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FAQ
FAQQ. Is SF3 compatible with the new iCloud calendar ? Unfortunately no, the new iCloud calendar changes your calendar from a local calendar to a caldav calendar. The SyncService framework that SF3 uses does not support caldav calendars. Q. Is SF3 compatible with the mobile me calendar ? Unfortunately no, the new mobile me calendar changes your calendar from a local calendar to a caldav calendar. The SyncService framework that SF3 uses does not support caldav calendars. Q. I want to remove the data it copied from Salesforce.com First and foremost, before you delete any contacts, events or todo's on your Mac, stop SF3 and delete the application, otherwise on the next sync it will perform the same deletes in Salesforce.com. Q. There's no related To information in iCal, is it broken? The iCal objects for Events and Todo's have nowhere to store the Related To data that Salesforce.com can track, and so it can't be synchronized over. Q. I just want a simple one way Salesforce -> Mac distribution, is that possible ? SF3 is explicitly designed to do 2 way synchronization of data. Spanning Salesforce will let you subscribe to your salesforce.com calendar from iCal, which is a one way publication.
Update: As of v0.65, there's a one way sync option in the preferences. Q. What version of Salesforce.com do I need ? As of v0.62, SF3 Works will all Salesforce.com Editions, earlier versions require an edition that includes API access. Q. SF3 is broken, why can't i login? SF3 uses the API to access Salesforce.com, the login process for the API may require you to use your security token in conjunction with your password. for more info start with this intro to the Identity Confirmation features Q. What version version of OSX do I need ? v0.65 and higher require OSX 10.6 (aka Snow Leopard) v0.52 and higher was built & tested on OSX 10.5 (aka Leopard), it should run on 10.4.8 (or better) but i have not tested that. It should also run fine on OSX 10.6 v0.48 was built & tested on OSX 10.4 (aka Tiger), this version has calendar sync issues on 10.5 (aka Leopard) Q. Where can i suggest new features ? Use the Issues tab to suggest new features, enhancements or bugs. Q. I want to help, how do i submit patches ? The current source code is available on Github clone the project and send me a pull request, there's lots to do, so dig in! Q. I get an error about a field not existing, what do i do The current version requires that all the mapped fields (see the field mapping page for details) are API available in Salesforce.com, if you have Profesional Edition, make sure all these fields are on your page layouts. If you're on Enterprise edition, make sure the fields are all visible in the Field Level Security Setup. A future version may allow for you to customize the field mappings |
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Everything has been working fine with sfCubed, up until this morning. Now I'm getting the following error message when I try to sync my iCal to Salesforce:
clientAcceptedChangesForRecordWithIdentifier:formattedRecord:newRecordIdentifier:keepAwayFromServer:?: you can't change the record identifier from AC74AB5F-E2AE-418A-A9A4?-4523F8719B6A to 005300000026o2NAAQ-Calendar: it is already associated with a different record.
Any ideas as to how I can drill in and locate the bad record that is causing the bottleneck?
Thanks!
Jordan
Hi,
Where do I find the field mapping page?
Secondly, can we sync to a specific group? Or do we have to sync to the salesforce.com group? If it's a salesforce.com group then this creates an issue with my iPad and iPhone devices that are currently syncing perfectly......I believe. Thanks