| Issue 2636: | Cache form data so edits are not lost if you naivgate and then come back | |
| 92 people starred this issue and may be notified of changes. | Back to list |
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What steps will reproduce the problem? 1. Open http://visir.is/section/smaar01 2. Type in: skoda <and press enter> into the input box in the top left of the content area. This will display the search results. 3. Click on the first link of the search results below the search box. 4. Press Back What is the expected output? What do you see instead? I expect to be taken to the search results. This is what happens in Firefox. But instead I get the "Confirm Form Resubmission" and I have to issue the reload the page every time I press Back. Frustrating. :) |
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Sep 23, 2008
This is because we don't cache form submissions yes and must reload. Firefox caches form submissions. |
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Sep 23, 2008
Is there a reason why we don't cache it or is it just because we haven't gotten around to it? |
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Sep 26, 2008
Darin answered my last question on the dev mailing list: "Most browsers implement some form of cache to allow them to re-render the output of the form post without actually repeating the form post. Of course, said cache sometimes lacks the required data, so all browsers will end up sometimes having to ask you to reload. We have not yet implemented such a cache for Chrome, which explains why you always see this error page prompting you to reload." |
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Sep 26, 2008
Owner: all-bugs...@chromium.org
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Oct 10, 2008
Very annoying |
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Oct 14, 2008
I hate Chrome because of this issue. |
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Oct 15, 2008
I'm sorry, but I agree. I use Chrome and other Google products at work all day, and this feature alone makes it very difficult to perform my job. |
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Oct 15, 2008
<b> Hey I found a fix for this !! Google Gears. http://gears.google.com/ More Information!! http://code.google.com/apis/gears/ "Cache and serve application resources (HTML, JavaScript, images, etc.) locally" |
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Oct 17, 2008
Two times while filling out a survey I lost a long post due to accidentally pressing the Back key on my laptop, which is next to the arrow keys. Raising priority on this one to P1 because this involves data loss and is extremely frustrating. This is my number 1 annoyance with Chrome and according to friends and what I've heard there are lots of users that share that view.
Labels: -Pri-2 Pri-1
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Oct 22, 2008
(No comment was entered for this change.)
Status: Available
Labels: Mstone-X |
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,
Nov 14, 2008
bit of a background, this is by far the most annoying usage problem of Chrome. I wonder how come usability tests didn't point out this issue yet. So let us get this straight: Chrome does cache the form data; same does Firefox. However when clicking the back button, Firefox serves you a cached version of the page, with the option that if you click Reload, that the <form> elements get "re-POST-ed". Chrome doesn't cache the result page, just the <form> elements, and requires you to "re-POST" the form in order to see the result page; which in such a case isn't a (back) history page anymore, but a fresh page since you just forced the repost action. On the other hand Chrome caches greedy all it can find (about:cache), but not the actual "work-path"? WTF? |
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Dec 03, 2008
I vote to higher the priority of this ticket. All the people I know that use Chrome also complain about this issue. Guys, please let's fix it. |
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Dec 04, 2008
I also find this a nightmare, enough that I have sopped using Chrome until it's fixed, otherwise an awesome browser!! |
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Dec 04, 2008
Yes, this issue needs fixing! |
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Dec 09, 2008
The link http://gears.google.com does not point to an installer for Google Gears, but rather gives a brief description of it. The link http://code.google.com/apis/gears/ has a link titled "install" which just points back to the other. Is this perhaps a temporary bug? Anyway, if anyone successfully installed Google Gears, does it even solve the "Confirm Form Resubmission" problem ("CFR")? There is widespread reporting of this bug spanning over the past four months, and the lack of change is disturbing. Is there any evidence anywhere that Google is doing ANYTHING about this?!?! Have they even said so much as they refuse to fix it? COME ON GOOGLE!!! SAY SOMETHING!!! |
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Dec 11, 2008
I fully agree. I find myself shouting all kinds of obscenities when ever I see that irritating confirm resubmission page. Can't it at least have an option to just resubmit it without asking for confirmation? Like some setting buried in Options > Under the Hood? I REALLY HATE that page but freaking love the rest of the browser. Bravo so far on the beta other that what has become the most annoying browser defect I have experienced. |
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Dec 14, 2008
I strugle to keep liking Chrome even tho this damn message allways keep showing when I'm browsing. mal7798: "Gears" did not reslove the issue even after a reboot. |
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Dec 15, 2008
For those looking for a quick workaround: try adding -disable-prompt-on-repost to the shortcut target used to start Chrome. |
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Dec 16, 2008
The newer, non-beta Chrome, appears to have F5 as a toggle for this behavior. |
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Dec 16, 2008
Thank you dhhwai, but as you can see above, this has not worked for many of us. I've tried the following variations at least: "...chrome.exe" -disable-prompt-on-repost "...chrome.exe" --disable-prompt-on-repost "...chrome.exe" "-disable-prompt-on-repost" "...chrome.exe" "--disable-prompt-on-repost" "...chrome.exe" -"disable-prompt-on-repost" "...chrome.exe" --"disable-prompt-on-repost" "...chrome.exe -disable-prompt-on-repost" "...chrome.exe --disable-prompt-on-repost" and probably more, and this does not work (the "..." is the rest of the address). Is there an obvious error I am making? And thank you, lederermc, but the F5 tip does not work either. |
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Dec 17, 2008
I agree wit mal7798: (1) F5 doesn't work (2) shortcut switch doesn't work (3) the message is very annoying |
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Dec 19, 2008
This irritation is very real and continues. I just found this page today, and I can't believe that people are still waiting to hear something from the Google folks. What on earth is going on here? I have a major software membership on the web that is integral to my job, and this lack of being able to link to the previous page, as we do in IE or Firefox, etc., is just plain disgusting. |
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Dec 19, 2008
Yeah, we hear you all. And in fact, Anthony has been looking into this even though the status doesn't reflect that. I'm told this is not trivial to implement, though. This is super annoying and probably leads to attrition so I strongly feel Milestone-X is the wrong classification here. Hopefully, I won't get overruled - this is my number one gripe with Chrome at the moment.
Status: Assigned
Owner: asarg...@google.com Labels: -Mstone-X Mstone-1.2 SuperAnnoying |
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Dec 20, 2008
One and only reason I still have Firefox installed is this bug. I won't do any serious form submissions in Chrome because of this. By serious I mean shopping carts, web banking, and much work related Intranet stuff. |
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Dec 21, 2008
Problem also occurs on sites with no login, no forms, just text, such as product reviews. Couple screens deep then CFR going back. Perhaps these sites look like forms to Chrome and thus get handled that way, but in any case it is very annoying. Great browser, but Firefox until it's fixed. |
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Jan 05, 2009
In the hopes that Google staff actually read these posts, i submit the following: 1. Will the "Confirm Form Resubmission" issue be resolved? 2. Are you CURRENTLY working on a solution? 3. Assuming you are working on it, please share an ETA with us loyal Googsters. 4. If a resolution is not somewhere in the offing, PLEASE let us know so we may proceed appropriately. Thank you. |
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Jan 06, 2009
I am still working on it off and on as a part time task in addition to other projects, but as Finnur noted it is a little tricky to solve properly. We understand this is a very annoying bug, and I hope we'll be able to have a fix sometime in Q1 this year. If anyone is interested in collaborating or sending patches to help let us know via the discussion group or IRC channel (find these at http://dev.chromium.org). |
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Jan 11, 2009
Could someone please go into a little detail as to why this is so difficult to resolve? It has not to my knowledge been an issue with IE or Firefox, so why with Chrome? Is this more of a technical or a legal issue, or something else? Clicking the reload button seems to get the page to where I want it, so could it be set to simply reload the page automatically whenever that dialog is cued to display (I suppose with an option to shut it off for those who inexplicably actually want/need it to display). The dialog has so far actually been a misnomer for me, as these "forms" whose resubmissions I have been prompted to confirm have yet to include an actual form, but have all been merely search results. If the difficulties of repairing this stem from fear that users will be accidentally submitting duplicate credit card transactions, please give us more credit. I would like to think that we Google Chrome users are a little smarter than the average web surfer, and thus we're not the type who are going to frequently be absentmindedly paging back after making online payments. And I am willing to bet that most of us would be willing to take the risk of doing that in order to have this error resolved. |
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Jan 12, 2009
(No comment was entered for this change.)
Labels: Mstone-2.0
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Jan 12, 2009
The difficulty is purely technical. It's due to a lot of complexity in the forward/back navigation code in FrameLoader.cpp, the fact that Chromium uses a different cache implementation from WebKit (ours uses IPC between the browser and renderer processes, etc.), and a subtle race condition between the time we ask the cache if it contains a copy of the form post result and when we actually fetch it (when it could then be missing). See https://bugs.webkit.org/show_bug.cgi?id=22194 for some more details on related changes in WebKit. We do understand that many people are eager to have this fixed. |
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Jan 13, 2009
I am sure everyone appreciates the efforts and knowing as much about what is being done as possible. If Google Chrome wasn't such an excellent browser, people would be more likely to abandon it rather than eagerly--and of course impatiently--await this fix. The fact that people seem relentless about this bug probably says more good things about the browser than bad. |
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Jan 13, 2009
oh my, it's so very frustrating! this and some auto form (and addons,I really like Cooliris. And I can't belive that syncing my google bookmarks with chrome bookmarks isn't a part of the browser) are the only reasons I keep FF. I dont want to keep it, it's such a hog compared with chrome. |
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Jan 14, 2009
I love chrome so I keep it as my browser, but I do entry at work, so this obnoxious fault a LOT. I have to stop my work flow every time this message shows up. Work-work- work-work-STOP....reload...wait....work-work-work-work |
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Jan 20, 2009
We maintain an application that runs across multiple frames. I suspect that the problem I describe here would be the same if it were using multiple tabs or multiple windows. The POST (for a search) is done in one frame and the search result is displayed in another. If the user select one of the search results (an individual record), it is displayed in the parent of these two frames, thus replacing on screen both the search parameters and search results. If we click back once the record is shown, it should get him back to the search parameters and search results. It does so fine with IE & Firefox, but with Chrome it only works if GET is used instead of POST. What happens on the "back" event, is that my page that handles the form gets called, but without any POST data. Chrome doesn't even prompt the user with the (annoying) Confirm Form Resubmission message. This page has no way of knowing who called it and with what values and thus returns an error. While I understand that it may be nice to always have up-to-date information on a browser, I am surprised that clicking "back" in Chrome doesn't simply redisplay the same page as was already shown and which should be buffered by the browser, like other browsers are doing. This puts unnecessary extra strain on the servers (especially for complex searches) and throws-off page usage statistics. Is there a way to force Chrome to use a buffered page instead of a reload on "back"? Will the POST buffer discussed in this thread work in situations like mine where the POST is done in a different frame/window/tab as the result is shown? It's great to see that this issue has been assigned a top priority. Is there an estimate as to when a solution will be released? |
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Jan 20, 2009
I just noticed a related issue: if you have a page resulting from a POST sitting in a frame and you "Open in new tab" or "Open in new window", the new tab (or window) is opened but without any POST data. Any web page that relies on POST data can cause this problem. |
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Jan 22, 2009
Re-summarizing to reflect what this bug is about.
Summary: Cache form data so edits are not lost if you naivgate and then come back
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Jan 27, 2009
Yeah, horrible HORRIBLE function. I really hope they do something about this soon |
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Feb 21, 2009
I am just checking on the latest progress on this bug, since it has been nearly a month since the last post. |
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Feb 21, 2009
Google: why are you making this more complex than it needs to be? i can go "back" on NON-FORM pages without reloading. how? obviously, non-form pages are being remembered locally in some way. just do the same thing with form pages as you're doing with NON- form pages! |
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Feb 21, 2009
@johnywhy You can go back on non-form pages without reloading because the HTML & data is stored in cache to begin with. With user-entered form data, that never gets stored anywhere. The problem is storing the information as the user enters it. This includes not just text, but also radio- buttons, checkboxes, drop-down lists, etc. |
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Feb 21, 2009
that does not sound correct to me, because it is NOT the FORM we are going back to (with textboxes and user-entered text), but rather the RESULTS of the form we are going back to, which does not contain any user-entered information. |
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Feb 21, 2009
hm, ok, weird, i deleted a post on this thread. then i closed the tab. then i reopened the tab with SHIFT-CTRL-T. then i clicked back, and lo and behold, there was the post i had deleted. how does that happen? next, i set chrome to "restore the pages that were open last" in chrome options. then i deleted a post on this thread, and exited chrome completely. then i relaunched chrome, hit "back" on this page, and there was the post i had deleted. this stuff is getting stored or 'cached' somehow by chrome. they should apply the same technique to form-results pages. like, behind the scenes, trick chrome's 'back' function into thinking that form results are just a normal web-page. |
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Feb 21, 2009
Sorry guys, but you have really dropped the ball on this. |
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Feb 25, 2009
asargent is not working on this. We need a new owner. This is not going to get fixed in time for a Beta push. We still need to do this before the next Stable update.
Status: Untriaged
Owner: --- Labels: -Pri-1 Pri-2 |
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Mar 09, 2009
Looking for a new owner.
Status: Assigned
Owner: j...@chromium.org |
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Mar 10, 2009
Ben suggested Scott.
Owner: s...@chromium.org
Labels: -Area-BrowserBackend Area-BrowserUI |
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Mar 10, 2009
This isn't up in the UI layer, rather it's in our page cache and/or WebKit. Antony has done a bit of investigation into this, but moved onto something else. Darin has also thought about it, and I was told Dimitri may be interested. Irregardless, I'm not the right person so passing back to the great unowned pile.
Status: Available
Owner: --- Cc: rvar...@chromium.org da...@chromium.org dglaz...@chromium.org b...@chromium.org s...@chromium.org j...@chromium.org |
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Mar 11, 2009
Moving this up to a P1 in anticipation of the next Beta release.
Cc: -b...@chromium.org -s...@chromium.org
Labels: -Pri-2 -Area-BrowserUI Pri-1 Area-WebKit |
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Mar 18, 2009
It's a bit late to consider this for 2.0, so I'm pushing to 2.1. If anyone on the cc list has the time and thinks it isn't that risky, please pipe up.
Labels: -Mstone-2.0 Mstone-2.1
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Mar 23, 2009
(No comment was entered for this change.)
Status: Assigned
Owner: da...@chromium.org |
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Mar 23, 2009
(No comment was entered for this change.)
Labels: -Area-WebKit Area-BrowserBackend
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Mar 23, 2009
I've got a working prototype that I'm polishing for review. The WebKit part has already landed here: https://bugs.webkit.org/show_bug.cgi?id=24741
Labels: -Mstone-2.1 Mstone-2.0
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Mar 25, 2009
The following revision refers to this bug:
http://src.chromium.org/viewvc/chrome?view=rev&revision=12374
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r12374 | darin@chromium.org | 2009-03-24 11:20:06 -0700 (Tue, 24 Mar 2009) | 8 lines
Changed paths:
M http://src.chromium.org/viewvc/chrome/trunk/src/net/base/upload_data.h?r1=12374&r2=12373
M http://src.chromium.org/viewvc/chrome/trunk/src/net/http/http_cache.cc?r1=12374&r2=12373
M http://src.chromium.org/viewvc/chrome/trunk/src/net/http/http_cache.h?r1=12374&r2=12373
M http://src.chromium.org/viewvc/chrome/trunk/src/net/http/http_cache_unittest.cc?r1=12374&r2=12373
M http://src.chromium.org/viewvc/chrome/trunk/src/net/http/http_request_info.h?r1=12374&r2=12373
Net module changes to support caching responses to a POST request.
The solution is to add a user-defined identifier to UploadData. If that identifier is set, and if the request method is POST, then HttpCache will enable caching for the response. (The cache key will be a composition of the identifier and the URL.) A subsequent POST request to the same URL with the same identifier will "hit" the previously generated cache entry. Reuse from the cache is subject to all of the standard rules.
BUG=2636
R=wtc
Review URL: http://codereview.chromium.org/52028
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Mar 25, 2009
The following revision refers to this bug:
http://src.chromium.org/viewvc/chrome?view=rev&revision=12485
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r12485 | darin@chromium.org | 2009-03-25 12:55:08 -0700 (Wed, 25 Mar 2009) | 19 lines
Changed paths:
M http://src.chromium.org/viewvc/chrome/trunk/src/chrome/browser/renderer_host/resource_dispatcher_host.cc?r1=12485&r2=12484
M http://src.chromium.org/viewvc/chrome/trunk/src/chrome/common/render_messages.h?r1=12485&r2=12484
M http://src.chromium.org/viewvc/chrome/trunk/src/chrome/common/resource_dispatcher.cc?r1=12485&r2=12484
M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/glue_serialize.cc?r1=12485&r2=12484
M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/resource_handle_impl.cc?r1=12485&r2=12484
M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/resource_loader_bridge.h?r1=12485&r2=12484
M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/weburlrequest_impl.cc?r1=12485&r2=12484
M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/tools/test_shell/simple_resource_loader_bridge.cc?r1=12485&r2=12484
Chrome changes to support cached form submissions.
The solution is to add a user-defined identifier to UploadData.
If that identifier is set, and if the request method is POST,
then HttpCache will enable caching for the response. (The cache
key will be a composition of the identifier and the URL.) A
subsequent POST request to the same URL with the same identifier
will "hit" the previously generated cache entry. Reuse from the
cache is subject to all of the standard rules.
For reference, here are the corresponding net changes:
http://codereview.chromium.org/52028
Here are the corresponding WebKit changes:
http://trac.webkit.org/changeset/41919
BUG=2636
R=sky
Review URL: http://codereview.chromium.org/52040
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,
Mar 25, 2009
(No comment was entered for this change.)
Status: Fixed
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,
Mar 26, 2009
Issue 8976 has been merged into this issue.
Cc: s...@chromium.org bre...@chromium.org
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,
Mar 27, 2009
Issue 3840 has been merged into this issue. |
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Mar 28, 2009
how is this fixed ? I am on the beta branch & still have this problem ! (I hate it !) |
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Mar 28, 2009
David Hartley, I believe Fixed means it is fixed on the current test builds (hourly builds), or possibly the Dev branch build, but not the Beta build. |
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Mar 28, 2009
thanks Chris ! I've just updated to dev branch & v.2.0.171.0 I'm looking forward to the possibility of not seeing this bug again ;-) |
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Mar 28, 2009
I'm not sure we have cut a Dev build that includes this fix. In fact, I think we haven't - but you are on the right channel; this is where the fix shows up first. Hopefully we'll get a new Dev build soon. You can monitor this page for notifications of new releases: http://googlechromereleases.blogspot.com/ |
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Apr 06, 2009
Tested in 2.0.172.2 (which lists this bug as fixed) and this is still broken. My bug report was merged with this one but I have an extremely simple test. Go here and follow the instructions. http://www.uni-nets.com/chrometests/brokenforms.php |
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Apr 06, 2009
Actually I think my bug report was erroneously merged with this one. My bug manifests in this case when you press back a second time and don't return to the homepage. My "brokenforms" link is a much more simple test. |
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Apr 08, 2009
Just downloaded the unofficial chromium build for mac osx, and the bug seems to be fixed. |
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Apr 08, 2009
I tried out jmyoder's brokenforms.php link using the beta version of Chrome (2.0.169.1), and there's still a bug. I click the Back button once, and it stays on the same page. I click on the back button again, and it goes back two pages, the page before the form. "Page 2 says, Ok, now go back and this text should go away, but it won't". In Internet Explorer, the text goes away because it goes back to page 1. In Chrome, it doesn't go away because it stays on page 2. |
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Apr 20, 2009
i am runing the 2.0.170.0 (11578) of Chromium and the repost enaoyande is still there... anyone knows a way to get rid of that ? Would seeting up some type of Proxy server help go arround this message ? |
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Apr 20, 2009
@ericterii, this fix is included in Chrome 2.0.172.2 (Dev), which is also included in Chrome 2.0.172.6 (Beta) See: http://googlechromereleases.blogspot.com/2009/04/dev-update-fixes-right-click-copy-and.html Please test again after updating to the latest Chrome from Wrench menu > About Google Chrome |
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Apr 22, 2009
I still have the problem using Google Chrome 2.0.172.8. I used http://www.uni- nets.com/chrometests/brokenforms.php as a test. I entered a word in the form on page 1 and went to page 2. The Back button wouldn't let me go to page 1. I had to go to the page before page 1 with a second click of the Back button and then forward to page 1 with the Forward button. Then I clicked the Forward button to go to page 2 and I see "Confirm Form Resubmission". |
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May 05, 2009
I really hate to see this bug keep destroying my work flow. I had to go back to using Firefox because of this bug. Why isn't this fixed yet? is there any plan to have it fixed soon? It's unbelievable that it hasn't been fixed by now |
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,
May 05, 2009
According to RFC 2616 Section 9.5: " Responses to [POST] method are not cacheable, unless the response includes appropriate Cache-Control or Expires header fields." This means: Browser should cache result page from a form that uses POST method for a duration of a browser session ONLY if web developer adds appropriate cache control header (e.g. Cache-Control: max-age=1000). If form used GET method, browser should cache the results page UNLESS the application developer adds a negative cache control header (e.g. Cache-Control: no-cache). For back button to behave as expected both web developers and browser developers have to do the right thing. In the example site given at the top of this tread, the web developer is responsible for the caching (back button) problem: they should have used GET method in that search form - it's just a text field so there is no reason to use POST. In some other application (e.g. where you have a TEXTAREA with 4kb+ of text) using POST method form is the only option. In those cases the browser engineers have to do the right thing and enable response caching -- provided that the web developer supplies appropriate cache control header. Incidentally, Firefox 3.0.10 suffers from same bug/"feature"/problem. Try back button to a results page from POST method and FireFox pops up a dialog under all circumstances. "To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier." I'm no fan of IE but currently only IE caches post request responses. |
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May 06, 2009
I stand corrected about Firefox. The back button problems I was experiencing were caused by a firefox extension. Upon updating this extension the problem was solved, and firefox handled caching of POST request responses as one would expect. |
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May 07, 2009
Re-opening based on comment 80.
Status: Assigned
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,
May 07, 2009
OK, here's the deal: http://www.uni-nets.com/chrometests/brokenforms.php is a very special test case. That URL supports both GET and POST. Initially, when you just load that URL, the browser does a GET. Then when you submit the form, the browser does a POST to the same URL. Hitting back, goes back to the page that was fetched using GET. Hitting forward, should load the POSTed page from cache, but it does not. That seems to be a new bug, possibly related to WebKit getting confused by the URLs being the same. In cases where the two URLs differ, I believe that our current solution works just fine. This page http://www.cs.tut.fi/~jkorpela/forms/form1.html does not have the bug. So, I am going to close this bug as FIXED in favor of opening a new bug for the remaining issue. If you find other edge cases like this, please file a new bug. Thanks!
Status: Fixed
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May 07, 2009
FYI: I filed issue 11627 for http://www.uni-nets.com/chrometests/brokenforms.php |
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Aug 17, 2009
How is this fixed? I'm on 3.0.195.6 and I still have to resubmit my search data when i hit the back button. My specific example is when searching an online library catalog. I enter my data, get a list of results and then follow the link to one of the results. I then hit the back button to return to the results as there is no "return to results" link. When I hit the back button I invariably get the Form Resubmission error page. |
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Aug 22, 2009
I just lost about an hours work due to this bug. Not only did it not save my submitted form when I clicked back, but it also saved OVER the stuff that was already there with a blank form without me submitting anything. Really annoying bug. I know it is partially my fault for working in a browser, which is not the best idea I have ever had and won't be doing again. But please fix it anyway. |
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Oct 17, 2009
Hey---I just installed Chrome...and frankly am impressded with the speed and simplicity of it...Hats off to Google. BUT, for me, Chrome is a TOOL, not an end.... This thread is now over a year old...OVER A YEAR....and there is STILL no resolution to this issue. Are you kidding me? If a major product offering I created at work had a bug and we were getting these types of complaints from our customers--"we are not using your product because of this bug," my boss would be thinking in terms of hours and days NOT months and years for a fix. Either fix it or admit its not a priority so decisions can be made by YOUR customers. Bet your advertisers are interested Good luck |
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Nov 15, 2009
Status: Fixed But, bug is still here! Every time when I go back (& confirm resubmission) from particular item to whole search list I finish with empty search page (or error). Very annoying! |
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Nov 15, 2009
Even I have been seeing the same issue intermittently with latest stable version 3.0.195.33. |
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Nov 21 (3 days ago)
Hello, anybody there? :) |
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Nov 21 (3 days ago)
I don't think it is productive to spam over 90 people with your complaint about a fix not working. If this is not working for you then file a new bug: http://new.crbug.com, and give step-by-step instructions on how to reproduce the issue you are seeing and what OS you have. |
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