Fixed
Status Update
Comments
al...@gmail.com <al...@gmail.com> #2
d'oh! we should fix the constant and add a comment at the same time too!
cr...@gmail.com <cr...@gmail.com> #4
Same here as well - what is this and how can we stop it?
bo...@gmail.com <bo...@gmail.com> #5
Rebooted a couple times and wakelock is still present. Went into Backup and Reset turned off backup, restarted, turned it back on. Phone is now sleeping again, not sure if it will happen again in 24 hours when backup kicks in.
de...@gmail.com <de...@gmail.com> #6
Exact same issue here, it's quite frustrating
cr...@gmail.com <cr...@gmail.com> #7
I did the same (Backup and Reset -> turned off backup) and rebooted the phone and this wakelock still eating my battery.. (I did not turned on the backup and still doing this..)
se...@gmail.com <se...@gmail.com> #8
Same here
kr...@gmail.com <kr...@gmail.com> #9
I have same problem, started doing like a week ago, when i restart phone its gone but after 1-2 hours its back...
bo...@bunic.info <bo...@bunic.info> #10
I checked with ADB and I have the same issue on my Nexus 5X.
All partial wake locks:
Wake lock 1000 *backup*: 10h 51m 15s 813ms (0 times) realtime
It has been like this about a week now. I've cleared data for android system and play services, and it was better for a few days, then the problem came back.
Could it maybe be related to Google Photos backup and not the Android backup system?
All partial wake locks:
Wake lock 1000 *backup*: 10h 51m 15s 813ms (0 times) realtime
It has been like this about a week now. I've cleared data for android system and play services, and it was better for a few days, then the problem came back.
Could it maybe be related to Google Photos backup and not the Android backup system?
kr...@gmail.com <kr...@gmail.com> #11
I have disabled the backup trhough the android settings, restarted the phone. Then i turned off the phone, booted into recovery and wiped dalvik cache. It has been like 30 hours while using the phone normally and it didn't come back yet. I'll post if it stays like this.
lj...@gmail.com <lj...@gmail.com> #12
I have the same issue. Happens when i put the phone on charge and it is on wifi.
When I remove from charge, it stays awake until I do a reboot.
When I remove from charge, it stays awake until I do a reboot.
bo...@gmail.com <bo...@gmail.com> #13
[Comment deleted]
kr...@gmail.com <kr...@gmail.com> #14
I have enabled the backup/restore setting and the wakelock came back, after disabling - wakelock disappeared.
cr...@gmail.com <cr...@gmail.com> #15
Can you please disable backup -> reboot to recovery -> wipe cache & DALVIK cache -> reboot to system -> enable backup? It seems to work to me.. but not sure, 12h elapsed since I did this and no issues but.. I'm not convinced.. issue can come back as some other people said..
bo...@gmail.com <bo...@gmail.com> #16
Disable backup, clear storage cache, reboot to recovery clear cache, reboot and enable backup seems to fix it for me, it has been about a week no more backup wakelock.
de...@gmail.com <de...@gmail.com> #17
Updated to May security patch and wiped dalvik cache, still have back up on and it seems to have fixed the issue. Will report back if it returns.
de...@gmail.com <de...@gmail.com> #18
The May update only fixed it for the first day and the wake lock is now back the same as before. Bummer.
de...@gmail.com <de...@gmail.com> #19
The May update only fixed it for the first day and the wake lock is now back the same as before. Bummer.
er...@gmail.com <er...@gmail.com> #20
I have this bug too. Checked with battery-historian and the ANDROID_SYSTEM : *backup* wakelock seems to be the problem.
Nexus 6P with latest 6.0.1 stock ROM!
Nexus 6P with latest 6.0.1 stock ROM!
to...@gmail.com <to...@gmail.com> #21
Same thing here. Phone is never in Deep Sleep.
if...@gmail.com <if...@gmail.com> #22
Galaxy S6 - same thing
d....@gmail.com <d....@gmail.com> #23
Nexus 5. Often no deep sleep after USB disconnecting. Workaround - disable Google Drive Backup.
al...@gmail.com <al...@gmail.com> #24
what does it mean disable google drive backup???
d....@gmail.com <d....@gmail.com> #25
Settings -> Backup & reset -> Back up my data -> Off (disable). Reboot phone.
ju...@gmail.com <ju...@gmail.com> #26
same here
ro...@gmail.com <ro...@gmail.com> #27
Same problem with a Z1 Compact and Sony stock firmware (based on Android 4.4 ).
Disabling the backup of my data makes this wakelock disappear.
Problem identified with Betterbatterystats. No changes have been made to backup configuration in the latest weeks.
Disabling the backup of my data makes this wakelock disappear.
Problem identified with Betterbatterystats. No changes have been made to backup configuration in the latest weeks.
gs...@gmail.com <gs...@gmail.com> #28
This is widespread at this point I see other threads. Its been killing my battery as well since last month. I am connecting those other threads that I have run into, with similar user complaints.
Hopefully google addresses this fast.
https://productforums.google.com/forum/#!topic/nexus/Ts7a2RssKKc;context-place=forum/nexus
http://forum.xda-developers.com/nexus-6p/help/partial-wakelock-android-backup-t3363390
Hopefully google addresses this fast.
na...@gmail.com <na...@gmail.com> #29
I have this on my 6p as well, April update. I think it's important to note that this is the kind of thing that the average user isn't going to know what is going on - just "my battery life sucks", most won't know to check if their phone now sleeps. Backup off, and it's sleeping again. Fix it, please.
vi...@gmail.com <vi...@gmail.com> #30
Confirming this happens on my 6P using the April patch. For now I disabled Backup, cleared cache partition and hoping for better news. This phone used to sleep like a log, running a marathon of battery life during the day.
Glad that I'm not alone and others are having this issue, and that this is being posted on here. Would it help if we posted this on the Nexus 6P forums as an official thread rather than what's been linked above?
Glad that I'm not alone and others are having this issue, and that this is being posted on here. Would it help if we posted this on the Nexus 6P forums as an official thread rather than what's been linked above?
tj...@gmail.com <tj...@gmail.com> #31
Confirming this issue on a Nexus 6 with MOB30I
va...@gmail.com <va...@gmail.com> #32
I had this issue happen on both MOB30D and MOB30I, and I can confirm that I have not been seeing this wakelock for the past four days since I reverted the Google App from the beta version to the stable. I suggest everyone try it, especially now that there don't seem to be many differences between the two apps.
tj...@gmail.com <tj...@gmail.com> #33
Vasil: I am not using the beta version of the Google App. I never have.
tj...@gmail.com <tj...@gmail.com> #34
A post here: http://forum.xda-developers.com/nexus-6p/help/partial-wakelock-android-backup-t3363390 suggestions that the lastest Google Play Services 9 fixes it. Mine phone just updated to it, so we'll see if that helps.
Fingers Crossed!
Fingers Crossed!
al...@gmail.com <al...@gmail.com> #35
I'm using Google Play services 9.0.83(440-121911109) and problem still there...
al...@gmail.com <al...@gmail.com> #36
I don't see anywhere in that thread, any mention of a Google Play services 9 would fix it...
db...@gmail.com <db...@gmail.com> #37
Google Play Services 9.0.83 on Nexus 6P. Issue still present and phone does not sleep until I disable backup.
cr...@gmail.com <cr...@gmail.com> #38
Same here: Google Play Services updated to 9.0.82 manually on Huawei Ascend P6, phone restarted several times (with cache and Dalvik cache wipe..) but issue still present and phone does not sleep until backup is disabled.
gs...@gmail.com <gs...@gmail.com> #39
Same here. I basically did the following
a) installed latest google play services, b) disabled all backups settings (app, photos, drive) c) rebooted d) installed May android images e) cleared dalvic, f) cleared cache partition, g) cleared storage cache h) rebooted.
At the beginning it looked great, *backup* nowhere to be found and phone was normally sleeping. Put it on a charger let it there for an hour, unplugged and was never able to idle again. It was awake constantly again and the backup process draining the battery. For some reason the OS cannot see the charger disconnect and allows the backup process to continue running. Seems like a combination of hardware / software thing.
and started happening again the moment I unplug it form the charger.
a) installed latest google play services, b) disabled all backups settings (app, photos, drive) c) rebooted d) installed May android images e) cleared dalvic, f) cleared cache partition, g) cleared storage cache h) rebooted.
At the beginning it looked great, *backup* nowhere to be found and phone was normally sleeping. Put it on a charger let it there for an hour, unplugged and was never able to idle again. It was awake constantly again and the backup process draining the battery. For some reason the OS cannot see the charger disconnect and allows the backup process to continue running. Seems like a combination of hardware / software thing.
and started happening again the moment I unplug it form the charger.
va...@gmail.com <va...@gmail.com> #40
I definitely was experiencing the same thing. As I said, rolling back the update is the only change, apart from few app updates. I still charge the phone (Nexus 6) every night, still have backup on, still on Google Play Services 8.7... I would like to help anyone out if I can.
pe...@gmail.com <pe...@gmail.com> #41
I have the same problem on my HTC One M8. Temporary solution is to reset the phone as soon as you turn off the charger. I hope this helps.
ar...@gmail.com <ar...@gmail.com> #42
The same problem at Samsung Galaxy S7 Edge, disabling google backup helped me.
mm...@gmail.com <mm...@gmail.com> #43
The same problem - Nexus 6, stock android no rooted.
The solution for now is to turn off data backup...
The solution for now is to turn off data backup...
tj...@gmail.com <tj...@gmail.com> #44
I have updated to the latest Google Play Services and it hasn't made a difference. I had a few days there where the wakelock went away, but it was back again this morning after taking my phone off the overnight charge.
Nexus 6
MOB30I
Unrooted/Locked Bootloader
Google Play Services 9.0.83
Nexus 6
MOB30I
Unrooted/Locked Bootloader
Google Play Services 9.0.83
de...@gmail.com <de...@gmail.com> #45
I'm not sure what happened but I've stopped experiencing this issue for the last two days now. It has disappeared temporarily before but never this long. Haven't changed any settings or updated anything outside of any automatic play store updates.
pa...@gmail.com <pa...@gmail.com> #46
s6 has this problem from Aprils update. In May update this isn't fixed.
[Deleted User] <[Deleted User]> #47
Samsung 920I with May update has this. Seems to be related to GCM as after message arrives wakelocks begin.
se...@gmail.com <se...@gmail.com> #48
LG G2 never goes to deep sleep. Same wakelock *backup*.
LG D802 Rooted
LG D802 Rooted
pa...@gmail.com <pa...@gmail.com> #49
why this problem has "Priority-Small" ? Two months with various devices we have battery drain, but google thinks what this problem is small..........
tj...@gmail.com <tj...@gmail.com> #50
If you have a non-Nexus device (some sort of hilarious Samsung thing for example) then there's no point posting here.
They add all sorts of custom code, all of which has the potential to add many different bug vectors.
These forums are for Android Open Source Project bugs. The only devices running AOSP are Nexus devices. All others, you need to report the issue to your device Vendor.
They add all sorts of custom code, all of which has the potential to add many different bug vectors.
These forums are for Android Open Source Project bugs. The only devices running AOSP are Nexus devices. All others, you need to report the issue to your device Vendor.
cr...@gmail.com <cr...@gmail.com> #51
Excuse me, but when I push several, independent parts of my body with my index finger and it hurts every time then probably my index finger is broken = when several Android users with various version of code reports that an Android service (the backup and restore service) causes a serious issue for them then to me it means that the *service itself* has issues..
tj...@gmail.com <tj...@gmail.com> #52
You're excused. Totally agree with you if you push various bits and your finger always hurts, probably your finger is broken.
However, when an Alien life form tells me the same thing, I'm going to say to that Alien life form "Well it might be your finger, but who the hell knows how you're REALLY put together, go and see your own Doctor, probably you're not supposed to have those extra useless 16 arms"
However, when an Alien life form tells me the same thing, I'm going to say to that Alien life form "Well it might be your finger, but who the hell knows how you're REALLY put together, go and see your own Doctor, probably you're not supposed to have those extra useless 16 arms"
cr...@gmail.com <cr...@gmail.com> #53
Everybody here is using the same Google/Android service - we are all humans and have the same issue. Just sayin'.
[Deleted User] <[Deleted User]> #54
ihave a Nexus 5X, Pixel C and a Samsung S6 and all devices have the same behaviour
cr...@gmail.com <cr...@gmail.com> #55
[Comment deleted]
cr...@gmail.com <cr...@gmail.com> #56
If you know a better place to share our issue and experience let us know - be nice and constructive.. it seems not only the Nexus devices are affected. We are trying to move this forward and let people know that this is probably a bigger issue. I understand that this forum is only for AOSP and Nexus issues but please consider the fact that we are all using Android, different versions but when we go to the same menu and check the same checkbox we experience the same issue. The method how the devices are doing the backup and restore should be the same because if I buy a new device and add the same account I will see the same settings on my new device as my old.. thus (to me at least..) logic says something is wrong or has been changed on the other side probably.. on the Google servers..
In my immediate environment we have 8 Android devices, all has been made by different manufacturers and running Android 4.x, some are rooted, some run custom ROM, some are stock - but all are suffering from the same problem, the workaround to disable backup and restore function are working for all 8 devices.. Coincidence? I think not.
In my immediate environment we have 8 Android devices, all has been made by different manufacturers and running Android 4.x, some are rooted, some run custom ROM, some are stock - but all are suffering from the same problem, the workaround to disable backup and restore function are working for all 8 devices.. Coincidence? I think not.
na...@googlemail.com <na...@googlemail.com> #57
The *backup* wakelock is activated once you plug your device into the charger and it continues to manifest no matter what you do because it is stuck in a buggy loop, only reboot will fix it temporarily until you charge the phone again.
Through many trial and error experimentation I finally found an easier fix than rebooting every day.
1- Reboot the phone (just once to fix the wakelock, or the next steps won't work if it's already activated)
2- Before charging the phone, turn off WI-Fi & Google Backup
3- Fully charge the phone
4- Unplug the phone
5- Turn Wi-Fi & Google Backup on again
6- ???
7- Profit!
The culprit is Google Backup, and the bug is activated once the device is plugged into the charger and on Wi-Fi, but if it's turned off before and during charging with Wi-Fi off it'll not be activated.
But if the wakelock is already activated, it won't go away even if you turned backup off.
The Wi-Fi is a strange case, I once rebooted the phone, turned backup off and charged the phone with Wi-Fi on and I had the wakelock. My guess is even with backup off, some logs will still try to backup when Wi-Fi is on (Wi-Fi passwords maybe)
4th day without the Android System battery drain and both my Nexus 6P and Galaxy S7 Edge doze properly now.
Hope It'll help you as it helped me.
Through many trial and error experimentation I finally found an easier fix than rebooting every day.
1- Reboot the phone (just once to fix the wakelock, or the next steps won't work if it's already activated)
2- Before charging the phone, turn off WI-Fi & Google Backup
3- Fully charge the phone
4- Unplug the phone
5- Turn Wi-Fi & Google Backup on again
6- ???
7- Profit!
The culprit is Google Backup, and the bug is activated once the device is plugged into the charger and on Wi-Fi, but if it's turned off before and during charging with Wi-Fi off it'll not be activated.
But if the wakelock is already activated, it won't go away even if you turned backup off.
The Wi-Fi is a strange case, I once rebooted the phone, turned backup off and charged the phone with Wi-Fi on and I had the wakelock. My guess is even with backup off, some logs will still try to backup when Wi-Fi is on (Wi-Fi passwords maybe)
4th day without the Android System battery drain and both my Nexus 6P and Galaxy S7 Edge doze properly now.
Hope It'll help you as it helped me.
ge...@yahoo.com <ge...@yahoo.com> #58
HTC One M9, Android Revolution HD 20.0. Same problem. I spent two days reading and investigating in order to pinpoint what is draining the battery. Yesterday I disabled Backup, froze Google Backup Transport, then rebooted and everything is normal.
This is absolutely unacceptable. I've always said that Android is a piece of shit because of such idiotic bugs which prevent users from using their phones normally. Even if phone manufacturers put 10000 mAh battery inside, with such kind of bugs we'll never experience a normal battery life.
Let's see how long it would take for the Google idiots to acknowledge the bug and fix it. God knows how many people out there are already considering changing their phones because of "poor battery life".
This is absolutely unacceptable. I've always said that Android is a piece of shit because of such idiotic bugs which prevent users from using their phones normally. Even if phone manufacturers put 10000 mAh battery inside, with such kind of bugs we'll never experience a normal battery life.
Let's see how long it would take for the Google idiots to acknowledge the bug and fix it. God knows how many people out there are already considering changing their phones because of "poor battery life".
[Deleted User] <[Deleted User]> #59
I have disabled backup and now turn off wifi before charging and this seemss to have fixed my drain issue. This is temporary until this iss fixed by Google.
se...@gmail.com <se...@gmail.com> #60
If you have rooted phone disabling Google Backup Transport completely and all Backup services in "Google Play Services" solves the problem. I used DisableService app from Play Store.
vi...@gmail.com <vi...@gmail.com> #61
Same issue here with galaxy s6 edge
de...@gmail.com <de...@gmail.com> #62
After nearly a week without the issue on my stock rooted 6p the issue returned this morning. Nothing I can think of in terms of changed settings, will just hope it goes away again I guess.
ny...@gmail.com <ny...@gmail.com> #63
I've got this problem as well on my Nexus 5X with May security patch. Just 2 days ago I decided to turn back up on, because I hadn't used it before, and using battery historian I found out about the issue. I hope it gets fixed soon.
jm...@gmail.com <jm...@gmail.com> #64
Same thing happening on my Nexus 5x. I don't recall exactly when it started, but I would say within the last 4 weeks or so. The symptoms are as described here - phone stays awake 100% of the time after unplugging from charger with "Android OS" as the main culprit.
When I have switched off the "Backup my data" in "Backup & reset", this doesn't occur. Another classic Android bug which will likely take a year to get fixed. Sigh.
When I have switched off the "Backup my data" in "Backup & reset", this doesn't occur. Another classic Android bug which will likely take a year to get fixed. Sigh.
sv...@gmail.com <sv...@gmail.com> #65
I have Lenovo P70 with KitKat 4.4.4. Same issue here... Hope they fix it soon.
ve...@gmail.com <ve...@gmail.com> #66
Jiayu S3 on Cyanogenmod 12 has the same issue...
dg...@gmail.com <dg...@gmail.com> #67
Exactly the same problem for me on stock Nexus 6p. Backup is keeping the phone awake after unplugginf from charge. rebooting the phone after unplugging from the charger fixes it until I charge it again then same thing happens after unplugging from charger.
gw...@gmail.com <gw...@gmail.com> #68
Caught this even on 5.1.1 today, so it appears to originate earlier than from 6.0.1. Also happens after plugging the cable in and disappears after the reboot.
[Deleted User] <[Deleted User]> #69
Happening in Android N Beta 3 on Pixel C too.
bo...@bunic.info <bo...@bunic.info> #70
Went from Marshmallow to Android N DP 3 on my Nexus 5X, still the same issue. Every now and then the wakelock appears. Also seen it happen on my gf's LG G4 with Marshmallow.
ke...@gmail.com <ke...@gmail.com> #71
Having the same issues on my Nexus 5X running 6.0.1 Build MTC19T.
Have the May Security Patches installed, and the issue has been ongoing for 4-6 weeks I would guess.
Have just tried disabling Backup, rebooting to recovery, wiping cache and rebooting again.
Phone is charging now so will wait and see for the results.
Have the May Security Patches installed, and the issue has been ongoing for 4-6 weeks I would guess.
Have just tried disabling Backup, rebooting to recovery, wiping cache and rebooting again.
Phone is charging now so will wait and see for the results.
ke...@gmail.com <ke...@gmail.com> #72
Resolved the constant wakelock from Android System by:
-disabling Backup
-rebooting to recovery
-wiping cache
-rebooting again
After a full charge, there is no longer a constant wakelock from Android System but there are partial wakelocks from Android System and Google Services.
Battery life is much improved with 1.5 hours screen time.
-disabling Backup
-rebooting to recovery
-wiping cache
-rebooting again
After a full charge, there is no longer a constant wakelock from Android System but there are partial wakelocks from Android System and Google Services.
Battery life is much improved with 1.5 hours screen time.
ge...@yahoo.com <ge...@yahoo.com> #73
Did you enable backup after the reboot again?
ke...@gmail.com <ke...@gmail.com> #74
Sorry, yes I did enable backup again after rebooting.
[Deleted User] <[Deleted User]> #75
Why does it seem like the most starred and discussed issues get the least attention from the Android team?
kr...@gmail.com <kr...@gmail.com> #76
I have this too on stock N, DP3 (Nexus 6p). After analysis with battery historian it seems to be the same issue.
I disabled backup without anything else and now it seems to correctly deep sleep again after unplugging from USB (at least for now - 1 day of testing).
I disabled backup without anything else and now it seems to correctly deep sleep again after unplugging from USB (at least for now - 1 day of testing).
cv...@gmail.com <cv...@gmail.com> #77
I have this issue with Samsung Galaxy S4 mini, Android 4.4.2, Google Play services 9.0.82
cv...@gmail.com <cv...@gmail.com> #78
Screenshot showing hours of wakelock
ar...@gmail.com <ar...@gmail.com> #79
Galaxy S6, 6.0.1 with latest updates. Same problem. Android team, come on!
[Deleted User] <[Deleted User]> #80
I've gone back to the March security release on my S6 and it is working perfectly.
an...@gmail.com <an...@gmail.com> #81
Nexus 5X, 6.0.1. My phone stays awake every time after unplugging from charger. Sometimes it happens randomly (not after unplugging). Restart fixes the problem temporarily. The issue is here since April security update and May security update didn't help.
It's a strange problem... Last week it was gone! I thought may be some app update fixed it. For 5 days I had no problem at all, but since yesterday it's back again :(
Google, please help us...
It's a strange problem... Last week it was gone! I thought may be some app update fixed it. For 5 days I had no problem at all, but since yesterday it's back again :(
Google, please help us...
ac...@gmail.com <ac...@gmail.com> #82
We need to resubmit this issue with bug reports so it'll actually catch the attention of the Android team. They seem to ignore anything without a proper bug report. I have not had this bug pop up in a couple days now, so I can't do it until it returns. In the mean time, if you're experiencing this, please resubmit the issue WITH A BUG REPORT for the sake of everyone. I will do the same when it comes back to me.
dg...@gmail.com <dg...@gmail.com> #83
I already posted that I have ths problem on my nexus 6p. I just discovered I have the same issue on my Galaxy Tab S running 5.0.2. The same *backup* wakelock is preventing it sleeping.
tj...@gmail.com <tj...@gmail.com> #84
Must be an issue with Google Play Services then.
[Deleted User] <[Deleted User]> #85
Not sure, i went back to the March security release for my S6 and the issue has completely gone.
vi...@gmail.com <vi...@gmail.com> #86
Here's an update on what I've found: with backup off, if I reboot the phone, it seems to be good for a while. Something else however will eventually trigger a perpetual wakelock like the backup did. It's just that restarting WILL fix the wakelock, unlike when backup being on would cause.
I am unsure which app is now causing this or if it's also another Google Service which was playing foul with Backup. Has anyone else experienced the wakelock being active even with Backup off, but it goes away after a reboot?
I am unsure which app is now causing this or if it's also another Google Service which was playing foul with Backup. Has anyone else experienced the wakelock being active even with Backup off, but it goes away after a reboot?
[Deleted User] <[Deleted User]> #87
My Pixel C has the problem with wakelock off and after a reboot. Not immediately after a reboot. My suspicion is this happens after a notification is received from GCM.
ri...@gmail.com <ri...@gmail.com> #88
The fact that this bug is still marked as priority small is what's wrong with Android.
yo...@gmail.com <yo...@gmail.com> #89
This is widespread issue. It happens on other Android devices too, not only on Nexus or Pixel. Turning off backup in Settings solve this problem, which renders backup Android feature useless. Photos backup still works.
[Deleted User] <[Deleted User]> #90
I have backup off and i still have the issue. 14 hours awake, all Android OS
[Deleted User] <[Deleted User]> #91
Samsung G920F same problem. Very annoying
ni...@gmail.com <ni...@gmail.com> #92
[Comment deleted]
ni...@gmail.com <ni...@gmail.com> #93
i submitted a bug report,meanwhile anyone with solution? and does turning off backup affect your performance
[Deleted User] <[Deleted User]> #94
Someone suggested turning off bluetooth share service and this has worked for me. No bluetooth though unfortunately
sp...@gmail.com <sp...@gmail.com> #95
Turning off the Google backup in "backup and restore" settings worked for me. Now I have perfect sleep - Samsung SM-G920F, 6.0.1
la...@yahoo.com <la...@yahoo.com> #96
[Comment deleted]
dm...@gmail.com <dm...@gmail.com> #97
For me too, turning off Google account "Backup my data" appears to have solved the issue on my S7 Edge.
bo...@bunic.info <bo...@bunic.info> #98
How the hell is the priority on this bug marked as small, as it affects several users, and also the upcoming N release?
I've turned off backup and restarted my phone, after that it's okay. If I left it on, the phone would sometimes be unusable because of the battery drain.
I've turned off backup and restarted my phone, after that it's okay. If I left it on, the phone would sometimes be unusable because of the battery drain.
su...@gmail.com <su...@gmail.com> #99
Galaxy S7 the same issue!
da...@sm-it.hr <da...@sm-it.hr> #100
LG G3 D855, stock 5.0, same issue, turning off the Google backup in "backup and restore" settings worked for me too.
ke...@gmail.com <ke...@gmail.com> #101
Problem with constant wakelock has returned for me today.
Nexus 5X running 6.0.1 Build MTC19T. May Security Patches installed.
Bug Report and Screenshots attached.
Google Services has kept Phone awake for 3h 6m. Screen time is 45m 12s.
Nexus 5X running 6.0.1 Build MTC19T. May Security Patches installed.
Bug Report and Screenshots attached.
Google Services has kept Phone awake for 3h 6m. Screen time is 45m 12s.
jc...@gmail.com <jc...@gmail.com> #102
Galaxy s6. I tried disabling back up, restarting after charging, and clearinv cache. Even factory reset. None od those solved the issue, losing 20-30% battery over night.
ju...@gmail.com <ju...@gmail.com> #103
New images for June is out, anyone tried to flash?
is this finally solved?!
Disabling backup helps only for few days, then it's back -.-'
is this finally solved?!
Disabling backup helps only for few days, then it's back -.-'
am...@gmail.com <am...@gmail.com> #104
To anyone affected - do you have Whatsapp installed?
Try disabling chat history backup or switch it to manually.
Try disabling chat history backup or switch it to manually.
cr...@gmail.com <cr...@gmail.com> #105
I don't use WhatsApp, but still affected.
[Deleted User] <[Deleted User]> #106
I removed Viber and it appears to be better, this is with Backup disabled.
jd...@gmail.com <jd...@gmail.com> #107
I have an Xperia M5 - same issue
bo...@bunic.info <bo...@bunic.info> #108
No Whatsapp on my phone, Viber is installed. Issue hasn't repeated after I turned off backup and restarted phone.
vi...@gmail.com <vi...@gmail.com> #109
Same for me: I have both Viber and WhatsApp installed and still, the issue is gone after switching off backup + restart.
mi...@gmail.com <mi...@gmail.com> #110
S6 edge: Had no wakelock for some time, now back again, have latest rom patch (june). After restart no wakelock, charging wakelock back. Very annoying.
va...@gmail.com <va...@gmail.com> #111
[Comment deleted]
va...@gmail.com <va...@gmail.com> #112
Nexus 5x here, same iaaue. Android System constantly keeps the phone awake. Reboot fixes the issue temporary, or until next charge. Tried wipe cache, factory reset, but problems begin again after some time. June update did not fix the problrm. It is getting very frustrating...
ma...@gmail.com <ma...@gmail.com> #113
Note 4. Same problem
ni...@gmail.com <ni...@gmail.com> #114
S6 edge 128gb.
struggling with this issue for over a month by restarting the phone after every charge.
I decide to disable backup today.
I hope to solve that issue as soon as possible.
struggling with this issue for over a month by restarting the phone after every charge.
I decide to disable backup today.
I hope to solve that issue as soon as possible.
ga...@gmail.com <ga...@gmail.com> #115
Galaxy Note 4, same problem after Marshmallow update, solved turning off google back up. I hope patch will come soon.
di...@gmail.com <di...@gmail.com> #116
Galaxy Note 4, Marshmallow update, same problem. Disabled backup, restarted, wakelock is gone. Will follow instructions to turn wifi off and charge, until a fix is out. This should be elevated higher than Small priority!!
ds...@gmail.com <ds...@gmail.com> #117
S7 edge here, went from 5 hours screen on time to 2 hours this last week because of this.
va...@gmail.com <va...@gmail.com> #118
I think this is getting really ridiculous. The issue has been opened for 2 months now, it is being present for so many people, not to mention that it impacts not only nexus devices, and it is still small priority with no owner assigned. Can this be escalated somehow or what?
bk...@gmail.com <bk...@gmail.com> #119
Seeing this on the T-Mobile Galaxy S7 variant
al...@gmail.com <al...@gmail.com> #120
Did you guys try with the latest play services? I upgraded to 9.2 last night and no wakelock so far (not saying it's fixed yet but with a try).
si...@gmail.com <si...@gmail.com> #121
S7 Edge AT&T variant here. I've tried airplane mode, I've uninstalled apps, last night I turned off google back up but still am getting 30-40% battery drain when it used to be 3-4% total throughout the night.
Last time this happened I found that it was facebook and uninstalling that fixed it. I'm not sure what it is this time around.
Last time this happened I found that it was facebook and uninstalling that fixed it. I'm not sure what it is this time around.
al...@gmail.com <al...@gmail.com> #122
So much for Google play services 9.2. Still the case...
co...@gmail.com <co...@gmail.com> #123
I read everything in here and all I can say is that Google is a piece of shit for not fixing the issue, I wonder why tons of people are still switching to iphones ... hmmm....
ra...@gmail.com <ra...@gmail.com> #124
Same here with Galaxy S7...
lu...@gmail.com <lu...@gmail.com> #125
Same problem with *backup* wakelock... Galaxy S7 Edge... Google, do something about it.
ac...@gmail.com <ac...@gmail.com> #126
Nexus 6P, Android N Preview 4, bug still present.
la...@gmail.com <la...@gmail.com> #127
Huawei Ascend p6, Android 4.2.2, the same issue...
Disabling backup&reset and reboot helped me.
I'll try to charge my phone with WiFi off until Google fix this terrible issue.
Disabling backup&reset and reboot helped me.
I'll try to charge my phone with WiFi off until Google fix this terrible issue.
[Deleted User] <[Deleted User]> #128
Xperia Z5, disabling Backup & Reset really brought back Doze. ForceDoze stats were around 10 to 20 seconds, while after disabling it went all the way up to 30 minutes (which is the duration I left it on standby).
ta...@gmail.com <ta...@gmail.com> #129
Latest beta 2 (Dev preview 4) still has this issue. Nexus 5X.
el...@gmail.com <el...@gmail.com> #130
Galaxy Note 4, same problem after Marshmallow update,
ob...@gmail.com <ob...@gmail.com> #131
Xperia e4 running 4.4.4, have also had this issue for quite a while
br...@gmail.com <br...@gmail.com> #132
I've had this issue for a few months too. I turned off backup and it fixed it, turned it back on and the wakelock came back after a few hours of charging. Has anybody tried actually wiping their phone and starting over and restoring from the backup? I don't really want to do that, but I will if it works...
Also some things that might help you identify this issue:
Run "adb shell dumpsys power" and you'll get a report of power usage that contains something like:
Wake Locks: size=1
PARTIAL_WAKE_LOCK '*backup*' (uid=1000, pid=28819, ws=null)
You can also run "adb shell dumpsys batterystats" and you'll get a more detailed report which contains something like:
All partial wake locks:
Wake lock 1000 *backup*: 2h 40m 31s 430ms (0 times) realtime
You don't need root or anything, just adb and developer options enabled.
I'm not sure if there's any way of getting a dev's attention here, but... please? I really would like to have backup enabled, but it's not usable that way.
Also some things that might help you identify this issue:
Run "adb shell dumpsys power" and you'll get a report of power usage that contains something like:
Wake Locks: size=1
PARTIAL_WAKE_LOCK '*backup*' (uid=1000, pid=28819, ws=null)
You can also run "adb shell dumpsys batterystats" and you'll get a more detailed report which contains something like:
All partial wake locks:
Wake lock 1000 *backup*: 2h 40m 31s 430ms (0 times) realtime
You don't need root or anything, just adb and developer options enabled.
I'm not sure if there's any way of getting a dev's attention here, but... please? I really would like to have backup enabled, but it's not usable that way.
sh...@gmail.com <sh...@gmail.com> #133
Yes, i've tried wiping and even flashing latest image on phone, it also did not help
sd...@gmail.com <sd...@gmail.com> #134
Same issue here on galaxy tab s2 and galaxy s6. no fix with clearing cache etc...
sb...@gmail.com <sb...@gmail.com> #135
I have the same issue with the stock HTC 10 (after updating from 1.30 to 1.80 FW).
ga...@gmail.com <ga...@gmail.com> #136
Resolved (Galaxy Note 4, update to MM) after a factory reset/wipe cache.
ga...@gmail.com <ga...@gmail.com> #137
Resolved (Galaxy Note 4, update to MM) after a factory reset/wipe cache.
ne...@gmail.com <ne...@gmail.com> #138
Nexus 5x, same issue, on stock MM and N preview and some custom roms. It happens randomly, I believe it starts with or have some connection with unsuccessfull synchronisation of stuff in google account. E.g. I have occasionally sync problem with contacts (sync expirenced problems and will retutn soon).
This is a huge issue and a deal breaker for android.
This is a huge issue and a deal breaker for android.
kn...@gmail.com <kn...@gmail.com> #139
Galaxy S6 Edge and Nexus 5X both on stock, no root, same issue for long time. Awful support by Google. It is few months already and even not in priority.
r....@gmail.com <r....@gmail.com> #140
This bug, looking on Google's own website, has been plagueing the battery life of Android since at the very least 2014, possibly even earlier.
Yet it's still present. This is why I've switched to Apple, it's simply unacceptable from Google to spend ZERO resources on fixing its broken platform.
Yet it's still present. This is why I've switched to Apple, it's simply unacceptable from Google to spend ZERO resources on fixing its broken platform.
ta...@gmail.com <ta...@gmail.com> #141
IT's frustrating to see that they aren't even trying to fix this.
sr...@gmail.com <sr...@gmail.com> #142
Same here! :( Galaxy Grand Neo I9060i. Disabling backup&reset for now...
ha...@gmail.com <ha...@gmail.com> #143
Same Problem here, it started about 1 1/2 year ago on my Nexus 5, rooted and some custom rom, so I didn't want to blame google. I switched off Google BackUp and used Titanium BackUp. Few Month later I switched to an OnePlus One, first thing was rooting. I realized the issue is still there, so same story. Google BackUp off, Titanium BackUp On. About a year ago i switched to Nexus 6, bootloader unlocked, rooted, custom rom, same story.... Now a few weeks ago I wanted to give stock android a try. I switched to N DP4 no root no nothing, i flashed everything. Still the same problem... My solution for now is to restart the phone every morning, what annoys me like hell...
Anybody has any idea how we can make google aware of this issue?
Anybody has any idea how we can make google aware of this issue?
st...@gmail.com <st...@gmail.com> #144
same problem here on LG G2 LP ROM for 2 months now.
annoying.
annoying.
ne...@gmail.com <ne...@gmail.com> #145
So, hundreds of reports and none of Google developers didn't even bother to comment on this.
The basic fature of smartphone is malfunctioning and Google doesn't do anything about it.
The basic fature of smartphone is malfunctioning and Google doesn't do anything about it.
wo...@gmail.com <wo...@gmail.com> #146
Same exact issue. Nexus 5x. All latest updates.
sk...@gmail.com <sk...@gmail.com> #147
This is absolutely ridiculous ... i need to restart my phone after every charge so the phone can deep sleep correctly without draining 1% avery 10 minutes of screen off time on my s6 920f, if this won't get fixed soon my next phone will NOT be an android phone.
sg...@gmail.com <sg...@gmail.com> #148
Xiaomi Redmi Note 3 PRO - same
ts...@gmail.com <ts...@gmail.com> #149
I have had this same issue since downloading the Marshmallow update two months ago. Droid Turbo 2. Disabling Google Backup and rebooting after a full charge seems to be resolving the issue of a badly draining battery. I can say that I did not experience this issue on this same device before Marshmallow.
ma...@gmail.com <ma...@gmail.com> #150
Had this problem on my Nexus 6P since I bought it in May 2016. Before on SGS5 never had this issue. And I never had this issue again ....... on my iphone :D
d4...@gmail.com <d4...@gmail.com> #151
same here... android i start to hate you.
jo...@gmail.com <jo...@gmail.com> #152
I have the same partial wakelock on my OnePlus One with the latest COS13.1 (Android 6.0.1). I can get rid of the wakelock if I disable Google Backup and reboot my phone. But really Google, isn't that a function that is supposed to work without creating a massive battery drain?
Let's face it, this is a real problem and it's affecting all kinds of different phones and ROMs. In fact I have seen reports of this wakelock being a problem since 2012 on and off and now we have it front and center again!
My humble request is just to have an error affecting the majority of the Android community fixed. Is that too much to ask?
Let's face it, this is a real problem and it's affecting all kinds of different phones and ROMs. In fact I have seen reports of this wakelock being a problem since 2012 on and off and now we have it front and center again!
My humble request is just to have an error affecting the majority of the Android community fixed. Is that too much to ask?
ia...@gmail.com <ia...@gmail.com> #153
I wonder sometimes if Google is doing any QA testing of their Android. This is not the first time that my NEXUS!!!1 phone with STOCK Android is affected by Google's buggy code, so now I think it probably isn't the last time as well.
iv...@gmail.com <iv...@gmail.com> #154
Galaxy s6 edge, issues started in April (when updated to 6.0.1). In the mean-time I received couple of updates for 6.0.1 but no change - the issue is still present.
For now I keep backup turned off, but I really consider different OS next time :( - approach to issues like this one is far from professional, quite surprising and disappointing.
For now I keep backup turned off, but I really consider different OS next time :( - approach to issues like this one is far from professional, quite surprising and disappointing.
ky...@gmail.com <ky...@gmail.com> #155
same here. Galaxy S6 edge
st...@gmail.com <st...@gmail.com> #156
Indentical issue.
Note4 N910U, 6.0.1
Note4 N910U, 6.0.1
el...@gmail.com <el...@gmail.com> #157
Same issue here - Moto X Play
de...@gmail.com <de...@gmail.com> #158
Nexus 6P and 5X both with the same issue. 6.0.1 with the latest patches.
an...@gmail.com <an...@gmail.com> #159
[Comment deleted]
an...@gmail.com <an...@gmail.com> #160
July security update is out. I hope it fixes the problem...
Details here -https://source.android.com/security/bulletin/2016-07-01.html
Search for the second issue "Elevation of privilege vulnerability in Framework APIs" (there are two with the same name). Looks like it's connected to our problem. I'm waiting for the OTA update...
Details here -
Search for the second issue "Elevation of privilege vulnerability in Framework APIs" (there are two with the same name). Looks like it's connected to our problem. I'm waiting for the OTA update...
sh...@gmail.com <sh...@gmail.com> #161
July update did not fix this for my Nexus 5
cr...@gmail.com <cr...@gmail.com> #162
Aww.. crap.. really?
We all are suffering from the same issue for months.. and all my friends as well using Android.. and no action from Google? Priority small, really?
I cannot believe..
We all are suffering from the same issue for months.. and all my friends as well using Android.. and no action from Google? Priority small, really?
I cannot believe..
wa...@gmail.com <wa...@gmail.com> #163
It's pretty ridiculous how Google is ignoring this issue so far. If this problem carries over to Android N, then Google really needs to reconsider what a software company needs to do to insure proper software maintenance. Security should be a priority, but user experience should be on the top of the list as well. My phone standby performance was destroyed after the April patch. It drains over 10% of battery after 1 hour of standby. I am now relying on an app that automatically disables wifi whenever it's on standby because I will have to reboot my phone after recharge to get decent standby performance. The good news is that I have a Nexus phone, but other device users are stuck on their version for months on end.
bu...@gmail.com <bu...@gmail.com> #164
The same problem on my Samsung Galaxy S5 (Android 6.0.1) and Samsung Galaxy S5 Mini (Android 5.1.1).
PARTIAL_WAKE_LOCK '*backup*' (uid=1000, pid=746, ws=null) (elapsedTime=95845667)
Had to disable Google Backup on both.
Ridiculous bug. Google bravo. The way to success.
PARTIAL_WAKE_LOCK '*backup*' (uid=1000, pid=746, ws=null) (elapsedTime=95845667)
Had to disable Google Backup on both.
Ridiculous bug. Google bravo. The way to success.
ni...@gmail.com <ni...@gmail.com> #165
Priority: small ?? I encounter the same bug in Galaxy S6. It's not a minor issue, battery drains like crazy.
pa...@gmail.com <pa...@gmail.com> #166
It is not a low priority issue please mark it as high. This bug is long time unsolved and it ruins the reliability of any Android device.
an...@googlemail.com <an...@googlemail.com> #167
On my Nexus 5X the same problem (Android 6.0.1) :(
li...@gmail.com <li...@gmail.com> #168
Priority low? For such a huge problem draining our battery it should be priority #1
ta...@gmail.com <ta...@gmail.com> #169
So this just happened. The fix will be available in a future build. But this affects all the phones, not only nexuses. If updated builds are the solutions, many will suffer.
https://code.google.com/p/android/issues/detail?id=212514
ph...@gmail.com <ph...@gmail.com> #170
Same problem on OnePlus 3. This should be very high priority.
[Deleted User] <[Deleted User]> #171
Please mark this issue as high priority. Same problem on OnePlus 3, Oxygen OS 3.2.1
ke...@gmail.com <ke...@gmail.com> #172
Here is bug report from my Nexus 5X. If I forget restarting phone right after charging it, battery will barely last till the end of the day. https://dl.dropboxusercontent.com/u/7197208/bugreport-2016-07-20-12-01-20.zip
sz...@gmail.com <sz...@gmail.com> #173
OnePlus 3.
Had it in my Nexus 6 and Mate 8 before. This is shit, Google.
Had it in my Nexus 6 and Mate 8 before. This is shit, Google.
es...@gmail.com <es...@gmail.com> #174
same here...
ha...@gmail.com <ha...@gmail.com> #175
Facing the issue with one plus 3 since yesterday. Google needs to work on this asap.
ro...@gmail.com <ro...@gmail.com> #176
Given that I can not find any responses from Google in this thread; Is it even worth commenting /reporting here??
ag...@gmail.com <ag...@gmail.com> #177
Galaxy Note 3 LTE running Android 5.0 - Same problem.
Baseband version N9005XXUGBOJ1
Baseband version N9005XXUGBOJ1
ni...@gmail.com <ni...@gmail.com> #178
All the android fan boys out there,where are u,flagship android 6p 3months no solution yet for such trivial bug,and priority is small,may b in 1 yr it reaches a high priority
hi...@gmail.com <hi...@gmail.com> #179
Seeing that google doesn't care about this I might as well change back to iphone.
th...@gmail.com <th...@gmail.com> #180
Switched to iPhone from one plus 2, problem solved.
ky...@gmail.com <ky...@gmail.com> #181
Been having this issue for a long time as well. Nothing has resolved it. Switching to iPhone because I honestly need a phone that I can rely on.
Never knowing if my battery is going to be dead or not before I use my phone is unreliable and in emergency situations, life threatening.
Never knowing if my battery is going to be dead or not before I use my phone is unreliable and in emergency situations, life threatening.
yb...@gmail.com <yb...@gmail.com> #182
I have OnePlus 3,
Following have happened to me 3 days in a row.
I had it fully recharged night before, in the morning I have only lost 2%. Fine? Correct? Than I been using it and all of sudden sometime between 85~75% point... all of sudden "Android System" is eating up the battery like crazy. At this point phone is warm which I assume there is some sort of CPU load? and battery is draining extremely fast to the point where within 2~3hours, phone battery is in single digit without even being used.
Now when I checked battery section, Android System have used up well over 1100mah of battery, CPU total is in several hours.
I have no idea what the heck is wrong with "android system".
I always had backup disabled.
Following have happened to me 3 days in a row.
I had it fully recharged night before, in the morning I have only lost 2%. Fine? Correct? Than I been using it and all of sudden sometime between 85~75% point... all of sudden "Android System" is eating up the battery like crazy. At this point phone is warm which I assume there is some sort of CPU load? and battery is draining extremely fast to the point where within 2~3hours, phone battery is in single digit without even being used.
Now when I checked battery section, Android System have used up well over 1100mah of battery, CPU total is in several hours.
I have no idea what the heck is wrong with "android system".
I always had backup disabled.
sl...@gmail.com <sl...@gmail.com> #183
Same issue on Nexus 5X, Android system keeps the phone awake for dayz. After disabling backup issue has disappeared
de...@gmail.com <de...@gmail.com> #184
Someone at Google is rolling on the floor laughing at comments from folks about leaving Android and going to iPhone etc....:-) Google does not give a rat's-you-know-what about issues people face with their OS. Sale is made and you are one of a billion, they move on!
They are onto Nougat and 6.0.x release train is dead, just like 5.x release train is. Security updates don't even include Major issues, this is marked as Small...:-) This is the reality of software development at Google! Make your peace with it. Just disable backup and move on!
They are onto Nougat and 6.0.x release train is dead, just like 5.x release train is. Security updates don't even include Major issues, this is marked as Small...:-) This is the reality of software development at Google! Make your peace with it. Just disable backup and move on!
ja...@gmail.com <ja...@gmail.com> #185
Please fix this issue ASAP. This problem is draining the battery big time!
pr...@gmail.com <pr...@gmail.com> #186
Dear Google,
I can attest to the many others here.
With my Always on Display turned off and Backup turned off, I experience a huge battery drain especially when the phone screen is off.
At 100% and after 2 hours of inactivity, I have easily 15% utilized and hardly have anything running on the background.
Moreover, I've disable a ton of bloatware and have performed a factory reset, to no avail.
Please do us a favor by increasing this to a High priority as this is no doubt a serious issue and affects nearly all 6.0 users
I can attest to the many others here.
With my Always on Display turned off and Backup turned off, I experience a huge battery drain especially when the phone screen is off.
At 100% and after 2 hours of inactivity, I have easily 15% utilized and hardly have anything running on the background.
Moreover, I've disable a ton of bloatware and have performed a factory reset, to no avail.
Please do us a favor by increasing this to a High priority as this is no doubt a serious issue and affects nearly all 6.0 users
so...@gmail.com <so...@gmail.com> #187
I am on a Verizon Note 4 (SM910V) and I believe I'm experiencing the same issue. I turned off the backup service completely and now my battery trickles. Whereas in 4 hours the battery would be down 25-30%, it's now only down 5% (on a brand new OEM battery, too.)
That's a huge difference. Please fix this, Google.
That's a huge difference. Please fix this, Google.
ze...@gmail.com <ze...@gmail.com> #188
Combination of Viber and backup on OnePlus 3 causes problem, disabling/removing either fixes it.
ah...@gmail.com <ah...@gmail.com> #189
Removing Viber seems resolved the problem!
On Note 5 6.0.1 rooted.
On Note 5 6.0.1 rooted.
pa...@google.com <pa...@google.com> #190
This is similar to issue 36949180 and should be fixed, Let me know if we are missing on something here
vi...@gmail.com <vi...@gmail.com> #191
Is this fixed in dev preview 5 or the actual N release later in summer?
vi...@gmail.com <vi...@gmail.com> #192
[Comment deleted]
ma...@gmail.com <ma...@gmail.com> #193
[Comment deleted]
ac...@gmail.com <ac...@gmail.com> #194
rc...@gmail.com <rc...@gmail.com> #195
I myself on OnePlus 3 has this issue. using https://code.google.com/p/android/issues/detail?id=207700#c56 temp fix, doesn't work well.
only way for root/non-root users for now is to use ForceDoze on playstore. Android OS still drains 15 - 22% battery during usage. But during sleep/doze is a lot less.
only way for root/non-root users for now is to use ForceDoze on playstore. Android OS still drains 15 - 22% battery during usage. But during sleep/doze is a lot less.
ta...@gmail.com <ta...@gmail.com> #196
That issue tracker was opened by me. Currently I'm not facing the problem anymore. It isn't related to latest dev build as it was fixed for me before I upgraded. My best guess is it was a server side issue where backup seemed to get rejected and went into a buggy loop resulting in battery drain. Either Google fixed their servers so that backup request always gets accepted and the buggy code is still here waiting to be fixed in future release or it was related to google play services and fixed by Google in recent updates. I can confirm that one of my friend having similar issues also found it fixed at the same time. In this case, it's a nexus 5.
st...@gmail.com <st...@gmail.com> #197
I also had this issue till last Monday or so on a non-Nexus device, but it seems to be fixed now. Google updated many of their apps last week, probably the fix was in those or on server side as mentioned above.
pa...@google.com <pa...@google.com> #198
Yes this issue is fixed, I am moving this to FutureRelease, If you still see this issue in future releases, do let us know
bk...@gmail.com <bk...@gmail.com> #199
Can this defect be backported to Android M and L through security updates since I believe for sure it is present in Android M?
ma...@gmail.com <ma...@gmail.com> #200
So I tried to turn backup back ON, as some of you suggest it's been fixed and so far after charging my phone sleeps well. So it really seems like on google server side error which was fixed. I did not install any update on phone...
mi...@gmail.com <mi...@gmail.com> #201
Backup turned on for 3 days. Full charge 2 times. I saw the backup wakelock for some second running, no freezing. Looks good for now.
Phone: S6 edge
Phone: S6 edge
ia...@gmail.com <ia...@gmail.com> #202
Okay, so this is available in future releases, but what about those stuck with the current release? If you're able to introduce this HUGE AND SERIOUS BUG with a simple update, why can't you fix it with a simple update? Please explain how should the users of Android M and L resolve this?
jm...@gmail.com <jm...@gmail.com> #203
On the above comment...
To be fair, the issue started randomly so was it not an issue with Google Play Services? Having said that it would be useful if Google reported which software and version they have applied a fix to else users have no idea if they should/should not still be getting the issue and they might report the bug again.
To be fair, the issue started randomly so was it not an issue with Google Play Services? Having said that it would be useful if Google reported which software and version they have applied a fix to else users have no idea if they should/should not still be getting the issue and they might report the bug again.
bl...@gmail.com <bl...@gmail.com> #204
So who knows a lawyer to file a class action lawsuit over this? Yes I probably signed hidden fine print allowing google to rape my software, but we should be protected from having destroyed phones due to their incompetence and inability to address a serious bug. I've been charged overages because of GOOGLE pushing updates and auto updating my apps on 4g when the setting is off. I keep all google backup, location, data set off all day except when needed and the battery is still crippled. And in the last week or two android/google play have eaten over 600 MB of data in the short spans I've put data on. Verizon unsurprisingly cannot do anything, and laugh when I describe my attempts to contact a google human. Meanwhile google does nothing but pride themselves with their currently useless quantum computers and robot cars all day. Bravo google
gi...@gmail.com <gi...@gmail.com> #205
I am on latest MCT20F for Nexus6p and problem still occurs. Is it fixed or do I have to wait next ota?
gi...@gmail.com <gi...@gmail.com> #206
Totally reset phone. Configured as new device. No root. Stock.
In 6h overnight got again constant discharge slope of 20%.
The battery historian tool shows as top app googlequicksearchbox
Someone knows how to use this tool to understand what's really going on?
PS: my Samsung S6 is configured exactly THE SAME ( same apps, same sync and wifi settings) and does not show the problem
In 6h overnight got again constant discharge slope of 20%.
The battery historian tool shows as top app googlequicksearchbox
Someone knows how to use this tool to understand what's really going on?
PS: my Samsung S6 is configured exactly THE SAME ( same apps, same sync and wifi settings) and does not show the problem
pa...@google.com <pa...@google.com> #207
Please file a new Bug and provide reference for this issue
ia...@gmail.com <ia...@gmail.com> #208
pat...@google.com, is there any possibility of bringing this bug fix to Androids M and L?
pa...@google.com <pa...@google.com> #209
we worked on this before and Issue was narrowed down to viber App, from the reported logs we can see that Viber was installed on the devices, however issue should be resolved now with 6.2 version Of Viber App, If you are still able to reproduce this issue please provide the Bug report for the reported issue and we will have a look at it
bl...@gmail.com <bl...@gmail.com> #210
guess what patrick I don't have viber
pa...@google.com <pa...@google.com> #211
#212 your issue might be different from the main thread Please provide a Bug report and we will have a look at it
[Deleted User] <[Deleted User]> #213
I think this is something to do with Maps. If you clear data, open Maps Accept first prompt and then skip second the wakelock disappears. Samsung s6 (920i).
ta...@gmail.com <ta...@gmail.com> #214
my bettery draining very fast..even whene I am not using my phone
so...@gmail.com <so...@gmail.com> #215
I am also facing the same issue in LeTV Le1s mobile. It was there in Lolipop and it is there in Marshmallow. It is really irritating. Please fix this problem google.
gu...@gmail.com <gu...@gmail.com> #216
I have turned the backup and reset off ,also have clesred3 the cache..but still problem persist i:e android os keep awake....i have android one phone...any help will be appreciated..
da...@gmail.com <da...@gmail.com> #217
Same battery drain from "Android OS" on Xperia Z3, will try the procedures suggested. Hope google fixes this soon!
ra...@gmail.com <ra...@gmail.com> #218
#@theclaytons.co.nz
I believe that you have write, it appears as process com.android.location, subprocess com.android.backuptransport.
I'll try 2 solutions, soft and hard to see whats happens: 1st - sign out from google map; I use waze, no need for google maps; 2'nd - will disable complete google maps.
I'll come back.
I believe that you have write, it appears as process com.android.location, subprocess com.android.backuptransport.
I'll try 2 solutions, soft and hard to see whats happens: 1st - sign out from google map; I use waze, no need for google maps; 2'nd - will disable complete google maps.
I'll come back.
gu...@gmail.com <gu...@gmail.com> #219
Guys..i took bug report and then analysed it using google battery historian and found com.android.googlequicksearbox as culprit it keeps the phone awake ...can anyone please tell me with which app it is associated because historian is only showing it as a process and not showing the associated apo.... Some point i want to tell you all are that my phone stays awake for long times when i am not using it usually android system or android os keep awake the phone ,a normal reboot temporarily solve this issue but it appears again after few hours of normal usage.i have tried turning off backup in backup and reset option but that didn't helped,finally i have checked using bug report..plz help me out guys..(i am using stock android (lava pixel v1)android one device)
ks...@gmail.com <ks...@gmail.com> #220
I was having the same problem with my NEXUS 6P. NLPWakelock was not letting my phone to go to deep sleep at all. I have read above posts, turned off back up and reset, reboot my phone, then turned on backup and reset, seems like its going back to deep now. Thanks again.
er...@gmail.com <er...@gmail.com> #221
[Comment deleted]
er...@gmail.com <er...@gmail.com> #222
I have a SM-N920C. A lot of times I did root/unroot/flash stock firmware then I was confronted with the same problem. (cause is "Android OS" awake constantly. wakelock) then I loaded a last release android 6.0.1 stock rom and I rooted. now it seems normal
ew...@gmail.com <ew...@gmail.com> #223
OnePlus 3 only 4 days old. Copied my (google) accounts from OnePlus 1. Battery drained 1% every 5 minutes or so. Turning off "Backup my data", rebooting the phone and turning it back on again, solved the problem for me.
mo...@gmail.com <mo...@gmail.com> #224
[Comment deleted]
mo...@gmail.com <mo...@gmail.com> #225
[Comment deleted]
mo...@gmail.com <mo...@gmail.com> #226
SOLVED!!! Android OS always awake problem for Samsung Galaxy S4, causing battery to drain fast has been solved by Turning off "Backup my data", rebooting the phone and turning it back on again.
Another additional step is to switch on Wifi for approx half a minute and then switch if off after charging.
Check to see that the Awake status will no longer be a solid line when device is not used in sleep mode
Another additional step is to switch on Wifi for approx half a minute and then switch if off after charging.
Check to see that the Awake status will no longer be a solid line when device is not used in sleep mode
ma...@gmail.com <ma...@gmail.com> #227
I also have terrible random battery drain on the ZTE. I finally found (I am not sure if it was always the same process) that when the phone got hot, it was this time the Backup Transport process. I never had the back up enabled....
ma...@gmail.com <ma...@gmail.com> #228
for whoever finds this comment and needs a fix....I can offer two solutions:
1 - I updated the zte axon 7 from B04 (when I bought it it was with this version) to B08. One whole day and a half, no battery drains from google backup transport.
2 - before the update, I installed Google Photos. I thought maybe the google account was trying to sync some photos that he could not find/sync, because google photos had been removed previously. I thought there was something weird because although I had completely removed everything from google drive (trash bin as well), it was showing 249 MB used on google drive in the 'Photos' section, but it was empty. I thought maybe it was some interrupted sync or something. Anyway I let it sync all the photos on the phone, before the update.
So what fixed it (till now, fingers crossed it stays like that) was either the update of the axon 7, or the sync of google photos (which I disabled now, because I don't need it / want it)
1 - I updated the zte axon 7 from B04 (when I bought it it was with this version) to B08. One whole day and a half, no battery drains from google backup transport.
2 - before the update, I installed Google Photos. I thought maybe the google account was trying to sync some photos that he could not find/sync, because google photos had been removed previously. I thought there was something weird because although I had completely removed everything from google drive (trash bin as well), it was showing 249 MB used on google drive in the 'Photos' section, but it was empty. I thought maybe it was some interrupted sync or something. Anyway I let it sync all the photos on the phone, before the update.
So what fixed it (till now, fingers crossed it stays like that) was either the update of the axon 7, or the sync of google photos (which I disabled now, because I don't need it / want it)
he...@gmail.com <he...@gmail.com> #229
I meet the same issue without viber apk, please refer to attachment for bugreport.
All the 3rd party apps has been uninstalled and disable nearly all system apps.
Please have a look, thanks
All the 3rd party apps has been uninstalled and disable nearly all system apps.
Please have a look, thanks
he...@gmail.com <he...@gmail.com> #230
it is stuck in a loop due to unexpected return value -1001?? please have a look
Most recent backup trace:
beginBackup: [ com.google.android.talk com.android.providers.settings com.android.deskclock com.android.dialer com.android.sharedstoragebackupcom.google.android.gm com.android.providers.userdictionary com.android.calllogbackup com.google.android.inputmethod.latin com.google.android.calendar com.android.vending android @pm@ com.google.android.googlequicksearchbox ]
initializing transport com.google.android.gms.backup.BackupTransportService
transport.initializeDevice() == 0
invoking @pm@
setting timeout
calling agent doBackup()
invoke success
PMBA invoke: 0
exiting prelim: 0
operation complete
sending data to transport
data delivered: -1001
transport error; reverting
Most recent backup trace:
beginBackup: [ com.google.android.talk com.android.providers.settings com.android.deskclock com.android.dialer com.android.sharedstoragebackup
initializing transport com.google.android.gms.backup.BackupTransportService
transport.initializeDevice() == 0
invoking @pm@
setting timeout
calling agent doBackup()
invoke success
PMBA invoke: 0
exiting prelim: 0
operation complete
sending data to transport
data delivered: -1001
transport error; reverting
ji...@gmail.com <ji...@gmail.com> #231
[Comment deleted]
ji...@gmail.com <ji...@gmail.com> #232
Why GMS wake system and hold the wake lock so long time.
Did anyone know how to ask GMS fixed this kind of issue?
---------------------------------
Wakelock type process Hold time LockName
User wakelock com.google.uid.shared:10076 5.2H CMWakeLock
User wakelock 1apps.messaging@2.0.768 (3544822-36.phone) 1.7H bugle_sticker_sync_service_wakelock
User wakelockcom.google.android.youtube 23.2M *net_scheduler*
-------------------------------
Did anyone know how to ask GMS fixed this kind of issue?
---------------------------------
Wakelock type process Hold time LockName
User wakelock com.google.uid.shared:10076 5.2H CMWakeLock
User wakelock 1apps.messaging@2.0.768 (3544822-36.phone) 1.7H bugle_sticker_sync_service_wakelock
User wakelock
-------------------------------
he...@gmail.com <he...@gmail.com> #233
zenfone 2 ..lineage os 14.1 same issue.. i have even tried blocking backup and disabled google play services backup profiles. still no solution?
ch...@rhs.school.nz <ch...@rhs.school.nz> #234
Same issue. HTC 10. Now new apps were added, but phone randomly began to stay away 100% of the time. No deep sleep. I have factory reset twice, removed all apps that are not stock. tried in airplane mode, stopped back up, however, this issue still remains. Battery only lasts 10 hours. See screen shots
https://drive.google.com/a/rhs.school.nz/file/d/0B75Gx7bNIwXuaEJ3dDZNdHZRbDQ/view?usp=drive_web (Screenshot_20170904-160306.png)
https://drive.google.com/a/rhs.school.nz/file/d/0B75Gx7bNIwXuVVpYZmhvaEpZVDQ/view?usp=drive_web (Screenshot_20170904-160332.png)
ni...@gmail.com <ni...@gmail.com> #235
#57
worked for me.
charging # 1- no 'android os' keep awake after removing my Lenovo P2 from charger.
worked for me.
charging # 1- no 'android os' keep awake after removing my Lenovo P2 from charger.
va...@gmail.com <va...@gmail.com> #236
Problem is still alive ....
Latest play store and play services on my Note 3 android 5 non-root abd stock rom.
Why the Status is Fixed ?
Latest play store and play services on my Note 3 android 5 non-root abd stock rom.
Why the Status is Fixed ?
Description
backup (Andriod System)
I'm using Huawei Nexus 6P (stock, rooted (no mods)) with latest Android 6.0.1 (MHC19Q).