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Updated Oct 20, 2009 by yonizaf
Labels: Featured
PossibleProblems  
Possible problems with installation and login

This page is old, and it's content is outdated.

Common Problems

If you got the message saying Login to Google Failed! and want to report about it, please follow these steps:
  1. First make sure that your account is working (try login to Google Reader in-browser), and that you typed your username/password correctly.
  2. Get the Debug build and try it.
  3. In Preferences window, near the red error icon, should be a link that says Copy Error: Click it, it will copy the full error report to Clipboard. (If you want to read it, paste it (Ctrl+v) in notepad and such)
  4. Create an issue or look for a similar one and enter your bug report. Paste the copied error report from last step, and add any relevant information (app version, windows version, was it working before, etc.)

For any other issue, please report (on the Issues tab) as well and we'll try to work it out.

If you think more info should go into this page, feel free to comment below.


Comment by jjones511, Sep 23, 2009

download but it not cant get the username to work.

Comment by yonizaf, Sep 23, 2009

this is not the place to report it. you should add an issue on the Issues tab.

besides, you might want to add some more details besides "not working".. the version you tried, the message you get, your windows version etc.. otherwise it's hard to help.


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