queplix - Google Code

Code license:	Mozilla Public License 1.1
Labels:	customersupport, customercare, CRM, helpdesk, tickettracking, opensource, support, bugtracking, helpdesk, emailticket, GWT, web2.0, J2EE, defect, AJAX

Show all Featured downloads:
QUSA.pdf QueWeb 3 0 OSS Administration Guide.pdf QueWeb 3.0 OSS Installation Guide.pdf QueWeb 3.0 OSS User Guide.pdf QueWeb OSS 3.0.1 release notes.doc QueWeb_3.0.0.8.src.zip QueWeb_3.0.1.2.src.ZIP QueWeb_3.1.0.src.zip Things to do in demo.pdf

Links:	Queplix Site Live Demo QPL License Compare Editions QueWeb Installers (register) Google GWT and Queplix iGoogle and Queplix Google Queplix Interview Queplix Secure Iniversal Search
Blogs:	Queplix Forum Queplix Blog on IT Toolbox
Feeds:	Project feeds
Groups:	Queplix Corp. Google Group

People details

Project owners:
	syaskin
Project committers:
	azudin, dantonov.queplix

QueWeb is a first Open Source web-based Customer Care solution entirely based on Google Web Toolkit GWT. It contains powerful Bug Tracking, Help Desk, Customer Portal, Email processing, HR, Change Control, Survey, Email-to-Case processing and many other modules.

QueWeb Open Source edition is designed for SMBs and has everything you need to establish an effective and professional Customer Care for your company: Interaction and Case/Ticket submissions, Email Monitoring and Routing with Auto-Ticket creation, Auto-Reply, Customer and Organization Management, Employees Management, Product management, Workflow and Notifications, Escalations, Roles Access, etc.

Contact Queplix if you need to request a legacy migration from existing CRM or Customer Care software into QueWeb. Queplix has automated legacy conversion to QueWeb minimizing user training and data migration by converting most of your legacy meta-data (screens layout, objects, fields, etc.), custom legacy code (VBA etc.) and stored procedures and importing historical data. The automated conversion works from Siebel, Quintus, Vantive, Peoplesoft, Clarify and many other legacy CRM systems. It would save your company's investment into legacy CRM and allow unlimited enhancements.

Our Enterprise and Hosted versions add Secure Universal Search capability. The search module is available as a hardware appliance (QUSA). It is sold bundled with Google Search Appliance (GSA). With QUSA you can add any corporate applications as well as documents to a secure universal search portal. Depending on your role within your organization, the search results will present information that you are allowed to see in individual applications you already have access to, and it will do so based on your company's objects ranking and relevance. With the hosted version you can use the Secure Universal Search as a service; Queplix will store your index externally and provide search service through a secure IP channel to your company authenticated users.

Please contact us info@queplix.com for more info or login to the live demo (http://demo.queplix.com) and click on the Google Search in the right corner toolbar.