My favorites | Sign in
Project Hosting will be READ-ONLY Thursday at 3:00pm UTC for up to 3 hours for network maintenance.
Project Home Downloads Wiki Issues Source
Search
for
KnownIssues  
Known issues with the plugin
Updated Feb 4, 2010 by joeta...@gmail.com

Known Issues

  • In order for Google Analytics reports to work, your server needs to have the CURL PHP libraries with OpenSSL support installed. Let me know if you have CURL for PHP installed, but still can’t get Google Analytic reports to work.
  • Related to the above point, your web server needs to be able to make outgoing calls to Google’s servers on port 443
  • Make sure your Analytics language settings is set for “US English” (under My Accounts)
Comment by esc...@gmail.com, Oct 9, 2007

Version 0.84 has issues under WP 2.3. The plugin generates a fatal error on the reports page. To fix this error, edit wp-content/plugins/tantan/wordpress-reports/tantan_reports_load.php

Search for: require_once(dirname(FILE).$tmpPath.'/wp-admin/admin-db.php'); and comment out that line thus: / require_once(dirname(FILE).$tmpPath.'/wp-admin/admin-db.php'); /

This should solve the issue.

Comment by esc...@gmail.com, Oct 9, 2007

err.. sorry.. the wiki markup b0rked the comment out information. To comment out the line place a # at the beginning of it.

Comment by vgrub...@gmail.com, Oct 30, 2007

Warning: tantan_googleanalytics(HTTP/Request.php) [function.tantan-googleanalytics]: failed to open stream: No such file or directory in /home/studiow/public_html/wp-content/plugins/tantan/wordpress-reports/lib.googleanalytics.php on line 60

Got this error message when attempted to configure reports.

Fatal error: tantan_googleanalytics() [function.require]: Failed opening required 'HTTP/Request.php' (include_path='/home/-----/public_html/wp-content/plugins/tantan/wordpress-reports/PEAR:.:/usr/lib/php:/usr/local/lib/php') in /home/----/public_html/wp-content/plugins/tantan/wordpress-reports/lib.googleanalytics.php on line 60

Comment by kenny...@gmail.com, Dec 2, 2007

I got this error message for some of the boxes on the reports page

Warning: array_combine() [function.array-combine]: Both parameters should have an equal number of elements in /home/user/blog/wp-content/plugins/tantan/wordpress-reports/lib.googleanalytics.php on line 454

Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /home/user/blog/wp-content/plugins/tantan/wordpress-reports/lib.googleanalytics.php on line 454

Comment by erik.he...@gmail.com, Dec 10, 2007

FYI... I needed to do the following...

apt-get install php-pear

in addition to installing php5-curl

Comment by Christop...@gmail.com, Dec 28, 2007

I got the same error as kennymxp using wp2.3.1 hosted by bluehost.

Comment by ajan...@gmail.com, Feb 11, 2008

I have the same error as kennymxp and christop... WordPress? 2.3.3 and Reports 0.84.

Comment by admira...@gmail.com, Jul 6, 2008

Running ver 0.87 Wordpress Version 2.5.1 Unable to select a site profile under Google Analytics. There is no data listed in the drop down box.

Comment by wpo1...@gmail.com, Aug 5, 2009

I get an er msg:

The plugin does not have a valid header.

owen@amiabledragon.com

Comment by woho...@gmail.com, Oct 12, 2009

Runing ver. 0.89 on wordpress 2.8.4 and can't loguin to google analytics. I'm sure I'm using god login and pass, because on google works perfect, but on wordpress shows wrong login or pass.

Comment by WiseOwl9...@gmail.com, Oct 12, 2009

wohoo86: To fix login issue try adding cookie jar and cookie file options to sendRequest function in tantan-reports/lib/curl.php:

	// Set cookie file so analytics doesn't complain about missing cookies.
        curl_setopt($this->curl, CURLOPT_COOKIEJAR,"/tmp/my_cookies_jar.txt");
        curl_setopt($this->curl, CURLOPT_COOKIEFILE,"/tmp/my_cookies_jar.txt"); 

I added the two lines above just before the curl_exec function.

Hope that helps.

Comment by liz....@gmail.com, Oct 30, 2009

WiseOwl9000? - I have the same problem as wohoo86, same versions of the plugin and wordpress.

Added the 2 lines above, still getting an error when trying to save the login/password to Analytics.

Comment by mocki...@gmail.com, Nov 3, 2009

yes me too

Comment by viitaj...@gmail.com, Nov 24, 2009

added those 2 lines before curl_exec, switched plugin off/on no luck.. same problem - cannot login into google analytics

Comment by rickblac...@clothesandkids.com, Dec 9, 2009

I just downloaded the .89 version and the problem is still there.

Comment by jim.kask...@gmail.com, Dec 12, 2009

Just downloaded lastest....and having same Google Analytics login/password problem. Seems this has haunted the plugin since its first release in 2006!

Comment by maggie.d...@gmail.com, Dec 26, 2009

When I first set up this plug-in last summer, it worked fine. No problem whatsoever. Then this fall, around October, it stopped working. I've tried all the things above, it still won't function. Any other suggestions?

Comment by uniqu...@gmail.com, Jan 23, 2010

Has anyone got this problem fixed. I have the same thing happening to me. I have tried everything above and still the same problem. I hope someone has figured this out and will post the fix right here. Thanks in advance, Steve

Comment by askkimb...@hotmail.com, May 8, 2010

I'm having the same problem as all these others--I can login fine through Google but not through the plugin. I haven't tried pasting in those lines yet as it might take me some time to figure out exactly where to post it. Anyone else have any luck fixing it?

Comment by askkimb...@hotmail.com, May 8, 2010

I checked the lib/curl file and couldn't find anywhere it said "curl_exec function" so either its missing, and maybe that's the problem, or I'm really dense and can't find it though I went through the code line by line twice. I'd really love to get this working.

Comment by progress...@gmail.com, Sep 10, 2010

same problem i have the plugin in 3 of my sites and cannot get any data. There is an error at the login stage. I keep getting the message: There was a problem logging into your Google Analytics account: Your login and password don't match. Make sure you've typed them in correctly. I have no problems logging in to my google account though. Will deactivate for now. With thanks, Ken.


Sign in to add a comment
Powered by Google Project Hosting