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Issue 452: plugin doesn't always get messages. Facebook.com does
9 people starred this issue and may be notified of changes. Back to list
Status:  NeedMoreInfo
Owner:  eionrobb
Type-Defect
Priority-Medium


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Reported by neuster, Jul 06, 2009
What version of the Facebook plugin are you using? Latest

What version of Pidgin are you using?2.5.5

What Operating System (Windows/Linux 32-bit/Linux 64-bit) are you using?
Ubuntu jaunty

What is the problem?

At random, pidgin-facebookchat wont display messages from Facebook Chat. 
I'll have to login to facebook.com and there might be 1 or two instant
messages from a friend that I didn't get in pidgin.  It's kind of annoying,
as it makes me leave facebook.com open all the time to check to see if
pidgin is displaying it correctly.

Comment 1 by neuster, Jul 06, 2009
It doesn't display the friends as offline or anything, my friends and I can even keep
talking, but at random a message from my friend just wont display in pidgin.  

It happens whether i'm logged into facebook.com or not.
Comment 2 by eionrobb, Jul 06, 2009
What version of the plugin is 'latest'?
You can find out through (from the buddy list) Accounts->Facebook->About Facebook 
for Pidgin
Status: NeedMoreInfo
Comment 3 by neuster, Jul 06, 2009
1.51
Comment 4 by neuster, Jul 06, 2009
updating it.  i'll see if it continues
Comment 5 by neuster, Jul 06, 2009
It's still happening.
log.txt
10.7 KB   Download
Comment 6 by neuster, Jul 06, 2009
still happening.  Sometimes it's just 1 message, sometimes it's 3 or 4 in a row. 
it's pretty annoying.  
Comment 7 by eionrobb, Jul 06, 2009
neuster, we need a debug log of while you're not getting messages that are turning 
up on the Facebook website.

Also, do you have the "show history in new conversations" option check in the 
advanced settings of the account?
Comment 8 by neuster, Jul 06, 2009
I have unchecked the show history in new conversations.

Also I attached a log onto my previous post, and it happened several times during the
log.  
Comment 9 by steve.g.kelly, Jul 18, 2009
This happens to me as well, pidgin just doesn't get all the messages all the time.
Comment 10 by neuster, Jul 20, 2009
This just happened to me quite a few times.  C'mon.  
Comment 11 by teerexx, Sep 02, 2009
I also have the problem. The last 2-3 days it's impossible to use the plugin for 
chat.
Comment 12 by neuster, Sep 02, 2009
yeh last night it got pretty bad.  I dont know if it's something to do with facebook
or what.  it seems pretty random though.  
Comment 13 by LaughLax, Sep 02, 2009
For me, it seems to be worst when my bandwidth use is high, such as when I'm
torrenting something.

I would assume if that's a main cause that, in a cable network, others' network usage
could affect one's connectivity.
Comment 14 by jacobgodserv, Sep 06, 2009
The status is "NeedMoreInfo". What information is needed?
Comment 15 by hackhalotwo, Sep 14, 2009
This sometimes happens to me, but the buddy will sometimes pop offline when he/she is
online. That's usually when I miss messages. It happens if I'm wireless or not, so
it's not a network issue for me, since I have a 10meg connection for my online gaming.
Comment 16 by uolevi, Oct 05, 2009
Well, I miss messages also in the facebook.com, browser may hang up, messages pop up
randomly, for example messages are added between already sent and received messages
which is pretty annoying feature in instant messaging. If there is a problem also in
plugin, I think they relate somehow to Facebook's systems.
Comment 17 by n_p...@seznam.cz, Oct 17, 2009
Maybe as new Issue 551.
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