What steps will reproduce the problem? 1. Installing the latest update 2. 3.
What is the expected output? What do you see instead? I expected snippeley. Instead there was nothing.
What version of the product are you using? On what operating system? Latest Windows 7 x64
Comment #1
Posted on Aug 29, 2011 by Massive KangarooI have the exact same problem & the same system. Furthermore uninstalling 1.1 and installing 1.0 produces the same issue. In the little preview window in the task menue I can even see the code I saved in there but it just will not open...
Comment #2
Posted on Oct 17, 2011 by Massive KangarooI have the same problem... I would be happy if I just could get all my snippets back, but it looks like the data is saved in some files named "PrivateEncryptedData". So getting back the snippets doesn't look like it's going to be easy...
Comment #3
Posted on Nov 14, 2011 by Massive KangarooI got it after googling about the error:
http://blogs.adobe.com/koestler/2009/07/unreadable_encrypted_local_sto.html
Go to the mentioned ELS-folder and just rename the com.snippely*-folder. After that, Snippely shows up again with all of your snippets.
Status: New
Labels:
Type-Defect
Priority-Medium