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Issue 2697: contact information not saving
2 people starred this issue and may be notified of changes. Back to list
Status:  Invalid
Owner:  ----
Closed:  Feb 2015


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Reported by selvakum...@gmail.com, Jun 3, 2014
************************************************************
***** NOTE: THIS BUG TRACKER IS FOR GERRIT CODE REVIEW *****
***** DO NOT SUBMIT BUGS FOR CHROME, ANDROID, INTERNAL *****
***** ISSUES WITH YOUR COMPANY'S GERRIT SETUP, ETC.    *****
***** THOSE ISSUE BELONG IN DIFFERENT ISSUE TRACKERS!  *****
************************************************************

Affected Version:

What steps will reproduce the problem?
1.gerrit contact information
2.fill the details 
3.click save changes

What is the expected output? 
Cannot store contact information


Please provide any additional information below.

Jun 25, 2014
#1 w...@purestorage.com
Missing contact information prevents "git review" from completing successfully, so this error is blocking development. Was unsuccessful with both Chrome and IE.
Capture.PNG
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Jun 26, 2014
#2 w...@purestorage.com
The issue with me was that I had not yet joined the OpenStack Foundation: https://www.openstack.org/join

Once I had done this, I was able to save my contact information. A more helpful error message would have been nice.
Oct 10, 2014
#3 lucasrib...@gmail.com
I'm facing the same problem. But I've already got the Openstack Foundation account.

Oct 10, 2014
#4 lucasrib...@gmail.com
Just trying to help.
I also faced this problem.
In my case I had created the gerrit account first but I didn't have created the agreement. Then I created the foundation account and after I come back to gerrit and created the agreement.
My solution was simple review and update all the gerrit information then I deleted my openstack foundation account and recreated it.
Feb 5, 2015
#5 henryyam...@gmail.com
Same issue here.  Just created a Review account, tried to accept Individual Contributor Agreement.  Entered contact info, "I AGREE" then clicked Save.  Got black background screen with message:

Code Review - Error
Server Error
Cannot store contact information
Feb 5, 2015
Project Member #6 edwin.ke...@gmail.com
Please contect the administrators of the OpenStack Gerrit server. We (the Gerrit Open Source) project do not have access to this system and cannot investigate the issue.
Status: Invalid
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