Updated Jun 20, 2009 by psessoms

SuitableJabberClients

Jabber clients are used by librarian operators to monitor queues and answer patron chats.

This page has been migrated to here.

Other documentation is here.

Related Screencasts (Flash required)

Example widget creation and librarian Pidgin client setup Basic chat widget implementation in simple HTML page. Widget is offline until librarian operator signs in to monitor it in Pidgin client. (1:55; 1.8 MB)

AIM conversation example Reviews AIM gateway in admin interface. Shows AIM patron in Pidgin having conversation with librarian operator in Psi. Note that patron does not need Pidgin; it was just convenient for testing. (2:31; 3.4 MB)

Presence changes. Illustrates widget and AIM buddy online/offline presence changes while librarian operator signs in and out of Psi client. (0:45; 745 kB)

Comment by funcod, Mar 25, 2008

here's a quick tutorial for miranda 1) u need the latest version http://www.miranda-im.org/development/ 2) jabber plugin (v0.7.0.14) http://pescuma.miranda.im/miranda/meebo 3) modified meebome plugin direct link (v0.0.0.2) http://pescuma.miranda.im/miranda/meeboW.dbg.zip

configuration Network>Jabber

>extensions tab tick "this is a meebo server"

restart miranda >(new) meebo tab check the options you need

enjoy ^^ !

Comment by derik.badman, Apr 16, 2008

I can't get Adium to connect to the libraryh3lp.com server. Keep getting a "no nodename" associated with that error. Am I missing something? Is there a particular port number I should be using?

Comment by psessoms, Apr 16, 2008

Derik,

Interesting - have not seen that before. Just to be sure, you're trying to a new Jabber (as opposed to another protocol) account? Can we walk through your Adium acct setup tabs? Mine are:

Account Jabber ID: pam@libraryh3lp.com

Personal (blank)

Options 
Connect Server: (blank) 
Resource: (my machine name) Port: 5222 
Available and Away Priorities: (blank) 
Mail and Security: No checkboxes checked 
Presence Subscriptions: Accept and Add to List

Privacy 
Encryption: Encrypt chats as requested 
Typing: checked 
Music: unchecked

Proxy: 
Connect using proxy: unchecked

Let's start there and see if we can figure it out.

Comment by derik.badman, Apr 16, 2008

Ah yes. I was putting libraryh3lp in as the Connect server instead of using username@libraryh3lp.com as my Jabber id. Jabber ignorance on my part!

Thanks!

Comment by psessoms, Apr 16, 2008

Derik,

Hooray! Glad it worked. Someday, I should make some Adium-specific docs with screenshots for this sort of thing. Most folks probably aren't going to be familiar with Jabber when they start playing with libraryh3lp.

Best, -Pam.

Comment by cloudhime, Jan 23, 2009

Is there an available Trillian plugin? I am unfamiliar with code and am unsure how to go about this.

Comment by psessoms, Jan 25, 2009

Cloudhime,

Trillian PRO claims to have a Jabber plugin. But since I have not purchased it, I don't know how it works. If someone tries it, it would be great if they would put it through the paces using the steps outlined on this page under "The problem with non-suitable clients for queues." I'm sure it will connect to LibraryH3lp and receive chats. The question is whether or not it passes this test.