SERIOUSLY. Losing 3000 messages just because the messaging app crashes. And not being able to retrieve them. How can this happen? How can this not be fixed 1 year after the bug report?
If you can't find the bug AT LEAST do something to automatically back the messages up instead of saying bah, come on, this is serious! This ain't '94, this kind of silly bugs should be FIXED, and we should not loose every important message one day just because our phones decide it!

(Desire HD)

My HTC Desire Z 4 days old phone lost all its text messages.
If I had read this thread before I would never buy Android phone.
Realy bad.

 Issue 13738  has been merged into this issue.

 Issue 13739  has been merged into this issue.

 Issue 12530  has been merged into this issue.

 Issue 11907  has been merged into this issue.

If you are reading this then most likely you have had an issue with losing text messages, along with quite a few others. Just throwing your two cents in about why it isn't fixed wont help. Isolating why it is happening will. In order for them to figure out what is going wrong they need whats called a bug report. 

IF YOU HAVE LOST YOUR MESSAGES DO NOT REPEAT ""DO NOT"" REBOOT YOUR PHONE. 

If you do it stands a good chance that the debug data will be purged and you can not provide assistance in resolving this issue. 

What you can do:
-Star the issue
-Provide the information about your phone
--carrier
--device
--software version
-Provide information about the lost messages incident
--debug file
--when
--what you were doing
--what apps you have installed(all of them)
--current app related settings

This data should you provide it will allow the bug to be diagnosed. 

If you cant find the info use google or bing to find out how to get the info.

All I have to say beyond that is can you fix something you can't see?
They can't fix an issue they can't reproduce, providing this info will help them reproduce it and thus fix it. 

Carrier : 3 in Melbourne, Australia
Device : HTC Desire HD
Android Version 2.2
Software number 1.32.861.5

I bought this phone less on the 25th of November 2010. This issue happened to me 1 week ago without me knowing. I was asleep and when i woke up, the whole messages were deleted. I have about 150+ messages, no multimedia messages at all. Certain messages contain important data such as account details and etc. 

My Question.
If this issue has exist in android/HTC phone, WHY DIDN'T you guys NOTIFY US?
When we purchase a product, our mobile number, email address or home address is always provided, why didn't you guys notify us about this issue when our contact details has been provided, and 2nd, this is a MAJOR issue that can cause a lot of damages to us as a consumer. I have called HTC and having them to be ready to compensate me. If you guys has actually notified us about this issue, we may have find ways to back up the messages. 

I am extremely disappointed with this issue and definitely i would like to see some compensation on my lost. 

HTC DESIRE HD ANDROID VERSION 2.2.1

Same problem here, just vanished one morning 

HTC DESIRE HD ANDROID stock unbranded VERSION 2.2.1

Same problem here, just vanished today.

Lost all SMS yesterday.
Desire Z
Android 2.2.1

Luckily could restore them from backups.

Also 3 friends of mine had this problem the last 2 weeks.
2x Desire
1x Desire Z

What you can do:
-Star the issue
-Provide the information about your phone
--Verizon
--Droid Incredible
--2.2
-Provide information about the lost messages incident
--debug file
--Mon January 2:24 EST
--Texting when all texts were deleted
--The few proceeding txts were mislabelled as wrong person. sent to attended recipient, but appeared tosend to someone else.

--what apps you have installed(all of them) (irrelevant has happened on wiped install/ not wiped.) appears to be core error

--current app related settings

This happened to me about ten minutes ago.  
Samsung Captivate (Galaxy S), AT&T, running 2.1

I opened my notifications bar to check a new text and when I clicked on the text, it led me to a blank new message.  When I went back to Messaging, it said I had no new threads.  

At the time, I had two conversations with ~1800 texts each, along with about 20 more with smaller amounts.  I would understand if it was a memory problem, but it seems people here are experiencing the bug with much smaller text numbers.

The apps I currently have installed are Norton Security, Lookout Security, and Task Killer, among others.  I have no texting apps aside from Messaging.  I tried killing Messaging and restarting, and restarting my phone-- no results.

Droid Incredible, unrooted running Fro-yo. Task killer running but never had this problem before. I had a droid eris for about a year and never had this problem with it. Is it an issue with 2.2? Happened tonight for the second time since I got the phone in December. It only happens when I get a text and I'm about to unlock the phone to respond.  Pleaseeeee fix!

My phone has twice now deleted all of my texts. My total number of text messages in all conversations  was definitely less than 1500 (my settings delete texts once a thread has reached 200) so I know its not a memory issue. I am using the stock Android messaging service. Both times that they were all deleted I was not doing anything on my phone, I picked it up to send a text and found all conversations gone. My texts should be there unless I have directly deleted them. I did a soft reset on my phone both times this has happened with no luck. The texts do not show up via the shortcut or the messaging widget. Also frequently when I am texting the screen will go up to the oldest message in the thread without my touching anything but the keyboard, I then have to scroll all the way back down to continue typing my message (very annoying when there are 200 messages in the thread). There seem to be hundreds of people with this issue which means thousands who just haven't posted in a thread. Considering messaging service is one of the main functions of a phone I feel this should be fixed.

Happened to me a few days ago.
Phone: HTC Desire HD (O2 - UK)
Baseband Version: 12.28e.60.140.fU_26.04.02.17_M2
Kernel Version: 2.6.32.21-g3daaff htc-keral@and18-2#1
Build Number: 1.72.405.3 CL296490 release-keys
Software Number: 1.72.405.3

Cheers

Ive had all my messages deleted twice in 2 months

HTC Desire HD 1.72

Happened to my sister last night.  I'm logging this comment because I have the same phone and I recommended it to her!

SMS Application wouldn't start, kept force closing.
The only solution I could find to fix this issue was to remove battery, which she did and re-started, after that all the messages were gone.  She wasn't happy.

Phone: HTC Desire HD
Brand: Orange.

Please move this call up to critical status.

same goes to me. just happened to me in an hour ago. received text notification, pull down, then whooop , all message gone ! please fix

desire hd 2.2

This literally just happened to me. I was typing a new message to a friend which refused to send. I came out of the app, went back in and all of my messages were gone. Not impressed.

This was on a HTC Desire HD on Vodafone UK.

Just happened to me for the third time. Nothing prompted it, just went in to respond to a txt and everything was gone but the new one. I lost close to 2000 messages and some of them were very important messages.

Droid Incredible 2.2

Went to bed, woke up and lost all texts. 25 were photo messages of a passed away loved one :(

I'm going back to iPhone !!

HTC Desire HD

Just now, for the THIRD freaking time, all my smses were completely wiped clean too. The first time it happened, I was pissed drunk and I thought I must have deleted all my smses in my drunken state (which I would never do anyway). The second time it happened I was extremely sober. And then today for the third time it happened again. Plzzzzzzzz fix this!!!! Totally, I have lost around 5000+ sms already!

Unlike dangreen above who have lost precious data of such emotional value (and with whom I really sympathize) I may not have that many msges of such significant value and proportion, but they were very important to me nonetheless.

Galaxy S. 
2.1

Third time here aswell. Been having a long txt conversation with a friend, was typing reply to last txt, pressed send and the box came up for half a second, and then dissapered but my txt didnt send pressed again, same problem, left txt messages last 20 txts dissapered. opened the conversatoin and it just stays stuck on loading. Tried to use smsbackup&restore and it found 0 txt messages. Restarted phone, and poof all gone. this is insane that it only happened a week and a half ago. first time i had this problem was when i updated to 2.2.1 

Just lost all my messages on Desire HD on Orange UK, phone is 3 weeks old.
Sort it out Google!!

Just lost all of my messages! I probably had close to 3000. This is ridiculous. 

Also just happened to me! All messages gone. HTC Desire, Adroid 2.2.

This is really unbelievable!!!!

DO SOMETHING ABOUT IT GOOGLE!!!!!

Droid Incredible. Had since Dec 3, 2010. Has happened 3 times. Randomly. Settings are not the issue. Version 2.2 On Verizon. Locked messages too.

That just happened to me (HTC Desire, 2.2).
I had a lot of important messages there, and not I feel I cannot trust this phone anymore... :/

Just happened to my Desire 2.2 as well.
Not impressed.

This happened to me last night - all messages, including locked messages, deleted, seemingly out of nowhere. I am very unhappy about this. Why do I bother locking messages if the lock is rendered useless when my phone takes it upon itself to clean out all SMSes?

And the fact that ppl have been reporting this for over a year, really means that this is an issue.  GET ON THE BALL GOOGLE, and STEP UP YOUR GAME or else the iphone really will start to steal your business, esp now that it's on verizon. 

I have a Motorola Droid (first version) on the VZW network, btw

Happened twice for me, but today I had DDMS running.
Just clicked on the SMS icon from launcher, this is what caused the messages wipe, below is the log.

HTC Desire / Bravo
Android 2.2.1 (also happened on 2.1 a while ago)



I/Database(17990): sqlite returned: error code = 11, msg = database corruption found by source line 54710
I/Database(17990): sqlite returned: error code = 11, msg = prepared statement aborts at 160: [SELECT transport_type, _id, thread_id, address, body, date, read, type, status, locked, error_code, sub, sub_cs, date, read, m_type, msg_box, d_rpt, rr, err_type, locked FROM (SELECT DISTINCT date * 1 AS normalized_date, 'sms' AS transport_type, _id, thread_id, address, body, date, read, type, status, locked, error_code, NULL AS sub, NULL AS sub_cs, date, read, 
E/Database(17990): Removing corrupt database: /data/data/com.android.providers.telephony/databases/mmssms.db
E/DatabaseUtils(17990): Writing exception to parcel
E/DatabaseUtils(17990): android.database.sqlite.SQLiteDatabaseCorruptException: database disk image is malformed
E/DatabaseUtils(17990): at android.database.sqlite.SQLiteQuery.native_fill_window(Native Method)
E/DatabaseUtils(17990): at android.database.sqlite.SQLiteQuery.fillWindow(SQLiteQuery.java:70)
E/DatabaseUtils(17990): at android.database.sqlite.SQLiteCursor.fillWindow(SQLiteCursor.java:283)
E/DatabaseUtils(17990): at android.database.sqlite.SQLiteCursor.getCount(SQLiteCursor.java:264)
E/DatabaseUtils(17990): at android.database.CursorToBulkCursorAdaptor.count(CursorToBulkCursorAdaptor.java:132)
E/DatabaseUtils(17990): at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:118)
E/DatabaseUtils(17990): at android.os.Binder.execTransact(Binder.java:288)
E/DatabaseUtils(17990): at dalvik.system.NativeStart.run(Native Method)

Just lost thousands of text messages without warning. HTC Desire HD. Android 2.2.1. 

Just had the same happen, woke up and hundreds of messages were gone. 

Droid Incredible
Android 2.2
Baseband
2.15.00.07.28
etc etc all latest updates...

Very unhappy. 

This happened to me this morning...had all my messages before i sent a text...screen froze for a couple of seconds...message sent and i returned to the threads to reply to another message and all of my messages were gone!!! I know this thread say only for 2.0 users...but i can't find one for 2.2

EVO 4g
2.15.00.11.19
2.632.17-gee557fd
htc-kernel@18-2 #15
3.70.651.1 cl294884 release-keys
370.651.1
pri ver : 1.90_003
PRL Ver: 60675

So is anything being done about this?

I thought it was a phone specific fault at first with my Desire Z, but now I see it's an Android issue.

This same thing has happened to me twice now.  The first time I lost over a thousand messages, the second time I was able to recover most of them from a backup tool I installed after the first round of deletion.  On both occasions the phone did not crash, I did not do anything out of the ordinary, just swiped to the message window and there it was, "No Messages".

I'm a fairly heavy sms user, which is why I got the Desire Z in the first place (physical keyboard), but if this isn't resolved I'd rather get a different device/OS that doesn't randomly delete my data.

On a separate note, my phone is currently being sent off to see why I can't get MMS to work on it either.  On Optus in Australia.  My old HTC Touch Pro can still send and recieve MMS messages, and, more importantly STILL HAS EVERY SINGLE SMS ON IT THAT I EVER SENT AND RECEIVED FROM THE FIRST DAY I GOT IT.

I'm slowly becoming less fond of this new phone/OS.

Happened to me today. Very sad :-(
Using HTC Desire with Android 2.2
Didn't do anything, just opened messages and they were all gone.
Setting 'delete old messages' is UNCHECKED.
Can't believe this issue exists for such a long time, so many people have reported it and still it isn't solved.

Has happened to several times now. I am running 2.2, it is just getting frustrating now. I have had to restore my text messages now about 10 times. When I open up my text messages it freezes then it requires to force close then all my text messages are deleted. Google should address this issue immediate. 

Just happened to me, first time. Droid Incredible. This totally sucks and if it cannot be fixed right away, how about some response or suggestions from Google?

Happend to me again. Second time.
Using HTC Desire Z with HTC Sense from Virtuous Rom (Android 2.2.1, Kernel 2.6.32.21, Build: 1.72.405.2)

Any information how to reproduce that issue?

This happened to me as well. :( drooid 2 motorola on verizon.

Droid Incredible, I've had it since November. This morning was the first incident where every single one of my texts, locked or otherwise, were randomly deleted.

I guess I should just be thankful that Verizon recently picked up the iPhone... Based upon the piss-poor lack of response thus far, I doubt any fix for this is coming in the near future.

I have a Droid Incredible.  This is the first time that I have experienced this.  I was texting someone and received their last comment.  I went back to messages, and all of my other messages were gone.  My current conversation was still saved, but all other conversations were gone.  I verified that my phone is set to not delete messages after a certain amount or size (the option is unchecked).  I tried powering down the phone and turning it back on to see if the messages would come back, but they didn't.  Prior to this happening, I did have one text message that wouldn't deliver.  I don't know if that's related or coincidental.  I was pretty excited (and am still excited) about moving from BlackBerry to my Droid, but I really don't want to deal with the possibility of losing SMS/MMS messages..

Same here, happened for the 1st time. HTC Legend on cosmote greece. I've kept messages for ages, I'm really frustrated!!

Very same issue has happened to me. This is a massive problem and such a basic function to  phone. I am amazed at the scope of the issue and the length of time nothing has been done about it !  

VERY EFFIN ANNOYED.

HTC Desire Z
Android 2.2.1

All messages suddenly deleted.  VERY annoying. 

HTC Desire
Android 2.2 (build 2.14.207.2)

Every text message was just deleted.  Thanks a lot android.  This is NOT the first time.  I will be switching to iPhone next  chance I get.

Droid
2.2.1

This is happening almost daily to me and I was holding and watching the phone during one incident. This is what happens:

-message notification dings rapidly about 4-7 times.
-service on my HTC Legend goes out for approximately 5 seconds (no signal, says no service)
-when service is restored after 5 seconds all messages are gone 
-once I saw a notification which said "com.android.messaging has stopped unexpectedly"

From most of the posts above it appears the problem is an HTC device only issue

Since the Froyo push it happens to me also. So far since last year it's wiped out ALL my messages 5 times!  I just don't understand why they don't fix this. 

Droid Incredible 
Got phone Oct 2010 has happened now 3 times. 
Requesting exchange for iPhone first thing in morning since Verizon
Finally has it. 

This same thing happened to me. I was told about this bug and as soon as I was told I did a backup using one of the SMS backup tools. Two hours after that all of my messages were gone (I am SO glad I did the backup now!).
When I tried to restore the messages the app reported that it couldn't. I assume that the corruption of the messages database affected the backup. I was able to revert to an earlier backup fine which was weird, but that backup was from months ago :(

same here. very difficult to defend android when I see this is an on going problem with the OS. 

Motorola Droid....happened again and I lost all my texts and pics!!!!   Seriously?? WTF Google/Android???

Surely 900 users is enough for you to get off your a$$ and do something!!!

Also had this problem this morning.
I have a HTC Desire Z with Android 2.2.1

Very annoying... :(

Just lost all my text messages!  GONE!  I'm sick about this ... many texts were locked and should not have disappeared!  This is rediculous - fix it fast or I'm headed to the iPhone!

HTC Droid Incredible with Verizon and Android 2.2

I lost all of mine now for the second time in 2 weeks...this is my 4th droid phone to mess up on me....it's starting to get frusterating

Just lost all of my text messages.  Motorola Android 2.2.1

This just happened to me for the second time in the three months I have owned my Verizon HTC Incredible. All threads except the most recent were spontaneously erased. The phone has plenty of remaining storage (1.80 GB / 1.86 GB free on the SD card, 6.38 GB / 6.60 GB free of internal phone storage, 664 MB / 748 MB free of phone memory).

Android 2.2
Baseband 2.15.00.07.28
Kernel version 2.6.32.17-g9a2fc16 htc-kernel@u18000-Build-149 #1
Build number 3.26.605.1 CL264707 release-keys
Software number 3.26.605.1
Browser version WebKit 3.1
PRI Version 1.70_002

When can we expect a diagnosis of this problem?

Regarding my comment 905 above, I'm using the stock messaging app, and do not have "Delete old messages" checked in the Settings for the app.

Has been happening to the girlfriends LG Shine Plus for the last couple of months.  Telus doesn't know how to fix it and since its been more than '30' days they won't replace it.  I'm a software developer and I know that NO software bug should be open for this long, especially one that deletes sms messages.  There is no way Android will be taking over the business market anytime soon with unresolved issues like this.

This bug is very annoying, why don't we all submit it to a tech blog like techcrunch and gizmodo and engadget and see if maybe this will actually get looked at by google. 

Hi guys. I'm using Android 2.2.1 on Galaxy S and have yet to encunter this problem.
I had previously faced this problem on my HTC HD2 (yes you read it right, I installed froyo on it).
Call me paranoid but I learnt from my mistake and now make use of 3 methods to backup all my precious SMSes.

1) Backup to your GMAIL account: "SMS Backup +"
http://www.appbrain.com/app/sms-backup/com.zegoggles.smssync
It can be downloaded for FREE from Android Market.

2)Backup to 3rd party server: "m:IQ
http://www.appbrain.com/app/m:iq/com.dashwire.miq
This is available on Android Market for FREE and it's a free service provided by "miqlive.com".

3) Backup to SDCard: "SMS Backup & Restore"
http://www.appbrain.com/app/sms-backup-restore/com.riteshsahu.SMSBackupRestore
Another wonderfull available on the Android Market for FREE.

By using all these 3 abv mentioned method the problem of google's buggy message app is effectively nullified IMHO.
All above android applications are recommended by me on an "as is" basis and I take no responsibility whatsoever should your phone cause you brain damage or mysteriously vanish. 
Please lok though them, read the reviews, comments and then decide for your selves.

Hope this helps =)

Just lost all my texts. Using Handcent SMS on HTC Desire HD.

Just had this happen for the second time. So annoying and frustrating to see that this has been going on for so long with no fix. Makes me consider getting rid of this phone.

Same here on an HTC Desire Z, not rooted, upgraded to Android 2.2.1.

Same here on Desire HD, lose all my texts about once a week now.

Same problem just happened to me for the first time.  Approx 200 messages auto deleted while the phone was sitting on my desk.  No errors or messages.  Phone is stock Orange UK spec with no downloaded apps.

HTC Desire Z A7272
Android 2.2.1  v 1.72.405.2

My partner has an HTC Desire running 2.1 and also lost all the message on the phone today as well.  It seems a hell of a coincidence.

I have an HTC incredible and i lost messages and pics from a friend who has passed on , this is UNACCEPTABLE  

HTC Desire on Orange using Android 2.2

Had phone sat next to me this afternoon and when I went to check a message that had just arrived, all 1000+ messages I had on my phone were just gone with no warning.  This is a ridiculous issue to have going on so long.  Didn't realise my messages weren't backed up anywhere; thought they'd be tied in with my google account.

MyTouch4G... hundreds of texts lost for no apparent reason.  ANGRY.

Just had about 1000 texts randomly get deleted. Verizon HTC Droid Incredible with Android 2.2. Unbelievable.

Desire HD android 2.2.1 

All gone, pissed!! :@

Messages app on my Desire HD force-closed and then all messages were gone. Surprised that there's no restore feature or internal backup in the application. Please fix as quickly as possible.

I've had this happen twice in the past 2 weeks on my incredible that is about 5 months old.

why is there no fix for this?

i'm not happy. 

Same thing just happened to me on HTC Evo running 2.2

nothing to do but shake your head..

Htc Desire HD - all gone... WTF??!!!!

HTC Desire HD, 2 months old, just deleted ALL my messages! Checked my inbox one minute and theres nothing in there. How is this even possible?! Looks like this issue was raised over a year ago and still no solution?! Why should I have to go to the effort of backing up all my messages when this simply SHOULD NOT BE HAPPENING! So angry. How about someone fixes this MASSIVE FLAW in the android system.

I dont know if this is a clue but for some reason my phone also decided to turn off 'background data' under 'accounts and sync'. I did restart my phone at one point so I dont know if this has anything to do with it.

Just happened to my HTC Incredible running 2.2 for the second time in two months. Verizon tech support won't even acknowledge that it's an issue, and instead tried to blame it on my SD card (messages are not even stored on the SD card). This is a rather serious issue and should be addressed. I've had to resort to Evernote to save important info in texts. Not acceptable.

ALLL GONE! Just randomly. I got a txt, I pick up my phone, suddenly it asks for my pin number, I enter and go to txt... ALL GONE!

I had this happen to my Desire HD the other week -several hundred texts gone without warning. 

HTC Desire-Z running 2.2.1. Three times now in the past month. Very frustrated.

Messaging app freezes. Restart phone. I now have a single message containing the characters delta, @ and a colon. I don't know if this is any help?

Happens to me when replying to multiple people in a small amount of time. Has happened multiple times now. VERY ANNOYING

I have had the phone for a little over a month. Lost around 540 text messages. I am changing my plan over to a non-Droid phone today. 

I've had this happen to me three times now. Droid Incredible, bought during launch weekend.

Third time now. What a joy using Android !
Can't anyone connect their phone to the dev environment and get some logging info ?
It's really frustrating !

Tnx !

Hi its happening very frequently. And whats annoying is that nothing is being done about it. I lost about 5000 sms. Its happening at very alarming speed now. Using samsung Galaxy I5801. Version 2.1.1 Need help urgently. 

I'm having the same problem last week! I am using Motorola Milestone XT701 and Android version 2.1.  My sms disappeared twice this week! I don't know what triggers this, please fix this asap!

hi, same problem here, happened to me yesterday. running android 2.2.1 on htc desire Z

please fix asap!!

Just thought I'd add my name to this ever growing list... all my messages just disappeared before my very eyes last night. It occurred as a new textcame in. I read it and replied, then when I went back to view all messages it was empty (save for the text and reply I'd just made).

I'm also running android 2.2.1 on the HTC Desire Z, which I've only had for about 3 weeks now. Still, you can accumulate a lot of messages in 3 weeks! Absolutely gutted. I had some lovely, personal messages from friends and family, which are now gone for good... or are they? Will we be able to get them back one day??? :(

Had the Desire Z (Froyo) for 2 weeks now and when I woke up this morning 300+ text messages were gone.
Also, when I go to the htcsense.com website, I can't reach any other tab, except for the 'dashboard'...

I have contacted HTC about this, because I thought they were the cause... although after reading this thread I think it's a general Android issue... Although I also read somewhere HTC responded that they know of the problem and are trying to fix it..

This has happened to me for the first time about 5 minutes ago.

I responded to a text message, then hit the home key.  5 minutes later, I received a text message and when I went to review it, every single one of my text messages disappeared.

Please fix.  I'm not that upset (I mean who really needs to go back and review thousands of text messages?) but this is still really annoying.

just happened here too. desire z 2.2 . previous phones would just tell me its full and i need to delete some. i liked that way better

Happens to me all the time on my Droid with 2.2.1. 

HTC Desire HD
Android 2.2 Froyo
Provider is 3/VHA
Location is Australia

All sms messages deleted with no trace. Fix it please as messaging is a fundamental property of a phone and a phone that does not store messages is a useless one. 

Happened to my HTC Desire HD. Just went to the stock messaging app and all my conversations had gone, had to restart the phone to allow me to sms again. 

HTC Desire HD with Official Android 2.2 Froyo
Telco : DIGI

All sms gone in sudden.
Age of phone = 3-4 months.

Happened for the 2nd time over this weekend. I noticed two things prior to this occuring.

1) One of my message threads was quite large
2) Received an MMS, but was unable to download it (seems to be an issue with Vodacom in South Africa and mms sent from Blackberry devices). Class com.android.mms crashed afterwards.

Upon restarting the device, all messages were lost again.

Just got my HTC EVO Shift Android, and I woke up to see all of my text messages deleted.  YIKES.  Anyone know how to restore these?  

all of my text messages just disappeared this morning on the Droid Incredible. Very annoying.

Got it again on my Desire Z... fourth or fifth time in a little bit more than a month now. I really want to praise this handset and system but this is a no go: "Well this phone is damn cool, but from time to time it will eat your sms"

Occurred this morning.

HTC Desire Z
Approx. 500 SMS against 15 contacts.  About 1 month old.
2.2.1

Kernel version
2.6.32.21-g540976a
htc-kernel@and18-2 #1

Build number
1.72.405.2 CL296256

Software number
1.72.405.2

Using default message app.

Restored messages with SMSsync+

This just happened to me,

I have a HTC desire hd with the latest HTC 2.2.1 update,

this just happened to me for the SECOND TIME!!!  i use a t-mobile mytouch 4g US. 
this is ridiculous...what kind of dumbass smart phone does this??

its strange cos i never had this with my samsung galaxy (t959) and i switched cos they weren't going to push wifi calling so i switched to the mytouch 4g and now for the second time...

either this is HTC or google or both...someone freaking fix this.

Lost all the SMS messages. Google get this bug fixed ASAP. This is critical and should be of highest priority. What's a phone OS if it cannot keep SMS database intact. 10 year old Nokia phone keeps SMS's.

Phone was HTC Desire HD
OS: Android 2.2.1

I just had all my messages deleted too.

Can't believe how many people have had this issue and still no fix - and the first post on this thread is 2009 which is just bad bad bad!  I've only had this thing about a week and ported over my old messages when I got it.  I have a HDC Desire Z and until now felt pretty smug about it. Now I feel like a certain search engine company got too big for their boots.  As the above user said, 10 year old nokia can do this better...

Hmmph

This is the third time this has happened to me, please fix this. Users are losing pictures and other information. This should be a priority!!!!

Why is the status "needsinfo" what info do you need? Have you looked into this? Problem has existed for quite some time, shame on you if you still "need info"!!!!

I think it is time that we take some action on this. Many of our executives are coming back to us with this issue as they are losing important information. I have also lost thousands of text messages 3 times now.

When Apple had a silly little issue with their iPhone 4, the whole world made a fuss about it and the issue they had was nothing compared to this.

I think it's time we hit the papers with this story and let the world know of the issues we are having and that Google isn't interested in fixing this. How about some legal action?

I have now had all my text messages auto-deleted from my HTC Incredible handset. No warning or option to save the messages was given. I just woke up in the morning and turned on my phone and the messages were gone - every message erased.

This definitely needs to be addressed. I am frustrated and want an update on the software on this ASAP.  

I have a MyTouch 4G through T-Mobile.

Sometime between 7PM and 9PM PST last night, 3/2/2011, my phone decided to clear my entire sms inbox.  All my text message threads I had there from my wife, family and friends were lost.

This issue needs to be resolved quickly.

Here is my phone specs:
Phone: MyTouch 4G
Carrier: T-Mobile
Android Ver: 2.2.1
Kernal Ver: 2.6.32.21-g899d047, htc-kernal@and18-2 #1
Software #: 1.17.531.2

Happened to me today after seeing I had received a new SMS message.  Selected it from the notification bar, opened message, hit back, all other threads were gone.

Attached is my `adb bugreport` output.

Phone: Motorola Droid
Carrier: Verizon
OS Version: 2.2.1
Kernel: 2.6.32.9-g68eeef5

Droid_2.2_bugreport.txt 1.7 MB   View   Download

Happened to me today, same issue, new text message and lost everything afterwards.
Android is supposed to be competing with for example Iphone OS..in that case, they have it all wrong, the first bug was reported on DEC 2009 and the issue is still not resolved!!!!! 

Phone: HTC DESIRE HD
Carrier:SFR
Version: 2.2.1
Kernel: 2.6.32.21-g1e30168

Using HTC Desire Z, happened to me twice that the messages will get deleted for no reason. First time, I was using the normal default messaging app and things just disappeared. Second time was using GOSMS, and it happened again. Now I set the settings to delete at 5000 messages, keeping my fingers crossed and I uninstalled GOSMS. The battery will overheat and both things happen at the same time.

It has happened to me at least 4 times. It is really annoying to lose all the messages. Some of them had work related, personal, and emotional attachment to them. Fix this bug!!

First time it happened to me. HTC Desire HD A9191, 3 network. Android version 2.2.
Kernel: 2.6.32.21-gf3f553d.

Unacceptable and unbelievable that it has remained unfixed for so long. There goes my advertisement of HTC Android to my i-phone loving friends. Issue that would affect my choice had I known in time. Hope it gets fixed soon, but my msgs won't be back.

Further to my previous comment, I was doing nothing on the phone, received a text whose sender was announced by SayMyName App went to open it but kept getting this force stop message and when I restarted all but two txts, coming from 3, had disappeared. The remaining two were about rate advice and transferred from my previous mobile phone, so I speculate they were stored somewhere else.

Just lost the lot...  valuable information was in those sms.  Why has this not been fixed?

everything lost here, desire z stock rom

Just happened to me for the second time. HTC Incredible. 2.2

Desire HD.  All messages gone.  Please escalate and sort it out. 

For me the same issue, three times all my messages are deleted. This requires action or the android platform is no longer supported by its users!

Just happened to me too. Desire HD. All txt messages gone. Would be nice if it were fixed :-)

HTC Desire HD with 2.2.1.

Came MMS. After that I lost over 2500 SMS. Now installed SMS Backup tool to do scheduled backups...

Thousands of messages deleted themselves today, including over a thousand from my partner who has been deployed away from me for much of the last two years.

I am utterly heartbroken and have lost faith in the Android OS. 

Just happened to me too. Does anyone from Google read this? The original post is over 1 year old. I'm considering switching to the iPhone.

Just happened to me! Too annoying. iPhone is looking pretty attractive right now.

This is the second time this has happened to me.

Happened twice on my Desire HD at random intervals. 

This happened to me on my HTC mytouch 4g. I am pretty disappointed. 

Happened to me few minutes before, I noticed it, becouse I got SMS message (android played the sound) but there were no messages in my box! I phoned my girlfriend and it was she, who text me, so:
1) I got message, and I didn't even saw it - it was deleted
2) All my messages were deleted

I too have had this problem. It's unacceptable! Don't have any of this trouble on an iPhone or on any other handset for that matter!

Clicked the messaging app icon when i received a new message to find all my previous ones had gone. 
Using a desire hd with Android 2.2.1

Yeah had to force close on the messaging app and then all my messages are gone. when I restart my phone, still gone.

This is pretty shit. I'm an app developer and surely they are stored in the phones database? how could they all be deleted if the app fucks up? Is there a write to the DB that is overwriting everything? is the init DB setup code getting written by accident?

Should say i'm using android 2.2 Froyo on HTC Desire Z, standard messaging app

Happened to me today with a HTC Desire HD. Got my phone dec 18th, so about 3 months of SMSes gone.

Happened to me today - all (>900) messages are gone
HTC Desire HD, less than week old :(

Happened to me to over the weekend! Desire HD.

just happened to me, no warning, no force closing, wasnt receiving any texts at the time. just did it randomly, in front of  my eyes. Droid Incredible

Happened. :-( HTC EVO: Froyo 2.2

I have an HTC Incredible from Verizon. All of my texts have been deleted at least three times since I got it in August, possibly more. Two times in the last three weeks alone. I had a lot of pictures that people have sent me that are now all gone. This is really getting frustrating.

HTC Incredbile....  I have had it since the day it came out.  Never had a problem until the last few months.  Deletes text messages at random, and sometimes even sends texts to the wrong recipients!!!

PLEASE fix this... or BYE BYE!

I have the HTC Desire HD, I've lost countless messages and sentimental picture messages and I'm ashamed this hasn't been fixed. Even the Android User Forums are swamped with these stories. Please fix this.

desire hd.... lost all of the sms in the inbox... @~*%$£"£^*!!!!!!!!

My Touch 4G Tmobile Android OS 2.2.1. All my text message including drafts were gone this morning at around 9am I believe. Deleted. GOne. I had all of them last night.
After opening the "MEssages" conversations I got the "Force to CLose" message. After that my text were history.

Please address this problem.  I was an iPHone user for many years. Very disappointing to see how many people experienced the same problem and still no solution.

Please fix this.

Just happened to me for the 1st time.  I have the original Droid, 2.2 on Verizon.  Lost months worth of text messages.

This has happened to me numerous times since I purchased the phone on the original release date.  It's extremely frustrating!  I have a backup application on my phone as a pre-emptive strike. However, marketplace updates turn it off and it doesn't alert the user.  I attempted to restore a backup this time, only to find my last backup available was in Jan.  Activating GPS deleted my texts.  What does text have to do with GPS anyway?!  When I'm eligible for a phone upgrade, I'm ditching the droid and going back to the iphone.  I never experienced these issues on my windows phone or iphone, not even once.  There's a lot I like about the droid but this is unacceptible.  The developers aren't even acknowledging the issue.

It's happened to me 3 times since 5/10.  I use handcent due to the defect of the phone vibrating while in a call. Droid incredible w/ FroYo.

galaxy S, all messages are deleted without any notification, it hurts!

I tried many ways to get them back but it seems impossible. Is there anyone knows where the messages locate in the phone??

And to Google, this time you really disappoint me, really really. Before this, I tried to accept your products cuz I thought your are a good company with many good ideas. But now I have to say I can't stand this anymore. You are all of pieces of shits and don't even know how to solve a problem of us. Go to hell

Instead of whining, post your bug reports.

"I tried many ways to get them back but it seems impossible. Is there anyone knows where the messages locate in the phone??" That is because it is impossible, the messages were deleted from the database that they are stored in on the phone. They are gone.

HTC Desire HD
Android 2.2.1

Had 1k plus messages, went to reply to a message.  I hit send and nothing happened, continued to hit send with nothing happening.  Backed out of the sms thread, all threads were still in the sms inbox.  Tried to enter the sms thread I was just attempting to reply to, phone attempted to load thread but nothing happened.  After a few seconds I backed out to the dashboard and then entered the sms inbox again, all threads were gone. 

This is not good.

My Desire HD has lost all the text messages.  When I went to use the phone, it was asking for my PIN.  It was only then I noticed all my texts had been wiped.

Htc Incredible just wiped all my text messages.  I lost over 5000 texts between my fiancé and me, and hundreds between me and other people. Running 2.2 and have had the phone since December of last year and this is the first time this has happened. Very upset, some of the texts were needed for possible legal reasons, were locked, and are now gone.

one minute i had all my texts, put the phone down for 5 minutes, got a new message notification, went to check it. they were all gone except a blank multimedia message from 900080003498 - incredible

Ditto ditto ditto. After two nearly three months of text ony my Desire HD, I tried to open a new message... but there was no message, nor any others either. All gone! Wow!

Not funny. Makes me want to sell my HTC Desire HD and go back to BlackBerry. All SMS lost three times so far. Not acceptable.

Version 2.2 orignal droid.  Deleted all my texts messages again.  This is atleast the 5th time it has happened since summer when i get my second droid.  This is crazy I have lost a lot of important texts and there is no reason this should happen.  My girlfriend has every one of the texts she has sent me since we have been together and they all save no problem on her ipone.  You better fix this soon or I am going to the iphone and if this continues to be a problem I have a feeling alot of other fellow verizon customers will as well

I am beginning to believe that returning to a Blackberry is the only solution. It happened to me overnight and I had important things in the texts that I needed to keep. EVEN locked messages get deleted! The iPhone may be a good solution, too. Obviously no one is going to fix this on the Droid. We all need to vote with our feet. Get a new phone.

question has anyone tired making a new google account ? I am on my third replacement phone and the same issue has happen again.

Just happened to me for the second time on a Desire HD. SMS-app appears to hang, leaving only a restart to solve the problem (maybe waiting it out would be an option too). 

When phone has finished booting, all SMS are gone.

i think google dont have any solution to it.... google is only looking to pin down microsoft only ... :-P

3rd time...original Motorola Droid running 2.2.1.   Over 1000 posts and nothing from Google/Android?  I jumped on the Android bandwagon, but maybe it is time to jump off again and go to the iPhone.  Heck, my daughters 3 year old LG doesn't even delete text messages for no reason......

Way to help us out...

Same problem on HTC Desire 2.2
There are backup apps on the market, but it's too late for me...

Same Issue, HTC Desire
Was trying to send a new text when all of the 4000 earlier text messages dissapeared.
Android 2.2.

Went to bed having text messages saved on my HTC incredible, and when I woke up they were all gone. Some of these were highly important messages and now are unrecoverable. This is the second time this has happened. This is totally unacceptable.

HTC Desire Z, all messages deleted for second time, phone restarted itself before this occurred the second time.

I have had 4 HTC Incredibles, all for different reasons, but each one of them randomly deletes the entire text message collection.  Very, very, VERY, frustrating. No phone I've ever owned deleted all texts without warning. As much as I like the Droid this one defect makes ANY other phone look good.

I have had 4 HTC Incredibles, all for different reasons, but each one of them randomly deletes the entire text message collection.  Very, very, VERY, frustrating. No phone I've ever owned deleted all texts without warning. As much as I like the Droid this one defect makes ANY other phone look good.

Also, if you happen to use a backup program to restore them after they are gone the phone ends up being Dog slow. 

Sony Xperia X10
Have had the phone for 7 months, just now deleted everything with the SMS app force close.  Wouldn't even reopen.  Had to reboot phone and all my texts were gone.  Pictures included in these texts were also gone... Kind of an odd error if you ask me.

Just found this terrible thread... This night all my messages (but one!) are gone, this happened the 4th time on my HTC Legend (stock ROM 2.2 / Froyo).

My problem is I had a Blackberry storm then I hot.the HTC incredible...so when I selected items to.sync which was messages this was back in October 2010 I installed it on my HTC  well it synced all my sms Facebook subscription rrom my friends list . I got my HTC Incredible in April of 2010 well all of a sudden I had over 6000 sms Facebook notifications from my friends from.all tha way back to February 3 February3 -4 everyone knows u delete those on your phone everyday now its telling me I need to download miqlive for My Blackberry Device which I.do.not have 

I'm commenting both for myself and my sister. She has an HTC Incredible with stock ROM and stock SMS app. I have a 1st gen Motorola Droid running Cyanogen 6 and Handcent. For each of us, our messages have disappeared multiple times. I have heard (I can't exactly remember where) that this behavior is caused by an error in the database which for some reason is not properly repaired. To allow the app to launch, the database is deleted and rebuilt. What and how should I log to provide the best feedback to developers?

I got my Samsung Galaxy S last August 13, 2010 so almost a year now and it is in the firmware version 2.1 so just imagine for almost a year it has been happening to me and I thought things will get better in time but no it will not and I do  not want to recommend this phone to anyone.. Better get a blackberry or iphone.. EVERYDAY when someone will send me an SMS or I am in the middle of reading an SMS or I was about to open an SMS suddenly it will freeze and there will be a message that it stopped working FORCE CLOSE and when it comes back again all the messages will be gone even the ones that I am not yet even opening. It is not happening only in the Messaging happens to the samsung application, facebook, games - almost everything inside the phone. I found another forum telling me how to fix the problem and i will updated all of you about the outcome. BUT SERIOUSLY, on a phone that boasting as a competitor of other huge brands DO I NEED TO SPEND HOURS searching the internet to find solutions to the issues that should not even be there in the first place??? A very very pricey phone, and this is not what I was expecting for.. 

8,000 gone for me on an original DROID.  My messaging app crashed and I opened them up and they were gone.  There wasn't anything important in there, but it's still annoying knowing their all gone.  It sounds like it's an SQLite problem and not an Android problem, but it still feel's like Google's responsibility to get a fix in place or move to a different SQL platform.  It's good to see his has been upgraded to "High priority."

I'll be looking into a backup utility, but I'm pretty sure my next phone will be a Verizon iPhone now.  The two OS'es are pretty close in my mind and since SMS is very important to me this is indeed enough of an issue for me to jump to a competitor.

Same issue here:

Wrote a message.  Hit send and nothing happened, continued to hit send with nothing happening. After a few seconds I backed out to the dashboard and all threads were gone. 

HTC Support said this issue is known by Google. They are working on an update to fix it.

Same Issue: 
All the messages just dissappeared.

same problem with my htc evo. this is really upsetting. my dad died a month ago and i lost all the texts i'd had from him (and everyone) even though i'd marked for the phone to never delete those texts.

Happened to me as well.
With HTC Desire HD, Froyo

Received a message and suddenly, com.android.xxxx.sms Force Closed, after that all my MESSAGES ARE GONE!!!

same issue - second time for this to happen. HTC Desire, Android 2.2, Kernel version -2.6.32.15-gd96f2c0 Software Build Number =  2.14.207.3 CL274424.

This is a pretty basic thing, very embarrassing for google, - this should be a priority to fix. 

I am using a HTC Desire HD on 3UK and yesterday, all 500+ text messages I had stored on my phone vanished.

GOOGLE - PLEASE STATE WHAT RESEARCH IS GOING INTO RESOLVING THIS.

Same problem here! My HTC Desire HD just deleted all my messages! All!! without any notification!!!

I have an Incredible, version 2.2 - this is the third time all my texts have been deleted.  There is no error message, no issue with texting before or after, I use the native text app and it did not shut down or give an error message... although, I did notice that the facebook app force closed the other day (related?).Does anyone know how to recover the deleted texts?  This is very frustrating!

i just got the same problem!! last time I saw messages was this morning, then i went to update Angry Birds (i doubt this is a factor here), then wanted to send a message and PUFF only 4 messages were ther instead of thousands!!! can this be at least recoverd from phones' internal storage or something?!? this should NEVER happen on new device!!!!

this is the fourth time all of my messages have been wiped from my phone!!!!! I have droid 1 running froyo 2.2.2 the messages vanished the morning after i got an over the air update from 2.2.1 to 2.2.2 not only that but my messages have been slowly returning but all jumbled up and out of order. This is unacceptable and i assure you i will not be buying another android phone unless something is done to accommodate me for my troubles. Further more i work for one of the largest retailers selling android based products (not just phones) and I will steer every customer i come in contact with away from anything android!

Just happened to me too.  This is the third time.

Happened to me just now on a Desire with 2.2 (2.29.405.5). Luckily, I could restore all SMS with the program "SMS Backup & Restore", however MMS are gone forever. Google should fix this ASAP!!

Just received a new sms and besides the one new message, all other sms' are gone. Using Desire HD on Android 2.2 with default message app. I've had this phone for about a month. Luckily did a one off backup with SMS Backup & Restore so have only lost a weeks worth of messages. Very surprised that such a basic function has such a huge flaw and further still that this has happened to so many others and has not been fixed

Comment 1035 by cross.da...@gmail.com, Today (15 hours ago)

I have an HTC EVO running Android 2.2. I had recently added the StumbleUpon application. I noticed that my text message threads have disappeared. I sent a message to someone, and I'm unsure if doing this would have overwritten any database files for storing MMS and SMS. Are there file recovery options for the internal memory on the phone? From what I've read /data/data/ is suppose to have a subdirectory that holds the database file if you get root access to the device.

Edit: I replicated the steps JayDee described and didn't have an issue. When returning to the home screen and using the Messages shortcut, it takes me back to the currently active SMS thread. I have no issue with my messages deleting by doing this.

I cannot seem to generate a log file that records when the incident took place. It does not seem to go back far enough in recording. I have an application to record the log now in case of a future event.

After 4 months using Desire HD I've lost all my msg after app force close. I didn't have backup, because I've never had such issue in my older phones SE, Nokia and HTC Artemis based on WM6.5. I've lost msg's with photos of my newborn son. No root, no mods in my Desire HD. I'm very sad with that and considering to change to more stable platform.

just had this issue on my Desire HD, lost 6months worth of texts. Pretty upset, this is the first ive heard of the issue was surprised to see over 1,000 comments on ths bug. Pretty depressed that this has been happening to people for almost a year. Not good enough Android!

I have an HTC Incredible running 2.2.  I got it in September of 2010. On March 17,2011 I went to reply to a text that I knew I had not responded to. When I opened the default messaging program (the only one installed), ALL my texts from September were gone.  This is a real bitch.

Settings:
Delete old messages - NOT CHECKED
Text Message Limet - greyed out
MMS limit - greyed out

My phone is NOT rooted or Modded in anyway.  

Also lost all the messages. please fix this issue, even if we can not get the old messages back. It is a shame and should not happen again.

Same. Randomly deleted all my threads. Samsung Fascinate.

Running Android 2.2.1 OTA build 1.72.405.2
This has happened on several occasions including on 2.2.
Seemingly random, yet I noticed erratic sent behaviour (not sending texts/sending half of multi part texts) after sending a large text as an mms rather than in several parts.
Last occurred today 26/03/2011 at 22:10

Desire HD 
Android version 2.2
Build number 1.39.110.1

Went to send a text message this morning and default messaging app did a force close, re-opened it and all messages were gone. There was important stuff in there. I had this happen on my Desire and so had regular back ups, but not set up yet on this phone and so all gone. Can't believe this is still happening. Text messaging is a *basic* function on mobile phones and has been for over decade - it should not be failing like this.
Google - you have to sort this out as it *will* cost you customers, especially in the business world where reliability is key..

HTC Incredible
2.2
Phone not rooted or modded
Delete old messages - not checked.
Lost all messages this morning. Contacted Verizon, no recourse to restore messages. This is ridiculous.

This has happened to me several times.  I use Handcent, but this does not seem to be the issue.  HTC Incredible.  VERY VERY Frustrating, especially with so many reports of the problem and Google's seeming to completely IGNORE the problem.  Pay 200 for a phone, 100 a month for service, for my texts to randomly disappear.  TOTALLY UNACCEPTABLE! 

I've had my HTC Droid Incredible for a little over a year. Never had it delete all my text messages until recently. Happened the first time 2/24/2011 then again on 3/28/2011. No third party text apps. No settings to auto delete after a certain amount is received etc. Again never had this problem until a month ago. No message stating it's happening or happened. Would love to know how to fix!!

HTC Desire running 2.2
It happened overnight, while I slept.
No auto-delete setting enabled, stock message program, no rooting.
One additional note: I viewed the running apps, and found out, that they are running since 7 hours. This definitely can not be true, because they should have all restarted itselves, when I was asleep. It seems, that the phone restarted itself around 4:00 in the morning.

HTC Desire HD running 2.2
Went to send a text message this morning and default messaging app did a force close, re-opened it and all messages were gone. I had around 500 messages.  

HTC Desire HD running 2.2.1
Default messaging app did a force close a couple of weeks ago, all messages were gone. Since then, it happened three times. Had 526 messages. Today, a message was received but I wasn't even able to see it: while the notification light flashed and sound alert was heard, the message was just lost without even seeing the text or sender.

Since the first time this happened, I have SMS backup/restore running every 1 hour and it came to me that at 5AM all messages were there, at 6AM no messages were in the backup anymore. I woke up at 6:30AM and thus wasn't using my phone.

Rebooted the phone, now messages are coming in again, but I'm just waiting for it to happen again.

FRX06ed Touch Pro 2:
process com.android.mms
couldnt get sms to work anymore..ARGHH

I have experienced this problem both on my HTC Incredible and my new HTC Thunderbolt.  It is VERY frustrating. My thunderbolt is currently running 2.2.1

This just happened for the first time - EVO 4G. There is no discernible cause - the message history just vanashed.

This just happened for the first time - EVO 4G. There is no discernible cause - the message history just vanished.

Same thing......on latest Android desire.....went to send a txt and noticed ALL 3000 odd txts had been deleted......don't know why.....as preferences are all set correctly......advanced user so didn't do anything unusual?
Please treat this issue seriously......love Android but this is a critical bug

I am now on my 5th replacement and they all have had the same problem. Ahhhh ! 

Desire HD, have it since End of January. Today phone was all slow so I shut it down and after restart no messages. I installed GO SMS Pro yesterday and it had access to the database, was working fine till the phone restart, before I was using chomp SMS. Phone is on stock 2.2 firmware, I didn't even have an option to update to 2.2.1.

I was comment 1011, which was only 16 days ago......and guess what just happened again!!!!  I need the information in my text messages for work.  I am to the point of steering everyone I talk to away from the Android phones.  I have been with Verizon since they were cellular one (90's), but maybe its time for a change unless they fix this soon.  I know one customer means nothing to google....but this is unacceptable.

HTC Droid Incredible
Android 2.2

I experienced this issue this morning.  I did notice that the SMS application was force closed but that didn't seem to delete the messages at that point in time.  When I looked at my phone next, all of the messages were gone.  This is the first time I experienced this problem since I got the phone ~1 month ago, the only thing I can identify as "different" is 3G was disabled while I was running WI-FI.

I have a HTC Desire Z, running 2.2.1 and in the 2months I've had this phone, it has randoly deleted all my messages 5 times now! it is extremely annoying! Are they even trying to fix this??? 

Had HTC Incredible since Dec. 2010 and this has happened to me about 5 times. 

this is an absolute facre. i mean surely the primary functions of a phone are for texting and calls. so basically all the info is gone. no way to retrieve? any possibility of google actually fixinf this MAJOR iassue.

HTC Droid Incredible, Android 2.2 here. I've had this happen several times now. I started using the SMS Backup+ application, just so I had a hope of saving off the txt's I absolutely need to my Gmail account. I shouldn't have to do worry about Android randomly deleting my txt messages on its own though. 

It happened to me for the fourth time :((

Please fix it. This time using Handcent Application. Bug report attached.

bug2.txt 4.4 MB   Download

Happened to me last night.  Desire HD running 2.2.1.  Had some strange behaviour for a few days where the message icon wouldn't disappear from the notification bar unless I access messages from there...

This is just crazy, it has happened to me a few times as well.  Searching online I ended up here. With every post on here, I wonder if a class action lawsuit could be started?

This happened to me this morning.  Going to install SMS backup and restore so I can avoid it in the future.

3rd time this has happened to me on HTC Desire HD running Froyo 2.2.1
thankfully this time I had run smsbackup the previous night and alternating with a few manual Handcent backups too
hope this gets sorted soon

My Moto Droid 1 just deleted all of my text messages.  There's no way for me to reproduce what happened because I didn't do anything.  I just received a message, opened it up, and noticed all of my previous messages were gone.  This is the first time this has happened in the 14 months I've owned this phone.  I did not install any new apps within the past week and have done nothing new with my phone.  I use handcent for my messaging.  Phone is not rooted and is running the most recent android version that Verizon has provided.

Google urgently removed iBoobs from Android Market after a few days, but over a year of this very serious bug and no warning to customers???

This happened to me back in January after I replied to a text message, but and I figured I somehow must have mistakenly hit a "delete all" command. I lost 8 months worth of messages.

I posted about this happening on Feb 22nd in this thread after it had happened to me for the third time, and it just happened again. Why this has been allowed to go on for months is beyond me.

Errrrr.  year old issue. Still persists on the HTC Thunderbolt.  This is not a phone issue.  This is something to do with Android.  GOOGLE. you are rendering your OS useless.  iPhone never once has accidently deleted pretty much their entire user bases messages.

Please Fix

Also just had this happen on HTC Desire HD approx 1.5 hours ago. Went to standard message application, got a loading screen, phone reset and have now lost >3k SMS messages, some with great sentimental importance.

Surely there has to be enough impetus to see a resolution by the OS provider as this appears to span all models and versions of the OS, worldwide and can not be purely a single manufacturer/hardware issue.

All my text messages ( > 600) were also wiped approx. 7 to 3 hours ago... 

HTC Desire HD A9191, 
Android 2.2.1, 
Kernel 2,6,32,21-g3d0aaff htc-kernel@and18-2 #1 Wed Dec 1 17:09:51 CST 2010,
Version 1,72,405,3 CL296490 release-keys,
Software 1,72,405,3

This is unacceptable I have had this issue on 3 different android phones already.  I currently have the HTC Thunderbolt running 2.2.1 and guess what google has still failed to fix the issue.  I have had this issue happen twice already and I haven't even had the phone for 14 days yet.  I'm sorry google but how can you go through 3 different software versions without fixing this issue is beyond me.  How about you fix major problems like this then worry about releasing future updates like gingerbread and ice cream in which this problem will probably still exist.  You have had 2 years now to work on this issue enough is enough if this issue is not fixed my next phone will 100 percent not be an android phone.  Time to step up and fix issues like these google.

Priority high??? Honestly google this should have been fixed a LONG time ago. This is a serious issue that NO  other phone has and for google to take years fixing this is redicuolous. I am having the same issue and it is deleting messages like every 4 hours. If you expect your software to be more successful then step up your game or you will loose alot of people including me!

The bug seemed to go away with 2.2.x on my droid, but the most recent update (which updated the Text Application) brought it back with vengeance.  My Droid lost all my messages twice in the last 3 weeks.  This is really very disappointing and has forced me to look for ways to backup my texts.

Lost all my text messages after a Handcent update on my phone today. This is the second time this happend. Please fix this. I'm running Android 2.2.1 on a Desire HD

My HTC Desire Z is doing this, too.

Running Android 2.2.1 

It has deleted all of my messages on several occasions; I've checked all the settings and the option to 'automatically deleted messages' is unchecked. 

Android is a great platform, but Google should concentrate on getting the fundamentals right, before adding any other bells and whistles.

Status: Needs in... c'mon google!! Pull your finger's out.

same as everyone.. lost all sms's. Desire HD, hasnt been updated lately, just messages app crashed and htcsense has lost them all too. Not really impressed, especially since this bug appears to have been raised a year back and 1000+ people have reported it.

Poor form.

Zap...messages gone. Running HTC EVO Shift 4G on Sprint (USA), Android 2.2. Didn't see this model in the thread so I thought I'd add it to the big unhappy family.. I think Google ran out of gold star icons. Sprint tech support said they'd never heard of the problem but would gladly sell me stuff. HTC didn't return my calls or emails and misspelled the word "computer" as "computre" on their tech support page. Happened when the phone hiccoughed while booting.

What Google giveth, Google taketh away. 

I've had this happen twice, just decided to look into it.  I'm disgusted that Google doesn't seem to be looking into this more and isn't really making it priority.  If they were really working on it, I'm confident Google would have been able to fix this by now.  I don't care if my phone is a bit slower or even has to mirror the SMS data, just please fix this issue!

Running 2.2 for a while on a completely unmodified (never jailbroken, limited apps installed.  no third party text apps) US verizon HTC Incredible.  Also checked my messaging settings.  Happened once on 2.1 and once on 2.2.  I click the messages button on my home screen and it'll take a little longer than usual to open up, and then it does and everything is gone.  

  I love my Android but I really miss the Blackberry messaging.  Blackberry was much easier to search texts and never randomly deleted all my ****!   Can't rely on texts for records anymore.  This creates extra work and is a pain to deal with.  Also, my girlfriend just started yelling at me "you made me get an android" when she heard me complaining that this happens.

Google please fix this so I can recommend Android to more people.  Devs feel free to email me if you think there's a way I can help with the issue.

but is possible to recover the message or are deleted forever?

Android Version: 2.2.1
HTC ThunderBolt (Verizon) 
Phone age: 1 week
Messages count before: ~700

Answered a new text message and noticed history was gone with that contact.  Go back to Messages and all my conversations disappeared.  This phone is not rooted or anything.  I barely have any apps from Market installed (Pandora, YouTube, Google Maps, and Yelp).

received a new text msg yesterday on my HTC Desire HD which was immediately associated with a force close msg as it crashed, had to click force close to get out of it and the outcome was that i lost ALL my saved text msgs. all this time ive been bagging iPhones but now im wishing i had one. this problem is unacceptable considering how many ppl have shared the same experience on this forum!!!!

This just happened to me. Lost thousands of smses. HTC Desire HD. Before that i was having the MSG app and other apps crash repeatedly. Had no idea there was a backup system so lost everything...

Desire HD. Today this happened for the second time within a week. Third time in total. Is this confirmed to be fixed in 2.3?

This is extremely important. Just happened to me, lost over 5000 messages. Fortunately nothing "important" lost except a few texts that had some sentimental value. Still, highly frustrating and an incredible design oversight (a simple backup file here and there wouldn't go a miss? Most basic software developer would recognise the value of such a system).

Desire HD / Android 2.2 with HTC Sense / No Antivir or alike installed / all sms gone after a round of "force close" and then a reboot. Reported with HTC, they replied that they've reported it with Google and Google says that it's HTC's fault... and that there's no solution available. D'oh.

did it again.  about 777 messages.  how are you people able to get thousands?!?!?  

HTC Desire, Droid 2.2 this is I think the third time it's happened.  I just restored the 777 - will see  how many more i can get this time.

Well, same here, lost all my messages, some unread as well. This sucks big time.

All my messages gone too. So frustrating. I only have the Desire HD about 3 months now and every single message dissappeared for no reason.

Same issue for me.  I received a text, read it.  An hour or so later, went back to messages, it indicated a new message when looking at the list of contacts, but it could tell it was the one from before.  I selected the contact, and nothing happened, spinning wait thingy.  Tried other contacts, same think, it would not display anyone's messages, and always showed the spinning wait thing.  I reset the phone, now all the messages are gone.

A few months ago I lost all text from one contact.  Even before that, I had lost all messages from all users.  

Definitely a repeating issue.

i am getting an iphone for this reason and this reason alone. Such a basic and inexcusable flaw..

HTC Desire Z 2.2.1
Wiped all my 1.5k messages overnight, hadn't backed them up since I thought this is a reliable phone, but now I had to install SMS Backup app, because I'm not sure anymore..

I hope this gets resolved and the messages are not actually deleted, but misplaced somewhere and can be restored, lots of useful ones that I needed, not to mention the sentimental value of some threads.

No crash errors, nothing.

Any ideas how/if there's a chance to get them back?

HTC Desire HD

This morning i got a msg from my friend who sent me a vCard by sms i was able to read it initially but later on when i went to my msg section of my mobile all my SMS were gone! i didnt make an account with HTC sense either as i didnt expect this sorta problem... pls release a fix/ firmware update 

HTC MyTouch

Replying to text msg...received forced close three times. Lost all text msg threads except the one I was trying to reply to. Total abt 7 threads, one w/over 1200 msgs. Not happy!

This has happened to me 3 times now. I sincerely hope this gets rectified soon or I'll be taking a look at the Windows phone.

This has just happened to me also. A text notification came through, but when I tried to read it, forced closed and all messages deleted. 

HTC Desire Z, Android 2.2.1

Happened to me last week as well.

HTC Desire HD, Android 2.2.1

My messages were deleted too and it was the same scenario as in comment 748 namely:

"5. 7.45 am alarm worked and i pressed snooze
6. 7.55 (?) alarm for the second time and i see pin keyboard - realized, that phone app had crashed
7. I input pin and check - all messages gone..."

Alarm, pressed snooze, then suddenly i had to input pin again and msg's were gone.

HTC Desire HD, Android 2.2.1

Happened to me today. HTC Desire HD, Android 2.2.1. Over slept as no alarm. Phone was off. Started phone and entered pins. Advised battery is low (was at around 50% on going to bed!). Put phone on charge. Text message arrived so went to read it. Noticed that all other SMS messages had gone. NOT IMPRESSED! SMS should sync up with Google contacts/emails. Add docs as well.....

This has just happened to me today. 

No text notification in my case. I just consulted my HTC sms widget, I saw my messages during 1 second, and then all have disappeared.

I think SMS backup is not the solution. A phone OS pretending to compete the Steve's one should manage SMS on a reliable way...

Maybe in a few years we'll have a solution...

HTC Desire HD, Android 2.2.1

This just happened to me AGAIN!!! Third time, even locked messages were deleted. All the pictures and messages I have received are gone.

Not happy in the least.

Just happened to me as well. I sent a message, got a reply, and when I went to reply, the Messaging app failed with the following message:

The application Messaging
(process com.android.mms)
has stopped unexpectedly.
Please try again.

There was a "Force Quit" button in the dialog box, so I clicked that to close it. I tried a couple more times, and after 3-4 tries, it crashed the entire phone (caused it to reboot). When it came back, all my messages were gone. There were a few thousand messages in all (mostly text, but maybe a half-dozen MMS).

Phone and SD card both had lots of free space (840MB and 24.2GB respectively), more than enough to store a few hundred kilobytes of text.

Phone: HTC myTouch 4G
Android version: 2.2.1
Kernel: 2.6.32.21-g899d047 htc-kernel@and18-2
Build number : 1.17.531.2 CL277036
Software number: 1.17.531.2

Just last night my droid deleted all of my text messages. When I went to bed they were there and when I woke up they were all gone. I had text messages in there that were extreamly important to my case in court and they were just gone. Luckly last week I downloaded the SMS to TXT program and was able to take all of those messages off of my phone and onto my computer. However, even though I still have the messages I need my phone should not be deleting my text messages. If the memory or something is getting low then a message needs to come up saying memory is low please delete messages. It seems that all of the crappy phones will hold an unlimited amount of text messages but the higher end should be way better because they can do more phones can't keep that many text messages and delets crap when it feels like it. So sorry I can not provide further details about what happened when my phone deleted the messages but I was sleeping and apparently my phone wasn't. 

This has just happened to me for the THIRD time since I bought my Desire HD mid Feb 2011 all with 5000+ sms 

However, I did install sms backup and restore app on my previous device so I have all my messages backed up to gmail. 

This time, I am only replacing <2000 sms as the messaging app was a bit slow

Come on Google sort it out please

Desire HD 2.2 (UK, unlocked, non root device, I am on t-mobile)

happening on HTC Thunderbolt, stock 2.2

realllly annoying! 

Happened to me today.  Stock Thunderbolt.  All messages suddenly deleted expect for two random ones.  IS GOOGLE READING ANY OF THIS??????

Apparently, everything is stored in a sqlite database, which can not be backed up independently (copied) as a whole without rooting the phone ( Issue 1106 ). File name: /data/data/com.android.providers/telephony/databases/mmssms.db

If the sqlite db is corrupted, it gets silently erased and recreated, empty. ( Issue 10127 ) (PS. This is absolutely ridiculous default behavior...)

Unfortunately, there are a lot of different ways sqlite db's can get corrupted, some of which have been addressed with newer versions but the problem still occurs other ways. ( Issue 8427 ) Yes, this includes using task manager/killers, but I did not have one installed. I believe it was because of an application crash, but at the time I did not believe what had happened was an unrecoverable emergency so did not stop using the phone to make sure I could get the logs later.

I lost of stuff I valued because I thought Android developers cared about my data, at least enough to move corrupted files somewhere that I could have a chance to recover the contents later... unfortunately, it doesn't appear they are going to do much about it. (Issue 7589)

With little hope of getting this fixed soon I have installed SMS Backup+ by Jan Berkel ( https://market.android.com/details?id=com.zegoggles.smssync ); it works its way through the sqlite db and copies the contents to my gmail account, then copies new items as they appear. It can also copy things back but *when* this happens again I will just search in gmail instead of on phone, which is now demoted from tool to toy.

Apologies in advance for the 1000+ emails this will cause, but I hope this helps get the fire lit under Android devs to get a fix out that's backwards-compatible for people with older phones in the same way they are all excited about adding some new features when they are losing hundreds of people's critical data on a daily basis.

All of my sms messages were just deleted. This is truly horrible. 

Thanks for the findings jspr... 
Does anyone know if there's a way to recover info from a corrupted msmsms.db file?

This happened to me for the first time last night! Stock HTC Thunderbolt. Never happened with my Droid.

The messaging app did crash on me but the messages didn't disappear right away. The phone had rebooted itself several times in the last couple days as well. These are the first problems I have had with this phone in the month that I have owned it.

I did reboot the phone hoping the messages would reappear, so I don't think I can add any important info to help.

Thanks for the info jspr, I did download the sms backup app! At least when this happens again, I will have copies of my messages in gmail.

I dont quite understand why this issue is not yet fixed??
Google - get off your back sides and get it fixed.

Thanks JSPR for the long post, that was very informative. I just had this happen to me (HTC Evo 4G, stock 2.2 OS) where I woke up this morning and all 2000 or so text messages on my phone had vanished. My guess is that Advanced Task Killer was the culprit... in the near future I'll make a point of rooting my phone (so I don't need the app killer) and also installing SMS Backup, but none of this should have been necessary.

Yeh same here, Android 2.2, htc desire hd.... hundreds of messages just vanished. Message folder empty. On reboot it showed some old ones on the sim but everything gone. 

I did notice some odd things happening yesterday, it was all to do with draft messages. On one of my message threads there was a draft message which i part deleted and then resaved as i was busy at work. I did this several times and then on the last time it went back to the original unedited draft.
And today no messages at all, Please fix this bug!!!

I just had this happen to me. HTC incredible, Verizon, Android 2.2, default SMS application. I wake up this morning and all of my text messages are gone. No crash, no warning, no strange software installed on my phone.

My MyTouch 4G just ate all my messages... :(  Has Google commented on this problem?  Even acknowledged that it exists?

(I'm not sure exactly what happened, but it was something like this:  I received a new message.  I clicked on the Message icon on the main screen to bring up my messages.  The message app opened, but no messages were displayed.  It just sat there for a while, then said the Messages application has stopped working.  I had to press 'force quit' (or something like that) to get it to end.  I think this 'force quit' happened twice.  The 3rd time I tried to open my messages, all but a handful were gone.  Most of the ones that were left were very old messages.)

It just happened to me even the LOCK messages were deleted any thing Google can do to solve this?? Mytouch 4g messages were crashing had to do a battery pull then all were gone

This just happened to me for the fourth or fifth time since I got my HTC Evo Shift in January.

Hey Google, this thread is over a year old and this issue obviously still exists as proven to me earlier today in the loss of my entire SMS archive. 

I always had the highest faith in your products and services, but this issue among others is making me think the unthinkable... I should've just kept my iPhone. I expected more from you. What a shame.

no force close, no new apps, nothing unusual (well unusual for android anyway). just woke up this cloudy morning and given a nasty surprise. talk about waking up the wrong side of the bed. you have to understand, i was caught unaware. never knew this problem existed. until today. so everyone else is watching the royal wedding. i'm looking for backup solutions.

htc desire hd. 2.2. htc sense stock messaging app. 4 months worth of messages.

Hey Google,

(insert rambling complaint and a veiled threat to switch services, even though the developers can't tell a person on this "thread" from Adam).

More helpfully... 

Had the error occur on HTC Thunderbolt: unning stock Froyo 2.2. Plenty of free memory (according to Running Services), roughly 400 messages dating back 1 month. 

Easy enough to restore from SMS Backup so no harm done. 

I have had customers of mine report this issue, and the only commonality I've seen is that either the messages count is high (300+) or the text threads are older (4 months+).

Hope this helps, Android!

Twice in two weeks, but before that at least once a month for the year I've had the Droid Incredible (original adopter, May 2010). Ran stock messaging for a few months, Handcent a few more, and then a paid version of ChompSMS. I do have SMS backup that I run every morning, so not all is lost, but as a busy working mom to a toddler that doesn't sleep, I often need to refer to texts from sitters to remember what time I need to be home for them. Frustrating to have to keep wasting my time repopulating my texts and losing a few every time!

Message count is quite high in that I don't delete often, but I've had this problem from nearly Day 1. 

Twice in two weeks, but before that at least once a month for the year I've had the Droid Incredible (original adopter, May 2010). Ran stock messaging for a few months, Handcent a few more, and then a paid version of ChompSMS. I do have SMS backup that I run every morning, so not all is lost, but as a busy working mom to a toddler that doesn't sleep, I often need to refer to texts from sitters to remember what time I need to be home for them. Frustrating to have to keep wasting my time repopulating my texts and losing a few every time!

Message count is quite high in that I don't delete often, but I've had this problem from nearly Day 1. 

HTC Desire HD Similar problem, receive a text message, tap notification window to read, message begins to open via default messaging app, app opens ALL messages from ALL contacts are gone!

Not at all amused at this bug or the handling of this situation 

My wife's HTC Desire that I got her just lost 6 months of SMS history!!  It is totally ridiculous that Google does not address this issue.  How is it possible that this issue priority is not "critical" and has been known and documented for about a year and a half with no word from Google?  Are we all fools for falling for Google's (Android) marketing?  I think a law suit may be required.  It is a basic function that we expect from all of our phones nowadays.  Shame on you Google.

My family has 2 original HTC Droid Incredible devices, and both (one more than the other) have this issue ever since 2.1 and even 2.2. One has NO other apps, except that which came with the device from VZW, the other with many, however both have this same issue - the texts just disappear, even in the middle of the night. As many others have said, this is unacceptable. This HAS to be fixed NOW.

WOW, seriously? This BUg report dates back to 2009 and it still hasn't been fixed?

I just got a new Thunderbolt and it hosed all of my text/mms messages even though I already had the box to auto-delete unchecked. This is using the stock HTC Sense messaging software. Up until now I've been thrilled w/the Thunderbolt.

I'd like to be able to tell the steps I did so it could be reproduced, however I didn't do *anything* unusual. It just happened.

shame on Android...it has been a year and this is yet to be fixed.

HTC Incredible Ver 2.2 
Kernel 2.6.32.17
Build Number 3.26.605.1

Same issue. All text messages deleted, including sent and locked items. 
NOT a happy customer anymore, lost important information which I hadn't forwarded to e-mail yet. How can this be a 2 year old problem with no response or fix?

This just happened to me on my HTC Incredible with froyo installed.  I was randomly talking with a friend and went to look at old messages and now I have nothing.  Awesome.  The least it could do is dump the old database so users can manually try and recover items.

This just happened on my HTC Incredible 2.  No one has a fix that i can find, looked all over the web.  Any suggestions would be appreciated. I find it hard to believe that i have to accept all of my text message content can just disappear like that!!

In all likelyhood I will be considering moving a way from Droid OS.  This issue has been open since 2009 and not addressed?   Data/Content disappearing is a serious issue.  

For the second time in just as many months, my phone notified me of a new message, then when i went to check, the phone said "no messages" and ALL of my sms messages were gone!!!! nowhere to be found, wtf is happening? what is causing this on android 2.2, htc incredible? I've never heard of such a thing happening on a phone. PLEASE FIX THIS!

I lost all messages from my HTC Desire HD on Vodafone(IE). They are coming around tomorrow to pick up the phone and give me a refund. A shame. I loved the phone, but this is too big an issue to work around. I had actually backed up all my messages using SMS Backup + ( great app ). Lost about 3 days worth of messages. Downside was that the restore function would not work with the phone. It kept force closing it before the backup could complete. I cannot open or send text messages.

If there was some interaction/response from Google techs. I would have kept the phone and worked around. 1 year turnaround time on such a massive problem with no update/acknowledgement of a problem shows how much they value our custom. Just glad that I am still within my refund window.

I will not mention the apple product (as I am a flash developer). Will have to steer clear of 'smart' phones and go back to my dumb Nokia.

I noticed that all of my text messages were gone just a few minutes ago, a couple of hours after the messaging application on my Desire HD had crashed. Do I need to explain the anger that's currently boiling up inside me, after reading this > 1 year old bug report with > 1000 stars and replies?

Seriously, Google, you must be kidding me? How can you just have a bug like this lying around for over a year, with over 1000 reports of people losing their text messages, not to mention all those out there that didn't take the effort to report their problem, and not doing anything about it?

It happened to me a couple of times in recent days... :( Fortunately, messages were backed up, although I have lost some since the last backup. Bug report is pointless, I have already submitted two in last six MONTHS!

Today my Desire HD has been updated to Android 2.3.3 - will see if the Gingerbread handles messages correctly.

My suspision is, that the file with messages db (SQLite?) get corruped or is mishandled in any other way, and after the messaging app can't read it anymore it deletes it and creates a new one.

All my text messages were deleted automatically by my phone. I had a total of ~200 messages within four different threads/conversations. I checked my texts after my phone alerted by of a new message and found a blank screen. Rebooted and still no messages. This issue has been reported since last year yet we still haven't received a fix??!

I have worked around this issue by installing: 
https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore

and performing a nightly backup to the SD card.

I have now restored from this backup on multiple occasions. It's probably the most reliable feature of my Desire-Z! 

Happend 6 times to my Incredible since Froyo upgrade. 

i have the same problem 

Incredible S with v. 2.3.3 should be Gingerbread. if i receive any sms and read it by pull down the menu after this i could not found the sms in the app again.

Same problem, HTC desire HD, stock OS, 2.2.2

Absolutely unacceptable. I rely on this phone for information daily. I have had to request information again from the relevant people that I am using this week.

Same problem:

Htc Desire, android 2.2
carrier: vodafone netherlands

in 6 months time, i had this problem twice: all sms vanished (seems random). Both times this happened:

new message --> i click on my sms widget (standard built in htc sense/ android sms widget) to read the new sms... -->  sms widget seems to freeze, reloads --> all messages except the new one  vanished. 

Same here.

HTC Desire HD
Android 2.2.1

This just happend out of the blue. Just wanted to read my messages... 

How could this be known for so long and not fixed already?? 

This is a joke, right? Right? Anybody? 

Same Problem:

Nexus S
Android 2.3.4

All my SMSs just disappear randomly. I use handcent app.
Around afterrnoon i get two messages.
I open the notification and I'm taken to an inbox with everything else just deleted.
Had over 1000+ sms with some important information in some.

Fix Pls!!!

This happened to me yesterday too. All my messages are gone. HTC Desire HD 2.3.4

All sms and mms disappeared just moments ago. HTC EVO PC36100 Android 2.2. Kernel 2.6.32.17-gee557fd  Build 3.70.651.1   on sprintpcs

Happened to me about 4 months ago on the htc desire hd, just had the phone company look at my phone as it stopped receiving calls, they said they had done a full systems check. 2 weeks later i go to send a msg and it deletes all my messages in my inbox

Same happens to me today. All sms and mms deleted.

HTC Desire
Andoid 2.2

Just happened to me.. How weak are the programmers on the android system ?!!?
HTC desire HD android 2.2.1

Just had all my messages deleted about 10 minutes ago. Saw the notification, clicked it, took me to my inbox, said no messages. Tried restarting my phone but no help. Hope this doesn't continue to happen.

Just experienced this for the first time on 6week old Desire Z (Orange UK, Up to date 2.2).  Am posting in case there's a clue:

* Had composed a message and pressed Send
* Message didn't go - just stuck in the compose area. (I was probably in a no signal area as it turned out).
* Assumed I hadn't pressed Send so did it again
* Next time I looked (after sleep/unlock) everything gone EXCEPT the Draft I hadn't sent.
* Managed to send that one OK...

Just happened to me. Droid Incredible running 2.2. Don't know what triggered it. Lost a lot of actually important texts this way. I really hope they fix this major bug.

Why has this not been addressed yet?

Happened to me for a third time today on my HTC Desire HD. This time I didn't notice my message client freezing as per the last two- simply had restarted due to an issue with the SD card- all messages were gone after the restart.

Same issue. Please fix this, Google. This is a serious problem that absolutely should not be ignored.

Same issue - all text messages suddenly disappeared.  Really Google, is this any way to run a business.  You have literally thousands of users losing what is to them very valuable data and you make no response.  Your lack of resolve in fixing this very serious problem is weakening my resolve to avoid iOS or Win Phone 7.  It is time to step up and confront this issue.

i just had this happen for the fourth time. with the first report of this 18+ months ago - surely a resolution should have been issued. messaging is a rather important component! thanks.

Yesterday all my text messages got deleted. I just got my HTC Desire Z after using a Nokia N97 for a year and a half. The Nokia was the most frustrating phone ever so I was really happy I finally got a new phone. Now I’m not so sure anymore… I see this has been a problem for a long time now. Pretty disappointing. 

Some extra information:
I tried sending a text message but my phone wouldn’t. Then all of a sudden  noticed all of my messages, except for a few from September 2010, were gone. 
I’m on Android 2.2.1
The battery was very low.
I had tried to install an update for some time, but it wouldn’t because the battery was too low. It even wouldn’t update when I attached my phone to the battery charger…

I’m hoping this problem gets solved.

My Motorola Defy MB525 with T-mobile using Android 2.2.1 is also randomly deleting text messages. No rhyme or reason. Open a text from notification bar and poof the entire thread is gone. Going back to Nokia. Bye bye Droid.

I am absolutely blown away that this has seriously been happening for what is coming up on 2 years now!!!!! I have been an avid android supporter from day 1, am slowly leaning towards an IOS device seeing how this is the 4th time that this has happened to me. 
Most common answer root your phone to get an sms backup?!? 
UMMMM ok, void warranty in order to save text messages?
Come on seriously my palm centro had text messages from 3 years old! This is insane that it has gone through so many updates and has yet to be fixed! 
My guess, Delete the sh*t bloatware occupying space and this wont happen.
Thanks Google!
End. Rant.

I am currently using HTC Desire which has Android 2.2 and I sent a message, kept my phone down and all of a sudden when I picked my phone to check my messages, KABOOM, nothing was there, the inbox was as clean as a brand new whiteboard... Lost ~1000 text messages. This is seriously insane behavior as I have not rooted my phone, neither have I any third party messaging app installed. Its high time Google fixed this issue..

HTC Incredible 2.2, has happened to me twice in the last week. Phone will randomly shut down, and when I turn it back on, my whole message history is deleted.

Yes same here.  All messages lost this morning (few thousand), only text messages on SIM card, but gone from phone memory.

Desire, 2.2

Have raised calls with HTC and O2.

Not impressed.

Imagine THIS!! My 15yr old daughter has been getting threatened, stalked & harassed daily by someone. Someone stupid enough to do it via text messaging! Anyways so we have a court date set & our attorney says with these texts as proof its a sure thing. Im not very tech savvy at all but did understand that I needed to lock all of those texts to avoid accidental deleting, im just now after the fact learning about backing up options, well anyways so we wait a few months for the court date & sure enough the night before court I check the phone & BAM everything GONE, of courses I couldn't sleep at all that night & tried everything possible that I could to recover them with no luck. Court the next morning was quite an embarrassed when the "so called" solid evidence we had just vanished into thin air!! I felt like filing a lawsuit against Google & everyone else because our case was dropped from an indefinite stalking, skipping past a restraining order & all the way down to a no contact order! Maybe I should have been collecting other evidence but in reality those 27 texts where ALL we needed. Thanks alot Motorola & Google! My contract is up in 2 months & I think I might just be switching over to a NON Android smartphone! Oh & also today my phone is sitting on my dresser while I sat 5 feet away doing my makeup when suddenly I hear loud noises & follow the sound & its my phone & it sounded like it was in a call that was on speaker phone very loudly yet it WASN'T in a call. I could clearly hear someone coughing talking & flipping through pages of a magazine & they clearly weren't aware that I was listening. I couldn't hang it up somehow & when I put my phone in sleep mode then back on it was over but call log shows NO incoming or outgoing call at all. Its as if our phones somehow mysteriously connected without even calling each other if u know what I mean. Btw my daughters phone is a Motorola Droid running 2.2 & my phone is the exact same. Oh & I never mentioned all the times my phone is randomly surfing the web & texting on its own! I actually have videos if it happening. It has actually many times randomly chosen one of my contacts & then typed things like "djsjsndhckcnxj" then sent it! Totally embarrassing when I get a reply message from them saying "what??" then seeing the jibberish that "I" texted them! These issues are just a small amount of the nonsense that has been going on on our Droids & it all seems to have started with the last 2 updates we got. We do absolutely love our phones though, its just a love/hate relationship with them. Its been going on maybe a year Now & thousands of others experience the same issues & to see that (to my knowledge) Google hasn't done anything to fix these problems is very concerning 

This issues should have LONG been fixed by now. I can't believe it's been going on this long and non of the people at google have yet figure out how to stop it?!

I'm using a Droid Thunderbolt with Froyo 2.1 installed currently. I use ChompSMS but my messages were deleted in my native text app as well. I had messages locked to no avail. Just seems pretty limited of Google not to have a fix for this problem already. I will be careful recommending this product going forward that's for sure as I work in the cellular industry and touch hundreds of accounts looking to move to smartphones. I shouldn't have to have a separate back up program just to ensure my messages aren't lost. 

This has happened to me twice so far and the first time it also deleted a message that I had "locked". Along with this it will randomly delete contacts and randomly shut off. Love my phone, just not the bugs. I have checked the water mark on the back and it still shows no moisture damage, so that is not the issue.

This happened to my HTC Glacier / myTouch4g with Android 2.2.1.

No other symptoms were noticed.

This has happened to me on a regular basis since I got my phone back in September of 2010. It was approximately once a month for a while. Yesterday it happened again, and I had a backup app so I restored them all like I've been doing since the first time this problem happened, but today, AGAIN, they're all gone! Two times in two days! That is infuriating! It takes a while for the backup app to restore, if this is increasing in frequency I'm going to be on my last nerve...

It appears to happen during the night most of the time, so I'm unaware exactly what's triggering it or what the phone does at the moment they go away (spontaneous reboot and then all texts gone was something I read in another thread, and I think that happened to me once in the middle of the day, reboot out of nowhere and where I had just had text messages... no more).

This happened twice to my HTC Evo. The first time I talked to Sprint, and they were less than helpful. The second time was last night. I wasn't using the phone for a couple hours, and the next time I checked my messages, they were all gone. This is very frustrating, Google needs to fix this. Like a previous poster said, I bet its the sqlite database that is getting corrupted and wiping itself clean. Still, the geniuses at Google should fix it! From reading this thread it appears to be a defect in the Android platform itself, not the fault of any particular carrier or phone manufacturer.

HTC Sprint EVO
2.2
Delete old messages OFF

Has anyone found a way to prevent this? Happened for the third time tonight!

It happened to me today :( i have Google Nexus one running 2.3.4 (GRJ22)

For the second time in a month all of my text messages have vanished.  I spoke with Verizon and they let me know this is a HTC issue.  I have the Droid Incredible that I purchased in December 2010.

This has happened to me 5 times since I purchased my HTC Incredible.  It is so frustrating that there isnt a solution to this issue.  I also use my phone for business and have lost very important information.  PLEASE FIX THIS PROBLEM.

This has happened 4 times in 4 months of owning the HTC Incredible. It is totally unacceptable. I don't even understand how this can be a bug in a phone when text messages is the main use of phone in America now!!!!!!

Had a few hundred texts when i went to sleep, but woke up with only 3, which are saved on the sim. Seems all the messages which were on the phone have been deleted. Tried restarting but messages are permanently gone. checked my settings, do not delete texts... Android 2.2.1 htc desire z.

My dinc did this regularly - I had hoped it was resolved on the new tbolt, but it just happened again.

Just happened to me too HTC Desire Android 2.2

Got my HTC Incredible in November. All my texts messages have been deleted 3 times in the past two months.  

Just happened to me using the HTC Shift 4g.

Had I known this could occur I would have considered an iphone. I just lost all my texts. Using a Thunderbolt stock rom, not rooted, and I check my text message icon and for no reason I get a application stopped notification and all my texts are gone. I barely talk on the phone, using texts as my primary communication medium. I has very important information that I've now lost and that I cant figure how to get back. If google cant fix this problem then they had better put out an app that backs up text messages to sd in case it happens again or my next phone will not be an android phone.

I have had my Droid (1st Gen. Droid) since October 2010. It was fine for the first month or so, then at random it started deleting all text, even locked ones!!  The problem has become more frequent lately too. Its doing it at least twice a week now. I'm using the app that came on the phone. I tried handcent but it did the same thing. I have done factory resets and not downloaded any other apps (tech Guy with service provider thought an app was the problem), but they still vanished!! The phone is not set up to delete any messages regardless of how many are in the phone.  This is a major problem that should have been fixed years ago!!  If I knew i was getting stuck with a piece of junk like this I would have bought an iPhone,  and if its not fixed soon that's what ill do and I will never buy another Droid phone again!!!  FIX THE DARN PROBLEM GOOGLE!!!!!!!

I have a my touch 4g that also randomly deletes all texts on its own

HTC Droid Incredible, current on updates, has erased all text messages twice in the last month. Never any error warning/message leading up to the wipe. Fix the problem or you'll lose another customer.

Has happened twice on my Nexus S. First time a couple of months back, second time a couple of hours ago. Very, very annoyed. Even if you have a regular backup of texts (i.e. such as daily backup in GO SMS) you still lose all the texts that day.. It's unavoidable.

This has just happened to me this morning.
And I was told there is nothing I can do to get anything back and I should download a 3rd party app to back up my messages...
I dont get it! if they have known about this problem (which it seems people have had this issue for well over a year) why has no one been told to download this app before, why wait till after it has happened.

I have had my Droid Incredible for all of 6 months and this happened to me AGAIN for the 3rd or 4th time today. I woke up this morning to 3 unread texts, and I go to read them and BOOM everything gone. I am seriously getting peeved about this. Not only do I have NO idea who texted me, I lost probably over 3000 texts. FIX THIS NOW

I own a stock HTC Desire Z and this happened last week. This is an extremely high priority bug.

What "info" does Google need to fix this?

I just lost all of my txt msgs. Lastnight had over three thousand.... now three. Over the last three weeks I've started experimenting more and more problem. The spacebar gives feedback but doesn't move the cursor. Lastweek 5 of my gmail emails showed up in my hotmail account but they won't open or delete. 

I am running a HTC Incredible with Handsent SMS service - I have had the phone for over a year and then this happend. If this is a known issue - why have we not seen a fix.

This has happened to me twice with my Thunderbolt now. Very frustrating. I got a text went to check it, something force closed and now all but one random text from two weeks ago was deleted. I guess this is progress? Most people have all of them deleted, hey I got to keep one. How has this not been fixed? 

Happening here too - although its with emails not texts. Android 2.2 on a 4 month old Wildfire. Less than impressed. Fix it Google, please, now!

I am SO freaking mad! All the collabs and work I had saved to messages and locked are gone!!! A shame. I guess I need to copy and paste or fwd all my texts to email. Stupid!!!!

I lost all my messages a couple of nights ago too. Had nexus S for ~4 months now, wouldnt have been more than 1500msgs or so, thread cap of 200 was working fine. Also for the first time after this happened the problem of msgs going to the wrong number re-appeared (google issue number 9392). Msg was sent to a number in my contacts but hadnt sent a msg to that number for over a month!!

Same problem - Simply opened my SMS message inbox (HTC Desire running Android 2.3) and complete inbox was empty.
Also emailed HTC support about the error to find out what the status is. I appreciate this may be an android software error but HTC clearly have an interest in ensuring this is fixed. 
Minor glitches / errors are expected in all software, but irretrievable loss of personal data on any system due to a software error is not a minor error as noted in this thread with the priority of high. However I am wondering why the initial error was raised in Dec 2009 and as yet we have no resolution.

Happened to me today. I am using HTC droid Incredible.. till morning I could see all messages.. one thread has 999 messages...when the thread got its 1000th message, my inbox was automatically cleared with just one message in it (1000th message). I have ample space and i dont see any default or manual setting to delete messages. Even i dont see any setting to set max number of messages in inbox. This is clearly unacceptable. Back-up in not an option unless otherwise adviced. How many times and what all one should backup before going into infinite backup loop. 

I hope android ppl are listening and its high time they should look into this.

Exactly the same here on HTC Desire Z with Android 2.2.1 (. A few times notifications not received, thought it was just me not hearing them or accidentally clearing them. However, have now lost all messages in inbox, for no apparent reason. Have restarted phone, all apps, etc. No other data seems to be missing. Plenty of memory still left. Didn't install anything or do anything to prompt the change. Really not impressed. Please flag this quickly for sorting ASAP, I'm warning everyone off Android in the mean time - and I have always been such a proponent of it!

yup...thunderbolt. awesome phone...but in vegas and texted three people to get together. got 4 texts back. now not sure what to do. 

thanks for the awkward socialness. 

other than that though....super love the phone.

All of my texts deleted. Has to be the 5th or 6th time. Nice going Android.

Add me to the list!!  I have an HTC Incredible w/ 2.2.  iPhone here I come.  Droid is crap.  I also woke up one morning with no contacts.

My  girlfriend's Verizon Droid Incredible on 2.2 deletes all her texts at least once per month; sometimes a few times per day. It's long past the point of counting how many times, she'll just tell me "It happened AGAIN."

Pretty shocking that this has been a known issue for nearly 2 years...

Having the same issue as pretty much everyone above. It has happened to me probably four or five times now.

This morning it happened again - I simply received a text message and when I went to view the message all of my previous message threads had mysteriously vanished again. Life will go on, obviously, but it is irritating. I'd expect the issue would have been fixed by now, but apparently not. 

Having the same issue, very very angry, I had unsaved work contacts and pictures

Why the hell has this not been fixed yet?!
This is a very serious bug and it is ludicris that Google are happy for Android to delete the whole message history after app crashed! 

HTC Desire Z, got a message ping but no message. Later in the day I turned phone off and on and all messages removed bard 1 old message stored on my memory card. Annoying as had useful information there, crazy this bug is not fixed.

Still happening!!!! 
Please fix this glaring defect.
I just lost about 50 important texts (10 were LOCKED). Is 50 too many to have saved?
This is the 3rd time this has happened. help!

Moto Droid 1, verizon, Android 2.2.2 kernel 2.6.32.9

HTC Incredible
Android 2.2
Kernel 2.6.32.17
All of my messaging/SMS conversations have been deleted on several occasions over the past few months.  It always happens to be at the worst time too.  In researching this issue I have been lead to understand that it is because I have too many messages saved.  How can that be when I have a total of 16 gigs of storage between the phone and my SD card?  I have all auto delete settings turned off.  

I am seriously questioning if this was the better purchase over an iPhone.  

I have the Droid Incredible and am running the handcent app for my messages. My messages were completely wiped out today for no reason at all. I had important LEGAL information in text message that needed to be saved.I never thought I would have to do a random backup when the conversation wasn't even at it's max capacity. I am having a hard time believing that there is a maximum amount of texts that can be stored on the phone. If they keep auto deleting as they hit the max setting, why would this ever fill up the memory and force a purge to happen? Google better do something about this fast... I just lost a lot of information that was EXTREMELY important to me and my life. I for one know that as soon as I can switch phones, will be doing so to an iPhone... this is unheard of and quite frankly unacceptable.

Just happened to me. mytouch 3g. 2nd time.

Just happened to me. On receiving an SMS message I heard the message tone and then when I went to check there was nothing in the inbox at all.

This is frankly disgraceful.

Desire Z - Android 2.2.1

This just happened to me. HTC Desire, runiing 2.2 on Vodafone UK. I went to review a text I had received about 2 hours earlier, message list completely empty.

I had this happen to me 5 or 6 times, most recently being yesterday. I have backup software on my phone now because of it, but I think it's absolutely ridiculous that I would need such a thing in the first place, because Google/Android/HTC/etc can't get their act together. If it weren't for the fact that I upgraded with Verizon in November, I'd just go ahead and get an iPhone, because this is BS.

HTC Incredible - Android 2.2

I just had this happen to me on my pretty darn new Nexus S(1 week old).  I probably had only 250-300 texts in total, and of course the auto-delete options for individual conversations was turned off.  I lost all of my messages from everyone. 

I'm running the newest Andriod version, 2.3.4 I believe (I checked for new updates yesterday, put it that way).

As for statistics, I had only about 1GB of my 16GB's used, and only about half of the RAM in use at the time according to the app manager(before the messages were deleted). 

I was given no crash message or anything.  The messenger app acted like it was just fine, just given a blank slate.

Same story.  Randomly on mine.  Randomly on wife's.  Mine complains about not enough space also.  Wife is on the 6th Incredible.

HTC Incredible - Android 2.2

Same here. All message threads suddenly gone.
HTC desire hd

Same here. All message threads suddenly gone.
HTC desire hd, froyo

Just happened to me .. 

automatic mail sent to <gomessangerfc@gmail.com>;

To: "gomessangerfc@gmail.com" <gomessangerfc@gmail.com>
Sent: Tuesday, July 12, 2011 8:19 AM
Subject: GO SMS ProError 3.58_21

Product=passion
PhoneModel=Nexus One
Device=passion
AndroidVersion=2.2
Brand=googleget field slot from row 5 col 32 failedjava.lang.IllegalStateException: get field slot from row 5 col 32 failed
at andr
null


******

And that was it! :) I did not even know that I was able to make a backup of my sms messgaes 'til now.. Tuf luck I guess .. 

HTC Droid Incredible - all messages have disappeared twice now in the past two weeks.  I was in completely different parts of the US when it happened and there doesn't seem to be a pattern to it.

Woke up this morning and ALL text messages were gone. I have a sister stationed in Afghanistan that was using a skype number to text me and that's also gone. FML

HTC Evo
Andriod Version 2.2
Baseband version 2.15.00.11.19
Kernel Version 2.6.3.17-gee557fd
Build Number 3.70.651.1
PRI Version 1.90_003
PRL Version 60680

This has to be the WORSE thing ever. Serioulsy, ALL text messages completely gone and there is no cool recycle bin feature. No undo option..come on developers

All messages were gone after I received some mms message! ALL!!! I could not believe this and I restart my handset again and again ,but ,nothing happened . I can not accept that adriod have a so wrathful bug.

HTC Nexus One
Andriod Version 2.3.4
Baseband version 32.41.00.32U_5.08.00.04
Kernel Version 2.6.35.7-59463-g52630a3
Version GRJ22

Agree with above: This has to be the WORSE thing ever. Serioulsy, ALL text messages completely gone and there is no way to get back 、no backup、no undo option.

Hope it can be resolved soon. It is DANGEROUS for andriod market and may cause serious appeal from user!!!

Just happened to me for the third or fourth time since I bought my Droid Incredible during it's launch weekend.

Why is a data loss issue that's been reported for over 1.5 years now still not fixed?

Device: ZTE Blade 
Android Version 2.2 
Kernel 2.6.32.9-perf

During a swith-on the system flagged that the "messages application" rised an error.
After a second boot i did not receive any further error but when i entered the message application (the standard one provided) all the messages where gone...totally empty.
I cannot figure out how it could happen and particularly if a phisical delete occurred on the memory card.

a greet to everybody

enrico
Venice
Italy

Same thing happened to me today. 
Samsung Galaxy S (SGH-I897)
kernel 2.6.29 
android 2.1 update1

I had the "delete old messages" box checked, with a limit set to 5,000 messages per conversation. My guess is that when I hit 5,000 total messages in all conversations, they all were deleted.

Yeah this just started happening about a month ago for me too, certain contact's only. I go to text a random person, and suddenly the message i send is the first message to whom ends up being my best friends and family.... this is not good. Sensitive information is now lost.

This has happened to me three or more times in the past six months... I will go to my inbox to find that there are no messages or threads - everything disappears, including LOCKED messages. This has happened whilst using the phone - receiving a text, going to another application, then returning to inbox to find it empty, and also overnight and waking up in the morning to an empty inbox. Things like addresses and other important information in the texts are all lost. I do not have the delete old messages box checked in settings. I am very upset!

Happened TWICE already, with 2000+ messages each time.  Random, no message, no nothing.  Husband has never had an issue and we've had the same phone for over a year.

A lot of important information gone forever.  Sadness, Google.  Sadness.

Samsung Epic 4G

This has happened multiple times on my MyTouch 4G running 2.2.1. There have very different quantities of messages each time.

For people suffering from this, you should install SMS Backup from the Market to automatically back up all of your sms messages to your Gmail account. Even though they get wiped off of your phone, you still have them.

I have a HTC Desire since launch day. Yesterday, I received a SMS, to which I replied. After this, I ran out of battery.
Charged the battery, turned on the phone, and only 2 sms feeds left. 1 from August 2010, and the last message I have received (and the answer). 

This sucks
MRafPinho

Again, Same has happened to me.
HTC Sense Desire, running 2.2
Using Handcent too.

This is ridiculous that this has been an issue for so long

My Nexus One (with Android 2.2) lost all SMS yesterday, it's very disappointing.

Phone rebooted and now all my text messages and photo texts are gone.  Any resolution to this issue?

Same thing on my HTC Incredible. Had many text messages and photo texts within multiple conversations. This morning they all disappeared. Poof. Carrier (Verizon) was apologetic but ultimately not helpful. The technician suggested that my phone's memory allocation for text messages was exceeded; therefore, the phone automatically purged itself. WTF? 

Using up to date droid pro and mine deletes a single conversation 5-7 times daily.

I see this still hasn't been fixed yet. I didn't have problems with it for months, now suddenly it's happening again. The only thing I can attribute it to is texting more.

Come on Google. I love my phone, but this is completely unacceptable. I can't believe this hasn't been fixed yet.

I see this still hasn't been fixed. I have just managed to capture the phone logs at the instant that my messages went missing. How can I get someone from the Android dev team to take a look at them:

There are some interesting stack traces related to missing tables in the logs e.g.

sqlite returned: error code = 1, msg = no such table: contact_threads

and then issues running this SQL:

08-03 18:02:41.625 E/DatabaseUtils(1432)android.database.sqlite.SQLiteException: no such table: contact_threads: , while compiling: SELECT unread_count FROM contact_threads WHERE _id=26 AND htc_category= 0 AND (_id IN (SELECT contact_id FROM contacts WHERE thread_id IN (SELECT DISTINCT thread_id FROM pdu WHERE htc_category= 0 AND (msg_box != 3 AND (m_type = 128 OR m_type = 132 OR m_type = 130)) UNION SELECT DISTINCT thread_id FROM sms WHERE htc_category= 0 AND (type != 3)))) ORDER BY  date DESC

Anyone care to contact me to get more information on this?

The same thing has just happened to me.  I wasn't even aware that there was such a well-known bug until I Googled for it (how ironic!).  For those others who have had the same occur to them:  is the message data storage intact (just the indexes corrupted), or are basically all of the text messages purged irrecovably from the phone?  (I kindof assume the google backup option (which I have ticked) is supposed to take care of backing up data like this, but I can't seem to find a way to restore the backup)

Same thing happened to me just a few minutes ago... Installed an SMS backupper right away, should've done it at start, lost 2000+ sms's, this is totally not acceptable!

FIX IT GOOGLE!!!!!!!!!!!!!!!!

Wow. All my precious texts were deleted. My phone was glitchy all day, was not uploading my new text message and then, after going back to the menu page and trying again, it uploaded my text message page...with nothing on it. completely blank. FAIL DROID. how could they not have fixed this issue for so long?!?!?

This has happened to me today for the first time, about a year after getting my HTC Desire - on t-mobile, running 2.2.

I am FURIOUS about this, lost pictures of my daughter that had been sent, etc.  I do not understand why Google haven't done anything about this yet.  Needless to say, I'll be switching to an iPhone when my contract ends (and I never thought I'd say that).

Happened to me on my Nexus S 2.3.4
Running HandcentSMS as default messaging app and also had chompSMS installed

This happened to me last night - HTC Desire which I got the week it came out untied to any carrier. I've thankfully last exported my messages the end of July so didn't loose my entire message history but what is disturbing about this serious defect is the complete lack of warning and any sort of error report after.

The message app was the default one supplied and the "delete old messages" setting was unticked. I can't quite believe this issue has been so long standing.

The second time for me.
HTC Wildfire
ANdroid 2.2

I have used "SMS Backup & Restore" application which will help you alot to save your self as Google didn't take an action since 2009?!!!  VERY BAD!!!

Deleted once again. Maybe the 10th or 15th time by now. I have had my phone for a bit over a year. It's happened stock, from when I got my phone, to stock 2.2, rooted, unrooted, stock app, non stock app whatever. No version has changed it. With this, and the bug accidentally sending to the wrong person I don't plan on buying another Droid.

Moto Droid (yeah, the old one).   I didn't even know this was an issue... until tonight.  My txt msgs have been collecting for almost two years.  Thought they were safe.  Didn't know they weren't backed up.  Refer back to them all the time for work.  Tonight, poof!  One "Force Close" on the standard messaging app, and everything gone.  And *thought* I could search the web and find out how to get them all back, but all I have found is a massive graveyard of despair over lost messages.  Knowing I am not alone (by a long shot) is something, but it is not much solace.   Very disappointed to find out I was just living on borrowed time for so long.  And as a software developer, just from a software standpoint, how could those messages not be STORED SOMEWHERE ON MY PHONE that I can RECOVER when something like this happens?????????????  WTF??

 I have a Droid incredible this is the second time it has randomly deleted all of my text messages including my LOCKED messages. This is very upsetting! I only have the standard texting program that came with the phone. And it is NOT set to delete any on its own. Had phone for about a year and a half. I use a virus protection app and it is not infected. Very very upset with this! How long will Droid know about this problem and not fix it? I was texting someone when this happened at about 2 am Aug 31st 2011 

it hit me 3 times since I got my phone... just a glitch, then everything is gone...

happened to me last night.
when I woke up all texts were gone, even the protected ones.
I am thinking that the DB file was renamed or had problems.

droid x2
droid verion 2.3.3

Running LG Shine Plus, stock android, stock messaging app (didn't see a need for any other just to text until now).
ZDbox and JuiceDefender were running at the same time. Not sure what all else was running.
I had been texting earlier, left my phone for about an hour. When I went to send a new text I got messages a few times saying there was an error and that I had to force close. When the messaging app finally opened everything was gone.
Am trying to restore my messages right now but wavesecure seems to be having trouble doing so....

After last posting, sent one text successfully, then texting crashed again (force close message and all). Pulled battery on phone, restarted. Text messages are now incoming but backup still isn't able to restore :(

yet another update (sorry about the emails everyone, I just hope this helps)
As soon as I installed gosms pro, my wavesecure backup was suddenly able to put my texts back on my phone. 

I have had this issue occur 3 times.  First time was in December 2010 — less than 30 days after buying the phone.  No clue what happened.  But Best Buy just replaced the phone right off.  Second time I think was in March 2011.  Again, no clue what happened.  Third time was August 19, 2011.  Again, I did nothing unusual and they suddenly disappeared.  Verizon told me that the text messaging program was crashing because I had too many text messages.  However, I only had a total of 1500 or so — whereas some people might do 1500+ a month and so have 10,000 or so.  The only unusual thing that I noticed in the weeks before they deleted was that sometimes if I selected one conversation, the program would open a different conversation, which can be annoying.  Promptly after the third time occurred, the phone did its own factory reset :-( and I lost a whole lot of stuff which is apparently not recoverable because the Droid Incredible's factory setting is to save photos to the phone memory instead of the SD card (which is where Verizon kept telling me the photos were already stored).  Verizon has now given me a replacement.

WHY still use SMS when one can use jabber?  [XMPP]

It is as many buttons to mash from start to send to communicate via SMS app or jabber app.  Jabber runs atop already purchased internets.  

SMS is a syphilitic, arcane technology.  Let it die.

****************************************************

http://jappix.com -- has an infusion of venture cash making jabber even more accessible sans app


also grand

http://core.im
http://chatme.im
http://hot-chilli.net


fantastic android xmpp clients

yaxim
xabber

are you people aware that SMS are kept by your carrier for ever and ever?  

think about how subpoena NOW work with respect to SMS...

HTC Desire (stock, not rooted) running T-mobile's version of Android 2.2

Just using stock SMS app (not handcent) I had a crash, followed by every text message being gone.

On the plus side the phone is now much faster... must be a pretty crappy database in the phone, that's all I can say.

Happened again probably for the 15th time.  Motorola Doid.  Might have to go to Iphone

boo. lost all my messages last night. default settings all around.

I also noticed earlier in the day that when I went to do a google search on the phone, it was not finding anything. so i thought, hm, how about i just search for "car" and that too found nothing. so i forced shut the search app and restarted it and then was able to search.

then noticed later in the day some activity on my phone when i was not touching it. i'd be looking at my main screen, then it would slide right or left onto other screens and it would also move from icon to icon on the screens.

it all ended with the deletion of all my text messages. htc incredible.

I've had my HTC Desire for over a year and had no problems at all, until recently.

A few weeks ago, all my SMS got deleted, luckily I had a full ROM backup.  Since then, within a day or so of restoring the backed up SMS, they are all gone again.  

It even happens before I've had a chance to restore, so it does not appear to be caused by the number of SMS.  

I'm using the HTC standard messaging app and I don't see any Force Close or other errors. The only way you know (apart from opening the SMS app after it happened) is if you're using the device when it's wiping, it becomes noticably sluggish as the SQLite database is getting purged.

This is seriously annoying and really does need fixing.

Happened to me today, HTC Desire Z (A7272), Android 2.2.1, on O2 UK.

This is the first time it's happened in about 6 months of ownership. Not done anything to the phone recently except changing the home city for weather and installing and uninstalling (without using) Google+.

I have had an HTC Merge for a little over a month.

SMS messages disappear even before I can read them.  It happened infrequently when I first had my phone, but now more messages are lost than able to be read.

Also, when I send messages, most fail now.

THIS IS HORRIBLE and it's a shame that it's been reported as an issue for over a year now with no fix.

This happened to me about a month ago. During the day, so phone not on charge or in use, just sitting on the table minding it's own business. I look at it and I see I have a text, I go to read it and realise that this is the only message in the list - everything else had gone.

Checked all my settings and nothing that would cause the phone to do this. I uninstalled any recent apps just in case. Then just over a week ago it happened again.

This is a really big problem - so why isn't Android finding a fix?

HTC Desire, Vodafone.

Happed to me today. GPS couldn't catch signal so I held power button, confirmed I wanted to shut down. Started the phone up as normal. Everything as expected, except all SMS messages gone without a trace. I didn't even interact with the Message app when I shut the phone down, I was in Google Maps.

This just happened to me again. About the seventh time it happened to me. Luckily I back my messages up to Gmail with the SMS Backup+ app. It's free and works well. This first happened to me almost a year ago and I got over it because I was convinced the issue would be fixed soon. Boy was I wrong.

I've gone to Verizon so many times to see if they have anything for it - they keep telling me its different aps (no, its not).  went to bed last night, had all my texts, went to re-read one this morning, they are all gone. this has happened numerous numerous times (at least a dozen) on my HTC Incredible. Happening on other droid phones as well?  Another weird one that happened for the first time earlier this month was that I couldn't see any texts in "All Messages" but they would show up in "SMS/MMS" folder.  still on froyo (2.2)

this is obviously not a new problem nor an isolated problem; android should really be looking into how to fix this.  i'm going to download a backup ap but i shouldn't have to.

All of my messages got deleted last night! My phone reset and they were gone! I had many contacts and important messages...now all gone. What if I was in a court case using a text message as evidence? What if I only had a contact information from an important contact (company)? I wouldn't get hired? I would lose my case? 

Could I press charges to google for not properly storing my messages, offering a default backup option or generally addressing a serious issue that has been going on for so long? This is completely unacceptable.

I haven't had this happen to me until yesterday. I've recently signed in HTC Sync with Facebook and I've noticed without my approval and I can't turn this feature off now, that HTC Sync Facebook is linking profile information with contacts, auto assigning pictures and all of that. This may be associated with the problem:

-I never had the problem of deleted messages before and NEVER assigned images to any contacts.

-Once images were assigned, having a large message chain with the 2 or more image thumbnails repeated (1000x) over and over it may overflow the memory in some way.

this happened to me a week ago, hundreds of texts deleted!

htc desire running android 2.2

more details:
-I use ChompSMS
-first, All message were deleted
-then after one or two reboots, a few of them came back (like 30) from date ranging from now to 1year ago
-I beleive the message kept were from the SIM card.

Happened to me last night for the first time. All of my texts deleted, none recovered after reboot. 

-I use handcent. None of the messages were on the stock sms either. 

-My GPS was on at the time it happened. Not sure if relevant but a few others in this thread stated they also had GPS on. Just an observation

-I only have 4 other apps installed. FB, G+, Slacker, and Dropbox. 

I am on Sprint and will be buying the iPhone 4S as soon as it becomes available. This is unacceptable. 

htc EVO 4G 
Android 2.2
2.6.32.15 Kernel

All of my messages got lost last night. Xperia X8 with the latest update 2.2.
The phone run out of battery and when i plugged it in the messaging application instantly crashed. After that receiving new messages i couldn't view them. If i wanted to delete them the application crashed again. Any other messages disappeared.

In addition, now every time that i turn off and turn on the phone the application doesn't crash but there is sound of me receiving a new message. The sound occurs when i turn off the phone and when i turn it on again.

Currently when i receive new messages i cant view them nor delete them.

I use only the default application for messaging.

I also tried doing a hard reset removing the battery while the phone was on but still old messages dont appear and new ones dont open.

Dataloss bugs must have TOP priority, if google does not understand this then the job has not been done. Android is still an unstable and unreliable product, and newer version are getting worse. Too much focus on UI polishing, very little in bug-fixing and key functionality, like undo support, and too much frequent battery drain problems. Not the way to go google... move up!

Add one more to the list. I have the MyTouch 4g, which is essentially an HTC rebranded phone. Is it just me, or am I noticing a proliferance of HTC phones on this thread? I won't go crying iPhone, But I am quite irate over this issue. Now a windows phone.....

Lost every SMS... sigh...

HTC Desire 
Android 2.2
Kernel 2.6.32.15

Brief Summary:
All texts unexpectedly deleted.
Steps to replicate: 
Tap power button to take phone out of standby.
Enter unlock code (correctly, first time)
Open native messages app from home screen shortcut.
Last viewed thread opens
Use phones back button to go to conversations list.
What happened:
All texts (1000+) over 50+ conversations are missing.
Exited app and reopened. Texts still missing. 
Switched phone off and back on. Opened native messaging app. All texts still missing.
No problems with messages sent or received since (approx 4 hours ago)
What I expected to happen instead:
Texts should not be deleted until I choose to delete them, either by deleting them individually, by deleting a whole conversation, or by having 'delete old  messages' checked. 
I don't have this setting checked, and never have. All messages have gone including new and locked messages.

AdditionalInfo:
HTC Desire
Android 2.2
Kernel 2.6.32.15
Build Number 2.12.110.4 

Why is the status of this bug 'NeedsInfo'? Needs info usually means no action will be taken until info is obtained, so this is essentially parked indefinitely.
What info is required? I'll be happy to provide any further info as required.

Speaking as a software developer, irretrievable data loss bugs should, as  marantz...@gmail.com pointed out, be highest priority. 
I'm pretty disgusted that this thread has been open for approx 2 years and still no resolution. Google should go public about such a huge data loss bug. Because if they had, I would have chosen to take the battery life hit for an SMS backup utility. As it is, I'm seriously considering switching to a Windows phone. Up until now I've really been an advocate for Android phones since I got in on the first UK release of the G1, but sadly no longer...

All SMS gone here also ..

HTC Desire A8181
Android 2.2
kernel version 2.6.32.15-gf5a401c
build number: 2.29.405.5 CL293415

I have an Indulge from Cricket. It works a lot better than the optimus. My GF says that I am missing several text messages that she has sent. And I didn't get at least one of the sms messages. She has said it has occured several times. I am not sure if it is the software, or carrier. going to look into it though. Hope this helps it get fixed.

HTC Desire here.  Same issue, very annoying indeed.  My first thought was this: "What bothers me most? i) the fact that all my message history is gone? or ii) the realization that I do not know how this happened?  I concluded ii and went online to search for an answer & baffled beyond a quick recovery to find this thread.  It resolved my main concern: Regardless of an absent (and long overdue response from supplier), I realize that I may have to ditch both the phone and the platform.  Like so many have already concluded: This is a flaw entirely unacceptable.  Perhaps I too will have to bite the monopoly apple?  Or just revert to something less smart than a smartphone?

Just lost 3000+ messages due to this bug. Please stop building new flashy features without fixing the old issues first, Google.

HTC Incredible
Android 2.2
Standard SMS App

Just lost over 2 years of text messages, even the ones I locked. They're all gone. I am so upset over this.

Motorola Droid 
Android 2.2.2
"SMS popup" app

Just to add myself in it happened to me overnight over 3000 text messages just gone, I am not happy, this really need's to be fixed, seriously now considering wqhether to stick with Android if things like this are going to happen

HTC Desire
Android 2.2
Standard SMS App

I have had the same problem!! I lost all my SMS, I am not able to dump /data/data/com.android.providers.telephony/databases/mmssms.db as my phone is not rooted...

Nexus S:
Android 2.3.6
Standard SMS app

Just lost well over 2000 SMS. 
So upset this is the first time it's happened. 
I quickly got online thinking it happened to all of AT&T users.
Come to find out...its Android? 
$400+ for this phone and i can't even keep simple SMS? VERY faulty!

I just lost well over 8000+ txt messages and there is no way now that i can get them back.

I have a andriod incredible and I updated to the kernel version 2.6 and now it delete all my great pictures that I have took..what's wrong with it. I don't know why it deleting by itself. It's really suck..

I just had it happen to me as well. Message app crashed and everything was gone. I will not buy an android anymore. I will be switching to the iphone 4s in December when my contract is up with sprint.

I have a Android incredible and I updated to kernel 2.6 version and now it delete all my picture, video, and even my voice recorde..I am so luss of at Verizon wireless..shop ripping me off. I pay a lot for this peace of crap phone..I want to report this..does anyone know how I can report this? 

Oh great until Dec 4 2011 and this problem is still here? My months of smses containing my business details just gone like that... and thinking that my SMS backup softwares are the cause of short battery life, uninstalled it 1 month ago, and now comes this crap.

CRAP google. CRAP. This is basic stuff for a phone, and you just screwed it up FOR SO LONG.

Just lost over 2 years of text messages, even the ones I locked. They're all gone. I am so upset over this. Iphone here I come.

Motorola Droid 
Android 2.2.2
Kernel Ver 2.6.32.9
SMS
verizon. 

This just happened on my Samsung Fascinate (Android 2.3) ...had over 100 "conversations" saved, many of which containiedabout 500-1,000 texts (with auto delete set at keep 1,000), they were all still there this morning, then when I got a new text and I opened messaging, suddenly they were ALL gone, including all of my locked texts. I am so upset - they contained important information I cannot get back. Why is there still no fix to this?!

This just happened on my Samsung Fascinate (Android 2.3) ...had over 100 "conversations" saved, many of which containiedabout 500-1,000 texts (with auto delete set at keep 1,000), they were all still there this morning, then when I got a new text and I opened messaging, suddenly they were ALL gone, including all of my locked texts. I am so upset - they contained important information I cannot get back. Why is there still no fix to this?!

This just happened on my Sprint Epic 4G running EI22. Only had about 50 some message threads. W.T.F.

Motorola Droid, FRK76

This happened again today.  The last time was over a year ago.  Below are two excerpts from 'adb bugreport' describing the problem.  It looks like the messaging app is very poorly behaved when the system runs out of RAM, which is simply not an acceptable level of quality.


12-15 12:50:19.577 I/global  ( 1181): Default buffer size used in BufferedOutputStream constructor. It would be better to be explicit if an 8k buffer is required.
12-15 12:50:19.655 I/Database( 1181): sqlite returned: error code = 11, msg = database corruption found by source line 54710
12-15 12:50:19.655 I/Database( 1181): sqlite returned: error code = 11, msg = prepared statement aborts at 31: [SELECT thread_id, date, address, subject, body FROM sms WHERE ((type = 2 AND status = 0)) ORDER BY date desc]
12-15 12:50:19.655 E/Database( 1181): Removing corrupt database: /data/data/com.android.providers.telephony/databases/mmssms.db

12-15 12:50:20.340 E/IMemory ( 1181): binder=0x4611d8 transaction failed fd=-2147483647, size=0, err=-32 (Broken pipe)
12-15 12:50:20.340 E/IMemory ( 1181): cannot dup fd=-2147483647, size=0, err=-32 (Bad file number)
12-15 12:50:20.340 E/IMemory ( 1181): cannot map BpMemoryHeap (binder=0x4611d8), size=0, fd=-1 (Bad file number)
12-15 12:50:20.342 E/JavaBinder( 1181): *** Uncaught remote exception!  (Exceptions are not yet supported across processes.)
12-15 12:50:20.342 E/JavaBinder( 1181): java.lang.RuntimeException: No memory in memObj
12-15 12:50:20.342 E/JavaBinder( 1181): 	at android.database.CursorWindow.native_init(Native Method)
12-15 12:50:20.342 E/JavaBinder( 1181): 	at android.database.CursorWindow.<init>(CursorWindow.java:518)
12-15 12:50:20.342 E/JavaBinder( 1181): 	at android.database.CursorWindow.<init>(CursorWindow.java:27)
12-15 12:50:20.342 E/JavaBinder( 1181): 	at android.database.CursorWindow$1.createFromParcel(CursorWindow.java:493)
12-15 12:50:20.342 E/JavaBinder( 1181): 	at android.database.CursorWindow$1.createFromParcel(CursorWindow.java:496)
12-15 12:50:20.342 E/JavaBinder( 1181): 	at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:103)
12-15 12:50:20.342 E/JavaBinder( 1181): 	at android.os.Binder.execTransact(Binder.java:288)
12-15 12:50:20.342 E/JavaBinder( 1181): 	at dalvik.system.NativeStart.run(Native Method)
12-15 12:50:20.351 E/JavaBinder( 1181): *** Uncaught remote exception!  (Exceptions are not yet supported across processes.)
12-15 12:50:20.351 E/JavaBinder( 1181): java.lang.RuntimeException: No memory in memObj
12-15 12:50:20.351 E/JavaBinder( 1181): 	at android.database.CursorWindow.native_init(Native Method)
12-15 12:50:20.351 E/JavaBinder( 1181): 	at android.database.CursorWindow.<init>(CursorWindow.java:518)
12-15 12:50:20.351 E/JavaBinder( 1181): 	at android.database.CursorWindow.<init>(CursorWindow.java:27)
12-15 12:50:20.351 E/JavaBinder( 1181): 	at android.database.CursorWindow$1.createFromParcel(CursorWindow.java:493)
12-15 12:50:20.351 E/JavaBinder( 1181): 	at android.database.CursorWindow$1.createFromParcel(CursorWindow.java:496)
12-15 12:50:20.351 E/JavaBinder( 1181): 	at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:103)
12-15 12:50:20.351 E/JavaBinder( 1181): 	at android.os.Binder.execTransact(Binder.java:288)
12-15 12:50:20.351 E/JavaBinder( 1181): 	at dalvik.system.NativeStart.run(Native Method)

Just lost 2 years of messages overnight - texting just before bed, gone when I got up.  No SMS Backup.  Talked to Verizon - no chance of recovery.  As if the sub-standard app market and lousy interface weren't enough, this will be the app that broke the Android back for me.  Taking a bite of the apple this weekend.

Motorola Droid 
Android 2.2.3

just happened on my Nexus S, with 2.3.6 :-(

This just happened to me too. Was downloading a multimedia text message and phone froze. Rebooted and all text messages were gone. All past messages, all locked messages, and all custom quick text messages.

HTC Evo 4G.
Hardware Model: PC36100
Hardware version: 0004
Android version: 2.3.3
Baseband version: 2.15.00.0808
Kernel version: 2.6.35.10-g13578ee htc-kernel@and18-2 #1
Build number: 4.54.651.1 CL134969 release-keys
Software number: 4.54.651.1

Just happened to me in my samsung nexus :-( 

Samsung Galaxy S. I have had this phone for over a year and haven't really had any major issues until today when all my text messages and multimedia messages vanished.
20,000+ texts gone! This is a major issue, I can't believe that this hasn't been fixed yet!

Lost 6 months of sms mms messages, about 20,000 msgs.
Google tmoble g1
Lost 4 months of sms mms messages, about 20,000 msgs.
Htc desire z

2devices commonality is android. 
google you can't manage android. 
Goodby android

It happened on my Nexus S running 2.3.6, 10,000 messages gone

This just happened to me, HTC Desire, i sent a text, never got a reply back from my friend after an hour so went to my messages to send her another text and all my SMS messages had gone. I then sent her a text asking if she sent me a text as i never got it since my phone deleted them all and she said yeah and sent me the message again.

Its really pissing me off as this is like the 10th time my phone has deided to delete all my messages! get it fixed!

This just happened to me for the first time since I got my Droid (classic). Received a text, noticed it was the only one in the thread so I tapped back to the Messages screen to find ALL of my threads gone. Auto-delete is unchecked. Incredibly frustrating, and even more so to find out that this has been a known issue for over 2 years now.

HTC Incredible from Verizon. Lost 1.5 years worth of SMS and MMS.

Android version 2.2
Baseband version 2.15.00.07.28
Kernel version 2.6.17-g9a2fc16
Standard Messaging app
No auto-delete SMS caps

This happened to me yesterday.  As with all others here, my phone was sitting unused, in a quiet state, on the dining room table.  I picked it up to just check for any new texts, emails, etc, and when I opened the Droid text screen, there were no messages.  None.  ALL Personal and ALL BUSINESS texts were gone.  Every text that I had chosen to save from over the past two years.

This is one more reason why APPLE iPHONE will win, and Droid will continue to be the choice of only kids and other people who don't really care about reliability and security of their data.  

It is also why I am tossing the piece of crap Google Droid when my 2 year contract is up next month.  It is time to grow up and get an Apple.

GOODBYE DROID FOREVER.  YOU SUCK AND YOUR PROGRAMMERS ARE LAZY.

	DroidSucks.jpg 17.9 KB   View   Download

Agreed with Mumbles and all of you here:

DROID is done.  It was a nicee experiment, but it isn't a good solution if you need reliable and safe data.

 am slo getting rid of my Android and going with an Apple iPhone.  I'll be rid of this buggy device by next Saturday.   Can't wait.

Just happened to me too. I tapped the messaging app icon when i received a new message to find all my previous ones(more than one year's sms&mms) had gone. 
Really frustrating,and simply unacceptable.

HTC desire 
Android 2.2.2
Baseband Version: 32.49.00.32U_5.11.05.27
Kernel Version: 2.6.32.15-gf5a401c htc-kernel@and18-2#1
Build Number: 2.29.405.14 CL345208 release-keys
Software Number: 2.29.405.14
Browser version WebKit 3.1

Wtf I opened up the  messaging app to open a new text and all my messages were home . About a year worths , important ones too ! This is not okay . I need them back , is there any way to get them back ?

This has happened twice to my HTC Droid Incredible.  The failure of Google to address this bug, or even to acknowledge, warn of or apologize for its existence, is appalling.  No one claims responsibility or supplies a solution.  The end user, caught unaware, must find his own 3rd party solution after getting screwed the first time and diagnosing the issue himself with help from forums like this.  When my phone contract comes up for renewal, I will be switching to an iPhone.

Just happened to me too on my Nexus S. The phone deleted over 500 messages. I used to think good of Android, but no more. I mean, this bug has been open for two years now and is a serious critical bug with data loss!!!

Happened to me yesterday. I received new sms, I hit clear in notification and 2 years worth of sms are gone. Some were very important messages. Really disappointed. Now my message app size is just 8KB, so I am sure they are deleted permanently. 

Google do something !!

Nexus One
Android 2.3.6

Cannot post log, but I can confirm that it is an android platform bug only. I use MightyText and all my messages are still present in the web app, but gone from my phone (HTC Merge, Android 2.2 kernel 2.6.32.17-gda47c97) FWIW, this never happened on my HTC Eris, Android 2.1.

Just after I lost all SMS, the next three incoming text messages displayed random phone numbers, but the correct contact name and photo.

Experienced it last night. Titanium back up was not helpful either. WTF android!!! Ditching this piece of crap and jumping to iOS or Windows.

Just lost all my messages. Nexus S running 2.3.6

see here
https://code.google.com/p/android/issues/detail?id=14698&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars

This JUST happened to my phone. I checked my phone and all my messages were gone when they were there a half hour ago. Every single message I've ever gotten/sent (almost 10k) since I've had my phone (1.5 years) is gone. I'm sitting at work trying not to cry.

Phone: Samsung Vibrant
Carrier: T-Mobile
Firmware: 2.1-update1
Kernel Version: 2.6.29
Apps: I use Handcent for all my texting but the messages were always in the messaging app that came with the phone.

I lost all the messages twice in three months. Any idea how to fix it.
Htc desire , version 2.2
On 3 Network UK

Lost all my text messages 10mins ago!  This is the second time already.  
 What is going on?!?  T-mobile. Mytouch4g 

Sometimes i recieve a text message (sms), it pop-ups in the screen and notification bar, but when i go to read it, it doesn't exist ! I was deleted ...

This has repeatedly happened to me.  I am looking for a new phone.  I would like to stay with the Droid, but I'm tired of all my texts randomly disappearing.  I have had my Droid for two years so I'm on to a different phone.  I like the Apple, but it doesn't have a QWERTY keyboard, which I like.  :(

Just bought an Incredible S 5 days ago. Carried forward my rogers sim card from old sony ericson that never had this issue. Now I've already had at least 5 messages received and post notifications. But when I check my messages they aren't there - and  they're no longer in the notifications tab either! I've had to ask several people to resend their text messages...extremely annoying and concerning.

How has this issue been going without a fix since 2009!!!! WTF. Extremely concerned about what else could be wrong with Android or HTC (both seem to be blamed varyingly for this issue on different forums). Already considering leaving this phone due to this issue. 

Previous google fan...

Following the update to 2.33.161.6 yesterday, all my messages appear to have gone!! All my text messages for the past 3 years gone. I was told prior to the update and with all previous updates "no data will be lost". This is unacceptable!!! 

Phone: HTC Desire
Carrier: T-Mobile
Android version: 2.2.2
Software number: 2.33.161.6
App: Stock SMS application

What now Google?

Sorry to say this just happened to us as well (has happened before but that time we blamed the kids - Sorry kids).   Not happy now I have a pissed off wife :( 

Lost all her messages and yes the phone was just sitting there and the next time we went to it all the messages were gone

Forgot to say Htc desire a8183

Android ver 2.2
Base ver 32.48.00.32U_5.11.05.14
Kernel version 2.6.32.15-g5d39305. Htc-kernel@and18-2 #1
Build number 2.26.841.2. CL258170 release-keys
Software number.  2.26.841.2

I could not find the thread for Android 2.2 sms bugs, so I am posting here.

I have a ZTE v821 with android 2.2
SMS messages and sms threads are bugged when I choose to delete them.
They do not disappear, keeping listed in my sms inbox, instead. The deleted messages become empty and date is modified to December 31, 1969.
Checked if messages are still occupying data space on phone or micro SD card, but still not sure. still, sms inbox is polluted with empty messages from 1969 !!  not nice.

is there a solution ?
Thanks !
marisacn@gmail.com

same happened to me...
over 5000 messages deleted
HTC Desire A8181
Froyo 2.2.2
NO Task-Killer
NO third person messaging apps
NO anti virus
...

it happened to me too yestarday night.
more or less 300 sms deleted without any advice.
i'm very disappointed....

HTC Desire Bravo
Froyo 2.2.2
no external message app
delete old message option disable.
task killer disabled.

This happened to me about two hours ago. After having some connection problems uploading a video to Facebook, FB crashed. I went to text someone a few minutes later (using standard Messaging app) and saw that my thousands of text messages were all gone. I had disabled the automatic delete option months ago.

I have a Huawei U8800-51 bought in September/October 2011. Using Android version 2.2.2.

Just happened to me with a htc desire new txt notification went to read boosh.....all txts gone! gutted as some were needed as proof of my x missus breaking court order.....suppose my own fault for not backing up but never seen this before on any handset os. Thanks google! have we got any update yet as to why this is happening?

First time this happened to me after 2 years of HTC desire.
Given the number of responses here and the lack of any credible response from Google, not going to waste my time filling out OS and platform problems.

Negative media campaign over reliability of Android is better starting off point. 
Trend #androidsmsbug so that scale of issue can be visible.

Droid Razr Maxx running 2.3.6 deleted all of my text messages. This is the first time this has happened to me! I am very angry!

happened to my wife today.
HTC Desire A8181
android 2.2
kernel 2.6.32.15-ge2c73db  htc-kernel@and 18-2#1
build 2.22.351.3 CL283825
software 2.22.351.3

she received an incoming text notification, clicked on icon to look at it and found both that text and the 100s of others stored disappeared

This happened to me somewhere around 9:00PM EST on 4/24/2012.

Samsung Fascinate / Galaxy S
Hardware version: I500.04
Model number: SCH-I500
Firmware version: 2.3.5
Kernel version 2.6.35.7

I have my phone set to save upwards of 5k messages on each thread, a setting which I changed/set recently (around April 8th 2012).

I went to open a message earlier this evening and the phone auto-locked. When I unlocked it there were no text messages ("No Conversations" according to phone.) All locked texts were also removed. My phone is not set to auto-delete at the moment.

Normally I would end the post here, but I figured I should mention the following:

I have the "SMS Backup and Restore" app installed and I used it to try restoring my texts, since I had backed up on the 21st. It successfully restored them, and afterwards, my messaging app would not open. Pressing the icon would cause the messaging app to hang (screen goes black, but home/settings/back/search are still lit), and despite force closing, RAM clearing, advanced-task-killer ending, I was forced to pull the battery. I seemed to have no way to "undo" the restoration that caused the application to completely fail.

Fast forward a few hours that I had it off and on the charger, I powered it on and the texts from the 21st and beforehand are there, thanks to the backup app (which I have now supplemented with an auto-backup to Gmail every 30 minutes a la SMS Backup+). I appear to be able to send and receive, (or I "was" about 20 minutes ago, not sure since) but the touch screen stops working when trying to switch between threads. I have to task manager --> "end" messaging in order to look at another thread.

I was unable to really send or receive for a span of six hours or so, and had some messages I hadn't backed up which I truly wanted to save. My case isn't as serious as some people in this thread (e.g. losing evidence for a court case or important business information) but I still would have preferred not losing my messages and being unable to text. I realize Google does not control compatibility of their messaging application with backup apps, so perhaps the SMS Backup and Restore app didn't help, but I truly am at a loss of words at how inconvenient this experience was, and unstable Android has been as long as I've had this phone. I truly hope that since a few thousand customers have had this problem which has been occurring for two years that a long term solution can be prioritized.

Thank you for your concern.

This just happened to me!  I lost all my SMS/MMS messages.  I have NEVER had a phone delete all my messages unless I told it to.  This is ridiculous.  I've had this phone for about a year and this has never happened. I had about 800 text/photo messages on my phone.

I have an original Droid 1 running 2.2.1.  Is there no way to get the messages back?  I tried to reboot the phone but that didn't help.  This is unbelievable and makes me want to get an iphone (or go back to my old phone).

Help!

wicked over two years on and nothing has been done! Just lost all my text messages this morning including the one telling me an address I'm suppose to be going to this afternoon. 
Why do I not see these issues with iPhone. Is it because Apple care about user problems such as sending text messages to the wrong person (last years google bug).

Experiencing this for the first time, and add me to the list of people shocked that it's an open issue with no resolution for 3 years now...
Evo 4g HTC, not rooted.  
I think I may have a corrupt file on my sd card, as I noticed several apps vanish last week.  I'd been planning to a back up and reset... Apparently a little too late for all my texts.  Infuriating.

Galaxy s 2 deleted all my messages today and it turns off as soon as I plug it in.  WTF Android!

I love Google....lets just pretend it hasnt happened and ignore all these users who have lost ALL their damb messages!
Look forward to looking back in a years time to not see one single  comment or apology from google.....google your support ROCKS!!!!

HTC Desire, Android 2.2. Happened second time just now. Unacceptable.

Happens everyday. I use HTC Sensation XE with ICS (4.0.3). I would receive a message, and then reply (using Droid Notify) all looks OK. But when I check on my messages, from the stock messaging app, everything is gone. When I restart I would see all the messages, except for the last that I receive, and my reply. I have to restart my phone everyday, and with the ICS upgrade, a restart usually takes up to 3 to 5 minutes.

 

This just happen to me on HTC Desire with Froyo 2.2

Had the phone for 2 years without issue and have just come out of contract - might have to go to the dark side, rather than stick with Android.

Can't believe it's nearly 3 years since this was first reported and is still an issue in ICS (re: post 1351).

I have lost ALL messages SEVERAL TIMES on my MyTouch 4G.  

I have had it for almost 2 years (Oct 2012 contract is up and I'll be switching)

Extremely frustrating.  At first I thought it was related to HandCent - which I downloaded and loved.  Then one day, my phone threw a Force Close error for Android.Messages.something-or-other and when I clicked on the HandCent icon, all my conversations were gone.  More importantly, all the pictures that were shared were just GONE.

I thought it might have been the App, so I removed and and have been using the stock message app for the MyTouch 4G which...as we all know is painfully bland when compared to HandCent or iPhone Messaging.  That solved nothing for me and the issue continued - my messages (all of them) were randomly deleted. 

Anyways - it just happened to me for the 8th time this morning.  I have only a handful of apps installed, no antivirus or battery monitors or task killers or the like.  My apps are:
Adobe Flash 11.1
ADW.Launcher (messages were deleted with and without this app installed)
Amazon MP3 (installed by default)
Amazon App Store (messages were deleted with and without this app)
B&N Nook
Baby ESP
BabyBump Pro
Barcode Scanner
CamScanner
Ichi (simple game)
KeyChord
Knots 3d
Pandora
Router Aqua
Skype:
T-Mobile Mall
Tabs Tools
Unolingo
White Noise Lite

I am at a loss for a few things.  1.) I cannot believe that there hasn't been more uproar over this issue.  Randomly losing ALL TEXT MESSAGES is a huge bug.  

1.) There has been no fix.  I have friends on 3.0 and 4.0 that have experienced this same issue - all their messages get deleted.   One thinks it happens when he takes it out of Airplane mode.  The other has no idea and doesn't understand how it can be its own 'Activity' that some how just crashes itself.  

I consider Text Messaging to be of equal importance to Calling.  The MyTouch 4G and Android have left a very bad taste in my mouth because of the many conversations that I no longer have - through no fault (and choice) of my own.  This even happened after I reset my phone completely and just used 0 apps (what's the point of a smartphone then?).

I never had an issue with text messages until I switched to my droid "Smart Phone."  My previous "regular phone" kept messages for YEARS and was only limited by internal memory.  Sadly, as I said, this has lead me to the decision to switch things up and ditch my unreliable droid.  Hopefully, taking the time to post will help others.

Just happened on my Motorola Flipout (MotoMB511), one year old, running on Android 2.1 (no version update available for this phone..). Living in France, subscribed to VirginMobile.

I lost all my conversations. They were set on auto delete if exceeding 200 messages, so I probably had over 5000 messages, some of them containing very important info.
And that is only one of the many bugs that I've been encountering with this phone, this one was just too frustrating to remain unnotified. Please do something for your consumers, this kind of issues deeply affects and handicaps us all.

The same happened to me yesterday. All of my SMS just disappeared without any alert. Phone: Samsung Galaxy SII, system: Android 4.04 I haven't installed any new apps etc. lately, so it looks like a bug.

1355 reports, and no Fix!
My wife just lost 2 years of SMS, including a lot from our now dead daughter...

Just happened to me for the fifth freaking time. This phone is getting shot when I get a new one next month.

See some solutions here: http://android.stackexchange.com/a/33896/15713

just happened to me too: i was replying to a text, the program crashed, and all messages are gone. this is unreal. if they are not able to fix this, they should at least:
1) make it public in articles and the news and tell people to backup their stuff before it's gone
2) integrate an automatic backup function to at least let you recover the messages that got deleted.

Yup, here too. Galaxy S, sgh-t959d, v2.2, on Telus. This is the second time that this happened, first time was a number of months ago.  I just looked at my sms messages, and noticed only had 1 thread in there, with 1 msg... 

I don't see any indication anywhere that Google is actually looking into this, or doing anything about it... Ohh, well... 

I am having a major problem with my Droidx. I have SMS Backup+, it was working find except the received messages were getting a delay time and out of sync. Then it started
not backing up received messages only sent ones. I tried everything I could to find out
what was wrong. NOW I can not get it to backup or restore. I have lost all my messages.
When I try to backup or restore I get this message  The application sms backup (process com.zegoggles.smssync) has stopped unexpectedly. I have been getting this message for over for hours not..Please help I have lost some Important messages. I am
69 yr old and not the best. so please help. hleibfried@hotmail.com 

(No comment was entered for this change.)