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Earlier this year Sep 28, 2009 issue 8 (Quoted text causes CSV import issues in MS-Excel) reported by NorthernDean - If a text fields has a double quote \"\ then that causes import problems for MS-Excel, since fields are (appropriately) started and ended with this same symbol. It will cause the column to be terminated and the rest of the text ends up in the next column to the right, causing that particular row to not align with the rest. 1. Would it be possible to parse text before export and discard double quotes? 2. Or is there a tested-and-true method of escaping double quotes inside the exported text? If a text fields has a double quote \"\ then that causes import problems for MS-Excel, since fields are (appropriately) started and ended with this same symbol. It will cause the column to be terminated and the rest of the text ends up in the next column to the right, causing that particular row to not align with the rest. 1. Would it be possible to parse text before export and discard double quotes? 2. Or is there a tested-and-true method of escaping double quotes inside the exported text? May 26, 2009 issue 7 (Unable to set the URL) reported by michaelbrent05 - What steps will reproduce the problem? 1. When i open the application and put in my url (https://storeexample.fogbugz.com) it errors and asks me to input a valid URL 2. Clicking cancel does not cancel the operation What version of the product are you using? On what operating system? Latest version on WinXP SP3 What steps will reproduce the problem? 1. When i open the application and put in my url (https://storeexample.fogbugz.com) it errors and asks me to input a valid URL 2. Clicking cancel does not cancel the operation What version of the product are you using? On what operating system? Latest version on WinXP SP3 Apr 13, 2009 issue 6 (not all the fields in fogbugz are exportable) reported by ktay...@apptio.com - What steps will reproduce the problem? 1. open bugzreport 2. set url and user name 3. access filter to show what filters to display expected:? I would like to have all columns or fields exported Actual: Date opened, closed and resolved are not listed and do not export What version of the product are you using? On what operating system? Version 6.1.45H (DB 633, GEN 172, Build 415) Win Vista What steps will reproduce the problem? 1. open bugzreport 2. set url and user name 3. access filter to show what filters to display expected:? I would like to have all columns or fields exported Actual: Date opened, closed and resolved are not listed and do not export What version of the product are you using? On what operating system? Version 6.1.45H (DB 633, GEN 172, Build 415) Win Vista Feb 05, 2009 issue 1 (Russian symbols looks like "?") commented on by mscheuner - We also have trouble - the German names often contain "umlaut" characters: Björn turns into Bj?rn, Schüpbach turns into Sch?pbach :-( We also have trouble - the German names often contain "umlaut" characters: Björn turns into Bj?rn, Schüpbach turns into Sch?pbach :-( Jan 28, 2009 BugzReportSetup025.msi (BugzReport v0.2.5 Installer) file uploaded by john.januszczak@paymentsintelligence.com Jan 28, 2009 issue 4 (Unsorted and difficult column list) Status changed by john.januszczak@paymentsintelligence.com - Partially Fixed. CheckOnClick property set as suggested. Will look into the sorting issue. Status: Started Partially Fixed. CheckOnClick property set as suggested. Will look into the sorting issue. Status: Started Jan 28, 2009 issue 5 (AcceptButton and CancelButton) Status changed by john.januszczak@paymentsintelligence.com - Fixed. Set AcceptButton and CancelButton property for the Query, Login and Options forms as suggested. Status: Fixed Fixed. Set AcceptButton and CancelButton property for the Query, Login and Options forms as suggested. Status: Fixed Jan 28, 2009 issue 3 (Pressing 'Cancel' in query form throws exception) Status changed by john.januszczak@paymentsintelligence.com - There was a similar bug: 1. Click Query \| New 2. Make sure no fields are selected 3. Click Execute Both of these issues have been Fixed. Check if cols.Count > 0 before binding data to grid. Status: Fixed There was a similar bug: 1. Click Query \| New 2. Make sure no fields are selected 3. Click Execute Both of these issues have been Fixed. Check if cols.Count > 0 before binding data to grid. Status: Fixed Jan 28, 2009 issue 2 (HTML entities in "Latest Comment") Status changed by john.januszczak@paymentsintelligence.com - Fixed. Using HtmlDecode in FogBugz.cs as suggested. Status: Fixed Fixed. Using HtmlDecode in FogBugz.cs as suggested. Status: Fixed Jan 28, 2009 r8 (Fixed Issue 2: HTML Entities not decoded. Fixed Issue 3: Cli...) committed by john.januszczak@paymentsintelligence.com - Fixed Issue 2 : HTML Entities not decoded. Fixed Issue 3 : Clicking Cancel on Query form throws exception. Partially Fixed Issue 4: Difficult to click/select items in field list. Fixed Issue 5 : Set AcceptButton and CancelButton properties on QueryForm, LoginForm and OptionsForm so that escape closes form and Enter replicates clicking OK. Changed Filters combo box DropDownStyle to DropDownList on Query form so that only valid filters can be used. Set encoding on File \| Export to utf-8. Added support for exporting tab delimited files. Fixed Issue 2 : HTML Entities not decoded. Fixed Issue 3 : Clicking Cancel on Query form throws exception. Partially Fixed Issue 4: Difficult to click/select items in field list. Fixed Issue 5 : Set AcceptButton and CancelButton properties on QueryForm, LoginForm and OptionsForm so that escape closes form and Enter replicates clicking OK. Changed Filters combo box DropDownStyle to DropDownList on Query form so that only valid filters can be used. Set encoding on File \| Export to utf-8. Added support for exporting tab delimited files. Jan 28, 2009 issue 2 (HTML entities in "Latest Comment") commented on by cy...@home.se - This can be fixed by using HtmlDecode in FogBugz.cs, method ListCases: record.Add(System.Web.HttpUtility.HtmlDecode(current.Value)); (Be sure to use it at both places, since the code is duplicated in the same method.) Also, right-click References in the Solution Explorer and add System.Web. This can be fixed by using HtmlDecode in FogBugz.cs, method ListCases: record.Add(System.Web.HttpUtility.HtmlDecode(current.Value)); (Be sure to use it at both places, since the code is duplicated in the same method.) Also, right-click References in the Solution Explorer and add System.Web. Jan 28, 2009 issue 4 (Unsorted and difficult column list) commented on by cy...@home.se - Setting the Sorted property seems to break the query, since the order seems to be hard-coded in FogBugz.cs. So that's not working. Setting the Sorted property seems to break the query, since the order seems to be hard-coded in FogBugz.cs. So that's not working. Jan 28, 2009 issue 5 (AcceptButton and CancelButton) reported by cy...@home.se - You should set AcceptButton and CancelButton for all forms. This enables the user to close a form with the escape button and click OK with enter. You should set AcceptButton and CancelButton for all forms. This enables the user to close a form with the escape button and click OK with enter. Jan 28, 2009 issue 4 (Unsorted and difficult column list) reported by cy...@home.se - The uxColumns list in QueryForm is unsorted, which makes it harder to find the columns you want. Tip: set the Sorted property to True. It is also "difficult" to check the columns in the list. You almost have to double-click the items to check or uncheck. Tip: set the CheckOnClick property to True. The uxColumns list in QueryForm is unsorted, which makes it harder to find the columns you want. Tip: set the Sorted property to True. It is also "difficult" to check the columns in the list. You almost have to double-click the items to check or uncheck. Tip: set the CheckOnClick property to True. Jan 28, 2009 issue 1 (Russian symbols looks like "?") commented on by cy...@home.se - And if you want your CSV file in another format, you can specify the encoding for the StreamWriter object. My Excel version (2003) doesn't handle UTF-8 if I double-click CSV files, only if I open it from within and manually select codepage 65001. And if you want your CSV file in another format, you can specify the encoding for the StreamWriter object. My Excel version (2003) doesn't handle UTF-8 if I double-click CSV files, only if I open it from within and manually select codepage 65001. Jan 28, 2009 issue 1 (Russian symbols looks like "?") commented on by cy...@home.se - I think this will do it. In FogBugz.cs, change return Encoding.ASCII.GetString(response); to return Encoding.UTF8.GetString(response); It works for me, anyway, and it should work even if the characters are in ASCII. According to Wikipedia, "the initial encoding of byte codes and character assignments for UTF-8 is backwards compatible with ASCII." I think this will do it. In FogBugz.cs, change return Encoding.ASCII.GetString(response); to return Encoding.UTF8.GetString(response); It works for me, anyway, and it should work even if the characters are in ASCII. According to Wikipedia, "the initial encoding of byte codes and character assignments for UTF-8 is backwards compatible with ASCII." Jan 28, 2009 issue 3 (Pressing 'Cancel' in query form throws exception) commented on by cy...@home.se - I tried adding these lines in BugListForm.cs, after f.ExecuteQuery: if (cols.Count == 0) return; It seems to have done the trick, but maybe there's a better solution. I tried adding these lines in BugListForm.cs, after f.ExecuteQuery: if (cols.Count == 0) return; It seems to have done the trick, but maybe there's a better solution. Jan 28, 2009 issue 3 (Pressing 'Cancel' in query form throws exception) reported by cy...@home.se - What steps will reproduce the problem? 1. Click Query / New 2. Click Cancel What is the expected output? What do you see instead? I'd expect the form to close and nothing more. I get a dialog with an IndexOutOfRangeException. What version of the product are you using? On what operating system? 0.2.0.0 on Windows XP What steps will reproduce the problem? 1. Click Query / New 2. Click Cancel What is the expected output? What do you see instead? I'd expect the form to close and nothing more. I get a dialog with an IndexOutOfRangeException. What version of the product are you using? On what operating system? 0.2.0.0 on Windows XP Jan 27, 2009 issue 2 (HTML entities in "Latest Comment") reported by cy...@home.se - What steps will reproduce the problem? 1. Run a query What is the expected output? What do you see instead? I'd expect HTML (XML?) entities such as   and " to be replaced with their respective characters. What version of the product are you using? On what operating system? BugzReport 0.2 on Windows XP with hosted FogBugz 6.1.38 on Linux. Please provide any additional information below. Maybe this only appears when incoming emails are formatted with HTML. What steps will reproduce the problem? 1. Run a query What is the expected output? What do you see instead? I'd expect HTML (XML?) entities such as   and " to be replaced with their respective characters. What version of the product are you using? On what operating system? BugzReport 0.2 on Windows XP with hosted FogBugz 6.1.38 on Linux. Please provide any additional information below. Maybe this only appears when incoming emails are formatted with HTML. Jan 27, 2009 issue 1 (Russian symbols looks like "?") commented on by cy...@home.se - It doesn't work in 0.2 either. It doesn't work in 0.2 either. Jan 23, 2009 BugzReportSetupv020.msi (BugzReport v0.2.0 Installer) file uploaded by john.januszczak@paymentsintelligence.com Jan 23, 2009 issue 1 (Russian symbols looks like "?") commented on by john.januszczak@paymentsintelligence.com - I'm going to look into this. I'm going to look into this. Jan 23, 2009 r7 (Added method to api wrapper to generate a person lookup dict...) committed by john.januszczak@paymentsintelligence.com - Added method to api wrapper to generate a person lookup dictionary. Added new columns (Area, Opened By, Resolved By, Closed By) to the query options. Changed Query dialog so that all query options are selected by default. Change cursor to hourglass when executing the query via the api. Increment version number to 0.2.0.0. Added method to api wrapper to generate a person lookup dictionary. Added new columns (Area, Opened By, Resolved By, Closed By) to the query options. Changed Query dialog so that all query options are selected by default. Change cursor to hourglass when executing the query via the api. Increment version number to 0.2.0.0. Older Nov 17, 2008 issue 1 (Russian symbols looks like "?") commented on by ja...@home.se - Swedish characters also don't work with hosted FogBugz. Hosted FogBugz is UTF-8. So maybe UTF-8 support is broken? Swedish characters also don't work with hosted FogBugz. Hosted FogBugz is UTF-8. So maybe UTF-8 support is broken? Oct 23, 2008 issue 1 (Russian symbols looks like "?") reported by denis.martyanov - What steps will reproduce the problem? 1. In fogbugz-database add cases with russian language 2. Login to URL by bugzreport. 3. Execute query. What is the expected output? What do you see instead? Expect normal russian characters. See - questions signs. What version of the product are you using? On what operating system? 0.1.0 Please provide any additional information below. What steps will reproduce the problem? 1. In fogbugz-database add cases with russian language 2. Login to URL by bugzreport. 3. Execute query. What is the expected output? What do you see instead? Expect normal russian characters. See - questions signs. What version of the product are you using? On what operating system? 0.1.0 Please provide any additional information below. Oct 22, 2008 r6 ([No log message]) committed by john.januszczak@paymentsintelligence.com - [No log message] [No log message] Oct 22, 2008 r5 ([No log message]) committed by john.januszczak@paymentsintelligence.com - [No log message] [No log message] Oct 22, 2008 r4 ([No log message]) committed by john.januszczak@paymentsintelligence.com - [No log message] [No log message] Oct 22, 2008 r3 ([No log message]) committed by john.januszczak@paymentsintelligence.com - [No log message] [No log message] Oct 22, 2008 r2 ([No log message]) committed by john.januszczak@paymentsintelligence.com - [No log message] [No log message] Oct 18, 2008 Project bugzreport created by john.jan...@paymentsintelligence.com - A desktop reporting client for FogBugz A desktop reporting client for FogBugz

r8 (Fixed Issue 2: HTML Entities not decoded. Fixed Issue 3: Cli...) committed by john.januszczak@paymentsintelligence.com - Fixed Issue 2 : HTML Entities not decoded. Fixed Issue 3 : Clicking Cancel on Query form throws exception. Partially Fixed Issue 4: Difficult to click/select items in field list. Fixed Issue 5 : Set AcceptButton and CancelButton properties on QueryForm, LoginForm and OptionsForm so that escape closes form and Enter replicates clicking OK. Changed Filters combo box DropDownStyle to DropDownList on Query form so that only valid filters can be used. Set encoding on File | Export to utf-8. Added support for exporting tab delimited files.

Fixed Issue 2 : HTML Entities not decoded. Fixed Issue 3 : Clicking Cancel on Query form throws exception. Partially Fixed Issue 4: Difficult to click/select items in field list. Fixed Issue 5 : Set AcceptButton and CancelButton properties on QueryForm, LoginForm and OptionsForm so that escape closes form and Enter replicates clicking OK. Changed Filters combo box DropDownStyle to DropDownList on Query form so that only valid filters can be used. Set encoding on File | Export to utf-8. Added support for exporting tab delimited files.

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