Open a ticket in the issue tracker.

In general you want to provide at least the version of msn-pecan you are using, and preferably a way to reproduce the problem. Most of the time, however you'll have to provide a debug log.

You can use the same guidelines as Pidgin uses.

Linux

If you are a Linux user just do this:

pidgin --debug > debug-log.txt

And attach the result to the bug.

Crash

If you are getting a crash you need to provide the backtrace, which can be obtained by running piding on gdb. Remember to install the debug package as well (-dbg on debian, -debug on rpm).

However, it's immensely more helpful to provide a valgrind log:

valgrind --leak-check=full --log-file=valgrdind.txt pidgin

Everything will be really slow, but the output will be worth it :)

Windows

Go to Help -> Debug Window, try to reproduce the bug and then Save the result. Attach it to the bug report.

If you are getting a crash instead use a debug version of msn-pecan.