Issue 144 - msn-pecan - Unable to chat after message timed out

Issue 144:	Unable to chat after message timed out
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Status:	Fixed
Owner:	felipe.contreras
Closed:	Jul 12
Type-Defect
Priority-Critical
Milestone-0.1.0

Reported by Aunion, Apr 07, 2009

What steps will reproduce the problem?
1. Send message
2. Haphazardly get error message and not get my messages delivered

What is the expected output? What do you see instead?
This is what I get occasionally when sending a message:

(13:35:30) Message may have not been sent because a timeout occurred:
oi! :p
(13:35:47) Message could not be sent because an error with the switchboard
occurred:
oi! :p

What version of the product are you using? On what operating system?
Using Pidgin 2.5.5, msn-pecan-0.0.18.exe and Windows Vista x64

Please provide any additional information below.
The friend I'm trying to send a message to when I get this error is using
Windows Live Messenger.

	purple-debug.log
	4.6 KB Download

Comment 1 by Aunion, Apr 08, 2009

Getting same issue with another friend who's also using Windows Live Messenger, but
it seems it only comes up when they've got the latest version of it, I don't have any
issues with those of my friends who've got older WLM versions.

Comment 2 by Aunion, Apr 08, 2009

Small update; recently got same issues with a friend who tried using pidgin (I was
using pecan on pidgin, my friend wasn't).

Comment 3 by frasten, May 31, 2009

It could be this pidgin bug: http://developer.pidgin.im/ticket/3330

Comment 4 by Aunion, May 31, 2009

Yes, I read about and experienced this bug before I went over to msn-pecan; it's the
main reason I started using this addon. I was hoping that msn-pecan would fix it,
since the pidgin team seems rather disinterested in fixing anything that's got
anything with msn to do (I'd be too, but unfortunately quite a few of my friends like
to use msn :p).

Comment 5 by felipe.contreras, Jun 01, 2009

There are a few things msn-pecan can do to avoid this problem, and I believe we are
already doing a better job than pidgin, but nonetheless timeouts *will* happen, and
they do even on the official client AFAIK.

Comment 6 by frasten, Jun 01, 2009

No, it's a different thing:
when it happens, I cannot chat anymore with the buddy presenting this issue, BUT I
can talk with other buddies (on the same WLM account).
The only solution for me is to Enable/Re-Enable WLM (reconnecting).
So there isn't a real timeout, or I shouldn't be able to chat with anyone.

Comment 7 by felipe.contreras, Jun 01, 2009

frasten: ok, that is a different issue (critical IMO), can you file a separate bug
for that?

Comment 8 by frasten, Jun 01, 2009

I think this is *that* bug. Can you confirm, Aunion? When you get those timeouts, are
you able to chat with other people?

Comment 9 by Aunion, Jun 01, 2009

Yup, can chat with other people, sort of "singles out" certain people whom I get 
timeouts with.

Comment 10 by felipe.contreras, Jun 02, 2009

Ok, then I'm changing the summary.

Summary: Unable to chat after message timed out
Labels: Type-Defect Priority-Critical

Comment 11 by joshua.thompson, Jun 23, 2009

I get this a LOT, but really only at work. The firewall on the university wifi has an
annoyingly short timeout before it drops connections. Even worse, they changed it
recently so now after the timeout occurs the connections just hang instead of getting
back a RST, so I get my "message could not be delivered" only after 5-10 minutes have
passed.

Is there some way to do periodic keepalive traffic on the switchboard connection? I
bet that would fix this for a LOT of people if not everyone.

Comment 12 by felipe.contreras, Jul 11, 2009

(No comment was entered for this change.)

Status: Started
Owner: felipe.contreras
Labels: Milestone-0.1.0

Comment 13 by felipe.contreras, Jul 12, 2009

The issue was identified and it's fixed in git's master branch. Please verify there,
or in 0.1.0.

Status: Fixed