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Issue 47419: Creating App. shorcuts crashes chrome on windows
43 people starred this issue and may be notified of changes. Back to list
Status:  Duplicate
Owner:  ----
Closed:  Jun 2010
Cc:  anan...@chromium.org, rekhas%g...@gtempaccount.com

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Reported by rekhas%g...@gtempaccount.com, Jun 24, 2010
OS: Windows 7/Windows XP

Google Chrome	6.0.447.0 (Official Build 50594)
WebKit	534.2
V8	2.2.18
User Agent	Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.2 (KHTML, like Gecko) Chrome/6.0.447.0 Safari/534.2

What steps will reproduce the problem?
1.Goto any website like yahoo.com,google.com or cnn.com
2.From Page menu,select  App. shortcuts
3.Click 'create' button

What is the expected output?
App. shorcuts must be created on specified location.

What do you see instead?
Chrome CRASH!
Issue seen on only windows (XP,Win 7)

Please use labels and text to provide additional information.

Jun 24, 2010
#1 anan...@chromium.org
Thread 0 *CRASHED* ( EXCEPTION_ACCESS_VIOLATION_READ @ 0x000003d0 )

0x01d88db5	 [chrome.dll	 - browser.cc:316]	Browser::CreateForApp(std::basic_string<wchar_t,std::char_traits<wchar_t>,std::allocator<wchar_t> > const &,Extension *,Profile *,bool)
0x01d8cb47	 [chrome.dll	 - browser.cc:2679]	Browser::ConvertContentsToApplication(TabContents *)
0x01e74985	 [chrome.dll	 - create_application_shortcut_view.cc:392]	CreateApplicationShortcutView::Accept()
0x01d80b28	 [chrome.dll	 - dialog_delegate.h:104]	views::DialogDelegate::Accept(bool)
0x02543916	 [chrome.dll	 - dialog_client_view.cc:230]	views::DialogClientView::AcceptWindow()
0x02543c62	 [chrome.dll	 - dialog_client_view.cc:406]	views::DialogClientView::ButtonPressed(views::Button *,views::Event const &)
0x0253e650	 [chrome.dll	 - button.cc:63]	views::Button::NotifyClick(views::Event const &)
0x02538dc0	 [chrome.dll	 - native_button.cc:124]	views::NativeButton::ButtonPressed()
0x02552357	 [chrome.dll	 - native_button_win.cc:103]	views::NativeButtonWin::ProcessMessage(unsigned int,unsigned int,long,long *)
0x0253b146	 [chrome.dll	 - widget_win.cc:1227]	views::WidgetWin::OnWndProc(unsigned int,unsigned int,long)
0x02039624	 [chrome.dll	 - window_impl.cc:195]	app::WindowImpl::WndProc(HWND__ *,unsigned int,unsigned int,long)
0x7e418733	 [user32.dll	 + 0x00008733]	InternalCallWinProc
0x7e418815	 [user32.dll	 + 0x00008815]	UserCallWinProcCheckWow
0x7e41b89a	 [user32.dll	 + 0x0000b89a]	SendMessageWorker
0x7e41b902	 [user32.dll	 + 0x0000b902]	SendMessageW
0x773f7343	 [comctl32.dll	 + 0x00027343]	Button_NotifyParent
0x773f7425	 [comctl32.dll	 + 0x00027425]	Button_ReleaseCapture
0x773f972a	 [comctl32.dll	 + 0x0002972a]	Button_WndProc
0x7e418733	 [user32.dll	 + 0x00008733]	InternalCallWinProc
0x7e418815	 [user32.dll	 + 0x00008815]	UserCallWinProcCheckWow
0x7e41c63e	 [user32.dll	 + 0x0000c63e]	CallWindowProcAorW
0x7e41c664	 [user32.dll	 + 0x0000c664]	CallWindowProcW
0x02552ddb	 [chrome.dll	 - native_control_win.cc:198]	views::NativeControlWin::NativeControlWndProc(HWND__ *,unsigned int,unsigned int,long)
0x7e418733	 [user32.dll	 + 0x00008733]	InternalCallWinProc
0x7e418815	 [user32.dll	 + 0x00008815]	UserCallWinProcCheckWow
0x7e4189cc	 [user32.dll	 + 0x000089cc]	DispatchMessageWorker
0x7e418a0f	 [user32.dll	 + 0x00008a0f]	DispatchMessageW
0x02532339	 [chrome.dll	 - accelerator_handler_win.cc:57]	views::AcceleratorHandler::Dispatch(tagMSG const &)
0x01cfdfca	 [chrome.dll	 - message_pump_win.cc:354]	base::MessagePumpForUI::ProcessMessageHelper(tagMSG const &)
0x01cfde28	 [chrome.dll	 - message_pump_win.cc:199]	base::MessagePumpForUI::DoRunLoop()
0x01cfdc4f	 [chrome.dll	 - message_pump_win.cc:52]	base::MessagePumpWin::RunWithDispatcher(base::MessagePump::Delegate *,base::MessagePumpWin::Dispatcher *)
0x01cec901	 [chrome.dll	 - message_loop.cc:209]	MessageLoop::RunInternal()
0x01cec891	 [chrome.dll	 - message_loop.cc:186]	MessageLoop::RunHandler()
0x01cecf05	 [chrome.dll	 - message_loop.cc:621]	MessageLoopForUI::Run(base::MessagePumpWin::Dispatcher *)
0x01d5fadb	 [chrome.dll	 - browser_main.cc:197]	`anonymous namespace'::RunUIMessageLoop(BrowserProcess *)
0x01d61858	 [chrome.dll	 - browser_main.cc:1410]	BrowserMain(MainFunctionParams const &)
0x01c33d23	 [chrome.dll	 - chrome_dll_main.cc:861]	ChromeMain
0x00403891	 [chrome.exe	 - client_util.cc:256]	MainDllLoader::Launch(HINSTANCE__ *,sandbox::SandboxInterfaceInfo *)
0x0040532d	 [chrome.exe	 - chrome_exe_main.cc:46]	wWinMain
0x00446d90	 [chrome.exe	 - crt0.c:263]	__tmainCRTStartup
0x7c816fe6	 [kernel32.dll	 + 0x00016fe6]	BaseProcessStart
Labels: 6.0.447.0 Crash
Jun 24, 2010
#2 anan...@chromium.org
(No comment was entered for this change.)
Labels: ReleaseBlock-Dev
Jun 24, 2010
#3 aoca...@chromium.org
Also happening in Linux
Labels: OS-Linux
Jun 24, 2010
#4 anan...@chromium.org
(No comment was entered for this change.)
Status: Duplicate
Mergedinto: 47302
Jun 24, 2010
#5 Bookworm...@gmail.com
I am also experiencing this after updating to 6.0.447.0. 

Running Windows 7 Professional. Same issue exactly. 
Jun 24, 2010
#6 spdenne
Pre-existing application shortcuts in WinXP quick launch bar also crash chrome. Is this the same bug?
Jun 24, 2010
#7 kexp...@gmail.com
Any kind of fixes soon? If not I'm prolly gonna roll back to beta build?
Jun 24, 2010
#8 Xinple
我说呢,本来好好的,怎么突然crashed了,现在只要点击Quick launch bar里面以前创建的application stortcuts就"Whoa! Google chrome has crashed. Restart now?"

杯具啊,gmail、还有很多网站都用了 application stortcuts,现在非常不方便……
Jun 25, 2010
#9 nightho...@gmail.com
Existing application shortcuts also crashes in Win7 x32.
Jun 25, 2010
#10 guyellis...@gmail.com
I am also seeing this issue.
Jun 25, 2010
#11 tylerwor...@gmail.com
Also a problem for me, Win7 64bit
Jun 25, 2010
#12 a.wallin...@gtempaccount.com
Launching existing application shortcuts also causes a crash. Win7 x64. 
Jun 25, 2010
#13 mjbake...@gmail.com
Yep, both creation of new app shortcuts and launch of existing app shortcuts fails (crashing all running Chrome instances) on XP Pro (32bit).
Jun 25, 2010
#14 pugn...@gmail.com
I use Windows Vista 64 bits and all my shortcut in google apps crashes Chrome
Jun 25, 2010
#15 mark.cor...@gmail.com
same issue on my 64-bit win 7 laptop, but not an issue on my 32-bit win 7 machine.
Jun 25, 2010
#16 anan...@chromium.org
 Issue 47593  has been merged into this issue.
Jun 26, 2010
#17 aaronwe
All app shortcuts crash on my Windows 7 32-bit machine. Disabled all extensions to confirm it's not extension-related.
Jun 26, 2010
#18 robert....@gmail.com
App shortcuts crash for me too on Windows 7 x64. Highly annoying and crippling, you should add a feature to downgrade to older builds for situations like this.
Jun 26, 2010
#19 applicom...@gmail.com
Both existing shortcuts and new shortcuts icons crash on windows 7 64 bit; I have no extensions installed.  (6.0.447.0 dev)
Jun 26, 2010
#20 controls...@gmail.com
this is confirmed for xp on my pc as well.
Jun 26, 2010
#21 robert....@gmail.com
Come on Google. Maybe if you weren't too good to use Windows, someone would have caught this before shipping it.
Jun 26, 2010
#22 bobste...@gmail.com
Launching existing app shortcuts crash every time 32 bit win xp Chrome 6.0.447.0
Jun 27, 2010
#23 billsc...@gmail.com
I am using XP and Chrome 6.0.447.0. While application shortcuts created in Chrome crash every time,if IE8 is used to create a desktop shortcut to the same site, Chrome will use that desktop shortcut to open the site without crashing.
Jun 27, 2010
#24 coex...@gmail.com
I have experienced this in a past version as well. Is this an old bug surfacing again?
Jun 27, 2010
#25 raceviper13
Win7 64 and I can't use anything in application mode.  There should be an option to choose which chrome version to use in the "About" box so this very problematic bug can be worked out.  Would be nice to include the channel choice there as we because trying to download the "developer" version of Chrome is not always easy to find on Google search.  Odd, eh?
Jun 28, 2010
#26 menko.da...@gmail.com
I second this one too. Please fix ASAP might be small bug.
Jun 29, 2010
#27 Nick8...@gmail.com
Seeing same issue, just switched to Dev today.
Jun 29, 2010
#28 glitterk...@gmail.com
On Win7 x64 with latest Dev build.  Application shortcuts are all crashing the browser immediately after trying to launch them.  Even if I recreate the App shortcuts, the still crash Chrome.  Old shortcuts all do not work.
Jun 29, 2010
#29 pele.rob...@gmail.com
gmail offline and calendar offline mode, crashing on opening.

Windows 7 64bit Pro
Jul 1, 2010
#30 RickRobi...@gmail.com
Existing application shortcuts and creating new application shortcuts occurring here, as well.  
Jul 2, 2010
#31 daniel.v...@gmail.com
Same for me 6.0.447.0/ Windows Vista Business 64 bit.
Jul 8, 2010
#32 JeremyHu...@gmail.com
occurring on XP PRO 32bit. Crash on load. Shortcuts new and old and direct EXE 
Jul 8, 2010
#33 otisbart...@gmail.com
The brand new build of Chrome fixed it for me, downloaded from filehippo...
Mar 18, 2011
#34 lafo...@chromium.org
OS: Windows 7/Windows XP

Google Chrome	6.0.447.0 (Official Build 50594)
WebKit	534.2
V8	2.2.18
User Agent	Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.2 (KHTML, like Gecko) Chrome/6.0.447.0 Safari/534.2

<b>What steps will reproduce the problem?</b>
1.Goto any website like yahoo.com,google.com or cnn.com
2.From Page menu,select  App. shortcuts
3.Click 'create' button

What is the expected output?
App. shorcuts must be created on specified location.

What do you see instead?
Chrome CRASH!
Issue seen on only windows (XP,Win 7)

<b>Please use labels and text to provide additional information.</b>
Labels: -Crash bulkmove Stability-Crash
Mergedinto: -0
Oct 12, 2012
#35 bugdroid1@chromium.org
This issue has been closed for some time. No one will pay attention to new comments.
If you are seeing this bug or have new data, please click New Issue to start a new bug.
Labels: Restrict-AddIssueComment-Commit
Mar 10, 2013
#36 bugdroid1@chromium.org
(No comment was entered for this change.)
Labels: -Area-UI -Feature-AppShortcuts Cr-UI-Browser-AppShortcuts Cr-UI
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