| |
ID |
Type |
Status |
Priority |
Milestone |
Owner |
|
Summary + Labels |
... |
| |
1 |
Enhancement
|
Accepted
|
Medium
|
----
|
tritchey
|
|
Include quote of ticket description in replies
|
|
| |
2 |
Enhancement
|
Accepted
|
Medium
|
----
|
tritchey
|
|
Allow tickets to be auto-assigned
|
|
| |
3 |
Enhancement
|
Accepted
|
Medium
|
----
|
tritchey
|
|
Allow Custom Ticket Response Templates
|
|
| |
4 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Manufacturer Model Number
|
|
| |
5 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
System Profiles
|
|
| |
6 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Limit how much of a ticket details are shown
|
|
| |
7 |
Enhancement
|
Accepted
|
Medium
|
----
|
tritchey
|
|
Handle multi-part messages better
|
|
| |
8 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Network Performance
|
|
| |
9 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Automate Actions
|
|
| |
10 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
application-level alerts (SQL Server, etc)
|
|
| |
11 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
custom report templates
|
|
| |
12 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
view event logs
|
|
| |
13 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
View/Edit Registry Settings
|
|
| |
14 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Software management
|
|
| |
15 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Instant Messaging Integration
|
|
| |
16 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
SNMP Integration
|
|
| |
17 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Manually Tracked Devices
|
|
| |
18 |
Enhancement
|
Accepted
|
High
|
----
|
tritchey
|
|
Linux Client
|
|
| |
19 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
File Browsing
|
|
| |
20 |
Enhancement
|
Accepted
|
Medium
|
----
|
tritchey
|
|
AJAX in the interface
|
|
| |
21 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Smart Tags
|
|
| |
22 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
RSS feeds
|
|
| |
23 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
PDF report generation
|
|
| |
24 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
track web usage
|
|
| |
25 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
property note field for individual items
|
|
| |
26 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
button to email reports to 3rd party
|
|
| |
27 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
sort by last time online
|
|
| |
28 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
manual updates of templar
|
|
| |
29 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
filter for all reports
|
|
| |
30 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
turn searches into filters
|
|
| |
31 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
combine software versions
|
|
| |
32 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
list services (start/stop) in computer details
|
|
| |
33 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
additional ip address information (gateway, WINS, DNS, etc)
|
|
| |
34 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Active Directory ou information for tagging computers
|
|
| |
35 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
add users by account instead of typing in emails
|
|
| |
36 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
have users customize their alert delivery in their preferences
|
|
| |
37 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
trends in the weekly report
|
|
| |
39 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
OS X Widget
|
|
| |
40 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
iPhone Page
|
|
| |
41 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Vista Widget
|
|
| |
42 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
OS X Agent
|
|
| |
43 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
check units qualifier, and standardize return type (KB vs. BYTE)
|
|
| |
44 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
ability to sort tickets (priority, due date, etc)
|
|
| |
45 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Print Style Sheets
|
|
| |
46 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Limit what a user can see based on his group
|
|
| |
47 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Shrink-to-fit remote desktop
|
|
| |
48 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
create an event report page with begin/end, tag and type filters
|
|
| |
49 |
Defect
|
Accepted
|
High
|
----
|
tritchey
|
|
IE only prints first page of inventory report
|
|
| |
50 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Tags in the Advanced Search Page
|
|
| |
51 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
export search results
|
|
| |
52 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Alert for when New Computers come online
|
|
| |
53 |
Enhancement
|
Accepted
|
Critical
|
----
|
tritchey
|
|
Anti-virus out-of-date alert
|
|
| |
54 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
Group Alerts
|
|
| |
55 |
Defect
|
Accepted
|
Medium
|
----
|
tritchey
|
|
IE7 shrinks the remote desktop window too small
|
|
| |
56 |
Enhancement
|
Accepted
|
Low
|
----
|
tritchey
|
|
processes stopping on reboot/shutdown triggering alerts
|
|
| |
57 |
Defect
|
Accepted
|
Medium
|
----
|
----
|
|
Archon login fails, no error or email
|
|
| |
58 |
Defect
|
Accepted
|
Medium
|
----
|
tritchey
|
|
Alert settings do not propagate to new computers
|
|
| |
59 |
Defect
|
Accepted
|
Critical
|
----
|
tritchey
|
|
Arbiter not allowing agents to connect
|
|
| |
61 |
Enhancement
|
Accepted
|
High
|
----
|
tritchey
|
|
Refresh button for computer
|
|
| |
63 |
Defect
|
New
|
Medium
|
----
|
----
|
|
Accessing computer details return server error
|
|
| |
64 |
Enhancement
|
Accepted
|
High
|
----
|
----
|
|
SMTP Port Configuration
|
|
| |
65 |
Defect
|
New
|
Medium
|
----
|
----
|
|
Asset Icon for Windows XP SP3
|
|
| |
66 |
Enhancement
|
Accepted
|
Medium
|
----
|
----
|
|
New Alert For Asset Added
|
|
| |
67 |
Defect
|
New
|
Medium
|
----
|
----
|
|
Feature Request - Groups for Assets
|
|
| |
68 |
Defect
|
New
|
Medium
|
----
|
----
|
|
Feature Request - Alert to specified account for new tickets.
|
|
| |
69 |
Defect
|
New
|
Medium
|
----
|
----
|
|
Ability to apply tags to software and then use for filtering
|
|
| |
70 |
Defect
|
Accepted
|
Critical
|
----
|
tritchey
|
|
Remote Desktop to Vista only SHows Black Screen
|
|
| |
71 |
Enhancement
|
Accepted
|
Medium
|
----
|
tritchey
|
|
Need to be able to resend failed ticketing emails
|
|
| |
72 |
Defect
|
New
|
Medium
|
----
|
----
|
|
Archon crashes when a machine tries to communicate with it
|
|
| |
73 |
Defect
|
New
|
Medium
|
----
|
----
|
|
How to get the source code of Templar?
|
|
| |
74 |
Defect
|
New
|
Medium
|
----
|
----
|
|
SBCL Not Installed by Easy Installer by Default
|
|
| |
75 |
Defect
|
New
|
Medium
|
----
|
----
|
|
Show Current and Last Logged On User (to clients)
|
|
| |
76 |
Defect
|
New
|
Medium
|
----
|
----
|
|
Cannot Delete a computer
|
|
| |
77 |
----
|
New
|
----
|
----
|
----
|
|
Incorrect local time for events
|
|
| |
78 |
----
|
New
|
----
|
----
|
----
|
|
Observer Applet not connecting - run-loop error in event loop: Argument X is not a NUMBER: "OBSERVER"
|
|