadband and at work it is a fairly old Netgear(no wireless n).
Mike (based in the UK)
Mike (based in the UK)
jm...@me.com <jm...@me.com> #953
The worst thing is the priority of this problem is only "medium" what a joke google :(
bo...@gmail.com <bo...@gmail.com> #955
I've nothing valuable yet to add to this however my parents have reported a wifi connection problem with the N7 I bought them using a virgin media router.
I asked them to reboot properly (which they tell me they have been doing) and they've managed to connect again. They're elderly so it's not easy to help them over the phone, however I'll see them at the weekend and if they're still having problems I'll take it from them, do some debugging and if it's the same random OS problems being reported here too, I'LL BE ASKING FOR A FULL REFUND FROM GOOGLE
I have an N4 and haven't seen this problem, for customers who aren't tech savvy and experience this issue, it's a massive commercial failure.
My parents N7 is 4.2, they tell me this only started happening over the last 2 weeks and I'm not sure when they last updated.
I asked them to reboot properly (which they tell me they have been doing) and they've managed to connect again. They're elderly so it's not easy to help them over the phone, however I'll see them at the weekend and if they're still having problems I'll take it from them, do some debugging and if it's the same random OS problems being reported here too, I'LL BE ASKING FOR A FULL REFUND FROM GOOGLE
I have an N4 and haven't seen this problem, for customers who aren't tech savvy and experience this issue, it's a massive commercial failure.
My parents N7 is 4.2, they tell me this only started happening over the last 2 weeks and I'm not sure when they last updated.
ai...@gmail.com <ai...@gmail.com> #956
reopen the issue google
an...@gmail.com <an...@gmail.com> #957
Google Update Please....
Any Solution?
Any Solution?
mi...@gmail.com <mi...@gmail.com> #958
Without any joy : I was right. 4.2.2 did not fix the problem and since this is closed it never will be fixed.
I have this problem with both my Nexus 4 and my Nexus 7. My friends have this issue with various phones of the Android 4.2.x types.
If I reboot my router I have wifi as long as the devices do not go to sleep. If they do I loose wifi on them and the only way to get it back is rebooting the router.
The router works fine with laptops, older Androids, iPhones and other devices. This problem is only with newer Androids.
What a rip off!
I have this problem with both my Nexus 4 and my Nexus 7. My friends have this issue with various phones of the Android 4.2.x types.
If I reboot my router I have wifi as long as the devices do not go to sleep. If they do I loose wifi on them and the only way to get it back is rebooting the router.
The router works fine with laptops, older Androids, iPhones and other devices. This problem is only with newer Androids.
What a rip off!
ch...@gmail.com <ch...@gmail.com> #959
I think Google needs more pressure putting on it for this bug fix.
I am going to look at where we stand legally on this one, surely a phone sold as 'wifi' does indeed need to support 24/7 wifi as long as the phone is turned on.
I am going to look at where we stand legally on this one, surely a phone sold as 'wifi' does indeed need to support 24/7 wifi as long as the phone is turned on.
[Deleted User] <[Deleted User]> #960
Not sure if your in the uk, but I've taken advice & this problem does conflict with the sale of goods act, in that it can be argued the device is not fit for purpose as advertised. I am no longer able to accept rebooting of the phone on a daily basis, as I rely on a robust data network for business use.i'll keep the forum u plated>>
ol...@gmail.com <ol...@gmail.com> #961
Re: #962 - good work, and keep us posted. In a way this applies even more to the Nexus 7 and Nexus 10; if a device is wi fi only and the wi fi doesn't work properly, what is the point?!
fr...@gmail.com <fr...@gmail.com> #962
I am a new Nexus 4 owner (since 1 week). I am on 4.2.2 and have the same issue as described in the first post...
fo...@gmail.com <fo...@gmail.com> #963
I am Nexus 10 owner and have the latest update from couple of days ago. The issue has not been solve and it is as described in the first post. Since this is WI FI device only it makes me a lot of trouble using it! This issue is now open for a long time without having any solution. Is this how you treat your clients?
ca...@gmail.com <ca...@gmail.com> #964
Very disappointed to see that this wasn't picked up by the 4.2.2 point release. With the lack of an official response, would publicising the bug page so more Nexus 4 users 'star' this issue increase the priority?
sc...@gmail.com <sc...@gmail.com> #965
I have a 32Gb Nexus 7 purchased in Aug 13 2013 and I get this problem constantly, on multiple home and work wifi networks. It's crazy that it hasn't been addressed yet.
ma...@googlemail.com <ma...@googlemail.com> #966
Thank you very much google. Why aren't you able to fix that terrible wifi-bug. I have to use my N4 in various wifi-networks. But it doesn't work. If the display is off and the device is in sleep no messages are pusheda anymore. I will return my device. Sad but true.
gg...@gmail.com <gg...@gmail.com> #967
I am a new Nexus4 owner (3 days ago) and would not have bought this phone if I had known this was a problem and the lack of support that Google is putting forward is somewhat disconcerting. I have the same WI-FI problem as described in previous posts.
pe...@gmail.com <pe...@gmail.com> #968
i have a nexus 7, and i recently updated to 4.2.2 or whatever they latest update was. before this, i never had any weird wifi issues. since then, and at three different locations, my wifi drops very often. anyone have ANY idea what to do? can i just return /exchange this thing?
pe...@gmail.com <pe...@gmail.com> #969
oh, and i will connect then hit an app (facebook, weather, etc...) and then it cuts off. what the heck!
ma...@gmail.com <ma...@gmail.com> #970
Same problem as above.
I just made a request to return the two Nexus4 I just bought.
The fact that there is no ETA about a new firmware with a fix, was the point of no return.
This problem is unacceptable.
I just made a request to return the two Nexus4 I just bought.
The fact that there is no ETA about a new firmware with a fix, was the point of no return.
This problem is unacceptable.
ra...@gmail.com <ra...@gmail.com> #971
I just upgraded from my samsung to to this new google phone, and am very disappointed with the droppin wifi. I work in a school where every room has wifi, my samsung phone worked great. This nexus 4 is garbage. I am very disappointed as I mostly listen to pod-casts that work for a while, and then the signal is lost. It says no wifi connectivity, when I know we got some of the best wifi in this school in Canada. If you guys can't fix this problem, I want my money back. I go back to my sansung, also the battery life is very poor. Extremely, unhappy here! Don't waste your time and money to get this phone.
an...@gmail.com <an...@gmail.com> #972
Google , Update Please....
pe...@gmail.com <pe...@gmail.com> #973
In my nexus 7 from the upgrade to 4.2.2 WiFi connection keeps getting lost or just works very poorly.
ma...@gmail.com <ma...@gmail.com> #974
Same problem with Nexus 4.
Google are you joking with us?
Google are you joking with us?
iv...@gmail.com <iv...@gmail.com> #975
I have problems with the push notifications and with the wifi connection, if i have the screen off about 10-15 minutes, the wifi icon stays blue or grey but there's no internet connection, i need to reconnect the wifi... please google repair this
dp...@gmail.com <dp...@gmail.com> #976
[Comment deleted]
dp...@gmail.com <dp...@gmail.com> #977
same problem, stop reciving push notifications with screen off after a while , expecially in 4.2.2
is this a joke? hope you fix it asap with an OTA and not need to wait 2 months
is this a joke? hope you fix it asap with an OTA and not need to wait 2 months
ch...@gmail.com <ch...@gmail.com> #978
Same problem in nexus 4
ai...@gmail.com <ai...@gmail.com> #979
This is probably another "feature" guys. /s
pt...@gmail.com <pt...@gmail.com> #980
Same problem in Nexus 4 with Android 4.2.2.
I have a TP-Link TL-WR1043ND as router.
I have a TP-Link TL-WR1043ND as router.
m....@gmail.com <m....@gmail.com> #981
Here the same:
Android 4.2.2 wont fix anything :-(
It is poor for a developer device!
After Screen Off the Nexus 4 wont be go back in the Wifi.
I have changed
- Power saving on/off
- always on/off/on if powered
- 2,4/5 Mhz
- many WiFi-Channels
Android 4.2.2 wont fix anything :-(
It is poor for a developer device!
After Screen Off the Nexus 4 wont be go back in the Wifi.
I have changed
- Power saving on/off
- always on/off/on if powered
- 2,4/5 Mhz
- many WiFi-Channels
jl...@gmail.com <jl...@gmail.com> #982
4.2.2 actually seems to have fixed my issue on my Nexus 4. I had the same thing as everyone else, but only at work. At home I have a Netgear N900 and have never had an issues. At work we have Cisco Enterprise APs, I'm not sure the model. I have NFC On, Android Beam On, Wi-Fi on during sleep Always, Avoid poor connections Off, Wi-Fi Frequency Band Auto, Wi-Fi optimization On. Build number JDQ39.
dc...@gmail.com <dc...@gmail.com> #983
I just got the Nexus yesterday and cannot connect to my home router. The irony of it all? I can connect to my iPhone hotspot flawlessly.
HELP GOOGLE!
HELP GOOGLE!
ma...@gmail.com <ma...@gmail.com> #984
I see that my router had a quite good traffic while my nexus 4 is connected... but.. if I try to download something from playstore, it was extremly slow.. It seems that all packets are los..
Nexus 4
Jelly Bean 4.2.2
Nexus 4
Jelly Bean 4.2.2
to...@gmail.com <to...@gmail.com> #985
Please, fix the bug with qualcomm..
[Deleted User] <[Deleted User]> #986
[Comment deleted]
[Deleted User] <[Deleted User]> #987
4.2.2 actually broke this for me. My connection was working fine before 4.2.2. Now notifications have a massive delay on wifi when the screen is off as the connection drops out. What happened? Very annoying.
an...@gmail.com <an...@gmail.com> #988
Google , Please Update..
lo...@gmail.com <lo...@gmail.com> #989
Yep. My Nexus 7 Wifi connection was dropping to a useless 1 Mbits/s after every 2-3 minutes of use on 4.2.1. It's the same if not worse on 4.2.2
To make matters worse, my GNex, which was connecting fine on 4.2.1, is now having similar issues.
Come on Google. Get your act together!
To make matters worse, my GNex, which was connecting fine on 4.2.1, is now having similar issues.
Come on Google. Get your act together!
dp...@gmail.com <dp...@gmail.com> #990
update pls
do...@gmail.com <do...@gmail.com> #991
esto es una mierda google!!!
ak...@gmail.com <ak...@gmail.com> #992
Device: Nexus 7 16 G. (current OS 4.2.2 and previos)
AP: Dlink DWA-3200AP. firmware 3.55 (or 3.50)
Sec: WPA2 Aes
Problem: Nexus reconnect every 30-60 sec. Any other device connect without any problem
Screen log AP:http://my.jetscreenshot.com/226/20130221-jmae-257kb
Please fix this. Now I do not use Nexus 7 (3G not found)
AP: Dlink DWA-3200AP. firmware 3.55 (or 3.50)
Sec: WPA2 Aes
Problem: Nexus reconnect every 30-60 sec. Any other device connect without any problem
Screen log AP:
Please fix this. Now I do not use Nexus 7 (3G not found)
ji...@gmail.com <ji...@gmail.com> #993
If you switch from WPA2 to WPA I suspect you will have corrected many of your problems. I have posted this fix several times and many have had it work for them - YMMV.
Device: Nexus 7 16 G. (current OS 4.2.2 and previos)
AP: Dlink DWA-3200AP. firmware 3.55 (or 3.50)
Sec: WPA2 Aes
Problem: Nexus reconnect every 30-60 sec. Any other device connect without any problem
Please fix this. Now I do not use Nexus 7 (3G not found)
Device: Nexus 7 16 G. (current OS 4.2.2 and previos)
AP: Dlink DWA-3200AP. firmware 3.55 (or 3.50)
Sec: WPA2 Aes
Problem: Nexus reconnect every 30-60 sec. Any other device connect without any problem
Please fix this. Now I do not use Nexus 7 (3G not found)
ak...@gmail.com <ak...@gmail.com> #994
I try WPA - this do not help to fix problem.
dm...@gmail.com <dm...@gmail.com> #995
Still no update, and the ticket is closed? Seriously fuck you!
lu...@gmail.com <lu...@gmail.com> #996
4.2.2 actually fixed it for me. This problem happened only on my work network, but now I haven't experienced the drop-outs since the update.
A similar problem still happens when I'm on 3g though.
A similar problem still happens when I'm on 3g though.
dm...@gmail.com <dm...@gmail.com> #997
Don't worry you'll experience it again. 4.2.2 did nothing to resolve this. It's a placebo if anything...
[Deleted User] <[Deleted User]> #998
Yay! I get to be the 1,000th complaint about the wifi problems with the Nexus 4!
93 days an counting since this bug was first reported. Keep up the good work, Google devs! And while I'm handing out complements: keep up the good work, Google Device Support Team, whom I hear is *still* telling people that call in to complain about their Nexus 4's that "There are no known problems with the Nexus 4."
Does it get any better that this
?
93 days an counting since this bug was first reported. Keep up the good work, Google devs! And while I'm handing out complements: keep up the good work, Google Device Support Team, whom I hear is *still* telling people that call in to complain about their Nexus 4's that "There are no known problems with the Nexus 4."
Does it get any better that this
?
la...@gmail.com <la...@gmail.com> #999
Yo estoy igual, veo que desde que actualicé a 4.2.2 me llegan con retraso los mensajes de whatsapp y los correos de Gmail.
ma...@gmail.com <ma...@gmail.com> #1000
[Comment deleted]
ma...@gmail.com <ma...@gmail.com> #1001
Some thoughts on this:
The problem I get is that I can connect to the router without no problem but no data gets by... so I cant surf internet open play store etc....
This happen to me in this router Amper ASL26555 (provided by movistar in Spain) which in turns seems to be a close brother of the Dlink DSL-2780 just looking at how close the configuration menu of this 2 look alike which in turns seems to be this one:
http://www.alphanetworks.com/_english/01_product/01_detail.php?pid=106&ffid=18&appid=62
Interestingly enough AlphaNetworks (which makes generic network equipment for later rebranding) is a Spin-Off of DLink as a Company.
Now more things, I can connect to the ASL26555 without a glitch my laptop(intel wlan), my old Nokia 5800, and surprisingly enough my girlfriend's Xperia Arc S (on gingerbread) with also has Qualcomm modem inside as our beloved Nexus 4.
So in all this is a problem with the phone,I dont know at what level the problem is... if at a hardware level or at software level hopefully it is just software but come on Google this has been reported for a long time now and 4.2.2 did not fix this, with the resources you have I would have expected a better management of this problem.
The problem I get is that I can connect to the router without no problem but no data gets by... so I cant surf internet open play store etc....
This happen to me in this router Amper ASL26555 (provided by movistar in Spain) which in turns seems to be a close brother of the Dlink DSL-2780 just looking at how close the configuration menu of this 2 look alike which in turns seems to be this one:
Interestingly enough AlphaNetworks (which makes generic network equipment for later rebranding) is a Spin-Off of DLink as a Company.
Now more things, I can connect to the ASL26555 without a glitch my laptop(intel wlan), my old Nokia 5800, and surprisingly enough my girlfriend's Xperia Arc S (on gingerbread) with also has Qualcomm modem inside as our beloved Nexus 4.
So in all this is a problem with the phone,I dont know at what level the problem is... if at a hardware level or at software level hopefully it is just software but come on Google this has been reported for a long time now and 4.2.2 did not fix this, with the resources you have I would have expected a better management of this problem.
ja...@gmail.com <ja...@gmail.com> #1002
Since upgrading to 4.2.2 android notifications via wifi connection or come with me muclo arrive late.
please solution.
This does not seem serious, as one actuañlización lenzan without testing these failures as large
please solution.
This does not seem serious, as one actuañlización lenzan without testing these failures as large
an...@gmail.com <an...@gmail.com> #1003
Google , Please Update....
ee...@gmail.com <ee...@gmail.com> #1004
I had no problems before, and without any change (that I know off) the WIFI problem started with my Galaxy Nexus phone. At home, when I enable WIFI it works, but after a while it doesn't work any more. The icons go from blue to grey, and also the Mobile internet doesn't work any more. Disabling the WIFI restores Mobile connection.
But this issue is only at home, at my office there is no problem with WIFI. And my WIFI at home hasn't changed for a long time.
The 4.2.2. update also didn't help.
GOOGLE PLEASE HELP!!!
But this issue is only at home, at my office there is no problem with WIFI. And my WIFI at home hasn't changed for a long time.
The 4.2.2. update also didn't help.
GOOGLE PLEASE HELP!!!
ad...@gmail.com <ad...@gmail.com> #1005
Fix please!
gg...@gmail.com <gg...@gmail.com> #1006
I have a Nexus 4. Connected to wifi worked perfectly notifications with Android 4.2.1
Since I upgraded to 4.2.2 or fail notifications or tardy.
Since I upgraded to 4.2.2 or fail notifications or tardy.
iv...@gmail.com <iv...@gmail.com> #1007
FIX THIS, PLEASE FIX THIS
st...@gmail.com <st...@gmail.com> #1008
Same problem here, this needs to be fixed sooner than later, the phone is great in every other aspect
Wifi connection comes and goes and no push notifications are received after the screen is turned off
Wifi connection comes and goes and no push notifications are received after the screen is turned off
da...@gmail.com <da...@gmail.com> #1009
I have the same problem
wa...@gmail.com <wa...@gmail.com> #1010
Same problem here. I have a dlink 2780, which works well with my brothers Blackberry, but keeps dropping the connection for my Nexus 4. Worse with 4.2.2 Ridiculous for google to consider matter closed when they have done nothing
sa...@gmail.com <sa...@gmail.com> #1011
I have the same problem
[Deleted User] <[Deleted User]> #1012
same issues too..
my gmail won't sync except manual sync touched.. haven't tried the email app..
on other apps similar happened to friendcaster, whatsapp, wechat, n kakao..but on that apps the case is when the screen off (deep sleep) sync not works..but after i wake the screen on, the notification come after screen on.. android 4.2.2
this bug is too long unfix.. i think we buy because it's google n a smartphone.. but if it can not push notif when screen off, this is not a smartphone from google..
my gmail won't sync except manual sync touched.. haven't tried the email app..
on other apps similar happened to friendcaster, whatsapp, wechat, n kakao..but on that apps the case is when the screen off (deep sleep) sync not works..but after i wake the screen on, the notification come after screen on.. android 4.2.2
this bug is too long unfix.. i think we buy because it's google n a smartphone.. but if it can not push notif when screen off, this is not a smartphone from google..
ol...@gmail.com <ol...@gmail.com> #1013
Same problem. Never had it on galaxy s3
er...@gmail.com <er...@gmail.com> #1014
install Ubuntu Touch before throwing your N4 or N7 ... hehehe
an...@gmail.com <an...@gmail.com> #1015
Google , Please fix the issue..
[Deleted User] <[Deleted User]> #1016
@1016, Unfortunately, Ubuntu Touch uses the Android drivers - we'd still have the buggy Qualcomm driver on the Nexus 4.
ju...@gmail.com <ju...@gmail.com> #1018
Google, FUCK YOU!!
ju...@gmail.com <ju...@gmail.com> #1019
[Comment deleted]
ma...@gmail.com <ma...@gmail.com> #1020
I can't believe that this bug still persists. What bothers me even more is that there is no official comment on this mess from google!
Please fix this :/
Please fix this :/
eu...@gmail.com <eu...@gmail.com> #1021
Not only 4.2.2 fail to fix this issue, even the workaround fix which used to work perfectly in 4.2.1 doesn't work anymore here..sigh...
dp...@gmail.com <dp...@gmail.com> #1022
any news about a fix?
to...@gmail.com <to...@gmail.com> #1023
Google , Please fix the issue..
xe...@gmail.com <xe...@gmail.com> #1024
Yo tambien tengo el problema, y la gente que dice que no es porque nbo lo ha testeado correctamente creo yo... Y tan solo prioridad media? Si en vez de las notificaciones se tratase de las llamadas seguiría siendo prioridad media? las notificaciones hoy dia son igual de importantes que las llamadas.ES UN PROBLEMA MUY GRAVE
ch...@gmail.com <ch...@gmail.com> #1025
Fix ot please
dp...@gmail.com <dp...@gmail.com> #1026
how can this be "medium" priority and not "hight"
push notifications are nowadays as much important as reciving calls
push notifications are nowadays as much important as reciving calls
en...@gmail.com <en...@gmail.com> #1027
Fix-It-Felix !!!
na...@gmail.com <na...@gmail.com> #1028
same problem here with android 4.2.2 and nexus 4. Fit it soon!!
jm...@gmail.com <jm...@gmail.com> #1029
please fix it
ar...@gmail.com <ar...@gmail.com> #1030
This is ridiculous so many including me have this issue even after the latest bug fix went out. This is why I bought a nexus so simple things like WIFI would work.
do...@gmail.com <do...@gmail.com> #1031
Google , Please fix the issue..
tu...@gmail.com <tu...@gmail.com> #1032
same problem here, and they will lose me if they wont solve this issue.
ze...@gmail.com <ze...@gmail.com> #1033
Horrible, got 2 N7s, a GNex and an S3 (CM10.1) all with 4.2.2. None of them work anymore. All useless bricks now.
iv...@gmail.com <iv...@gmail.com> #1034
c'mon google fix this
ja...@gmail.com <ja...@gmail.com> #1035
Goooooooogleeeeeeeeee we have a problem.
Please, fix it.
Please, fix it.
lo...@gmail.com <lo...@gmail.com> #1036
Come on Google! This is ridiculous! Our devices, bought from you with or hard earned money, are useless! You could at least give us a response. This issue had not gone away.
ar...@gmail.com <ar...@gmail.com> #1037
I'm extremely disappointed with the Nexus 4. After three updates after buying it, this is a problem that still persists. I fear that this error will be with us forever.
ba...@gmail.com <ba...@gmail.com> #1038
Desde que he actualizado a 4.2.2 las notificaciones push up no funcionan bien. Tengo que desbloquar la pantalla para que entren. Reloj de whatsapp cargando mucho tiempo. FATAL la actualizacion.
Arreglarlo ya por favor, saludos.
Arreglarlo ya por favor, saludos.
[Deleted User] <[Deleted User]> #1039
Same problem here. I'm coming from a iPad. I thought lets try a Nexus and now this... Never had this problem with a iPad!
FIX THIS GOOGLE!!!
FIX THIS GOOGLE!!!
la...@gmail.com <la...@gmail.com> #1040
it seems a shame to have a nexus, purchased 8/14/2012 and to this day nothing but have updated in the 4.1.1 OTA, shameful by Samsung.Y no friends that are updated for 4.2. 2.Me it shameful that we have a product of google and not updated.
ma...@gmail.com <ma...@gmail.com> #1041
Same going on with my Nexus 4 both on WIFI and Cell home router is Apple Airport. And I am running the latest (Non rooted) stock rom...C'mon google where the heck is the patch. Its almost MARCH!!!!
ar...@gmail.com <ar...@gmail.com> #1042
It's most noticeable for me when syncing my google music. Recently, I've been having to keep my screen on with lowest brightness overnight in order to get a proper sync. Even with the wifi policy set to ALWAYS, wifi cuts out as I set my phone to sleep and I get the "problem syncing google music" error immediately upon turning it on. I have done factory resets and attempted syncing on many different networks. This issue kills me, but I still love the phone. I would love to see this addressed!
an...@gmail.com <an...@gmail.com> #1043
Google , Please fix the issue..
st...@fenwickpaul.com <st...@fenwickpaul.com> #1044
4.2.2 update made no difference to WiFi unreliability problems for me. Still having to reboot the machine a couple of times a day.
wa...@gmail.com <wa...@gmail.com> #1045
Having had the update for more than a week, 4.2.2 seems to have made matters worse. I have not had a decent wifi connection since. The screen states it has an excellent signal, at 72mps but everything times out. I cannot get into google play at all.
le...@gmail.com <le...@gmail.com> #1046
Please fix. Galaxy Nexus using 4.2.2, Belkin router. Don't let us suffer another few months. No workarounds help either or we could live with that. But this is a huge inconvenience.
be...@gmail.com <be...@gmail.com> #1047
FIX THIS DAMMIT!
ps...@gmail.com <ps...@gmail.com> #1048
3 months... no update. Google you're losing supporters.
bo...@gmail.com <bo...@gmail.com> #1049
This is unacceptable ignoring thousands of customers who spend their hard earned money on your products and you keep sitting idle without doing anything. I am returning my nexus 7 back and never again will i consider buying anything from google.
vi...@gmail.com <vi...@gmail.com> #1050
Dear Google Developers,
My Nexus 7 3G 32G is my first smart device of any kind.I was so excited to get it & was willing to overlook the fact that data plans were limited to AT&T or T-Mobile. I bought my tablet directly from Google to avoid getting a device loaded up with all the garbage carriers put on the devices to try & get you into some monthly fees on top of your data plan. I was in the learning process so I got a prepaid plan so I could learn how data plans work. I was willing to overlook a lot of things like some of the apps on Google Play were compatible with Android phones but not my Android tablet. Some of the apps have a monthly fee, but most do not. Some have a small one-time charge of a couple bucks but most are free & I love the fact that anyone can display their app-creating abilities, giving them a shot at the free market.
Yeah, Google is great. I heard about the Motorola deal & "Phone X" & was all excited to get my first smart phone soon as my current contract is up. Then came the Android 4.2 update on my tablet.
My wifi connection won't connect sometimes & the suddenly the battery drains very quickly. At times my data plan turns on when it should be on wifi. This costs me money if I don't watch for the little h to come on. Sometimes my tablet is useless for anything internet because this issue is so persistent & I don't want to use up my data plan unnecessarily.
Well kids, I'm not so excited about this "Phone X" anymore. As a matter of fact, I'm becoming leery of anything Droid. If the updates are not more carefully implemented & customer service continues to be non-existent I will be looking at Apple products. At least they seem to work. At this rate Apple's gonna have a new logo: An Apple a day keeps the Android away.
My Nexus 7 3G 32G is my first smart device of any kind.I was so excited to get it & was willing to overlook the fact that data plans were limited to AT&T or T-Mobile. I bought my tablet directly from Google to avoid getting a device loaded up with all the garbage carriers put on the devices to try & get you into some monthly fees on top of your data plan. I was in the learning process so I got a prepaid plan so I could learn how data plans work. I was willing to overlook a lot of things like some of the apps on Google Play were compatible with Android phones but not my Android tablet. Some of the apps have a monthly fee, but most do not. Some have a small one-time charge of a couple bucks but most are free & I love the fact that anyone can display their app-creating abilities, giving them a shot at the free market.
Yeah, Google is great. I heard about the Motorola deal & "Phone X" & was all excited to get my first smart phone soon as my current contract is up. Then came the Android 4.2 update on my tablet.
My wifi connection won't connect sometimes & the suddenly the battery drains very quickly. At times my data plan turns on when it should be on wifi. This costs me money if I don't watch for the little h to come on. Sometimes my tablet is useless for anything internet because this issue is so persistent & I don't want to use up my data plan unnecessarily.
Well kids, I'm not so excited about this "Phone X" anymore. As a matter of fact, I'm becoming leery of anything Droid. If the updates are not more carefully implemented & customer service continues to be non-existent I will be looking at Apple products. At least they seem to work. At this rate Apple's gonna have a new logo: An Apple a day keeps the Android away.
zl...@gmail.com <zl...@gmail.com> #1051
This is the service I get for owning my third nexus device? FU google!
bo...@gmail.com <bo...@gmail.com> #1052
I have been frustrated with this issue for many months since purchasing my Nexus 7 but I believe I just figured out the issue! I have a dual band router as I'm sure many of you with the same issue have, and had both WiFi networks stored as saved trying to correct this stupid problem. I have boost service in my home so one band operates on my network XXXXXX and the other is XXXXXX 5G. I went to my WiFi settings and forgot the 5G network and have been seeing no issues thus far.hope this cures every ones issues!
an...@gmail.com <an...@gmail.com> #1053
Google , any Update?
ri...@gmail.com <ri...@gmail.com> #1054
Hi Guys,
I have a Nexus 4 with firmware 4.2.2. It worked perfectly with my home's router. But It would not work with the office's router. It could connect to the local network, but It wouldn't access Internet.
I SOLVED this problem modifing the router's configuration. The router was configured as WPA2-PSK but in a mode that was WPA-PSK compatible, being the encryption "TKIPAES MIX". After disabling the compatibility the encryption changed to only AES and the Nexus 4 started connecting to Internet.
I hope this can also help you.
I have a Nexus 4 with firmware 4.2.2. It worked perfectly with my home's router. But It would not work with the office's router. It could connect to the local network, but It wouldn't access Internet.
I SOLVED this problem modifing the router's configuration. The router was configured as WPA2-PSK but in a mode that was WPA-PSK compatible, being the encryption "TKIPAES MIX". After disabling the compatibility the encryption changed to only AES and the Nexus 4 started connecting to Internet.
I hope this can also help you.
an...@gmail.com <an...@gmail.com> #1055
I have a Gnexus with 4.2.2 stock and I have Wifi drop when it's in stanby.
This issue is presented since I updated to 4.2, with 4.1 it wasn't.
This issue is presented since I updated to 4.2, with 4.1 it wasn't.
sa...@gmail.com <sa...@gmail.com> #1056
Holy shoot! I got newest Nexus4 and cant connect to my Asus router. All other devices: Galaxy Nexus, Nexus S, Nexus 7, my notebooks and other gadgets of my friends - works perfectly. I spend 10 hours - changing ALL Wi-Fi setting, firmwares etc - nothing help! Connects - and dont even sync account! It's great problem!!! Need fix urgent!!!
cl...@gmail.com <cl...@gmail.com> #1057
It happens while on cell connection also with my Nexus 4 so its not just a WI-FI issue. When the screen of off, and I turn it back on the cell icon goes from gray to blue and all of my emails and texts show up. I use google voice for texts to save money I might turn back on the service with att, my text may start to show up..Google you are letting me down. SEND OUT A OTA FIX!!!!!!
[Deleted User] <[Deleted User]> #1058
Maybe a word of a google developer? Tell us what is going on!
ma...@googlemail.com <ma...@googlemail.com> #1059
Similar problem here. Nexus 4. 4.2.1 and 4.2.2.
WiFi connection not working. Network is hidden and has security WPA2 PSK. The Network is installed and detected by the phone. However, when I press "connect" the phone says "authentification" and quickly goes back to only show the network under the wifi network settings without connecting. The WiFi signal strength symbol shows a lock. I can try and "connect" again but to no effect. Sometimes the phone gets past "authentification" and says "get IP adress". That fails without error message and the phone tries to "authentification" again. That error occurs on both 4.2.2 and 4.2.1.
I can connect to some other wifi networks with the same phone. I was able to connect to the wifi network in question once. Right after I installed it the very first time. I left the building and ever since no connection is possible. Any other device (win7, ubuntu, android 2.3.x, ios) does not have that problem...
please fix
WiFi connection not working. Network is hidden and has security WPA2 PSK. The Network is installed and detected by the phone. However, when I press "connect" the phone says "authentification" and quickly goes back to only show the network under the wifi network settings without connecting. The WiFi signal strength symbol shows a lock. I can try and "connect" again but to no effect. Sometimes the phone gets past "authentification" and says "get IP adress". That fails without error message and the phone tries to "authentification" again. That error occurs on both 4.2.2 and 4.2.1.
I can connect to some other wifi networks with the same phone. I was able to connect to the wifi network in question once. Right after I installed it the very first time. I left the building and ever since no connection is possible. Any other device (win7, ubuntu, android 2.3.x, ios) does not have that problem...
please fix
ho...@gmail.com <ho...@gmail.com> #1060
I've just received my new Nexus 4. Same problem here.It wasn't easy to get a Nexus 4 device, such a long wait for that?. VERY DISAPPOINTED.
el...@gmail.com <el...@gmail.com> #1061
I have just received my Nexus 4 - it took 3 weeks to arrive and now I can't connect to wifi - like everyone else I am extremely disappointed - it was supposed to be so easy to use...................
an...@gmail.com <an...@gmail.com> #1062
Google , Please Update for Progress in fixing Wifi issue..
de...@gmail.com <de...@gmail.com> #1063
[Comment deleted]
de...@gmail.com <de...@gmail.com> #1064
Номер сборки jDQ35
Версия android 4.2.2
Версия ядра g05b777
Ловит wi-fi в только в полуметре от роутера
Google, слов нет, одни маты!!!! Решите вопрос!!!!
Версия android 4.2.2
Версия ядра g05b777
Ловит wi-fi в только в полуметре от роутера
Google, слов нет, одни маты!!!! Решите вопрос!!!!
my...@gmail.com <my...@gmail.com> #1065
Just wanted to add my name to the list in hopes of Google upping the priority rating. I have two Nexus 4's with the WiFi/HSPA+ (AT&T) + sleep = white signal on wake.
ph...@gmail.com <ph...@gmail.com> #1066
I run an old D-Link 524 wireless-G router (is that laughing I hear?), but it's been absolutely rock solid with a Lenovo laptop and an old Garmin A50 android phone running eclair. Then I bought a Nexus 7 16GB for my wife, now the router needs to be re-booted 2-3 times per day due to freezing. The lock ups occurred in 4.2.1 and now 4.2.2, always when the N7 is asleep or coming out of sleep. I thought the problem was my router, but reading all these comments I'm putting my money on a bug with the N7.
C'mon Google, fix it please, and soon!
C'mon Google, fix it please, and soon!
ku...@gmail.com <ku...@gmail.com> #1067
Same here, brand new nexus 4 works on work wifi, but not working on home wifi. Can connect to home wifi, authenticates, and obtains an ip, but then the signal strength bars are shown in grey, and not blue. Cannot connect to internet, and no apps have access. Pretty weak.
an...@gmail.com <an...@gmail.com> #1068
Google Update Please.
dp...@gmail.com <dp...@gmail.com> #1069
Is google working on this at least? WE NEED A FIX ASAP
an...@gmail.com <an...@gmail.com> #1070
Wifi in sleep mode goes off even after keeping wifi always on. It automatically connects back when the phone is in use. Even keeping wifi optimizations off doesnt help
le...@gmail.com <le...@gmail.com> #1071
Google, please have d decency and responsibility to reply to hundreds of your customers. Even "We are working on it" would be good. We don't care for an apology (that you'll haven't bothered to give), at least give us a fix.
gl...@gmail.com <gl...@gmail.com> #1072
Same problem here: Wi-fi connection is dropped when phone goes into deep sleep even though it is set to always stay on.
It reconnects as soon as phone is woken up - even only as far as the lock screen.
It happens regardless of which wireless network I am on (home, work x2, public).
Galaxy W (GT-i8150)
Jellybean 4.1.2 (CM10 A6)
My Nexus 7 running 4.1.2 does not appear to exhibit the same problem.
It reconnects as soon as phone is woken up - even only as far as the lock screen.
It happens regardless of which wireless network I am on (home, work x2, public).
Galaxy W (GT-i8150)
Jellybean 4.1.2 (CM10 A6)
My Nexus 7 running 4.1.2 does not appear to exhibit the same problem.
ei...@gmail.com <ei...@gmail.com> #1073
Update please!! same problem with Nexus!!
to...@gmail.com <to...@gmail.com> #1074
Same issue on Nexus 7. Dropped connection sometimes 3 or 4 times in a 5 minute period.
an...@gmail.com <an...@gmail.com> #1075
Google , Update Please..
ku...@gmail.com <ku...@gmail.com> #1076
[Comment deleted]
ch...@gmail.com <ch...@gmail.com> #1077
I have this issue in my new nexus 4, updated to 4.2.2
Google please fix it.
Google please fix it.
or...@gmail.com <or...@gmail.com> #1078
Same as chetes.x, the nexus 4 arrived three days ago and wifi is not working properly. I have it as in the grey scheme without being able to connect although the net is properly configured.
[Deleted User] <[Deleted User]> #1079
Why has my Samsung Note II no problems? Has Samsung fixed this bug or is it hardware related?
in...@snakebikes.se <in...@snakebikes.se> #1080
I got my Nexus 4 the other day and also have WiFi-problems. (4.2.2)
On my network at home i run. 3 Windows PC, 1 iPad, 1 Samsung Galaxy S3 and an iPhone 4, they all run great and have full speed (5.5mbit/sec in my case).
GN4 connects, always different speeds on the wifi but are terribly slow on internet. 0.250mbit/s if any speed at all, but mostly timeouts with grey wifi-icon. Tried all suggested fix stated but no luck.
Entered the Router in advanced mode and tried everything, changed mixed mode to only G or N, no luck.
However, noticed when i removed the simcard, restored the phone to factory, that wifi now runs great.
Only run wifi now and Google Play apps goes like a charm to download.
Live in Spain and have Vodafone as provider for phone and Movistar as ISP. Entered the Router (Movistar ASL-26555 with latest firmware) in advanced mode and tried everything, changed mixed mode to only G or N, no luck.
Will try 1 day or 2 without simcard and then try install sim again to see what happenes.
On my network at home i run. 3 Windows PC, 1 iPad, 1 Samsung Galaxy S3 and an iPhone 4, they all run great and have full speed (5.5mbit/sec in my case).
GN4 connects, always different speeds on the wifi but are terribly slow on internet. 0.250mbit/s if any speed at all, but mostly timeouts with grey wifi-icon. Tried all suggested fix stated but no luck.
Entered the Router in advanced mode and tried everything, changed mixed mode to only G or N, no luck.
However, noticed when i removed the simcard, restored the phone to factory, that wifi now runs great.
Only run wifi now and Google Play apps goes like a charm to download.
Live in Spain and have Vodafone as provider for phone and Movistar as ISP. Entered the Router (Movistar ASL-26555 with latest firmware) in advanced mode and tried everything, changed mixed mode to only G or N, no luck.
Will try 1 day or 2 without simcard and then try install sim again to see what happenes.
jo...@gmail.com <jo...@gmail.com> #1081
Having problems with my nexus 7 too, really frustrating! Have anyone tried changing your Wi-Fi connection to static? I saw a tutorial on other thread a while ago and now it seems to fix the drop. I still have to test it longer though, 15 mins now and it seems Ok.
la...@gmail.com <la...@gmail.com> #1082
I'm having the same problem. My WiFi connection drops when the phone is in sleep mode.
hi...@gmail.com <hi...@gmail.com> #1083
This is unbelievable, i will be returning the cheap phone.
we...@gmail.com <we...@gmail.com> #1084
I've been having this same problem. I would get WhatsApp messages 15-30 minute after the message was sent. I thought maybe it was WhatsApp, guess it is a huge bug instead.
Please fix this, I dispise Apple but my friend's with iPhone 5's are making me jealous since their stuff works :(
Actiontec router
WPA2-PSK
Please fix this, I dispise Apple but my friend's with iPhone 5's are making me jealous since their stuff works :(
Actiontec router
WPA2-PSK
sz...@gmail.com <sz...@gmail.com> #1085
I've been having WIFI problem, so disappointed with Google Nexus 4. my problem is:
1. when i am in my company, the Nexus 4 works well with WIFI connection.except it drops connextion when Nexus 4 screen is sleeping.
2. when i come back to my home, my nexus 4 can not get the WIFI connection in my home, and i test all other devices, such as MOTO MT870, SAMSUNG GALAXY NOTE, SONY, NOKIA E71, HTC ONE X, they are all work properly. Only my two nexus 4 phones display " Not in range" in SETTING MENU.
by the way,the router model in my home is : D-LINK DIR-600, Security: WPA2-PSK
please help me to fix the problem, i am sure the wifi issue is from Nexus 4, not from my router. my brother also told me the same issue.
please help you ASAP.thanks!
1. when i am in my company, the Nexus 4 works well with WIFI connection.except it drops connextion when Nexus 4 screen is sleeping.
2. when i come back to my home, my nexus 4 can not get the WIFI connection in my home, and i test all other devices, such as MOTO MT870, SAMSUNG GALAXY NOTE, SONY, NOKIA E71, HTC ONE X, they are all work properly. Only my two nexus 4 phones display " Not in range" in SETTING MENU.
by the way,the router model in my home is : D-LINK DIR-600, Security: WPA2-PSK
please help me to fix the problem, i am sure the wifi issue is from Nexus 4, not from my router. my brother also told me the same issue.
please help you ASAP.thanks!
ha...@googlemail.com <ha...@googlemail.com> #1086
I switched from Samsung because of their crappy support for AOSP and now this... This is really fkin ridiculous!
Google should at least have the decency to reply to hundreds (maybe even thousands) of customers that have problems like that, even if its qualcomms fault (I'm also pretty sure that google can push qualcomm to fix this issue..)
Google should at least have the decency to reply to hundreds (maybe even thousands) of customers that have problems like that, even if its qualcomms fault (I'm also pretty sure that google can push qualcomm to fix this issue..)
sz...@gmail.com <sz...@gmail.com> #1087
this is realy ridiculous! Google 4 has such elementary problem with WIFI! I expect Google engineers solve the problems, why other devices can access WIFI except N4 not???
Why Nexus 4 drop connection when sleeping?
Why Nexus 4 drop connection when sleeping?
in...@snakebikes.se <in...@snakebikes.se> #1088
Continue #1082.
Ok, running the NG4 without the sim card, dowloaded a massive game, checked speed once an hour. Wifi connection to router steady 54mbit/s all the time. Speed as my other units on bb test app. 5,5mbit/s.
No strange apps installed. Pretty basic.
Now, shut down the phone. Installed my sim card. Bang, speed very bad again. Instead of 54 to router now speed changes from 8-48? And download speed around 0,8-2.0 instead of steady 5,5 as before insalling the sim card.
Whats all this about? Will also try my wifes sim card (other SP). Vodafone vs Oramge.
Ok, running the NG4 without the sim card, dowloaded a massive game, checked speed once an hour. Wifi connection to router steady 54mbit/s all the time. Speed as my other units on bb test app. 5,5mbit/s.
No strange apps installed. Pretty basic.
Now, shut down the phone. Installed my sim card. Bang, speed very bad again. Instead of 54 to router now speed changes from 8-48? And download speed around 0,8-2.0 instead of steady 5,5 as before insalling the sim card.
Whats all this about? Will also try my wifes sim card (other SP). Vodafone vs Oramge.
ku...@gmail.com <ku...@gmail.com> #1089
Have the same issue with Galaxy Nexus:
http://code.google.com/p/android/issues/detail?id=47320&thanks=47320&ts=1360492403
Galaxy Nexus 4.1.1 (yakjuxw) connected to ZyXEL NBG334WEE access point in 802.11g mode with WPA2-PSK (no WPA fallback).
Nexus constantly looses network access while idle. Wi-Fi status icon become gray (signal level is full), no new mail fetched for hours (most annoying). No response for ping from a default gateway nor 8.8.8.8.
Gmail and Twitter apps, if being refreshed manually, show spinning circle, then "No connection" message. After several retries connection may become available.
Quick disabling and enabling Wi-Fi brings network back. Other devices have no issues with the access point. Tuning "ReAuthentication Timer", "Idle Timeout", "Group Key Update Timer" settings on the access point has no effect.
Setting static IP with public DNSes (as inhttp://code.google.com/p/android/issues/detail?id=35337 ) has no effect either.
Galaxy Nexus 4.1.1 (yakjuxw) connected to ZyXEL NBG334WEE access point in 802.11g mode with WPA2-PSK (no WPA fallback).
Nexus constantly looses network access while idle. Wi-Fi status icon become gray (signal level is full), no new mail fetched for hours (most annoying). No response for ping from a default gateway nor 8.8.8.8.
Gmail and Twitter apps, if being refreshed manually, show spinning circle, then "No connection" message. After several retries connection may become available.
Quick disabling and enabling Wi-Fi brings network back. Other devices have no issues with the access point. Tuning "ReAuthentication Timer", "Idle Timeout", "Group Key Update Timer" settings on the access point has no effect.
Setting static IP with public DNSes (as in
sz...@gmail.com <sz...@gmail.com> #1090
Hi, GOOGLE technology supporter:
My Nexus 4 with firmware 4.2.2. It worked perfectly with my office's router. But It would not work with the home's router. I hope this is the common problem, my home's route settings as follows:
1. WPA-PSK compatible, being the encryption "TKIPAES MIX".
2. the wireless channel:11 (default is 6)
3. Router model is D-LINK DIR-600.
When i come to my home, my nexus 4 can not find the wifi.but any other devices can work perfectly in this router.
please reply to me. currently my nexus 4 firmware version is 4.2.2, i want to know if the next version can fix th problem????
My Nexus 4 with firmware 4.2.2. It worked perfectly with my office's router. But It would not work with the home's router. I hope this is the common problem, my home's route settings as follows:
1. WPA-PSK compatible, being the encryption "TKIPAES MIX".
2. the wireless channel:11 (default is 6)
3. Router model is D-LINK DIR-600.
When i come to my home, my nexus 4 can not find the wifi.but any other devices can work perfectly in this router.
please reply to me. currently my nexus 4 firmware version is 4.2.2, i want to know if the next version can fix th problem????
kl...@gmail.com <kl...@gmail.com> #1091
Try activating WEP encryption on wifi router. My nexus 7 also don't work with home wifi router (Asus WL550Ge)
je...@gmail.com <je...@gmail.com> #1092
Nexus 7 with Android 4.2.2 works with Linksys router but not with Netgear wifi extender.
All other wifi devices I have work perfectly with both said routers.
This message sent from Acer laptop via Netgear wifi extender.
All other wifi devices I have work perfectly with both said routers.
This message sent from Acer laptop via Netgear wifi extender.
an...@gmail.com <an...@gmail.com> #1093
Google , Please update for the issue..
fe...@gmail.com <fe...@gmail.com> #1094
Absolutely pathetic that there is no fix and barely any acknowledgement of this issue after THREE AND A HALF MONTHS on Nexus devices.
IF this is finally fixed in the next major release in May (eg: 5.0) that's at least something positive, though who's to say if the Galaxy Nexus will even get that update.
Plus we really shouldn't have to wait SIX MONTHS for a fix to something as fundamental as a WIFI connection to a phone/tablet on what is supposed to be a bleeding edge Google Device in the Nexus program.
As I said earlier, if this is still an issue with 5.0 and/or other non-Nexus devices that roll out with 4.2.x expect a huge customer backlash.
IF this is finally fixed in the next major release in May (eg: 5.0) that's at least something positive, though who's to say if the Galaxy Nexus will even get that update.
Plus we really shouldn't have to wait SIX MONTHS for a fix to something as fundamental as a WIFI connection to a phone/tablet on what is supposed to be a bleeding edge Google Device in the Nexus program.
As I said earlier, if this is still an issue with 5.0 and/or other non-Nexus devices that roll out with 4.2.x expect a huge customer backlash.
ma...@brinkmedia.nl <ma...@brinkmedia.nl> #1095
My Wifi problem doesn't have to do with deep sleep or not, at least as far as I can see.
I only have problems on my Wifi network @ home. It's a FritzBox 7170 with WPA-PSK (TKIPAES mix).
When rebooting my phone it auto connects with my router when turning on wifi. But when I've used my phone a day or a few days, with sometimes bluetooth on/off and wifi on/off(other networks), when I come home and turn on Wifi it won't connect to my router. My Wifi network also shows and dissapears in the Network list, but will never connect.
Things i've tried to fix it, Flight Mode, 3G out, Wifi on/off, delete wifi network and readd it. None of those things have worked out for me.
The only thing that did work was rebooting my phone.
I've got a Nexus 4 with Android 4.2.2
My Wifi Router is a Fritzbox 7170 with the latest firmware installed.
Google should really really do something about all these Wifi issues.
I only have problems on my Wifi network @ home. It's a FritzBox 7170 with WPA-PSK (TKIPAES mix).
When rebooting my phone it auto connects with my router when turning on wifi. But when I've used my phone a day or a few days, with sometimes bluetooth on/off and wifi on/off(other networks), when I come home and turn on Wifi it won't connect to my router. My Wifi network also shows and dissapears in the Network list, but will never connect.
Things i've tried to fix it, Flight Mode, 3G out, Wifi on/off, delete wifi network and readd it. None of those things have worked out for me.
The only thing that did work was rebooting my phone.
I've got a Nexus 4 with Android 4.2.2
My Wifi Router is a Fritzbox 7170 with the latest firmware installed.
Google should really really do something about all these Wifi issues.
sz...@gmail.com <sz...@gmail.com> #1096
I have not reach my home's router with my nexus 4, even if I take the phone near the router. my phone model number is Nexus 4, related information as follows:
1. Model: Nexus 4
2. Android version:
4.2.2
3. Baseband version:
M9615A-CEFWMAZM-2.0.1700.48
4.Kernel version:
3.4.0-perf-g7ce11cd
android-build@vpbs1.mtv.corp.google.com#1
Tue Jan 29 11:41:33 PST 2013
5.Build number
JDQ39
My home's router information:
Model Number: D-LINK DIR-600
Security: WPA2-PSK TKIP
Channel:13
WMA: no
I can not find my home's wifi signal, my Nexus 4 dippera NOT IN RANGE.but all my other devices can work properly.
I think this a big problem, Google developers should give us a positive reply.
Thanks!!!!
1. Model: Nexus 4
2. Android version:
4.2.2
3. Baseband version:
M9615A-CEFWMAZM-2.0.1700.48
4.Kernel version:
3.4.0-perf-g7ce11cd
Tue Jan 29 11:41:33 PST 2013
5.Build number
JDQ39
My home's router information:
Model Number: D-LINK DIR-600
Security: WPA2-PSK TKIP
Channel:13
WMA: no
I can not find my home's wifi signal, my Nexus 4 dippera NOT IN RANGE.but all my other devices can work properly.
I think this a big problem, Google developers should give us a positive reply.
Thanks!!!!
ga...@gmail.com <ga...@gmail.com> #1097
HI
sorry for my (bad English)
i buy nexus4 one week ago & i get a problem with WIFI !!!!
sometime lost WIFI contention ether i near MODEM or ROUTER !!!!!
sorry for my (bad English)
i buy nexus4 one week ago & i get a problem with WIFI !!!!
sometime lost WIFI contention ether i near MODEM or ROUTER !!!!!
ai...@gmail.com <ai...@gmail.com> #1098
Recently RMA'd my phone for another issue as I knew the wifi wouldnt be fixed based on the phone it self. Sure enough new phone has the exact same issues.
May be the last nexus I buy.
May be the last nexus I buy.
an...@gmail.com <an...@gmail.com> #1099
Google , Please Update..
jz...@gmail.com <jz...@gmail.com> #1100
Google fix it please!
There are custom fixes but need to be root. I don't understand why it takes so much time to have an oficial fix.
There are custom fixes but need to be root. I don't understand why it takes so much time to have an oficial fix.
ce...@gmail.com <ce...@gmail.com> #1101
My Nexus 4 just started doing this! I have been using it for about a month and it was fine with WiFi connectivity until a few days ago. Nothing major changed on the app side, but I cannot seem to hold any WiFi connectivity for more than a few seconds :((
I didn't do the OTA update, so it's still at 4.2.1. Is this a hardware problem?
I didn't do the OTA update, so it's still at 4.2.1. Is this a hardware problem?
ai...@gmail.com <ai...@gmail.com> #1102
Franco kernel r97 has incorporated the new qualcomm wifi fixes it seems.
I have yet to have a wifi drop at work today. Of course it takes a developer to get the job done then actually have google fix the issue.
I will report back at the end of the day to let you all know if it continues to work.
I have yet to have a wifi drop at work today. Of course it takes a developer to get the job done then actually have google fix the issue.
I will report back at the end of the day to let you all know if it continues to work.
ai...@gmail.com <ai...@gmail.com> #1103
So the wifi hasnt technically "dropped" as I have yet to have the need to toggle airplane mode etc ,
however issue still remains with notifications being delayed and music randomly pausing. I can listen to google music for a few minutes after screen turns off and sure enough it stops.
however issue still remains with notifications being delayed and music randomly pausing. I can listen to google music for a few minutes after screen turns off and sure enough it stops.
va...@gmail.com <va...@gmail.com> #1104
@1104: Do let us know.
Google: Really disappointed
Google: Really disappointed
dm...@gmail.com <dm...@gmail.com> #1105
@1105 can you link us to some information on this. I've also stuck with leankernel... If franco has really fixed this I'll have to give it a try.
co...@gmail.com <co...@gmail.com> #1106
I just got the Nexus recently and I realized that the phone cannot pick wifi signals broadcast by my PC while other phones can, I had the same issue when I had the samsung nexus, what could be problem and how can this be fixed.
me...@gmail.com <me...@gmail.com> #1107
I was a road warrior for years and had problems with my Verizon wireless connection going dormant. The solution was a simple windoz ping program that constantly pinged a domain every few seconds. A simple android app may work. Ya think?
Here's the code:
@echo off
:top
ping -twww.yahoo.com
goto top
Here's the code:
@echo off
:top
ping -t
goto top
dp...@gmail.com <dp...@gmail.com> #1108
no news yet?
wa...@gmail.com <wa...@gmail.com> #1110
My Dlink 2780 kept dropping the wifi connevtion, but the router died on me last week. Talktalk sent me a replacement - a Huawei 523a - since I got it, wifi has worked perfectly. Is this problem an incompatability between older routers and the Nexus?
[Deleted User] <[Deleted User]> #1111
Just got a new Nexus 4, and Wifi just don't work. It connect and all, but no data connection. To use it I have to turn off Wifi and just use the 3G. Very very disappointed.
kd...@gmail.com <kd...@gmail.com> #1112
The same problem on Nexus 7.
ro...@gmail.com <ro...@gmail.com> #1113
I just installed the Wifi Fixer app and that fixed it for me. Unbelievable! Embarrassing Google!
br...@gmail.com <br...@gmail.com> #1114
I have a Nexus 4 (4.2.2) and a few minutes after the screen goes off I loose all connection to Wi-Fi (or at least syncing), no notifications come through, no gmail. I won't have a data/mobile connection until tomorrow so can't comment on that but will update in a few days if I have any issues. The problem for me is that I have no signal at my house and rely of wi-fi at home to get messages etc.. so when the phone screen goes off and a few minutes later I am not connecting to wi-fi, that is a problem for me. Google...........Please Fix !!
an...@gmail.com <an...@gmail.com> #1115
Google , Please fix the issue..
sc...@gmail.com <sc...@gmail.com> #1116
I also have this issue on my Nexus 10
kn...@gmail.com <kn...@gmail.com> #1117
After the problem had solved itself mysteriously a couple of weeks ago, it suddenly reappeared yesterday.
Found my Nexus 7 dead with an empty battery because Google Services sucked it empty while trying to connect.
Damn. This is getting ridiculous. I haven't even touched my router for weeks...
Well, maybe it is caused by something one of my neighbours are doing - I have no idea.
*grml*
Found my Nexus 7 dead with an empty battery because Google Services sucked it empty while trying to connect.
Damn. This is getting ridiculous. I haven't even touched my router for weeks...
Well, maybe it is caused by something one of my neighbours are doing - I have no idea.
*grml*
sk...@gmail.com <sk...@gmail.com> #1118
I am also suffering from this problem.
Brand new Nexus 7, drops WiFi every 3 mins,
Brand new Nexus 7, drops WiFi every 3 mins,
an...@gmail.com <an...@gmail.com> #1119
Google , Update Please..
wh...@gmail.com <wh...@gmail.com> #1120
You can add me to the huge list of people experiencing this problem.
I occasionally see grey wifi bar on my Nexus 7, and sometimes while I'm using it, but that's not the main concern.
My Nexus 4, which I've had less than a month and runs android 4.2.2, regularly has issues with the wifi and data bars turning grey upon waking the device from sleep and sometimes needing to have the wifi manually reset to get it working again. Also, for some reason I seem to get issues with the phone when I'm using my Nexus 7 at the same time but that's probably a whole other issue.
Fortunately I don't experience wifi problems on my Nexus 4 all the time--and it works properly the majority of the time. However, every time I turn it on I wonder whether it's stopped working or not and for a device I've had for so short a time, that shouldn't be happening.
It's quite clear that Google are happy to continue burying their heads in the sand regarding this issue while the frustrated masses beg for a fix, or even just acknowledgment from Google that they know the problem exists . Clearly there appears to be a fundamental flaw with the 4.2.2 software that needs to be corrected and yet here we are several months later still asking Google to make it so that our expensive devices aren't useless anymore.
If Google does not make any effort to fix this problem,they will lose a significant amount of customers who won't be confident in future versions of Android being fit for use.
I occasionally see grey wifi bar on my Nexus 7, and sometimes while I'm using it, but that's not the main concern.
My Nexus 4, which I've had less than a month and runs android 4.2.2, regularly has issues with the wifi and data bars turning grey upon waking the device from sleep and sometimes needing to have the wifi manually reset to get it working again. Also, for some reason I seem to get issues with the phone when I'm using my Nexus 7 at the same time but that's probably a whole other issue.
Fortunately I don't experience wifi problems on my Nexus 4 all the time--and it works properly the majority of the time. However, every time I turn it on I wonder whether it's stopped working or not and for a device I've had for so short a time, that shouldn't be happening.
It's quite clear that Google are happy to continue burying their heads in the sand regarding this issue while the frustrated masses beg for a fix, or even just acknowledgment from Google that they know the problem exists . Clearly there appears to be a fundamental flaw with the 4.2.2 software that needs to be corrected and yet here we are several months later still asking Google to make it so that our expensive devices aren't useless anymore.
If Google does not make any effort to fix this problem,they will lose a significant amount of customers who won't be confident in future versions of Android being fit for use.
st...@gmail.com <st...@gmail.com> #1121
I have the same issue, only that in my case the wifi icon stays blue but i dont have internet and have to manually toggle the wifi on and off to get it working again.
This seems to be happening randomly either in like 2-3 minutes or 20 and although i have not confirmed this, it only seems to be happening with my netgear router
This seems to be happening randomly either in like 2-3 minutes or 20 and although i have not confirmed this, it only seems to be happening with my netgear router
se...@gmail.com <se...@gmail.com> #1122
Nexus4, after a time without use, does not receive Push notifications.
This is shameful and unforgivable. Smartphones are used exactly for THAT.
Horrible job, Google. I'm not a betatester!
This is shameful and unforgivable. Smartphones are used exactly for THAT.
Horrible job, Google. I'm not a betatester!
lo...@gmail.com <lo...@gmail.com> #1123
Just spent 10 minutes trying to search the internet on my Nexus 7. It was dropping connection every 15 seconds or so. What use is a device that i have to toggle the WIFI every 15 seconds? COME ON GOOGLE!
gu...@gmail.com <gu...@gmail.com> #1124
Please FIX
st...@gmail.com <st...@gmail.com> #1125
I have fixed this problem after having the same issue with 2 nexus 7's. it was quite simple. I returned the nexus 7 and got an iPad mini. I didn't want to, as I liked the nexus 7, when the wifi was working!
Unfortunately I got too frustrated with the constant wifi drops whilst streaming YouTube or BBC iplayer that other than throwing the nexus 7 out the window, I decided to opt for an iPad.
Sorry Google but this really is not good enough.
Unfortunately I got too frustrated with the constant wifi drops whilst streaming YouTube or BBC iplayer that other than throwing the nexus 7 out the window, I decided to opt for an iPad.
Sorry Google but this really is not good enough.
de...@gmail.com <de...@gmail.com> #1126
Google' fix please!!!
an...@gmail.com <an...@gmail.com> #1127
[Comment deleted]
an...@gmail.com <an...@gmail.com> #1128
Device: nexus 4 + android 4.2.2
Wifi router: ZyXEL P-660HN-T3A_IPv6
Initially, my nexus 4 acted like it couldn't even see my wifi network (WPA/WPA2 personal enc.). It appeared after a minute or so, and once it connected, the connection seemed to be stable until I disconnected for a longer while - not sure what was the "breaking point" though. Afterwards, I had to wait for that minute again to see the wifi.
Today I found out the router has something like "auto channel select" enabled. It probably doesn't change the channels on the fly, or at least not too often. However, I noticed it was on channel 13 which is probably prohibited in USA (I'm in europe, czech republic). After switching to channel 1, the wifi is working flawlessly the whole day.
So could the problem be channel related? Maybe channels 12-13 are ignored the first few moments when searching for networks? I probably will try with another routers and post here. Still - even if this can be worked around, it's hard to configure wifi routers in restaurants etc. .-)
Wifi router: ZyXEL P-660HN-T3A_IPv6
Initially, my nexus 4 acted like it couldn't even see my wifi network (WPA/WPA2 personal enc.). It appeared after a minute or so, and once it connected, the connection seemed to be stable until I disconnected for a longer while - not sure what was the "breaking point" though. Afterwards, I had to wait for that minute again to see the wifi.
Today I found out the router has something like "auto channel select" enabled. It probably doesn't change the channels on the fly, or at least not too often. However, I noticed it was on channel 13 which is probably prohibited in USA (I'm in europe, czech republic). After switching to channel 1, the wifi is working flawlessly the whole day.
So could the problem be channel related? Maybe channels 12-13 are ignored the first few moments when searching for networks? I probably will try with another routers and post here. Still - even if this can be worked around, it's hard to configure wifi routers in restaurants etc. .-)
fe...@gmail.com <fe...@gmail.com> #1129
Same problem here in Brazil.
My N7 came from the U.S, but the wifi don't work properly!
Hey google, I'm a big fan of your work on science and tecnology, but this delay to solve a WIFI (!!) problem is unforgivable.
My N7 came from the U.S, but the wifi don't work properly!
Hey google, I'm a big fan of your work on science and tecnology, but this delay to solve a WIFI (!!) problem is unforgivable.
ku...@gmail.com <ku...@gmail.com> #1130
Nexus 4
Seems to be a very similar issue with the wifi that I am experiencing. I can connect to some networks (at work, at uni, connect to other phones by tethering) but I am having a major issue with my home network. Netgear DG834Gv4. I can connect to this network (in that I can connect, obtain an ip address and remain connected), the problem is that as soon as I connect the signal strength is shown in blue (for about 2 seconds) and then it changes to grey and has absolutely no internet connectivity. The signal strength is still shown on the phone (in grey) but this is absolutely useless as I cannot connect to the internet. I have tried changing the security settings on the router (even completely removing them) to no avail. This is very frustrating for a brand new device. I have also tried other wifi apps, but they produce the same issue. When are we going to get a fix?
Seems to be a very similar issue with the wifi that I am experiencing. I can connect to some networks (at work, at uni, connect to other phones by tethering) but I am having a major issue with my home network. Netgear DG834Gv4. I can connect to this network (in that I can connect, obtain an ip address and remain connected), the problem is that as soon as I connect the signal strength is shown in blue (for about 2 seconds) and then it changes to grey and has absolutely no internet connectivity. The signal strength is still shown on the phone (in grey) but this is absolutely useless as I cannot connect to the internet. I have tried changing the security settings on the router (even completely removing them) to no avail. This is very frustrating for a brand new device. I have also tried other wifi apps, but they produce the same issue. When are we going to get a fix?
ku...@gmail.com <ku...@gmail.com> #1131
To add to the above comment, I have no issues connecting to (and having internet access) my home wifi network with other devices.
sh...@gmail.com <sh...@gmail.com> #1132
Not sure whether this is a permanent fix. This just happened with my nexus4 and I'm reporting it. Frustrated users here can try this as a possible troubleshoot.
If you have updated to 4.2.2, you will find that developer settings is missing. This is because it's disabled by default in this version. However, you can re-enable it by tapping the build version in 'about phone' 7 times. As soon as I did that, voila! it connected to wifi somehow (was definitely not expecting it to)! (not sure how long it'll remain though. It might disconnect any time and not appear at all)
This also makes me wonder whether this problem is really caused due to incompatible firmwares or some software bug
If you have updated to 4.2.2, you will find that developer settings is missing. This is because it's disabled by default in this version. However, you can re-enable it by tapping the build version in 'about phone' 7 times. As soon as I did that, voila! it connected to wifi somehow (was definitely not expecting it to)! (not sure how long it'll remain though. It might disconnect any time and not appear at all)
This also makes me wonder whether this problem is really caused due to incompatible firmwares or some software bug
sh...@gmail.com <sh...@gmail.com> #1133
I must have jinxed it. It's gone again
ti...@gmail.com <ti...@gmail.com> #1134
Running a Nexus 7 with 4.2.2 and experiencing the same issues with either not connecting or dropping the connection.
Other devices on my network do not display such behaviour.
Other devices on my network do not display such behaviour.
er...@gmail.com <er...@gmail.com> #1135
Hi all,
When I bought my Nexus 4 back in January it was running JOP40C (4.2), but upon using it I have already updated to JOP40D (4.2.1). Starting with 4.2.1 I have experienced this issue, and it persisted until JDQ39 (4.2.2). Just to prove my observation, I flashed back to 4.2 (stock, no root) two days ago and my wi-fi connection is stable.
Maybe there was a change included in 4.2.1 that messed up the wi-fi?
Hope my note helps those resolving the issue, if there are any.
When I bought my Nexus 4 back in January it was running JOP40C (4.2), but upon using it I have already updated to JOP40D (4.2.1). Starting with 4.2.1 I have experienced this issue, and it persisted until JDQ39 (4.2.2). Just to prove my observation, I flashed back to 4.2 (stock, no root) two days ago and my wi-fi connection is stable.
Maybe there was a change included in 4.2.1 that messed up the wi-fi?
Hope my note helps those resolving the issue, if there are any.
ai...@gmail.com <ai...@gmail.com> #1136
Hopefully it sticks for you #1137
Ive tried reloading stock roms (all of them) and many other roms / kernels etc. Every single possible setting as well.
Nothing fixes this issue for me. At this point ive lost all hope for this phone. I will wait and see what the reviews say about the htc one and the galaxy s4. Hopefully they have no issues, otherwise back to iphone I go. Its a pity too, I much prefer the android platform , but if the phone doesnt work there is no point in staying.
Ive tried reloading stock roms (all of them) and many other roms / kernels etc. Every single possible setting as well.
Nothing fixes this issue for me. At this point ive lost all hope for this phone. I will wait and see what the reviews say about the htc one and the galaxy s4. Hopefully they have no issues, otherwise back to iphone I go. Its a pity too, I much prefer the android platform , but if the phone doesnt work there is no point in staying.
[Deleted User] <[Deleted User]> #1137
For whatever reason, Google has been incapable of fixing this problem, and they certainly do not show any concern over it. I've decided to move my Nexus 4 over to CynaogneMod, where they at least have a viable, working bug reporting system and a developer team that is hard-working and who provides feedback to their users. It's not for everyone, because it entails unlocking your phone, rooting it, and flashing a new OS onto it. But as I said, the CM folks at least have a viable bug tracking system.
I've written about it here, check it out:http://things-linux.blogspot.com/2013/03/cyanogenmod.html
I've written about it here, check it out:
le...@gmail.com <le...@gmail.com> #1138
Anyone else notice that the drops/grey bars /no notifications happen more with Location setting turned off? That's the case with me. #4.2.2 Galaxy Nexus.
cc...@gmail.com <cc...@gmail.com> #1139
Just purchased a nexus 7. Out of the box it drops WiFi every minute, re-aquiring it about 10 seconds later. Tried it on two different routers with the same outcome. My Samsung Galaxy, iPad, iPhone, Wii and laptops have no such issues in the same location.
Unfortunately the store where I picket it up is 100miles away or it would already be returned.
Google, been a promoter of your products, but if the Nexus line is unreliable than why would we trust any other android product ?
Unfortunately the store where I picket it up is 100miles away or it would already be returned.
Google, been a promoter of your products, but if the Nexus line is unreliable than why would we trust any other android product ?
an...@gmail.com <an...@gmail.com> #1140
Google , fix the issue Please..
[Deleted User] <[Deleted User]> #1141
I'm on a nexus 7 and galaxy nexus. I'm having the issue on both devices. When I try to listen to a podcast via streaming, it will load as long as the screen is on, if the device enters into sleep mode, the audio stops as the device stops receiving data. Hope a fix will be ready soon.
ri...@gmail.com <ri...@gmail.com> #1142
I have he same sisue with nexus4 and a talk talk router. I have had numerous email conversations with google play who are offering an exchange. This is probably not going to solve the problem and my frustration is that I cannot seem to get the facts. Ie is google working to fix it and should we expect a fix??. They won't communicate accordingly. It's a shame for a company of this size.
oi...@gmail.com <oi...@gmail.com> #1143
I'm very angry with this issue.
please fix it.
retard on wifi mode and sometimes in 3g mode..
please fix it.
retard on wifi mode and sometimes in 3g mode..
an...@gmail.com <an...@gmail.com> #1144
Google , Please fix the issue..
le...@gmail.com <le...@gmail.com> #1145
Google, as #1144 said, please tell us if you'll intend on fixing this issue, if yes, provide an ETA! If not, say so, so we can return our devices for ones that actually work!
co...@gmail.com <co...@gmail.com> #1146
as mentioned in #630, disabling 5ghz on my netgear n750 immediately fixed the issue.
weird, and lame.
weird, and lame.
xe...@gmail.com <xe...@gmail.com> #1147
My Nexus 7 4.2.1 works fine after installing drivers from a different build
http://forum.xda-developers.com/showthread.php?t=1905961
Was dropping connection constantly, wifi sign going grey, disappearing then reappearing after several seconds. All sorted by installing older drivers. My current N7 build is JOP40D (4.2.1) but driver are for JZO54K (4.1.2) no issues at all. My 3 year old son watches cartoons on youtube, wifi signal rock solid now.
There are no any other drivers for N4, so got wifi dropping signal very often. Tried loads of ROMs (AOKP from build MR1 to MR5) no change, Cyanogen 10, no change, Paranoid android, no change, tried franco and faux kernels, no change, still dropping connection.
Was dropping connection constantly, wifi sign going grey, disappearing then reappearing after several seconds. All sorted by installing older drivers. My current N7 build is JOP40D (4.2.1) but driver are for JZO54K (4.1.2) no issues at all. My 3 year old son watches cartoons on youtube, wifi signal rock solid now.
There are no any other drivers for N4, so got wifi dropping signal very often. Tried loads of ROMs (AOKP from build MR1 to MR5) no change, Cyanogen 10, no change, Paranoid android, no change, tried franco and faux kernels, no change, still dropping connection.
is...@gmail.com <is...@gmail.com> #1148
I'm very angry with this issue, please fix it!!!!!
sc...@simoncullen.org <sc...@simoncullen.org> #1149
Google Play Support offer to RMA the phone. Am I right to suspect there is no point in trying this?
an...@gmail.com <an...@gmail.com> #1150
Google , Please fix the issue asap..
[Deleted User] <[Deleted User]> #1151
Same problem with a OpenWRT TP-Link router. Guess I take the device back since it doesn't look like this will be fixed any time soon.
jo...@gmail.com <jo...@gmail.com> #1152
bad work google, please fix it
aq...@gmail.com <aq...@gmail.com> #1153
i have the same problem
dy...@gmail.com <dy...@gmail.com> #1154
I had some problem with the wifi from my Nexus 7. The wifi can't work 20 minutes after launch. For restart, i have to disconnect and connect the connexion.
ho...@gmail.com <ho...@gmail.com> #1155
same problem. in my case it takes ~10 minutes to discover my wifi, regardless of re-scan, or standing right text to it. frequently having lag in wifi connection, my computer on the same network and same (highest) wifi signal would pick up email notification minutes faster.
*my phone went through an update about 1 month ago (automatic one, using the original OS, never jail-broken or used any mod), which didn't help at all, but perhaps made it even worse.
*while using tmobile 3G/4G does not have lag, wifi is the cheaper way to enjoy a lot of multimedia streaming nexus 4 should be able to offer.
*my phone went through an update about 1 month ago (automatic one, using the original OS, never jail-broken or used any mod), which didn't help at all, but perhaps made it even worse.
*while using tmobile 3G/4G does not have lag, wifi is the cheaper way to enjoy a lot of multimedia streaming nexus 4 should be able to offer.
ge...@gmail.com <ge...@gmail.com> #1156
[Comment deleted]
ge...@gmail.com <ge...@gmail.com> #1157
Hi,
Nexus 4, rev11 manufactured February in Korea, Factory stock 4.2.2
Setup the Wifi, some options of the terminal meanwhile the new microSIM arrives.
Once then installed the mSIM, configured the APN and through Bluetooth transferred the contacts by Vcard file.
Only left active WiFi (at home) and mobile radios; Bluetooth and NFC off.
Installed only DeadPixelTest (from PlayStore) and Whattsapp (manufacturer redirected to PlayStore) and the automatic downloads the system done.
No problems detected until I decided to activate the NFC to see the menu options it gives. Since then the Whattsapp notifications stopped passed a short period of time from entering iddle (screen off) of some minutes (the time we use to test) in WiFi; before this all ok. Push the on button and notifications begins to enter suddenly, once or two times it took a little more, blue to grey and then blue again radios icons occured but not always.
WiFi neves sleeps. Tried to disable NFC and BT, enabling and disabling in reverse order, other combinations, options, extract the mSIM, etc.
Tried a complete wipe and restore to factory through the recovery console. Reconfigured all trying to follow as much as we could remember the initial setup process without success.
The problem has come to stay it seems.
Until now it seems that there insn't mobile data signal drop (still doing some tests).
Don't want to use the WiFi app to avoid battery drain. If at the begining it worked it could do it again I think. The Wifi uses WPA2-PSK (AES) with a strong password, SSID hidden and MAC filtering in a Comtrend CT-5361 router (but it wouldn't matter if at the beggining it worked properly).
An official fix would be much appreciated.
Many thanks for your efforts in resolving that.
Regards
Nexus 4, rev11 manufactured February in Korea, Factory stock 4.2.2
Setup the Wifi, some options of the terminal meanwhile the new microSIM arrives.
Once then installed the mSIM, configured the APN and through Bluetooth transferred the contacts by Vcard file.
Only left active WiFi (at home) and mobile radios; Bluetooth and NFC off.
Installed only DeadPixelTest (from PlayStore) and Whattsapp (manufacturer redirected to PlayStore) and the automatic downloads the system done.
No problems detected until I decided to activate the NFC to see the menu options it gives. Since then the Whattsapp notifications stopped passed a short period of time from entering iddle (screen off) of some minutes (the time we use to test) in WiFi; before this all ok. Push the on button and notifications begins to enter suddenly, once or two times it took a little more, blue to grey and then blue again radios icons occured but not always.
WiFi neves sleeps. Tried to disable NFC and BT, enabling and disabling in reverse order, other combinations, options, extract the mSIM, etc.
Tried a complete wipe and restore to factory through the recovery console. Reconfigured all trying to follow as much as we could remember the initial setup process without success.
The problem has come to stay it seems.
Until now it seems that there insn't mobile data signal drop (still doing some tests).
Don't want to use the WiFi app to avoid battery drain. If at the begining it worked it could do it again I think. The Wifi uses WPA2-PSK (AES) with a strong password, SSID hidden and MAC filtering in a Comtrend CT-5361 router (but it wouldn't matter if at the beggining it worked properly).
An official fix would be much appreciated.
Many thanks for your efforts in resolving that.
Regards
bi...@hotmail.co.uk <bi...@hotmail.co.uk> #1158
Nexus 4, DSL-2780. i deeply deeply hope this is not a device problem, i bought this phone for the "android" experience so many people talk about. id be gutted to find out its a device problem.
[Deleted User] <[Deleted User]> #1159
Please fix. I have this on my nexus 7.
an...@gmail.com <an...@gmail.com> #1160
Google , Please fix the issue..
[Deleted User] <[Deleted User]> #1161
I've had major issues with the wireless radios in the Nexus 4. It seems that the bluetooth radio kills pretty much every other data connection (wifi and 3G). My wifi connections seem to randomly die. And I get a "No Service" message when in good coverage area. Frustrating.
er...@gmail.com <er...@gmail.com> #1162
maybe these steps would help in troubleshooting (i know that some hv issues right away out of the box ...)
If you’re experiencing issues - such as apps crashing, reboots, or fast battery drain - on your device, they could be caused by a third-party app. To check if this is the case, you can start up your device in safe mode, which temporarily disables third-party apps that you’ve installed.
1- Press the Power button on your device.
2- Touch & hold the Power off option in the dialog box.
3- Touch OK in the following dialog to start safe mode.
Try using your device in safe mode to see if the problem persists. If it doesn’t, restart your device to get it out of safe mode and uninstall recently installed apps to see if you can pinpoint the one that’s causing the problem.
original posting from:http://support.google.com/nexus/bin/answer.py?hl=en&answer=2852139
If you’re experiencing issues - such as apps crashing, reboots, or fast battery drain - on your device, they could be caused by a third-party app. To check if this is the case, you can start up your device in safe mode, which temporarily disables third-party apps that you’ve installed.
1- Press the Power button on your device.
2- Touch & hold the Power off option in the dialog box.
3- Touch OK in the following dialog to start safe mode.
Try using your device in safe mode to see if the problem persists. If it doesn’t, restart your device to get it out of safe mode and uninstall recently installed apps to see if you can pinpoint the one that’s causing the problem.
original posting from:
ko...@gmail.com <ko...@gmail.com> #1163
Sorry, but FUCK!!! Will there be any reaction from Google team?!! When will this issue be fixed?! I've spent 550$ for my Nexus4 in Germany not to get angry any time I take it to my hands!
ca...@gmail.com <ca...@gmail.com> #1164
Nexus 10 4.2.2 + router comtrend AR-5387un = impossible to connect WiFi. Other equipment at Home(laptop, HTC Desire, etc.) working fine.
We need a solution to this big issue from Google
We need a solution to this big issue from Google
ai...@gmail.com <ai...@gmail.com> #1165
#1164 even in safe mode it does it.
ia...@gmail.com <ia...@gmail.com> #1166
Just started having problems with the Wi-Fi turning itself off. Takes a while to get it back on. Also, my gmail is not updating anymore. I haven't had a message sync to my phone in over four days. My wife's Nexus 4 also sporadically reboots while she is doing something on it.
It seemed to work fine when I got it in January. It's only recently that it has developed this problem. Better fix it Google! You had a hard time with the product launch - you don't want people saying bad things about it now! I would hate to have to tell my friends that Samsung and Apple really are superior, and send you back your pretty paperweight.
It seemed to work fine when I got it in January. It's only recently that it has developed this problem. Better fix it Google! You had a hard time with the product launch - you don't want people saying bad things about it now! I would hate to have to tell my friends that Samsung and Apple really are superior, and send you back your pretty paperweight.
ch...@gmail.com <ch...@gmail.com> #1167
Google , Please update for the issue WiFi and 3g don work well
is...@gmail.com <is...@gmail.com> #1168
i have this problem, update please.
le...@gmail.com <le...@gmail.com> #1169
As someone rightly said, the wifi issue only begins after being toggled.
Best workaround with least battery drain,
1)turn wifi on. (wifi optimization - off, turn off wifi in sleep - off)
2)restart phone
3)Never turn off wifi. Let the phone auto switch wifi/3g as and when wifi is available.
Been using this technique past 2 days successfully.
Hope this helps someone.
Meanwhile.. Don't sit back GOOGLE, FIX THIS!
Best workaround with least battery drain,
1)turn wifi on. (wifi optimization - off, turn off wifi in sleep - off)
2)restart phone
3)Never turn off wifi. Let the phone auto switch wifi/3g as and when wifi is available.
Been using this technique past 2 days successfully.
Hope this helps someone.
Meanwhile.. Don't sit back GOOGLE, FIX THIS!
sh...@gmail.com <sh...@gmail.com> #1170
Google please fix this ASAP!
[Deleted User] <[Deleted User]> #1171
You all can stop wasting your breath yelling at Google, it's been 179 days since this was reported. Maybe it will be fixed in Key Lime Pie. But don't hold your breath: http://things-linux.blogspot.com/2013/03/since-last-post-weve-tried-cyanogenmod.html
mi...@gmail.com <mi...@gmail.com> #1172
I found a fairly unexpected quickfix:
As long as I leave a diagnostics app called "WiFi Overview 360" running, my connection works!!! As soon as I kill the app in the task manager, the problems return... This is very interesting, as the app was intended for something quite different but seems to keep my connection alive while being in the background! (No idea if this is special about this particular app, just stumbled upon the effect)
Side note: It is definitely a Jelly Bean software issue. My Nexus7 came with it (both JB and the problem). However, my Samsung Galaxy S2 phone's WiFi worked perfectly well until it was upgraded to JB last week. Since then it has shown exactly the same undesired behavior as the Nexus7. No changes in the environment or hardware - JB alone breaks it!
------------------------------------
Problem description:
WLAN drops / stalls every couple of seconds. This makes listening to audio streams impossible.
Environment:
- WLAN router: Edimax AR7284WnB
- WLAN Encryption: WPA2-PSK
- Android devices: - Nexus7 / Android 4.2.2
- Galaxy SII / Android 4.1.2
(had no problems before updating, i.e. 4.0.something!)
Things that did not help:
- Static IPs
- Disabling WiFi optimization
- Keep WiFi on during sleep (or not)
- Fiddling with router parameters (Group Key Interval, ...)
- Sitting right next to router (->Definitely no signal strength problem!)
- Yelling, swearing, ...
As long as I leave a diagnostics app called "WiFi Overview 360" running, my connection works!!! As soon as I kill the app in the task manager, the problems return... This is very interesting, as the app was intended for something quite different but seems to keep my connection alive while being in the background! (No idea if this is special about this particular app, just stumbled upon the effect)
Side note: It is definitely a Jelly Bean software issue. My Nexus7 came with it (both JB and the problem). However, my Samsung Galaxy S2 phone's WiFi worked perfectly well until it was upgraded to JB last week. Since then it has shown exactly the same undesired behavior as the Nexus7. No changes in the environment or hardware - JB alone breaks it!
------------------------------------
Problem description:
WLAN drops / stalls every couple of seconds. This makes listening to audio streams impossible.
Environment:
- WLAN router: Edimax AR7284WnB
- WLAN Encryption: WPA2-PSK
- Android devices: - Nexus7 / Android 4.2.2
- Galaxy SII / Android 4.1.2
(had no problems before updating, i.e. 4.0.something!)
Things that did not help:
- Static IPs
- Disabling WiFi optimization
- Keep WiFi on during sleep (or not)
- Fiddling with router parameters (Group Key Interval, ...)
- Sitting right next to router (->Definitely no signal strength problem!)
- Yelling, swearing, ...
ri...@gmail.com <ri...@gmail.com> #1173
I have had a dialogue with Google play store about this which began with a series of standard useless responses. I persevered and asked for an escalation and eventually got them to say that it is being worked on and they would either exchange my phone or I could have a refund. I said that I would wait till a fix appeared as another phone would probably be the same but reserved the right to return if indeed the fix didn't appear soon. They agreed to this so Im going to wait and see what happens.
I would suggest that as well as this column, everybody should email google directly so that they are forced to interact with the conversation.........the more do, the more they will get with it........
I would suggest that as well as this column, everybody should email google directly so that they are forced to interact with the conversation.........the more do, the more they will get with it........
vf...@gmail.com <vf...@gmail.com> #1174
Loses sync whr=en screen is off. Wifi indicator turns grey and back to blue when i turn the screen on.
sj...@gmail.com <sj...@gmail.com> #1175
Nexus 4 running stock 4.2.2 here. Here is a list of what I did to keep the WiFi signal active during sleep. Currently its working for me so far.
1. Removed Task Killer app
2. Installed 'Wifi Fixer'
3. In Wifi fixer, apply the "Nexus One sleep fix" and set wifi sleep policy to "When Screen is Off"
4. Check "Manage During Sleep" in Wifi Fixer
5. Enable "Status Notification" under Notifications tab (Wifi Fixer)
6. Try sending an email to account or something that uses Wifi.
Hope this provides some sort of temporary fix. Will update if there is something wrong again.
1. Removed Task Killer app
2. Installed 'Wifi Fixer'
3. In Wifi fixer, apply the "Nexus One sleep fix" and set wifi sleep policy to "When Screen is Off"
4. Check "Manage During Sleep" in Wifi Fixer
5. Enable "Status Notification" under Notifications tab (Wifi Fixer)
6. Try sending an email to account or something that uses Wifi.
Hope this provides some sort of temporary fix. Will update if there is something wrong again.
st...@fenwickpaul.com <st...@fenwickpaul.com> #1176
Are you using Juice Defender? Uninstall it. I wish I'd worked this out months ago. No more WiFi drops.
ai...@gmail.com <ai...@gmail.com> #1177
#1178 , thanks but that has nothing to do with this issue.
ma...@gmail.com <ma...@gmail.com> #1178
I also have the problem of no WiFi connectivity on my Galaxy Nexus, which began several days ago as soon as I had updated to 4.2.1.
It appears that I cannot connect to any router, including open networks.
This is not just a HUGE inconvenience, it's becoming a significant expense to those of us who rely on WiFi due to excessive data charges...
PLEASE FIX!
NOTE: I contacted Samsung Canada about this issue and they had NO record of any problems. How is that possible??
It appears that I cannot connect to any router, including open networks.
This is not just a HUGE inconvenience, it's becoming a significant expense to those of us who rely on WiFi due to excessive data charges...
PLEASE FIX!
NOTE: I contacted Samsung Canada about this issue and they had NO record of any problems. How is that possible??
ku...@gmail.com <ku...@gmail.com> #1179
Had this issue. Bought a new modem/router and now it all works fine.
al...@gmail.com <al...@gmail.com> #1180
Same problem, it drops wifi on my work... waiting for a fix...
zh...@gmail.com <zh...@gmail.com> #1181
The Nexus 7 does not find out hidden SSID after upgraded to 4.2.2.
But this issue status said "Closed: Feb 1" and no one owned it, although so many people reported...
But this issue status said "Closed: Feb 1" and no one owned it, although so many people reported...
br...@gmail.com <br...@gmail.com> #1182
[Comment deleted]
ra...@rlwheeler.com <ra...@rlwheeler.com> #1183
My N7 gets dropped from the majority of networks within a few seconds
he...@gmail.com <he...@gmail.com> #1184
Same problem here would drop connection and have to toggle WiFi on and off for it to work again on my nexus 4
ma...@gmail.com <ma...@gmail.com> #1185
Absolute suck! How can you bring a wifi device to market when the f*@king wifi doesn't even work correctly. Consider this another pissed off IT holding his new nexus 7 paperweight. Lawers are stirring google... Your move.
sa...@gmail.com <sa...@gmail.com> #1186
Sent my N7 back to the Google CEO in UK by recorded delivery - with evidence from this website that N7 is "not fit for purpose" and "not of merchantable quality".
Google refunded the full cost (£208.99) without demur.
Google have gone up in my estimation - but its really sad that an otherwise brilliant product is let down by a fundamental WIFI defect
Google refunded the full cost (£208.99) without demur.
Google have gone up in my estimation - but its really sad that an otherwise brilliant product is let down by a fundamental WIFI defect
ge...@googlemail.com <ge...@googlemail.com> #1188
Same issue for me. Basically rendering my Nexus7 useless.
ge...@gmail.com <ge...@gmail.com> #1189
Nexus 10 with 4.2.2 drops Wi-Fi randomly
Tested: static IP, disable WiFi optimization, router parameters,...
Dmesg doesn't show any info
Tested: static IP, disable WiFi optimization, router parameters,...
Dmesg doesn't show any info
dh...@gmail.com <dh...@gmail.com> #1190
This issue is NOT specific to any particular Android, it was introduced by a recent "upgrade" of the Google sw sent to our phones, haven't pursued the date or version, nor module name. All of my Androids have lost their connectivity while asleep. I first noticed it these past several weeks. I hate to be "paranoid", but the N S A does occupy a seat at the Google table, and "our" gov HAS become totalitarian. Forcing LOS during sleep insures: 1). A fresh location marker EVERY time the user wakes the Android up. 2). Likelyhood that users will keep their Androids awake longer, affording snoopers more access to user info..... "Being paranoid does NOT mean that nobody is watching me" ..... Despots DO have a need to keep tabs on Constitution loving Patriots...watch & see....
ol...@gmail.com <ol...@gmail.com> #1191
What a scummy, arrogant and impenetrable company Google are.
ga...@gmail.com <ga...@gmail.com> #1192
Had the same wifi problem with my brand new nexus 4 which a bought 2 days ago...
Happy with the phone, completely frustrated with the wifi issue as I could not connect anywhere!! After applying "#663 DMille...@gmail.com from Jan 22, 2013" workaround it finally seems to work again...
Until when i don not know....!!!!!
My N4 runs 4.2.2 , build JDQ39, Kernel version 3.4.0 from 29/01/2013
Happy with the phone, completely frustrated with the wifi issue as I could not connect anywhere!! After applying "#663 DMille...@gmail.com from Jan 22, 2013" workaround it finally seems to work again...
Until when i don not know....!!!!!
My N4 runs 4.2.2 , build JDQ39, Kernel version 3.4.0 from 29/01/2013
ma...@gmail.com <ma...@gmail.com> #1193
Brand new Nexus 4, won't connect to either of my routers (Netgear WNDR3700v2 running stock firmware and Linksys WRT320N running dd-wrt). I've tried changing security between all the different flavors of WPA and WPA2, even the lame WEP and I keep getting the Authentication error message over and over. I tried downloading the Wifi Manager app, but this doesn't work either. This device can only connect to an unsecured wifi point. What a stupid solution. Phone came with 4.2.0 and wouldn't connected. Upgraded to 4.2.2, same results.
sy...@gmail.com <sy...@gmail.com> #1194
Over the past week I've also been having problems with WiFi on my Nexus 7. It works fine during the day, but sometime overnight it will decide to not talk to the outside world. The Nexus reports that it has an address and that its lease has not expired. But there is no connectivity until I stop wireless and restart it. Once it reconnects to the router then it's good for another day. The next morning it will show the same address, but won't connect to even the router. Pinging it from another machine gets me no response.
ia...@webian.it <ia...@webian.it> #1195
Same problem with this Nexus 7.
jo...@gutts.net <jo...@gutts.net> #1196
I just returned my N10 and another brand new Nexus 10 and out of box running 4.2.1, it still constantly disconnects from Wifi.
of...@gmail.com <of...@gmail.com> #1197
Please describe the problem in detail. Be sure to include:
- Steps to reproduce the problem.
Wifi connection is no longer available. The icon shows normal signal strength and settings indicates that connection is excellent but connection has been lost (grey status bar icons). Stopping and restarting Wifi doesn't fix the problem. Forgetting current wifi connection and resetting it doesn't help. For a couple of months, the problem disappeared, but now I've been without a wifi connection for 22 hours.
- What happened?
Connection drops completely and cannot be reestablished.
- What you think the correct behavior should be.
The Nexus should maintain the WIfi connection.
- Steps to reproduce the problem.
Wifi connection is no longer available. The icon shows normal signal strength and settings indicates that connection is excellent but connection has been lost (grey status bar icons). Stopping and restarting Wifi doesn't fix the problem. Forgetting current wifi connection and resetting it doesn't help. For a couple of months, the problem disappeared, but now I've been without a wifi connection for 22 hours.
- What happened?
Connection drops completely and cannot be reestablished.
- What you think the correct behavior should be.
The Nexus should maintain the WIfi connection.
in...@gmail.com <in...@gmail.com> #1198
I returned my Nexus 10 for a full and complete refund due to this issue. After waiting a couple months for a "fix", I was out side of the "buyer's remorse period" but was still able to get a full refund due to this particular (and HUGE) issue.
People buy tablets to connect to wifi. When it can't do that consistently all the time, you need to not sell them to people.
People buy tablets to connect to wifi. When it can't do that consistently all the time, you need to not sell them to people.
se...@gmail.com <se...@gmail.com> #1199
Same problem with my Nexus 7.
Wifi icon says full coverage, but no internet, and not even internal ping from the nexus to te router or any other ip.
After toggle wifi off/on, its work for max 10 minutes, after that; same thing starts over again..
Wifi icon says full coverage, but no internet, and not even internal ping from the nexus to te router or any other ip.
After toggle wifi off/on, its work for max 10 minutes, after that; same thing starts over again..
ma...@gmail.com <ma...@gmail.com> #1201
I got my Nexus 4 last night. Connects to my AP fine (Netgear running Open WRT) and seems to have good data rates extremely intermittently .
Most of the time it is crawling along doing nothing - if I disable the WiFi the task at hand completes instantly on 3G/HSDPA.
Anyone managed to find any AP settings that resolve this behaviour? Open WRT is pretty customisable so I plan on trying lots of variations later.
Most of the time it is crawling along doing nothing - if I disable the WiFi the task at hand completes instantly on 3G/HSDPA.
Anyone managed to find any AP settings that resolve this behaviour? Open WRT is pretty customisable so I plan on trying lots of variations later.
in...@gmail.com <in...@gmail.com> #1202
fix please
ry...@gmail.com <ry...@gmail.com> #1203
After reading the long list of comments anxiously waiting for a solution, I am tired and needless to say, disappointed.
My solution is to sell this piece of fraudulent junk, buy a Samsung Galaxy S3, with the price cuts and S4 features and run far, FAR away from Nexus and Google products (until they change their shocking behavior.
My solution is to sell this piece of fraudulent junk, buy a Samsung Galaxy S3, with the price cuts and S4 features and run far, FAR away from Nexus and Google products (until they change their shocking behavior.
ma...@gmail.com <ma...@gmail.com> #1204
Extremely annoying N4. Drops wifi too often when bluetooth is on. For me it's bluetooth + wifi issue similar to (http://things-linux.blogspot.com/2013/03/translated.html
). It's sad I can't use bluetooth headset and streaming/voip over wifi because my latest device DOESN'T SUPPORT it!!
). It's sad I can't use bluetooth headset and streaming/voip over wifi because my latest device DOESN'T SUPPORT it!!
ad...@gmail.com <ad...@gmail.com> #1205
Packet lost problems (ping to connected AP) also here with my Nexus 7.
Bluetooth and NFC is off.
Please fix this very annoying bug.
No problems with my Samsung I9305.
Bluetooth and NFC is off.
Please fix this very annoying bug.
No problems with my Samsung I9305.
le...@gmail.com <le...@gmail.com> #1206
If its a hardware bug causing Wifi dropping, with the Nexus 4, at least fix it for the Galaxy Nexus users!
bk...@gmail.com <bk...@gmail.com> #1207
I've had my Nexus 7 since December with no problem then this suddenly happens today. Running 4.2.2. Tried various fixes and connections are still sporadic on multiple routers. Sometimes fine, other times very slow with great signal. Sometimes gray icon with five bars. Why would this appear so suddenly after no problem for months? What's going on?
ar...@gmail.com <ar...@gmail.com> #1208
fix it now! or ill change kernel
ro...@gmail.com <ro...@gmail.com> #1209
fix it now¡ please¡¡
jo...@gmail.com <jo...@gmail.com> #1210
My problem is a variant in that my Nexus 4 (purchased in February) and Nexus 7 purchased last August) have both worked fine until yesterday at 01 am when the wifi connection stopped working. i.e. the grey wifi notification and the wifi settings reporting connected (excellent signal strength, link speed 54Mbps). I have tried, with both devices, switching wifi of and on, rebooting the devices, rebooting my router (a linksys WAG354G V2, to no avail. My wifi is working for all my laptops and my desktop is connected through the router.I can connect through my 3G link on my nexus 4 when wifi is turned off.
However I also have a kindle fire (mark 1 US version) which I purchased a year ago and have not used since I bought the nexus 7, and when I switched it on today the wifi is down on that as well (it reports connected in settings but there is a little white x symbol next to the wifi icon (the equivalent of the grey icon on the nexus devices). There are lots of web reports of wifi problems with the kindle fire But the important thing is that it worked OK for the first 6 months of its use before I got the Nexus 7 and it is only today on switching it on again that I find the problem. The Kindle is running on Android OS 2.3 (system version 6.3.1_user_4107720).
I dont know what to make of this because it throws doubt on the nexus problem being related to the latest android 4.2.2 update, which in any case was installed some time ago and worked fine till yesterday.
I feel it is highly unlikely to be a problem with my router which i have reset several times but what sort of fault can suddenly appear on three different android devices at the same time?
I have yet to try the "How to Fix Android 4.2 WiFi Issue 36949180 in Nexus 4 and Nexus 7- Download Zip File Fix by BGNLEY @ XDA developers (http://forum.xda-developers.com/showthread.php?t=2072930 ) because they say that fix only works for the nexus 4 and it involves changing the ini file which I am reluctant to do given my limited technical ability.
However I also have a kindle fire (mark 1 US version) which I purchased a year ago and have not used since I bought the nexus 7, and when I switched it on today the wifi is down on that as well (it reports connected in settings but there is a little white x symbol next to the wifi icon (the equivalent of the grey icon on the nexus devices). There are lots of web reports of wifi problems with the kindle fire But the important thing is that it worked OK for the first 6 months of its use before I got the Nexus 7 and it is only today on switching it on again that I find the problem. The Kindle is running on Android OS 2.3 (system version 6.3.1_user_4107720).
I dont know what to make of this because it throws doubt on the nexus problem being related to the latest android 4.2.2 update, which in any case was installed some time ago and worked fine till yesterday.
I feel it is highly unlikely to be a problem with my router which i have reset several times but what sort of fault can suddenly appear on three different android devices at the same time?
I have yet to try the "How to Fix Android 4.2 WiFi
wh...@gmail.com <wh...@gmail.com> #1211
I had the problem where my WiFi would disconnect randomly and often. In addition the nexus 4 would shut my WiFi router down. So each day several times a day I would have to turn my WiFi router off then on. I got sick of resetting my TiVo losing connection because of the nexus 4. I finally called my ISP and had them come out to change my router. They brought a lynksis n300 out and hooked it directly to the modem(no cable splitter) It solved my problems. He told me the nexus 4 was probably taking the IP address that the old wireless router was trying to assign itself. So it would disconnect the router. I am not sure but if that is the case assigning a static IP should solve the issues. Anyways I was close to selling this nexus 4 online, but no more issues means I am happy again. Everything has worked for a week with no disconnects!
wh...@gmail.com <wh...@gmail.com> #1212
[Comment deleted]
ba...@gmail.com <ba...@gmail.com> #1213
I have router TP-Link TL-MR3420. The day before yesterday bought Asus Nexus 7. This issue was actual for me. But when I reconfigured router from 802.11n to 802.11b wifi connection is not longer break. And full day I use permanent Internet. I will continue to test. Waiting for real solutions.
ta...@gmail.com <ta...@gmail.com> #1214
Nexus 4 drops WiFi connection.
Router Linksys WRT54GS (running Tomato 1.28).
Router WiFi settings:
1. SSID visible
2. Security TKIP
3. Channel 12 (2.467 Ghz)
4. Mixed B/G mode
Problem description:
1. Nexus 4 connects to network without any problem, gets an IP and is able to use the network.
2. After some time spent in idle mode within close vicinity to the router (2 meters away) the phone disconnects from WiFi.
3. The SSID is no longer seen by the phone. However, any other WiFi networks around are seen and can be connected to.
4. After turning WiFi on the phone Off and then On again, the phone immediately sees the WiFi network and connects to it without any problems.
I have experienced this issue on both of my Nexus 4 devices running 4.2.x
Router Linksys WRT54GS (running Tomato 1.28).
Router WiFi settings:
1. SSID visible
2. Security TKIP
3. Channel 12 (2.467 Ghz)
4. Mixed B/G mode
Problem description:
1. Nexus 4 connects to network without any problem, gets an IP and is able to use the network.
2. After some time spent in idle mode within close vicinity to the router (2 meters away) the phone disconnects from WiFi.
3. The SSID is no longer seen by the phone. However, any other WiFi networks around are seen and can be connected to.
4. After turning WiFi on the phone Off and then On again, the phone immediately sees the WiFi network and connects to it without any problems.
I have experienced this issue on both of my Nexus 4 devices running 4.2.x
dk...@gmail.com <dk...@gmail.com> #1215
Ditto the 1200 comments above Google.
Galaxy Nexus drops wifi connection. Turns grey. Have to toggle off & on to reconnect.
I RMAed my Asus RT-AC66U for the Netgear R6300. This seems to have fixed the issue, but the Netgear webapp is crap compared to the Asus interface.
Ugh...
Galaxy Nexus drops wifi connection. Turns grey. Have to toggle off & on to reconnect.
I RMAed my Asus RT-AC66U for the Netgear R6300. This seems to have fixed the issue, but the Netgear webapp is crap compared to the Asus interface.
Ugh...
ho...@gmail.com <ho...@gmail.com> #1216
just 2 hours after turning my device on for the first time , a message I got for 4.2.2 update and i did install the update and after that the Wifi said Bye Bye !
searching for solution and the device is Nexus 7 :)
searching for solution and the device is Nexus 7 :)
sh...@gmail.com <sh...@gmail.com> #1218
Both my Nexus 7 and Galaxy Nexus lose wifi often. The icon goes grey and the only way to get it back is to toggle it off and on again. On top of that, the Galaxy Nexus seems to have no wifi whenever the screen is off, even though it's set to always stay on even during sleep. I have no third party apps of any kind that would interfere with wifi (such as alleged "battery saver" apps), and it occurs on stock 4.2 and custom roms based on it.
So everything you already know, I suppose. Have a feeling I'll just have to suck it up and wait for the Key Lime Pie update at Google I/O soon.
So everything you already know, I suppose. Have a feeling I'll just have to suck it up and wait for the Key Lime Pie update at Google I/O soon.
co...@gmail.com <co...@gmail.com> #1219
I just bought three new Nexus 4 phones and they all exhibit this behavior. They all have 4.2.2. Wifi is connected but icon is grey and network communication does not work. When this happens, not even power cycling the phone fixes it. At some point, it all of a sudden starts working again. It might be due to the known issue where ARP requests are ignored while screen is off ( Issue 36949180 ) but it's hard to know for sure without performing some network debugging while the problem is happening. I haven't had a chance to do that yet. For the phone I use personally, this happens on two different AP's, one at work (D-Link DAP 2553) and one at home (Linksys WRT54G).
ma...@gmail.com <ma...@gmail.com> #1220
mine is a little different, the wifi conections seems available once i put in the password and try to connect the connection seems out of range, happens with every conection
bo...@gmail.com <bo...@gmail.com> #1221
What i see is after months of endless complains from thousands of users around the globe google continues to write us users in their balls and basically ignore us.
jo...@gmail.com <jo...@gmail.com> #1222
see #1212 above. After taking my nexus 7 back to carphone warehouse and having them trying to connect it to their network unsuccessfully even after clearing all the caches with all apps, I went home preparing to phone the Asus helpline but the following day all three devices (nexus 4 nexus 7 and kindle fire were working again). However all three devices went down again overnight (I think coincident with a windows 7 update on my desktop?). My nexus 4 connects to networks elsewhere (at work) but wont connect properly at home (shows hollow grey wifi bars). I have switched router channel, switched from G to B to mixed, all to no avail. My sense is that it is something to do with my network (which is OK for my various laptops) which I cant pin down and feel i have to try another router even though many on this thread say it is not a router problem.
am...@gmail.com <am...@gmail.com> #1223
I have got the same problem with my Nexus 4. I already had it replaced because there was continuous jarring sound. Feel disgusted. Every other device at home works perfectly fine.
de...@gmail.com <de...@gmail.com> #1224
I have a nexus 4 and it does'n connect in some wifi anyway!
sf...@gmail.com <sf...@gmail.com> #1225
[Comment deleted]
sf...@gmail.com <sf...@gmail.com> #1226
Nexus 7 16GB - just replaced by Google for the screen separation issue so it's brand new.
OS: 4.2.2
The wifi says it's connected (blue) but the internet is non responsive and the wifi indicator has an arrow that is constant. Restarting the router only has a temporary effect. Restarting the tablet has a temporary effect. I've wiped and reset the tablet with no effect.
I have 6 devices on my router and none experience this kind of issue. Furthermore, this issue is replicated in the wild on other people's Wifi. I've given the device its own IP address on the router to make sure it's not an IP issue and I've turned off NFC. Nothing has helped and I'm using it less and less...
*frustrating rant*
Coming from owning Apple devices and wanting to switch - The last device with this many issues was my iphone 3G, 4 years ago... I want to switch to Android but the issues this thing has had (I've had 3, 2 replaced by Google Warranty) since I bought it in August 2012 have made it a bad experience. Google is tight lipped as Apple when it comes to these issues. My last iPhone, iPad, and current 5 have minor issues compared to this.
Wifi is a primary function of this tablet! As my friends ask me about my experiences with Android, I will be telling them of this, sadly - It's the second Android device and each time I've been quite unhappy :(
I was looking forward to the Nexus 7^2 but I'll probably purchase an iPad mini because of the continuing issues - I feel like a beta tester
*end rant*
It would be nice to admit there's an issue and you're working on
OS: 4.2.2
The wifi says it's connected (blue) but the internet is non responsive and the wifi indicator has an arrow that is constant. Restarting the router only has a temporary effect. Restarting the tablet has a temporary effect. I've wiped and reset the tablet with no effect.
I have 6 devices on my router and none experience this kind of issue. Furthermore, this issue is replicated in the wild on other people's Wifi. I've given the device its own IP address on the router to make sure it's not an IP issue and I've turned off NFC. Nothing has helped and I'm using it less and less...
*frustrating rant*
Coming from owning Apple devices and wanting to switch - The last device with this many issues was my iphone 3G, 4 years ago... I want to switch to Android but the issues this thing has had (I've had 3, 2 replaced by Google Warranty) since I bought it in August 2012 have made it a bad experience. Google is tight lipped as Apple when it comes to these issues. My last iPhone, iPad, and current 5 have minor issues compared to this.
Wifi is a primary function of this tablet! As my friends ask me about my experiences with Android, I will be telling them of this, sadly - It's the second Android device and each time I've been quite unhappy :(
I was looking forward to the Nexus 7^2 but I'll probably purchase an iPad mini because of the continuing issues - I feel like a beta tester
*end rant*
It would be nice to admit there's an issue and you're working on
ai...@gmail.com <ai...@gmail.com> #1227
Well at this point ive waited long enough , new phone comes today. We shall see how google responds when I tell them I want a refund. GL to the rest of you
ku...@gmail.com <ku...@gmail.com> #1228
[Comment deleted]
ku...@gmail.com <ku...@gmail.com> #1229
(Attention: the following adds the description of a new symptom to the general WiFi illness descriptions which I've not found in any of the other comments above.)
My Nexus 4 arrived a few days ago. WiFi was working perfectly and without any problem at a place which used an SSID of *"FRITZ!Box Fon WLAN 7390"*. I updated it to JB 4.2.2 OTA without an issue, and WiFi was still working.
Today, I'm at a *different* location, where I want to connect to an SSID of *"FRITZ!Box Fon WLAN 7240"*.
The Nexus just doesn't "see" this one (my old Galaxy S however *does* see it, as do the iPad Mini and the MacBook Pro). Even trying to manually connect the Nexus to this SSID does not work.
The weird thing is: at the same time the Nexus does "see" two other SSIDs in the neighbourhood, one of which is called "FRITZ!Box Fon WLAN 7170". (So it cannot be a case where it "refuses to 'see' SSID names using mixed case or special characters, like somebody described elsewhere...)
I also fiddled with every different setting in the WiFi setup that I could find (like frequency "auto", "2.4 GHz" or "5.0 GHz" which are all supported by the WLAN router in question, and which can be used by my other clients without problem).
Rebooting the Nexus doesn't help either, nor any of the other "workarounds" given in this thread. AFAICS, my Nexus has never "seen" nor ever have a connection to the current SSID. The only connections it ever made was at the previous location with a (slightly) different SSID.
Additional info: my WiFi channel at the first location (where everything worked) was 13, here (where I've the problem) it's 9. There are no other WiFi networks around here using the same SSID or the same channel.
My Nexus 4 arrived a few days ago. WiFi was working perfectly and without any problem at a place which used an SSID of *"FRITZ!Box Fon WLAN 7390"*. I updated it to JB 4.2.2 OTA without an issue, and WiFi was still working.
Today, I'm at a *different* location, where I want to connect to an SSID of *"FRITZ!Box Fon WLAN 7240"*.
The Nexus just doesn't "see" this one (my old Galaxy S however *does* see it, as do the iPad Mini and the MacBook Pro). Even trying to manually connect the Nexus to this SSID does not work.
The weird thing is: at the same time the Nexus does "see" two other SSIDs in the neighbourhood, one of which is called "FRITZ!Box Fon WLAN 7170". (So it cannot be a case where it "refuses to 'see' SSID names using mixed case or special characters, like somebody described elsewhere...)
I also fiddled with every different setting in the WiFi setup that I could find (like frequency "auto", "2.4 GHz" or "5.0 GHz" which are all supported by the WLAN router in question, and which can be used by my other clients without problem).
Rebooting the Nexus doesn't help either, nor any of the other "workarounds" given in this thread. AFAICS, my Nexus has never "seen" nor ever have a connection to the current SSID. The only connections it ever made was at the previous location with a (slightly) different SSID.
Additional info: my WiFi channel at the first location (where everything worked) was 13, here (where I've the problem) it's 9. There are no other WiFi networks around here using the same SSID or the same channel.
mi...@gmail.com <mi...@gmail.com> #1230
I have intermitent wifi on my Google Nexus 4.2.1. At some point in the day, the wifi or 3G bars turn grey and do not turn blue (assume this means internet-connectivity) but I can sometimes reach the internet. I can't fix this scenario this without rebooting the phone. When the wifi radar or 3G bars are blue then internet is fine. This did not happen with 4.1 on the same phone, same networks.
da...@gmail.com <da...@gmail.com> #1231
I have this problem with my nexus 7 since update to 4.2.2
The only way to fix it that I have found is to switch off/on wifi on my device.
I tried to change my router´s setting, but nothing works. I have 2pc´s, 1 iphone, 1ipad, 1galaxy tab 7, 1samsung galaxy S and i have this problem only with nexus7, so... the problem is on nexus 7. When google will fix this???
The only way to fix it that I have found is to switch off/on wifi on my device.
I tried to change my router´s setting, but nothing works. I have 2pc´s, 1 iphone, 1ipad, 1galaxy tab 7, 1samsung galaxy S and i have this problem only with nexus7, so... the problem is on nexus 7. When google will fix this???
mx...@gmail.com <mx...@gmail.com> #1232
Nexus 10 drops wifi after 1-7 minutes. Indicator says I have connection but play store and websites say no connection. Forgeting network and reconnecting only works for the short time. This tablet worked flawlessly till a few months ago. Very disappointed in Google.
ma...@gmail.com <ma...@gmail.com> #1233
just got my Nexus 7 (wifi only) today and i'm seeing the wifi intermittently drop since turning it on. disabled NFC and tried changing some of the other settings with no change...
being wifi only this is a giant disappointment.
being wifi only this is a giant disappointment.
ju...@gmail.com <ju...@gmail.com> #1234
I just got my Nexus 4 yesterday and I'm already disappointed. I've been running wifi connection problems, it shows on the list and it connects, but it doesn't work.
I've tried everything that's written on the internet and factory reset and still no use.
If this continues I will demand a refund.
I've tried everything that's written on the internet and factory reset and still no use.
If this continues I will demand a refund.
la...@gmail.com <la...@gmail.com> #1235
Wifi connection drops after some seconds using internet. I have alreay disactivated NFC and have installed WifiFixes, but nothing seems to work. Really upset with Google. Does somebody have a brilliant idea to solve it?, how can we ask for responsabilities to Google?. Thanks a lot.
pr...@gmail.com <pr...@gmail.com> #1236
Same problem--only fix i've found is to refresh my DHCP list on the Router's page--but that fix is sadly temporary of 10 minutes, then i lose connection again.
This is ridiculous. tablet works fine at work. router or not, this is affecting Android 4.2 .x users, so it seems more software than router hardware
This is ridiculous. tablet works fine at work. router or not, this is affecting Android 4.2 .x users, so it seems more software than router hardware
yo...@gmail.com <yo...@gmail.com> #1237
Wifi disconnected after few minutes. If changing a router could resolve the issue, please let me know which router should I buy. Hva tried wifi fixer and wifi overview 360 but no luck. I am using Nexus 7. My ipad never has this issue.
sh...@gmail.com <sh...@gmail.com> #1238
My Nexus 4 arrived a few days ago and i have the same problem ..my nexus 4 connect in one place and it cant do it in another .. and i dont know where is the problem .. just trying to connect and then it lose the connection .. so on ..
its really frustrating .. shame on Google !!
its really frustrating .. shame on Google !!
[Deleted User] <[Deleted User]> #1239
Same problem. My new Nexus 4 see wi-fi networks, connects successfully, but speed is extremely slow (I have d-link dir 320 router). The speed is only enough for simple browsing. Google Maps, Google Play won't work... Tried to switch channels/frequencies on router and phone - nothing helped.
ai...@gmail.com <ai...@gmail.com> #1240
Just a little fyi for those who are having issues with their nexus 4 and wifi and just bought it, return it now if you plan on doing so.
Even after explaining my issue / my rma's / and all the trouble shooting they would not take it back. Not to mention I created this damn thread. I spoke to a few supervisors and managers and no one would budge. Total joke.
My last day to return my device was 2 days after my last RMA. Clearly I was having issues before hand and gave google the benefit of the doubt they would fix it. They don't see it that way and now I'm stuck with a paper weight. Heck I cant even sell without feeling guilty of how pathetic the device is.
Even after explaining my issue / my rma's / and all the trouble shooting they would not take it back. Not to mention I created this damn thread. I spoke to a few supervisors and managers and no one would budge. Total joke.
My last day to return my device was 2 days after my last RMA. Clearly I was having issues before hand and gave google the benefit of the doubt they would fix it. They don't see it that way and now I'm stuck with a paper weight. Heck I cant even sell without feeling guilty of how pathetic the device is.
[Deleted User] <[Deleted User]> #1241
[Comment deleted]
[Deleted User] <[Deleted User]> #1242
Solved issue for me:
Actually I have d-link dir 300 (rev. B) router. I've checked today at work (there is the same router there) and then with another dir 300 and my Nexus 4 worked with both of them fine. Then I decided that it must be something wrong with dd-wrt (my home router is flashed with dd-wrt, as oposed to other dir-300 routers that I tried, which have stock firmware). So I came home and updated dd-wrt to latest version and now my nexus works with the router.
This does not explain why all my other devices worked with old dd-wrt and Nexus 4 didn't. This also does not excuse Google/LG, meaning there is high probability that at some point I will connect to some wi-fi router and experience same issue. But for me it's enough to keep my Nexus 4 since I use wi-fi mostly at home and at work.
Actually I have d-link dir 300 (rev. B) router. I've checked today at work (there is the same router there) and then with another dir 300 and my Nexus 4 worked with both of them fine. Then I decided that it must be something wrong with dd-wrt (my home router is flashed with dd-wrt, as oposed to other dir-300 routers that I tried, which have stock firmware). So I came home and updated dd-wrt to latest version and now my nexus works with the router.
This does not explain why all my other devices worked with old dd-wrt and Nexus 4 didn't. This also does not excuse Google/LG, meaning there is high probability that at some point I will connect to some wi-fi router and experience same issue. But for me it's enough to keep my Nexus 4 since I use wi-fi mostly at home and at work.
va...@gmail.com <va...@gmail.com> #1243
Just received my Nexus 10, I've the same problem: wifi connection drops every minute and, even when blue wifi icon is present, apps can't connect anyway.
My HTC One with 4.0.3 and my wife's LG L5 with 4.0.2 both work perfectly.
Without connection my Nexus 10 is completely useless... 400 euros for what??
It's incredible Google has not yet solved such a big issue!!
My HTC One with 4.0.3 and my wife's LG L5 with 4.0.2 both work perfectly.
Without connection my Nexus 10 is completely useless... 400 euros for what??
It's incredible Google has not yet solved such a big issue!!
22...@gmail.com <22...@gmail.com> #1244
Hi.
I have a nexus 7 and dlink dir-320. Nexus successfully connecting to wifi and then after about 5 minutes intenert stop working. "No connection" is written in browser? despite the fact that wifi icon show wifi is "enabled". When nexus is the only devise connected to wifi its works perfect till the moment any second devise (i tried 2 pcs and htc phone) connects to netwotk. After that wifi is availiable on nexus no longer than 5 minutes, other devices are working normally.
One more thing - I install terminal to nexus, and when I ping any site (ya.ru for example) connection is fine till the ping is going. About 15 minutes I have not stopping ping and internet was working good. When I stop it problem rised again.
I have a nexus 7 and dlink dir-320. Nexus successfully connecting to wifi and then after about 5 minutes intenert stop working. "No connection" is written in browser? despite the fact that wifi icon show wifi is "enabled". When nexus is the only devise connected to wifi its works perfect till the moment any second devise (i tried 2 pcs and htc phone) connects to netwotk. After that wifi is availiable on nexus no longer than 5 minutes, other devices are working normally.
One more thing - I install terminal to nexus, and when I ping any site (
ba...@gmail.com <ba...@gmail.com> #1245
Received my Nexus 4 a few days ago, and I'm experiencing the same wifi problems described in many of the posts above. I connect to a Netgear WNDR3700v2 at home. Also experiencing the same wifi drops and slow speeds at work.
The phone came with v.4.2.1 and was updated updated to v.4.2.2. The wifi drops slow speeds still persist.
My Nexus 7 tablet (also running v.4.2.2) have no problem. And all other Android phones I've connected to my router have worked flawlessly.
I will be returning the Nexus 4. And that's too bad, because otherwise it's a great phone.
The phone came with v.4.2.1 and was updated updated to v.4.2.2. The wifi drops slow speeds still persist.
My Nexus 7 tablet (also running v.4.2.2) have no problem. And all other Android phones I've connected to my router have worked flawlessly.
I will be returning the Nexus 4. And that's too bad, because otherwise it's a great phone.
no...@gmail.com <no...@gmail.com> #1246
Same issue with my Nexus 7 running 4.2.2. Kinda makes the tablet useless...
al...@gmail.com <al...@gmail.com> #1247
I have Nexus 7 32GB and i cannot connect wifi because of this problem too.
Although everything is correct about my network connection setup, it always tries to reconnect but cannot.
Although everything is correct about my network connection setup, it always tries to reconnect but cannot.
pa...@gmail.com <pa...@gmail.com> #1248
Hi.
My Nexus 7 repeatedly drops my wifi connexion. Sometimes i'm good for a couple minutes of continuous wifi, but most of the times I need to turn my wifi on and off every 2 minutes or so.
My router info:
Brand: Sagecom (Bell Connection Hub)
Version: 2864-000000-002
Firmware: FAST2864_v6740S
At the moment my Nexus 7 is a magnificent table ornament. If you could make it a tablet again that would be much appreciated :D
My Nexus 7 repeatedly drops my wifi connexion. Sometimes i'm good for a couple minutes of continuous wifi, but most of the times I need to turn my wifi on and off every 2 minutes or so.
My router info:
Brand: Sagecom (Bell Connection Hub)
Version: 2864-000000-002
Firmware: FAST2864_v6740S
At the moment my Nexus 7 is a magnificent table ornament. If you could make it a tablet again that would be much appreciated :D
an...@gmail.com <an...@gmail.com> #1249
Hoping for fix soon..
Also a good news , Jelly bean 4.3 may arrive soon before Lime Pie..
Also a good news , Jelly bean 4.3 may arrive soon before Lime Pie..
ol...@gmail.com <ol...@gmail.com> #1250
I realise this is *sort of* off topic, but as well as the continuing wifi issue, recently my Nexus 10 has started behaving like a £50 tablet - it is taking 3-5 seconds to wake or rotate, and constantly resets itself. Also the keyboard has become incredibly laggy. It's pathetic. Where do I stand in terms of a replacement given that I'm well outside the 15 day period?
sa...@gmail.com <sa...@gmail.com> #1251
This issue is really frustrating. Please fix this. Atleast let us know that Google is working on it.
eg...@gmail.com <eg...@gmail.com> #1252
same problem here, fix please
dm...@gmail.com <dm...@gmail.com> #1253
It's not your routers ppl, it's Google being dumb asses and not fixing a problem that wasn't present in 4.1....
am...@gmail.com <am...@gmail.com> #1254
por favor arreglar este fallo ya que es muy molesto enterarte de los whatssap siempre tardes.:-(
va...@gmail.com <va...@gmail.com> #1255
Nexus 4 with 4.2.2, the wifi works badly. Disconnects often, it is very serious!!!
[Deleted User] <[Deleted User]> #1256
I have nexus 4 and nexus 7 and the wifi sucks in both
ma...@gmail.com <ma...@gmail.com> #1257
This is ridiculousness I have had a $200 useless brand new device for 6 months now. Ignoring your customer base and blaming the problem on "router compatibility" is just BS. There was no problem with 4.1
Google FAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Google FAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ad...@gmail.com <ad...@gmail.com> #1258
Please use for every Access Point an own SSID.
WiFi Roaming (same SSID on more APs) causes on my devices connection dropping.
WiFi Roaming (same SSID on more APs) causes on my devices connection dropping.
ad...@gmail.com <ad...@gmail.com> #1259
[Comment deleted]
al...@gmail.com <al...@gmail.com> #1260
Same problem here! My N4 cannot sustain wi-fi connection after I power off (soft) because I see connection have droped after I power it on.
It only happens at my work, despite having good signal, but at my place it always stays connected. At work the wi-fi bars are grey. At home the wi-fi bars are blue.
Please, FIX THIS ASAP!!!!!
It only happens at my work, despite having good signal, but at my place it always stays connected. At work the wi-fi bars are grey. At home the wi-fi bars are blue.
Please, FIX THIS ASAP!!!!!
ap...@gmail.com <ap...@gmail.com> #1261
Similar problem here - I have Galaxy S2 with JellyBam 7.7 My home networks connect fine and Supermarkets wifi all ok but my work wifi not working,,It says "connecting" then "saved". But it never says "connected"....grey icon never Blue.
I am on 4.2.2 and if I roll back to my previous ROM on 4.1 it works at work and every where.
I hope this works...I havent tried the Wifi manager app as some say that fixes the problem....
Thanks.
I am on 4.2.2 and if I roll back to my previous ROM on 4.1 it works at work and every where.
I hope this works...I havent tried the Wifi manager app as some say that fixes the problem....
Thanks.
ol...@gmail.com <ol...@gmail.com> #1262
I have a similiar problem with my Nexus 10- it's a real pain! Why hasnt this been fixed yet?
go...@gmail.com <go...@gmail.com> #1263
Also have the problem. Wonder what they are thinking???
mo...@gmail.com <mo...@gmail.com> #1264
Just purchased a brand new nexus 4 from Google play and unfortunately I have the same issue. I have a DSL-2780 router and 4.2.2 android on my nexus. I was thinking about getting a nexus 7 and 10. But after this I might just return my nexus 4 too. I wonder when Google will fix this.
sa...@gmail.com <sa...@gmail.com> #1265
I received Nexus 4 yesterday and experienced this issue with wifi channels 12 and 13 only.
With channel 6 and 11 it works, I am in UK and I am wondering if anyone else has experienced this.
I am also wondering whether to return this device or not.
With channel 6 and 11 it works, I am in UK and I am wondering if anyone else has experienced this.
I am also wondering whether to return this device or not.
[Deleted User] <[Deleted User]> #1266
Mikrotik Routeros 5.25 (WPA2) problem with my Samsung S4 as well. connection drops after 5-10 minutes
ji...@gmail.com <ji...@gmail.com> #1267
It should be clear by now that no one in Google gives a rats a** about this issue or anything else associated with these products. Give it up.
lo...@gmail.com <lo...@gmail.com> #1268
Connection problem with the version 4.2.2 database waiting for a solution or change phone for another .....
dh...@gmail.com <dh...@gmail.com> #1269
Returned my Nexus 7 today to the store I bought it from in July last year as this is still an ongoing problem. Got a full refund when I showed screenshots of the issue and also this thread as proof of a problem.
Will not be buying any Google Products in the future after the useless support offered both here and over the phone,
Will not be buying any Google Products in the future after the useless support offered both here and over the phone,
ro...@gmail.com <ro...@gmail.com> #1270
I was able to fix this by updating to the latest Cyanogen 10.1
nightly (I think a previous CM update had caused the problem).
Specifically, onhttp://get.cm/?device=mako&type=nightly ,
cm-10.1-20130515-NIGHTLY-mako
I also did a recovery mode cache clear, but I had tried that before,
so that wasn't it.
nightly (I think a previous CM update had caused the problem).
Specifically, on
cm-10.1-20130515-NIGHTLY-mako
I also did a recovery mode cache clear, but I had tried that before,
so that wasn't it.
ji...@gmail.com <ji...@gmail.com> #1271
Nexus 7 not connecting to WiFi hotspot...
Google will not provide support... they sent me to ASUS...
ASUS told me it is a router issue and not their product...
I told ASUS that there were 10-20 other devices in my Doctor's waiting room that were connected to the WiFi, includiong my wife on her iPhone...
WTF !!!!
Google will not provide support... they sent me to ASUS...
ASUS told me it is a router issue and not their product...
I told ASUS that there were 10-20 other devices in my Doctor's waiting room that were connected to the WiFi, includiong my wife on her iPhone...
WTF !!!!
mi...@googlemail.com <mi...@googlemail.com> #1272
My wife and I own a Nex4. Both with the same WiFi problem. Connection drops. Before we have had a Galaxy S1 an Motorola Defy, all was OK.
Router: FritzBox7390.
Hope, it will be fixed in 4.3!!!!!!
Router: FritzBox7390.
Hope, it will be fixed in 4.3!!!!!!
tr...@gmail.com <tr...@gmail.com> #1273
Ugh this is so FRUSTRATING!!! When will this issue be fix?! Seriously I cannot do anything on my Nexus 7 anymore. Anytime I try to brows the internet, log into Google store or e-mail, watch videos on youtube, hulu, netflix, or vevo, and try to play a game that requires wifi. The wifi drops every few seconds. It doesn't even last minutes anymore.
al...@gmail.com <al...@gmail.com> #1274
I had this exam same issue, I can confirm that switching the channel of my router to 11 has completely fixed the issue (i'm in the UK) on both my Nexus 4 and 7. This is obviously only a temporary fix and there is still a problem Google need to address.
va...@gmail.com <va...@gmail.com> #1275
Fix Fix Fix!!!
wa...@warwickdatasolutions.com <wa...@warwickdatasolutions.com> #1276
Possible fix!!
I've not had ANY problems with my Nexus4 until about 2 weeks ago. After reading #1276 had changed the channel I realized that 2 weeks ago I changed the channel on my wireless router here at home in order to avoid conflict with my neighbor's router (ch6). I had changed mine, 2 weeks ago, to ch11.
I've just right now changed it to ch1, and low and behold my wireless stays ON NOW!
Weird, but definitely possible that the myriad of wireless routers/AP's settings may not jive 100% with any device 100% of the time. At least not in my IT business!
thanks to #1276 for pointing this out!
my phone's gone to sleep now about 10times and every time I wake it up it's on consistently now after changing Wifi router channel.
See your router's manual or online to figure out how to change the channel.
I've not had ANY problems with my Nexus4 until about 2 weeks ago. After reading #1276 had changed the channel I realized that 2 weeks ago I changed the channel on my wireless router here at home in order to avoid conflict with my neighbor's router (ch6). I had changed mine, 2 weeks ago, to ch11.
I've just right now changed it to ch1, and low and behold my wireless stays ON NOW!
Weird, but definitely possible that the myriad of wireless routers/AP's settings may not jive 100% with any device 100% of the time. At least not in my IT business!
thanks to #1276 for pointing this out!
my phone's gone to sleep now about 10times and every time I wake it up it's on consistently now after changing Wifi router channel.
See your router's manual or online to figure out how to change the channel.
pl...@gmail.com <pl...@gmail.com> #1277
Same thing here, N7, very intermittently loses wifi while sleeping. This is in addition to N7 Calendar synch deleting my G Calendar that took me over 5 years to build. G would not restore it despite me begging to the G rep on the Calendar groups for weeks. I still see the same sad calendar deletes 10 months later. Give it some effort G. If this continues I would not buy another N, and I am looking forward to the big new G phone coming out soon, probably will cost $ 800 but if this is not fixed why should I risk my data and my money!
ha...@gmail.com <ha...@gmail.com> #1278
My Nexus 10 connects to wifi network, but no internet connection. Most of the time wifi icon is grey, when it turns blue I can Access Internet. Afteter Every Reboot it takes 3-4 hours to turn from grey to blue. Will there be any fix for this in the next Update.
et...@gmail.com <et...@gmail.com> #1279
[Comment deleted]
et...@gmail.com <et...@gmail.com> #1280
Hi, I am facing the same problem with NEXUS 7, WIFI drops. HATE IT
bo...@gmail.com <bo...@gmail.com> #1281
My Nexus 7 worked fine for 1 month. Now I cannot connect to any Wi-fi. Cannot authenticate.
fd...@gmail.com <fd...@gmail.com> #1282
Some people above mentionned that Wifi fixer works and it's true: https://play.google.com/store/apps/details?id=org.wahtod.wififixer&hl=en
I would prefer a patch to correct the issue but while waiting you may try this app.
P.S. i have a N7
Cheers everyone
I would prefer a patch to correct the issue but while waiting you may try this app.
P.S. i have a N7
Cheers everyone
gu...@gmail.com <gu...@gmail.com> #1283
Please fix it!
ru...@gmail.com <ru...@gmail.com> #1284
Same problem with nexus 7 and wifi fixer app helps.
ar...@gmail.com <ar...@gmail.com> #1285
not working on wi-fi router "Edimax BR-6424n".
ra...@gmail.com <ra...@gmail.com> #1286
I have the same problem with Nexus 4, wifi shut downs on ANY router ANYWHERE at least once a day it is really annoying. I have no bars at all, I see the signal it just wont connect to it... I wonder if factory reset will do something..
ma...@gmail.com <ma...@gmail.com> #1287
same problem. under wifi data are logged. in mobile mode this nexus 4 is orste than samsung galaxy nexus.. reception is very shitty
le...@gmail.com <le...@gmail.com> #1288
Let's all hope and pray that 4.3 closes this thread once and for all
ki...@gmail.com <ki...@gmail.com> #1289
Rebooting into safe mode did the trick for me. But now I have to run my Nexus 4 in safe mode to avoid running over my bandwidth limits. My Nexus 7 works fine.
Google knows about this, they just don't want to talk about it until they have a fix. I'm guessing they're frantically looking for a way to software update so they can avoid a recall.
Wifi Fixer did nothing for me. Not sure what's going on but if safe mode works then it's possible a very common app has a bug that's to blame.
Google knows about this, they just don't want to talk about it until they have a fix. I'm guessing they're frantically looking for a way to software update so they can avoid a recall.
Wifi Fixer did nothing for me. Not sure what's going on but if safe mode works then it's possible a very common app has a bug that's to blame.
di...@gmail.com <di...@gmail.com> #1290
Hi, i am facing the same here with my N7. This is more crucial than googlers can just guess. I would love it to be fixed.
js...@gmail.com <js...@gmail.com> #1291
I had the same problem . And played around with wireless router setting. Following changes were made and issues is fixed. Please make following changes and see if this solves wifi issue.
Wireless Settings
Channel Bandwidth : Standard 20 MHz Channel
Old setting was Wide 40 MHz Channel.
Refer to my screen shot for rerence
I am using Linksys Dual-Bank Wireless N ADSL2+ Model Plus Router WAG320N.
I hope this will help.
Wireless Settings
Channel Bandwidth : Standard 20 MHz Channel
Old setting was Wide 40 MHz Channel.
Refer to my screen shot for rerence
I am using Linksys Dual-Bank Wireless N ADSL2+ Model Plus Router WAG320N.
I hope this will help.
lu...@gmail.com <lu...@gmail.com> #1292
nexus 7. stays connected to wifi for max 10 minutes then drops. icons indicate working but is not. tried all the above solutions. no work. have to turn wifi off then back on and will connect for a few more minutes. all other devices in house work just fine (windows and android). it's not the router.
this device is useless.
this device is useless.
dm...@gmail.com <dm...@gmail.com> #1293
THANKS FOR DOING NOTHING GOOGLE. MAD 4.2 WIFI problems. FAIL FAIL FAIL
lm...@gmail.com <lm...@gmail.com> #1294
Wifi remains gray on router that it had connected to previously. See on numerous hotspots. Used to be great.
Please correct.
Please correct.
sa...@gmail.com <sa...@gmail.com> #1295
I have a similiar problem with my Nexus 4 (stock 4.2.2), drop connection when screen is off and restoring conection when power button pressed and unlock slide.
routers is RT-N16 Tomato Firmware 1.28.0000 MIPSR2-102/105/109 K26 USB AIO (chanel 9, Width 40MHz, Network Mode B/G/N(auto), WPA2 AES ) or U.S.Robotics USR5461 dd-wrt.v24_micro_generic_2012_04_20 (chanel 1, Width 20MHz, Network Mode B/G, WPA2 AES )
routers is RT-N16 Tomato Firmware 1.28.0000 MIPSR2-102/105/109 K26 USB AIO (chanel 9, Width 40MHz, Network Mode B/G/N(auto), WPA2 AES ) or U.S.Robotics USR5461 dd-wrt.v24_micro_generic_2012_04_20 (chanel 1, Width 20MHz, Network Mode B/G, WPA2 AES )
sa...@gmail.com <sa...@gmail.com> #1296
[Comment deleted]
da...@gmail.com <da...@gmail.com> #1297
lel, my nexus 4 and nexus 7 both work amazingly with PA3+, 4.2.1, with an asus RT-N56U
aa...@gmail.com <aa...@gmail.com> #1298
Just got the Nexus out of the box 24 Hours ago. Is Going right back in there Now and I want my money back. A smarphone which isn't smart but is rather frustrating is counter productive. Experienced this same issue. Wifi connects but for all intents and purposes is dead. Google accounts will absolutely not sync. Sometimes the wifi connection just does not work. Keeps awaiting authentication ...
Major Fail and a major downer. Looks like i'll have to let the android dream go and once again turn to apple for providing proper assistance. I will have to pay through my nose yes, but if this is the competition....
They are justified in charging the high prices that they do. !
Fix this google. Please. Like Android but don't want to loose money and productivity because of it.
Major Fail and a major downer. Looks like i'll have to let the android dream go and once again turn to apple for providing proper assistance. I will have to pay through my nose yes, but if this is the competition....
They are justified in charging the high prices that they do. !
Fix this google. Please. Like Android but don't want to loose money and productivity because of it.
dm...@gmail.com <dm...@gmail.com> #1299
PEOPLE STOP WASTING UR MONEY AND BUYING NEW ROUTERS. THE PROBLEM IS 4.2 NOT UR ROUTERS!!!!
te...@gmail.com <te...@gmail.com> #1300
My brand spank in' new nexus 4 connected for a few hours then nothing. Authenticating problem. My husband got the same phone at the same time and no problems with WiFi.Mine is just buggy I guess. Trading it in for another today.
kj...@gmail.com <kj...@gmail.com> #1301
I have the same problem:
- Can connect to the network
- WiFi icon always shows full strength (no drops) but Play Store / Chrome cannot connect to the internet.
- I am using the following devices on the network successfully: Ipad 3, Thinkpad laptop, Dell laptop, Iphone 4s, Samsung Galaxy S2
The following procedure allows the Nexus to get a working connection
-Push forget network on Nexus 4
-Have S2 connected to the WiFi network
-Use WiFi direct option to connect Nexus 4 to S2
(Note after having connected through WiFi direct there is still no internet connection)
-Let Nexus 4 connect to the WiFi network (while still being connected to the S2)
Now I have a full wifi connection on the Nexus 4 (works every time.)
If I turn of either (not both) the WiFi direct or the connection to the WiFi network the connection is corrupted.
Now I do not like using my S2 as a wifi bridge for the Nexus 4 which was bought as a replacement for the S2 !!!
Please FIX this problem
The problem describes happens on my home router which is a
bewan Vodafone DSL router
model: VOD-IS-IBOX-5200
I have been able to connect to various other wifi networks so this seems to be router connected issue.
- Can connect to the network
- WiFi icon always shows full strength (no drops) but Play Store / Chrome cannot connect to the internet.
- I am using the following devices on the network successfully: Ipad 3, Thinkpad laptop, Dell laptop, Iphone 4s, Samsung Galaxy S2
The following procedure allows the Nexus to get a working connection
-Push forget network on Nexus 4
-Have S2 connected to the WiFi network
-Use WiFi direct option to connect Nexus 4 to S2
(Note after having connected through WiFi direct there is still no internet connection)
-Let Nexus 4 connect to the WiFi network (while still being connected to the S2)
Now I have a full wifi connection on the Nexus 4 (works every time.)
If I turn of either (not both) the WiFi direct or the connection to the WiFi network the connection is corrupted.
Now I do not like using my S2 as a wifi bridge for the Nexus 4 which was bought as a replacement for the S2 !!!
Please FIX this problem
The problem describes happens on my home router which is a
bewan Vodafone DSL router
model: VOD-IS-IBOX-5200
I have been able to connect to various other wifi networks so this seems to be router connected issue.
kj...@gmail.com <kj...@gmail.com> #1302
Got a new router from Vodafone today. Nexus works just fine now. So definetly a router related support issue for this Nexus unit.
One thing to metion:
The new router is using a different password/encription type...so that might be something.
One thing to metion:
The new router is using a different password/encription type...so that might be something.
bl...@gmail.com <bl...@gmail.com> #1303
This is getting ridiculous. Seriously I can't work properly because I get E-Mail notifications like 1 hour delayed. When I turn the screen on, they arrive immediately.
EPIC FAIL!
I already tried a couple of fixes - they either drain my battery or simply don't work.
The Nexus 4 is an awesome device but kind of useless for me at the moment due to this issue. Please please please fix it NOW! :-)
I can understand if a fix takes some days to be tested and stuff but we have been waiting for this for 8(!!!) months now! Seriously, this is just ridiculous, Google. Please fix this in Android 4.2.2 or release 4.3 (which will hopefully fix it).
EPIC FAIL!
I already tried a couple of fixes - they either drain my battery or simply don't work.
The Nexus 4 is an awesome device but kind of useless for me at the moment due to this issue. Please please please fix it NOW! :-)
I can understand if a fix takes some days to be tested and stuff but we have been waiting for this for 8(!!!) months now! Seriously, this is just ridiculous, Google. Please fix this in Android 4.2.2 or release 4.3 (which will hopefully fix it).
gu...@gmail.com <gu...@gmail.com> #1304
Just bought my N4 only 4 weeks ago. Experiencing this exact problem in various places. Have a Draytek Vigor 2930 at home and a Linksys WRT610.
Fixed IP didn't solve the problem.
My GSM reception is also low / dropping regularly.....not impressed with connectivity :-(
Please sent out a fix for the Prima wifi chip set: I understand Qualcomm has recognized the problem and the work around implemented in Android / firmware for ARP is causing a lott of the mess. But perhaps there's more that needs fixing.
Google, help please.
Fixed IP didn't solve the problem.
My GSM reception is also low / dropping regularly.....not impressed with connectivity :-(
Please sent out a fix for the Prima wifi chip set: I understand Qualcomm has recognized the problem and the work around implemented in Android / firmware for ARP is causing a lott of the mess. But perhaps there's more that needs fixing.
Google, help please.
wi...@gmail.com <wi...@gmail.com> #1305
mi tablet nexus 7 no se puede conectar correctamente a wifi espero, den una pronta solucion al problema
li...@gmail.com <li...@gmail.com> #1306
Exactly the same problem with my Nexus 4.
Have modified the router's setting to static IP address and bound it to my phone's mac address.
Not working.
Still waiting for a real technical solution from Google (or Qualcomm? I don't know...)
Have modified the router's setting to static IP address and bound it to my phone's mac address.
Not working.
Still waiting for a real technical solution from Google (or Qualcomm? I don't know...)
ku...@gmail.com <ku...@gmail.com> #1307
So, just got brand new nexus 4, and it can keep WiFi connection for more than a minute or two.
No other device in my possession has this problem. Router capabilities they say? BS I say.
No other device in my possession has this problem. Router capabilities they say? BS I say.
Description
Please describe the problem in detail. Be sure to include:
- Steps to reproduce the problem.
Wifi will drop connection after a period of time (looks to be while in deep sleep. Shows normal signal strength but google sync has been lost (grey status bar icons) and no connection
- What happened.
Connection drops completely
- What you think the correct behavior should be.
Shouldnt drop connection at all.
Happens on both Nexus 4 and Nexus 7
Setting static IP does not fix. Keep wifi on during deep sleep set as always. Have to toggle wifi on/off to get it to connect again.