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HelpOrderStatusCodes  
Order Status Codes Description
Updated Feb 4, 2010 by subim...@gmail.com

What are all of these order status codes?

CART

An order in the shopping cart. The customer might have entered their information but haven't decided to actually charge their card yet.

TO CHARGE

To be charged, order has been captured and its about to be sent to authorize.net (you never should see this because things get charged automatically)

ON HOLD - PAYMENT FAILED

Processing the credit card failed.

ON HOLD - AWAITING PAYMENT

Order created waiting for money order or check via mail. Use this for tracking your orders that don't get placed online.

ORDERED - PAID - TO SHIP

Ready to ship

ORDERED - PAID – SHIPPED

Order has been shipped out.

SENT TO FULFILLMENT

If integrating with a fulfillment house this marks that the order has been sent to them for processing. You might want a web-service tie in to let them alert the Substruct system when the order actually ships.

CANCELLED

Cancelled / voided order

RETURNED

Returned order

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