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dataquota - issue #46

Certificate Error : Contact the application supplier while installation


Posted on Feb 24, 2011 by Massive Kangaroo

What steps will reproduce the problem? 1. While installing in mobile " Install Data Quota" Yes/No 2. Press Yes 3. Message comes as " Certificate Error : Contact the application supplier"

What is the expected output? What do you see instead? It should install the app

What version of the product are you using? On what operating system? Nokia - E63 : Symbian Phones

Please provide any additional information below.

Comment #1

Posted on Feb 24, 2011 by Happy Panda

It might be your phone does not accept self signed applications. Go to the application manager on your phone and change the software installation setting from signed only to all, and try again.

Does that work?

Otherwise, what time and date does your phone say?

Comment #2

Posted on Feb 24, 2011 by Massive Kangaroo

yes, after changing the software installation setting from signed only to all, this works. thanks.

Comment #3

Posted on Feb 24, 2011 by Happy Panda

Good stuff. I'll put this info on the homepage.

Comment #4

Posted on Jan 29, 2012 by Grumpy Monkey

It isn't working on my E63. even tried a range of other softwares. Pls what can i do?

Comment #5

Posted on Jan 29, 2012 by Happy Panda

Reicodon -- follow the steps on the homepage:

"If you get a certificate error when installing, your phone might not accept self signed applications. Go to the application manager on your phone and change the software installation setting from signed only to all, and try again."

Comment #6

Posted on Sep 29, 2014 by Helpful Wombat

when i install e63 helloox..but it was show ''contact the application supliar '' what can i am instal my apps ?

Status: Duplicate

Labels:
Type-Defect Priority-Medium