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AppEngineTroubleshooting
How to give people access for troubleshooting
IntroductionYou've found an issue and the ODK team would like to look at your AppEngine logs and tables to diagnose the problem. Inviting Someone to be a DeveloperGo to https://appengine.google.com and select the application id you're having trouble with. This presents the Dashboard for this application. On the left sidebar, select Permissions under the Administration heading. Enter the full email address (e.g., mitchellsundt@gmail.com) under the Invite a user to collaborate on this application heading. Choose Developer as the Role. Click Invite User Please also send an e-mail identifying the appengine application id and issue. While we can correlate problems with invitations by looking at the administrators of the application, it helps if we have an e-mail from you identifying your application id and issue. Adding Someone as Site AdminLog onto your ODK Aggregate instance using the super-user e-mail or as a user with Site Administrator privileges. Click on the Site Admin tab, and select the Permissions sub-tab. In the text area under the Add Users heading, enter the full e-mail of the user being added (e.g., mitchellsundt@gmail.com). Click Add In the table under Edit Users, check the checkbox under the Site Administrator column heading beside the user you've added. Click Save Changes Please also send an e-mail identifying the appengine application id and issue and notifying us that we've been added as site administrators. It is the only way we'll know that this has been done. |