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KnownIssues
Known Issues
Known Issues
- Important: to view all fixed and open bugs click here, if you don't see your specific issue file a bug and a developer will be in contact.
- Note: as known issues are resolved and tested they will be made available via the built-in Mozilla auto-upgrade notification system.
- Mac OS: When auto-upgrading from the original 1.0 release there may be some permissions issues. Please use the full installer to re-install and the installer will correct any future auto-upgrading.
- Windows: In Microsoft Vista there is a known issue that will bring up a Mozilla dialog screen after the first run, just close the screen and relaunch to open the application
- Windows: Maximizing main window with multiple monitors may cause the window to overlap onto the next screen
- Windows: Trying to uninstall Remote may not work and just exits prematurely. This has been resolved and a stub-uninstaller only application has been created and can be downloaded here.
- Linux: The installer needs the execute bit on the file: chmod ug+x
- Linux: We are working on getting glibc 2.3 support working, for the time being glibc 2.4 is required
Tips
- Important: if you tried auto-updating to Remote 1.0 from an earlier Alpha/Beta release and had issues, please re-install it manually using the provided installers.
- Linux: You may have to manually associate downloading EMX files with the new download manager
- Windows/Linux: Flash may not be detected properly, check the General Quesions for information on how to install or update your Adobe Flash installation
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I'm using the Mac Intel version of Remote. I keep getting prompted to install 1.0.0.2. The first time I installed it, I was unable to get my downloads working. I kept clicking on the whole album, individual tracks, and from My Downloads. The tracks would not download. I had to revert to the old version to get the downloads to work.
When I do "About" on the version I have currently installed, I don't see the exact version number. It says:
eMusic Remote 1.0 (2007091801).
I installed tried to do a fresh install with 1.0.2. It still didn't fix the problem.
I see output in the Error Console when I click on a download link. This is what I see:
eMusic_DLM: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsITransfer.init]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: chrome://emusic/content/scripts/eManager.js :: downloadMP3File :: line 779" data: no]
Needless to say, I'm not going to upgrade to 1.0.0.2. Hopefully the next update fixes the problem.
I managed to fix the problem. I read the bug report with the solution.
Here's the link to the bug:
http://code.google.com/p/emusicremote/issues/detail?id=8&can=1
Here's the solution:
http://code.google.com/p/emusicremote/issues/detail?id=8&can=1#c9
If you are still experiencing this issue with 1.0.0.2, please do the following: - click the "CLEAR COMPLETED" button from the track, album or audiobooks views - close Remote - reopen Remote
Not an elegant solution, but it works.
I tested both on an individual track and an album.
I re-downloaded songs I had already purchased to test this fix.
ldegruchy: is the download failure still happening after you cleared the list. If so please file an official bug and help us track this, thanks.
http://code.google.com/p/emusicremote/issues/entry
The Remote works fine after clicking "CLEAR COMPLETED". I haven't had any issues since.