With the 5.0 beta release of Google Earth, we'd like to make sure that we're getting all the right information from everyone about new bugs. With that in mind, we're starting a new interface, with the original template that you can use to report a bug to the group. Your reports will allow us to collect useful information about the bugs that you're experiencing.

First and foremost, please make sure to distinguish between a problem and a bug. We love hearing your feedback on your Google Earth likes and dislikes, but let's keep this focused on features that are broken!

Before you post a bug, remember to search first here:

• Existing Google Earth issues
• Google Earth Help Center
• Google Earth Help Forum

Remember folks, you may need to use different terms to find what you are looking for.

Another biggie is to make sure that you're running Google Earth with the most recent graphics card driver that is available. To learn more about upgrading the graphics card driver specific to your platform, visit these articles for Microsoft Windows and Mac OS X

The last thing to remember before posting is that not all of our imagery is in high resolution. Although we have high resolution coverage for more than half of the world's population, there are some areas that may still appear blurry. You can check out this article for more information about blurry imagery here.

_And if you've gone through all the above steps, and you're still pretty sure you've found a bug, post your bug report right here.

We'll compile the results and make sure all of your information gets to the right place, even if we can't update to each issue. We appreciate your feedback and help as we work to improve Google Earth!_

Thanks and keep exploring,

The Google Earth Team