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QueWeb is a first Open Source web-based Customer Care solution entirely based on Google Web Toolkit GWT. It contains powerful Bug Tracking, Help Desk, Customer Portal, Email processing, HR, Change Control and many other modules and is designed for companies in various industries that sell technically complex products and services.
QueWeb Open Source edition is designed for SMBs and has everything you need to establish an effective and professional Customer Care for your company: Interaction and Case/Ticket submissions, Email Monitoring and Routing with Auto-Ticket creation, Auto-Reply, Customer and Organization Management, Employees Management, Product management, Workflow and Notifications, Escalations, Roles Access, etc.
Contact Queplix if you need to request a legacy migration from existing CRM or Customer Care software into QueWeb. Queplix has automated legacy conversion to QueWeb minimizing user training and data migration by converting most of your legacy meta-data (screens layout, objects, fields, etc.), custom legacy code (VBA etc.) and stored procedures and importing historical data. The automated conversion works from Siebel, Quintus, Vantive, Peoplesoft, Clarify and other legacy CRM systems. It would save your company's investment into legacy CRM and allow unlimited enhancments.
