Troubleshooting and Support

Use Firebug extension for Firefox (or similar tools) to view pages source, objects loading diagram, request and response headers etc. This data will help you to acquire information on Web Optimizer activity on your website.

If you stumbled across a problem during Web Optimizer installation or operation refer to one of the following sections:

• Installing issues
• Client-side issues
• Server-side issues

If none of these sections helped you resolving your issue please refer to technical support section.