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lost google authentication code for marketunities.com #159
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Not applicable to this product. |
Comment #1 originally posted by klyubin@google.com on 2012-04-04T18:34:19.000Z: Please provide more information. |
Comment #2 originally posted by marketunities on 2012-04-04T18:43:13.000Z: When I try to log in to wordpress I have a plugin that is google authenticator that is blocking me. I need a google authenticator code. I do not remember the code and there is no reset process. |
Comment #3 originally posted by marketunities on 2012-04-04T18:43:50.000Z: domain is marketunities.com |
Comment #4 originally posted by scout@google.com on 2012-04-04T18:52:53.000Z: It sounds like your Wordpress site has been configured to use one-time codes for authentication. I know that there is a Wordpress plugin published on the web to help people configure Authenticator to generate such codes. Doing so requires configuring Authenticator and the site with a shared secret. Unfortunately, if you don't have that secret any more, there's nothing that can be done on the Authenticator side to generate codes that the Wordpress site will accept. You will need to pursue regaining access to your site on the Wordpress side. |
Comment #5 originally posted by henrik@schack.dk on 2012-04-21T19:12:17.000Z: If you start using my Wordpress plugin again, you could write down the secret on paper and store it somewhere safe, just in case. |
Original issue 160 created by marketunities on 2012-04-04T18:17:21.000Z:
What steps will reproduce the problem?
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What is the expected output? What do you see instead?
What version of the product are you using? On what operating system?
Please provide any additional information below.
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