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Issue 3180: Error saving contact information
2 people starred this issue and may be notified of changes. Back to list
Status:  Invalid
Owner:  ----
Closed:  Apr 2015


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Reported by henryyam...@gmail.com, Feb 16, 2015
*****************************************************************
*****                                                       *****
***** !!!! THIS BUG TRACKER IS FOR GERRIT CODE REVIEW !!!!  *****
*****                                                       *****
***** DO NOT SUBMIT BUGS FOR CHROME, ANDROID, CYANOGENMOD,  *****
***** INTERNAL ISSUES WITH YOUR COMPANY'S GERRIT SETUP, ETC.*****
*****                                                       *****
*****   THOSE ISSUES BELONG IN DIFFERENT ISSUE TRACKERS     *****
*****                                                       *****
*****************************************************************

Affected Version:

What steps will reproduce the problem?
1. Click Contact Information on the left hand navigation
2. Enter address, country, phone number
3. Click on Save button

What is the expected output? What do you see instead?
Should see some message acknowledging that data was saved.  Instead, see an error message in a black background saying that it could not save the data


Please provide any additional information below.

Feb 17, 2015
Project Member #1 edwin.ke...@gmail.com
What the stacktrace in the server log?
If this is about the Openstack Gerrit server, contact the administrators of this server.
Feb 17, 2015
Project Member #2 david.pu...@sonymobile.com
(No comment was entered for this change.)
Status: AwaitingInformation
Feb 18, 2015
#3 henryyam...@gmail.com
I am a user trying to enter the comments so I don't have access to the server logs.  This is indeed about the Openstack Gerrit server.  I am not sure who the administrator of this server is.
Mar 5, 2015
#4 amccor...@gmail.com
I am having the same issue. When I try to save my contact information, I get a black screen saying:

Code Review - Error
Server Error
Cannot store contact information

I am unable to create a code review because my contact information is not store, but I also unable to store my contact info, so this is blocking my bug fix.
Mar 5, 2015
#5 amccor...@gmail.com
I've already signed the CLA, and I am a foundation member. I've tried logging out, re logging in, same issue. I've tried on different types of browsers (chrome, firefox, safari), same issue. I've tried clearing the browser cache, same issue.
Mar 5, 2015
#6 amccor...@gmail.com
I've figured out the problem. I was using a different email address between gerrit and openstack.org.
Apr 28, 2015
Project Member #7 edwin.ke...@gmail.com
(No comment was entered for this change.)
Status: Invalid
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