Arend,

Is your Outlook using Exchange server?

Hello Denis,

That is correct. My Outlook is configured to retrieve the information from an
Exchange server. All items are offline available in the .ost file.

Outcall 1.4 displayed the contacts without any problem. I'm a little supriced that
the updated version also includes a commercial update. I asked for the possibility. I
got an email in which I was told it costs € 1000.00 a year!

Why not offer the basic functionality for free (integration with Outlook) and add
some additional features that are interesting for commercial users (CRM) who are then
willing to pay for it.

Now my focus is again on an other products similar to this (www.snapanumber.com)

Thanks for your response, Arend

OutCALL 1.50 uses extended MAPI to load contacts from Outlook, and it does not load
contacts from Exchange server (online or offline).
Extended MAPI was introduced in OutCALL 1.50, and the reason for this was that with
the old version of OutCALL, many people had problems with loading their contacts from
Outlook. Other advantage of the extended MAPI is it's speed, and there is no "Outlook
Security" dialog anymore.
Exchange support is available in the commercial version of OutCALL.

Regards,
Denis

The contacts are in my Outlook, even if I do not have a connection to the Exchange
server. I don't need Outcall to retrieve the contacts from the Exchange server. It is
ok to retrieve the contacts from my local Outlook.

Regards,
Arend

Does the commercial version use the newer, faster Extended MAPI as well? 

Does the source code come when you buy the commercial version?

What does the commercial version cost? The bicom site is not very informative about these things.

I got an offer for € 1000.00 per year. This ofcourse is not intersting for me. I use
it on just one computer. When I told this to them, I got a question back, what would
be a reasonable price. I indicated that other products, like calling circles and
snapanumber.com charge about € 30.00 per client (just once). I did not receive an
answer yet.

OutCALL 1.55 with Exchange Support has been released:
http://outcall.googlecode.com/files/outcall-1.55-setup.exe

Regards,
Denis

(No comment was entered for this change.)

hi
i ve installed 1.55 release, expected exchange add on, but Outcall seems to import 
no contact from my Outlook via Exchange server.
what can i do to check it ?

sorry for my bad english.

pascal@pc-informatique.fr

Send me "outcall.log" file from c:\documents and settings\USER\Application Data\OutCall.

Here are my outcall.log file
Thank a lot

outcall.log 3.2 KB   Download

From the log file i cannot see any error messages, it seems like everything is ok.
Can you provide more information about the Outlook and Exchange Server? Are your
contacts stored in the Global Address Book?

No, i am stored my contact in personal contact adress book
here are .db file generated by OutCall

OutCALL.db 7.0 KB   Download

0 bytes   Download

i have installed SQLite Maestro to check outcall.db. The import result is bad. May 
be some problem to join fields between Exchange data and OutCall database when 
language is not english...

OutCALL does not load contacts from Personal Address Book. It works only Outlook
Contacts only, and it loads local contacts stored in Outlook (PST file), as well as
contacts from Global Address List (GAL) from the Exchange Server.
What you can do is to export your contacts from Personal Address Book into a CSV
file, and import them into Outlook.

Regards,
Denis

Hey guys, I'm having the same issue here.

Windows Vista Business x32, Outlook 2007 and Exchange 2003.

When loading the contacts from Outlook, 0 results. When I'm on the e-mail and I click
on the "outcall" button in Outlook, Outlook asks me for permission and I'm able to
call the contact. But Import doesn't work at all.

log file is not helpful at at all:
05.08.2008 11:39 - Using Mail profile: Outlook
05.08.2008 11:39 - ------------------ LOAD OUTLOOK CONTACTS BEGIN ------------------
05.08.2008 11:39 - ------------------ LOAD EXCHANGE CONTACTS BEGIN ------------------
05.08.2008 11:39 - ------------------ LOAD EXCHANGE CONTACTS END ------------------
05.08.2008 11:39 - ------------------ LOAD OUTLOOK CONTACTS END ------------------ 

Please let me know :)

Same problem here.
Outcall 1.5.5
Windows 2003 terminal server
Outlook 2007
Exchange 2008
All english.

No contacts loaded. But when I click on an email of a known contact, and say call,
the correct number is loaded into outcall.

Hi

I have a similar issue.

I am using Vista 32bit with Outlook 2007 and Exchange 2007.

The following message is inside the logfile repeatedly:


10.09.2008 09:22 - Using Mail profile: Outlook

10.09.2008 09:22 - ------------------ LOAD OUTLOOK CONTACTS BEGIN ------------------

10.09.2008 09:22 - ------------------ LOAD EXCHANGE CONTACTS BEGIN ------------------

10.09.2008 09:22 - Get Row Count failed. Error: 6

10.09.2008 09:22 - Failed to load Exchange contacts. Error code: 0x80040200

10.09.2008 09:22 - ------------------ LOAD EXCHANGE CONTACTS END ------------------

10.09.2008 09:22 - ------------------ LOAD OUTLOOK CONTACTS END ------------------

Thanks for reporting the issue. We will try to replicate the same problem with the
same system configuration. We hope to solve this issue as soon as possible, and make
new release with other bug fixes included.

Best regards,
Denis

Hello,

I'm using Vista Business 32bit (dutch, completely up to date) and Office 2007.
The only account in Outlook is my Exchange mailbox, which is available offline.
I'm not getting any errors, but Outcall does not show my contacts. From Outlook, I
can dial the contacts.
(often the first time dial is een error message: Originate failed! Please check your
extensions in Settings-<Extensions, and make sure you are using the right one in the
'Dial From' select box.) When I click on Ok to remove the messagebox and dial
immidiate again, the call is accepted. I did not have this problems in V 1.4

Here is the content of my logfile:

03.11.2008 09:29 - ----------------- OutCALL Started --------------------

03.11.2008 09:30 - Using Mail profile: Outlook

03.11.2008 09:30 - ------------------ LOAD OUTLOOK CONTACTS BEGIN ------------------

03.11.2008 09:30 - ------------------ LOAD EXCHANGE CONTACTS BEGIN ------------------

03.11.2008 09:30 - ------------------ LOAD EXCHANGE CONTACTS END ------------------

03.11.2008 09:30 - ------------------ LOAD OUTLOOK CONTACTS END ------------------

Outcall shows 5 incomplet contacts in the pull down of the dialer. I don't recognize
them although my Outlook contains over 100 addresses in the contacts
A
b
b
C A
d

Hello! 

I am using version 1.55 of outcall.

I have been testing it and now I have questions:
- Is this software free for commercial use? I dont say anywhere a price tag or link.
- How can I translate it into my language (Slovenian); I opened language file and its
not text only.

Thanks!

@celjan79:
According to the homepage, OutCALL is licensed under BSD Open Source license, which
allows for commercial redistribution of modified source code.
(http://developer.kde.org/documentation/licensing/licenses_summary.html). So inject
it into your favorite app and have fun!

Can't get Outcall 1.55 to import contacts from outlook

I use vista x32, outlook 2007 on exchange 2008
any solution on this issue yet...