Project i-Ticket

Goals

i-Ticket is simple implementation issue tracking tool, something like Trac as open source based product or proprietary Jira. i-Ticket is based on Grails web application framework which use dynamic programming language Groovy.

Basic functionality:

per project configuration (ticket type, components, ticket flow ...)
customizable ticket types, version types, component types (in hierarchical structure)
roles management (development, customer, solution support -> affects viewing of tickets)
access control list on projects/components/tickets/fields (bound with roles management)
customizable fields for tickets (add, edit, delete?)
configurable flow of ticket states (new, assigned, fixed/rejected..., verified, closed)
per user customizable views of tickets
user/ticket administration
time management (estimated time for each ticket)
time effort tracking (time spent solving a ticket)

Advanced functionality:

save current project as template for future use (create a predefined project)
ticket exports (pdf, xml, txt, xls)
embedded wiki page
RSS/ATOM support

Possible functionality:

source code browsing

SVN support
CVS support

repository changes view
skinable interface

Usefull links

Environment setup