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Issue 12030: QuickTime plugins don't work
18 people starred this issue and may be notified of changes. Back to list
 
Reported by Alexande...@gmail.com, May 15, 2009
Chrome Version       : Version 2.0.181 (181.0)
URLs (if applicable) : https://bug119490.bugzilla.mozilla.org/attachment.cgi?id=371060
OS version               : Version 10.5.7 (Build 9J61)
Behavior in Safari 4 Public Beta: works
Behavior in Firefox 3.0.10: works

What steps will reproduce the problem?
1. Open the above mentioned URL or any other TIFF image

What is the expected result?
Show the image in the browser.

What happens instead?
Black browser window.
Comment 1 by pinkerton@chromium.org, May 21, 2009
(No comment was entered for this change.)
Labels: Mstone-X
Comment 2 by stuartmorgan@chromium.org, May 21, 2009
TIFF support is just the QT plugin. Is there a central bug for plugin support that this 
should be dup'd to, or are we tracking these individually?
Cc: ama...@chromium.org
Comment 3 by rohit...@chromium.org, Jun 1, 2009
Adding the releasenotes label, in hopes of making this a tracking bug for the Mac OS
known issue:
TIFFs can not be viewed.
Labels: releasenotes
Comment 4 by stuartmorgan@chromium.org, Jun 17, 2009
(No comment was entered for this change.)
Status: Untriaged
Comment 5 by j...@chromium.org, Jun 29, 2009
(No comment was entered for this change.)
Status: Available
Comment 6 by stuartmorgan@chromium.org, Jul 31, 2009
Repurposing for QuickTime plugins in general, since this is just a special case of that.
Summary: QuickTime plugins crash on load
Owner: stuartmo...@chromium.org
Labels: -Area-Misc Area-Plugins
Comment 7 by stuartmorgan@chromium.org, Aug 10, 2009
Retitling again, now that QuickTime is blacklisted.

In order to get it turned back on (and not crashing) we'd need to support QuickDraw-
based plugins, since it's not negotiating a drawing method.
Summary: QuickTime plugins don't work
Comment 8 by bugdroid1@gmail.com, Aug 11, 2009
The following revision refers to this bug:
    http://src.chromium.org/viewvc/chrome?view=rev&revision=22951 

------------------------------------------------------------------------
r22951 | stuartmorgan@google.com | 2009-08-10 13:42:40 -0700 (Mon, 10 Aug 2009) | 6 lines
Changed paths:
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/plugin_list_mac.mm?r1=22951&r2=22950

Only load whitelisted plugins on the Mac

BUG=12030
TEST=Visit a site with an unsupported plugin (e.g., QuickTime); the plugin should not be loaded at all, rather than loading and then crashing.

Review URL: http://codereview.chromium.org/164272
------------------------------------------------------------------------

Comment 9 by bugdroid1@gmail.com, Aug 11, 2009
The following revision refers to this bug:
    http://src.chromium.org/viewvc/chrome?view=rev&revision=23114 

------------------------------------------------------------------------
r23114 | jon@chromium.org | 2009-08-11 16:45:27 -0700 (Tue, 11 Aug 2009) | 10 lines
Changed paths:
   M http://src.chromium.org/viewvc/chrome/branches/198/src/webkit/glue/plugins/plugin_list_mac.mm?r1=23114&r2=23113

Merge 22951 - Only load whitelisted plugins on the Mac

BUG=12030
TEST=Visit a site with an unsupported plugin (e.g., QuickTime); the plugin should not be loaded at all, rather than loading and then crashing.

Review URL: http://codereview.chromium.org/164272

TBR=stuartmorgan@google.com

Review URL: http://codereview.chromium.org/165345
------------------------------------------------------------------------

Comment 10 by stuartmorgan@chromium.org, Aug 11, 2009
 Issue 19092  has been merged into this issue.
Cc: kr...@chromium.org mikesm...@chromium.org stuartmo...@chromium.org
Comment 11 by project member crash...@chromium.org, Aug 12, 2009
This crash was found in 3.0.198.1 and is currently ranked #8 (based on the relative number of reports in the release).  There have been 4 reports from 4 clients.

Report Link: http://crash/reportdetail?reportid=0c1143d56802a47c
http://crash/search?query=Chrome+3.0.198.1+GetPortPixMap
Labels: -Pri-2 Pri-1 Crash-3.0.198.1
Comment 12 by project member crash...@chromium.org, Aug 13, 2009
This crash was not found in 3.0.198.1. We last saw it in 3.0.197.12.  Assuming the crash has been fixed, please mark accordingly.
Comment 13 by bugdroid1@gmail.com, Sep 21, 2009
The following revision refers to this bug:
    http://src.chromium.org/viewvc/chrome?view=rev&revision=26724 

------------------------------------------------------------------------
r26724 | amanda@chromium.org | 2009-09-21 12:57:44 -0700 (Mon, 21 Sep 2009) | 9 lines
Changed paths:
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/plugin_host.cc?r1=26724&r2=26723
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/plugin_instance.cc?r1=26724&r2=26723
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/plugin_instance.h?r1=26724&r2=26723
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/plugin_list_mac.mm?r1=26724&r2=26723
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/webplugin_delegate_impl.h?r1=26724&r2=26723
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/webplugin_delegate_impl_mac.mm?r1=26724&r2=26723

Remove the temporary Mac plugin whitelist.
Support Mac NPAPI drawing and event model negotiation.  Implement a fallback
Quickdraw drawing model implementation so that old plugins don't crash.
This change does not address keyboard input issues (see  issue 19194 ), just
display issues.
BUG=12030
TEST=Quickdraw based plugins (such as the QuickTime plugin) should not crash
when invoked, and may even display properly.
Review URL: http://codereview.chromium.org/211031
------------------------------------------------------------------------

Comment 14 by stuartmorgan@chromium.org, Sep 25, 2009
(No comment was entered for this change.)
Owner: ama...@chromium.org
Comment 15 by kr...@chromium.org, Sep 30, 2009
 Issue 23332  has been merged into this issue.
Comment 16 by ama...@chromium.org, Sep 30, 2009
 Issue 23459  has been merged into this issue.
Comment 17 by ama...@chromium.org, Oct 7, 2009
(No comment was entered for this change.)
Status: Started
Comment 18 by ama...@chromium.org, Oct 13, 2009
Fixed in revision 28837 (http://codereview.chromium.org/255061).  Please open individual bugs for problems 
related to QuickTime or other QuickDraw-based plugins so that they can be prioritized independently.
Status: Fixed
Comment 19 by bugdroid1@gmail.com, Oct 14, 2009
The following revision refers to this bug:
    http://src.chromium.org/viewvc/chrome?view=rev&revision=28837 

------------------------------------------------------------------------
r28837 | amanda@chromium.org | 2009-10-13 10:53:22 -0700 (Tue, 13 Oct 2009) | 8 lines
Changed paths:
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/default_plugin/default_plugin_shared.h?r1=28837&r2=28836
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/plugin_host.cc?r1=28837&r2=28836
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/plugin_instance.cc?r1=28837&r2=28836
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/plugin_instance.h?r1=28837&r2=28836
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/plugin_list_mac.mm?r1=28837&r2=28836
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/webplugin_delegate_impl.h?r1=28837&r2=28836
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/glue/plugins/webplugin_delegate_impl_mac.mm?r1=28837&r2=28836

Re-land http://codereview.chromium.org/211031 with a bug opened
for the couple of layout tests that break (since they should not
have been passing if the QuickTime plugin wasn't loading).
BUG=12030
TEST=Quickdraw based plugins (such as the QuickTime plugin) should not crash 
when invoked, and may even display properly.

Review URL: http://codereview.chromium.org/255061
------------------------------------------------------------------------

Comment 20 by weivs...@gmail.com, Oct 14, 2009
No videos from apple.com play for me. Is this still expected at this time?
Comment 21 by ama...@chromium.org, Oct 14, 2009
How recent a build are you running?  As of this writing it's not yet in a dev release build, 
but if you are building off of the trunk more recent than 28837, you should now see 
videos from apple.com play.
Comment 22 by rohi...@chromium.org, Oct 14, 2009
I am using Chromium 4.0.222.9 (29005).

- Movie trailers works for me, but not apple adds. ie. video from
http://www.apple.com/ipodnano/

Picture 1.png
295 KB   View   Download
Comment 23 by weivs...@gmail.com, Oct 14, 2009
I'm running 4.0.222.9 (28994)
and the videos from apple.com just have a circle as in picture.


Picture 3.png
133 KB   View   Download
Comment 24 by srikan...@chromium.org, Oct 15, 2009
Video adds on apple adds. http://www.apple.com/ipodnano/
Dont seem to be playing.  
 Chrome version: 4.0.223.0  
Amanda please suggest if you want us to close this and open a separate bug for the failing case .

Platform:
  Hostname: Macintosh-0023dfded9ed.local
  Mac OS X Version 10.5.8 (Build 9L31a)
  Processor: 4 Intel 2.66 GHz
  RAM: 2048 MB

Chrome:
  Chrome version: 4.0.223.0  <<<Release/Debug>>>
  QuickTime Player: 7.6.4
  QuickTime PlayerX: <unknown>
  Flash Player: 10.0.32

Status: Assigned
Comment 25 by ama...@chromium.org, Oct 15, 2009
If trailers play but ads do not, please re-close this bug and open a bug specifically about ads (with an example 
URL).  Thanks!
Comment 26 by kr...@chromium.org, Oct 15, 2009
Ok - for me the ads don't work 
(http://www.apple.com/ipodnano/features/includes/overlay_camera.html#overlay-
camera)

More specifically I hear audio, but see not video, just the spinner.

Rohit - Can you point me to a trailer that works?  

I have filed http://code.google.com/p/chromium/issues/detail?id=24999.
Status: Verified
Comment 28 by rohi...@chromium.org, Oct 16, 2009
Here is an example movie trailer. Video works fine, but mouse controls don't work.

http://www.apple.com/trailers/wb/wherethewildthingsare/
Comment 29 by dpra...@chromium.org, Nov 11, 2009
(No comment was entered for this change.)
Labels: LayoutTests
Comment 30 by kr...@chromium.org, Nov 17, 2009
 Issue 27615  has been merged into this issue.
Comment 31 by mal.chromium@gmail.com, Dec 18, 2009
(No comment was entered for this change.)
Labels: -Area-Plugins Area-Internals Internals-Plugins
Comment 32 by bugdroid1@gmail.com, Jan 15, 2010
The following revision refers to this bug:
    http://src.chromium.org/viewvc/chrome?view=rev&revision=36354 

------------------------------------------------------------------------
r36354 | senorblanco@chromium.org | 2010-01-15 07:42:06 -0800 (Fri, 15 Jan 2010) | 8 lines
Changed paths:
   D /trunk/src/webkit/data/layout_tests/platform/chromium-linux/LayoutTests/fast/backgrounds/svg-as-mask-expected.checksum
   D /trunk/src/webkit/data/layout_tests/platform/chromium-linux/LayoutTests/fast/backgrounds/svg-as-mask-expected.png
   D /trunk/src/webkit/data/layout_tests/platform/chromium-win/LayoutTests/fast/backgrounds/svg-as-mask-expected.checksum
   D /trunk/src/webkit/data/layout_tests/platform/chromium-win/LayoutTests/fast/backgrounds/svg-as-mask-expected.png
   D /trunk/src/webkit/data/layout_tests/platform/chromium-win/LayoutTests/fast/backgrounds/svg-as-mask-expected.txt
   M http://src.chromium.org/viewvc/chrome/trunk/src/webkit/tools/layout_tests/test_expectations.txt?r1=36354&r2=36353

Attempting to get rid of orange on the WebKit builders.  Most of this is test_expectations cleanup.  Removed the 
Win and Linux baselines for fast/backgrounds/svg-as-mask, since they're incorrect (it's still not passing).

BUG=10296,23473,12030,21411,30048,32154,32307
TEST=green bots
TBR=atwilson

Review URL: http://codereview.chromium.org/551049
------------------------------------------------------------------------

Comment 33 by stuartmorgan@chromium.org, Jan 22, 2010
 Issue 25022  has been merged into this issue.
Comment 34 by GRMrGe...@gmail.com, Feb 4, 2010
I'm also having a problem with quicktime where it turns green. The screen shot is of a 
H.264 AAC MP4 in Quicktime. In safari, I see the video.
Screen shot 2010-02-04 at 9.52.32 PM.PNG
18.2 KB   View   Download
Comment 35 by papersm...@gmail.com, Feb 11, 2010
I am getting the same green screen problem as GRMrGecko.  It works for some videos 
while not others.

For example, on http://www.apple.com/trailers/wb/wherethewildthingsare/

small and large work, medium doesn't.  Also none of the WMVs and MPGs work.
Comment 36 by kr...@chromium.org, Feb 11, 2010
papersmith and GRMrGecko - can you file new issues for your bugs.  Thanks!
Comment 37 by victor.p...@gmail.com, Feb 13, 2010
I opened a bug fot the Green screen problem:

http://code.google.com/p/chromium/issues/detail?id=35668
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