What steps will reproduce the problem? 1.Log in 2.Click download 3.nothing happends
What is the expected output? What do you see instead?
What version of the product are you using? On what operating system? OSX LION
Please provide any additional information below.
Comment #1
Posted on Sep 12, 2012 by Quick OxWorkaround: Start process over (I restarted the program) and this time select one or more users from the list below the checkboxes BEFORE clicking on the Begin Download button.
The bug is that if you don't select a user (as I didn't above because I didn't realize I needed to), and then you choose a folder to download to and click Begin Download, nothing happens, but also the users are all grayed out so you can not select one at that point. This is partly a problem with it not being completely clear that you MUST select a user from the list. This could be considered several bugs. #1 being lack of clarity that a user MUST be selected. #2 If you do as above the users list is grayed out, but the Begin Download button is enabled (shouldn't be). #3 Nothing happens when you click the Begin Download button.
Issues #113, #122, #131, #140, #143 all appear to be the same issue. So obviously this is confusing a lot of people.
Status: New
Labels:
Type-Defect
Priority-Medium