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Main Features:

  • Processing incoming / outgoing calls.
  • Completely isolated environment for different users ( incoming / outgoing routes, dial plan, sip-endpoints, web-interface, cdrs, call-recordings, etc ).
  • Custom greetings support.
  • Email/Twitter notifications.
  • Multiple language voice prompts.
  • Text To Speech ( TTS ) for multiple languages..
  • 'Simple' or 'Expert' mode for configuration.
  • Custom music on hold (MOH) for each user.
  • Multiple language WEB interface with xml/json API support.
  • Flexible customisation for system voice messages.
  • Managing voice mail via phone or WEB interface.
  • User specified time zones support.
  • Call transfer.
  • Call pickup.
  • White / Black lists support for each IVR item.
  • Journal configuration changes.
  • Call Detail Record ( CDR ).
  • XML backup / restore configuration.
  • Multiple roles within a single account.
  • Privated / Shared DIDs.
  • SQL reports.
  • Management API.
  • Google Calendar integration.
  • Support Google Analytics for calls trekking.
  • Radius accounting.
  • Background music for Find-Me / Queues.
  • Asterisk 1.8 ( optional ).
  • Support for wideband / HD audio codec ( g722 ).
  • Multiple Themes.
  • Custom branding.
  • Recording outgoing calls ( auto / on demand ).
  • Full DTMF history for each call.
  • Support presettings for SIP providers.
  • Support Multi-tenant asterisk with Kamailio as sip registrar server / load balancer.
  • FMC - Fixed Mobile Convergence / Call transfer without breaking the call.
  • Google-chart for extended statistics.
  • WEB logon / logoff for the agents of the queue.
  • Several types of extensions:
  • Playback
  • VoiceMail
  • DialOut with Find-Me feautures.
  • Company Directory
  • Schedule
  • WEB-Request
  • Chat-Room ( with IceCast broadcast )
  • Fax2Email
  • DTMF2Email
  • Polling ( Voting )
  • DISA
  • Podcast2Phone gate
  • ACD Queues
  • CallBack
  • DateTime
  • Fax on Demand
  • Bulletin board system
  • CallBlast ( Predictive Dialer )
  • WEB Variables
  • Stored DB variables
  • Goto If
  • Alarm clock ( Telephone Reminder / Wake Up )
  • Google Calendar - Shedule
  • RoboTEXT with support money, date, time, phonenumber, percent, degree formats
  • MP3 Streaming
  • Call Parking
  • GoogleCalendar - Events: reads events via TTS + confirmation / cancellation of events.
  • Paging / Intercom

Start using right now - just download vmware image and run it in VMWare Player !

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