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btstack - issue #10

Mouse: Problem Syncing Mouse


Posted on Jan 6, 2010 by Massive Bear

What steps will reproduce the problem? 1. Open btstack mouse and turn bluetooth mouse on 2. Choose mouse and have it start to sync 3. Get error message

What is the expected output? What do you see instead? I expect it to sync and start working but I get an error message saying "your mouse turned off its discovery and is unable to sync" yet I have tried pushing the visibility button when it is syncing and it didn't do anything

What version of the product are you using? On what operating system? Microsoft Bluetooth Notebook Mouse 5000 on jailbroken ipod touch on 3.1.2 operating system.

Please provide any additional information below.

Comment #1

Posted on Jan 6, 2010 by Swift Ox

hi. I have multiple reports on that particular mouse not working. if you like please attach /tmp/hci_dump.pklg here

Matthias

Comment #2

Posted on Jan 6, 2010 by Massive Bear

alright i did.

Attachments

Comment #3

Posted on Jan 6, 2010 by Swift Ox

thanks. the iPhone only sees a Dell Wireless 370 .. that's probably your laptop and nothing else. Do you can see the mouse when searching from the pc? please try to finf out how you can make the mouse discoverable/visible. sorry.

Comment #4

Posted on Jan 6, 2010 by Massive Bear

shoot, i forgot, when my laptop is on is only finds the dell wireless 370 thing. maybe because my mouse is synced with my laptop? i'm not sure. anyway, when my laptop is off it recognizes the microsoft wireless bluetooth 5000. i'm guessing this file will look a little different.

Attachments

Comment #5

Posted on Jan 7, 2010 by Happy Monkey

Hi. I have the same problem with my Ms 5000 mouse. The app sees the mouse while its in discovery mode but fails to pair.

Comment #6

Posted on Jan 8, 2010 by Quick Camel

I have a similar problem with my MS BT Notebook Mouse 5000 and iPhone 3GS 32Gb. I start Mouse Selector, then put my mouse in discovery mode. The name then pops up on the screen, I click on it, and i'm told "Connecting . . . " Then after a while it fails with the error message, "Connection Failed! Please make sure that it is still discoverable."

Attachments

Comment #7

Posted on Jan 8, 2010 by Quick Camel

Sorry, I forgot to mention my iPhone is running jailbroken OS 3.1

Comment #8

Posted on Jan 11, 2010 by Happy Giraffe

Comment deleted

Comment #9

Posted on Jan 11, 2010 by Happy Giraffe

I have the same problem that my iphone 3GS(JB 3.1.2, 16G), 3G(JB 3.1.2, 16G) can't finish the connecting to my MS BT Notebook Mouse 5000. But I try another Bluetooth mouse(ASUS), it can be connected with my iphone.

Comment #10

Posted on Jan 22, 2010 by Happy Rhino

I have the same issue with the BT 5000 Mouse from MSFT. If there is I fix I would love to know about it.

Comment #11

Posted on Feb 5, 2010 by Swift Ox

please try again with current BTstack Mouse - the authentication problem is gone for most users now

Comment #12

Posted on Feb 5, 2010 by Quick Camel

I tested it when the update came out. Worked fine, then it disconnected. Have not looked at it since. Will try it again and if the same issue happens again, will get you a dump in a new thread.

Once again, my Microsoft Bluetooth Notebook Mouse 5000 connects fine to my iPhone without the discovery issues reported in this thread. Thanks!

Comment #13

Posted on Feb 15, 2010 by Swift Ox

hi. please try again with BTstack-0.1-551 update and report back with new hci_dump.pklg

Comment #14

Posted on Feb 16, 2010 by Swift Cat

Matthais -

Another great product. I also found that my MS BT 5000 would not work initially. It appeared to connect but did not ever show the pointer. However, respringing my device seemed to rectify the problem.

Great work.

Cheers,

Eric

Comment #15

Posted on Feb 25, 2010 by Swift Ox

(No comment was entered for this change.)

Comment #16

Posted on Mar 1, 2010 by Swift Ox

(No comment was entered for this change.)

Status: Verified

Labels:
Type-Defect Priority-Medium