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it-optimized-support-system
Optimized IT request system
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sidebarts5
Updated
Nov 2, 2010
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scottle...@gmail.com
Team Skill 5 IOSS Supplementary Specification
1. Introduction
1.1 Purpose of the Supplementary Specification
1.2 Scope
1.3 Definitions, Acronyms, and Abbreviations
1.4 References
2. Functionality
2.1 Common Functional Requirements From All User Classes
2.2 Functional Requirements From Software Requesters
2.3 Functional Requirements From IT Personnel
2.4 Functional Requirements From Sourcing Personnel
3. Usability
3.1 Training
3.2 Measurable Tasks
3.3 Help Tools
3.4 Conventions and Standards
4. Reliability
5. Performance
6. Supportability
7. Design Constraints
8. User Documentation and Help System Requirements
9. Purchased Components
10. Interfaces
11. Licensing and Security Requirements
12. Legal, Copyright, and Other Notices
13. Applicable Standards
14. Internationalization and Localization
15. Physical Deliverables
16. Installation and Deployment
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