(Htc magic), Have had this phone is feb 09, since the other day have never had a
major problem apart from the old freeze here and there. Which you get with most smart
phones, so fair enough. 

I woke up to find that i have been locked out of my own phone its very annoying to
find out that such a greatly designed phone has such a bug that lets it down overall,
i have confirmed that i have the correct login/password as i have accesed my google
account on my pc. To find out that i'm not the only person with this problem by
researching for the last couple of days , this is a major problem that HTC support
team should been on top of a long time and if this how they wish to treat their
customers, i may have to leave vodafone and move to o2 to use the iphone which i have
been against from the start. As i use this phone for a business it is fustrating that
all my contacts,notes, address etc could be erased if i factory reset my phone but if
this is the only soloution which other options are available to me ? I see a great
number of people trying to help but all advance technical members of vodaphone and
htc support team are no where to be found, and if they have posted something, they
have just copied from other posts that have been there before hand. HTC SHOULD OFFER
SOME TYPE OF REMORSE TO ALL US CUSTOMERS OR RELEASE A SOLUTION VERY.SOON.

(Htc magic), Have had this phone is feb 09, since the other day have never had a
major problem apart from the old freeze here and there. Which you get with most smart
phones, so fair enough. 

I woke up to find that i have been locked out of my own phone its very annoying to
find out that such a greatly designed phone has such a bug that lets it down overall,
i have confirmed that i have the correct login/password as i have accesed my google
account on my pc. To find out that i'm not the only person with this problem by
researching for the last couple of days , this is a major problem that HTC support
team should been on top of a long time and if this how they wish to treat their
customers, i may have to leave vodafone and move to o2 to use the iphone which i have
been against from the start. As i use this phone for a business it is fustrating that
all my contacts,notes, address etc could be erased if i factory reset my phone but if
this is the only soloution which other options are available to me ? I see a great
number of people trying to help but all advance technical members of vodaphone and
htc support team are no where to be found, and if they have posted something, they
have just copied from other posts that have been there before hand. HTC SHOULD OFFER
SOME TYPE OF REMORSE TO ALL US CUSTOMERS OR RELEASE A SOLUTION VERY.SOON.

I set a screen lock on my phone ages ago but did not like it so turned the feature
off.  Over the weekend I found out that I had been calling people by accident when
the phone (Vodafone HTC Magic) was in my pocket so decided to reinstate the screen lock:

1. I ticked the 'use screenlock' option.
2. I selected the option to set a new pattern.
3. I couldn't change my pattern because I had to enter my old pattern which I could
not remember.
4. I looked on the internet and found out there was an option to change the pattern
once the phone is locked.  I did not like the sound of this so decided to turn the
pattern back off.
5. I unticked the 'use screenlock' option except I couldn't because I had to enter my
pattern first (which I still could not remember).
6. So now I am worried because I can't let my phone go to sleep.  So I desperately
search the internet for a way to turn it off.
7. The only hope is that if you get the pattern wrong there is an option to use the
Google account. Phew, I think.
8. I hit the red button twice to sleep and reawaken the phone.
9. I enter the pattern wrongly and get the option to enter my Google account.
10. The Google account does not work despite me being 100% sure I have the correct
username and password.
11. I try just the username, I try username@googlemail.co.uk,
username@googlemail.com, username@gmail.co.uk, username@gmail.com to no avail.
12. I try uppercase password, still no luck.
13. I turn to the internet and find I am one of many in the same situation.  This is
unbelievable especially as I had my Donut upgrade at the weekend.
14. I have tried the manic home bashing suggested above, I have tried Daly Thompson's
Decathalon on the Home and Menu keys but nothing does anything.  I have tried putting
calls on hold, tried pulling the status bar down.  Nothing works.

As a follow up to my previous post #68, I used #58 to reset the phone.  This was
actually a lot less painful than I was expecting as the contacts are synched with
Google and the contents of the SD were not deleted.  Even reinstalling apps was not
too bad as the Downloads page in the Market is obviously synched too so it was just a
case of installing everything I wanted from the list.

I completely refuse to factory reset my phone. Google, this is completely 
unacceptable. I freaking loved this phone (Mytouch 3G) to death until last night 
when this happened. There is unrecoverable information that I couldn't even begin to 
put a price on in my phone and I know others feel my pain. I'm going to wait this 
one out as long as I can (only being able to recieve calls and not a damn thing 
else). All the faith and trust I had in Android was shattered when I went online to 
find a solution and found there was none. (G1 users, I'm so jealous you have found a 
way to get around this). A software update obviously won't help out our situation 
since we wouldn't be able to update. There HAS to be a solution.

I DID IT! MYTOUCH USERS! OR HERO OR MAGIC OR WHATEVER ITS CALLED EVERYWHERE ELSE, I 
DID IT!

thank the lord. the hyper repetitive pressing of the home screen method works! 
believe it! just do it until it works! heres exactly what I did:

-press the password text field to bring up the keyboard.
-long press the ?123 button and select android keyboard settings (or whatever it 
says) (not input method) (this won't bring up anything visible except for when the 
onscreen keyboard moves up from the bottom of the screen, you'll see the options for 
a second but this probably doesnt matter... i'm just telling you what i did.)
-press the emergency dialer NOT when its at the bottom of the screen but after it 
moves up to the middle of the screen above the keyboard.
-as your pressing the emergency dialer on screen, RAPIDLY press the home (house) 
button REPEATEDLY, literally as fast as you can.

i kid you not, i tried doing it with the emergency dialer while it was at the bottom 
of the screen and when i tried it this way it worked the SECOND TIME.

if it doesnt work, JUST KEEP TRYING. i promise you not only does it work, its your 
ONLY CHOICE.

lol  it works
just like he said

with both hands, repeatedly press home and emergency dialer.

lol  it works
just like he said

with both hands, repeatedly press home and emergency dialer.

If your phone is rooted then install the Android SDK and do the following:

> ./adb shell
# sqlite3 data/data/com.android.providers.settings/databases/settings.db
sqlite> update system set value=0 where name='lock_pattern_autolock';
sqlite> update system set value=0 where name='lockscreen.lockedoutpermanently';
sqlite> .exit
# exit

The above commands will connect to your settings-database and then disable the
autolock as well as reset the permanent lock.

Originally found here:
http://www.naschenweng.info/2009/09/17/android-too-many-pattern-attempts-phone-is-locked

Wow... this is some total backwards crap here. I had much higher expectations of
Google than this. Of course, there are bugs - especially in an emerging platform such
as Android. But, to have a rather CRITICAL bug like this come out and then do nothing
about it except - Oh, it's fixed in the next release. And just out of curiosity -
WHEN IS THAT RELEASE COMING OUT? That statement was made 4 months ago... Even apple
has fixed their bugs in Snow Leopard in that amount of time... How many releases has
Microsoft made in that amount of time? I don't even want to compare how quickly any
other OPEN SOURCE company releases updates... 

If you're not going to fix it, then let the community... Cyanogen could have handled
this crap ages ago... but, no - you had to send off a Cease and Desist. 

Get with it Google, this is straight bull $h!t... 

I agree with Daniel, leaving a critical bug in, not providing any workarounds or
compensation for those losing all their data.

This is extremely pathetic and Google lost all the respect they earned from me.

last week was annoying for me. firstly, y lost all the data storaged on SD. yesterday, 
astrid app stopped working with aaaaaaall my tasks inside. now, this problem with the 
pattern. 
all this is happening since i had the first of a repetitive error: 
"Android.process.acore has stopped unexpectedly" comment #71 works... but i really 
think i'm going hard resetting my phone (htc magic)
i'm truly disappointed...

Same problem here with Samsung i5700 Spica, Android 1.5

It is interesting, that after wipe this problem does not appear again...

Agreed - Google please reopen this issue up.  The priority needs to be critical, and 
the fix needs to be done for all Android OS's.  I just got a Droid and am alarmed that 
this has not been fixed.  I've tried doing the unlock using my google account thing and 
that's how I got to this page.  This is bad bad bad especially as Google and Verizon 
and Motorola are trying to advertise the Droid as the iPhone killer.  One or all three 
of the companies need to put some man-power on this issue and answer these concerns.  

I agree with #79 (minyangmao). #32 is a band-aid solution and not a permanent fix.
Please give users choice to use this magic pattern permanent lockout option or good
old enter secret pin option. In #32 have you thought of a case, what if user is in an
area where there is no Data plan (internet) available for my phone to connect to
Google Servers? Very disappointing.

I agree with #80 (prateek.arora).  The secret PIN option would be most welcome.  I 
miss my iTouch because of this.  We are all trained to remember 4 digit PINs, and 
it's quite easy to enter on the fly.  The pattern lock is a cool thing at first, but 
ends up being unwieldy and impractical.  I first did a very easy pattern lock pattern 
but my friend guessed what it was on the first try!  I then did an incredibly hard 
pattern lock pattern that 1) I was afraid of forgetting and 2) could never enter 
accurately while I was walking places (e.g. trying to make a call, etc).  The pattern 
lock just feels less secure than 4-digit PIN.  Please bring it back as an option for 
locking my data.  I feel very uncomfortable walking around with a phone full of 
sensitive data that is not secured in some way.  Thank you.  

Another forum for this issue is here:

http://androidforums.com/motorola-droid/15918-major-flaw-pattern-lock-how-brick-your-
droid.html

Does anyone know how to ask Google to re-open this issue?

Readers of this thread, please subscribe and comment on a new Issue Thread I created so 
that we can get Google's attention on this SAME issue that persists for the Motorola 
Droid without resolution.  Make some noise!

New Issue Thread:
http://code.google.com/p/android/issues/detail?id=4784

Wow, Mytouch users do #72, basically button mash the emergency dialer button and the 
home button. And Voila! home screen.

Motorola Droid user here who has encountered this problem. Apparently it carried over
from Donut to Eclair. I only have one google account on the phone and a facebook
using the same email and password. I haven't changed my password in years. I know for
a fact that my username and password are correct. I can log in a million times
online. I cannot login to my Droid after incorrect pattern attempts. It seems as
though it doesn't even check to verify my password. It IMMEDIATELY says invalid
username/password. I highly doubt it communicated with any kind of server at all.
Please fix this as soon as possible. I consider this a deal breaker for the phone and
am seriously considering bringing it back before my 30 days are up. 

Still not fixed in 2.0?!? Well, I'm going back to Windows Mobile :))

By the way I've found another bug. It may help you when your phone gets locked out
forever. http://code.google.com/p/android/issues/detail?id=4698

Lol @ David.jirovec;  Posters please add your thoughts to the new Issue 4784 I created 
to raise Google's awareness of this issue, it is basically a revival of this issue 
because Google "closed" this issue already:

New Issue Thread:
http://code.google.com/p/android/issues/detail?id=4784

Cannot believe this bug has been in several android releases (literally can't believe, 
is it true?). I have fallen victim to it, and have just reset to factory. Woe is me.

yes scottah, unbelievable is the right word for it... please add your story of woe to 
new Issue 4784 I created to raise Google's awareness of this issue, it is basically a 
revival of this issue because Google "closed" this issue already:

New Issue Thread:
http://code.google.com/p/android/issues/detail?id=4784

Heeeelp,

Just discovered this flaw on Android, i have activated unlock pattern and done
mistakes and now i m stuck with this bulls.. email/passord screen. I am on HTC MAGIC
SFR (French) Cupcake 1.6. Couldn't imagine that flaw wasn't solved since all previous
releases and fixes. Google, you really don't make it here.

I don't want to wipe all my settings, photos, notes,to solve this. Could someone
found a real trick to pass that buggy email/password screen.

I tried several times home/emegency but no luck, it unlocked one time i don't know
how?? but even after disabling unlock pattern in parameters, i forgot and let the
phone shut the screen and when i get back that crappy email/screen was still here.

I tried also the sqlite trick from adb shell :), but apparently sqlite3 is no more
present in the /system/bin folder on cupacke 1.6. someone on could tell me how??


Need help,

That is odd. I thought sqlite3 is always included. Maybe the paths are not set
correctly. Did you try to search for it?

You can also download the DB file from your device (with adb) and use a tool like
this: http://sqlitebrowser.sourceforge.net/ to browse it. 

See http://developer.android.com/guide/developing/tools/adb.html to learn how to copy
files.

Finally figured out to bypass that annoying email/password screen, i think this could
solve problem for many peoples who do not want to Hard reset their gphone :

- Make a call to your gphone and respond.
- Just after closing the call, push repeatedely on "Home" button and there you are,
it works the ... but it's not the case, we have some other things to do.

- First Go to settings and disable that buggy Unlock Pattern feature.
- The problem is not yet solved, the buggy login/pass screen is still here hidden
somewhere, and will go back if put your phone on sleep mode (disable screen
autoshutdown to keep your phone awake) to take time with next tricks. 
- Go to the gmail website and reset your password with a new one. 

- After few seconds (you could also force a mail sync) Android will show you a small
triangle on the top status bar to warn you that you have to re-enter the new password
you have setup on gmail. After entering the new password sync with google will be ok.
You can after that push the power to go back to that crappy email/password screen and
enter your email and new password, but that time the authentication will be
successful and your Android will be completely unlocked.


Hope this helped a lot of users like me.... give me feedback if it worked...

And sorry for my crappy English..

thank you mehdi24 !!! i was going crazy with this issue but your method worked. 

thanks so much. i bought this phone 28 days ago from tmobile...guess i still have 2 
days to send it back.i dont need these kind of bugs affecting my day to day 
activity. 

Yep - randomly clicking on the menu button as described really does work...

thank god for bad security - btw, you can access any google phone this way - 
unbelieveable)

Comment # 93, mehdi24, THANK YOU SO MUCH

I am currently using a rogers HTC Dream (G1) and i was playing with the pattern and
it locked up. i clicked forgot password and had all that BS where it wouldnt work.
Your method saved me lots of time... Kudos to u man!

*******TRY COMMENT 93************

93 did it for me (HTC Hero from Sprint.) Called myself on another phone, used the
other phone to hang up and machine gunned the home key. this worked FIRST TRY! keep
in mind i spent about 6 hours trying every other method on here and likely anywhere
out there. No physical kepboard to spam with. No way to 'flip open and closed' damn
emergency dialer while spamming home does nothing after 45 min straight trying. THIS
WORKS! After this my keyboard wasnt working for the resync with google from the
notification bar. 

After you get to the home:

If you havent already changed your password, go into the settings menu of you phone
and turn off automatic screen shutdown! Then change your google password via
internetz making sure your phone doenst go to sleep. 
after you recieve the notification up top saying that you need to resync, pull it
down and do so. 

*IF YOUR KEYBOARD DOESNT WORK AT THIS STEP: simply go back to the home screne, hit
menu- settings- Data Synchronization, and click on the google part, it will ask you
to enter in a jumbled word, then ask for your new password, enter it. 

THEN after your new password is accepted, and google FINISHES syncing properly, hit
the end key and enter in your account@gmail.com and password. VUALA! it will make you
enter a new lock code, and will re-enable your lock code, DONT F*#@ up the pass again. 

HTC Hero - Orange, bought four weeks ago and still contains a months old bug... None
of the above solutions work. I can't get to the home screen. It seems all bugs are
solved, because the "too many pattern attempts" screen (re)appears always on top no
matter what I do. All bugs fixed BUT this one.

I used a google apps when setting up the phone for first time. I can change the
password in google apps and the sync problem notification appears, but can't enter
new password because the screen locks when clicking on the notification item.

I can't access my data. This is a DATA-LOSS bug.

I got a new mobile with a MONTHS OLD DATA-LOSS BUG, wooo hooo!!

-1000 for google

Comment 57 works really great. I just want to update that comment with some more 
information.

1. Login to Gmail account that you have setup on the phone using your computer and 
change your password.

2. Follow the steps as given in comment in 57 and get to the home screen. (It is very 
important that you click on the emergency button only when the virtual keyboard is 
visible i.e your Emergency Button should appear in the middle of the screen)

3. Once you get to your home screen, follow these steps
  3.1> Gmail Auto Sync should be checked
  3.2> Click on Security & Location in settings main screen
  3.2> Uncheck require pattern
  3.3> While you do the above steps, phone tries to sync with your gmail account and 
gives you a alert message on your notification bar.( Gmail sync failed, check your 
password )
  3.4> Click on the alert message and change your password to your latest password 
that you updated recently.
  3.5> Click on Disconnect Call button on your phone (Red Button)
  3.6> Click on menu
  3.7> Enter your User Name and new Password

This will unlock the phone....... :-)

You need to have some patience while doing the first step till you get to the home 
screen.
  3.4>
  3.3> 

HTC Hero on 3.
Have tried EVERY fix reccommended. None work for me. Going to the shop for a system 
wipe. Very unhappy customer, Google lose all future business from me!

THIS IS DISGRACEFUL!!!!

JUST HAD MY HTC HERO A FEW DAYS AND MY WIFE LOCKED IT. I RESET MY GOOGLEMAIL PASSWORD
AND IT STILL WON'T WORK.

I AM PAYING A LOT OF MONEY FOR THIS PHONE AND IT IS LOCKED OUT. 

DO NOT BUY AN ANDROID PHONE!!!!!!!!

#54 worked for me.

#54 (eventually) worked!!!!  But it timed-out and now its locked again!!!
GRRRRRRRRR"!!!!!!!!

1. Click emergency call
2. Bring down the notification panel
3. Click on the sign-in error whilst frantically clicking the home button
It worked only once 

I think the trick was to HOLD DOWN the sign-in error while frantically hitting the
home button. Since my phone was fairly new, it was difficult to know where to find
the notification panel (drag down from the top of the screen) and the sign-in error.
Once you are in emergency call mode, you can drag the notification panel down from
the top of the screen.
then, the sign-in error is the last notification in the list. On my phone this was
off the end of the screen because I had a few text etc notifications.
Suddenly I found myself at my home screen and I could read my messages, and I reset
my pattern and took the pattern protection off. I thought this would fix the problem
BUT I WAS WRONG!
The phone timed out again and now its locked and the fix doesn't work.

Right. Got in again.
Here is what it took. 
I did the same thing again - as #103 above, but this time it took a lot of attempts
and during the process the phone rebooted itself! But eventually I somehow got in by
a combination of presing the home key rapidly and variously holding or pressing the
sign-in error notification.
The phone lag was running slowly during this time, so maybe what all these presses
was doing was overloading a buffer or something.
After I got into the homepage, I went into settings and did the following:
# Go into your security settings and disable the unlock pattern.  You can now bypass
the lockout just by opening the keyboard.
# Change the password on your account, which may be your Google Apps account if you
have one.
# In a few moments, your phone will fail to sync with email and prompt you for a
password.  Enter the new password.
# You can now log in with the new password.  Lock your screen, press menu to try
unlocking it, and enter your new information.  This should unlock your phone.
Google guys - 
One problem might have been that I don't think I'd ever sync'd with googlemail before
- I had set up the account when I got the phone and forgot about it. It's only when I
went into settings and chose to sync with Google that it prompted me for the new
password. 

Anyway, my opinion is that this situation is ATROCIOUS!   NO WAY should people have
to go through all this - and we are the lucky ones. The people reading this generally
have a wee bit of nous and know how to use a computer. The general mass of folk will
be totally bereft. Remember Google guys - "Do no evil". To not fix a bug like this is
positively diabolic. I am very annoyed.

had this problem last night with my HTC hero from Sprint.  Went into the store and
there response was that I was gonna get an email and safest bet is that phone would
need to be reset to factory settings.

I tried a few of the things in here and two of them worked momentarily.

I called sprint tech support this morning and got it resolved.  No loss of anything.
 Reset my password and all is well again.

Good luck.

I've just encountered this on my G1.  Imagine my shock, surprise, and dismay to learn
that this bug has been outstanding since June.

Google, Android - everyone involved - this is embarrassing.   What more proof
positive could exist that this product has no business being in the market.

Six months on a "critical" bug.  Horseshit.

I AM NOT HAPPY AT ALL!!! This bug has been know since June! It's across multiple
handsets and multiple versions of the OS at least 1.5, 1.6 & now 2.0! The Droid was
released w/ too much hype to have such a critical bug. This really sucks. I did
finally reset my phone since I can't afford not to get calls. Now I'm waiting for it
to synch so I can see how much I've lost.

----FOR HTC HERO Pattern Unlock Bypass----- 
#93 reinforced by #97 works like a charm!!! Definitely follow the tips recommended by 
Bokkan once you've accessed the home screen otherwise you will return to being asked to 
sign in to your google account again (making you back at []1).

Kudos to the forum tipsters - I wud rather spend a few minutes/hrs scoping out the 
threads than spending days re-entering data and lost apps.

I am astonished and outraged that this defect has not been fixed after six months. I
have just had to do a hard reset (I cleared data from Google Apps in Manage
Applications to force another login to Google from the Market app, but my phone was
refusing to connect to the Google servers so that didnt work) After a hard reset I
have lost apps, shortcuts, bookmarks, my SMS history.... 

This is a shameful performance from Google. Put down the Google Goggles, put down all
the other toys in Android 2.1 etc and FIX THIS DEFECT BEFORE YOU DO ANYTHING ELSE!!!!11!!

(As you can tell, I am rather annoyed about this)

David, trust me, everyone attached to this issue is bothered by it. However, acting
like a child will only piss the developers off more and potentially cause further
delays. Lets keep it respectful as much as is possible.

Wesley, Given that this bug has had a status of "CLOSED" since September 3rd, it does
not seem to be the case that the powers that be are bothered by it.

People purchasing expensive phones expect a polished, ready to use product.   I did
not purchase an Android phone to sit around a communal fire singing Kumbaya.  I do
not care about the needs, wants, or desires of the people who fix bugs, I just want a
phone that doesn't require me to delete all my data every time it gets confused.

It's becoming very clear that the standard of quality that I've come to expect from
Google does not apply Android.  What a disappointment.

I agree with David.  This performance is Shameful.

@chicagoandy: yes this thread is closed, but another has been opened to bring 
Google's attention to this ongoing problem.  Please repost your threads there to 
raise their awareness:

Issue 4784 I created to raise Google's awareness of this issue, it is basically a 
revival of this issue because Google "closed" this issue already:

New Issue Thread:
http://code.google.com/p/android/issues/detail?id=4784

Lol, well, you guys must be doing something wrong, because my Droid Eris locked up for the same reason 
today. about 10 minutes later, I figured it out. =P you should try it. :) just try like.. in the box for email at the 
lockout part, take out the @gmail.com at the end. :) sorry---adolescent here... :P have fun!

HTC hero sprint, locked out, password wasn't working.
1. Called my phone from phone 2
2. Answered on my phone
3. Hit end on phone 2 while hitting home on my phone as fast as possible
4. Once at home screen, went to settings and disabled screen lock
5. Went to data synchronization settings, then tried to change google account info 
to current, which kept failing "Could not establish a data connection with the 
server" or something to that effect. Make sure you aren't booted in safe mode.
6. If you get the same error i keep getting, i'm not really sure what to do here 
other than restore the phone to factory settings, which can be done through the 
settings. Sadly, you will lose all data on the phone, but at least it's functioning 
again. This is in no way the ideal solution to this problem.

I have the very same problem. I have tried everything suggested and cant get past the google account info 
screen on HTC hero.

The stupid thing is that you need to have the screen unlock on becuase otherwise the phone accesses data or 
makes calls from your pocket. I was pretty confident it couldn't accidentally screen unlock on code from your 
pocket but it did that too, whilst sitting on a plane and now my phone is well and truly locked. There seems to 
be no hard reset button on the HTC hero either.

SORTED !!!!!!!!!!!! I had this prolem but just sorted it, did a factory reset (even 
that wasnt that easy, not quite sure how i did it, held buttons down while starting 
up, phone then has no data but log back into your excisting google mail account and 
it all appears back on your phone (go into your market and go onto downloads, all 
your old apps appear here, just have to download them again.
My phone is SORTED AGAIN,,,, THANK GOD !!!!!!!!!!!!

on the motorola droid phone you CANNOT simply uncheck the "require pattern" button because it makes you re 
enter the pattern to unlock it, and if you forgot it then what can you do?

I just wanted to say that the December Droid Update DID NOT FIX THIS ISSUE!!! It just 
happened to me today, luckily on try 19 I got the code right, or I would have had to 
hard reset. I can also say judging by the instantaneous response when I entered my 
google info, the phone did not go online to check.

HTC Hero, I just have this issue too this morning and I really frustrate by this bug.

I try both new and old google account but it didn't work.!!

Why this issue is closed without solution for existing locked phone?

This should be fixed by now...

Having tried all methods the easiest by far is #93 works first time.\

Cheers.

And google lets have a fix please.

I guess no one goes through the complete thread before posting here.

Recent comment contributors: This defect was prematurely closed by Google and #93 is
not a fix but a band-aid bypass. You want Google to seriously look into this defect,
it has been open again at http://code.google.com/p/android/issues/detail?id=4784

Please take out some time to "Star" that defect and post your opinion there. Thanks!

Thanks prateekandroid - it's tiring trying to redirect people to issue 4784 
http://code.google.com/p/android/issues/detail?id=4784 would love for you to continue 
to help with this =)

I have the Htc hero and i'm having the same issue.. i got the pattern wrong too many
times and when i enter my gmail info it denies it instantly as if it doesn't even
attempt to connect to the internet and verify it.  someone called me and i cannot do
anything from within the phone call to get to my home screen.

I have an HTC Hero running 1.5. This just happened to me today. I cannot believe 
that this STILL isn't fixed when the complaints are going back 6 months! I unbricked 
mine by going to google.com (not gmail) and changing my password then restarting the 
phone. After it restarted it eventually asked me for my new password to sync. I 
entered it then it prompted me to enter a new swipe code which I did and it has been 
working fine since. Thank GOD I looked around on here before I took the only action 
the idiots and Cellular South recommended & did a hard reset. 

This just happened to me. I entered "null" as the password and was then prompted for a new pattern.

A friend of mine has just successfully used the null password trick (htc magic). It "solves" the issue but it 
means there is an extremely serious bug as a few failed logins and the null password is all it takes to 
gain access to the phone!

A friend of mine has just successfully used the null password trick (htc magic). It "solves" the issue but it 
means there is an extremely serious bug as a few failed logins and the null password is all it takes to 
gain access to the phone!

Just used the null trick myself. Ridiculous that such a simple null entry could bypass 
this security feature. (Ridiculous in the first place that my correct username and 
password wouldn't unlock my phone, also)

Hello, I can confirm, there is no security anymore in our android devices. What's the
point in having such an unlock pattern system if it can be so easily passed through?
I used the null password, and it unlocked perfectly! It sucks! Please Google, do
react quickly...

@MissMoniqueMoore (#127), very nice find with that null trick. Thanks for sharing.

But again guys, you are blowing your horns at the wrong place. This is a prematurely
closed defect, please vent your anger about it here on the reopened one
http://code.google.com/p/android/issues/detail?id=4784

Google will not listen on this closed defect. Please take some time and "Star"
defect# 4784. Thanks!

At least I can now comfortably use the lock to keep this phone from dialing in my 
pocket, it will just run my battery down but not random dial.

Number 93 worked for me eventually on the HTC Magic. Thanks

93!!!!!!!!!!!!!!!!!!!! Thanks you saved me a reset.  Drink on me

This seems like a waste of time really. I payed way to much for this bloody thing.

I don't know what's worse, the fact that this huge bug still exists after 4 months or
the fact that there are some many workarounds possible to get around this security
feature.

htc hero (sprint)

I have tried calling my phone from another phone.
    didn't work

Not sure on how the ?123 works.
     can someone help me out

Null password trick worked for me on mt3g. (Comment #127). Prompted me to draw and confirm 
"new" pattern. 

I have an HTC Dream
All I did was:
1. Call my phone
2. Press back (not end)
3. Go to settings (while the phone call is still going)
4. Turn off passcode lock (or whatever it's called)
5. End phone call. 

I will never use passcode lock again but this worked perfectly.

null trick worked for me on Hero !

Hi ,

I've managed to lock my phone out too. Has any one successfully found a work around 
for a HTC Hero ( T-Mobile G2 in the UK). I've tried comment below to no avail :( I 
really didn't want to hard reset, I don’t see why I should have to, google/htc and 
the phone operators have a duty to find a work around and if they can’t then just 
let us know.

Comment 126 – Changing the password at google.com ( not gmail) didn’t work for me.

Comment 99 – spent hours trying to this unlock method but it didn’t work.

Comment 132 - I've starred this one and am compiling a very angry email to google 
and htc due to the lack of support being recieved for this huge flaw. Why not give 
us the option of a PIN password and PUK code work around!!

Luckily I read up to the end of the thread, because the "null" password did the trick
for me, while the press home tricks had not worked, so I suggest trying it.
I'm going to star issue 4784 too, this is a serious bug.

I just had my Rogers 3 day old HTC Magic rebooted after trying dozens of time to sign
into Google after I got the screen pattern wrong.  I tried with another rep. and his
remedy didn't work.  I tried the methods on here and they didn't work.  Here is what
a different Rogers told me today & it worked:

With the phone powered OFF:
 1) Hold HOME button & START till the phone vibrates.
 2) When the explanation mark shows up 
     hold HOME & START again
   At that point some writing should show up on the screen - some in blue and some 
   in yellow
 3) Using the tracball, slide your finger over it to select WIPE DATA.....
 4) Click on this with the tracball
 5) In yellow it will say wiping data.... etc for 3 or different functions.  AT the
bottom of the list it will say "Complete" and in blue text "reboot...." will be
highlighted
 6) Click on the reboot highlighted text with the tracball.
And it should be all OK!  You will loose all your data but you will have a phone!

Google:  When will we know when we have the release that has this fix?  I don't want to 
have to do another reset...  Thx

This issue was prematurely closed by Google. They are not checking here. Please post
your questions or concerns in Issue 4784. 

PLEASE **"STAR"** ISSUE 4784 !!!

Also, I can verify that the null password trick works.

HTC HERO , hey people please do this to fix locked screen ,
it works
on sign on for email , enter your email adress
on password enter screen type ( null )

omg , it really works thank you guys 

Am i literally supposed to enter "screen type (null)" or just "null"?

Hi comment 28 is the only thing that will work.
I tried it t worked perfectly.
It saved me paying money to my provider for unblocking the fone

Thanks a lot ,

hello,
this is the link that helped me http://pzportal.net/main/2009/12/andriod-os-patten-
screen-lockout-bug/
it is the same as comm #28

On my htc magic I pressed back button while in call and then changed my google 
password. then i went to settings and selected synchronize now. I presented an error 
and i entered my password. Then (with my heart beating like hell) I locked my phone 
and it worked.

Fix it by holding Home+Red Button(power button) then you will see an exclamation mark
in a form of a caution sign and an icon of a phone then you wait till the menue pops
up the you choose to reset. I hope this helped:)

simple fix and it works with HTC DROID enter your email then for pass put 'null' no 
qoutes. fixed mine ;)

HTC HERO on orange... nothing works apart from the null trick. 
all you do is type in ur username@googlemail.com and use the password 'null'. this
will then take u to the draw nu diagram stage! thank god i dont have to reset the phone!!

Thanks post #127!

Please leave your comments to Google on Issue 4784 in order to raise priority to 
critical. "Star" this issue so that Google knows how pissed off we all are. This issue 
thread has been closed prematurely, so use the link above to reach the newly opened 
thread.

"null" password works for tattoo, thanks

so, it seems that there is a different workaround for any model out there (dream,
hero, droid).
so read all these comments and i hope for you to finde your best workaround.

i have a german htc hero (1.5) and comment #71 worked for me. *phew*

basicly, with all these "hit the home button rapidly" you take advantage of your
phones lagginess. so try to stress your phone (e.g. getting or ending a call is very
stressfull) and irritate your phone with other commands.

an other problem is that the password you have to enter on your phone is not checked
online, it is saved on the phone so it is not neccesarily your recent gmail-password
(look at the google comment in the beginning)
i then had to reinforce a password sync and then the unlocking screen accepted the
password.

details in comment #71 for (german/european) htc hero (1.5)

#60 worked, I called my self with the home phone & machine gunned the home screen 
button for like 90 seconds & it worked.  Never again will I do the screen pattern lock 
to keep my kids from messing with my phone.  It's a new Android phone & at 1st I 
thought it was defective & then I thought to look into, could the kids lock me out of 
my phone.  I can't believe this, I agree with everyone, there needs to be more info out 
there on this by Google.
Buck

For the love of god, I should have read the part about the black triangle on top of 
the screen with the asterisk & not letting the phone go to sleep.  I thought that 
after I reset my password on my Gmail & entered it on my phone, I was good.  Well it 
didn't sync with the phone & now #60 won't work again.  I thought I had the pattern 
turned off; however it must be in the software somewhere still as others have said.  
This is BS, you'd think Google would have a fix for this.  The phone is a brick at 
this time.  Should have bought an i-Phone.

have htc magic, and # 93 worked like a charm:) Thanks to everyone who spends time 
helping us dumb asses...

"null" for password works on the HTC eris. That makes the lock feature useless.

My T-Mobile G2 Touch (HTC Hero) locked up and wouldn't respond to username and
password. Worrying, and a bloody nuisance, but I didn't think I could the first
person this had happened to, there must be a simple solution and Google was my friend.

Unbelievable that it took till 23rd December, when MissMoniqueMoore posted the "null"
password solution, for the issue to be resolved, 6 months after this thread was started.

I feel sorry for everyone who didn't have the time to wait and had to wipe their
phone and lose all their data.

As "security" goes, this is hardly convincing. Anybody who's read this thread can get
into a locked Hero.

I'm surprised that nobody thought to verify that it was possible to unlock the phone
in the way it was designed to be, and that nobody from Google was able to help here.

I'm loving this phone. I'm still on the stock 1.5 firmware, and I'm expecting it to
be even better when I upgrade. I hope there aren't any more nasty surprises waiting
for me.

THANK YOU, THANK YOU, THANK YOU! My 16 month old just locked up my Myphone and as I 
was reading all the comments was getting frustrated and angry that MY own username 
and password was NOT working!

Thanks for the "null" information.  It worked and I am now disabling my security 
pattern.  It was a HUGE pain in the patoot to unlock this thing!

Again, thanks!

I can confirm this on my stock Samsung Moment, firmware version 1.5. I can also confirm 
#48 works (http://blag.xkcd.com/2009/09/12/i-need-g1-tech-support/comment-page-
2/#comment-32560) near the bottom of the page. Good luck to those with issues

the null trick worked for me thankfully.   
htc magic on vodafone  firmware 1.6

I can also testify that the "null" password works. My mytouch was accidentally locked
and this forum was a life-saver. Must say like everyone else on this forum, I am very
disappointed that google let this bug ride like this without a fix.

TMobile Pulse - #113 worked for me! logging in using the username 
without '@gmail.com' on the end and the correct password. Thanks William!

Google... get this fixed!!

Tried ALL sugestions on MyTouch. No luck. Any other ideas? This sucks! #FAIL

Have this issue, none of the above methods worked for me, don't know what I'm going to 
do. HELP!

Im Using LG GW620 !!! BOUGHT 3 DAYS AGO AND DIDNT KNOW WHAT I DID AND END UP HAVING TO 
WRITE IN GMAIL USERNAME AND PASSWORD... DID THAT... BUT STILL IT WONT UNLOCK !!! THIS 
IS SAD MAN !!! HELP SOMEONE PLEASE !!!

I have noticed that a lot of people lock them self's out of their samsung moment 
phones, including my self but i was able to get back into my phone without having to 
use my google username and pasword because for me it didn't work or with out having 
to go to sprint for a hard re-set. Here is how,
Today i locked my self out of my phone after trying everything that everyone else 
claimed to do , which was useless for me, this is what i did to get back into my 
phone.
1) I called my phone from my fiances cellphone
2) without hanging up I began to slide the phone to use the keyboard over and over 
again , until the screen went to my home screen on the phone.( Very important when I 
did this my phone was charging on my laptop via USB, so the phone never had a chance 
to sleep, dont know if that helped)
3) still on the call, once the home screen came on, I made sure to bring up my menu, 
I went to settings and disabled the pattern screen lock.( Very important , do not 
hang up on the call keep it going until you have finished all the steps.)
(note after you do this once the phone goes to sleep and you hit the red phone 
button to turn the phone on, the same screen asking for your google username and 
password will pop up, so try to keep the phone from sleeping.)
4) so what i did, i went online logged on to my gmail account and began saving all 
my contacts online.
5) once i backed up my contacts , i decided to factory data reset my phone.You will 
locate Factory Data reset by hitting your menu button>settings>SD card and phone 
storage> scrool down> Factory Data Reset.
( Note you will loose all your apps, but your music and pictures will still be saved 
on your phone, and once you log into your exsisting account all your contacts that 
you saved will be imported into your phone. Better to loose app than loosing 
everything all together.)
6) once i factory data reset my phone, the glich of the screen popping up asking for 
my gmail account info to unlock the phone was gone.

I hope this is of some help to you guys that are having problems with your phone.

Guy's thanks it's 2 AM and finally after looking at all of solution one did really 
help me. I have a HTC HERO . On the username type you gmail username and on the 
password type null . This just happened to me. I entered "null" as the password and 
was then prompted for a new pattern.

Thanks guys 

Thanks so much!!! I was locked out as well and typed my username@gmail.com and 
entered in my password as "null" and was promted for a new pattern. THANK YOU!!

WOOOOOWWWW!!!

I was finally able to get to the home screen by pressing repeatedly the home key 
while presing the emergency call button on the screen, but it was not before the 
50th (at least) time I (desperately) tried it. 

Once there, went back to my PC, changed the gmail pw. Then shortly I got a sync 
error at the HTC and was prompted then to enter the new pw, entered the one I just 
defined in gmail, and synced the HTC.

After turning of and on the phone, I got, as expected, back in the "exceeded pattern 
attempts" screen, but this time I entered my userid and the password I just changed 
and back again without loosing anything!!!!

Mine was an HTC Magic with Krnl 2.6.29 and FW 1.6.  Hope this helps someone. Thank 
you everyone!!!!   

I used it on the Samsung MOMENT and it worked. Google pw NULL!

I have a Motorola Droid and locked myself out.  Then, I found a post by another user
(racer rae rae):

http://www.google.com/support/forum/p/android/thread?tid=20885ba7c8378e4f&hl=en&fid=20885ba7c8378e4f00047f17b679a606

Due to the security flaw, I was able to set a new lock pattern and regain access to
my phone without having to do a hard reset.  Phew!

This issue has been ongoing since the first android device was released in the 
United States.  I run into it several times a day working in Technical Care, I this 
issue really needs to be resolved and soon.  This is the number one flaw in these 
devices, and there is no real explanation that has been given to us as to why this 
occurs. 

Comment 57 worked for me after a few tries.
Thanks !!!

Update of the password issue. I have the HTC HERO and had the same problem. But had 
the problem twice.the first time i had to put on the username@gmaill.com type and on 
the password type null . This just happened to me. I entered "null" as the password 
and was then prompted for a new pattern.
But Then again i had the same problem .But i tried again with the null password. It 
didn't helped but then i tried my original username@gmail and password walla it 
really open again. so i guess the first time it's all about the null then the second 
time you will have to use your original password if you had gprs/3g or wifi 
connection after the first time that it was blocked.

Had the lock out issue. Children playing with my phone, this is what i did after many
other attempts:

Called from another phone, kept line open
Slid down notifications from top of screen
Opened missed calls list
Chose a contact
Went to menu
Options
Chose "send to contact"
Then phone asked "what email address to send to" and gave me my information and I
logged in from there.
Removed lock code.

For samsung Spica, call your phone with an other and press the back button and you
have your home screen!

http://www.frandroid.com/forum/viewtopic.php?id=5492

Problem solved on my HTC Tattoo running on Android 1.5 . Thanks to missmoniquemoore  
enter the email that you've kept trying, and enter the password as 'null'. 

Hope this helps. 

Omg! I couldnt believe it. I have the Htc Hero and after my boyfriend tried to get 
into my phone, it locked and had been locked all night because i couldnt figure out 
how to get in untill i came on here and i tried going to the emergency call screen, 
to the notifications bar, then pressed the sign in icon while beating the home key 
for about a minute or two repeatedly which finally brought me to my home screen and 
i went straight to changing my lock screen app and gmail account!

Samsung Galaxy Portal/Spica users - I just fixed the problem on my phone using a 
combination of previously suggested ideas. I clicked the 'Password' bar, and long-
pressed the '?123' button onscreen, then i selected keyboard settings or options 
(whatever it says) nothing will appear. Then call the phone from another phone, and 
just before the phone starts to ring, an android keyboard settings screen should 
appear, answer the call, then press the back button to return to the settings, from 
there, hang up the call and it should return you to your home screen, go to settings 
and turn off the pattern lock, SORTED!

Edit:(got the order of tasks wrong) whilst still in the call, and on the android 
keyboard settings page, press the 'back' button again, to return to your menu, still 
in call, go into settings and turn off the pattern lock. I just redid this on 
purpose and it definetely works.

Comment 93 worked for me.  Samsung Moment 1.5 with CL14 update installed.  While I'm 
glad this worked, I am very concerned that I was locked out and that ANYONE could 
get around my lock code this way.  I hope this is addressed when this phone is 
updated to 2.1.

After hours of being PISSED... Comment #93/ #97 worked for me as well. Thank you so 
much! You should be getting the pay check of the brainiac who missed this bug...

Samsung moment screen lock fix
After drawing wrong pattern then entering correct gmail id phone will still not unlock

This may have been previously posted but here is exactly how I fixed mine

1 Open keyboard and call your phone from another phone.
2 End the call on other phone and press home button quickly.
This will bring you to your home screen.
3 Disable security lock on phone.
This will let you unlock your phone by opening keyboard, but sucks.
4 On your computer change your google password.
This will cause a data sync error and ask you for new password.
5 Enter new password and press end button to lock the phone.
6 Enter  

Comment 93 is working amazing job man...

THANKZ ALLOT

Comment #93 you saved my fucking life man, thanks so much.

HELP HELP!!!    Comment 188, but i did all the procedure right, however, when i used 
my computer to change my password in my google account, the cellphone did not cause 
a data sync error and didn't ask me for new password.

I too got the same problem on my HTC Hero after my friend decided he wanted to look 
at my phone. After multiple attempts at typing my email and password, which I knew to 
be correct, I decided to resort to the internet, and found this strand. I tried a few 
of the methods suggested but none of them worked. 

Eventually I stumbled across this link 
(https://www.google.com/accounts/UnlockCaptcha?) to Unlock the Google Captcha on your 
account. After doing that, I simply went back to my phone, and typed in just my 
username rather than the whole of my email address ('username'@gmail.com) with my 
account password, and the phone unlocked and prompted me to enter a new lock code.

I understand that many people's problems are harder to unlock than mine, but before 
attempting something drastic, this only takes about a minute, and is worth a try.

KB

so after about an hour of my HTC HERO being locked due to "too many attempts" i 
began to search for help. my gmail acct/pswd wouldnt work even though when i logged 
on to the computer it worked fine. after trying the "null" code IT DIDNT WORK. 
trying the "press the home button for a gazillion times" among many other "ways 
around the stupid deal" complications
i decided to plug my usb in my phone and plug it in my laptop. i then sent myself an 
email to my gmail acct from another email acct. no more than 20 seconds later the 
email notification came to my phone i then clicked on notificiations. tapped on my 
email and BAM INSTANT WALLA!! it may not work for everyone but it worked for me 
thank GOODNESS. now i wont lose any info.

hope this helps!

I hv tried the method explained by Bokkan #97 and it worked for my G1-dev phone with 
Android 1.6. 

I am really wondering if so many people are getting the same issue across all the 
android releases why Android guys are not working on it. This gives me more reasons to 
use ROM's available otherwise which gives a better supports at rooted ROMS forums.

To unlock your phone,just enter your google username@gmail.com as usual an enter
password as "null".It works on samsung galaxy spica and i hope,it will work on all
android phones. 

The last update, by hitlin37 works on my Eris (FWrev 1.5 Build 1.17.605.1 CL104882
SWver. 1.17.605.1), have tried EVERYTHING ELSE, when in doubt, use the "null"
password. The newest build released must have included this. Notify your dealers dammit!

OMG i love you hitlin37

t-mobile galaxy portal decided to pull the lock out trick,only ever used the gmail
account once from the phone to set up so couldnt remember it-oops! tried various button
mashing methods as described then called the phone,answered and left the line
open-screen opens and i can flip up the menu and turn the stupid thing off!!! will
not be turning it back on,from all accounts the gmail account dosent work anyway,safe
mode didnt help either.

using 'null' (which means to actually type in the word *null* as your password lets
you reset the pattern.  

they must have slipped that in the last update....which allows me to get into ANY
phone that uses android...security flaw much?

 Power phone down Reboot screen: press and hold volume down, end key, and send key 
all at the same time. This will bring up the options for recovery, fast reboot, and 
clear storage. Press clear storage, will save pictures, videos, and songs. You will 
loose contacts, and apps. You will then need to setup your droid phone and sync with 
gmail. Hope this is helpfull.

I just got my Droid to unlock without having to do a hard reset. The first thing I 
did was a step thats not really necessary, but may come in handy. I called my phone. 
Upon doing that I was able to answer it. While the phone was in a call, I backed out 
of the screen and it took me to the home screen. I went to the menu screen and then 
went to Accounts & sync. I noticed that in addition to my normal Gmail account, I 
also had a gmail account of the same name, but with a Facebook icon next to it. Also, 
I had two youtube accounts in the listing. None of those accounts were synced to my 
phone, only the main Gmail account was, but I went ahead and typed in my Youtube 
username@youtube.com and the password for it and VOILA, it let me in. So try another 
account's credentials if you have more than one listed in the Accounts & sync 
section, even if those accounts aren't actually synced. Still try it, it worked for 
me.

The only issue I had after that was that the sync was messed up for some reason. I 
don't know if it was a result of the lock out or if it was because I had turned on 
the wifi during a phone call while I was playing around with the settings. Either 
way, I fixed it with this link. http://www.google.com/support/mobile/bin/answer.py?
answer=113869

I hope this helps.

Can someone help me with HTC t-mobile pulse? 

I managed to repair this following #99 on HTC Hero, but I'm _extremely_ pissed with you 
Google.
I'm starting to think that as long as a company makes more money they tend to become more and 
more out-of-touch with common sense. Just look at Microsoft for an example... Sadly Google 
isn't falling out of this rule either, and Apple is well ahead. Sad.

Type in you gmail address with the password null on Samsung Moment.  It is very
simple.  If you have kids you need this.

null password worked.
saved my butt.
make sure you use the gmail account.

I can't believe this worked!  HTC Hero. I was able to get into the Home screen by 
calling myself and while on call pressing the Home button repeatedly, then pressing 
the End Call button on the touch screen. I had to search around to find my Google 
account email that i setup initially. Once found, I followed #99.  I'm so glad I 
found this thread. 

My dumb friend thought we could figure out the pattern.  Needless to say he hasn't 
said a word for the last 5 hours.

I tried to use the null password on my htc hero for sprint but it didn't work any
suggestions? or reasons for null not working?

what i did to unlock my phone was to call my phone with another phone then press the
button back followed by disabling the security.... but after that even though i
remove the security lock, the invalid google thing is still there after i re-set my
new locks so, what i did was to did a hard reset to factory default

comment #93/#97 worked on HTC Hero with T-Mobile HU.
Can't believe this hasn't been fixed in almost a year. Truely unbelieveble... Google 
please get it fixed!

After my wife was messing with my phone it was locked and it will not accept my Google 
account password. I've tried every solution posted above and none have worked. I'm 
about to have to factory reset my phone. This is unacceptable Google. Why has this not 
been fixed yet!?

On my htc hero 
here is how I got my phone to unlock.
I think it was this order. It happened really fast. :-)
1. changed my password on my gmail account.
2. made a call to my phone. 
3. While on the call pulled down the top menu and hot the sign in/ authentic button.
4. A menu will pop up and ask you to put in your password to authenticate. (still on
the call while doing this) I pulled up the keyboard by tapping in the password box or
you can hit the menu key to get it to come up. Put in my new password and let it try
to authenticate. (it cant because you are on the phone but let it try and give you
the message that it is unable to authenticate)
5.After that end the call and go back to the screen that says enter you gmail
username (your gmail email address) and password. Put in this information.
It actual worked this time and it asked me to set a new unlock pattern. so I did the
pattern twice and ended up at my home page.

Only had to do this once.
I did not get the multi tap on the home key fix to work for me.

hope this helps people

used my own username, and 'null' - and got in. Grrrrrrr!!!!!!!

"null" (word) password worked on my Samsung Galaxy i5700 (Spica)

After going through various blogs, it appears this problem has been out there for
about close to a year... Google, I'm seriously disappointed

Comment 211 - Rocknasta!!  Thank you so much!  I've been going crazy since 
yesterday,  my daughter locked me out of my phone.  Sprint only said they could do 
the master re-boot.  I was scared to lose my contacts and photo's.  This is the one 
that worked for me!  However on earth you figured this out,  I have no idea.  But 
Thank you for posting this   :)

213 worked for me on Magic

Happy That worked for you Marshalld752. Just happened by chance. I couldn't get any
of the other fixes to work, so I just thought I would tinker around before I deleted
everything. I'm glad I did. ;-)

March 24 - just got my new Droid and I'm having this issue.  When does google plan to release the fix?  9 months 
seems like an awfully long time.

Just happened on my Droid Eris. I'm not fully sure what I did but here's what I can
remember. I got my dad's phone and called mine, answered it, and spammed the home
button to no avail. I then pulled down the menu from the top of the screen and went
to advanced task killer at which point i was asked for my password. I entered it and
it accepted it, then allowed me to kill all apps. From there it suddenly jumped to my
unlock pattern somehow, as if i had prompted it to create a new one, and i just
entered my old one and confirmed it. I then went to settings and turned the unlock
pattern off, just in case. i turned the screen off and back on, and the problem was
solved. Hope this helps

   ***  T H I S  W O R K S!!!!  ***

On the screen that you should be entering your login account and password,
1/ enter your email "xxx@gmail.com" as normal
2/ enter the word "null" as the password

BOOM! i have my phone back!!

THANKS PPL. I've spent ~3hrs on googling about this issue. Now I only regret that I've 
started to read this thread from top, not from the bottom ;)  Entering "null" as 
password was the only thing that worked on Samsung Galaxy Spica (i5700) with Android 
1.5 (2.6.27 Cupcake.XXILA). Other tricks like 'tapping home button' etc. did nothing. 
So thank You once more.

Thanks rocknasta, I tried everything else on droid eris - worked exactly as described!

jst bot samsung spica i5700 12 hrs ago. it isnt set 4 any mail, surfing or any tht
sort of thing. tried all ways 2 unlock. hard boot. safe mode start up. test mode
reset. calling own fone goes to d settings bt asks 4 old pattern 2 reset. am at my
wits end. dnt know a lot abt configuring accounts and all tht. so a simple step by
step would be really and truly appreciated, cos rite now all i have is a very
expensive paper weight. PLEASE HELP..............

i 4gt 2 say tht wn u  draw wrong pattern 5 times it dsnt go 2 any ac. it jst says tht
it requires a break of 30 secs to retry. i tried sync wth google, bt no use. tried
xxx@gmail, wth null, bt dznt go anywhr. says tht ur sim or provider is nt supporting.
HELP!!!!!!

does anyone read the comments??????????

i'v purchased an android 1.5 phone. samsung spica i5700.the screen has got locked and
i'm not able to unlock it by all the methods i'v mentioned below-
1. by resetting from test screen
2. by going thro safe mode
3. by pressing home key while booting
4. by trying to change settings while on a call. the turn off does ask for the
previous pattern in order to deactivate this option.
5. by trying to do a master reset/ factory setting while on call. it asks for previos
pattern for factory setting.
6. by going to gmail or you tube while on call. i had not configured it for net
settings. it got locked in three hours of purchasing. when trying the g mail or you
tube option it tries to go to the net but says that the sim or service provider  are
not permitting.
7. by continuously typing five patterns, it only locks for 30 seconds before
permitting to carry on trying and does not go to gmail account.
samsung service centre says that since the fone is new they have no details for
rectifying quirks.
please help me out.

Comment 221 works! I wish I scrolled to the bottom first rather than wasting 3 hours 
hitting the home key.

comment 221 worked great on my droid eris. Thanks a lot. 

Phew 221 worked for me too.

Seriously pissed off at my wife who was "playing" with it.

Acer Liquid, Android 1.6

- Password changed
- a lot of trys
- triangel in right upper


(Developer-relevant, I think...)
I can answer what the curious triangle with the exclamation point stands for:
A lot of users report this triangle, but not all. Eventually a lot of users won't see
this triangle or didn't report this triangle.

In some forums the people means, it stands for a non-hardware-failure, a wipe is the
only way.
But this triangle opened the dialog with the safety-code in a blurry type, waiting
for correct typing. (I guess the correct spelling for sending the password for
verification)

If the safety-code was spelled correctly, the (new) password will be accepted
immediately.

But the safety-code didn't appear because: 
The 'incorrect username/password'-dialog stands before the safety-code-dialog.


I suspect this dialog for a lot of problems here.
It occours after some misspelled attemps, impartial of a 'new' or 'old' password.

Oh yes:
Didn't try 221.
But 48 works for me partial fine.

93 and 97 worked for me! Definitely the easiest 

Comment 93 by mehdi24 works great, no data lost off of the phone at all !!!!!

I could kiss you if i knew where you are in the world

Finally figured out to bypass that annoying email/password screen, i think this could
solve problem for many peoples who do not want to Hard reset their gphone :

- Make a call to your gphone and respond.
- Just after closing the call, push repeatedely on "Home" button and there you are,
it works the ... but it's not the case, we have some other things to do.

- First Go to settings and disable that buggy Unlock Pattern feature.
- The problem is not yet solved, the buggy login/pass screen is still here hidden
somewhere, and will go back if put your phone on sleep mode (disable screen
autoshutdown to keep your phone awake) to take time with next tricks. 
- Go to the gmail website and reset your password with a new one. 

- After few seconds (you could also force a mail sync) Android will show you a small
triangle on the top status bar to warn you that you have to re-enter the new password
you have setup on gmail. After entering the new password sync with google will be ok.
You can after that push the power to go back to that crappy email/password screen and
enter your email and new password, but that time the authentication will be
successful and your Android will be completely unlocked.


Hope this helped a lot of users like me.... give me feedback if it worked...

And sorry for my crappy English..

WOW!!! thanks trojanbeck

#221 REALLY WORKS!!!! i was so pissed when someone locked my phone spent about an
hour on here trying these stupid "solutions" until this one worked...

Entering your email address and the password "null" allowed me to reset the unlock
pattern and presto i was back in.

Thanks alot!

The "null" password works for my HTC dream with the update for the 911/gps fiasco.

#103 worked for me (htc sprint Hero), all others did nothing.  I still don't know how
to access my username / password to change it, any suggestions?

I cant believe this has been going on for so long and all these new phones are coming 
out with this problem.  i have the xperia x10 and am locked out within a week! not 
found a solution despite reading through this.  Sony offered to reset it if i send it 
to them and pay their fees!

Dont even know how to reset this phone myself.

Anyone any info please?

Hero

I was locked out of my phone for a day and a half and did a lot of researching on 
how to get back in.  I refused to go the hard reset route and the "null" thing 
didn't work for me.  I honestly don't see how that would work being that "null" is 
not exclusive to being a password in general...hmmm.  Anyway, after playing around 
with the phone, calling myself from another phone and texting myself once I realized 
I could access those, I figured it out.  The key is that you must be on a wifi 
network in order to get the necessary web access that allows for your password to 
actually validate. 

1.  have someone (or log onto your carriers site) send you a text with any web 
address in it
2.  call your cell from another phone and stay connected
3.  pull down the menu and go to the text with the web address
4.  click on the web addres
5.  message should appear stating that you cannot connect and you have the option to 
go to settings or cancel.  choose settings
6.  go to wifi and choose a network that does not require you to validate on a 
webpage.  for instance, using starbucks "free" network will not work.  using your 
home wireless connection should.  you will now notice that you are able to use the 
web.
7.  pull down the menu shade and click on the sign in/authenticate button (i'm tired 
and can't remember what it actually says)
8.  enter your password.  it should now be able to authenticate since you now have 
the wifi connection
9.  end the call and you will be thrown back to the standby screen.
10. reenter your username and password
11. you should be asked to recreate your lock code.... you win.

rodjohn

have just discovered issue 4784.....any more??

i have tried ring the xperia itg will let you answer and let you call up call 
settings but that is all.  no home page, no other menus etc.  it wont let you see 
sms that come in.

so it appears i have no way of getting the phone to sync my latest google password.

lol.

username@googlemail.com
null

unlocked an orange htc hero uk. 

best. x

v. pleased for you sicartwright! it didnt work for me

If the null password option or the hitting the home button continuously doesn't work
try my post at Comment 211. I figured this out and it was the only thing that worked
for me. :-)

This happened on my Verizon Droid; 2.1-update1

1. I enabled the unlock gesture
2. I used the gesture for several days
3. Then tested several bad gestures, 
4. I was prompted for my google account to unlock (which worked)
5. A day later I changed the gesture (and also hid the path that is drawn)
6. Tried to unlock the phone, it did no work
7. I then tried to unlock with my google account, it did not work
8. I tried rebooting to no avail, finally I ended up doing a hard reset.

was reading through this thread as a bought a xperiax10 last week and the same 
happend with me wasnt 2 sure if ur ideas would work as use r talking bout htc but 
itds the same thanks! 

jst add ur username no @google.com or anything jst ur username and password!! 

thanks again am happy now! ps xperiax10 is a wonderfull machine ie iphone killer lol 

jxmb!! did it nt work for u jst puting ur username with no @google.com for example 

username:  kev2727

password:  .......

?????

really lame of Google to allow this issue to go without a patch for such a ling
period of time.

I have a droid, it's all of a week old, and I'm guessing the Android 2.1 release has
disabled all the workarounds, because none of these are working for me. Also, I'm in
this fix because the pattern unlock screen wouldn't accept my pattern. I know my
pattern very well, but I've found that once or twice a day it's like the touchscreen
intermittently stops sensing your finger, so the pattern you draw correctly is broken
up into two or three incorrect patterns. In every other case I've been able to get it
to work after the first few tries, but last night was different. You can believe I
was carefully drawing the pattern the last 25 times I tried to get it to work. 

A dutch HTC Hero user here.. fix number 93 worked great! 

- call your htc with your housephone and pick up the androidphone
- smash the home button on your htc phone.. like as fast as you can!
- hang up the connection with your house phone.. 
- you are now in the home screen..
- go to gmail and change your password (be aware to keep your htc hero busy like 
rubbing it like every 10 seconds)

- a sync-error will pop up
- give in your new password

- click on the hang up button
- you now can give in your emailadress and your password
- this time it DOES work properly!

So thnx to the community and FUCK YOU Google!! This is pure crap.. if this isn't 
fixed in the 2.1 update you guys are so not listening to the crowd! 

Screw trying all the messing about with the HOME button etc.

I finally got down to the "null" password trick and it worked instantly with all data
saved obviously. 

Shocking stuff

Need help, i have tried to write "null" as password, but dosent work...
I have also tried to call my phone, and go to the menu, wont work..
I have samsung Galaxy spica Android, bought it 1 week ago, need help people.
 
I really need help here.

I found the solution 
Well actually my little brother found it 
1) call your mobile from another phone 
2) receive the call 
3) hold the call 
4) the home menu will come 
5) change your Google account password or get rid of the pattern lock
This worked on my brother's galaxy portal I5700 or something 
It should work on other phones as well 
I spent about 2 hours doing the other techniques but they did not work so I hope this works for your 
phone.

I found the solution 
Well actually my little brother found it 
1) call your mobile from another phone 
2) receive the call 
3) hold the call 
4) the home menu will come 
5) change your Google account password or get rid of the pattern lock
This worked on my brother's galaxy portal I5700 or something 
It should work on other phones as well 
I spent about 2 hours doing the other techniques but they did not work so I hope this works for your 
phone.

SAMSUNG WITH GOOGLE, my friends locked out my phone trying to figure out my 
password, it asked if i wanted to reset, then asked for my google email. I put it in 
and nothing, nothing works not even an aol email i originally started my service 
with. Does NULL on the password section section work for this phone also!?  Has 
anybody discussed the SAMSUNG WITH GOOGLE phone on this blog?! Again sorry if its 
already on here just really need to know..thanks!

Try the method I wrote above then go to your account settings and reset your passwordthat should do 
the trick

I cant make it work, add me on Lars_Nordeide@msn.com - i really need some help.

Just call yourself 
Receive the call and then put it on hold this will bring up Tue on-screen now cancel The screen lock or 
reset your accountthis is for people who clicked forgot password as they forgot Tue pattern logo and 
their mail account would not work due to some reason.

Smae thing on my moto droid, just did it. A few seconds ago, making this comment on my 
phone. Obviously I wouldn't be typing a comment if I didn't know my gmail/password. Had 
to do a factory reset a few weeks ago, lost all my apps, and haven't had the heart to 
organize my home screens again. Fix this please!

Bah! happened to me this morning for the first time.

Strange thing, I could get into the phone once I received a call, but as soon as it
locks back to the same problem. I had changed the unlock pattern.

HTC Hero, TMob-UK.

Bloody hell, found the null password trick too!

How pathetic can you get? 

Google, where you cant throw a gourmet bagel with out hitting a "brain the size of a
planet" PhD allows this security hole (the size of the channel tunnel) to continue to
exist!

Unreal.

This worked for me. Locked my phone too, had someone call my phone then I answered 
the call. I pressed the home button while ending the call and it took me to my home 
screen. Then I just went to settings and sync my phone with gmail (I changed the 
password online first). Let your phone time out and hit the home button as if 
unlocking. Then just enter your gmail account and your NEW password and your set it 
will unlock. I typed all the passwords I could remember before I tryied this, so 
dont be worried about locking it for ever, lol. 

Just try what I have written above and this should do the trick don't blame Google too much the Android 
system is terrific especially the new phones running the 2.1software just follow the instructions I have 
written above and this should do the trick

"null" as the password worked for me on my HTC Evo.  It's annoying because this is a big security risk in case 
anyone ever wants to hack my Hero.  1 year of this and they still can't fix this problem?  Hyperannoying.  Anybody 
could pick up my phone, break the pattern, use my e-mail address and "null" and get my info

A USA HTC my touch 3G user 

- call your htc with your house phone and pick up the android phone
- smash the home button on your htc phone.. like as fast as you can!
- hang up the connection with your house phone.. 
- you are now in the home screen..
- go to gmail and change your password (be aware to keep your htc my touch 3G  busy like
rubbing it like every 10 seconds)

A USA HTC my touch 3G user 

- call your htc with your house phone and pick up the android phone
- smash the home button on your htc phone.. like as fast as you can!
- hang up the connection with your house phone.. 
- you are now in the home screen..
- go to gmail and change your password (be aware to keep your htc my touch 3G  busy like
rubbing it like every 10 seconds)

All other tricks and things are stupid and a waste of time so just follow 
this 
1) call your mobile from another phone 
2) receive the call 
3) hold the call 
4) the home menu will come 
5) change your Google account password or get rid of the pattern lock
This worked on my brother's galaxy portal I5700 or something 
It should work on other phones as well 
I spent about 2 hours doing the other techniques but they did not work 
so I hope this works for your 
phone.
Plz  try this 

#93 works for my Hero!!!! so amazing!! I am glad that I didnt factory reset my phone 
impetuously.

Thanks very much!!

'null' as password worked for me. Unbelievable.

Google's Android team need to address this glaring hole in the security for any future 
releases (2.2?)

I figured out a way to get past the screen lock "too many attempts" problem without
doing a hard reset on my phone.

I called my Phone (from my Skype account :) so I could get to the notifications pull
down. (couldn't get to home screen or setting from the call) But, I could pull down
my notifications. I had a "new email" notification so I clicked on it so that my
gmail would open. I then opened an email that had a URL link in it and I clicked on
the link. This then opened my browser, which tried to open the link but, it couldn't
because, I was still on my Skype call. This prompted the browser to give me an error
message that had a Settings button. I clicked on the settings button and was able to
turn on my wi-fi and connect to my home network ( I couldn't get to any other
settings). At this point I pulled down my notifications again and clicked on the sign
in failure notification and this time my phone was able to authenticate my gmail
password, through the wi-fi connection.

FYI, I had to go to gmail and change my password as I'd forgotten it. If you don't
remember your password you'll have to go through the gmail, I forgot my
password/reset process.

If you have email notifications turned off, I think you can send a URL link through
with a text message but, I've never done that. Maybe someone else can chime in on how
to do that. It's probably pretty simple.

Lemme know if this works for you. 

Hi! 

I've just tried this out of curiousity and found out that the bug does not exist any
more on my phone (HTC Hero). I did lock my phone once and had to do a hard reset to
get it back but now it seems to work just fine! I've locked it and put the wrong
password in 5 times, then pressed forgot password button and unlocked it successfully
with my gmail+pw. (I've changed the pw since it was locked the last time but it is
the same gmail that didn't work back then)  I've done this procedure three times now
and it really do works. 

Also, the trick with "null" as password does NOT work for me. So, i guess i would say
that my security works just fine! :) Can this be the result of an update from Google?
Because I haven't, in my knowledge, updated my phone.. ever! Or is it possible that
this works for me because i'm not connected to the internet via WiFi but via my GPRS?

otherwise, I have no idea why this works for me.

Best of luck!

comment 28 really worked for me 
i was astonished

Comment 26: I got as far as: "clicked on the sign in failure notification and this 
time my phone was able to authenticate my gmail password, through the wi-fi 
connection" but didn't have the sign in failure notification?  How do I get that and 
how do you authenticate your gmail account.  I went to google and signed in but that 
then what?

I just read the bottom threads to see what was working for people and missed or no 
one said to actually type 'null' as the password.  To me null means leave blank.  So 
those that are still stuck, enter your gmail email address and type null as the 
password. That worked for me.

my mytouch 3g powers on to the 'welcome to t-mobile' with the green robot...from
there I can't log in...i'm using At&t

help

This is a really easy step i tried many steps but none of them worked on my phone 
(samsung Galaxy portal) All i did is rang my phone from a different phone answered 
it then pressed back (dont end the call) took the pin lock thing off and ended the 
called magic thats all i had to do it took me 2 minutes. 

HTC Eris (Verizon) I tried everything then tried typing in "null" as the password 
and it worked! The screen poped up to the pattern unlock, did that and its back to 
new!!!

hi guys
it's been about 6 hours trying to get through this bug on my brother's tattoo and her
how we did it:

1-call ur self and answer the call
2- drag the notification bar and choose thi missed call and from there go to contacts
3-choose a contact then press option button and choose to send email to this contact
then it will  show an error of connection and goes to list of connection types (wifi
included)
4- turn on wifi
5-press back
6- drag notification bar and tob on "access ur account"
7- put ur password
8- then press back and write ur mail and password in the first page and this time it
will accept it



thank all of u gauys

1) call your mobile from another phone 
2) receive the call 
3) hold the call 
4) the home menu will come 
5) change your Google account password or get rid of the pattern lock
This worked on my brother's galaxy portal I5700 or something 
It should work on other phones as well 
I spent about 2 hours doing the other techniques but they did not work so I hope this 
works for your 
phone.

Not fixed. Should not be closed. Should be a CRITICAL

Droid 
Android 2.1

i have just had my 3rd BRAND NEW EXPERIA X10 HANDSET SENT BY ORANGE AS I CANNOT GET 
IN MY PHONE BECAUSE OF THIS ISSUE ITS DISGUSTING GOGGLE NEED TO FIX THIS I KNOW IVE 
HAD ENOUGH!!!!!

Phone: Motorola Droid
OS: Android 2.1

Tried a few ideas on here with no luck yet. This is ridiculous that this has not been
resolved in almost an entire year. Clearly this spans multiple manufacturers so it is
def. a OS sync problem. Google stop making excuses and fix this issue, it's making me
lose faith in your ability to deliver actual customer service...

Here's the solution to unlock without losing your data:

Type you gmail username and in the password field type "null". You will then be 
prompted to enter a new pattern and your phone will be unlocked.

I just did this on my HTC, worked perfectly.

But this is retarded that it has to come to this making my password unusable and then 
not even necessary.

Moto Droid running 2.1

Tried all the suggestions
No worky
bummin
Google you su*#
How does this go unfixed
All these months of raggin on my ipone using friends in how their phone was sooo
inferior...
Cant open my mouth about this one :(

I fixed this by starting the phone as normal. Then when the screen appears that wants 
you to type the google username and password you call your phone. This works and lets 
you press HOME to get to your menu. From the menu you just disable the patternlock.

It is absolutely ridiculous that this issue hasn't been fixed! I got locked out of my
phone today and it if wasn't for the messages on this forum I would have been
screwed! Orange the network provider were useless don't even phone them. They only
gave me an HTC phone number which was never picked up! 

Use the following solution from Mikel.Wiseman's post! You’re a star mate! and your
right what’s the point in this security feature if you can get around it! Not that
I'm ever going to use it again! 

---

Comment 283  by Mikel.Wiseman, May 15 (2 days ago)

Here's the solution to unlock without losing your data:

Type you gmail username and in the password field type "null". You will then be 
prompted to enter a new pattern and your phone will be unlocked.

I just did this on my HTC, worked perfectly.

But this is retarded that it has to come to this making my password unusable and then 
not even necessary.

same problem tonight...my username and password are not being accepted even though I know its the right 
combination....what do I do?!!!

NOTE:
the null password solution has not worked for me or many others.

I've had this issue on both my wife's eris and my droid.  On her eris, I was able to
work around it using the hack when getting a call.  My droid apparently had that
patched out.

I'm fairly surprised that the hack to fix it was removed, but the bug itself was
ignored entirely.  But I suppose 9 months is a fairly short window for an issue that
only bricks phones.  It's not like they catch on fire, right?

Much as I love my droid, this is making me cautious about recommending them to anyone
that has children under the age of 6.  Which is just about everyone I know....

I have a HTC Hero. I have tried everything except hard reset which I do not want to 
do, but I think I will have no choice. I have loads of music, apps, contacts, 
photos, messages and games which I have been building up for months, and tomorrow I 
will have to lose it all to the f....g reset!!!
Shame on you Google moth.....ers. You have not given us any direction and you have 
been pretty quiet and letting the community do all the work. Are you guys for real. 
You haven't a clue how frustrating it is to spend two full day on this shit and not 
get anywhere. Those of us writing in is only a small minority I'm sure. Fucking wake 
up Google and give us a hand.   

same issues. shame on you google

same problem on my mytouch. nothing has worked to fix the problem either. i am 
mostly mad because this isn't some app i downloaded this is a option in the 
settings. its crazy to me that this has been a problem for as long as the phone has 
been out and still no salution. i hate this phone now and will never buy another 
google phone.

Facebook sync causes this problem on my Nexus One. My email address with Google and
my Facebook username are the same.

I have the same issues again because my son played with my Hero.

This is very serious issue, why google still do not fix it??????

It seemss the solution suggested in this thread 
(null as password) does not work / is not a 
security breach:

 Issue 8499  was denied just now.

Hello other frustrated people,

I certainly agree that this is a major malfunction on the android phones.
I have an HTC hero from Sprint. I purchased the phone and had it flashed for Cricket.
I was never able to "sync" my phone with my gmail account, since I had it flashed.
I always saw the "sync error" icon appear in my top bar, but never cared. I am not
able to download apps without being synced, but can do pretty much anything else.

I loved my new phone, until I pocket locked it. I can't sign in without the gmail
account registered to the original owner of the phone. 
Now i am locked out of my HTC Hero with no chance of getting synced.
Rubbish technology!!!!!
I am def gonna get an IPHONE next. I have never encountered a manufacturer that just
IGNORES claims and problems from their consumers. This would never happen with the
Apple IPhone
Thanks again Google.
You have lost my business FOREVER. I am even switching my homepage to YAHOO. Please
everyone who reads this do the same.
Google technicians MUST provide answers if they want to keep there reputation and
customer base.
FU Google

Still FU Google,

But I have found a solution that should work for everyone.
This was discovered by users, with NO HELP FROM Google support.
here is the link to a thread that should solve your problem.
Good luck people. Don't give up just yet!

http://www.google.com/support/forum/p/Google+Mobile/thread?tid=5b3e13649f9a0bde&hl=en

thank you jesus allah or whoever came up with the null password! mytouch- worked for 
me!

Hi all i had the excat same problem my little bro entered the wrong visual pattern 
to many times and i had to type in my google account. but A) i coudnlt actually 
remeber it, as i use hotmail and B)all variations of what i could remember of the e-
mail and password. ( should have written it down.

The only option i could find to get my phone working again was to reboot and wipe my 
phone. 
WARNING: you will lose all contacts messages internet cahces etc. and will restore 
factory settings procede with caution

To reboot and wipe the phone bascily:

Turn off the power to the phone
Hold the Home key and Power key at the same time until it turns on
wait for a warning triangle and a ! to come up, then press the home key and power 
key at the same time again
a reboot screen should come up
scroll town using the trackball and press wipe
Once wiped, press reboot and the phone will get rid of everything and return it to 
the factory settings (yes, im afraid you lose all messages, emails, internet cache 
etc. unless they are backed up elsewhere)

PLZ do not post comments and hold me responsible for you losing any data i posted a 
warning telling you what would happen.

The Overlord

I just encountered the same problem that everyone else has had on this page (I have
the HTC Hero by Sprint), buddy of mine was messin around on my phone while i wasn't
there, too many attempts and got the email/password prompt, which led to automatic
denial/invalid username or password.  I've tried every suggestion on here and none of
them worked for me, was up til 6:30 this morning trying to figure it out.  I did
remember though, off the android market I downloaded a program called "myLookout" it
backs up all your contacts, photos, and apps you have stored on your phone.  I was
worried as I hadn't gotten my photos backed up, but then thought they're all saved on
the micro-sd card, so as I had a majority of my phone backed up, I removed the card
and did a reset on my phone to factory settings.  This morning I restored my data,
reinserted my card, and I have everything.  Just gotta get it all set up the way I
had it before but not too worried about that, just happy to have all the important
stuff.  So if there's anyone else that you know or you yourself have an android
phone, I strongly suggest to download this one app, even if its the only app you ever
download, it is WELL worth it.

GOT IT TO WORK WITHOUT RESETTTTTING!!!!!

I have a htc hero by the way

I called myself, answered, hit home and then menu and then home and then menu etc... 
then i hung up the phone and straight away pressed home... takes u 2 home, then i 
turned off all the security settings - screen lock crap.... changed my google 
password online.... disabled and then enabled sync.... it asked for new password... 
then i got one final screen prompt from the screen lock crap, so i entered my mail 
address @googlemail.com and the new password and works FINE 

Any solution that do not involve hard reset fails for me on my htc magic (android
1.6) excepted this one : 

WITHOUT RESETTING :

type your username without the @domain.tld and type password 'null' without quote to
unlock.

example :
gmail user :

toto@gmail.com would enter toto and null

google apps user

toto@mycompanydomain.com would enter : toto null

it works for me on my htc magic.

Thomas.
see this blogpost : 
http://blog.mansonthomas.com/2010/05/android-phone-locked-out-how-to-unlock.html

Thank you all....I cannot believe that it was just using the password "null".  Did
the trick.  I called verizon and they could not fix the problem.  Thank you for this
forum.

RJ

has this still not been fixed?  C'mon man, this is unusable if you have small 
children...

This happened to me although I unlocked it a lot before with the username and password.

thx a million for this forum and at sum point i thought my x10 is into vain but once 
again thx to the person who posted about the "null" method and it did work like a flash 
. ppl dont panic on this issue jus type ur gmail id in the username block and type 
"null" in the password box. dats it once again the pattern comes for the confirmation 
and go ahead with it.

thx a million for this forum and at sum point i thought my x10 is into vain but once 
again thx to the person who posted about the "null" method and it did work like a 
flash 
. ppl dont panic on this issue jus type ur gmail id in the username block and type 
"null" in the password box. dats it once again the pattern comes for the confirmation 
and go ahead with it.

I can´t get my Huawei U8220 too work with either the "null" word or call the phone 
and then press the home button...

It´s just because i got an Huawei-U8220???

Please help :(

Lost my Droid @ Sam's Club and some kid found it luckily but, he tried to unlock it
and when I got it back I ran into this unlock issue.
Searched here and on motorola's forum with no luck on a solution.

When I went to AndroidForums.com one guy had a solution that was unique to all of the
rest and didn't require a hard reset or loss of data.

See copy and paste below!  It worked on my Motorola Droid 2.1 without a hitch, so
f*&king glad I didn't call VZW's tech support or go through some of the challenges
you all faced!!!!

Good luck to those of you still suffering!!

------------------------------------------------------------------------------------
For me it was the last account that I added to android. When I setup my phone I added
my primary account first and my secondary accounts next. The one that unlocks the
phone is the last account that I entered.

Example

If you added the accounts in this order to droid:

1@gmail.com
2@gmail.com
3@gmail.com

You would have to unlock droid with 3@gmail.com

chris 
----------------------------------------------------------------------------------

BTW!!  I used my 2nd gmail entry (only had 2 accounts setup) to access "choose a new
pattern" screen.

2ndgmail (name only no @gmail.com)
password

Hey guys...I seriously need your help!!
Ok so my brother sent me a my touch 3g android of ofcourse htc for me here in india...
I got it unlocked...I started using it...And I also set up an unlock pattern to keep the kids and my mom away from it...
And while I was sleeping, the kids and my mom tried to get into it by trying different patterns!
They tried so many times that it started asking for a username and password which I did type it in but it wudnt let me in!
Then I told my brother and he told me following steps!
1. While turning on the cell hold down the home button till Android system recovery appears on d screen
2. Wipe out everything by selecting wipe...
Then do the partition thing...Then flash update image...and then reboot system!
After doing all this...the cell gets hanged on the green my touch screen!!!
I cant get through it!!
I havent even used this cell for a week!! This is so annoying!!
Please help me out here...Is there any way I can get my cell on??

kids just locked me out about an hour ago, and I couldn't get in.  I tried for a half hour with old password combinations... I never use gmail so I figured it was my fault, but it sounds like other have the same issue even though they knew their password.  Anyway I reset my gmail password online and was able to get into through the PC but but still no luck with the phone. I then found this website tried all the suggestions to no avail and nearly gave up....   

Then, after another half hour, I tried again with the same password I tried fifty times before and this time it asked me to set a new pattern.  I suspect it just took that long for the password change to propogate to all the servers.  Hope this helps.  (moto droid)

I have tried with the solution given by mansonthomas (http://code.google.com/p/android/issues/detail?id=3006#c304) and surprisingly it worked! 

It seems to be a hug bug and compromises the mobile security. I hope it will be fixed soon!

The solution linked in comment 314 worked for me also.
Android Dev Phone G1 , Android 1.6 . Thanks !!

None of these options work!!!! Cant unlock my phone!!!! Moto Droid 2.1

I just had to do a factory reboot after none of these suggestions worked. Cannot believe that this is a bug at all, let alone that it has been a bug for over a year. What is wrong with Google that they can't patch such a critical bug?

This unlock thing is beyond a waste of my time this stupid phone gets stuck on airplane mode all the time i am very p.o. and want some answers but there is no phone number to call or is there i think the people who make it bad should fix it asap i tried numerous ways and i should not have to do an hour of research to tell me stuff that not in the manuel 

Frusting but finally in. Used comment 127 - thanks very much Miss Monique Moore.
Enter registered Googlemail address without the 'gmail.com' or 'googlemail.com' at the end and type 'null' in the password field and thankfully got in. Was then prompted to enter another pattern.
Pain in the rear but not that pattern is coming off!

I have tried absolutely everything. (I have Moto Droid) (not totally sure what version im running)

.... I am able to log into the gmail online fine. (even tried previous passwords used)

1. Pressing home/Emergency dialer option Constantly didnt take i briefly see the homescreen but it fades back to the pattern attempts option tried for 30 min cant get to it AT ALL.

2. Tried combinations with Email, and null as Password. 

3. Tried adb shell via USB (cant execute any commands because i cant get into su mode unless anyone knows a way to root without LOSING ANY DATA)

4. Tried the calling method in many different flavors but it didnt work not sure if google knew of ways to get back into the home screen and it was fixed on the 2.1 update.  I have all the Acct info im able to log in its just sad because my brother died and this was his phone and i want to see his last texts and stuff before he went.

5. Tried searching the WIFI mode but it wont work it at all.


6. ive been searching and searching for a few days and i need to get the data not sure though if Verizon can do something over the air.


7. My next guess or best is trying to do a update.zip that WONT lose any data but will enable me to go back into the Email screen or Even the Pattern lock (which i also know)



.... Tried Seaching for like a GOOGLE fix like update.zip to make it actually work how it should. BUT NOT LOSE any data at all. but im not sure if this has the 2.01 or if its 2.1 im sure it might be 2.1 because any methods of ways ppl got in i couldnt plus i read they pushed a OTA update back in March.




Thanks.... google please have a update.zip bug fix for just this so i can apply it without losing anything or if you have one posed my email is Ritztech@gmail.com


thanks

Nonrooted  My touch v2. Android 1.6.     Used original username (no @gmail.com) and "null" for password (without quotes). Worked perfectly. Thanks!

lol!  "null" just worked on my htc dream.
Thanks!

I have a Motorola Droid running Android 2.1.  A friend of mine took my phone and after many failed pattern attempts, arrived at this screen.  I tried both of my Google accounts (my Gmail and my university Google Apps), and neither worked.  I tried both with the @gmail.com and without it.  I ended up needing to return to the Verizon Store, where they did a hard reset of my phone.  They did not know about any of the supposed solutions in this thread.

This needs to be fixed ASAP.

I second that the comment 

"   ***  T H I S  W O R K S!!!!  ***

On the screen that you should be entering your login account and password,
1/ enter your email "xxx@gmail.com" as normal
2/ enter the word "null" as the password

BOOM! i have my phone back!!
"

Works, it did for me!

How can google ignore an issue like this for over a year? Moto Droid, 2.1, no solution on this forum works for it. Null, open-close frantically and pressing home, nothing works. I'm very disappointed in the Android team right now. I will probably have to hard-reset my phone.

Why is this issue marked "closed"? Obviously, this issue should not only be open, it should be critical. Dear Google employee who marked this issue as "closed", I'm going to go ahead and create a new issue thread.

same here i put a lock pattern on my phone because i dont trust my cousins with my twitter account there fore when i fell asleep they tryed to unlock it and failed therefore my phone is now locked toooo


google has to resolve this issue asap. how can they sell a feature that is half working?????????


sometimes dont you wish you had an iphone with all these security issies....... 

have just read every single comment on this post and still no luck

A Solution!!!  HTC DREAM G1 running v1.6

Used Solution #93 and it worked.

I got some access first by using #26.  That meant I could access my phone but needed to open teh physical keyboard EVERY time as the "too many attempts" page keeps coming up until the keyboard is open - and this was not a workable solution.

After #26 I tried #93. It only worked after I made sur ethe phone did not go back to screen sleep (disabled that in MENU> SETTINGS > Sounds & Dispay > SCreen timeout > Select "never"). then changed Gmail password and synced the phone, the triangle notifictaion icon came up, new password went in and the phone worked again ... even asked for a pattern lock again.  

I then changed my gmail password back to the original, resynced the phone and all remains good....

ponycar95@gmail.com

my phone is locked too, friend was trying to get into phone and now all I can do is take calls!  please fix please fix

oh i am using a htc desire

And after around an hour on worries, I finally found a solution to unlock after your phone rejects your password.

Just write your email address, and type "null" in Password field, without quotes ("")
And phone will unlock...
Works on my HTC G2 Touch...

And no doubt, it's such a Bug, and this solution is a proof that how vulnerable this locking system is...

And after around an hour on worries, I finally found a solution to unlock after your phone rejects your password.

Just write your email address, and type "null" in Password field, without quotes ("")
And phone will unlock...
Works on my HTC G2 Touch...

And no doubt, it's such a Bug, and this solution is a proof that how vulnerable this locking system is...

Pls need some help..I'm facing a totally different problem...on switching on the phone and after unlocking..i'm unable to use it...the screen is blinking from normal wallpaper to black screen..if ne1 of u have the solution for it please help me out...thnx a lot

Thank you breeneyes (comment 311) -- using Moto Milestone here. Had been searching for a solution for the last 2 hours. 

my primary acct is gmail; but i also have a google apps account on it that i had configured later. could unlock the phone using that.

Google needs to be more clear about what it wants me to enter.

Anyway, thanks a lot man.

FIX for HTC Desire owners!!!

1) Be at a WIFI connetion your phone knows and can connect by itself 
2) Call the phone from another phone and leave the line open 
3) Press home from the call and enter your code now, it worked for me!

This forces the authentication to go through WIFI instead of the mobil internet and solved the issue for me on my Desire, that had been locked for 50 hours, horrible !

Non of the above mentioned workarounds worked for me. This forum post lead me to the fix http://androidcommunity.com/forums/f7/definitive-unlock-pattern-defeat-31771/  

same problem for me and my phone is only 2 days old.  I have a conference call at 7 am and may loose my job over this error!!!!!

same problem for me and my phone is only 2 days old.  I have a conference call at 7 am and may loose my job over this error!!!!!

2 day old xperia X10...same issue..kids were playing with it..i tried the usual method listed in the droid forums..but seems google have updated or patched the vulnerabilities...none of them work...am stuck with a very expensive paper weight(for me atleast!)...pls do contribute any work arounds...thanks

Same problem for me and my HTC Desire, I tried jan.hebnes fix but it didn't work. I hope it is fixed with froyo!!!!

i am the same BUT IT IS WITH THE SAMSUNG GALAXY S I9000 THE PATTERN SAYS TO MANY PATTERN ATTEMPTS AND GMAIL WILL NOT WORK EITHER IT IS ONLY 2 WEEKS OLD

This is a disgrace to android. I had the phone for four days before my brother did this and locked me out. Email and password doesn't work, nothing works. It doesn't even work when I do it while in call.

After entering my username (without "gmail.com"), my phone hangs at "Checking" I guess this is one step ahead of where it was rejecting everything immediately. I tried null and my password and it hangs on both. HTC Evo 4G - Android 2.1 - Not Rooted

I entered my gmail address in on my phone and typed null as the password and it asked me to draw a new pattern. THANK GAWD THIS WORKED!!!

Coment #93 worked on my magic !!!

Thank you !

Did a quick check of what works on Android 2.1 [update 1]/HTC EVO 4g, and sadly only #311 seems to work, which requires you to already have more than one gmail account set up on your phone before you are locked out.  I'm trying to see if changing the password on my primary account gets me farther then the "invalid username/password" screen, but no luck yet after waiting for an hour after changing the password.  None of the username combinations, nor NULL as the password worked for me.  #93 did not work for me as hitting any of the home or back button in call took me to the lock pattern again.

anybody else on a different version of android/phone have a list of what works and what does not=>  for a problem that has persisted over multiple versions of android, it might help people with the same problem get it fixed faster if we had a list of what worked on what system after what update etc...

--I was able to get back into my phone originally through a loophole involving the app "quick settings." Before I was locked out, I luckily had the quick menu of the app set to launch from the notifications bar - Calling from another phone, I was able to bring down the notifications bar and open the quick menu for the app, letting me deselect the lock setting. When I got my phone unlocked I decided to test out the rest of the suggestions posted here[once I knew I could get my phone working again if things didn't work] as there still seem to be a lot of people having the problem, and having your phone bricked is not the most fun of experiences...

HTC Hero on Telus Network.

"null" for password works.

null for password works on mytouch

HTC Hero Android on Orange now usable (i wouldn't say completely fixed) using a combination of the above... I've spent about 36 hours on this (need sleep!!) and so my result is shared here and is repeatble :)

* get to the screen where it ask for username and password 
* click in either field so that the keyboard appears
* click "emergency calls" 
* from here slide down the notifications window
* repeatedly click (machine gun stylee) the HOME button and single click the notification that is about being unable to log in
* the home screen appears!
If it does not, go back and start this process again. It seems to work every 3rd time for me so I hope it works for the next person.

Then: 
(lifted in full from http://www.google.com/support/forum/p/Google%20Mobile/thread?tid=460c4539746cc2f0&hl=en )

IMPORTANT! Go to <Settings> -> <Security & location> -> Uncheck <Require pattern> 
so now no pattern is required :)

Then 
Go to your <Settings> -> <Applications> -> <Manage applications> -> <Goggle Apps>
Step 2) Hit the <Clear data> button!.. this clears the saved hash version of the password ... 

(meanwhile, create a new google account! this time, remember the password! )

Access Android Market from your phone
This application will access your Google Account stored data and found out it is gone (since you clear it above). It will ask you to key in again! 

I am stuck here - it is telling me it can't reach the server and to try again later. I've tried many times and am wondering if anyone else got this far... but at least I can now get into my phone to use it and all other apps (connectbot, opera, tweeter, mail, etc) are working... just no Market ... 

thanks to all those above who contributed answers :)

Sean

Google, i am going to buy an iphone today. To alow this crap to go on for so long, such a stupid problem, for a fairly common issue.

See ya

Oh my! 2 horrible dangerous bugs piggy backing eachother... 

yesterday i wrote: "Access Android Market from your phone
This application will access your Google Account stored data and found out it is gone (since you clear it above). It will ask you to key in again!  I am stuck here - it is telling me it can't reach the server and to try again later. I've tried many times and am wondering if anyone else got this far... but at least I can now get into my phone to use it and all other apps (connectbot, opera, tweeter, mail, etc) are working... just no Market ... "
http://code.google.com/p/android/issues/detail?id=3006#c348

But it's not "just no Market" is it - it's no google at all - no google mail, no google market, no registration of my account... in fact the google phone has locked itself out of google! hahahah! but it can do everything else.

I googled this piggy back bug and see that it's quite errr popular...
http://code.google.com/p/android/issues/detail?id=3477

:/ stupid phone :(

I had the same problem happen, and reading up on the issue I found someone suggesting to enter "null" as the password on the lock-out screen. This worked fine and allowed me to keep all of my data intact. Hope this works.

Had this exact issue on a brand new Samsung Captivate. Phone got locked out after too many incorrect patterns. No biggie, right? Did not accept google log-ins after dozens of attempts. Samsung informed me that the issue was with the Android system as a whole, and that the only solution was to flash the phone. Hard reset or wipe would not work. Unbelievable that this issue was closed, as it is still happening and could lead to bricking.

I am able to reproduce this issue on the Samsung Vibrant from T-Mobile. Put in the wrong unlock pattern 5 times attempt to unlock with known good Google credentials. error returns "Invalid username or password". @gmail.com is pre-populated. 

Attempted pulling the battery and reboot of the device. Same results. This needs to be fixed ASAP!

Note: Typing "null" on the Samsung Vibrant TMO variant returns the same error for me. 
I attempted with both my email address and "null" as the password and with the username field blank and "null" in the password field.

THIS TICKET IS CLOSED. IF YOU ARE EXPERIENCING THE SAME ISSUE PLEASE LOG IT UNDER THE NEW OPEN TICKET: http://code.google.com/p/android/issues/detail?id=10278&q=Vibrant&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars

Thank GOD!

"Null" as password works on LG GW620F.
Very, very disapointed with Google/Android!

Typing the e-mail address and password "null" (without quotes) works on Xperia X10, but DAMN I was sweating for a while...
So - don´t go reseting the phone although the "hitting home button on incoming calls" doesn´t work on Xperia.

OK, I just had this problem and fixed it.  I had to change my Gmail password (using webmail from my PC) back to my original password that was used to originally register the phone.  Then I entered that password into the Gmail app on the phone and it logged in and let me access the account.  A luck guess on my part.

Null for the password and my email address for google worked thanks everyone!

Problem fixed with null for password and email address! Thanks for everyone who sent this in. 

This is still an issue on the Motorola Droid X.  Using "null" for the password and/or username field does not work.

Same problem on my Galaxy S with stock 2.1 firmware. Unacceptable! 

Comment 362 Andy.Morum 

what company did you buy it with?

>>what company did you buy it with?

T-Mobile

yea i had the same problem and i play wow and sc2 and my mobile authenticator is on it and now i cant play. =(

How do i do a factory reset on this phone? 

If dont work steps of comment 74, try edit "setting.db"; copy from mobile to SD card and edit with SQL Lite Administrator. Copy/Replace it using script in Recovery Mode of "Open Recovery - G.O.T"

	system.png 51.0 KB   View   Download

I feel like crying, I've got a samsung Galaxy S and I know my google log in is correct but it keeps saying invalid. Please please please help. I love my phone and now its useless.

null thing is working on streak too

This is what worked for me after my son locked my samsung galaxy s captivate i had for less that a week. The order changed though.

1. Click emergency call
2. Start clicking on the home button fast while trying to pull down the 
   notification pannel at the top of the screen. 
3. Once into the home page change settings to disable the unlock pattern.

Did it take you long to fix this issue on the Samsung Galaxy S?

One more Galaxy s locked up here. God dam i'm pissed of that non of the tricks work on my answering machine.

Hi, I locked myself out of my Samsung Moment.  Too many pattern attempts. My gmail password does not work. I don't care how many accounts I created and deleted. Sprint is no help - advised to bring the phone in for hard reset.  

NOT HAPPENING.  

Ran across the call cell from different phone (home if possible / hang up the home phone (quickly)/ while tapping the home screen button. ACCESS AT LAST.  However, I cannot uncheck the "Require Pattern" in the security screen.  Ok.  I've been at this for 12+ hours.  

I went to the Droid Marketplace and found this application:
"LockPattern OnOff" by CurveFish. 

Install the application and, per the application, choose a blank space on your home screen.  Did this and got a big button.  What!!  It has an on/off switch!!! 

Success....  

Testing this out, I turned off the phone and WTF the phone was locked again.  Opened it up and there it is... ACCESS and more ACCESS.  Try it.  The "reset option" only reboots. The calling your cell phone works / add this option and there you go.  I've been working on this since 12p yesterday.  I am not a whiz kid so when I see something that works - - I broadcast!!! 

Good Luck!

Had the "Too many pattern attempts" issue but when putting the correct un and pw in it would just hang on "checking".  Here is the fix: put in your google email for un and an incorrect password the FIRST time.  The "checking" pop-up will appear and go away.  Now put in the correct password.

I have found the reset combo for the Samsung Apollo (i5800 & i5801). Since I'm Dutch, my solution has been posted on Tweakers.net, with images about all the steps you have to take. With Google Translate you can see the story in your language but most important is the reset combo: volume up + home + power. You will see at first a normal boot-up screen, but after that the options, like factory reset.

The story and step-by-step guide has been posted here:
http://gathering.tweakers.net/forum/list_message/34608693#34608693

Hi guys, 
I have the same HTC G1 I can receive calls but I can't access the menu because I wrongly typed the pattern, for your info I bought the mobile from somebody & i do not the google email for that person, can you please advise.

Thanks a million

Comment 359 works for me on HTC tattoo with android 1.6!

359 also worked on my Tattoo but only when I used @googlemail.com not @gmail.com

Can anyone with galaxy s i9000 are able to get out of this???

Can anyone with galaxy s i9000 are able to get out of this???

This is PREPOSTEROUS!!! Almost 2 years with a bug that still goes on?????????????

This is PREPOSTEROUS!!! Almost 2 years with a bug that still goes on?????????????

Same problem on my Galaxy S with stock 2.1 firmware on Vodafone Romania.

Not to mention that I've also got the 3 buttons issue on my Galaxy hence I cannot even hard reset it.

I was running away from Windows Mobile and now I ended up with this. 

Just bought a new Wildfire and have experience the same problem: Screen locked - too many pattern attemts, sign in with your google account. 
As the phone is brand new I hadn't even set up a google account yet but i have now set one up but i still cant fix the issue. 

Any suggestions please? 

i have the same problems as #383, stock 2.1 firmware and cannot get the phone into download mode to do a hard reset. going through the recovery mode and erasing user data doesn't work either. on the Samsung Vibrant on T-Mobile USA

Comment 127 worked for me on my HTC Magic running 1.6. Using <username>@gmail.com as the username.

it works with me with my gmail account and password "null"

it's strange

I'm sorry, but this is bullshit.

I was playing around with the fancy lock and did not expect this sort of critical bug to pop out on me. I have a new Samsung Galaxy S and am now locked out permanently. The 'null' trick doesn't work, nor does the spamming home button trick. I've now wasted 400 pounds unless I can somehow get it replaced.

This bug has been around for a year and it still hasn't been fixed. Get your act together Google. I've been a staunch Google supporter for years but this is inexcusable.

Same issue as others, galaxy s (vibrant), spamming home button doesn't work. I set this lock myself because I was testing an app (Prey).... please help :( 

Love the phone, but this is a MAJOR issue in my book. 

Same issue as others, galaxy s (vibrant), spamming home button doesn't work. I set this lock myself because I was testing an app (Prey).... please help :( 

Love the phone, but this is a MAJOR issue in my book. 

Great that they have closed this issues, as it is NOT solved. 

Hello, I solved the problem.

(greatly by dumb luck, my greatest weapon, controled subcontiously, of corse ;D )

[DISCLAIMER]; This is based on (in my opinion), a combonation of effects from apps on the phone. Details will be listed below. I hope this helps with more than it's humor~

Key Apps and stimuli incudes and are needed (pre-instaled)
-Alarm Clock Plus app.
-GOTO app.
-USB hardware cable.
-computer to trigger USB responce factor.

   The history of the phone "Motorola Droid", sent as replacement within seven monthes of the "ghost in the screen{gits} bug" (hardware issue), I bought the first when they came out, Phone is carried in left front pocket, at work(sun and sweaty, maybe a factor of the "gits bug?"), protective film over display(purchesed at Virision store), dust and sodium causeing keyboad sider bracket to be rough. a few days ago i realized that "gits bug" was back again.. *sigh*~

   Current Operation Situation(Progressional); pattern look enabled; 7am today I downloaded "GoTo" from "Freeandroidware.com" smart comments anyone?
I liked it so kept it. Hot part of the day and I'm tring out that cool new, with the pantz, pattern dance, and "ello gov'ner." was all i could think of as my primal earge told me ther's bad jojo a'foot. (First thoughts were "This app, that i just downloaded, from a site like that, is now asking me, for my G-account/pw... Think I'm that stupid? haha"
  
   As it turned out. I made a verry insoulting temp. Gmail acount with equaly insoulting password, for not even, a good hardy laugh.. bah!~ (hopeing I'd piss off some rookey)
  
   After trying all different login name/pw arrangments I happened upon a replicable easter egg method. Read on~

   At this time the screen would be hibernated but would resume display a second later with out any phisical interaction( multiple tests run on the spot) "gits bug"? "with the pants pattern dancers" put yo hands up, put yo hands up!! And thus I (seemingly) [thanks for the good humor comment 9], entered the pattern too many times induceing my pre-issue, your current. [DISCLAIMER]**  -At this point all i could do was scrole the slider across for a teasey preview of my messages, missed calls, and new mail. But yet with such a lovely UI, at least my day wasn't complete shit.

   My next attemp, still under the identity threat assumption, was to USB to my computer and try to force my way in. This added the trigger of the solution as it activates my "Alarm Clock Plus" app later in the sequence to unlock the phone. sequencual order follows as read below below)~

   After realizing that I was too lazy to research and learn the Lynix op. system tonight and settled that for now i couldnt get in. Can't USB sync if the screen is locking you out lol. BTW it's the weekend after a brutal 9 hour day. So instead i swopped to researching through google about a possible quick fix. Finding none. This Jolly Forum merely intised me to post this here is all :)

   With nothing to be found than a stale-mate with my phone i resorted to video games and everyone's favorite herbs. Soon followed by an idea to test the "Menu" sensore button on the droid while on the enlightened disply of my new 5 feature, bad-ass, "droid dose" phone. 7 features if you include the next screen option with it's "Sign In-Nazi" button. 

   Oh says I? a white box pops up with "settings" inside. Inside i found these options:
[GOTO Settings
[General
[ Enable GOTO [Checked]
[ Run GOTO Setup
[ Owners Name *
[ Play Unlock Sound [checked]
[ Disable home key [checked]
[ Disable Volume/Camera []
[ etc...

   Now I'm assuming it's the GOTO apps fault. So I Disabled it. Missing a step from memory here, it's possible that this dosen't matter because the net step i took would be the progression point to the solution. As my best quess would have been, me setting the device down to resume the ever addicting zombie beating sessions in my favorite game. The screen would have timedout setting up for this happening of chance.

   With the USB cable still connected to my phone sitting on my lap. I take my chances and power down for a restart. Now with my lovely GOTO app not running at start up. I find my phone at the Black Screen of Insanity. with no where else to go and now a shitty night.. no more previews of the messages I can't get to like on those dateing web sites that want you to pay :(

   So my next reasoning was a possible reaction as mentioned before *pharagraph #6, and probable new interactions from the app "Alarm Clock Plus." Which untill now would direct me back to the Lockout screen I was thinking about having put on a T-shirt.. Profit there? no.

   But now as mentioned in pharagraph #10 realted now to #6 and the USB cable suplying nothing more then a charge and the "Notion Bar" (newly view-able at the top with my "new mail" icon, 3G,[bars], battery, and time)
   
   Now either unplugging or replaugging the USB cable. The Notificaton bar displays the "USB" icon. Leading to the triggering (time of day being night; recognized by "Alarm Clock Plus" thus bring me back into it's screen. Where as this was useless before, now the buttons at the 4 bottom were operating properly. By pressing the (On-Screen "Home" icon. Not the phisical button) I was taken Home ^_^
   
   It seems that this only works around the problem and if the screen times out. I goes back to the Lock-out screen. But as I said before, this method can be done replicated as a working, temp, loop hole, past this issue.

There's a lot more to this I'm sure such as me providing a listing of apps, opperations, data, etc. I'll watch this forum and if need be. Can post additional info tho I feel it of no real importance.

Now that you(the reader) can possibly repeat what I have done. You should have an open indow into your phone and I would seggest your first steps through to be to your phone's settings. Where you can disable your pattern (should disable lock screen there too as it will possibly apper to pesture you if the method should be altered and still work as my tests have proven to me.
 
Best of luck to all of you and hope this gets around~
Be safe. 

AHHHH!! I guess the "insoulting email" i made was used to post this. eh... I wont be useing this email as it serves me not but for a laugh. If a reply seems serious enough i will PM with another contact address. 

PS. The GOTO setting can be reached via the GOTO Lock screen display. Pressing the Minu button whilst on this screen with bring up it's setting.

I found a way to EASILY get back into the main page!

Restart the phone and the moment you see the emergency dialer when your phone is all slow and shitty tap emergency and home over and over until you get back in the main phone it told me I had no recent apps and went back into home screen instead of lock. Worked first try for me

Okay after playing around with the phone for a bit no one else's method of fixing it was working for me even changing settings.db, I figured out it was due to me having a facebook account added AFTER I added my google account, so it's literally trying to login to your facebook. I added a third account my other google and attempted to log in with that, worked and I set up a new unlock code

it works with typing in your username, and as password, type:"null"
it worked somehow on my 5700 spica :)

null as password is genius (HTC Magic Vodafone)

Samsung i9000 Galaxy S Too much attempts to introduce the correct pattern to unblock it. 

The problem: 

Dear: A few weeks ago I bought a Samsung i9000 S Galaxy, with the function "unlock pattern" working. 
A few days ago a co-worker playing with my phone, tried several times to unlock it by entering the wrong pattern, which occasions that the phone will block indefinitely. As an option to unlock it you need to enter valid user name and password associated with your phone's Gmail, it is there that begins my big headache. I tried entering my username and password which was associated with the phone but told me that the data was incorrect, I clarify that I have configured, enabled and operating a 3G data connection but I could not make it work. I read countless posts where indicated a number of possible solutions, from testing with password "null", try without the "@ gmail", try "@ googlemail.com", etc, but without success. I also tried typing the hidden codes of hard-reset, but do not work because it only allows emergency calls. Obviously I tried turning off the phone, start in recovery mode with all possible combinations of buttons and even tried to flash the rom connecting the phone via usb cable and try to start it in "download mode" but the combinations of buttons do not respond, the phone starts without stopping. You say I have had not enabled the "USB debugging mode". As indicated in this post http://code.google.com/p/android/issues/detail?id=3006 the problem that I cannot unlock the phone through my GMail account is due to a bug of the Android Operating System. I contacted the seller and told me he has a phone like mine with the same problem and have given no solution yet, I also got in touch with the support of Samsung, which I am still waiting for a response. Clearly this problem is due to an operating system failure, if you also added the keylock that comes from factory to enter in "recovery mode", "download mode", etc. It is a very complicated situation with the phone because I tried everything with no luck. The number of people affected with this problem is growing and still there is no solution from Samsung and Android. I thought the Galaxy was a phone i9000 S without problems, but clearly I was mistaken.
After much fighting with the local Service Samsung in Uruguay, in the Call Center in Argentina and Spain, all we received were automatic responses to emails sent to Samsung with this reply "You should contact the local Service Center, the only solution left was to find a solution on my own. I would emphasize that Samsung service is very bad

The solution: 

 1) I put my SIM card 
 2) I called from another phone and answered the call 
 2) Press the touch button that is on the left winged “home” button 
 3) There appears a menu with 3 options, "Contacts", "Notes" and "SIM services” 
 4) I selected "SIM services" and lower the drop-down menu at the top.
 5) Press the home button (the square in the middle), I went to the main menu, Settings, Privacy and data factory reset. 

I lost all installed applications and some data but I got my phone back, hope you find it useful.
Besides the problem of not being able to unlock the phone to my GMail account due to a bug in the operating system is also a security problem being able to access the menu while the phone is locked. Imagine this situation, if someone tried to steal the phone and try to access the critical information it contains, even though it has the pattern blocking enabled, using the solution provided you could access the contents of the phone even when it is locked for security,  the thief could obtain critical information from the company that you work. Really unfortunate.

http://www.samsunggalaxysforum.com/samsung-galaxy-s-how-to/samsung-galaxy-s-i9000-too-many-pattern-attempts/ 

How has this been closed? I have a Samsung Galaxy S which is now useless... i've not found any of the suggested fixes to work.

I was able to unlock mine after several hours. the solution is simple actually (on a Galaxy S) too: you need to have someone call you, then hit the back key (maybe several times I don't remember exactly), the home screen appears, then you can find elsewhere what to do.

such a bug is really unacceptable.

I meant, hit the back key, after answering the call.

Issue still present on Samsung Galaxy S. No OS update is forthcoming on that device, either. Issue needs to be re-opened.

Same problem on a Milestone 2.1. The problem is not fixed.
I am very dissapointed with google and android

Same problem for me with galaxy s!!!! Help!!!

same problem with my galaxy s!!

The password "null" trick worked for Android 1.6 on the Google ION / HTC Magic / tmobile myTouch phone. 

Phone Specs: SAPPHIRE PVT 32B DEV S-ON G
HBOOT-1.33.3004 

 yannik.remacle thanks! i cant believe google made such a big flaw and also a major security breach 

Samsung Vibrant/Galaxy S:

Hold down BOTH volume up and volume down and press the power key. 
Factory reset. Congrats, you just lost all your data.

...and I still don't understand Samsung's need to give so many different phones the same name.

I had this problem also. And by reading the post #396, I tried the solution of removing my facebook account. And it did work!
What a pain!

Samsung Galaxy S - Orange UK

I have tried the following fixes

- "null" password
- hold down the down volume, power button and home at start up (phone won't start, have to release the power button)
- Hold down the up and down volume button and home, same as above
Receive call and click sim services (goes back to log in screen
- using my facebook login & password
- using facebook password with gmail before the @ symbol
- using my gmail account without the @gmail.com

I spoke to samsung support for a hour and tehy said, user error, take it to service center.

I have taken it to a service center and they explained that they could not re-flash the phone but would have to send it back to Samsung, and that will take 2 weeks and be out of warranty and would be chargeable.

They also mentioned for the last 7 months since they have been offering Samsung support as an official service center this issue was recognised as within warranty for 5 months, and then Samsung changed it.

after several attempts - and 2 hours lost - null password worked for my tattoo phone. 

google - you've got to make an email work around for this. 

the totaly fuck is motrola 

This problem happened to me. 

It works with typing in your username, and as password, type:"null"
It worked on my HTC Magic :-)

Solution:- Login from your computer on google.com -> go to myaccount ->change Password -> logoff. Now try to log on from your mobile you will be able to login.

Regards,
Rahil

above solution worked on MyTouch

works on my hero..
see comment 397

I'm having the same problem with a week old Galaxy S. I tried all solutions above and I still can't get to recovery mode (I don't think the phone even has it). I am surprised this thread started over a year ago and there hasn't been a clear cut fix. Very disappointing Google.

I have a 2 week old Galaxy s i9000 and i am unable to use it. My kids tried to unlock the pattern and its locked.... I tried all the solutions given in multiple forums and nothing seems to be working.. please help me if there is a fix to this problem. 

I don't understand that google would ignore such a bug for so long. I have tried all the tricks mentioned above, which appearently have been actively fixed by Google to prevent security problems, but they didn't have time to fix the actual bug. So ridiculous.

#416's comment (Solution:- Login from your computer on google.com -> go to myaccount ->change Password -> logoff. Now try to log on from your mobile you will be able to login.) I truly thank God and Rahill for the help.

Comment No. 422 Maybe this worked for your phone but none of the methods above work for the galaxy s I bought last week from gitex. If this issue isn't resolved soon, I will have to issue a warning to all company staff and friends in my blog to avoid android at all costs since google/samsung is so careless to deal with such a small issue.

my galaxy android phone is less than 24 hours old. i was using it. then put it down 10 mins later it locked me out. it won't recognise my password. 

i hadn't set up the email account yet so that is not an option for me. my service provider (O2) is saying i can just get another one. 

that will make my third in 3 days as the clock auto update doesn't work either. the second one's auto clock does't work but i just decided to take off auto synch. 

thankfully i have found this forum and know that i am not going mad. 

off to get phone no 3! 

I can't even hard reset my device (Galaxy S i9000 with android 2.1)

Manually:

- I tried holding the volume down and press/release power button
- I tried holding the volume down and volume up and press/release power button
- I tried holding the volume down and home button and press/release power button
- I tried holding the volume down and home button and press/release power button
- I tried holding the volume down and volume up and home button and press/release power button
- I also tried all of the above while USB is plugd into my pc

I installed the android SDK and tried using adb reboot recovery as suggested by a guy in youtube but it returns an error "device not found" and when I investigated someone said that you have to have USB debugging enabled on the phone but I can't access the phone to do this.

I think this is the begining of the end for Google/Android

The problem is that Google didn't even care to mark this issue "Critical" even though it is so far the worst bug I can think of.

I have had an iphone for the last three years and I never faced a problem like this....never... and this stupid Android phone has only been with me for a couple of days.

Ok, I did it!
I dont know if I could explain it, but here we go..
In a few words: 
1.-reach the format menu (wipe & other options...), and select factory reset. reboot.
2.-in the screen where we have to put our google account, call yourself with another phone
3.-home button and go to settings, blabla, factory reset.

and we got it.

For  reaching that format menu, I tried lots of things, but finally i reach there pressing and releasing power button, and then home, volume down, and power. Here you can move through options with volume up and down, and enter is home button.

I went to google.com on my pc and started creating a new account so google calls me for activating the account (i hope this international calls to be free for me!)
Answer and press home button, and  go to settings, privacy, factory reset.
The phone will reboot and our phone is fixed...

Sorry about my English. 
Please try what Ive told and answer, Ill try to help you.
Initially, I couldnt reach format menu, nor downloading menu... I couldnt reach an unlock home menu when i pressed home button during a call... 
good luck boys

I recently got my Huawei Android M860 from cricket and i am experiencing this trouble and i do not know what to do please help me =(

>>>>>>>>>    just update your phone trough samsung kies to newest update and after it installs, retry the email and password.. bug is fixed and now it works. hope this helps!  <<<<<<<<  

"Too many pattern attempts"-bug, what worked to solve the problem on my HTC Hero (bought in Belgium): typed in my usual e-mail address, replaced my usual password with "null" instead (without the "'s). Thanks a million to whoever worked this out!! 
Really disappointed with Google/Android: it's my 2nd critical bug in 11 months!

This has happened to me too.
I played around with it and im locked out.

Ive even tried the word "null" as the password and it wont let me in. How do I get in without losing all of my contacts?

I just got a new dell streak just over a week ago, my friends thought it would be funny to lock me out of my phone for a few hours(as what happens on iphones) none of my gmail accouts unlock it and i have just wasted £500 on a large brick

I managed to sort on a Galaxy S, but not without a reset. I called my phone from another a few times, trying to get into memo or contacts on each call. After c. 5 trys I was let in to the memo/contacts, then kept going through the menus (left button) to try bring me further into the phone e.g. memo - type memo - send memo - via messaging then home (centre) button. This allowed me then to perform a factory reset in setting/privacy/reset. 

This is the same problem on Samsung Captivate,which lead to me having to get a new phone after 4 weeks.  It's the same issue, I forget my password, tried to get in with no luck, then tried using the Google account login and that doesn't work either.  This is a major bug as it leads to carriers having to give new phones to customers every time because this is considered a defect.  FroYo is way cool but come guys and knock this out already, it should be easy.

HTC Legend also shows this issue... FIX IT!!!

I've just tested this on my HTC desire after seeing this bug on engadget, i'm using stock HTC firmware and i've had no issues with this.

I entered my pattern wrong 5 times then immediately hit the "forgotten pattern" button. The device asked for my google username and password  user name was entered in full ( i.e.  xxxxx@googlemail.com )
i then hit the sign in button and it asked for a new pattern. after i entered the new pattern i was retrned to the home screen.

my device info:
device: HTC desire ( A8181 )
android version: 2.2
BB version 32.44.00.32U_5.09.05.30_2
kernel version: 2.6.32.15
build no.: 2.10.405.2


I've also done this on a htc hero in the past, i had genuinely forgotten the pattern at the time and no issues were encountered at the time.

I had this issue during the second day after I had bought Samsung Galaxy S running Android 2.1, fortunately I had just configured the Google accounts and was able to reset the screen unlock pattern after I had forgotten about it. Came to know only just now that this is Bug!

Samsung galaxy s phone  EPIC 4g.  Did the phone call fro another phone thing.  It worked.  Then I managed to get into the phone while still on the call by pressing the menu button.  Got a screen that said memo.  got into it.  saved a memo.  Backed out.  got to the home screen.  went to settings. disabled the lock pattern.  removed my facebook account.  re entered a old gmail account while my new account was still active.  powered down the phone, entered my email address and pass(of my main email) and voila, it worked.

Samsung Galaxy S (Fascinate) on Verizon. Andriod V 2.1-update1. My phone is rooted.

Here is what I did to unlock my phone. I am not sure if all of it is necessary.

1. I changed my google password from my computer
2. I called my phone from another phone
3. Pressed the home button
4. Created a new memo
5. Under Settings, Accounts and Sync, deleted my facebook account
6. Under Settings, Location and Security, I disabled Require pattern
7. There was a red triangle icon in my notifications
8. The notification was that my password to google had changed
9. I entered my new password
10. While still on the call I got back to the screen to enter my gmail account and password to unlock the phone
11. I again entered my complete email account
12. I entered my new password

The phone unlocked and asked for a new unlock pattern. Apparently it turned back on the Require pattern in Location and security. I entered the new pattern and all is well.

Hope this helps.

I believe I FIGURED IT OUT, at least for myself. I was going through the same trouble as you all. Pattern failed 30 times and the only thing the GalaxyS would accept is a "Google Username or email" and a "Password". 

Finally, I recalled that I used Youtube on the phone but it using was an account seperate from GMAIL. When I put the Youtube credentials my phone unlocked!! What a relief.

Once logged in, I reviewed Settings > Accounts and Sync and saw 4 accounts listed, two of which were from Google (my Gmail and my Youtube). It seems the phone placed my Youtube account as a primary (perhaps it uses whichever account was established most recently, couldn't tell you).

I'm assuming if you have any other Google Services with separate credentials, the same may apply here. Good luck.

Just type null as password.

Dont know why but it worked on my Samsung Galaxy.

Credits to candycane1739 here:

http://code.google.com/p/android/issues/detail?id=5733#c6

And may I add, this is a HUGE security breach!

I'm a big Andoid fan, especially because of Google integration, but this one made me start to think iPhone...

I have read a number of posts and tried all the uggestion. nothing worked for me. even the ones that the authors of the posts say they were able to unlock their samsung galaxy s with, it did not work. 
so much annoyed and i hope to find a solution from google. 

I got locked for 4 days!!! Yes FOUR DAYS... grrrrrrrrr.

i could not afford to hardset my phone because there was evidence in there that might save my ass in the future. so i patiently waited. i tried every day. like there was no forever but not giving up hope.

i tried all the stay on call while pressing the back button, nothing. I tried changing the password online - nothing, i tried entering ALL the possible google accounts i can think of - nothing. i tried typing null on both spaces - nothing then..

i tried entering the google account, then entered NULL in password ...viola it worked, i unlocked myself after 4 days.

i seemed like forever. 

thanks to whoever suggested that solution. try it. every phone might have different stroke. :)

I tried what 

For those who haven't gotten past that pesky lock screen, I have a fail-proof solution. Let me know how it works!
http://www.youtube.com/watch?v=DrrNXqbbuIA

OK, omg.Im using GALAXY SPICA i5700, I was in panic when i got this freakin problem well. I followed the same thing by larryleonidas, Nov 12, 2010 does.

Since i use youtube on my phone. I entered my username and password. and it worked. =] 

Thanks a bunch. 

i can't to call myself because when i putted my sim my phone (huawei u8230) need an SIMUNLOCK block reset KEY
HELP ME PLS!!!! e-mail:zoli_b13@yahoo.com

After struggling to try every option on here for hours, I finally figured out how to unlock my HTC Hero. I'm not sure it will work for everyone, but it's worth a shot when you've exhausted every other option without success. I went into my gmail address and changed the password first, so that I knew I was using the right one. After that, I went into my google settings on the computer and went to the tab "Accounts and Import." After you open that, go down to "Google Account Settings." From there, you will see "Multiple Sign In." Go to that page and change it to "On - Use multiple Google Accounts in the same web browser." Click the checkmark in all four boxes and then save. This will now allow you to sign in on your computer, AS WELL AS your phone. This is where my problem was. Once I was able to sign into both, it accepted my email and password on the first try on my phone. I was then able to access my phone again with the original pattern I had locked it with. From there, you're back at your main screen, without losing anything. I hope it helps.

this works even if you already have a google account just add the second one

http://www.cibermanuales.com/sistemas-operativos/android/unlock-android-phone-pattern-security-lock-fails

this works even if you already have a google account just add the second one

http://www.cibermanuales.com/sistemas-operativos/android/unlock-android-phone-pattern-security-lock-fails

http://www.cibermanuales.com/sistemas-operativos/android/unlock-android-phone-pattern-security-lock-fails
yes this works.

this shit happened to me too n im outraged i have very important phone calls expected from too many ppl for this bullshit. anything for daamn money!

PLEASE HELP ME !!!!!

I have a HUAWEI u8320 and I said''Many patterns Attempts to "unlock .... how do you,? Please help me.!!

Hello people, I used null but it didn't work then I used my real password and it worked! The trick is to use your username @ GOOGLEMAIL.COM instead of GMAIL.COM. Mine was HTC Desire
Cheers.

HELP!!!  I have a HTC Evo and I left my phone at a friends house (on accident) and when i came back a few hours later she had tried the pattern too many times and has apparently bricked my phone.  I have been googling around for hours and have tried many things.  I have tried null as the password, ive tried calling it, reset the gmail password, tried all the variations of the gmail domains and it wont work.  I can log into my gmail from the computer, tried resetting password.  I PISSED and I DONT WANT TO LOOSE MY NUMBERS and TXTS!!!!  I Cant seem to find much info on a work around for the EVO, its always some other phone none of it works for me .... any help would be great......also  when i try to unlock it with the gmail account and password it says "i have drawn an incorrect pattern 5 times and to wait 30 seconds to try again, but it doesnt let me have a pattern screen   Im SCREWED   I AM SUPER ANGRY THAT THIS BUG IS ALMOST 2 YEARS OLD AND STILL IT HASNT BEEN FIXED

Thank you so much #93, your a life saver!:) Entering "null" as the password, definately worked for me!

I entered my security lock on my phone too many times and locked myself out.  I know my sim and could still get into the phone but I couldn't get any further than the 'log in with your google acccount' page.  I tried this several times and it just would not accept my details.  I rebooted the phone about 20 times and eventually, I found that if you turn the phone off, take out the battery and then put it back together, you then need to press the 'home' button and the on button at the same time, then when it starts hold the volume button till it vibrates.  You phone should start in 'Safe mode'.   You need to be in rage of 3G and then it "should" allow you to log in using your correct Gmail details. 

None of the above suggestions work on my Samsung Fascinate. Please help!

Thank you #93.
Your suggestion worked!!  (MyTouch)

Frustrating problem.

I have VZ Fascinate. My niece was playing around with the pattern and locked the phone. I tried all the above suggestions as was not able to successfully unlock the phone. PLEASE HELP! 

myusername@youtube.com worked for me, and it's true myusername was a youtube account which i entered into phone at first poweron.

I have the same problem and no solution has worked for me. Please help !!!!

we just did the NULL in the lockin for the gamil account and it worked, thank F***
Thank you (comment 443 alphabetsoup101) 

I work at a cellular repair center and I see this issue VERY OFTEN. I'd say that we have at least 2-3 Android devices come in a week that are having locked out issues. A few of these people are unsure of their information, but the majority do. We have been able to use "null" as the password with limited success. Some devices it unlocks, others are not so lucky. But we have performed a hard reset, then the customer turn around and enter their gmail address on the phone and it work! So, what I'd advise, if you're locked out, is try putting in your Gmail and typing "null". If that does not work, log into Gmail on your pc, make sure your contacts are backed up, and then search for a key combo to hard reset your phone. You will lose your SMS and other info on the phone. However, you will have a working phone once again!

On reg to (comment 465 by techkarr)

I have tried everything you have mentioned and still no joy. Unfortunately it’s a bug that Google haven’t got around to fixing with the sounds of things. Even down to Android 2.3 which is still affected.

I have just bought the new Motorola flip out and the only way to hard reset the phone is by using the phones menu system/options rather then key combinations etc.

I called my network providers and they have never heard of the phone and couldn’t help but gave me the option to send it in for repair. I tried to explain that it’s impossible to get into the phone and there is no other option then to class it as a fault and a replacement. That’s if the guys have software that can bypass this, then good luck to them.

I am shocked Google (one of the biggest known names out there) can allow this to be happening on new handsets as well as those that are already affected!

I think this needs to be addressed with high priority as even those with up to date handset and using Android 2.3, are still being affected at a high rate.

Get a grip Google, you will loose customers for this reason. Yes I agree, don’t allow your phone to be locked out, but like many above me, what if you have kids or friends in that matter who decide to mess with your phone not realising its going to brick it completely? I for one didn't realise it did and for the money I am paying, would have thought it was stupid proof, not dummy proof.

Just some key pointers for those that have this problem and others....

Sale of Goods Act, Faulty Goods.
Relevant or Related Legislation: 

Sale of Goods Act 1979. Supply of Goods and Services Act 1982. Sale and Supply of Goods Act 1994. The Sale and Supply of Goods to Consumers Regulations 2002.
Key Facts:

• Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).

•  Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description.

•  Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety.

•  It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.

• If goods do not conform to contract at the time of sale, purchasers can request their money back "within a reasonable time". (This is not defined and will depend on circumstances)

• For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).

• A purchaser who is a consumer, i.e. is not buying in the course of a business, can alternatively request a repair or replacement.

• If repair and replacement are not possible or too costly, then the consumer can seek a partial refund, if they have had some benefit from the good, or a full refund if the fault/s have meant they have enjoyed no benefit

• In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty) and should have reasonably lasted until this point in time (i.e. perishable goods do not last for six years).

• If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty)

• After six months and until the end of the six years, it is for the consumer to prove the lack of conformity.

Q1. What is an inherent fault?

A fault present at the time of purchase. Examples are:
• an error in design so that a product is manufactured incorrectly
• an error in manufacturing where a faulty component was inserted.
The "fault" may not become apparent immediately but it was there at the time of sale and so the product was not of satisfactory standard.

Q8. Can I claim a refund on sale items?

It depends on why you want to return them. The Sale of Goods Act still applies, but you are not entitled to a refund if you were told of the faults before purchase, or if the fault should have been obvious to you. Also, you are not entitled to a refund if you simply change your mind about liking the goods.

I forgot my Google Account password and is not open lock pattern

..htc magic..my phone...please help ?????

its 2011, and issue still exists with no solution provided. i have locked galaxy s I9000 android 2.1 phone for a week now with all my important data in. I don't want to factory rest. and none of above mentioned workaround work for me.

is there any solution ???

Is google is not looking into this issue as its free? Why google introduce this feature if they don't have solution for this. It's very critical issue.

Shame for google for not solving this and still earning money for Androd.

Google, seriously...what the hell? You say this is resolved, yet it is not. 2011....it has taken YEARS! Huge issue, fix it immediately 

Hi.. Yesterday exactly same problem... On branded Samsung GT-I5500 no solution works. I paid about 50$ for flashing my device - my mobile operator offered me sales return, but it takes about month to solve that this way. Forget about 50$, this is nearly impossible - 3 years of developing android and no fix? some patch lost? or what the hell is going?

i have a LG gt540 optimus (android 2.1) and i had it in my pocket as i was walking, so when i took it out it asked for username n password. 

when i typed it incorrectly it immediately told me it was incorrect but when i type the corrent e-mail and password, a little window comes up, blurring out the background, saying "Checking..." and its just stuck on that.

and wifi is switched off so there is no internet access for the phone so please can i have a solution because i dont want to reset my phone, this is just annoying.

correct*

i tried everything said here & nothing works to unlock my phone! i really need help!!

same here my lil bro tryed too many times i mean cummon google wtf!! i know my gmail n pass but still 

hiya
if u havetoo many pattern and fail to sign in google and password well it is still not working.
also i have two google email and password and it fail sign in..it fail again.

if u want factory reset ..well it still wont work. it still lock pattern.

so i will call vodefone and sumsang too to find out if they can help (heard they cant help but replace new phone) but but i heard other story..if u took battery out and leave it for one month then returned battery back to mob. it work..but it was nokia..but i never try my galaxy s...i will try that after that if vodefone and samsung cant help.

very sorry abt it

i have this prob as well and i have locked it on a gt 540 optimus and i can't sign in i wouldn't mind to reboot my phone as i only have a little stuff on it, but i do not know how to reboot it can any1 help me? 

Try this one without a factory reset... worked for my Galaxy-S:

http://www.ultratechy.com/how-to-unlock-android-phone-after-too-many-pattern-attempts-without-factory-reset/

I figured out a workaround for the Samsung Captivate.
please see: http://themgtk.com/kids-strike-gaining-access-locked-samsung-captivate/

I have android blaze how can I factory reset it I'm so lost please help jhargrove89@gmail.com

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meu cel travou no tentativas padrao e agora nao da nem pra por a senha , eu sei quel o usuario e sei a senha, so que quando aperto fazer login , ele nemc arrega!
pqp

typing password as null worked in HTC hero. Shame on google

also ich habe das muster aus spass 5 mal falsh eingegeben(total idiotish) und dan 30 sek gewartet und dasn nochmal(ich weiss das ist blöde) und jezt solll ich eine gmail adresse mit passwort eingeben weiss aber nicht einmal mer die e mail adresse  was soll ich jezt machen ????????????????????? bitte helft mir

I bought this phone with birthday money while in Miami on holidays. I was assured it would work in Ireland and am since left with a phone I cant use because it would let me log on to google or bypass this option. I have been in touch with the phone support people from the shop I bought it from and they send me an email tell me how to reset it but the same thing just came back on the screen. I have it 2 weeks now and cannot use it and its like I threw 300 dollars down the drain! Im so mad I feel like throwing the phone at the wall!!

I am having the same problem. My droid was in my pocket when i pulled it out it was locked due to to many incorrect password attempts.

After failing the pattern too many times and click the button, it will tell
you to login with your Google account to unlock it. However, it always
returns 'Incorrect username/password

Just had the same problem with my htc hero.  I realized that my wireless connection on the phone was off which is why i could not enter username and password.  This  is how i fixed it.
1.  i went online using my computer and accessed my google account to determine what my actual gmail account username was.  I reset my password thereby prompting an email.
2. i called my cellular from another phone, answered it and while the call was open pulled down my notifications window to access my email.  I was able to click on the email from google with the link back to google.  Once i pushed the link it notified me that i could not connect because the wireless on my phone was off.  It allowed me to access that part of my menu to turn the wireless on.  I ended the call and retried my gmail username and password and it worked.  I was able to turn off the pattern lock completely.

Hi all,I have GTI9000M galaxy S.Probably I was too confident of unlocking my phone by using gmail account that I gave it to kid to play with.She played with the unlock pattern enough time to lock the phone.Then confident of my android,I put gmail user name and password to unlock and ah! I got "the invalid user name or password" message.Later found that this is a major bug.
Now I am stuck with a locked phone.I am sure this phone is not trying to connect to my google account as the message is coming instantly in other wise too slow network.I have tried above methods only in vain.It is not even giving factory reset option on doing "volume down and power key press...".
Can any one suggest any ways to get the phone back to working mode.
Thanks

Oh! I got my phone working.I have to use factory reset.for GTI9000M, the combination for getting menu for factory reset is :
volume Up +menu key+power.

Thanks!

Hi.

Well, I have a Brazilian version of Galaxy S (i9000b), bought last month (android 2.1) locked by too many pattern attempts and the bug in Google credentials validation. Nothing I found here or on the net worked for my case. Ok, I accepted the idea of loosing all my data. 

BUT I COULDN´T! 

Why? Well, my phone has another bug and the two together really LOCKED my phone! I just can´t do the three keys trick to get to the recovery or download mode! Also, of course, I can´t get to the phone to set the USB debugging mode!

And now what? Any ideas? Does Google even respond to the post in this foruns?

Good luck for all of us!

Got to say Google.
One, this is taking way too long. If you can't deal with the "backlog of complaints" and finding a permanent fix then just contract the programming out to another company and you deal with the Admin Crap.

Two, Fair enough all these fixes can help people like us with a genuine problem, but if the phone gets stolen and this is discovered then they have a working phone with ALL OUR DETAILS ON IT!!!! 

To Do list for Google programmers:

1. Contract the Programming work out. Nearly two years you've had this problem and you still haven't fixed it. Maybe someone else can, and lets face it... YOU HAVE NOTHING TO LOSE!!!

2. Fix all the bugged forced entry fixes on this page. It compromises our Privacy, which as the producers of the progam, you can be sued for selling a product that is not fit for purpose (namely the security features built into the ANDROID OS).

Sort it out or tell us that you can't.

Got this problem today...it sucks. FU google.

factory reset (hold Home on powerup) then open hold alt and w same time

I HAVE THE SOLUTION..........i tried everything then got in touch with the trader i purchased mine from. he told me to go to the manufacturers website and download new firmware on my pc, take the folder called script and put it on memory card and put into google android or phone and restart. it worked!!!!!!!! you can also go to www.slateroid.com for firmware

I completed a software download on my HTC desire. After it completed by login screen was now a pattern where it previously had been a keyboard. As I only have a text password and no pattern set I am now locked out. My default google account, used when registering the phone, does not register. Probably two issues, but net result is same. 

I have a HTC Magic. A fix that worked for me was:
- type your gmail username (without @gmail)
- type "null" as password

Good luck everyone!

Comment 503 by wojciech...@gmail.com, Today

i just did that, but it says controling. i have been waiting for it like 15 minutess.
how long had you to wait ?

Comment 503 by wojciech...@gmail.com!

>> It worked for my Samsung Galaxy!!! THANKS MAN!!! 

Pffffffff!!!!

I'm also now officially locked out.... my phone is now a brick with lights...

On my Samsung Intercept with 2.1 Eclair, I'm experiencing the same issue.  I have tried using a "null" password with no luck, and am sure that I'm using the same account and password I used when I first set up my phone.

comment 503 worked for me as well.

- type your gmail username (without @gmail)
- type "null" as password

Thanx wojciech

android 2.1 galaaxy 5
1. change google psw
2. make battery almost rujn aout
3.restart phone
4yuo'll get a meesage about battery res s batterry ussage
5press button back
6. go where is your acount and shyncronization
7 sinchronise your google acc and in the top you should get   meesssages aying bad password change it
8. restart ot just press the red button and in[\put the new passsword

Didn't read the whole thing.

LG GW620

Typed "username"@gmail.com password=null

it worked.

i have the exact same problem as some others as i set up a google mail account and only for my LG phone and due to my friend entering my pattern too many times it took me to this lock screen and i have tried all solutions and cannot find any solution that will fix the phone. Smart phones arent very smart if they do this to so many people. 

anybody know how to unlock the HTC incredible ,,im loked out i have try everything and nothing is working plse help

Ok i use the Sony Ericsson Xperia X10, and what happened is that i was messing with my pattern screen to see the combinations i could make(which i know mine extremely well) and a little message popped up saying*Too many failed attempts you may try again in 25 seconds(started counting down)* then the stupid thing takes me to the google sign in,but i dont know what the info is, and even though i tried every possible combination to get sign myself back in, it didnt even delay for a milisecond before it said*Incorrect username or password* and i have great wifi setting (that are entered into the settings of the phone) and ive tried all the solutions(ive read bthis entire thread) and none work except one when you open keyboard setting but that only opens up for enought time to read the 1st word not to press anythingg, ive only hadthe phone for 5 days so im prepared to do factory reset but i need step-by-step detailed instructions on how to do it, and for all the others who have similar probems good luck luck on solving your issues. My full email is evans.tyler1015@gmail.com please contact me if you have a solution, thank you

i have a zte racer and it has been locked and now it says too many pattern attempts and i forgot my gmail and password, what shall i do now? 

the 3g connection of my phone was turned off, and i can't turn it on again, in the other hand i have to unlock the password by google accounts, what should i do?
help me please!!!

I have the same problem on my HTC Wildfire. Wouldn't accept my code and then prompted for google account details. None of the above has worked and I'm desperate as I am travelling tomorrow and have to have my phone. I was considering buying a galaxy tab but now thinking i-pad 2. I hope somebody from Google is reading this and can help !

thank you google for android 2.1.1 without this "future release" critical bug

samsung galaxy s - vibrant. I managed to trick it by hitting "reject" as i called from another phone and pulling down the screen with wifi bluetooth gps and silent menu. From there I mounted the usb to my laptop and pulled all my files - pictures, etc. off of the phone. Then I performed the delete user from the phone, which gets rid of the screen block, but also gets rid of all your aps, settings, customizations, etc. Grumble. Definitely a grumble, this bug. 

i have this phone from metro huawei wtvr what a crap but reading the reviews above i think is not the only phone has this problems and many others it seems that google account have part of this problem and even worse they are so crazy on protect data in case u lose your phone that even u can be without getting in to it , if a thief or someone find your phone they will do a master reset cause they dont care if u lose data info now in our cases what doing a master reset make u lose all ..just not fair ....i lost about 800 contacts and pics and all

i dont believe in ppl telling the fix the phone without data loss not possible and in my case im getting a new cell phone i lost all the data but google and metro lost a customer and with me many more ......thx for your time ...im so upset ...

Unbelievable!! Just occurred to me too while my phone was in my pocket. Brand new phone. Can't get into it!!! Seriously pathetic effort Google!
Have tried suggestions of hitting home while being dialed, emergency button, etc. Can't get it to unlock. The Google QA manager should be in serious trouble over this!

This problem just occurred to me. I have an Evo 4G. 
None of the things below worked:
- Changed Gmail password
- Tried to access using 3G, my Wifi was on so I had to turn my router off to try
- A bunch of different combinations

The real cause of the problem is that I am using Google 2-Step Authorization. After I disabled that (via Gmail account settings from a computer) the login worked fine. 

I guess I could have tried using a new generated application-specific password, but I just disabled and enabled the 2-step process.

 Atlast i managed to find the solution to unlock the phone which is locked by wrong pattern attempts for more than 5times.
       It seems there is a bug with android unlock the screen with your google account.Even if we give correct credentials it is saying invalid username or password , i found that this is basically due to my phone having multiple account sync(facebook, twitter and gmail).If we have only one account sync(gmail) then unlocking based on gmail account is working fine.

Follow the below steps to unlock:

1.If u r unable to unlock with ur gmail account ,that means that ur mobile is having multiple account sync.
2.If ur mobile is having any of the apps that shows ur battery usage statistics ur job will b easy , in my case iam having "SuperBox" app. If u dont have this app just go to market.android.com , sign in with ur gmail account and install the app on ur mobile.
3.Now just make ur mobile battery go-down , at this time b4 ur mobile goes switched off(as ur battery have no charging) the" SuperBox" app will display a pop-up of battery usage , click on battery usage button.
4.Now press home button.. , it displays ur home screen , go to settings -> Accounts&Sync -> Remove all the accounts except ur gmail.
5.Now ur having one account with sync.. , go to unlock with ur google account screen , and provide ur gmail id and passwd , it will gets unlocked.

This process worked for me.. , and hope it works for u also..

just call your number and it will be unlocked for a while, then change the options

enter your email without the @gmail.com part
then put null as your password and it will take you to setting a new code.
it should work

READ!!!

1. living in the uk use @googlemail.com , username@googlemail.com and the password null.
2. or @googlmail.com password null 
3.i tried over and over again till it worked.

I was battling this problem for a while today on my Samsung Spica i5700 .. None of the key combination worked and Samsung advised to send the phone in for repair (with cost)

However, I realized a workaround: after inputting sim-code the phone connects to mobile network (at least mine did) meaning it can accept calls.. So I called my phone and was able to answer, then it was only a matter of going into the security menu and disable the lock screen.

Hope this helps!

enter your email without the @gmail.com part
then put null as your password and it will take you to setting a new code.
it should work


this worked for me!!!

i got a different problem tho it may be the same as other people out here, i turned off my samsung galaxy spica to charge yesterday. after that, when i turn it on, the blue screen appeared so slow. i took my lunch and when i look at my phone, the blue screen is still there. i tried to recover, the volume down + call up + call down, it work but the blue screen is still there, can anyone help me?

Disable Google account's 2-step verification works to resolve this issue in my case.

If 2-step verification is enabled, the Android device is using the 16 alphabets password which was generated under "Authorizing applications & sites", instead of using the actual password for the Google account itself. That's explains why my correct password for my Google account cannot be used to unlock my Android phone.

To resolve this issue, I temporary disabled 2-step verification for my Google account. Then, I'm able to use my actual password to unlock the device.

This has just happened to me. Samsung Galaxy S. Latest android to date - T-mobile and i cant doa  factory reset witht he 3 buttons because its been taken out of this model!

hey 

just had this problem on my samsung galaxy portal and if you get someone to phone you, answer it then press home, go into settings and turn the lock off, hang up and you should be able to use your phone again

Comment #529

Thank you!!!!

This is how I got past the username/password screen and immediately into the screen that asks you to draw a new security pattern.

I did not have to do a factory reset.

My phone is a HTC Desire S (about 2 months old - I have no idea what OS ver I'm on)

Many thanks!

I had the same problem. F..... frustrating. Solution? The real cause of the problem is that I am using Google 2-Step Authorization. After I disabled that (via Gmail account settings from a computer) the login worked fine again!

type ur google mail id.
then type “null” as ur password without the quotes.
it worked for me in my zte link.
hope it works for u guys also.

Comment 536 says:

type ur google mail id.
then type “null” as ur password without the quotes.
it worked for me in my zte link.
hope it works for u guys also.

I did and it worked on my i1 

you can call your phone with another to get yourself out of the sign in, hit the back button to get into home, disable your locking thingys, the go into sync, gmail, just fixed mine after like 5hours of trying

Help me :( I have HTC Desire HD bricked up. I typed so many passwords of google mail and nothing :( at computer, login to gmail works perfectly. What can do get back my data? And what fix this problem for future? GOOGLE GIVE ME BACK MY CONTACS AND SMS!!!! I can't work normally :(

thanks, #537. Now i can loggin to my lgw620. 

i had to have someone call me and then when i received the call i held the home and back buttons until i get to my home screen then i had until the call ended to go to my settings and remove the unlock pattern on the phone so that u dont need a pattern anymore . but u have to be quick with it or the call will end and u will be back on the gmail password screen .   good luck 

i have a big problem, i have a HTC WILDFIRE S, and mij screen is blokced and i dont know what to do.

This is unimaginable !!

I have been using my Nexus One for a year and a half without complaints provocating Android to all and I walk to office today with the phone in my pocket and take it out to see that its asking for my username / password ...

I've tried all above (null, home-while-calling-is-on, back+home, everything..) I just cant get to removing this problem...

The worrying part is, this is an issue that came up in 2009 !! People are still complaining ! Why ? Why isn't this resolved as yet ? 

Sad :( I don't want to lose my data :(

Does anyone know any solutions for Samsung Galaxy ace because i have tried all of the above and nothnig is working!!!

I ended up doing a hard reset, which didnt turn out to be that bad i was expecting to lose everything including contacts and apps but i did not lose any contacts, not sure why. I can see why it is the last resort though...

Yep...here it is 2011 and the issue still hasn't been resolved.  I managed to log into my Google account via computer, change the password to something much easier to type than my original password, saved it, waited a few minutes, and rebooted my phone hoping that it would sync the new password.

Still can't get into my phone with any of the techniques listed.  NO OTHER PHONE OS I know of does this.  Not Crackberry, not iOS, not Windblows.  Only Android has NO reliable recovery method other than a hard reset.  This should be treated as a CRITICAL bug

Google. This is a mess. I've lost a phone and you've lost a customer

This has happened to me too with my HTC WILDFIRE! I plug my phone into my computer but I cant change the setting so my computer will read my phone. I dont want to pay $50 dollars to get it sent away to get it factory reset. Help!

I used the null passwoerd, instead of your usual password just type in, null, it works instantly! was about to go to a technician, who was going to charge me!was overjoyed at the null password becoz I had tried al the above tircks and they failed.

Like mentioned above:

If entering your google credentials, although you are definitely using the right username and password, won't work, then probably you have activated 

2-step verification

Log into your google account from another device, turn it off and voila: it works, your phone is unlocked!

Galaxy S (i9000) running Android 2.2.

I have, as many other people in here, tried everything. I disabled the 2-step-verification for my Google account, and tried the following combinations.

google-username@gmail.com+password
google-username@gmail.com+null
google-username@googlemail.com+password
google-username@googlemail.com+null
google-username+password
google-username+null
youtube-username+password
youtube-username+null

None of them worked.

I have also received a call, and by that tried to access the settings menu by playing with various combinations of clicking the home and back button. Same goes for when entering the password or username, where I have tried out various combinations of clicking the home and back button, but without luck.

Any suggestions? A reset seems as the only way out, but I would loose a lot of valuable information, hence, I would preferably avoid that!

So my phone was left on my bed and my cousin came by and thought it would be funny to mess with my phone , she tried to get into my phone and then it locked .. And now I am locked out of my phone completely I cant bring down the notification bar its telling me to put in my google email & password & so I did but its telling me its wrong .. I went on my computer and logged in my google and it worked ... Then I tried again on my phone and it wont work .. I dont know what to do , I berly had my phone for like a week and I am locked out .. Can Someone PLEASE HELP!! I Can only answer calls and I have voice mails , text messages & missed calls to return .. Please I Am Begging .. 


Its A My Touch , LG phone .. 

What is wrong with google phones? As with the others here, a friend of mine tried to get acess to my phone, and by that he fails 5 times or so, he blocks my phone, and i reqiure google account + password.. It don't fucking work! DAMN.. 

I had tried 
checked my userid/password on a PC so I knew I was attempting the correct combination
removing battery waiting then replacing
Turned the phone off/on and the reboot options
Null as the password
Finally used my pc and went to the following site address (  https://www.google.com/accounts/UnlockCaptcha? )entered my id/password and then my phone allowed me to enter a pattern.  I used the one I had originally and I am back in business!!

my alcatel has locked me out after too many failed pattern atempts and my google email and password kept getting turned down so i cant get into my phone, any tips?

my alcatel has locked me out after too many failed pattern atempts and my google email and password kept getting turned down so i cant get into my phone, any tips?

my alcatel has locked me out after too many failed pattern atempts and my google email and password kept getting turned down so i cant get into my phone, any tips?

ok so mine was r00t3d, still too many attempts while in pocket, ffs,
So ginger br34k, it, then use adb shell, check xda for that info.
then run this, then reboot phone, and it’ll work again, worked for me.
most credit to poster #74, 
torus...@gmail.com, Nov 5, 2009
who credits http: 500, lol :
http://www.naschenweng.info/2009/09/17/android-too-many-pattern-attempts-phone-is-locked
I did not factory reset etc, before this.
REBOOT PHONE AFTER LAST COMMAND
install enough sdk stuff to get adb
run 
adb shell
then 
– this command on one line is sqlite3 and which database.
/data/data/com.webkey/files/sqlite3
/data/data/com.android.providers.settings/databases/settings.db
–
– separate lines
update system set value=0 where name=’lock_pattern_autolock’;
update secure set value=0 where name=’lock_pattern_autolock’;

update system set value=0 where name=’lockscreen.lockedoutpermanently’;
update secure set value=0 where name=’lockscreen.lockedoutpermanently’;

update system set value=0 where name=’lockscreen.lockoutattemptdeadline’;
update secure set value=0 where name=’lockscreen.lockoutattemptdeadline’;
.exit;

then rebooted. no dots, just droid, wh4t th4t m33ns I dunn0. m1l4g3 w1ll v4ry

GOT IT!!! No tricks, no pressing buttons.... log into your google account on your computer.  Go to account settings - then you need to set up 2 step verification and go to Authorized access (Connected apps, sites, and services).  Make sure your phone # is the one in the account, and when you generate a new app-specific password you put it in where you would THINK your normal Google password would go...and voila!!!! You can reset your pattern!!! Took me an hour to figure out but it worked.

i have the samsung gt-i5500 ive tried most suggestion and non seem to work from useing null to the phone call i still cant unlock my phone someone help

I´ve got the ultimate solution for a samsung galaxy s2! log into your googlemail. go to the settings and make the 2 step verification. after that you have to create an applification specific password. i´ve written googlemail :). now you´ve got to put this new specific password into your phone! thats it! no reset and no pushing 5 times a second the home button...
the phone is a samsung galaxy s2 i9100 and my wifi was on.

here a video how to do this steps http://www.youtube.com/watch?v=zMabEyrtPRg&t=2m13s

Just had this happen on my Droid Bionic after my 3 year old daughter got ahold of it. Luckily @561 fixed it for me, even though on the accounts management page it says:
"No need to memorize this password.
You should need to enter it only once. Spaces don't matter."

Save the "one-time" password you generated for your phone, you will need it (unless you don't mind revoking it and generating a new one).

i lost my password and i have one but my access to my acount is not working though

Wanted to document a successful work-around for my circumstances:
Motorola Droid 2 (Star Wars edition).  Turned on the pattern code lock, got into the Too Many Unlock Attempts state mentioned above.  This is absolutely a critical issue as without a work around you end up with a bricked phone incapable of anything other than 911 calls.

Attempted solutions:
Attempted nearly every exploit to attempt to return to home page - spamming the home or back buttons would return to the Too Many Unlock Attempts page or rarely return to the swipe to unlock page which would lead directly back to the Too Many Unlock Attempts page.
Null password, alternate logins - did not work, led to the same Too Many Unlock Attempts (TMUA) page

Workaround - What finally worked for me, as far as I can tell, was some combination of changing the gmail password and/or removing the two-factor authorization.  The kicker is after making the password change it took 6(!) hours for the password change to actually "take".  1-2 minutes after the password change, I observed an orange triangle with white exclamation mark (presumably a notification that phone authorization password has changed).  Only after 6 hours passed did it actually do something different when I entered in Username and the New Password.  When I did that, it showed the new pattern entry screen, allowed me to enter in a new pattern, and finally let me into the phone.

For those experiencing this issue - you have my sympathy, and I recommend at least trying.  This is a serious issue, and I hope this issue gets the attention it deserves.

i bought the orange sanfrancisco for my husband last year-he has just run into this problem. i was the one that set his google account---problem is i can remember the password but not the username-i have tried all combinations which didnt work, then i tried them all again without the gmail, then all again using googlemail, the tried all again without googlemail. NOTHING IS WORKING! i have rung it and pressed the home button like a demon-didnt work. i tired entering null-didnt work, i tried turning it on holding volume key-didnt work, i tried volume up-didnt work...cant log into his account via pc due to not knowing his actual gmail email address. i am stuck and peed off! any answers for this type of phone??????????

NexusS+ICS, kids tried too many times and fail and got "Too many pattern attempts!".
How I can unlock the screen while can't remember the original Application-specific password(google recommend not to remember it), and close data connection on this mobile at this momment(can't use a new Application-specific password to reset it). pls help

tried:
recovery, but seems no diff (contacts still there, and also apps(I still can see swipe to input))

Locked out of my Huwaei Ascend phone. Tried to enter gmail address and passwords but it jus doesn't work. I just want to reset it. I don't care what I lose.

I tried almost everything in the last few posts and nothing worked.  I finally realized I was entering my email address wrong....i forgot there was a "." in it since I never actually have to type that in when logging in to any google sites. 

I was just about to give up and do a hard reset, but then I found this on the web:
Type: YOUR-USERNAME@googlemail.com. [Had to be googlemail for me, have no idea why!]
Then For The Password Type: 'null' Without quotations.

I spent 2 hours trying everything here and none of them worked what so ever, then on another forum I found a solution simpler than all of these above.  Simply enter your Google email address that is registered with your Android phone and enter null as the password.  This worked after one attempt.  LG Optimus.

I faced the same issue with my samsung galaxy android and I used a friends SIM with internet active on it. Typed in my gmail username and in the password option typed in the password (application specific) generated from my gmail account. and yayi! the phone accepted it and unlocked it. Great I didn't loose my precious data :) hope this works for everybody stuck with forever locked misery!

Hi, I need some help for finding the PIN for the SIM NETWORK. It locked my SIM to calls. I have no idea to resolve it. Is there anyone had same problem with Samsung Galaxy GTI9000? 

I got this to work on my HTC Tattoo:

Enter your gmail username as normal myname@gmail.com etc 
then enter the word "null" in password (and not an empty null string!)

I'm using Samsung Galaxy S i9003. It is today that I encountered exactly the same situation.

Here is my solution (the 'null' password string and pressing the home button do not work out).
	1. Make your phone have internet connection: -- This is VITAL step
		Remember that we can not turn on the WIFI as the screen is being locked.
		So, the only helpful way is to turn 3G on. (I registered to use 3G from my service provider before)
		This can be done by pressing the power button. Choosing "Data network mode" -> 3G will be activated
		check that you have the icon 3G displaying on the phone.
	2. Enter the gmail account with correct password.
       If you're using a 2-step password verification, then you need to revoke the old application-specific password
       and generate a new one. After that, just enter the gmail account (including @gmail.com) and the correct password (or the new generated one).
		=> Thanks to the internet connection, the phone can verify the correct account.
	3. Bingo !!!
	
Note that this is a successful solution. I do NOT have to reset my phone. Hope this help.

does anyone know how to get into a samsung captivate glide phone with this same problem? My awful sister got me locked out and I have tried every password i would have possbile had and it wouldn't work so i tried changing my password but my phone is not connected to the internet so it doesn't recognize that. I took the sim card out, the battery out, i switched sim cards with someone else who knew their password for sure(because i changed it before we switched). i tried getting people to call me and putting them on hold, draggin the status bar. nothing worked!!! its been like this for three days now!!!

Thank you so much for the comment!!! #575! I almost gave up hope... was gonna factory reset it! This worked perfectly, and literally took me a couple of seconds!! It really helped a lot! Thank You. =)

#575 worked.... thanks. Lost hope. but now working. thanks for the suggestion.

#575 worked.... thanks. Lost hope. but now working. thanks for the suggestion.

I Used #74. Thanks!
Used in a droid 2
Just get access to the mobile trough console and update those fields, in my case the fields were in the secure table not system :)
like in #558

559 é a solução para o Galaxy S2 com Android 4.0 ICS!!! Voilá!!! Yes!!

My Samsung Galaxy S5360 got locked ..pattern locking is there ..i completely forgot the pattern...the gmail id and password doesnt help it says invalid username and passowrd...and entering null password doesnt help...pushing home button and emergency call button also doesnt help...plz help me put with a solution as do not want to hard reset my fone !!plzz plzz plzz plzz