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photograbber - issue #113

After selecting folder nothing happens


Posted on May 30, 2012 by Massive Cat

What steps will reproduce the problem? 1.login 2.get token 3.choose folder to download....

What is the expected output? What do you see instead? Should download photos.....but NOTHING happens. when you click begin download it keeps opening the folders to choose one for download. No download ever starts

What version of the product are you using? On what operating system? the latest one here, in windows 7

Please provide any additional information below.

Comment #1

Posted on Sep 12, 2012 by Quick Ox

Workaround: Start process over (I restarted the program) and this time select one or more users from the list below the checkboxes BEFORE clicking on the Begin Download button.

The bug is that if you don't select a user (as I didn't above because I didn't realize I needed to), and then you choose a folder to download to and click Begin Download, nothing happens, but also the users are all grayed out so you can not select one at that point. This is partly a problem with it not being completely clear that you MUST select a user from the list. This could be considered several bugs. #1 being lack of clarity that a user MUST be selected. #2 If you do as above the users list is grayed out, but the Begin Download button is enabled (shouldn't be). #3 Nothing happens when you click the Begin Download button.

Issues #113, #122, #131, #140, #143 all appear to be the same issue. So obviously this is confusing a lot of people.

Status: New

Labels:
Type-Defect Priority-Medium