| Issue 8: | Improve initial user experience | |
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Watch at least 3 new Drupal users (like friends or family) install and
configure Drupal, and submit a report that identifies problem areas, with
recommendations on how they can be improved. This work will directly help
Drupal to become a more usable system and make it accessible to a wider
range of people.
Before beginning, spend a couple of hours reading about how to do usability
testing. When observing new users, things to watch for include:
* what does he/she want to do first
* where does the user get lost or confused
* where does he/she spend his/her time in the first 30 minutes
* when and where does he/she have to Google/search for more information
Write a report that summarizes your findings. We're looking for a level of
detail and format similar to http://factoryjoe.pbwiki.com/FeedbackForDrupal6.
Resources:
* http://openusability.org/
* http://keycontent.org/tiki-index.php?page=Usability+Tools
* http://factoryjoe.pbwiki.com/FeedbackForDrupal6
Estimated time:
5 days
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,
Nov 18, 2007
(No comment was entered for this change.)
Labels: Usability
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,
Nov 28, 2007
I don't think the scope of the usability tests shouldn't include creating a database, database user or giving that user privileges -- that is not within the scope of the drupal installer. So remember to provide and test the database details before commencing each usability test that includes the drupal installer. Alternatively, if the person participating in the test doesn't know what a database is, or understand that drupal has to connect to a database, it's probably a good idea to skip the installation process and ask them to do more common tasks, like configuring drupal, or simply creating content, taxonomy terms and other more common tasks. I think it's okay to exchange one 'full' (install, configure, add content) usability test for two or three 'common tasks' usability tests. Remember that a usability does NOT test the user, it tests USABILITY. It's important that everyone (especially the volunteer participating) understand that drupal is being tested, and not the user. The user will NOT get a mark, be approved nor pass nor fail. Drupal get's 'marked' in this test! :) On that note, don't be afraid to get you're grandma to be a tester. The only prerequisite for testers should be that they use the internet at least fortnightly. It's also important that the tester be comfortable and relaxed, so it's probably best to do the testing on their computer in their office or home. Now I'm covering scope of the above-linked articles... Effective usability tests are not as easy as they seem. It might also be useful to do you're own report like Factory Joe did, before running tests with volunteers. This will help you gain confidence with finding and reporting findings (results). Here's another great article on how to get the most out of usability tests http://www.uxmatters.com/MT/archives/000183.php |
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,
Nov 29, 2007
Feel free to exclude the actual install procedure from the tests. However, it is probably a good idea to start from an empty site. I would also recommend using Drupal 6, not Drupal 5. |
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,
Nov 29, 2007
I claim this task. |
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,
Nov 29, 2007
Awesome! Really excited about this one. :)
Labels: ClaimedBy-StallonSelvan
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,
Nov 29, 2007
Just marking this claimed.
Status: Claimed
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,
Dec 02, 2007
StallonSelvan, see http://groups.drupal.org/node/7352#comment-21974 |
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,
Dec 04, 2007
2 tests done, 1 remaining... |
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,
Dec 04, 2007
Great. Thanks for the status update! When your results are complete, could you please post them to http://drupal.org/node/197221 ? |
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,
Dec 06, 2007
Sure... i have almost finished the report, on completion i will upload it at the above site. |
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,
Dec 06, 2007
A polite poke. ;) This task is a bit overdue.
Status: ActionNeeded
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,
Dec 07, 2007
(No comment was entered for this change.)
Labels: DueDate-20071207
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,
Dec 07, 2007
(No comment was entered for this change.)
Labels: -DueDate-20071207 DueDate-2007-12-07
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,
Dec 08, 2007
Sorry for the delay, i will be uploading my report today or at the latest tomorrow. Apologizing for the delay again. |
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,
Dec 08, 2007
Extending deadline to tomorrow.
Labels: -DueDate-2007-12-07 DueDate-2007-12-09
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,
Dec 09, 2007
Please post your work to the drupal issue at http://drupal.org/node/197221 as well.
Labels: DrupalIssue-197221
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,
Dec 09, 2007
Report is done, just finalizing it and posting in another couple of hours. |
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,
Dec 09, 2007
http://swizzy.frih.net/projects/drupal-usability-test-report Hope its alright, and that it helps. |
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,
Dec 09, 2007
marking for review
Status: NeedsReview
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,
Dec 10, 2007
Can somebody review this soon? |
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,
Dec 10, 2007
I just pinged the devel list with this and 4 other issues which are pending review > 24 hours. I'm hopeful that help is on the way! |
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,
Dec 11, 2007
This is a great test report. Not only did you describe the problems encountered, you also gave some very helpful ideas. Excellent! Gaele |
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,
Dec 11, 2007
To make this a little easier to track, I created a separate issue for this task at http://drupal.org/node/199885 StallonSelvan: Could you please post a comment at the above link with a link to your report (or, even better, you could copy and paste your report into a comment in that issue). Then, set the status of the issue as "patch (code needs review)". That should help you get more comments on your work.
Labels: -DrupalIssue-197221 DrupalIssue-199885
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,
Dec 11, 2007
Will the task will be closed now? Can I claim another task if this is still labeled NeedsReview ? |
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,
Dec 11, 2007
Whoops, there was already a d.o issue for this. That's at http://drupal.org/node/197221
Labels: -DrupalIssue-199885 DrupalIssue-197221
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,
Dec 11, 2007
This looks good. Thanks for the hard work. I'm marking this as closed so that you can claim another task. Keep up the good work.
Status: Closed
Labels: -DueDate-2007-12-09 |
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,
Jan 21, 2008
In order to get credit for this task, please upload your final work to this issue. See the wiki page at http://code.google.com/p/google-highly-open-participation-drupal/wiki/HowToGetCreditForYourTask for more information. |
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,
Jan 21, 2008
"Issue attachment storage quota exceeded." :( |
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,
Jan 21, 2008
http://swizzy.frih.net/file_download/36/drupal.zip - contains usability test report, and a html file. (uploaded the work here, because of above error!) |
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,
Jan 21, 2008
Unfortunately, it has to be here. We put in a support request was put into Google. Please try again tomorrow, if you could! |
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,
Jan 22, 2008
The quota problem should be fixed now, so please try to upload again. Thanks! |
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Jan 22, 2008
Cheers. File is uploaded :) |
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Jan 22, 2008
thanks, you're all set now.
Labels: AdminChecked
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