Jutda Helpdesk is a Django-powered ticket tracking system for small enterprise, designed from the ground up to be easy to use.

We use Google to host our project issue list and our source code / downloads. For further information on this project, including a demo, please visit http://www.jutdahelpdesk.com.

I encourage you to post any feature requests or suggestions in the discussion group.

Note on naming

This product is called Jutda Helpdesk, not Jutda. Jutda is the name of Ross Poulton's web development company, who originally open sourced this product. Please refer to this product by it's proper name, Jutda Helpdesk.

Notes on Forking

This product is relatively new, and while I can appreciate why you might want to fork code to your own repository such as GitHub, I would prefer it if patches were submitted upstream to this code base to help avoid fragmenting the product into multiple unfinished projects. Of course, the code is open source and you're free to fork it if you wish - however it'd be nice to have a central repository that is as advanced and complete as possible.

For more information, see this essay by Malcolm Tredinnick. If you have any comments, please email them to me at ross@rossp.org. Thanks for understanding.