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FAQ
Questions that are frequently asked.
Featured Frequently Asked QuestionsThe plugin doesn't show up in the list of accounts to addWindows:
How do I know what version of the plugin I'm using?
I upgraded Pidgin on Windows and now the protocol icons have goneEither,
Does Facebook Chat support SSL/HTTPS?The short answer is "yes". The long answer is "yes, but only for login". We've tried using an SSL/HTTPS connection for chat, however the way of communicating with the server (over a long-polling Comet/HTTP streaming connection) doesn't work with HTTPS. If you're wanting encryption, I recommend the OTR plugin. Why do I appear online on my buddy list when I set my status to away/idle?Due to how the Facebook protocol works, you will only ever appear to yourself as available/online Why do I appear online on other peoples buddy lists when I set my status to away/idle?Unfortunately, it can take 15 minutes of being in an away/idle state before the Facebook servers recognise you as idle. Why do I get messages from random numbers whenever I send/receive a message?You need to make sure you have at least version 1.61 of the Facebook plugin as well as at least version 0.7.6 of json-glib. If you run Pidgin Portable, you'll need to download the json-glib dll again. If you're on Ubuntu, you'll want to download it from here Why do I get a captcha message that won't go away?If you get asked for your date of birth, you need to update to at least version 1.62. If you're getting the two word captcha, that code hasn't been finished yet, but there needed to be an update to fix other crashes. Just wait for 10 minutes before trying to sign in again. Why does Pidgin keep asking me to accept a certificate?If Pidgin repetitively requests for your confirmation to use a certificate, as it is described in this ticket, you will need to get the latest Facebook certificate CA's root certificate. As of 13 Feb 2012, you will have to visit DigiCert's root certificates page and download the DigiCert High Assurance EV Root CA. Rename the downloaded .crt to .pem and install it into the Pidgin ca-certs directory. Why do the names on my buddy list not update when my friends change their names?The workaround for this is to right-click on the buddy in the buddy list, click "Alias..." and then delete their alias. Don't ask :) Why aren't all my friends/friends lists showing in my buddy list?The server only sends online friends and lists. As your friends come online, your buddy list will slowly fill up. |
i've been thinking "damn wouldn't it be nice if i could just use facebook through pidgin instead of through the buggy ass pile that is facebook chat (javascript error popups every 3 minutes and weird bugs where the typing textbox loses focus) but i was too lazy to look to see if there was a plugin for pidgin and here it is! thanks!
i have a problem: when i use the version 1.60 of the plug-in, the program automatically write my status on my wall ("online or absent") and it's boring to delete all, can i have a help?
lukebdb and all ...The plugin will write status updates to Facebook. This caught me out on the first day, because Pidgin wrote "Is not here right now." half a dozen times to my wall before someone asked what point I was trying to make.
To disable this, in Pidgin, go to Modify Account -> Advanced and uncheck "Set Facebook status through Pidgin status".
In the Advanced tab, you will see some other neat little customisable features.
I am running Windows XP, Firefox 3.5.3. I attempted to download pidgin-facebookchat-1.61.exe and my virus detection program reported it as having win32:Trojan-gen (an apparent virus or worm). Thinking it might have been my computer that has the problem, I attempted to download the same file from another computer in the house, but got the same virus message. I don't see anyone else reporting this problem and am asking if you have any suggestions. Thanks for any helpful comments.
Worked fine for me for a few hours in ubuntu.
Then its says disabled + invalid user/pw, even though everything is the same and I havn't changed a thing?
error: "server closed the connection" constantly, worked fine for a while.. now this.
"or, extract the facebook_icons.zip file to your C:\Program Files\Pidgin\pixmaps\pidgin\protocols directory (or equivalent) "
So then what is the Linux Equivalent? There is no "pixmaps" directory under "/usr/lib/pidgin" so am I to create one? Or does the Linux Version stash these things under /home/user/.purple or somewhere else?
Hey, the app is asking me about my birthdate because facebook thinks i am not who i am! its asking: year: ... month: ... and date: ... i tried every combination possible (like yyyy-mm-dd or yyyy-month in letters-dd) but always when i click the OK button Pidgin crashes down... it also does not appear in the plugin list but worked until this birthdate window came. running on windows 7, newest pidgin and newest .exe plugin from here...
SSL Connection Failed.... how to correct this?
I'm having the same issue as Patrick Dressler with windows 7 ultimate x64. Last night I installed it and It worked for a few hours. Then it just started disconnecting and reconnecting. Wrong password it said every time. Then I started getting the "Captcha" pop up.
Patrick and Adrian, are you using the newest version? I was having this problem as well but I just upgraded and that seems to have solved it.
how to find out wich version of the plugin do i have? its not in the plugin list... but installed it on Oct, 30th.
i did find the setup file, there it says version 1.61
it seems like its working with 1.62 =) =) @ Adrian!!
There's a trojan virus in the addon according to Kaspersky Internet Security 2010. Is this a fluke, or did you guys intentionally put this in?
1.64 is the latest version.
I am getting this error: "server closed the connection" constantly
Hi, I have just install the plugin but it keep on disconnecting.Facebook Chat plugin install version is 1.60-1.1,libjson-glib-1.0-0-dbg,version 0.7.6ubuntu1.The app is also asking:year: ... month: ... and date:. How should i solve this problem
Thanks
Bug discovered in 1.64. The bottom buddy in the facebook list often displays the name of the buddy above it. When hovering over it with the mouse, it changes to something else like "Other Contacts" or "Buddies"
Has anyone else seen this behavior?
This may not be a frequently asked question, but I don't know where else to ask it:
How do we debug this plugin? There are some really annoying issues which need fixing and I'd really like to have a go at fixing them myself, but I have no idea how to debug this plugin.
What do people use when writing/debugging libprpl plugins? Is there a guide/tutorial we can follow?
@lfenison This happens to me occasionally, too. Is this reported?
since the FB chat window is now a duplicate of Pidgin's, could it just stay down?
Is it possible not to have the "normal" FB chat window pop up when using Pidgin (with its FB-plugin)? It would be great; not only is that ("original") chat window just an unnecessary duplicate now, which needs to be closed by corner-click each time, but FB chat messes up the browser (or freezes the entire OS) quite often...
(Facebook plugin version = 1.64 ; Pidgin version = 2.65 ; OS = Win32 XP-sp2)
I downloaded the 3 things it says to download but when i try to launch it, it says it couldnt find the installation, did i download the wrong things? libfacebook1.64.dll, pidgin-facebookchat-1.64, libjson-gib-1.0.dll (windows computer)
how will the move from facebook to open up to the xmpp/Jabber protocol affect the development? http://www.facebook.com/sitetour/chat.php
wow great tool .. the special facebook smiley would round everything up (espacially the pingu and the bold command)
I installed the 1.65 version, but when pidgin freezes when it tries to connect to fb
I installed the 1.65 version, but when pidgin freezes when it tries to connect to fb
same for me! on ubunutu
Hi,
Fedora12, Pidgin 2.6.6, libfacebook64.so 1.6.5
It appears to load the Facebook plugin and then immediately unload it, without giving me any chance to do anything: (00:31:36) plugins: probing /usr/lib64/purple-2/libfacebook64.so (00:31:36) plugins: probing /usr/lib64/purple-2/libmyspace.so (00:31:36) plugins: Unloading plugin Facebook
What should I be looking at?
I've use this plugin on pidgin portable (by PortableApps?) and it's work. But, the icon is not work. I've extract it (icons and plugins) to PidginPortable?/App/Pidgin/pixmaps/pidgin/protocols directory. But, it's still doesnt work. Can anyone help me how to fix this.
NB: Sorry for my poor English.
@costversion: I'd really like to know too, how to close the Facebook chat window. I clicked Sign out from its menu, but I got signed out of Pidgin too.
All I managed to accomplish in terms of disabling was to stop the sounds it makes when a buddy sends a message.
I'm assuming there's no problem, but I should ask: will this work with Finch?
@bikefridaywalter: works great with Finch, I use it on my T-Mobile G1 phone :)
Just recently stopped working for me. Pidgin 2.6.6, same issue as scotttocs
json-glib required version and the oldest online require glib 2.16. RHEL and CentOS are on 2.12.3. Moving RHEL/CentOS to glib 2.16 is probably likely to break lots! I just hope the crappy community that is RHEL and CentOS get fixing up an rpm for extras!
Facebook now works with XMPP which for those that dont know is the open jabber standard :) This means pidgin no longer needs this plugin! :)
http://www.facebook.com/sitetour/chat.php#!/help/?topic=chatclient&__a=6&ajaxpipe=1
I have just unstalled pidgin and this plugin and i am having a problem. I connect to facebook and then the facebook server keeps kicking me out?
Please help
I use Pidgin 2.7.7 and last Facebook plugin not work for me. In the facebook I have connected many people, but in pidgin at the same time - none. What is the reason for that?
You have to install version 1.69 for a fix.
r2d2: I installed 1.69, as well as pidgin 2.7.7 and it still doesn't seem to work.
Hello, I experienced a problem with the notification of contacts, now all my contacts do not show on the network, but when I go to a Web page using your login, then friends are in the network browser, but the program does not appear, they are grayed out and not in the network.
Здравствуйте , У меня произошла проблема с статусами контактов, теперь все мои контакты показывают не в сети , Но когда захожу на Веб страницу под своим логином , то друзья находятся в сети браузера , но в программе не отображаются , они серым цветом и не в сети.
g'day ... i have installed the latest (windoze) pidgin (2.7.10) and then the latest facebook plug-in i could get from you, but when i add my f.b account i keep getting "Error getting info from Facebook" (i tried putting in an incorrect UID/PWD and it correctly tells me i have an incorrect password). hope someone can help ... thanks.
Same error here
Same error.
Me too
Try disabling Secure Browsing (https) from your Facebook settings. Cheers!
Yes man, you're right: disabling https from Facebook settings the program connects, but every time I try to send a message it tells me "Close and reopen your browser window", son I'm still stuck
same problem, it keeps giving me "close and reopen your browser window" message, when i send a message. since the first time i use this plugin
Hello. I downloaded the lates version of facebook plugin from this page. But I can not send any message. When I send a message I see "close and reopen your browser window" What can I do Thank you
I repeatedly get mail saying I have a "Facebook Syndication Error" in my mail messages. So repeated, that I've had to disable this plug-in.
Any help suggestions?
For the syndication error, go to http://www.facebook.com/notifications.php and then copy the Via RSS link on the page. In Pidgin, go to Accounts / Facebook / Edit Account, to the advanced tab, and then enter the copied link in the Notifications RSS Feed URL box.
It appears that Facebook reset the URL as I noticed the key value in my new URL has changed from what pidgin-facebookchat had in it's stored URL.
Same problem for me : Hello. I downloaded the lates version of facebook plugin from this page. But I can not send any message. When I send a message I see "close and reopen your browser window" What can I do Thank you
I get the error: "Error getting info from Facebook" - any idea?
Thanks for this pugin! And just wanted to point out that it doesn't work if "Login notifications" is enabled in your Facebook security settings.
Why do I get "Incorrect username or password" even though I properly entered my e-mail address and password? At least, it's not functioning right now, and I am a hundred percent sure I entered them just fine.
@vincentB because it's not your email address you have to put but a username. You can create it through facebook account settings. Then you have to log to facebook at least once with your username instead of your email address. (if you don't do this you it's like the username has not been activated yet)
I get all the time facebook server closed the connection, then I am unable to reconnect trough pidgin unless I log out from everywhere (fb webpage/pidgin) and reconnect. Quite annoying :/